Related
My Atom stucks in Update Utility mode ! I flash almost roms available ! I can complete but still stuck ! Any idea ? Please help me !!!
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
don't work
i have the same problem..did you solve your problem? if you did, please tell me how to fix this problem...stuck in update utility screen...
You have only one choice. And that is to return your Atom for repair. Mine was actually replaced with a new one 8)
See here http://forum.xda-developers.com/viewtopic.php?t=50749
xda ii s boot loader mode
Hi iam lok,
Is there any updates on the Boot loader problem.
Regards
Lok
IamGuest said:
1 Remove your sim and sd card.
2 Press "Power" + "Action" + "Soft Reset" to enter the BootLoader
3 Connect to the pc via usb cable
4 Run Atom Upgrade utility again.
Click to expand...
Click to collapse
Guys, dont worry. You have to be patient.
I had the same problem and following O2 Support suggestion
I returned it to their service center .
Now forty (40) days later I a still waiting for something that had a max turnaround of five working days.
take battery out - start update utility and stop at screen before it starts to install.
put battery in and connect to pc and then click continue
worked for me a while ago... i was just listing steps from my memory so i couldve written something wrong there
The steps are not clear :roll: Do you take battery out and connect atom to pc before starting update utiliy?
you take the battery out so the atom shuts down completely
and then you turn it on/plug it in and immediately run the rom upgrade
if you want to solve this problem use anther pc to upgrade your O2 ATtom
because the problem in your PC not pocket ( A atom) .
i had the same problem before i solve it when i change pc
I tried on three different laptops and it still did the same...would not finish flashing radio rom and now stuck in utility update black screen...any other ways to repair this problem?
ok had this happen to me a few times, seriously cant tell u what worked but keep trying to do soft boot and boot loader, and battery removal and reboot the computer, then try update again...
Each time it happened to me i had to try and try and after a while (maybe its a time thing) it worked amazingly enuff.......i was told to take it back to store, but perserverance won out!!.....
i figured if i have to take it back i have nothing to lose so i tried all the solutions and eventually it responds........
Good luck..
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
NeilB said:
I hope this helps.
I've been fighting with my Atom for a few days and found a fairly reliable solution for the failure to complete the upgrade. I take out my SD card remove the Battery and the SIM, replace the battery and the unit goes into Update Utility. I then connect it to my PC and the USB connected appears on the Atom screen.
I am then able to run the upgrade utility at which point my Atom was previously running. In my case the upgrade that was released in February Xda-Atom-ENG-20060123.exe, this runs through without issue and my Atom is installed cleanly again.
Running a subsequent upgrade, it hangs again in the Update Utility again, but I can restore to the previous version successfully and have done repeatedly.
Click to expand...
Click to collapse
Hello neilB. Could u, or anybody, tell me where I could find ROM such as yours? I wanna try it to my Atom. Perhaps, God helps me, I could "cure" my Atom which is stuck at "Update Utility" and when I flash its ROM, never pass stage 5.
Thanx in advance. i really appreciate it.
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
kubo_yosiharu said:
helllo everyone...
i have a same problem..my atom is stuck on update utility screen..
dunno wat to do... i'm tryin to reflashed again..but it stooped at step five..'burn radio stack"..
i've been tested flashed it with another rom..
really appreciate any help..
Click to expand...
Click to collapse
Please go through this I had the same problem, but remeber to follow the instructions precisely as if u do not follow the same procedure u will not be able to correct the problem:
http://forum.xda-developers.com/showthread.php?t=358442
Hi Mods and all
I am new in this forum .... and new with PDA in general ,.. although i have experience in regular cell phones ,,,
I have come up with an issue that i need help with from you guys who seem to be experts...
I have an XDA Atom which turns on upto O2 screen and freezez right there .. i tried to hard reset the phone but failed..
When i press power on and reset button .. screen asks me to press green and red key when i do it says clean boot .. and than do u want to reset your phone ? and than after that i tried to press all keys but nothing happens ,,,
I dont know wht is the problem but i think or assume that i have lost bootloader and or Rom ,,, Please help with this part
Also what tools do i use to flash what i have to flash as the PDA cannot connect with the USB becuase it is not turning on ,,, Please help with this part
Also what do i need to flash to this phone to revive it ,,,? please help with this issue ,, and where can ii download this files ,,
please explain step by step and or direct me to a link where i can geet this information
thank u in advance ,,,
Mike
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Drat. Got to this one too late. Sorry
Anyways, the Atom does have the tendency to lose track of its own extended ROM (You can actually see this happening if you use the WM5 hidden storage revealer - which ironically happens to cause the problem sometimes as well).
Symptoms include:
- A phracking long boot time (>7 minutes, seems to hang)
- Screen goes out of alignment
- Camera, Autoconfig, Equalizer don't work.
- Hard reset doesn't help.
- EXTROM info is missing from device settings (shows as blank) - tho sometimes the device works without this anyhoo.
- CMOS version is also missing (the device definitely won't work in this case)
Probable cause:
- Someone or something just tried to write to your hidden storage root. (Eh?)
Far as I know there's no method to recover other than flashing your phone again. Just one of the design flaws of the Atom, I guess...
(Yes, I feel for you. I had to solve this myself too, and I didn't want to send it in. Thankfully, this isn't a common problem. )
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
would you plz tell here which rom u used for this ????????
Well, my Atom Exec will do the same sometimes.
But the following method works everytime!!!
Take out the battery. Charge it with a charger until full !!!!
Put it back to the machine, it works every time !!!
Or you may try just charge it in the machine for a few hours and see if that works. Since I always have a spare battery charged, every time that dumb thing stuck, I just changed the battery and it waked up again.
mun66 said:
Thanks for not replying ... but finally i managed ..downloaded the latest version of ROM and put the phone in flash mode by holding camera and reset key at the same time and flashed it ,,
make sure Battery is full ..
Now phone working just fine ..posted this for some other newbie like me
regards
mike
Click to expand...
Click to collapse
Hi mun66;
I've got the same problem with my Atom. But I dont know how to flash the phone like what you mentioned. Could you plz show me step by step??
Thanks,
Your ATOM Exec
edunon said:
I've just downloaded the latest Rom from seeo2.com hongkong and I had the very same problem.
My XDA Atom Exec is frozen at the O2 screen.
mun66, if you read this, could you explain how you fixed it?
thanks.
Click to expand...
Click to collapse
You guys just need to go into bootloader mode before performing an upgrade. For the XDA Atom just press Power+Dpad(center)+stylus reset momentarily, and its now in bootloader mode. RUN again the Update program. If you still experience the same thing, the update file you downloaded might be corrupted. You have to download again and flash your device again.
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
wilak81 said:
Mine is still stucked in O2 though done all of the above ways,
got the new ROM and flash it, but still stuck in it.
PLS HELP ME GUYS!!!
Click to expand...
Click to collapse
You might want to send it in the the service centre for a check, just in case it's a hardware problem.. If you still face the same issue even without installing any software..
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
wilak81 said:
That's probably a good idea, but i'd like to try some tricks on many threads before.
And also I've heard that O2 service center are not cool
Click to expand...
Click to collapse
Do keep us posted..
I will face the same problem if i install too much programs.. I guess it's either Pocket Plus, Diary 2 which is causing my problem.. Now wondering if i should change to Atom Life, since they announce WM6... If only there's a perfect phone.
Thank God, it's working after 5x flashing but it still had bug.
I still have to take the battery off for at least 15 minutes if I try to reset the Atom.
Sure 1 thing for ATOM, IT SU**S!!!
i have a friend also has a trouble like this ,but he has solved the problem when he charged the exec. do not you have a try ?
I just picked up one of these to play with.
Mine gets by the O2 screen but if I have a few apps on it it loads the Today screen but then freezes and won't let me access anything either by hard key or screen. Soft reset just repeats the cycle.
This is with only around 4 apps loaded. One of them must be a culprit?
By the way, it came shipped with WM6.0 (ROM: WWE_RC2170507B2).
Hi
I downloaded ROM from www.seeo2.com to upgrade my atome life, while upgrading there is nothing progress in update progress bar nearly 1 hour, and there is nothing ..., I disconntect usb cable then my atom life not boot any more, can anyone help?
and how to login to boot loarder?
Thanks
socheat said:
Hi
I downloaded ROM from www.seeo2.com to upgrade my atome life, while upgrading there is nothing progress in update progress bar nearly 1 hour, and there is nothing ..., I disconntect usb cable then my atom life not boot any more, can anyone help?
and how to login to boot loarder?
Thanks
Click to expand...
Click to collapse
remove Mini-SD connect USB press buttons "restart+record+volume" hold volume+record for a while... know u,l enter boot loader mode start upgrading
I try to do that but still blank screen, nothing appear
Help please..
If bootloader dead, how to reflash boot loader?
Thanks
remove your batteries. wait for a minute. then reinsert your batteries and DO as instructed by Alipi. You must have a charged battery; otherwise, you will still get a blank screen.
If your batteries are discharge, charge first with wall charger...
jiggs said:
remove your batteries. wait for a minute. then reinsert your batteries and DO as instructed by Alipi. You must have a charged battery; otherwise, you will still get a blank screen.
If your batteries are discharge, charge first with wall charger...
Click to expand...
Click to collapse
you must replace a flash rom or rewrite the flash rom bootloader program,otherwise,it will be a brick!
afeng11 said:
you must replace a flash rom or rewrite the flash rom bootloader program,otherwise,it will be a brick!
Click to expand...
Click to collapse
Thanks, but how to reflash rom bootloader program?
socheat said:
Thanks, but how to reflash rom bootloader program?
Click to expand...
Click to collapse
It's so hard for individual to reflash the bootloader,cos you had no tools that called JTAG interface,the JTAG interface inlucde a parallel port cable and corresponding software,and you had to know the JTAG interface in you ppc's motherboard!so hard of all to you and me!
So there is only way JTAG? is there other way to reflash bootloader?
Thanks
Err... to save you such problem... it would be wise just to bring the device to the O2 Service Centre and ask them to do it for you. They normally just replace the board (quicker) and flash your board later to be fixed into someone else's device who have the same problem as you.
The great thing about this solution is, IT'S FREE and your warranty is INTACT.
Sure
My atom life still under warrenty.
Thankss
HELP!! Flashing ROM (Winodows Mobile 6.5) Stock on 100%
hi guys... im using an Atom Life Limited Red... Im trying to flash it with this ROM:Atom Life WM6.5 build 23001.. Did all the things necessary like copy the rom file AL1.DIO into my 2gb memory card thats been formated to Fat16 and without any files in it..
Now after Holding the rec button and pressing the reset button, it start to detect my memory card, then updating its image from 0-100%. But after 100% and its now saying
**Mini-SD Update Image OK**%) its been taking a while to reboot it up.. i mean awhile like an 30mins to 1hr..
I really don;t know whats wrong.. tried downloading the ROM 3x already.. and its still the same... stock on 100% OK!..
Hope someone here can help and lend me a hand plsss...
thank you guys and more power..
Sarah_Shine said:
hi guys... im using an Atom Life Limited Red... Im trying to flash it with this ROM:Atom Life WM6.5 build 23001.. Did all the things necessary like copy the rom file AL1.DIO into my 2gb memory card thats been formated to Fat16 and without any files in it..
Now after Holding the rec button and pressing the reset button, it start to detect my memory card, then updating its image from 0-100%. But after 100% and its now saying
**Mini-SD Update Image OK**%) its been taking a while to reboot it up.. i mean awhile like an 30mins to 1hr..
I really don;t know whats wrong.. tried downloading the ROM 3x already.. and its still the same... stock on 100% OK!..
Hope someone here can help and lend me a hand plsss...
thank you guys and more power..
Click to expand...
Click to collapse
I'm having the same.... Did you find a solution?!
My AtomLife totally dead now, nothing happened when trying to turn on...
Hi Guyz
I'm trying to upgrade my friends O2 ATOM to any new software .
the problem is that when it reaches RADIO UPDATE
it stays on 0%
PDA Screen says ( UPDATE RADIO STACK ,,,, PLEASE WAIT ... )
IF I REMOVE THE USB CONNECTION , THE ATOM STICKS ON WINDOWS SCREEN , AND SOMETIMES ON SCREEN ALIGNMENT .
i tried three different roms ad got the same result , even thru BOOTLOADER screen, it is very imbarresing , as i promised him a better performance device , now it is not booting .
hhhheeeellllppppp
pleaseeee
he is looking at me and only flames are showing from his eyes
just keep flashing the device, it fails sometimes on the first flash at the radio section, simply disconnect it and then reflash it for the 2nd time.
How long you've wait the process?
I've upgrade my atom more then 10 times and when in Radio Updates it's also not showing the progress as what you've seen.
But it doesn't mean the process is stopping. Just wait and the process will finished. (Usually in it shows the progress in your PDA screen)
Don't unplug your usb cable before it finished.
unfortunatly i had to unplug the ATOM
now it gives only one massege
UPDATE UTILITY
did i brick it ?
for me, I'd take out battery a while and then connect USB and try to flash with wm5 rom like "Xda-Atom-ENG-20060105" (you can found on this forum under "Collection of All O2 XDA ATOM ROM AKU *** (WM5(2*->3*) & WM6 (0.3*->0.7*))" post).
And then upgrade to wm6 rom by ... jiggs, homer285 & udayrulz .....
hi konanda
will this resolve the problem?
yeah, I have done alot of time to solve this problem on other xda atom also .... if you want, I'l upload this wm5 rom on mediafire ....
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Just keep flashing the device.. take a bit longer time and then will complete the updating ....
abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
Allow the projected 30 mins for the update, if you plan to update via SD Card be sure to read, ALOT! good luck, oh you could have a little read in the Atom Wiki too.
could be your cable or connection?
ATOM ROM update problem
I had the same problem & tried different ways explained in this thread.
No success.
I tried with old original ROM and all new ROMs as well, it stucked on updating RADIO BURN message on computer and ATOM displays Updating RADIO STACK.
I tried removing battery and kept for some times and tried back but same result. Please anyone can help me
i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.
max20041988 said:
i had this problem also. i was unable to reflash my atom. It stuck at the same screen as what the previous user described. At first, the touch screen failed and there isnt any GSM, as in under wireless manager, "phone" isnt there.. E.g There should be Wifi, Phone and Bluetooth in wireless manager.. But sometimes after some soft reset with the taking out of battery, the gsm comes back together with the touchscreen. But this occurred quite frequently until i decided to re-flash it.
Im using the official rom of Xda-Atom-ENG-20060426-MOT0822.. Is there any way to solve this problem?
Thanks in advance.
Click to expand...
Click to collapse
try to update to any WM6 or if you still want the WM5, there are a lot of ROM
's available. I had this tradgic experience aswell with o2 default ROM. Im contented with the WM6 although no a2dp support yet =)
abuawab said:
thanx
i tried this way 2 , but again it sticks on 0% , with a massege saying , UPDATE DADIO STACK PLEASE WAIT ...
any suggestions?
shall i go to SD card way ?
Click to expand...
Click to collapse
i'll agree with the others, better change USB cable as well =) It could be faulty you can use cable from canon digicam/motorola phones et. al.
I would suggest reflashing the ROM with cooked ROM's available here like WM6 or WM5 if you still want to stick with it. o2 default ROM gives me a headache before. No1 rule before upgrading ROM...... Read the WIKI hehehehe
Hey guys I had the same problem, I went through the procedure as here http://forum.xda-developers.com/showthread.php?t=358442
Hope u can also flash 'OS+EBoot' part of it and then after ur Atom Exec restarts u can go in bootloader and flash the original WM5 from O2 ‘Xda-AtomExec-ENG-20060614_R060428N_EX0028.exe’.
Guys,
Helpful tip, just hard reset your Atom Life and proceed with upgrade. I used this way after 5 times of unsuccessful tries, after I hard reset, it works!
For every unsuccessful try, I learned so much on how to restore my Atom life from dead device. send me a PM if you need help, hope my solution will work also on you. I will try to detail my experiences and post it here if I have time.
do share here? how u revive the atom life every time?
Do you know how to dump the Radio ROM?
farbird said:
do share here? how u revive the atom life every time?
Click to expand...
Click to collapse
I tried to upgrade my ATOM and after running the ROM upgrade, it is stucked in 0% Stage 4. After an hour, I pulled out the cable and tried to restart the device but it gives me a screen "DSUU". I press the record button+reset and removed the SD Card and choose the option 1 (Start OS) and it gives me a revived status but not Text Message option. I tried again and again and it is the same. Last time i tried, I left my device overnight and nothing happened. But when I pulled out the cable and restart the device, it starts just like before and it gives me the original screen and setup and nothing happened to my ROM Upgrade.
I tried again the upgrade by resetting first the ATOM life into factory settings (HARD RESET) and run the upgrade and everything runs smoothly. Now, everything is fixed, and upgraded and I reinstall again the themes, screens that I want.
Hope this helps.
can u post tht ROM
can i install tht on o2 atom life.....
mailpravinat said:
can i install tht on o2 atom life.....
Click to expand...
Click to collapse
Yes, I am using O2 ATOM Life running in WM6 (ROM Source - seeo2.com)