Hi,
A friend gives me a Qtek S200 G4 WM5 with IPL 2.09.0001 and SPL 2.09.0001
But the USB doesn't work, it's detected as unknown device (checked in 4 windows XP)
With an USB tool i can see that it's HarwareID = USB\UNKNOWN, the same with CompatibleIDs = USB\UNKNOWN
by this the XP doen'st found any drivers avilable (yes I have ActiveSync installed)
I stay in the same situation in 3 colour bootloader mode, when I put the USB cable in the Qtek it marks USB at left bottom but the Windows XP only detect the usb connection as an unknown device.
What can I do?
There is another form to upgrade to WM6 and upgrade the SPL,
some direct SERIAL access to testpoints/pins ??
Anything can give me a clue!!
Thanks.
Just as first,
uninstall the unknows device of your hardware config, connect the phone again, and install the drivers manually, so dont use auto install...
when u have done this, just remove the cable out of the phone, and put it in again after 30 seconds.
if it's ok, it will be ok.
from then on you can flash your phone!
...
if its not working your bootloader is ****ed up, or try another USB port on the pc otherway your cable or port(on phone or PC)) will be not good...
...
other way to do it, just install windows xp pro insteed of home...
install active sync, and put the usb cable in the pc and in the phone, it will help alot...
...
It can be that u have to try another cable if u buy an mp3 player or digital camera, almost all cables are the same as the usb cable of the prophet you can try this cables also to get it working!!
Windows XP Home edition doesnt find this drivers everytime.
Windows XP Pro will have no problems at all...
which driver should be installed manually ? is there any driver for download ?
I have exactly the same problem...
I´m still trying to figure whats wrong, but getting help is difficult sometime...
I am have trouble down loading the drivers for the 2.2 i am new at all this im trying to use the qdl tool but its not working does my streak have to be rooted......... but anyways when i try and install the drive it tells me Windows encountered a problem installing the driver software for you device:
windows found the software for you device but encountered an error while attempting to install it: Qualcomm HS-USB Diagnostics 9002
driver is not intended for this platform
please help how should i get past this and have the driver install correctly
Moving to Streak Q&A
Go to streakdroid.com and select their GUIDES page... they have titorials set up to walks you through the issue you are having. Also, this problem has been addressed several times make sure in the future you do a quick search before starting another threead. It will make your life at XDA a lot simpler
And no, rooting is not required to upgrade to 2.2..
ericmcneill said:
I am have trouble down loading the drivers for the 2.2 i am new at all this im trying to use the qdl tool but its not working does my streak have to be rooted......... but anyways when i try and install the drive it tells me Windows encountered a problem installing the driver software for you device:
windows found the software for you device but encountered an error while attempting to install it: Qualcomm HS-USB Diagnostics 9002
driver is not intended for this platform
please help how should i get past this and have the driver install correctly
Click to expand...
Click to collapse
I just got my Galaxy S2 yesterday, and I'm trying to get the appropriate drivers installed on my PC so that I can go about rooting it.
If I just connect my phone to the USB port, I see a new Portable Device, "GT-I9100", and I can browse that to see my phone's filesystem.
But Kies fails to connect to the phone (It just sits there saying "Connecting..."), and if I look in Device Manager I see, under "Other Devices", a device called "CDC Serial", which doesn't have a driver installed.
I've tried un-installing and re-installing Kies which, according to my web searches should install the driver, but it makes no difference.
I understand this driver is a prerequisite for being able to run Odin and root my phone.
I've searched this forum and Googled my question and have yet to find an answer to my problem.
I'm running Win7 64-bit.
Anyone got any ideas?
Did you install Kies on your pc? I had a similar problem yesterday but solved it after downloading Samsung Kies from www.samsung.com and it worked perfectly.
You need to download Kies manually onto your pc in order for Kies on your phone to detect and connect to your PC.
Yes I installed Kies, which is why I mentioned "I've tried un-installing and re-installing Kies"
That was the solution I'd found by Googling, but it had no effect on the problem.
Are you using 64-bit win7? I'm wondering if that's relevant to my problem.
am using Win Vista...
hmm.. sorry mate.. can't really advise u... cause I am just a noob like you.. Lol.. good luck with that~!
davedontmind said:
I just got my Galaxy S2 yesterday, and I'm trying to get the appropriate drivers installed on my PC so that I can go about rooting it.
If I just connect my phone to the USB port, I see a new Portable Device, "GT-I9100", and I can browse that to see my phone's filesystem.
But Kies fails to connect to the phone (It just sits there saying "Connecting..."), and if I look in Device Manager I see, under "Other Devices", a device called "CDC Serial", which doesn't have a driver installed.
I've tried un-installing and re-installing Kies which, according to my web searches should install the driver, but it makes no difference.
I understand this driver is a prerequisite for being able to run Odin and root my phone.
I've searched this forum and Googled my question and have yet to find an answer to my problem.
I'm running Win7 64-bit.
Anyone got any ideas?
Click to expand...
Click to collapse
I've been facing the exact same problem on my system (Win 7) as well (Thankfully I updated my phone firmware while I was on older version of Kies so Phone is up to date <I'm using the Indian version of the Galaxy S II. PHONE: I9100DDKE4>, however the CDC Serial driver issue started as soon as I updated Kies).
I tried downloading a driver set from the internet for Samsung Galaxy S, - but that didn't work either.
I had earlier updated Kies using the Kies updater itself and thought that might be causing the issue, so, I downloaded the .exe of the new Kies from the Samsung support website and installed it again - unfortunately, this didn't work either and the CDC error remains.
I also tried using different USB ports to connect my phone - again - no luck.
I will try some more troubleshooting once I get home from work and will let you know if anything works out.
In case you are able to figure a way out - please do share the resolution steps.
Tried and failed. Haven't even got Kies on my PC any more. If you are going to root and use custom ROMS then just use Odin. Can't really see any use for Kies.
@davedontmind,
Something simple , but, go into settings/applications/development and make sure usb debugging is UNTICKED. Kies wont connect to the phone if you have it ticked. Also, dont run odin and kies at the same time.
Sent from my GT-P1000 using XDA Premium App
Hmm, I am having Win7 64-bit. I also had the same problem with CDC Serial and Samsung_Android being in the unidentified devices in the device manager. Then I downloaded and installed Kies. After that connected S2 with USB Debugging checked (enabled), the drivers began installing on their own from Windows update. Now I have a 'Samsung Android Phone' as a device and 'Samsung Android ADB Interface' under it.
Hope this helps.
choose reinstall drivers throught kies solved fo me !
I had the same issue, and even choosing to reinstall drivers from within kies didn't work, but if u browse to program files and look for the kies folder there should be a folder called usb drivers with an exe in, run this and all should work fine.
Sent from my GT-I9100 using XDA App
Possible solution CDC Driver and Keis Connecting Spin
I've been fighting with this off and on all today.
I have had no joy with the downloads of the drivers at all (the all seemed to error out on install). I am using Windows 7 (32 and 64 bit).
I found a mention somewhere else about "USB Composite Device" being detected as part of the install chain. Sorry, I can't remember where, but it sent me down a path of thought. They were right, it does get detected.
The KEY thing is that THIS is wrong and it then causes all the other problems I believe.
It should be a "SAMSUNG Mobile USB Composite Device"!
If you change this to correct device (and you might need to make it something else to force it to go to the net and get it) it will then find the others correctly too (although you might have to unplug and plug in a few times).
BTW, CDC becomes a "SAMSUNG Mobile USB Modem" and the MTP becomes "GT-I9100".
And then everything is right with the world (and Keis seems to find my phone!!).
And now finally I can go to bed happy .
Gavin
wardy666 said:
I had the same issue, and even choosing to reinstall drivers from within kies didn't work, but if u browse to program files and look for the kies folder there should be a folder called usb drivers with an exe in, run this and all should work fine.
Sent from my GT-I9100 using XDA App
Click to expand...
Click to collapse
Man..i`ve been trying to solve this retard problem for like the last 10 hours..and ur small tip saved my ass just now.. Thanks alot
You dont need to install Keis to get the drivers (win7). As Gavin stated the device will be listed as a USB composite device (under Universal Serial Bus Controllers) , just right click and update drivers on the composite device and it will then change to SAMSUNG Mobile USB Composite Device. Your phone will then be listed as a SAMSUNG Andoid Phone higher up with a subtree giving an adb interface.
Phone in USB debug Mode
Plug in USB
Windows 7 searched for drivers (none found)
Control panel -> device manager
Universal Serial Bus Controllers -> USB Composite device
Right Click -> Update Driver Software (net connection needed)
Do the above step for each USB Composite device if you do not know which one to update.
psc001 said:
You dont need to install Keis to get the drivers (win7). As Gavin stated the device will be listed as a USB composite device (under Universal Serial Bus Controllers) , just right click and update drivers on the composite device and it will then change to SAMSUNG Mobile USB Composite Device. Your phone will then be listed as a SAMSUNG Andoid Phone higher up with a subtree giving an adb interface.
Phone in USB debug Mode
Plug in USB
Windows 7 searched for drivers (none found)
Control panel -> device manager
Universal Serial Bus Controllers -> USB Composite device
Right Click -> Update Driver Software (net connection needed)
Do the above step for each USB Composite device if you do not know which one to update.
Click to expand...
Click to collapse
Still nothing.
No driver found
cdc serial error.hardware drivers not found error
please install Kies updated version manually as it contains hardware drivers for all samsung models.it worked for me.
mr_bravery said:
I've been fighting with this off and on all today.
I have had no joy with the downloads of the drivers at all (the all seemed to error out on install). I am using Windows 7 (32 and 64 bit).
I found a mention somewhere else about "USB Composite Device" being detected as part of the install chain. Sorry, I can't remember where, but it sent me down a path of thought. They were right, it does get detected.
The KEY thing is that THIS is wrong and it then causes all the other problems I believe.
It should be a "SAMSUNG Mobile USB Composite Device"!
If you change this to correct device (and you might need to make it something else to force it to go to the net and get it) it will then find the others correctly too (although you might have to unplug and plug in a few times).
BTW, CDC becomes a "SAMSUNG Mobile USB Modem" and the MTP becomes "GT-I9100".
And then everything is right with the world (and Keis seems to find my phone!!).
And now finally I can go to bed happy .
Gavin
Click to expand...
Click to collapse
i can confirm that this worked for me - cheers gavin !
i just worked my way through the USB Composite Devices that were listed under device manager, choosing to Update Driver Software then Search Automatically For Updated Driver Software and one of them turned out to be my phone.
psc001 said:
You dont need to install Keis to get the drivers (win7). As Gavin stated the device will be listed as a USB composite device (under Universal Serial Bus Controllers) , just right click and update drivers on the composite device and it will then change to SAMSUNG Mobile USB Composite Device. Your phone will then be listed as a SAMSUNG Andoid Phone higher up with a subtree giving an adb interface.
Phone in USB debug Mode
Plug in USB
Windows 7 searched for drivers (none found)
Control panel -> device manager
Universal Serial Bus Controllers -> USB Composite device
Right Click -> Update Driver Software (net connection needed)
Do the above step for each USB Composite device if you do not know which one to update.
Click to expand...
Click to collapse
This worked like a freaking charm.
psc001 said:
You dont need to install Keis to get the drivers (win7). As Gavin stated the device will be listed as a USB composite device (under Universal Serial Bus Controllers) , just right click and update drivers on the composite device and it will then change to SAMSUNG Mobile USB Composite Device. Your phone will then be listed as a SAMSUNG Andoid Phone higher up with a subtree giving an adb interface.
Phone in USB debug Mode
Plug in USB
Windows 7 searched for drivers (none found)
Control panel -> device manager
Universal Serial Bus Controllers -> USB Composite device
Right Click -> Update Driver Software (net connection needed)
Do the above step for each USB Composite device if you do not know which one to update.
Click to expand...
Click to collapse
I can confirm that this works for XP64 with the only change being that "device manager" is under "System". Thanks for giving the obvious (in hindsight) answer. MS had the drivers we needed!!!
I was actually looking this up for a band-aid fix for the 10.1!!!! Worked like a charm.
mr_bravery said:
I've been fighting with this off and on all today.
I have had no joy with the downloads of the drivers at all (the all seemed to error out on install). I am using Windows 7 (32 and 64 bit).
I found a mention somewhere else about "USB Composite Device" being detected as part of the install chain. Sorry, I can't remember where, but it sent me down a path of thought. They were right, it does get detected.
The KEY thing is that THIS is wrong and it then causes all the other problems I believe.
It should be a "SAMSUNG Mobile USB Composite Device"!
If you change this to correct device (and you might need to make it something else to force it to go to the net and get it) it will then find the others correctly too (although you might have to unplug and plug in a few times).
BTW, CDC becomes a "SAMSUNG Mobile USB Modem" and the MTP becomes "GT-I9100".
And then everything is right with the world (and Keis seems to find my phone!!).
And now finally I can go to bed happy .
Gavin
Click to expand...
Click to collapse
Oh my god!! I have been looking for the a solution for this problem for over a day and finally this suggestion solved the issue!!
Thanks a lot for your help!!!
Thanks psc001. It really solved issue. Here's what i did.
Phone in USB debug Mode
Plug in USB
Windows 7 searched for drivers (none found)
Control Panel -->Device Manager
Universal Serial Bus Controllers -> USB Composite device
Right Click -> Update Driver Software (net connection needed)
PLUS
CDC serial or CDC ......modem something anything with CDC Right Click -> Update Driver Software (net connection needed)
samsung MTP... do the same ,...Right Click -> Update Driver Software (net connection needed)
now disconnect phone and reconnect.
now open Kies.
Thanks
I installed latest version of Kies in my Windows 7 Professional 64bits (UAC disabled, install was "ran as admin")
In the end of the installation process, Windows shows a balloon saying it is installing the driver for the device (note that there is no phone connected to the computer at that moment), but it fails saying that it could not find the driver for the device.
After installation finishes, I can connect the phone, open and use Kies normally, but if I go to Windows device manager, in the "Other devices" branch, it still lists an "Unknown device".
Any idea about how to solve this? I already searched the forum, but could not find anything that worked for me.
Thanks!
PS: I'm using the original USB cable from Samsung.
As long as you are able to connect and work via Kies just leave it. Just check how many people are having problem with Kies, you should consider yourself lucky that you don't have a connection problem
Regards.
Leave your phone plugged in and do a windows update. It should find the missing drivers.
You can find the drivers inside the dir where kies was installed, alternatively a copy is stored on my 4shared, link in my sig.
You can try installing the drivers and see if that helps.
Kies is a huge PITA, you may need to swap USB port and uninstall/reinstal for it to get its act together.
Thanks all who answered.
Unfortunately, Windows Update can't find any driver (already had tried that), and also asking to update the driver and setting it to search in the Kies driver directory has no effect either.