[Q] HD2 Self reboot [HELP PLEASE] - HD2 Windows Mobile 6.5 Q&A, Help & Troubleshooting

Hi
Since that I updated my HTC to the original 3.14.404.2 ROM (Dutch) my phone just restarts/reboots automatically.
How to fix this ?
tnx in advance

I have the same problem. Phone restart continiously. I had the old rom on it. I have update to latest rom v3.14 but still the same problem. I hard-reset it but still the same problem. It restart and after two three times if gives al kind of errors. Could some one help us.
Thanks in advance...

This happened also to me when I upgraded ROM to 3.14.404.2 a few days ago. The reboot is random, even when it's not being used, like yesterday night during my sleep. The noise of the reboot woke me up.
Does anyone know what causes this?
Thanks.

Your phone is probably overheating. HD2s are known for that. I wonder how long it will take before HD7 users start running into the same issue. They used basically the same hardware in that phone

Do you mean it can also overheat when I'm not using it (like during my sleep)?

I think this is the same problem:
http://forum.xda-developers.com/showthread.php?t=816896
It is definitely not overheating - looks like HTC made some mess in the new ROM.

So there is not yet a fix ?
100% that it is not a hardware issue.

No fix yet.
I even tried flashing from a few different computers, redownloaded the ROM (in case HTC silently fixed it and reuploaded it without notifying anyone), etc. no change.
However - there is "progress", I found another user having the same problems, so it is not as uncommon as I previously thought. What he also tried doing was Task29 initially and he still had the freezes...

I have logged this issue with HTC in Netherlands. As expected I was recommended to restore the factory settings. If that does not resolve the issue, I'm allowed to send the hd2 in for repair.
So for now, I have restored the factory settings. I'm running the HD2 plain vanilla, nothing added. I have to wait and see if the reboot occurs again.

Axxess said:
Hi
Since that I updated my HTC to the original 3.14.404.2 ROM (Dutch) my phone just restarts/reboots automatically.
How to fix this ?
tnx in advance
Click to expand...
Click to collapse
I think you can use this tool "mtty".View attachment MTTY.rar
MTTY command, attention please!!!!!!!!!! When the words "_" represents is input "space."
Please press the "Enter" will get [CMD >]
Please type[set_14_0] string can contain HTCSTxxx..Waiting related words appear and back to [CMD >]
type [task_28] to clean the information within NAND. (note: this command is equal before the 55aa meaning)
type [task_29] to clean the data BINFS inside. (the two steps will make you operate within the NAND without any system),
type [task_8] to restart you device, will you back to your boot screen and "cannot enter system", which represents success mtty finished part instructions
You can flashing new rom now. good luck!
For example:
Cmd>set 14 0
crc=0xD2C8DA7F.
HTCST TCE
Cmd>task 28
Format start
Fill RSVD information for block 497 to 530
Storage start sector=0x1B5C0, total sector=0x5C080
Storage start block=1784, total block=5890
Bypass ExtROM Block (160+10)
Total Bad Block in CE: 1
Erase physical block from 2284 to 7985
formatstorage Bad block found: 2588
Physical end block is 4096
Erase Completed in end of flash
Format end
Cmd>task 29
Format BINFS start
Fill RSVD information for block 497 to 530
CE start start block=530, total block=3566
erase_page - error bad status: 0xB791E960
ERASE block 1102 FAIL !!!
erase_page - error bad status: 0xB791E960
ERASE block 2091 FAIL !!!
TAG NOT FOUND !!! NOT CLEAR STORAGE !!!
Format BINFS end
Cmd>task 8

Make up:
If you computer's system is WinXP, you can use this tool immediate.
If you System is windows vista or windows 7, you need install drive first.

fieldrabbit21 said:
I have logged this issue with HTC in Netherlands. As expected I was recommended to restore the factory settings. If that does not resolve the issue, I'm allowed to send the hd2 in for repair.
So for now, I have restored the factory settings. I'm running the HD2 plain vanilla, nothing added. I have to wait and see if the reboot occurs again.
Click to expand...
Click to collapse
Let us know. I'm waiting fo your result before I'm doing the dutch upgrade.

It's holding up sofar. This is the second day without rebooting by itself..

OK, it rebooted again by itself. I was not using it in anyway.
So, I will send it back for repair as was approved by HTC.

anyone found a solution?

b2206015 said:
anyone found a solution?
Click to expand...
Click to collapse
What I did :
Downgraded my phone back to 1.42 (original ROM)
Installed HSPL
Preformed a hard reset
Preformed Task 29 This Tutorial
Flashed Artemis ROM
Works like a charm... (well problem when making call due to beta version)
I have not tested it with the original ROM (may do in the future.)

My HD2 was returned to me after repair by HTC. I have it now for more than a week. I think the reboot problem is actually solved! No more reboots.
All I know is that some software is installed. Don't ask me what software, because they didn't disclose that...

yep, thats hd2 same here occasionally.

Related

Weird problem, can any pro help?

Hey everyone,
My hermes (which i replaced due to this and got a new one, same prob. so i guess its not a hardware thing) is dying on me after a day or two of usage.
it works fine after a HR, then somewhere within the following 24-48 hours it starts accumilating bugs (start menu wont open, htc home tabs going weird, programs folder is nowhere to be found and all kinds of weird stuff).
resetting the device (soft) always hangs at the same point - splash screen just after showing the rom version numbers.
i've tried to find bad blocks using mtty and it says my device is mint - no bad blocks whatsoever...
im on hardspl 1.30 i think, sim free and cid unlocked, tried several roms and several radios that have worked for me before (on my older device).
any ideads?
do hard reset then put the apps you like on one at a time. if there is a conflict somewhere it will show up soon after the problem app is installed. might be a couple of apps so it may take awhile to work out what one(s)..... cheers
This sounds like the problem that is cropping up lately after installing a 6.1 ROM. It is fixable by first installing an official (the official Dopod ROM is a popular favorite) ROM and then installing your ROM of choice. Current wisdom is that it has something to do with superstorage. Anyway, flash an official ROM first and see if that fixes it.

Can't flash x7501 - it always restart

Hi,
This is my problem, I have a X7501 running Windows Mobile 6.5 Cooked by MichyPrima. The current Rom I have is this; "Athena_SPL1.2_R1_CE_B21500_MiChY"
The problem with this version is that every time I do a soft reset, all or more of the programs that I installed get deleted and I have to reinstalled them again.
So, I decided to upgrade my pda to this version
"Athena_SPL3.5_R1_CE_B21500_MiChY"
In order to this I just simple need to flash the above file in my x7501 and here is when the problem starts,
I run the "RaphaelCustomRUU" that comes with the rom, I follow all the prompts and when the instalation start (0%) the pda auto-restart, the connection get lost and the installer simple stops.
I tried to install another version "28205_1_04RVGA" but happens exactly the same, I tried to update my Radio, and the same.
It looks like something is making my Pda to restart and doesn't allow the installation to continue. I also follow the steps from 1 to 10 of this file "AP4_How_To_1.8" to try to fix any problems with my device and nothing.
Battery is 100%
antivirus is off
PDA Sync perfectly
PDA works properly except when soft reset
Does any one has any idea why the auto restart is happening???
Thanks in advance
sovius
Hi I also have a similar problem:
I was running SPL3.5 & AP4 on an Athena X7500 previously but making a hash of the new/old roms to install, i flashed AP Touch by PK.
I am now unable to get into windows mobile's Today screen as the customisation process which runs config & AP Touch.tsk keeps resetting the device. Each attempt i flash (i tried multiple ROMs, ranging from AP Touch again, AP3newSPL, and AP4.0 again) results in an error asking me to check my USB connection to the device. I suspect its because i do not have enablerapi anymore inside the device. I am unable to install enablerapi into the device since it keeps resetting! deleting files from the startup folder to try stopping the customisation / reset process also didn't quite work, neither does it allow me to delete the AP Touch.tsk file inside the device.
Can anyone help??
Well, after a lot of research and luck I have finally resolved my problem.
and here is how I did it.
As you know my device every time I try to flash it from the computer, didn't response and simple cut the connection. I tried to flash it from the SD card and nothing, so.
1) look for the rom you want to flash, in my case was "Athena_SPL3.5_R1_CE_B21500_MiChY". Note; you can go from SPL 1.2 to 3.5 but for some reason I couldn't go from 3.5 to 1.2 or earliest.
2) I put my Athena in bootloader mode, by pressing camera + Comm Manager + reset
3) the colored screen appears saying on the white area (serial). why, I'm assuming my device was waiting for a serial connection or something
4) and here is the luck, I connect my USB cable to my device and the word serial changed to USB.
5) I activated the RaphaelCustomRUU.exe with the "Athena_SPL3.5_R1_CE_B21500_MiChY" rom inside and follow the prompts
6) the installation for the first time in more than 6 months finally start and satisfactorily was completed as well.
done
I'm checking if everything is okay, but so far, everything cool,
Hope this is helpful to those who face the same problem.
cheers
Sovius
Hi ,sorry noone saw your post but it would have been obvious what your problem was.
There is a way to downgrade to SPL 1.2 and it is in the stickies.
Just for reference if anyone finds this thread, you should have gone into bootloader to check your SPL and then made sure your ROM matched this.
The mismatch was the problem that caused the endless reboot.
regards lakeman
Thanks for your replay.
but I'd like to mention, that I was not trying to downgrade my SPL, in fact I was trying to Upgrade from 1.2 to 3.5. But that is not the issue.
My problem was that no matter what installer I used, after follow all prompts, the installation process freezed at 0%. Everytime I connected my PDA, everything looks alright until the installation process started and nothing always 0%.
So the solution was to put my PDA in bootload mode and only when the coloured screen appears, only at this point I connect my USB and double click the RaphaelCustomRUU.exe with the desired OS. My PDA instantly recognized the connection and did the installation.
Cheers

[Q] Bad flashing, plz help!

Hi all, i have a tricky one for you. MUCH respect to the one that can help me out with this one.
I belived my HD2 to be faulty and was to return it in for repairs. Having HSPL on the phone presented a problem so i tryed installing from SD card to remove it and restore the phone back to original ..... exept that didnt happen.
See, i didnt save my original rom back in the days when hspl showed up and apperently, you need to extract your original rom if you ever inteend to restore it to full original. So after some tries, with stock 1.48 and stock 1,66 i gave up and did a task 29, installed NRG rom and was back to normal ... OR so i thought.
The problem that started showing was a strange connection error.
"Dialer
cannot connect for an unknown reason. To check your connection settings and change them if needed, tap Settings " some more text of non importense is displayed on there.
Thing is i lose the connection for like 1 second, it then shows this message and the connection is back again ... so i just press "Dismiss" untill it randomly will occure again now and then.
Now i tryed radio 2.10.50.19, 2.10.50.28, 2.12.50.28_2 with no luck.
I tryed to start with 1.48 stock installed from computer, then Task 29 with radio, then the latest NRG rom ... and some older. Nothing changes this thing, and the problem never occured before. I tryed just Task 29 and straight to NRG rom, nothing.
Plz plz if you have an idee, or think you can help, plz do, this is getting on my nerves, what if i never can save it!!!! ... oh my oh my
Best regards
Peder Nakazul Tjärnberg

[Q] Don't install new firmware - it bricks the phone!

Hello,
I downloaded the official rom from the official HTC website.
It is the WWE East Europe version - suited for my device because the SN is confirmed.
The download finished OK from the Europe 2 server.
I flashed by placing the extracted leoimg.nbh on the root of the SD Card.
I confirmed that the flash was successful - it shows the correct version number of Manilla, radio, etc. Additionally, the ROM is still only 448 MB.
However, the phone freezes all the time and/or restarts itself complely randomly - I have observed this 22 times in the past hour. Is anyone experiencing something similar?
I have redone the flash again, but the same issue occurs.
This is happening with no programs installed, no HSPL, etc. Everything is completely clean.
What can I do to stop this?
may i know why you flashed the latest stock rom using your sd card. would it not be easier to flash through your pc using a usb cable?
you might want to check the meaning of "bricking the phone"...........
then remove it from the title of the thread........
As Rurph mentioned, flash it via your pc, still following the instructions from theHTC site
I now tried flashing through PC, same freezing occurs.
To reiterate:
I have an original HTC HD2 bought from the official HTC shop in Czech republic.
I downloaded the latest official ROM for HTC HD2 from the official htc.com/cz website using my original serial number.
The download finished successfully every time (I tried it 5 times from all the different servers), and the SHA-1 hash of the files was identical every time.
I now flashed it using the normal PC method - everything appeared successful.
I also tried extracting the nbh file from the downloaded file - both by running the .exe file, and by extracting it using winrar - both methods gave me the same nbh file with the same SHA-1 hash. Then I moved the leoimg.nbh to the root of SD card and flashed using the SD-Card method. Everything appeared successful.
Both of the above methods give me a system that freezes completely at random. For example when starting the phone, it can just freeze (left it for 8 hours over night, it remained frozed), when moving from 1 tab to another (freezes in the middle of the animation), when opening the start menu, when going into settings, when making phone call, when opening SMS, and most importantly when NOT DOING ANYTHING AT ALL.
What can I do?
Try to flash an older Version.
I don't know if its possible, but maybe that solves your problem.
Did you have SPL 3.03? If no... Install HSPL and use a custom ROM like the one from NRGZ28 (EnergyROM)
If you an't flash the older version via RUU (Rom Update Utility) try to flash it from SD card. You can also perform a "task 29" with MTTY (before you flash)
But be careful, you can brick your phone...
I have always only used official ROMs from HTC, so I never needed HSPL so I never installed it. I also always prefer the official ROMs so I would rather not use a cooked one.
I think flashing an older version would solve the problem, however I would rather like to find out what the cause is...
So far, I managed to get my phone to a useable state by running Android from the SD card - it works flawlessly for all my purposes. The only problem was to start Android through Windows before windows manages to freeze...
Given that android does not freeze, I believe that the freezing problem must be a windows mobile issue.
Any suggestions for tracking down this freezing problem? Could it be a hardware issue?
hard reset. and if no better flash the rom again followed by hard reset.always hard reset straight away as soon as you see a glitch in a freshly flashed rom. don't ask me why, cos i don't know, but it does seem to help when a flash doesn't "take".
oh and you didn't leave the old application data folder on your sd card did you? or try to restore registry settings?
samsamuel said:
hard reset. and if no better flash the rom again followed by hard reset.always hard reset straight away as soon as you see a glitch in a freshly flashed rom. don't ask me why, cos i don't know, but it does seem to help when a flash doesn't "take".
Click to expand...
Click to collapse
I always hard reset before and after a flash. No change - freezing still occurs.
Even when I did multiple hard resets, the freezing persisted.
The SD card is freshly formatted, checked for no filesystem errors.
I did not restore any settings or anything else - the problem occurs on a completely fresh clean flash.
Additionally, the problem occurs even with no SIM card or SD card inserted into the phone.
Overheating?
I concur with rr5678, seems more like overheating than ROM problems, esp. that I've had the same ROM for a week with no problems whatsoever
hence kind request to OP: check overheating threads and please change the thread subject to a more accurate one so it does not spread misinformation and panic
as for the overheating - 1st thing to do is installing BattClock and monitoring correlation between freezes and battery temperature
rr5678 said:
Overheating?
Click to expand...
Click to collapse
The phone is definitely not overheating. It is very cold to touch and it runs Android without a problem.
OK I did some more testing - going back to any previous ROM fixes the freezing. Then installing the newest ROM reintroduces the freezing.
Given that it is definitely not a hardware issue (works on previous ROM, works on Android, no overheating), it looks like a Windows mobile issue.
I am surprised that nobody else is experiencing this. How come I am the only one? What is so special about my phone?
And the new firmware can "brick" the phone - a less skilled user would not be able to do anything with a frozen phone...
Anyone know why I get no ringtones or alarm sounds when using 1.8?
Deliberate?
Edit: Weird, seems first time a check a ringtone or alarm sound list it's empy. I leave then go back, it's populated again. So self-fixing issue.
Edit 2: Yeah.. tabs got mixed up, completely wrong thread, sorry!
Anyone help?
HTC Support is as always useless - their advice was to take out the battery and put it back in...
Additionally, I think this is a similar problem:
http://forum.xda-developers.com/showthread.php?t=818169
b2206015 said:
Anyone help?
HTC Support is as always useless - their advice was to take out the battery and put it back in...
Additionally, I think this is a similar problem:
http://forum.xda-developers.com/showthread.php?t=818169
Click to expand...
Click to collapse
Try another sim card if you can. I know it sounds crazy but...
wardh said:
Try another sim card if you can. I know it sounds crazy but...
Click to expand...
Click to collapse
Thanks for the advice - but given that the phone freezes even with no SIM card inserted, I do not think that it is the case...
I have however tested inserting a different SIM card anyway, and the freezing occured again...
I too faced constant freezing problems with the official ROM but then I used HSPL and flashed a different radio (2.12 in my case) and ever since never faced any freezing problems..worth a try I guess...
epic fail
not being picky, but "bricking" is, as far I know, by definition an irreversible problem? Hanging and freezing and re-booting are not bricking.
That said, sorry to hear about your troubles.
Sounds like going back to your old ROM is the only solution right now.
b2206015 said:
Hello,
I downloaded the official rom from the official HTC website.
It is the WWE East Europe version - suited for my device because the SN is confirmed.
The download finished OK from the Europe 2 server.
I flashed by placing the extracted leoimg.nbh on the root of the SD Card.
I confirmed that the flash was successful - it shows the correct version number of Manilla, radio, etc. Additionally, the ROM is still only 448 MB.
However, the phone freezes all the time and/or restarts itself complely randomly - I have observed this 22 times in the past hour. Is anyone experiencing something similar?
I have redone the flash again, but the same issue occurs.
This is happening with no programs installed, no HSPL, etc. Everything is completely clean.
What can I do to stop this?
Click to expand...
Click to collapse
Psaldorn said:
Anyone know why I get no ringtones or alarm sounds when using 1.8?
Deliberate?
Edit: Weird, seems first time a check a ringtone or alarm sound list it's empy. I leave then go back, it's populated again. So self-fixing issue.
Edit 2: Yeah.. tabs got mixed up, completely wrong thread, sorry!
Click to expand...
Click to collapse
Well, to me it seems your phone just doesn't like custom ROMs.

Random freezes/reboots

Hi folks,
I have got a problem with my S2 on NDTs newest MIUI rom running with the latest siyah kernel (actually problems started around mid december).
The phone freezes very often while having wlan turned on (esp. when I am using the market app). I have to take out the battery to revive the phone.
Second "problem" is that the phone reboots quite often lately (hot reboot, i dont have to enter my pin). it usually happens when i am playing some game or browsing the internet.
These problems have occurred on various roms (miui,ics,stock).
Need help as I need the phone for work (though I haven't had a reboot/freeze while talking or messaging). Anyone?
Maybe the logcat file can help. I saved the logfile moments ago, shortly after the phone had 2-3 reboots while playing Little Empire. I don't know how to "read" it though
Uh, and I asked the shop where i bought my phone about a replacement device. no chance. they want me to send the phone to their repair center which will take at least 7 days (the whole process). can't do that because i need it for work ((
a more experienced user will be along soon no doubt.
I'd do a full wipe and re-flash miui to be honest mate nobody wants to lose their data but if its randomly rebooting a lot then its possibly your only option other than sending it to be serviced.
Hey. I have done countless wipes and i have re-flashed different versions of miui more often than i can remember. I formatted /system and /data (/system was kind of stupid as I had to flash via Odin afterwards -.-). Even if I do not use any backups (I have also tried only adding my google account and installing some apps from the market after a clean install) these problems occur. ARG§$R%"$
dabrain23 said:
Hi folks,
I have got a problem with my S2 on NDTs newest MIUI rom running with the latest siyah kernel (actually problems started around mid december).
The phone freezes very often while having wlan turned on (esp. when I am using the market app). I have to take out the battery to revive the phone.
Second "problem" is that the phone reboots quite often lately (hot reboot, i dont have to enter my pin). it usually happens when i am playing some game or browsing the internet.
These problems have occurred on various roms (miui,ics,stock).
Need help as I need the phone for work (though I haven't had a reboot/freeze while talking or messaging). Anyone?
Maybe the logcat file can help. I saved the logfile moments ago, shortly after the phone had 2-3 reboots while playing Little Empire. I don't know how to "read" it though
Uh, and I asked the shop where i bought my phone about a replacement device. no chance. they want me to send the phone to their repair center which will take at least 7 days (the whole process). can't do that because i need it for work ((
Click to expand...
Click to collapse
i got the same problem! my phone freez on market often . i think it's not related to kernel ! probably something wrong with miui or market app.
Seriously no one?
really need help as i am close to throwing my phone against the wall -.-
have you tried a complete repartitioning of the phone, and then flashing a stock ROM with the new bootloader ?
(EDIT : looks to me like the problem comes from the modem you're using and your service provider, you got a lot of lines like those in your log :
I/TelephonyRegistry( 6376): notifyServiceState: 0 home Telekom.de Telekom.de 26201 UMTS CSS not supported -1 -1RoamInd: -1DefRoamInd: -1EmergOnly: false I/TelephonyRegistry( 6376): notifyDataConnection: state=2 isDataConnectivityPossible=true reason=null interfaceName=pdp0 networkType=3
Basically it tells you some parameter passed to the modem is incompatible with the service you're connected to.
I'd try flashing another modem -through CWM or Odin, don't matter as long as you do a dalvik cache wipe before you reboot the phone).
you mean repartitioning via odin?
somehow i tried flashing the original roms from here http://forum.xda-developers.com/showthread.php?t=1075278
but it didnt work. got any link for me (esp. new bootloader)?
Modem ver is XXLP6, prior to that i have been using BOKJ1 which was said to be specifically for T-Mobile (my carrier). the problem occurred on bokj1 too, just a bit less frequently.
Hm, no one else having these problems?
i guess i got unlucky with my device then ...

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