My 8500 got in contact with water - not working anymore

My 8500 got in contact with water - not working anymore - HTC Startrek

HI,
3 days ago my 8500 felt into a swimming pool. I pulled it out , dried it with a hair drier and then tried to switch it on again.
The display was blinking for about 10sec and then disappeared for ever.
The display is black now and I cant switch on the 8500 anymore.
Also, ActiveSync does not recognize the device anymore.
The only life sign i get from the phone now, is the lillte red light showing that the phone is charging, but only when i connect the power cable. But the red light stays red no matter how long i connect the phon eto power...
Is somebody here , who is able to give me some advice or repair my phone ?
I think a physical surgery is needed.
Thanks

believe it or not
Yesterday a friend of mine dropped by and handed me his 8525, he said he was listening to music while giving his dog a bath and his phone got dropped into the bathtub.
He said it sank to the bottom and was still working when he pulled it from the water, within seconds of taking it out of the water it stopped working.
With him not being too bright, he left the battery in and left it to dry out. Needless to say the phone was useless.
4 days later he gives it to me to see what I can do, the phone would not show any signs of life other than the red light when plugged in.
I stripped it down completely and using isopropyl alcohol (70%) and a toothbrush, I cleaned all of the connectors and boards (for any tough corrosion use an eraser).
The first time I put the phone back together the light started red, then went to yellow, after a few minutes I powered it up and it booted, however the screen did not come on, I was able to sync to it and via mymobiler I was able to retrieve his data.
After that I had to tear it down several times to troubleshoot connections, but here we are one day later with a functioning phone.
The only issue it has now is the touch screen is a little finicky , there are a few areas that don't quite align properly, outside of that the phone works perfectly. I figure 35 bucks for a new LCD and digitizer and the phone will be good as gold.
As for your phone, take it completely apart and be gentle when cleaning it, don't saturate it with alcohol, just a little on the brush and some good scrubbing, then pat it dry with an absorbent towel.
The big thing it to make sure you give it plenty of time to dry after cleaning (I would say overnight).
Don't give up if it does not boot the first time after cleaning, you might get lucky and revive it.

How to open the 8500
Is there any technical documentation on how to open / take apart the 8500 into peaces ??

You can find a detailed instruction at Modaco:
http://www.modaco.com/content/strtr...sembling-htc-strtrk-8500-s300-f600-smartflip/
btw......you have to be registered to see pictures.

break down
Trust me, this is one of the easiest devices your will ever work on, the one thing I would advise is to get one of the plastic pry tools of of ebay or from radio shack. it really is a necessity, if you use a hard blade to open the device you will damage it.

Related

[Q] Galaxy S 2 always thinks it's plugged into USB

I am pretty sure this is a warranty claim but I wanted to run it by the community. Excuse any poor typing I'm literally on a mountain right now.
I think some moisture got into the bottom port. My s2 always thinks it's plugged into a computer. I get samsung kies connection prompts when I get into the os and battery usage tracker shows the phone as charging when I look at usage with wild spikes up and down. Can't toggle USB dev mode because it always tells me to remove USB cable. Luckily I got a tibackup just a few days ago that I offloaded to my memory card.
When I power it down I immediately get the green battery showing it's charging. In a few seconds it starts flashing between that and a battery with a temperature gauge and a exclaimation point.
Only way to get her to turn on is by plugging into a power source and holding down power.
Did a factory reset same problem. Won't be able to reset the kernel till I get home in 10 days.
Any ideas or straight back to phones 4 u warranty claim? If water damage then insurance claim ( loved my baby. Thanks

mate please in case you returned it tell me if they accepted it. I have the SAME problem :|. please tell.

Get some rubbing alcohol solution (Isopropyl alcohol) from your local pharmacy.
Pour it into a bowl.
Remove the battery cover.
Remove the battery.
Dip your phone into the bowl, and swirl it around.
Place on an air conditioner to have the alcohol and water sucked out from the dehydrated cool air conditioned air for overnight. If it is winter, put near the heater which also has dehydrated warm air.
Place battery into phone.
Turn phone on.
See if you have the problem again.
No, I am not joking.
http://en.wikipedia.org/wiki/Isopropyl_alcohol

I'm having this same exact issue - I've even had my phone unplugged for about 2 hours, yet when I go to battery status, it says it's only been on battery for 2 seconds... how did your warranty replacement go?

There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...

netchip said:
There was somebody on a Dutch forum who has the same problem.
His phone was wet.
And if it is water damage, i hope for you that you have warranty and dont have big water problems ...
Click to expand...
Click to collapse
had it sealed in a ziplock bag, so no outside water got in - perhaps it got too hot in the bag or there was moisture in the bag when it was sealed? (I should've put in some silica gel or something..)

Hello,
Sorry for going MIA.
Basically I returned this to phones4u, sent it in, and they processed a warranty replacement. They didnt say anything luckily about water damage but I think its because on a rainy day some water got into the bottom. From what I could tell they cleaned up the connector at the bottom with alcohol or something - it was spic and span when i got it back and the phone worked ok.
Side note, I recieved it and saw they scrached up my phone pretty good so i complained and sent it in a second time. Recieved it and the scratches were gone, but to do this they did a new screen replacement.
THe new screen had a bright red stuck pixel. I thought I could live with it but it drove me nuts as my original screen was perfect. So i went back to phones 4 u and sent it in a third time, this time they're saying they will just give me a swap. So although the problem was fixed a mess ensued and now i'm sitting around waiting for my "swap" and next surprises with dealing with them.
THey have been ok though I'm almost sure there is water damage on that phone but they dont seem to have picked up on it, i hope i can get it swapped and then dont have to worry about water damage again.
Cheers.

phone got wet?

well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.

d1eharddan said:
well my phone got wet on the back with a case, then i took off the case it and the back which was all wet, the battery was wet to and so was under it, i took out the battery and dried every thing and it worked, everything did, the speakers and buttons. so later today the phone just shut off and wouldnt turn on. so i thought it died and i tried charging and just the light would flicker on the top left of the phone. so i put it in rice for about 5 hours and i put battery back on and now when i press the the power button. the screen just turns on like u can see light, just a black screen. then it goes away.
the battery has some green stuff on one of the gold things that conencts your batteries.
So i oredered another battery off of ebay, do you think that would fix it?
Thank you so much for reading this, just post your opinion on what happend.
Click to expand...
Click to collapse
Hope it works dude, water damage is pretty random depending on how wet it got. For the future, it would have been better to have taken out the battery and put it in rice immediately...

yap
a friend of mine forgot his phone in the pocket and it got washed by a washing mashiene
he brought it to a phone store and they put the phone into a blue liquide and after that iot worked properly
the green things on the contact came because u put it under voltage due it was wet the water got split into its parts (electrolysis)
i had the same problem with an mp3 player years ago lights went on but nothing else i think u broke ure phone but just leave it for a week or so and try again with the new battery
i hope for it will work

So actually, most phones phone should operate fine on net power and without a battery. Have you tried this? If it behaves the same as you described, I would not spend a dime on it ;-)
Bad luck btw ;-/

Hey guys i know this might not be very useful but hahahahah yesterday night me and some friends of mine were drinking outside near the main river in frankfurt hahahah and drunken girl got 8€ for jumping into the river xD
she did it ( i couldnt believe this xDDDDD i´d never done this )
Afterwards she recognized her galaxy ace in her pocket....
well it got wet
later on in her flat she repowered the phone and everthing worked fine expect the micro usb slot on her device xD
Well jfi xD

Try removing the battery and battery cover and completely submerging in 99% isopropyl alcohol (You can get it at most grocery stores, pharmacies, etc.) for a few hours. At this point the phone should work as normal again, but to be on the safe side take a box of rice and submerge your phone in the rice. Leave it their for a day or two and you should be good to go. Hope this helps.

i might try it myself as my phone has water damage on it as well

9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.

Man.Droid said:
9 times out of 10 in my line of work, usually when the screen backlight turns on but doesnt display anything means its done for. I have seen customers with phones that got soaked and they lasted a couple of days but then stopped working... My best guess is that the water was still inside the phone and shorted out one of the small circuits inside. Good luck though i hope you can get it working.
Click to expand...
Click to collapse
Well if ur right he could throw his phone away cus if u the circuits where shorted the possibility his phone got damaged in a unrepairable way is very high

My Galaxy S II dropped in water and i want some help

Hello community.
I have a serious problem and i want your help.I read all the articles about dropped in water but i can't solve my problem. So i am starting from the beginning.
Yesterday my phone was dropped in the toilet for 2-3 sec (stupid i know). I took it, i remove immediately all the parts (battery, sim, external sd) and i start blow with hairdrier (mistake i know) after 2-3 hours i try to switch on the phone with no result so i continue my stupidity... I connect the phone on the charger with no result but as i noticed the back of the phone was warming. After that i read the articles (the first correct thing). So i put the phone in a rice inside a Tupperware and i wait for 8 hours. Then i start the phone and WOW it was working fine for only 10 sec. Then a battery message appear that i must charge the phone and the screen went black but the sounds and the touch was working. So i close the phone and i put it in the charger ( i know,,, i know...) After 10 min i remove the phone from the charger because was warming. I tried to switch on but the screen continue to be black and the sounds and the touch working... So i remove again everything and i put it in the rice again until today 2 hours ago.
I switch the phone and the phone started and the screen working except 1/4 of the screen in the above right place. So i close the phone and i put it in the rice again.... I noticed that when the phone is closed there is difference in colour between the black screen that working and the black part that is not working. So after again 2 hours in the rice i noticed that the black screen that is not working start to expanded in the left top side of the phone... and i am wondering, this thing is a water or something from the screen liquid?
Please help me if you can. I will appreciate your help.
Michalis Michael

I don't know if anyone can help you, it is a smelly affair.
If you were using some kind of disinfectant inside of your toilet (especially the smell of the sea or green apple) you have a huge problem.
More seriously, the layers of the screen stratify from each other. You can only replace whole screen, but I suppose that the rest of your phone also will die sooner or later.
Sell it as defective. Repair will be too expensive.
__
i9.0.1.3k galaxy imperator

SirKunon said:
I don't know if anyone can help you, it is a smelly affair.
If you were using some kind of disinfectant inside of your toilet (especially the smell of the sea or green apple) you have a huge problem.
More seriously, the layers of the screen stratify from each other. You can only replace whole screen, but I suppose that the rest of your phone also will die sooner or later.
Sell it as defective. Repair will be too expensive.
__
i9.0.1.3k galaxy imperator
Click to expand...
Click to collapse
Dear friend i appreciate your knowledge and i want to inform you that inside the toilet their was NOT any kind of disinfectant inside.
Any suggestion except of sell it as defective???

Okay, don't be nervous, just kidding.
No, unfortunately there is nothing you can do yourself, only replace faulty screen. You just can't stick your digitizer to screen with somekind homemade tricks. And I don't want to worry you, but I'm afraid that there will be also micro corosion on your phone motherboard.
If you really want to try to reanimate it, than you must take it apart, dry all components with rice method or better by using special adhesive liquid used in electronic to remove all wet.
If the glue from the screen has not been rinsed completly than you can try to squeeze layers by placing a book or something heavyweight and flat on top and simultaneously heat it with a hair dryer. Repet this operation few times without taking out weight.
I really doubt that this will help much but if you really wish to try than go ahead. You can always sell it after that. Even in parts.
There is somewhere on this forum instruction how to unscrew i9100 completly.
Good luck.
i9.0.1.3k galaxy imperator

Yeah claim off your house insurance(if youve got any).
Sent from my GT-I9100 using xda premium

I will give a try.
Before try your tricks my friend i am informing you that the whole screen went black.... (Ohhhhh).
I just want to know.
The screen was broken or there is water inside the screen? (If you know)
Where car i sell the phone for parts or as a defective? (i ll give a try at ebay but if you know somewhere else give me a hint)
Thanks again guys :angel:

Theres guys on here that have went swimming with their phones and they still work.Youd only get about £130 max on eBay for the phone if you admit its water damaged.
Youd be better soaking the phone in that alcohol stuff then drying it via rice for a week.
What can you get for £130.....
Sent from my GT-I9100 using xda premium

djpasas said:
Hello community.
I have a serious problem and i want your help.I read all the articles about dropped in water but i can't solve my problem. So i am starting from the beginning.
Yesterday my phone was dropped in the toilet for 2-3 sec (stupid i know). I took it, i remove immediately all the parts (battery, sim, external sd) and i start blow with hairdrier (mistake i know) after 2-3 hours i try to switch on the phone with no result so i continue my stupidity... I connect the phone on the charger with no result but as i noticed the back of the phone was warming. After that i read the articles (the first correct thing). So i put the phone in a rice inside a Tupperware and i wait for 8 hours. Then i start the phone and WOW it was working fine for only 10 sec. Then a battery message appear that i must charge the phone and the screen went black but the sounds and the touch was working. So i close the phone and i put it in the charger ( i know,,, i know...) After 10 min i remove the phone from the charger because was warming. I tried to switch on but the screen continue to be black and the sounds and the touch working... So i remove again everything and i put it in the rice again until today 2 hours ago.
I switch the phone and the phone started and the screen working except 1/4 of the screen in the above right place. So i close the phone and i put it in the rice again.... I noticed that when the phone is closed there is difference in colour between the black screen that working and the black part that is not working. So after again 2 hours in the rice i noticed that the black screen that is not working start to expanded in the left top side of the phone... and i am wondering, this thing is a water or something from the screen liquid?
Please help me if you can. I will appreciate your help.
Michalis Michael
Click to expand...
Click to collapse
I had a nokia once which fell in water, I pulled the battery out dried it with a cloth and put it back in and the screen flashed so I turned off, put it in rice for 24hrs then it worked great except there was some water on the screen from inside.
I forgot the name *-) but it was a kind of copy of the iphone at that time and it had a pressure touch screen *-)
Thats all the experience I have I hope it helps

sorry for going off topic here but was she worth getting wet phone over lol srry just too good to passup ,
as you see there are loads of xda unbox videos might help.

shaan.shaikh said:
do u wanna sell your phone ?
Click to expand...
Click to collapse
Yes i am trying! I sell it for $150 plus shipping (not over $27) in ebay!
:crying:

[Q] My mom dropped her Photon in a bucket of soapy water months ago...

Like 6 -7 months ago,
Okay, so my mom dropped her Photon in a bucket of soapy water while she was trying to wash her car. She immediately took out the battery and tried to get most of the water out. She also put it under a fan to dry out for about 3-4 hours... then she plugged it in to charge! 0_0 (I wasn't there to tell her not to plug it in yet...) Few minutes after, I came home from school and she told me. I immediately rushed upstairs and unhooked it from the charger, and took out the battery. We put it in rice and left in there for some days. Finally I had the courage to plug it in. When I did, NOTHING. My mom mentioned something about it saying RSD protocol or something. At that point, I lost all hope and stashed it in the dead phone pile.
9/15/2012
I plugged the phone in, the green LED lit. I feel a vibrate, the 4 capacative buttons light. I hit the volume toggles; I hear the Android ding! Vibrate and LED also works! But guess what? The screen is just black... When you plug the Photon into the computer, you hear the notification sound on the Photon, and Windows detects it as:
USB Mass Storage Device
Motorola MB855 USB Device
Motorola MB855 USB Device
Even when booting up, you don't see the red Moto logo, it's like the LCD is dead. I even think the touchscreen functionality is dead too. I really believe now that I can bring this baby back to life somehow. Guys, what can I possibly do?

Maybe try replacing the LCD and digitizer. There should be parts for it on amazon. Its a pain to replace it though. Lastly, make sure that that the motherboard doesn't have signs of corrosion. Otherwise, you'll start to notice the phones performance degrade over time and eventually give out
Sent from my MB855

jajosh66 said:
My mom mentioned something about it saying RSD protocol or something.
Click to expand...
Click to collapse
That's so funny.. I can't imagine a mother talking about RSD. :laugh:
I'm sure you can find spare parts on Amazon or eBay, but you can always send it to Motorola and pay for fixing it.
If you decide to fix it by yourself, be careful. After I opened my Photon I couldn't use the power button, and I wasted hours on trying to fix it.

I had a similar issue a week ago, my phone was knocked off a table into my pool. I jumped in after it, clothes and all, and picked it up off the bottom.
I immediately threw it out of the pool, yeah, threw, jumped out and did a battery pull. I let is sit in rice for a few days, opened it up, and scrubbed the contacts on the mobo with a firm toothbrush and 90% isopropyl. It's been a week to the day, and everything is running fine except the proximity sensor. So the only issues I'm having now is when I am in a call, the LCD shuts off, and obviously the screen goes non-responsive.
The proximity sensor is constantly reading that something is close.
Not to derail the thread, but any suggestions on that?
To un-derail the thread, there are only 8 torx head screws holding the phone together, took me only about 20 mins or so to open my mopho to the mobo. if you thing it's worth it, take a look and see what you can see on yours.

use hair dryer
whenever my phones got in contact with water, I used a hair dryer to dry the phones. it worked all the time.
Bock Abrams said:
I had a similar issue a week ago, my phone was knocked off a table into my pool. I jumped in after it, clothes and all, and picked it up off the bottom.
I immediately threw it out of the pool, yeah, threw, jumped out and did a battery pull. I let is sit in rice for a few days, opened it up, and scrubbed the contacts on the mobo with a firm toothbrush and 90% isopropyl. It's been a week to the day, and everything is running fine except the proximity sensor. So the only issues I'm having now is when I am in a call, the LCD shuts off, and obviously the screen goes non-responsive.
The proximity sensor is constantly reading that something is close.
Not to derail the thread, but any suggestions on that?
To un-derail the thread, there are only 8 torx head screws holding the phone together, took me only about 20 mins or so to open my mopho to the mobo. if you thing it's worth it, take a look and see what you can see on yours.
Click to expand...
Click to collapse

portman said:
whenever my phones got in contact with water, I used a hair dryer to dry the phones. it worked all the time.
Click to expand...
Click to collapse
Ah, but here's the thing, It has been dry for a week now.
I consider the phone saved, and everything is working just as it did before it went swimming, save for the proximity sensor.

water damage repair
Ok i repair cell phones all day and for water damage you need to remove the motherboard and soak it in alcohol for 20 minutes then take a tooth brush and scrub the whole board to remove all the corrosion and do the same to the lcd and digitizer connections its a 50/50 shot

No help on a workaround for my busted proximity sensor? I can't use the keypad when making calls.

[Q] Need Help!!! Droid Razr waterdamaged powers on but will not boot

Was pushed in the pool with phone in my pocket. Was under water for max 20 seconds. Phone screen flickered and powered down. Immediately removed cover, battery and dried. Was then left in uncooked rice overnight. Battery charges, however when I go to turn the phone on its stuck on the word DROID in white. I tried to hold volume + - and Power to restart and recover but nothing seems to work. I am not a Android expert or developer, but competent enough to follow direction.
Researched problem online, downloaded latest Verizon ICS ROM, Android-SDK, ADB and RDSLite5.6. However when I select AP Fastboot and connect phone to computer with ABD running, I am not seeing the device in RDSLite. Also device is not detected in ADB.
Any help would be really appreciated, I just got this phone a week ago as a replacement.

Try mattlgroff's RAZR utility to fast boot the stock .211 software. Less room for operator error than the adb method.
Sent from my XT912 using Tapatalk 2

asgasg said:
Was pushed in the pool with phone in my pocket. Was under water for max 20 seconds. Phone screen flickered and powered down. Immediately removed cover, battery and dried. Was then left in uncooked rice overnight. Battery charges, however when I go to turn the phone on its stuck on the word DROID in white. I tried to hold volume + - and Power to restart and recover but nothing seems to work. I am not a Android expert or developer, but competent enough to follow direction.
Researched problem online, downloaded latest Verizon ICS ROM, Android-SDK, ADB and RDSLite5.6. However when I select AP Fastboot and connect phone to computer with ABD running, I am not seeing the device in RDSLite. Also device is not detected in ADB.
Any help would be really appreciated, I just got this phone a week ago as a replacement.
Click to expand...
Click to collapse
You can't totally dry it with rice. You can just take out moisture. When water dries it leaves traces that still make short circuit. I had my razr dropped in the sea and couldn't do nothing for day's until I came home. What you have to do is dismantle your phone and dip it in 98% alcohol, but first protect your microphones with some strong adhesive tape ( wrap them good), if you can acquire the one used for phone because its strong and it wont let alcohol through to damage them. For the best results use ultrasonic tank filled with 96 or 98% alcohol or other solution for electronics. I used 96% alcohol. Only damage I got on my phone is a broken ear speaker from sea water witch can be replaced. Everything else works.

Oops
Full-Throttle Team
moderator at bdhroms.freeforums.org

Darezi said:
You can't totally dry it with rice. You can just take out moisture. When water dries it leaves traces that still make short circuit. I had my razr dropped in the sea and couldn't do nothing for day's until I came home. What you have to do is dismantle your phone and dip it in 98% alcohol, but first protect your microphones with some strong adhesive tape ( wrap them good), if you can acquire the one used for phone because its strong and it wont let alcohol through to damage them. For the best results use ultrasonic tank filled with 96 or 98% alcohol or other solution for electronics. I used 96% alcohol. Only damage I got on my phone is a broken ear speaker from sea water witch can be replaced. Everything else works.
Click to expand...
Click to collapse
This. Leave it in a non cold place for as long as you can. It should evaporate pretty quickly, but still would rather err on the side of safety. At least it sounds like it's not completely trashed.

You can leave it as long as you want to dry, but there will always be water residues that still conduct electricity, That is what you have to clean. The longer you use your phone like this the more damage will be made which some can't be repaired later on. Better be safe than sorry. Clean it like I wrote it and you will be ok.

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