Need Help - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

First time flashing, just flashed HSPL3 to my TMOUS LEO, 1024 Flash memory, and now active sync won't work, or a USB connection at all. It just shows that it is charging, but I cannot access my device through File Explore or ActiveSync. Is there a way to fix this? Or can someone point my into the direction of a thread that tells me how? I've been searching for an hour and can't find anything.
EDIT:
Working now, had to reboot PC.

Related

ROM Install Help on 8525

So I recently downloaded the "RUU_Hermes_CINGULAR_WWE_2_1_[1].15.502.3_6275_1.40.30.00_108_Ship" ROM for my 8525, in hopes that it will provide me with a more stable pda/phone enviroment so that I may do the work I need to without having to hard reset every other day or so.
When I try to run the ROM install, I follow all the insturctions but when the update starts to run, it shuts my activesync connection off so the update can't run and throws back an error that it lost connection with the device.
Any Help Here? Thanks
PS: I love the idea of being able to use my 8525 for all my work and play needs, but if this update doesn't help make the device more stable, I will have to sell it for something that doesn't crash this much.
hey..iv got same problem.. i think it maybe cause we are using windows vista (thats the only information i can find about it).. i wanted to update ma rom aswell
I'm using XP Pro.
try running it on another system...if available...
anyone know the solution to this?!
OK, have you installed HardSPL ??
Check my SAFE WM5 upgrade guide, if you follow the procedures in there you should be fine.
Yeah, as far as stability goes most the wm5 roms out of the box aren't going to be the best. with any rom i use sktools to tune it up for performance/stability settings. It does this automatically so you don't have to find various registry keys. So don't think just because you are going to another rom everything will be okay.
Read the wiki, search the threads, you will find answers to all your problems.
As far as you not being able to connect what is your spl number? Also, have you tried hard reseting then connecting or trying another computer. I had the same problem when downgrading a black 2.5 with hard spl 2.1 ( i had to downgrade to send it back to cingular). I ended up just downgrading to the highest version of cingular rom which is branded AT&T. It looked like a pretty good rom but I did not play with it.
he does not need hardSPL(at least i dont think so) he is just runnning an update for another cingular ROM, its still the same CID...try running it on another system, i had this same problem and it worked on another system....
Malik05 said:
he does not need hardSPL(at least i dont think so) he is just runnning an update for another cingular ROM, its still the same CID...try running it on another system, i had this same problem and it worked on another system....
Click to expand...
Click to collapse
HardSPL will protect him against a faulty SPL flash if it occurs, a newer SPL is likely to be in the ROM update aswell as a newer radio possibly. Having the same CID doesnt matter because if the radio or SPL flashing procedure messes up it can create a bricked device VERY easily (corrupt SPL or even a corrupted CID/Radio BL). Besides if he already has HardSPL that would explain why the RUU doesnt reconnect when the device is in bootloader mode.
mrvanx said:
HardSPL will protect him against a faulty SPL flash if it occurs, a newer SPL is likely to be in the ROM update aswell as a newer radio possibly. Having the same CID doesnt matter because if the radio or SPL flashing procedure messes up it can create a bricked device VERY easily (corrupt SPL or even a corrupted CID/Radio BL). Besides if he already has HardSPL that would explain why the RUU doesnt reconnect when the device is in bootloader mode.
Click to expand...
Click to collapse
point well taken...=)
you mention, since he has already gotten HardSPL, why would that mean his device doesnt reconnect in bootloader?
put it in bootloader first and then run the update...
make sure you disable usb connections with active sync put your phone in bootloader and run the update might as well go with WM6 its a lot more stable than any WM5 rom i have played with .
OS crash
I run ROM install then computer shuts itself now my 8525 show hi true color with red/blue/white i tried to hard reset to solve but till hi true color what should i do?
trgrapsonu said:
I run ROM install then computer shuts itself now my 8525 show hi true color with red/blue/white i tried to hard reset to solve but till hi true color what should i do?
Click to expand...
Click to collapse
I've run there updates on my 8525. If the computer is shutting itself down, try another computer. This sounds odd. More of a computer problem then a Tytn Problem.
Malik05 said:
try running it on another system...if available...
Click to expand...
Click to collapse
=) have you even tried it?
I'm having a problem connecting ActiveSync over USB. When I first got the phone I was able to use that connection. Then I set up BT ActiveSync. I believe at the time I could use either USB or BT, but it has been a while. BT sync was so much more convenient for me that I haven't used my USB connection except for charging the phone.
Today I tried to get set up to upgrade the ROM, but ActiveSync doesn't seem to work over USB anymore. I turned off BT on the phone. When I plug it into my laptop's USB port the laptop makes a sound indicating it sees the connection. It makes a different sound when I unplug it. I also see the orange charge light come on on the phone. I usually charge the phone this way when I am on the road since I don't carry the wall charger with me.
I think at one point I installed a river that I fdound here to access the phone in bootloader moder. Other than veryfying the phone connected this way, I never did anything with the driver. IT has been so long that I don't remember the details. Could that be affecting the connection for ActiveSync?
I have made sure my firewall is inactive. In Windows XP Device Manager I see an HTC USB Sync device under Windows CE devices. Would it be safe to remove that device?
Any ideas how I can get USB ActiveSync to work again?
Is it totally crazy to try the ROM upgrade over the BT connection?
emuyshondt said:
I'm having a problem connecting ActiveSync over USB. When I first got the phone I was able to use that connection. Then I set up BT ActiveSync. I believe at the time I could use either USB or BT, but it has been a while. BT sync was so much more convenient for me that I haven't used my USB connection except for charging the phone.
Today I tried to get set up to upgrade the ROM, but ActiveSync doesn't seem to work over USB anymore. I turned off BT on the phone. When I plug it into my laptop's USB port the laptop makes a sound indicating it sees the connection. It makes a different sound when I unplug it. I also see the orange charge light come on on the phone. I usually charge the phone this way when I am on the road since I don't carry the wall charger with me.
I think at one point I installed a river that I fdound here to access the phone in bootloader moder. Other than veryfying the phone connected this way, I never did anything with the driver. IT has been so long that I don't remember the details. Could that be affecting the connection for ActiveSync?
I have made sure my firewall is inactive. In Windows XP Device Manager I see an HTC USB Sync device under Windows CE devices. Would it be safe to remove that device?
Any ideas how I can get USB ActiveSync to work again?
Is it totally crazy to try the ROM upgrade over the BT connection?
Click to expand...
Click to collapse
have you tried changing the setting on your phone "USB to PC"? I would try this first before digging to deep
slavetolustnyc said:
So I recently downloaded the "RUU_Hermes_CINGULAR_WWE_2_1_[1].15.502.3_6275_1.40.30.00_108_Ship" ROM for my 8525, in hopes that it will provide me with a more stable . . . When I try to run the ROM install, I follow all the insturctions but when the update starts to run, it shuts my activesync connection off so . . .
Click to expand...
Click to collapse
You may want to try using the Hard SPL v7 and then install your ROM. I did that and all went smooth as silk - six times now. I have been browsing ROMs to see which one suited my needs an personality, and it has been fun. You can find that on my FTP site at ftp://xda:[email protected]/xda_dlz/
This is a dynamic IP Address from a cable modem so two things are true
1. It is subject to change at any time.
2. It is not as fast as some of these speedy servers
But, I do know where it is.
shogunmark said:
have you tried changing the setting on your phone "USB to PC"? I would try this first before digging to deep
Click to expand...
Click to collapse
I had tried this yesterday and checked the Enable advanced network functionality box. Today I unchecked it and suddenly the PC saw a new USB device (HTC Sync USB, I think). It still wouldn't sync automatically so I manually executed /windows/repllog.exe. This time it connected.
Some observations:
- After the connection was established the the name of my 8525 was changed to something different (something like WM_ComputerName1, Where ComputerName is my computer's host name). I changed the name back and was able to re-invoke repllog.exe and sync with the old name.
- If I disconnect the USB cable from the phone and plug it in again ActiveSync doesn't connect until I manually run repllog.exe. It does work when I run the exe on the phone manually.
I went ahead and started the upgrade process after connecting by running repllog.
Executing the RUU file from the HTC site first put SPL 1.11 on the phone and left the phone in bootloader mode (with the tricolor screen). I left the phone with bootloader screen and followed the instructions (although by now ActiveSync had shut down so the part about the AS connection that the installer asked for was not true). The progress bars appeared on both the phone and the PC. It took a few minutes to complete, but the update was successful.
After the upgrade I was able to sync over USB without any problems. I am now syncing my contact from Lotus Notes and setting things up to my liking. Once I got over the USB connection problem everything worked fine!

upgrade rom sd card??

hi, i am new on this, this is my problem:
i upgraded the xda 2 from 2003se to wm2005. and now i cant syncronize whit activesync. There is a way to upgrade a rom via sd card?? please help me whit this
never heard about anybody managing it
but even if it will not sync with activesync it should be able to upgrade by bootloader
hi, every time i put it in bootloader mode an error display say that is not detecting the PPC. What i have to do??
no detection
Rene-357 said:
hi, every time i put it in bootloader mode an error display say that is not detecting the PPC. What i have to do??
Click to expand...
Click to collapse
i think your using an incorrect ROM or your using the incorrect phone/unit. this is for himalayas/ andes. i think youmay be using a rom for something else or your phone is something else. correct me if i'm wron seniors....
nope, im very sure that my phone is a hima, and the roms are for hima to. or O2 XDA II
hi, i have exactly the same problem for month, i didn't manage it by now, there mus be way, just keep asking and tell me when you get it
please can someone upload image of sd card prepared for flashing?
I have same problem, in nomal mode and bootloader mode my PC cant recognize my himalaya,
in Device manager my himalaya detected as UNKNOWN DEVICE,
i tried in several PC's but got the same problem,
nt : i use pcsync v 4.0 , 4.2 and 4.5 but
i think its an hardware-error,,
as i said before as far as i know nobody here ever managed to flash their himalaya from a sdcard
one reason it dont work with usb could be a bad cradle or connector
had plenty of those where i had to wiggle with them to get connection
here http://wiki.xda-developers.com/index.php?pagename=HimalayaBootloaderSdCardFlashing is "how to" flash hima from sd card, so it is possible, unfortunetly i cant connect via usb, so i cant prepare sd card. Btw i think it is clearly software problem in my case, i flashed some bad version (it was for hima), since then problems has releasing, my sms client break down, usb down, canot install corectly many programs, etc. So please, make someone image of prepared sd card, it will be usefull for many others, now my hima is nothing than brick
a sdcard reader is only about 10€ can that not be used?
no, command for backuping rom to sd card must be entered from terminal program from pc using usb
hi, i tried whit some pc,and is the same nothing works.its something whit the rom, because everything started in the upgrade. please someone help us!! if anyone get the sd image please reply here
ANYONE who have hima and right-working os on it can made os backup to sd. It is just three commands as i hope, minute of working, so help pls. Just get mtty (//http://wiki.xda-developers.com/uploads/mtty.exe), connect ppc to pc, and type these (http://wiki.xda-developers.com/index.php?pagename=HimalayaBootloaderSdCardFlashing) commands.
think here is absolutely clearly guide
http://wiki.xda-developers.com/index.php?pagename=BackupExistingRom
i cannot open by mtty, every time i try by mtty says that i cant open usb port. how i do that??????
you cant, same as me, it must be done by someone with working usb
i cant sync via bluetooth either
i found at ALPIN board very simple using sd-card methode,
http://forum.xda-developers.com/showthread.php?t=341564
maybe next time will able for xda-II that have error connection
yes, of course this method can be applyed for xdaII as well, but still, there is problem that noone is enought willing to do backup image that he don't need for his own reason.

Error 260 when upgrading

First off, I have read every thread mentioning error 260, every wiki about upgrading, and have not been able to fix my problem.
I am trying to upgrade to Schap's newest 6.0 ROM, not the 6.1. I currently have the OEM 5.0 ROM that came on the device from AT&T. I can connect via activesync perfectly. No issues there at all. When I run the upgrade program, it gets all the way to the status bar showing 0% or 1%, then the phone and computer disconnect the activesync connection, the phone goes back to the today screen, and my computer shows error 260.
I have seen posts saying I need to install HardSPL. I tried that and get error 260 there also.
I have seen posts about installing JumpSPL, I tried that and it only locks the phone up. I must do a soft reset to bring it back to life.
I found the instructions on upgrading the ROM via the SD card. I followed those and renamed the .nbh file and copied it to the fat32 formatted sd card in the phone. Where do the rest of the files go??? The .nbh file cannot possibly contain the entire rom, right? The instructions leave that part out from what I can see.
Help!
Device is a AT&T 8525. Thanks!
okeven said:
First off, I have read every thread mentioning error 260, every wiki about upgrading, and have not been able to fix my problem.
I am trying to upgrade to Schap's newest 6.0 ROM, not the 6.1. I currently have the OEM 5.0 ROM that came on the device from AT&T. I can connect via activesync perfectly. No issues there at all. When I run the upgrade program, it gets all the way to the status bar showing 0% or 1%, then the phone and computer disconnect the activesync connection, the phone goes back to the today screen, and my computer shows error 260.
I have seen posts saying I need to install HardSPL. I tried that and get error 260 there also.
I have seen posts about installing JumpSPL, I tried that and it only locks the phone up. I must do a soft reset to bring it back to life.
I found the instructions on upgrading the ROM via the SD card. I followed those and renamed the .nbh file and copied it to the fat32 formatted sd card in the phone. Where do the rest of the files go??? The .nbh file cannot possibly contain the entire rom, right? The instructions leave that part out from what I can see.
Help!
Device is a AT&T 8525. Thanks!
Click to expand...
Click to collapse
Try a different USB port first, fire the device into bootloader mode manually and see if the device is detected by windows as "HTC USB SYNC"........use a hardwired port NOT a USB Hub aswell.
I tried a different USB port. It is not being plugged in to an external USB hub. I went into the bootloader screen and my computer makes the sound that a USB device was plugged in and it does show in the device manager as "HTC USB SYNC". What now?
Now try to do an update, Sounds like a problem associated with the connection of the device to your machine...usually caused by messed up USB drivers or a conflicting program.
Just tried. Same error again. Tried restarting the computer and tried it again. No dice.
this is the answer
hey man, how u doing. I was getting those errors too, I actually have a Tilt, I got error 200, and 260 trying to change my rom, I was about to give up. then I tried something I didn't think of, I updated my device center software from Microsoft and then miraculously everything worked after that. If you have XP update your Active sync software to the latest one and everything should work after that. Hope this helps.
and one more thing, make sure you install HardSPL v1 (or later when its released) first before trying to install the ROM.
I don't think anything is wrong with your usb drivers
I had actually checked to make sure I had the most recent version already and I do. I cannot install HardSPL either, since it gives me error 260 there also.
Error 260 is an open port error... I believe you have already tried resetting your device, but have you rebooted your pc prior to this procedure... I am grasping at straws for you, since you said you have tried soft resetting to no avail... I believe MrVanx stated to put the phone in bootloader mode and try to run the update utility that way... It works for me...
Can you try this on a different pc? If so, does it work? I have a post on another forum that you might find interesting... I did not compile it on my own, but cannot recall where I got it from... anyway, the link is HERE...
Hope this helps you out...
I have restarted the computer multiple times. I just tried it on my laptop and that did not work. I can boot the phone to the bootloader, but how do I install it from there?
That should be the easiest part... once you have it in bootloader mode, connect it via usb and then launch the update utility...
I get error 260 doing that also. argh!!!
i know how u feel
i had your problem several times. you want to know how i fixed it?
i didn't...
first i tried everything you and the guys mentioned and... nothing. then it worked the next day by itself.
the second time i couldn't connect i was really mad because the errors came sporadically. i tried installing AS, uninstalling, hard resetting the device, changing usb ports, anything logical and illogical and it worked on changing usb ports (but not on the first change).
now i'm at my girlfriends, had no problems until i saw farias new rom and wanted to flash it. guess what connection error
p.s. i've read trough and trough, but i've found no solution
what version and OS?
okeven said:
I get error 260 doing that also. argh!!!
Click to expand...
Click to collapse
yeah, I thought u would dget that again. i don't believe the error is originating from your phone, its more from the computer. what operating system are you using and whats the version number for activeSync or MS Device Center you are using?
I had that error on my home pc and on my girlfriend's laptop prior to updating my device center software. My pc is running Vista ultimate x64 and my girlfriend's laptop is running Vista Home Premium x32. I'm on her laptop right now, the version of device center is 6.1.6965. when I get home I will see which version is on my computer, I remember seeing "beta" on the one I got at home, lol, I didn't know Microsoft sent out beta software through its msupdate.
okeven, someone replied with good suggestions to the thread that u accidentally started over in the kaiser forum. you might want to check that out
I have version 6.1.6965 also. It does not say anything about it being a beta version, but with Microsoft, isn't everything in beta stage?
I did try the "official wm6 AT&T" version. Upgraded just fine. Tried upgrading to another one. Failed with error 260. What is different with the official upgrade program compared to the unofficial ones. THAT is the problem.
help
hi guys,
i have the same problem always the code 260, and also, my tytn's screen become within light, and without any boot number, ni radio, anything appears, please help me,,
thanks,
Finnaly
Hi guys
I also have the 260 problem but i resolved it:
1º- connect pda and make a active sync connection
2º run RUU
3º the 3-color screen will appear and update will stop with the 260 message error. be sure you can install the "qualcomm cdma technologies msm driver" at this moment, by an internet connection.
4º after the driver is installed, the word "USB" will appear in the white strip of the 3 color screen;
5º run RUU again and that´s all!
I´ve tried it in windows 7 ultimate 32-bit
hi,
I had the same issue on my second flash... I resolved it by ignoring all .exe's (which I like in general).
So I copied the .nbh onto the card, renamed to Kovsimg.nbh, bootlader mode, done
cheers
lxlx said:
hi,
I had the same issue on my second flash... I resolved it by ignoring all .exe's (which I like in general).
So I copied the .nbh onto the card, renamed to Kovsimg.nbh, bootlader mode, done
cheers
Click to expand...
Click to collapse
Hermes use HERMIMG.nbh ... kovsimg.nbh is for Xperia X1 ..
Hi gys, I think that this is my first post, but I want to share some solution for with you. The most important think with "connection" errors is to have HSPL installed correctly. I was trying to install on my HD2 universal ones, like Hard spl v7 and 9, but problems occured. So after trying everything, I found HSPL (on this forum) just for HD2. After that, everything wass like a charm

Help Needed ! Stuck while upgrading...HTC P4000

I was upgrading my TELUS HTC P4000 with Hard-SPL-MFG.exe. I connected my phone to my pc via USB and followed instructions. The I executed the file from my pc and was able to get the process going for the upgrade. After a few clicks, the application said the task was "Finished" after 30 sec, even though at the beginning it read that it would take 5 - 10 min. Anyways, I disconnected my USB and rebooted my phone. All I got was the same tri colours and the message :-
TITA100 MFG
SPL-2.40.Olipro
CPLD-9
with RUUNBH at the top-right and Serial 1 at the bottom.
Though there a few solutions which are available on the forums, my challenge is that there is since I am not being able to connect the phone via the USB I cant use those other solutions.
I am running XP SP2, I have rebooted the PC, I have changed various options in MS-ActiveSync, however all to no avail. I have even hard booted the phone, but defaluts back to the message "above" after rebooting.
Does this situation have a solution or is my phone, "bricked" ?
Would appreciate some feedback.
does it still say Serial when you plug in the USB after you have restared your PC? (sorry as the devine n00b its my job to ask the nub questions)
Negative. When I connect it to a USB it actually changes from Serial to USB.
Also, when I open MS-Activesync then File then select Connection Settings and then hit "Connect" (With allow USB connections), the response comes back as having USB is available, however the connection does not allow any data transfer thus I cant initiate some of the other solutions which have been recommended (such as run Titanunlocker.bat etc).
Thanks
Looks like you are ok
Sounds like you should be able to run any DCD ROM/radio or the Sprint ROM because it seems to be doing what we want to see after the unlocker is loaded up good.
Madman, That's very interesting. How would i run DCD ROM/radio or the Sprint ROM on the phone, if I phone is not responding to hot/cold boots, pressing the buttons together (pwr+camera etc) and the USB cable does not allow data transfer b/w the PC and camera ? I am lost.
your phone will accept data.
sometimes it akes a couple tries but it will flash.
just run the ruu and it should connect to the phone.
activesync is not used at this point.
sometimes going into activesync and disableing usb will help the ruu connnnect to the phone.
just flash with ruu containing your upgraded rom. I thought the same thing when i did my P4000. you just hafto run the sprint update next and make sure you DONT tap the screen to calibrate. just hard reset and run DCDs or A1s ROM in RUU
Thanks. That has done the trick. Now I do have a functioning device again with has been flashed, I can't seem to find the location to ensure that the GPS has been is set to “On” instead of Emergency Only. Have not been able to find that menu. Other than that, slowly testing other applications and connecting to MS-Exchange soon....
I dont think the GPS is enabled on the flashed device. Still looking for clues and answers !
If you flashed with dcd's rom then GPS is enabled by default....take a few minutes and search the forums, read the GPS threads and you'll find your answers
Thanks. That did the trick. D/L Google maps, played around for 5 min and got GPS to work ! It rocks. Thanks to all on the forum !

[Q] ActiveSync doesn't work anymore

Sounds like USB port is broken.
Hi all,
I've read a couple of threads for several days now, but none of the answers worked for me.
Problem is: I can connect from my HD2 to my desktop PC (win 7) initially, but when I try to install a new ROM (3.14.407_2), my HD2 restarts, shows the four colour screen and nothing more happens. After some minutes, my PC tells me that my phone isn't connected anymore.
It worked two months ago for the last ROM flash, but now nothing helps.
Tried:
- rebooting PPC and PC several times
- deleting partnership and setting up a new one
- disabling "faster connect" for usb to PC settings - afterwards, PC doesn't recognize any connection at all
- hard reset on PPC
I have no idea what to try next.. I wanted to install HSPL2 and flash the ROM from my SD card, but can't install HSPL2 ... same problem.
Any suggestions?
Thanks
Infyrana
I also tried several USB ports on my PC
You think the HD2 USB port is broken? But I was able to transfer data when connected as normal device without active sync.
Do I have any chance to check, whether you are right, without having to send my phone to HTC?
maybe running the update in compatibility mode will help?
I thought the microsoft mobile device center (or however it is called) was made for win7, as the actual activeSync tool cannot be used?
So I can't see a benefit from this, but anyway.. I will try.
You could try using BlueTooth with ActiveSync, thats what I do. I have a "micro" bluetooth adaptor for my laptop and it all works fine... just a bit slower.
A
Infyrana said:
I thought the microsoft mobile device center (or however it is called) was made for win7, as the actual activeSync tool cannot be used?
So I can't see a benefit from this, but anyway.. I will try.
Click to expand...
Click to collapse
the compatibility mode for the ROM update file could help becasuse it is a separate application (no guarantee though as I have no way to check it on my PC)
compatibility mode didn't help.
don't have a bluetooth stick ...
no further suggestions?
Just found out, that windows tries to install driver "Qualcomm CDMA Technologies MSM" when I connect my HD2 after starting bootloader.
But it just searches and doesn't find anything. I searched by myself, but didn't find the driver anywhere ...
if you are really determined to update ROM, find the thread on ROM 3.14 here on xda forum, I recall seeing guidelines on installing ROM from SD Card
of course it will not solve your sync problem, but still...
Yah ... I wanted to install HSPL2 to be able to do install the ROM from the SD card (at least that's what I understood - that I need that first), but I can't install it, as I already wrote.
I GOT IT!!!
Finally.. in a forum somewhere in a forgotten corner of the internet.. someone gave an advice to uninstall the windows mobile device center and reinstall it.
After uninstalling, I had some trouble to find it again, but finally got it.
And guess what: it works now.
Windows managed to install the quadcomm driver and I could update my ROM.
Never had such a hard challenge with my HD2.
Thanks everyone who tried to help!

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