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Can someone please help me I have a Touch Pro for sprint, but I recently changed to US cellular. Is there anyway I can use my phone on the US Cellular Network?
Probably not.. they only allow US Cellular branded phones on their network.
jjohn999 said:
Can someone please help me I have a Touch Pro for sprint, but I recently changed to US cellular. Is there anyway I can use my phone on the US Cellular Network?
Click to expand...
Click to collapse
i understand that us cellular wont activate it but i have a way around that problem. i just need to know how to program the phone for there network.
find someone with a windows mobile phone and look at the settings from QPST from them.
Then find a carrier cab i think DCD made one im not sure if USCC stants for us cellular http://dcd1182.n715dp.com/index.php?dir=hermann/carriers/
Good luck
cleanser said:
find someone with a windows mobile phone and look at the settings from QPST from them.
Then find a carrier cab i think DCD made one im not sure if USCC stants for us cellular http://dcd1182.n715dp.com/index.php?dir=hermann/carriers/
Good luck
Click to expand...
Click to collapse
im a noob when it comes to flashing to another carrier. i have flashed over to the us cellular rom, but still get sprint when i dial out.
Load the latest PRL
http://corolada.com/prl/
I'm not sure if US cellular uses DMU key authentication, you might need to change that too. (i doubt it, but search google or something)
Also search google for threads on converting a sprint TP to verizon and you might find steps on how this is done although its a diff carrier.
does anybody have the DMU setting for US cellular or know if they use it?
cleanser said:
Load the latest PRL
http://corolada.com/prl/
I'm not sure if US cellular uses DMU key authentication, you might need to change that too. (i doubt it, but search google or something)
Also search google for threads on converting a sprint TP to verizon and you might find steps on how this is done although its a diff carrier.
Click to expand...
Click to collapse
no a key used.
for the settings check out http://sites.google.com/site/victorbush/htc-6800-1/epst-data-settings
The problem you will run into is that until they add your ESN into their system, no matter what you do the phone won't work on USCC.
Customer support won't activate a phone with an unknown ESN, they will require that you go to a store, and unless you can find a store with a tech who doesn't mind breaking the rules, you will never get it activated.
All roms for the most part are mostly universal, so putting on USCC's rom won't help, because the phone doesn't physically say USCC on it, when their actual phones do, will basically make it impossible to get accomplished.
BTC
I am receiving a US Cellular Touch Pro on Monday. People at the main US Cellular told me to buy one on Ebay lol. Well I did & will have the settings. Cant you just call in & give them the new ESN?
Viper Matrix Wireless said:
I am receiving a US Cellular Touch Pro on Monday. People at the main US Cellular told me to buy one on Ebay lol. Well I did & will have the settings. Cant you just call in & give them the new ESN?
Click to expand...
Click to collapse
they do have a (white)list of their 'GOOD' ESN numbers, since HTC customizes the phone for them and will provide them a list of the ESN numbers sold...
YMMV to get a tech to activate an unknown ESN number... the system may not even allow it if it doesn't match the whitelist
im actually really interested in this... for my old Titan however, my sisters phone broke, and shes broke as well (har har), my old Titan still works fine, I want to give it to her and activate it on USCC but am running into the tech problem...
I second the interest, I have a Verizon Touch Pro that I am going to try and activate on US Cellular, the settings would be fantastic.
cleanser said:
find someone with a windows mobile phone and look at the settings from QPST from them.
Then find a carrier cab i think DCD made one im not sure if USCC stants for us cellular http://dcd1182.n715dp.com/index.php?dir=hermann/carriers/
Good luck
Click to expand...
Click to collapse
would this work the other way around (us cellular to sprint)?
You may have luck with USCC if you get a nice tech.. but you can NOT activate a non-sprint phone on sprint.. period... they are very particular about that.... & if you want a chance of activating your phone on USCC, have it all programmed for them before you even take it in.... that way they will see no major work needs to be done, and presto!
hello Guys,
This may be a simple question I just don't have the simple answer too
I sell my HTC hd2 and wondering to get something new, so I get Motorola photon 4g w/o plan, yesterday it arrives directly from motorola.store for $549
I`m leaving far away from USA, our country is Azerbaijan, Baku. it is 3000m. away from Turkey.
anyway, photon 4g came with his sprint Sim card (with ICC ID code on it)
I took it out and installed our network card, i tried 3 different sim card from different networks, but i can not receive or make any calls, on screen network is in range, but it can not register in network completely,
keep showing:
"contacting Network"
then:
Hands Free Activation
"Your activation could not be completed"
well we do not have here Sprint or AT&T and etc. so i can not call anybody to ask anything
is the tel is block or ? how can i use it with my network sim-cards?
thanks to all in advance, i`m new to motorola.
Call Sprint, there should be a sticker giving you the number on the phone when you buy it. If I answered what you were asking...
Sent from my MB855 using XDA App
AJC9000 said:
Call Sprint, there should be a sticker giving you the number on the phone when you buy it. If I answered what you were asking...
Sent from my MB855 using XDA App
Click to expand...
Click to collapse
I called them, they keep asking sprint cell. phone number. do i have it ?
Interested in this as well as I may be on the same boat pretty soon.
If you bought it off-contract, I don't see why you'd need a Sprint account...
Remember_54 said:
hello Guys,
This may be a simple question I just don't have the simple answer too
I sell my HTC hd2 and wondering to get something new, so I get Motorola photon 4g w/o plan, yesterday it arrives directly from motorola.store for $549
I`m leaving far away from USA, our country is Azerbaijan, Baku. it is 3000m. away from Turkey.
anyway, photon 4g came with his sprint Sim card (with ICC ID code on it)
I took it out and installed our network card, i tried 3 different sim card from different networks, but i can not receive or make any calls, on screen network is in range, but it can not register in network completely,
keep showing:
"contacting Network"
then:
Hands Free Activation
"Your activation could not be completed"
well we do not have here Sprint or AT&T and etc. so i can not call anybody to ask anything
is the tel is block or ? how can i use it with my network sim-cards?
thanks to all in advance, i`m new to motorola.
Click to expand...
Click to collapse
So were you able to resolve this?
Remember_54 said:
I called them, they keep asking sprint cell. phone number. do i have it ?
Click to expand...
Click to collapse
sorry did not had internet...
anyway i did not get any reply from sprint only massage:
Dear Sprint Customer,
Thank you for your inquiry. I am thinking that if you bought a new Motorola Photon you would have needed to activate the phone in the US before you left on your trip. Phones will not activate internationally. I do apologize.
Thank you,
Patty (rd756540)
after that i get in "mobile networks" then "Network Mode" in phone
"Sprint only"
"Any CDMA"
"Any GSM/UMTS"
"Automatic"
well i put on automatic, then network came
after that i gone to "Select Network"
"GSM only - Saves Battery"
"UMTS Only - Better performance"
"Automatic - Default'
(What is i this???
Anyway I Choose automatic - as i said network came and phone is working, but you need to do it after each restart of phone.
Also it also working like in roaming mode, i mean phone showing everything like in roaming.
USSD codes are not working at all
so it is still problem.. i do not know really what to do , any suggestions?
is it any way to install new rom with completely "sprint" things off the phone?
I've been making a few searches in hopes of finding a solution to this, but came out empty handed. I'm using a Photon 4G (stuck on Electrify 2.3.5) on GSM mode in Argentina. I'm unable to receive data no matter what settings i tinker with. I also tried setting up APNs to no avail.
Anyone has ideas on why this may be happening? Doesn't the Photon support 3G data over GSM worldwide?
Thanks
Anyone ?
Try GSM roms
Sent from my MB855 using XDA
I think you officially have to call Sprint, ask them to remove your phone's SIM lock so you can use other SIM cards overseas, politely sit through their sermon about the dangers of using foreign SIM cards, repeat your request, and call back if necessary to get a more cooperative customer service representative.
From what I've read, all Photons are SIM-locked by default, but Sprint doesn't really fight if you ask them to unlock it for you. However, they MIGHT refuse to remove the SIM lock unless you either purchased the phone without a contract, purchased it used without an ESN-block, or purchased it with a contract 30+ days ago and have already paid your first bill post-purchase. I believe the FCC or FTC made it a law, but left them enough of a loophole so that you couldn't buy a subsidized Sprint phone on contract with a prepaid credit card, then leave the country and cancel the card.
I'm guessing that the inability to use data is because Sprint's SIM has data disabled while roaming by default, so they can make you sit through ANOTHER sermon listening to horror stories about Americans who used their phones in Canada and got hit with $1,000+ bills for a few hours of data use.
You can't totally blame sprint for the default Data block while roaming on their SIM... Android phones use lots of data in the background that most Americans never even notice (because we generally have unlimited data). Using the same phone with charges like 10c/kilobyte can get insanely expensive within just a few minutes.
Or, you could check out the GSM unlock thread somewhere around here. If you're already back in Argentina, it's probably easier. ;-)
Be VERY careful about reflashing a "GSM ROM", and MAKE SURE you've seen confirmation from at least one other user that it has been successfully flashed to a PHOTON -- not an Atrix, Atrix2, or Electrify. Flashing "alien" ROMs is playing with fire, and you can EASILY brick (soft or otherwise) your phone by blindly experimenting.
bitbang3r said:
I think you officially have to call Sprint, ask them to remove your phone's SIM lock so you can use other SIM cards overseas, politely sit through their sermon about the dangers of using foreign SIM cards, repeat your request, and call back if necessary to get a more cooperative customer service representative.
From what I've read, all Photons are SIM-locked by default, but Sprint doesn't really fight if you ask them to unlock it for you. However, they MIGHT refuse to remove the SIM lock unless you either purchased the phone without a contract, purchased it used without an ESN-block, or purchased it with a contract 30+ days ago and have already paid your first bill post-purchase. I believe the FCC or FTC made it a law, but left them enough of a loophole so that you couldn't buy a subsidized Sprint phone on contract with a prepaid credit card, then leave the country and cancel the card.
I'm guessing that the inability to use data is because Sprint's SIM has data disabled while roaming by default, so they can make you sit through ANOTHER sermon listening to horror stories about Americans who used their phones in Canada and got hit with $1,000+ bills for a few hours of data use.
You can't totally blame sprint for the default Data block while roaming on their SIM... Android phones use lots of data in the background that most Americans never even notice (because we generally have unlimited data). Using the same phone with charges like 10c/kilobyte can get insanely expensive within just a few minutes.
Or, you could check out the GSM unlock thread somewhere around here. If you're already back in Argentina, it's probably easier. ;-)
Be VERY careful about reflashing a "GSM ROM", and MAKE SURE you've seen confirmation from at least one other user that it has been successfully flashed to a PHOTON -- not an Atrix, Atrix2, or Electrify. Flashing "alien" ROMs is playing with fire, and you can EASILY brick (soft or otherwise) your phone by blindly experimenting.
Click to expand...
Click to collapse
That's not the correct statement. I owned Photon and recently travel to Asia 2 times. The Photon work fine when I pop the prepaid SIM card in. The Photon came with Global GSM unlock. It's only lock the GSM on US Carriers. It's best to contact the provider of the GSM carrier he is using and ask to see if there are certain settings that need to be done.
Can you make voice call and SMS ? ( I see that you are on a Electrify 2.3.5.. don't know if that is an issue)
I just checked Argentina network. They do have 3G supporting 850 and 1900 frequency band. I advise to take the phone to the provider and ask them for help to set up the 3G network parameters if you do have voice and sms.
Try this link and look for the network provider that you are using in Argentina: They showed most of the settings for 2G/3G: http://nxwiki.blogspot.com/2011/08/movistar-gprs-mms-wap-settings-apn.html
roadster92 said:
That's not the correct statement. I owned Photon and recently travel to Asia 2 times. The Photon work fine when I pop the prepaid SIM card in. The Photon came with Global GSM unlock. It's only lock the GSM on US Carriers. It's best to contact the provider of the GSM carrier he is using and ask to see if there are certain settings that need to be done.
Can you make voice call and SMS ? ( I see that you are on a Electrify 2.3.5.. don't know if that is an issue)
I just checked Argentina network. They do have 3G supporting 850 and 1900 frequency band. I advise to take the phone to the provider and ask them for help to set up the 3G network parameters if you do have voice and sms.
Try this link and look for the network provider that you are using in Argentina: They showed most of the settings for 2G/3G: http://nxwiki.blogspot.com/2011/08/movistar-gprs-mms-wap-settings-apn.html
Click to expand...
Click to collapse
Thanks for your response. Yes, other than not receiving data, the phone works pretty much flawlessly: SMS and voice work just fine (wifi is a bit moody since it won't connect unless you go to the wi-fi settings and let it look at all your available networks, but I blame this issue on the ROM I'm sitting on).
I'll try APN settings again and see how it fairs. Thanks a bunch for your input guys.
Oh, and BTW, I bought my Photon through Ebay (my girlfriend brought it from New York where she was doing her MA), so I'm not expecting any kind of support from Sprint. Do they actually provide customer service to not-on contract phones?
Thanks again!
firtermish said:
Thanks for your response. Yes, other than not receiving data, the phone works pretty much flawlessly: SMS and voice work just fine (wifi is a bit moody since it won't connect unless you go to the wi-fi settings and let it look at all your available networks, but I blame this issue on the ROM I'm sitting on).
I'll try APN settings again and see how it fairs. Thanks a bunch for your input guys.
Oh, and BTW, I bought my Photon through Ebay (my girlfriend brought it from New York where she was doing her MA), so I'm not expecting any kind of support from Sprint. Do they actually provide customer service to not-on contract phones?
Thanks again!
Click to expand...
Click to collapse
Even if you call Sprint. I do not think they will be able to help you. The phone is unlock and work with voice call. It's the network provision that's not allow you to connect with Argentina carriers. The best way is contact the Argentina carrier that you are using and ask them to provide or help to provision that for you. I was having difficulty connect to 3g in Vietnam when I was there (I was doing APN on my own and did not work) I have to contact the Vietnam carrier and they show me how to connect to 3g by using text message send to their server to initiate the automatic provisioning. I recommend that you do the same.
Success!
My stupid fault! I was entering outdated settings on the APN section, which is why it wasn't working before. I have now tried several settings and finally made 3G work! Thanks a million to everyone who contributed, especially roadster92.
For future reference (Claro 3G Argentina users), the configuration I used was the following one:
Connection Name: Claro 3G AR
Authentication: CHAP and PAP
Access Point (APN): gprs.claro.com.ar
UserName: hsdpa
Password: hsdpa
Cheers.
Hi everyone,
I see that the Droid Incredible 4g does support sim cards, I was wondering is it microSIM like the IPHONE or regular SIM. Also, since Verizon doesn't give out unlock codes, is there anyway to get my phone unlocked myself so I can use a prepaid sim when i travel abroad? Thanks, any hlep would be appreciated!
morbius14 said:
Hi everyone,
I see that the Droid Incredible 4g does support sim cards, I was wondering is it microSIM like the IPHONE or regular SIM. Also, since Verizon doesn't give out unlock codes, is there anyway to get my phone unlocked myself so I can use a prepaid sim when i travel abroad? Thanks, any hlep would be appreciated!
Click to expand...
Click to collapse
It's microSIM. Don't know about unlocking it.
I've heard mixed news on the unlocking process. I've heard if you pressure them for the unlock code they will give it to you. (tell them you are going out of country etc). I've also heard that they don't give them out. (which I don't believe because people have received them before). Other than that, there are companies that charge you $15 and they'll send you the unlock code.
*Madmoose* said:
I've heard mixed news on the unlocking process. I've heard if you pressure them for the unlock code they will give it to you. (tell them you are going out of country etc). I've also heard that they don't give them out. (which I don't believe because people have received them before). Other than that, there are companies that charge you $15 and they'll send you the unlock code.
Click to expand...
Click to collapse
I got off the phone with Verizon Global Support and apparently the DI4G is not locked and you are free to use a 3rd party sim card. Same is true for Droid RAZR and MAXX.. can someone confirm this? I do not actually have the handset.
I read the same thing but with the question posted here I figured it wasn't true.
From the GSM thread in this section:
Brooose said:
I was curious because I heard that the Droid Incredible 4G has a GSM radio in it so I did an experiment. I used a T-mobile micro SIM. I used the 4GLTE switch app for the Thunderbolt to access the hidden menu and I changed the radio mode to one that included GSM/W-CDMA. I popped in my T-mobile SIM and, presto, I got a T-mobile signal. I tested and I was able to make and receive calls and text messages. I had to manually set the APN for data to epc.tmobile.com and now I have EDGE data. I am sure an AT&T Sim will get HSPA+. The GSM appears unlocked now but hard to access. I am afraid, however, that once Verizon releases the update to make GSM roaming available, that it will be locked. Anyway, for now, you can pop in a GSM SIM and use your phone native.
Click to expand...
Click to collapse
yes you can
VZW has unlocked the majority of there 4gLTE smart phones. It is a new thing they just started doing to get a bigger hold on the global market that att has had for the longest time. So if you have a VZW 4g LTE phone and you are planning on going out of country all you have to do is call customer care, and ask them about the support and they will set you up with either a global SIM or you could use a prepaid SIM purchased in the country you are traveling to. I am a customer service rep at a local call center in Utah, we just had training on this subject last month.
morbius14 said:
I got off the phone with Verizon Global Support and apparently the DI4G is not locked and you are free to use a 3rd party sim card. Same is true for Droid RAZR and MAXX.. can someone confirm this? I do not actually have the handset.
Click to expand...
Click to collapse
this also applies for the HTC Rezound
They're not locked, but they're not "officially" globally capable either. I imagine in their global updates they will be locked to Verizon's official roaming carriers and you'll have to request an unlock code
As I am not a Verizon customer. I need someone to help me out. I have 2 iPhone 4s, both clean ESN. I need them unlocked for international use by Verizon. Until then, can't use them in my part of the world. Can anyone help me...please.
Thanks.
mwuahjaan said:
As I am not a Verizon customer. I need someone to help me out. I have 2 iPhone 4s, both clean ESN. I need them unlocked for international use by Verizon. Until then, can't use them in my part of the world. Can anyone help me...please.
Thanks.
Click to expand...
Click to collapse
Not sure how anyone can help you here. If you're not a Verizon customer then Verizon can't unlock them for you. Not sure what their policy is on unlocking 3g phones either.
Update: Pulled this from the web.
Verizon has confirmed (here and here) they WILL unlock the SIM on the iPhone 4S, allowing for use of local SIM cards while traveling abroad (no word yet on whether this will allow for use on AT&T and T-Mobile.) This is different than the jailbreak unlocking method; SIM unlocking through Verizon is permanent and will not affect your warranty in any way.
1. Meet the following requirements:
* Must be a Verizon Wireless customer.
* The iPhone 4S being unlocked must be active on a Verizon Wireless line of service.
* The line of service must be active at least 60 days.
* The line of service must be in good standing for the past 60 days.
* Only one SIM Unlock per line every 10 months.
If you don't meet one or more of the above requirements, call anyway. You may still get lucky.
2. Insert a foreign SIM into the SIM card slot on the side of your phone (only required to confirm that the unlock is successful.)
3. Call 1-800-711-8300 (Verizon Global Support) and ask the representative for a SIM unlock. Occassionally a representative may not know exactly what you are referring to; make sure you are not transferred to a different department. You are in the right place. Explain that they should have a walkthrough on how to do this, and that it allows for the use of local, non-Verizon SIM cards while traveling abroad.
4. Get confirmation from the rep that the unlock has been applied to your account, then check your phone to make sure it recognizes your SIM and can connect (if successful it will roam on AT&T, assuming you are calling from the USA.) You will NOT see an unlock confirmation in iTunes as that is for a factory-applied unlock only.
5. Enjoy your new unlocked iPhone 4S!
*Madmoose* said:
Not sure how anyone can help you here. If you're not a Verizon customer then Verizon can't unlock them for you. Not sure what their policy is on unlocking 3g phones either. CDMA isn't available anywhere but north america. So unlocking for use "abroad" isn't really in the cards anyways.
Click to expand...
Click to collapse
The iPhone 4s I have got clean ESN. Someone has to put it on his line and call up Verizon to unlock the device for international use. Need to tell them that he wants to use it with a local sim card of the country where he is travelling to. All the time, the device is resting here, powered off. So that there are no charges incurred to the person who is doing this favour to me.
*Madmoose* said:
1. Meet the following requirements:
* Must be a Verizon Wireless customer.
* The iPhone 4S being unlocked must be active on a Verizon Wireless line of service.
* The line of service must be active at least 60 days.
* The line of service must be in good standing for the past 60 days.
* Only one SIM Unlock per line every 10 months.
Click to expand...
Click to collapse
mwuahjaan said:
The iPhone 4s I have got clean ESN. Someone has to put it on his line and call up Verizon to unlock the device for international use. Need to tell them that he wants to use it with a local sim card of the country where he is travelling to. All the time, the device is resting here, powered off. So that there are no charges incurred to the person who is doing this favour to me.
Click to expand...
Click to collapse
Would be really hit and miss for someone here to do that. The 4S is a 3g phone, activating it on our lines would require someone to go in store and get a sim swap. And even then, with the rules posted above, they probably still wouldn't do it.
*Madmoose* said:
Would be really hit and miss for someone here to do that. The 4S is a 3g phone, activating it on our lines would require someone to go in store and get a sim swap. And even then, with the rules posted above, they probably still wouldn't do it.
Click to expand...
Click to collapse
Nope you don't need a sim swap. Just need to put the MEID of my device on your line. Once you do that my device gets 'active' on your line and then a call need to be made to VZW international dept or a live chat can be done, telling them to unlock the device for international use.
While you do the device swap on your line they may ask you to put the data plan on iPhone 4s which is mandatory to have. Ofcourse, I'll be more than happy to pay any expense.
mwuahjaan said:
Nope you don't need a sim swap. Just need to put the MEID of my device on your line. Once you do that my device gets 'active' on your line and then a call need to be made to VZW international dept or a live chat can be done, telling them to unlock the device for international use.
While you do the device swap on your line they may ask you to put the data plan on iPhone 4s which is mandatory to have. Ofcourse, I'll be more than happy to pay any expense.
Click to expand...
Click to collapse
Thats understood. But putting a 3g device on your line, deactivates the 4g LTE card. They cannot be reactivated, you have to go in store to get a new LTE card.
are you sure....
AshtonTS said:
this also applies for the HTC Rezound
They're not locked, but they're not "officially" globally capable either. I imagine in their global updates they will be locked to Verizon's official roaming carriers and you'll have to request an unlock code
Click to expand...
Click to collapse
I have an HTC Rezound, and I'd heard it was unlocked.
I'm abroad in the UK (Scotland) but when I put in an international sim card it says the sim card is unrecognized, and I can't get any signal but I can turn on mobile network I just can't access it (no signal). I messed with the APNs (using my network in the UKs suggested settings) but I can't seem to get it to function.
I know that the phone itself says it only offers CDMA and LTE but I was wondering if there was a sneaky way to get to the GSM capabilities of the phone that aren't in the menu.
I tried
*#*#4636*#*#
and when I hit the final hash tag the phone just acts like I just opened the dialer app
HELP
vonny3492 said:
I have an HTC Rezound, and I'd heard it was unlocked.
I'm abroad in the UK (Scotland) but when I put in an international sim card it says the sim card is unrecognized, and I can't get any signal but I can turn on mobile network I just can't access it (no signal). I messed with the APNs (using my network in the UKs suggested settings) but I can't seem to get it to function.
I know that the phone itself says it only offers CDMA and LTE but I was wondering if there was a sneaky way to get to the GSM capabilities of the phone that aren't in the menu.
I tried
*#*#4636*#*#
and when I hit the final hash tag the phone just acts like I just opened the dialer app
HELP
Click to expand...
Click to collapse
I don't know about the Rezound, but on our phone, since the latest update, you could change the setting under Settings -> Call -> Preferred Network to Global. There's also an option for GSM/UMTS.
vonny3492 said:
I tried
*#*#4636*#*#
and when I hit the final hash tag the phone just acts like I just opened the dialer app
HELP
Click to expand...
Click to collapse
Try something like SWITCHIT - 4G LTE TOGGLE -- it fires a different intent that gets you to the magic phone info page that *#*#4636*#*# is supposed to send you to.
On my Inc 4G, this lets me use AT&T's network in the US (with an appropriate sim). I haven't tried it abroad.
I tried it abroad. No restrictions. 2.17.605.2.710RD is needed
Hello!
Can someone please help me with this?
Everything was fine until 2-3 days ago. When all of a sudden I was unable to send text messages or make phone calls. All the while I could access internet without any issues.
If I switch to 2G or EDGE for the Subnetwork, I can make calls and send SMS.
How can I fix this?
Could dropping the phone have caused this?
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
schwinn8 said:
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
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Click to collapse
Carrier texts should theoretically still work as they are "data". It's the "voice" part of VoLTE that won't work. That's why I can still receive carrier texts on my Galaxy Note 9 with AT&T -- which still has older firmware (so I can be rooted). A few months ago, I lost the ability to make/receive phone calls on my AT&T number when 3G towers were decommissioned in my area... But luckily I have Google Voice number, which also uses "data" (VoIP) so I make/receive all my Google Voice phone calls. (That's been my main phone number for years.)
However, I no longer can make/receive AT&T phone number calls -- which is fine. I switched Google Voice settings to data/Wi-Fi only instead of piggy backing on carrier phone number. Yet, I still receive AT&T texts, which is good because my bank insists on using a "real" (carrier) phone number for SMS security code confirmation.
Amer28 said:
Hello!
Can someone please help me with this?
Everything was fine until 2-3 days ago. When all of a sudden I was unable to send text messages or make phone calls. All the while I could access internet without any issues.
If I switch to 2G or EDGE for the Subnetwork, I can make calls and send SMS.
How can I fix this?
Could dropping the phone have caused this?
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Click to collapse
You are in Portland? What carrier are you using that still has 2G and Edge?
ChazzMatt said:
You are in Portland? What carrier are you using that still has 2G and Edge?
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Click to collapse
I'm with a company that uses T-Mobile towers. I connect just fine with 4G LTE, and get reasonably good speeds over it. But when I'm on 4G, I cannot make or receive calls or text. It says Emergency Calls Only.
So far, I've tried everything. I resettled network. I looked for different APN values that may fix the issue. When I couldn't think of anything else, I did a factory reset. (I mean, I wiped Data, and all other partitions in TWRP except for System and SD Card.) There have been no changes.
I'm starting to think the issue may be hardware, I did drop the phone a couple of times the day it stopped working. Though I usually end up dropping the phone once a day or every two days. I can't believe the screen hasn't cracked yet, at all. Could a drop from 3-4 feet on hard surface like tiles damage the antenna in such a way that only 4G data works?
I'm ready to give up and buy a new phone even though I can't really afford it. It would be awesome if I can get this to work.
schwinn8 said:
Dropping could certainly break something, of course, but let's assume that's not it.
What carrier? Is the phone officially supported by them (ie, IMEI matches the carrier)? Are you on their official ROM? Does/did your VOLTE work (before and after the "few days ago")?
Some carriers are switching over to VOLTE-only setups, so they may be testing that to see what works/doesn't before they make it final. In other words, maybe your phone is not "officially" supported by VOLTE on the carrier, which is why it's failing? Without VOLTE, I think text may fail as well (even if you're not actively on a call?)
That would be my first guess. In my case, for example, I was on a US998 phone (per IMEI) running VS996 on Verizon. Since the IMEI didn't match a VZ phone, they refused to say it was compatible (even though it worked fine for many years). The IMEI stuff is a bunch of BS, but that's a whole separate topic... but I wonder if this is what you're running into. It's the carrier's way to force you into "their" device, even though it's not any different from any other variant (when the proper ROM is installed).
Click to expand...
Click to collapse
I'm on T-Mobile towers with the US998. I don't think there is an issue with IMEI. How would I connect to data with 4G if that was the case?
I never had Volte on this phone. I do recall seeing it when I first got it but I'm running stock rooted Android 9.
When I say it used to work a few days ago, I mean it just stopped working at one point. I wanted to make a phone call, and all of a sudden, I couldn't. I noticed then that it says Emergency Only sign, so I walked around the house for about 15 mins to try to get signal. Then I went to my car and drove around, but nothing.
I messed around with Network settings, and figured out that Voice and TXT worked when I switch to a lower 'Sub-Network' setting that says, "GSM / GSPR / EDGE Only".
To get 4G Data back, I have to switch it back to "LTE/Legacy 3GPP multi"
These two are found under "GSM/UMTS Settings", after clicking on "System Select" in "Mobile Networks ".
I want to also mention that my carrier website has been talking about a data migration that would affect phones using their old SIM Card.
When I saw that, I called them and had them send me a new SIM. I thought surely this must be it, but the new SIM works exactly like the old one.
Perhaps the migration or whatever it is they did that required new SIM cards just doesn't work well with my phone? Even though, before putting the order in, the rep I spoke to did check my IMEI and said that my phone is compatible.
Agreed, it doesn't sound like an IMEI issue.
FWIW, I showed a 4G connection on a phone (I don't remember if it was my V30 or a Galaxy S10+ that I was going to replace it with). On that phone, at one point, but there was no actual connection. So, the indicators aren't always accurate. That's why I thought maybe the data isn't really working, and if data isn't working then VOLTE won't work... and with many of the carriers switching off non-VOLTE calling, that could kill the ability to make calls?
In your case, you said data worked... but if VOLTE was never enabled, and the carrier dropped non-VOLTE, then, again, you may lose calling.
In any case, these were my theories. I think you're on top of the situation but I don't have any other ideas for you to try...
Instead of buying a new phone, have you considered installing and setting up Google Voice, as ChazzMatt said? I recently had to do that because AT&T's 3G shutdown meant that I could no longer place or receive calls. My quick guide on doing that is here: https://forum.xda-developers.com/t/...-based-custom-roms-when.4138223/post-87342453
I don't know why you can't also send or receive texts, but the Google Voice app has the ability to do that, so maybe try using that after you've set it up.
Amer28 said:
I'm on T-Mobile towers with the US998. I don't think there is an issue with IMEI. How would I connect to data with 4G if that was the case?
I never had Volte on this phone. I do recall seeing it when I first got it but I'm running stock rooted Android 9.
When I say it used to work a few days ago, I mean it just stopped working at one point. I wanted to make a phone call, and all of a sudden, I couldn't. I noticed then that it says Emergency Only sign, so I walked around the house for about 15 mins to try to get signal. Then I went to my car and drove around, but nothing.
I messed around with Network settings, and figured out that Voice and TXT worked when I switch to a lower 'Sub-Network' setting that says, "GSM / GSPR / EDGE Only".
To get 4G Data back, I have to switch it back to "LTE/Legacy 3GPP multi"
These two are found under "GSM/UMTS Settings", after clicking on "System Select" in "Mobile Networks ".
Click to expand...
Click to collapse
There's been reports T-Mobile which is now merged with Sprint has borked the ability for VoLTE/VoWiFi calling on US998 firmware phones (native or Frankenstein'ed). Apparently they only allow it now on T-Mobile H932, whereas pre merger they were happy to give VoLTE and voWi-Fi calling to "US998" phones
First, it was reported with new SIM cards they were distributing earlier this year. Then people who kept their old SIM cards found they didn't work after a forced "security update."
This seems to have also trickled down to the T-Mobile MVNOs.
This is why we told someone else recently they should probably convert their phone from US998 on T-Mobile to Verizon VS996 firmware.
Then get a Verizon sim card or Verizon MVNO SIM card, and activate it in an old cracked screen Verizon phone off eBay, then put that already-activated SIM card into their "VS996" V30.
They will have VoLTE and VoWi-Fi calling.
Alternatively, if you really want to stick with T-Mobile network, you can do what @osprey00 suggested -- which is get a Google Voice number and use it as a tool to forward your carrier calls to it.
You can read his post, see his experiences, and see if this would apply to you.
For ME -- I've been using Google Voice for the past 10 years as my main phone number. I ported my carrier phone number at the time to Google Voice. Then got throwaway carrier numbers (whoever had cheapest plan) but never gave those to my friends. To my friends nothing ever changed. I've had the same "number" for the past two decades.
But within the past couple years, I had to start giving my bank and my cable company my carrier phone number for SMS security codes. Very annoying, because in the past they used my Google Voice number to text me with no problem.
So, even though under my current firmware (on my rooted Note 9) I cannot get carrier phone calls, I still have LTE data. And with the LTE data, I can use Google Voice (calls and texts) because it's VoIP. I also get AT&t carrier texts, as that is also data. It's just AT&T phone calls I cannot send or receive.
AT&T deactivated the SIM card in my native US998 V30+ and sent me a replacement phone, which is a Samsung Note 9. I'm staying with AT&T for a reason. Otherwise I would probably pull the "V30" Verizon trick also.
I bought both my wife and my elderly mother 64GB V35 phones -- which is basically an upgraded 64GB V30. (They previously had native US998 V30.) AT&T gives V35 VoLTE and WiFi calling, and for them there was nothing new to learn.
ChazzMatt said:
There's been reports T-Mobile which is now merged with Sprint has borked the ability for VoLTE/VoWiFi calling on US998 firmware phones (native or Frankenstein'ed). Apparently they only allow it now on T-Mobile H932, whereas pre merger they were happy to give VoLTE and voWi-Fi calling to "US998" phones
First, it was reported with new SIM cards they were distributing earlier this year. Then people who kept their old SIM cards found they didn't work after a forced "security update."
This seems to have also trickled down to the T-Mobile MVNOs.
This is why we told someone else recently they should probably convert their phone from US998 on T-Mobile to Verizon VS996 firmware.
Then get a Verizon sim card or Verizon MVNO SIM card, and activate it in an old cracked screen Verizon phone off eBay, then put that already-activated SIM card into their "VS996" V30.
They will have VoLTE and VoWi-Fi calling.
Alternatively, if you really want to stick with T-Mobile network, you can do what @osprey00 suggested -- which is get a Google Voice number and use it as a tool to forward your carrier calls to it.
You can read his post, see his experiences, and see if this would apply to you.
For ME -- I've been using Google Voice for the past 10 years as my main phone number. I ported my carrier phone number at the time to Google Voice. Then got throwaway carrier numbers (whoever had cheapest plan) but never gave those to my friends. To my friends nothing ever changed. I've had the same "number" for the past two decades.
But within the past couple years, I had to start giving my bank and my cable company my carrier phone number for SMS security codes. Very annoying, because in the past they used my Google Voice number to text me with no problem.
So, even though under my current firmware (on my rooted Note 9) I cannot get carrier phone calls, I still have LTE data. And with the LTE data, I can use Google Voice (calls and texts) because it's VoIP. I also get AT&t carrier texts, as that is also data. It's just AT&T phone calls I cannot send or receive.
AT&T deactivated the SIM card in my native US998 V30+ and sent me a replacement phone, which is a Samsung Note 9. I'm staying with AT&T for a reason. Otherwise I would probably pull the "V30" Verizon trick also.
I bought both my wife and my elderly mother 64GB V35 phones -- which is basically an upgraded 64GB V30. (They previously had native US998 V30.) AT&T gives V35 VoLTE and WiFi calling, and for them there was nothing new to learn.
Click to expand...
Click to collapse
I think it was a hardware problem, honestly.
No matter what I did, I even tried different ROM to ensure I didn't mess around with root settings and somehow enabled or disabled something that I should not have. I tried flashing stock radios, and no, nothing would fix it.
I took my brothers phone to see if the SIM card would work with his phone, an unlocked Google FI phone. As soon as I installed the SIM, and booted up the phone, I could tell it was working perfectly even on the lock screen. Right away the status showed the name of the wireless company, and active 5G data icon on the status.
I must have damaged the internal radio or the LTE data modem when I dropped the phone last. The screen of the phone never broke even though I dropped the phone countless times, though the back glass has cracked lines all over even if the surface is still smooth and the phone continued being waterproof (I tested).
Anyway, I have since bought a new phone and the Data/Text/Talk all work perfectly on it.
I'm not sure what I'll do with this phone, as selling it wouldn't be ethical. And I doubt anyone would buy a phone with the warning that service may not work.
Ah well, I may just keep and use it as a test device.
Thanks to all who tried to help.
Amer28 said:
I think it was a hardware problem, honestly.
No matter what I did, I even tried different ROM to ensure I didn't mess around with root settings and somehow enabled or disabled something that I should not have. I tried flashing stock radios, and no, nothing would fix it.
I took my brothers phone to see if the SIM card would work with his phone, an unlocked Google FI phone. As soon as I installed the SIM, and booted up the phone, I could tell it was working perfectly even on the lock screen. Right away the status showed the name of the wireless company, and active 5G data icon on the status.
I must have damaged the internal radio or the LTE data modem when I dropped the phone last. The screen of the phone never broke even though I dropped the phone countless times, though the back glass has cracked lines all over even if the surface is still smooth and the phone continued being waterproof (I tested).
Anyway, I have since bought a new phone and the Data/Text/Talk all work perfectly on it.
I'm not sure what I'll do with this phone, as selling it wouldn't be ethical. And I doubt anyone would buy a phone with the warning that service may not work.
Ah well, I may just keep and use it as a test device.
Thanks to all who tried to help.
Click to expand...
Click to collapse
tried a rom on a j7 2015 because android 6 is going to be left and I only get emergency calls on lte and on 3g, no problem. It's not imei problem maybe exynos processor. I went back to 6.0.1 and no problem with 4g lite. By the way, I'm not in the USA.