DesireHD Rom Builds,Cannot send mails,download Attachment over Exchange server 2010 - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi.
I'm having a problem with ActiveSync (only with Exchange 2010 I have also tested on 2007 and no problems)
This is a problem with DesireHD Roms and Exchange 2010
I can sync, contacts, calendar, download emails, delete emails but I can't send emails or download attachment.
It does not show an error it just does not send the email or does not download the attach
This is happening with any Desire HD ROM.(no problem with regular desire Rom )
I have been search in Google and looks like the problem is that Exchange 2010 has a new ActiveSync protocol EAS 14 and the HD Rom is using this new protocol. Normal desire uses EAS 12
I have found a fix for Iphone 4.0 that was having the same problem.
http://www.jimgoings.com/2010/08/fix-for-iphone-ios-4-and-exchange-2010-active-sync-issues/
I have tested with
Mdeejay FroYo HD v.3.3a beta
Based on Official final ROM Desire HD 1.24.405.1
[BUILD][20.09.2010][DesireHD - Beta 2][Kernel: darkstone]
Is anyone having the same problem??
Thank you

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Almost the same issue as you. (I've been trailing mdeejay's various builds lately).
No issues with the regular Desire Roms and Exchange 2010 but when using the Desire HD, I can never sync my calendar. Contacts and emails sync ok but also cannot get attachments or "Get Remaining KB"

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Infuriated-Germ said:
Almost the same issue as you. (I've been trailing mdeejay's various builds lately).
No issues with the regular Desire Roms and Exchange 2010 but when using the Desire HD, I can never sync my calendar. Contacts and emails sync ok but also cannot get attachments or "Get Remaining KB"
Click to expand...
Click to collapse
I have been checkint the server and the HTC ACE (desireHD) DevicePolicyApplicationStatus NotApplied
maybe is for this error??
I have been searching google and most of the finds are that there is a bad implementation of the EAS14 protocol from HTC.... so maybe is no a problem that can fix mdeejay

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No problems here...

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bodelier said:
No problems here...
Click to expand...
Click to collapse
Using Exchange 2010 or 2007?
thanks!

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bodelier said:
No problems here...
Click to expand...
Click to collapse
Hi
I want to find a solution,
Can you share your settings?
Thank you

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Got the same problem as well, Exchange 2010 with all latest hotfixes etc.
Only thing not tried is exchange 2010 sp1, so going to install that right now and see how it goes. Might raise a PSS call with MS and see if they have a solution for forcing EAS12.1 to devices.

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the_ape said:
Got the same problem as well, Exchange 2010 with all latest hotfixes etc.
Only thing not tried is exchange 2010 sp1, so going to install that right now and see how it goes. Might raise a PSS call with MS and see if they have a solution for forcing EAS12.1 to devices.
Click to expand...
Click to collapse
I have 2010 sp1, no luck..
Do you have a SSL? Public o private?
My is private, maybe that is the problem? Do you know how to install .cer on android?
Thank you
Sent from my HTC Desire using XDA App

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Mine is a propper full blown SSL Cert, so it's public one, and still no go. I've raised a call with the Exchange PSS team, see what they say.

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the_ape said:
Mine is a propper full blown SSL Cert, so it's public one, and still no go. I've raised a call with the Exchange PSS team, see what they say.
Click to expand...
Click to collapse
Would you please tell me what PSS tells you?
Thank you!

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2010... I just put in the settings my work has provided... and these work... I didn't do anything special...

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nothing to say

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Any update on this issue?
I'm experiencing the same problem and despite lots of digging around in the Exchange management console I can't find any way of forcing it to use pre-OWA14. I really despise having to use the Exchange shell so I'm holding off trying to dig through that mess. In the meantime I've reverted to the latest Froyostone but would love to get back to a Desire HD build.

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Hi have more info..
I think is a HTC fault..
On the IIS server log I can get.
2010-10-06 18:23:55 192.168.100.250 POST /Microsoft-Server-ActiveSync/default.eas Cmd=GetAttachment&User=usutes&DeviceId=a9a8560xxx0241xx8dc78e639be11811&DeviceType=htcace&AttachmentName=676%3a42%3a0&Log=LdapC1_Error:VersionNotSupported_Mbx:test.testlocal_BudgetD)Conn%3a1%2cHangingConn%3a0%2cAD%3a%24null%2f%24null%2f1%25%2cCAS%3a%24null%2f%24null%2f0%25%2cAB%3a%24null%2f%24null%2f0%25%2cRPC%3a%24null%2f%24null%2f0%25%2cFC%3a1000%2f0%2cPolicy%3aDefaultThrottlingPolicy%5F4d313961-f126-4552-803a-1211b6d94001%2cNorm_ 443 gglocal\iosub 192.168.100.1 Android-EAS/0.1 400 0 0 166
If you check the log there is a line that says...
Log=LdapC1_Error:VersionNotSupported_Mbx
HTC is sending incorrecting the http contect.
also, on the exchange Log for the phone I get when I try to send and email
-----------------
Log Entry: 3
-----------------
RequestTime :
10/06/2010 19:58:05
ServerName :
MyServer
AssemblyVersion :
14.01.0218.011
Identifier :
78E7BF67
RequestHeader :
POST /Microsoft-Server-ActiveSync/default.eas?Cmd=SendMail&SaveInSent=T&User=iosub&DeviceId=a9a8560xxxxx48dc78e639be11811&DeviceType=htcace HTTP/1.1
Connection: Keep-Alive
Content-Length: 643
Content-Type: message/rfc822
Authorization: ********
Host: myTest.com
User-Agent: Android-EAS/0.1
Reverse-Via: server
MS-ASProtocolVersion: 14.0
RequestBody :
Message-ID: <[email protected]>
To: [email protected]
Subject: Teat
Importance: Normal
MIME-Version: 1.0
Content-Type: multipart/alternative;
boundary="----=_Part_2_1286387884292"
------=_Part_2_1286387884292
Content-Type: text/plain;
charset= utf-8
Content-Transfer-Encoding: base64
Content-Disposition: inline
DQpIb2xhIAoKRW52aWFkbyBkZXNkZSBtaSBIVEMKCg0K
------=_Part_2_1286387884292
Content-Type: text/html;
charset= utf-8
Content-Transfer-Encoding: base64
Content-Disposition: inline
DQpIb2xhIDxicj48YnI+RW52aWFkbyBkZXNkZSBtaSBIVEM8YnI+PGJyPg0K
------=_Part_2_1286387884292--
Command_WorkerThread_Exception :
--- Exception start ---
Exception type: Microsoft.Exchange.AirSync.AirSyncPermanentException
Exception message:
Exception level: 0
HttpStatusCode: BadRequest
AirSyncStatusCode: InvalidContent
XmlResponse:
[No XmlResponse]
Exception stack trace: at Microsoft.Exchange.AirSync.Validator.ValidateXml(XmlElement rootNode, String rootNodeName)
at Microsoft.Exchange.AirSync.SendMailBase.ValidateBody()
at Microsoft.Exchange.AirSync.SendMailCommand.ExecuteCommand()
at Microsoft.Exchange.AirSync.Command.WorkerThread()
--- Exception end ---
As you can see there is a:
HttpStatusCode: BadRequest
AirSyncStatusCode: InvalidContent
So I think DesireHD using protocol EAS14 with exchage 2010 are NOT COMPATIBLE....
I have contacted MS PSS in spain, they have tell me that Android is not supported on EAS14, that HTC has to fix the issue...
Anyone else had a good luck with PSS on there country??
Iosu
PS.
This has been tested with
Mdeejay FroYo HD v.3.4|1.28.405.1

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More info
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=4741bba3785dbcef&hl=en
and posible solution
http://laurie.denness.net/blog/2010/09/exchange-2010-sp1-sync-with-android-froyo/
I'm going to take the mail.apk from regular Desire build and try on DesireHD build.
Iosu

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HI
Anyone has found a solution???
Thanks!

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I tried replacing the Mail.apk with one from a Desire Froyo build. Unfortunately it just throws an error "The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again."

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erinues said:
I tried replacing the Mail.apk with one from a Desire Froyo build. Unfortunately it just throws an error "The application Mail (process com.htc.android.mail) has stopped unexpectedly. Please try again."
Click to expand...
Click to collapse
Me too.
This is to bad, because I was thinking to by a HD. . But with this bug I will not.
Hope some one from htc is watching this post and they fixed.
Iosu

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Right, after much tooing and froing with PSS there is a fix, but it's not a viable one, you NEED to have an Exchange 2007 Front end setup, and then proxy connections to the OWA 2010 via it, so not really a fix.
PSS/MS say it's a HTC issue (which it is) and they have notified them under the license terms of EAS licensing, but completely upto them to fix, apparently almost the identical issue as Apple had with OS4.x

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the_ape said:
Right, after much tooing and froing with PSS there is a fix, but it's not a viable one, you NEED to have an Exchange 2007 Front end setup, and then proxy connections to the OWA 2010 via it, so not really a fix.
PSS/MS say it's a HTC issue (which it is) and they have notified them under the license terms of EAS licensing, but completely upto them to fix, apparently almost the identical issue as Apple had with OS4.x
Click to expand...
Click to collapse
Thank you very much for the information.
On my first post there is a file for iPhone to force the use of eas 12, maybe there is the same file on android ? I have been searching on the phone for eas, config etc.. but didn't find ...
Sent from my Desire HD using XDA App