This past few days i'm having issues on data. It randomly drops like 2-4 times a day.
Yes i have tried different modem and rom.
Sent from my SGH-T959 using XDA App
I am. I notice it about twice a day. I've done all the tmo troubleshooting and there is a "trouble ticket" out right now for my phone because of it. I run a speedtest and then take a screenshot of the 0kbps speed, to document the exact times. My plan is to follow all the troubleshooting steps and when nothing works I will request a discount on my bill every month that it occurs.
I have a sneaking suspicion that it is somehow related to throttling. Do you ever get throttled and if yes, do you get data drops more often during throttling?
i'm sure i'm not getting throttled. don't know wth is happening to my phone.
Sent from my SGH-T959 using XDA App
I have my phone set to EDGE so that I don't hit the cap and get throttled, but I have EDGE crap out on me 3-5 times a day, making me have to reboot the phone to get any data back, but my calls and texts work fine even after it craps out.
I don't know if it's a phone problem, but it's damn annoying, and I will get T-Mobile to fix it, or replace my phone.
If you've tried other modems, maybe look into some of the antenna mods. They seem to help some people. Might warrant a new phone if you can prove to Tmobile its defective.
Sent from my Vibrant using XDA App, Bionix-v 1.21
i hope the problem is on tmobile's towers.
I have mine running on att no data issues
Sent from my SGH-T959 using XDA App
Related
Anyone else having problems with their texts being not delivered to their photon? The last 2 days ive gotten tons of texts that were sent day(s) before.....this only happens when I reboot. I cannot figure out why....anyone else having this problem?
unsane said:
Anyone else having problems with their texts being not delivered to their photon? The last 2 days ive gotten tons of texts that were sent day(s) before.....this only happens when I reboot. I cannot figure out why....anyone else having this problem?
Click to expand...
Click to collapse
I've had this problem over the last few days. Not only do I receive the texts days after they were sent, but I've gotten duplicates, each with separate date/time stamps. I'm guessing it has to do with roaming in/out of data coverage, but not sure.
eric
Roaming in and out of coverage would make sense.
It happened to me once. I rebooted and got 27 messages
Sent from my MB855 using XDA Premium App
I've noticed it happening to a lot of my friends the past few days, not just on the photo. Sprint may have been experiencing a hiccup, yesterday was horrible but today seems to have cleared everything up.
Sent from my MB855 using xda premium
I was having the same problem. Could receive but not send. I deleted Gosms and everything was working again.
Sent from my MB855 using xda premium
Sprint network issue is normally the cause. Search your areas listings and i bet there was some outage or something they were working on.
I have seen this behavior across many phones and networks so it would be hard to me to think its down to the phone.
If you continue to see the same issues, see if they can reprovision your phone. I remember phones always acting up on me when id switch around to new phones. id also go ahead and make sure your phone is up to date with everything and then giver her a good ole restart. Honestly, a restart is one of the healthiest things for many electronics. just like takin a shower in the morning, it gives a new good fresh start.
Short Version:
Click to expand...
Click to collapse
-I woke up to no data connection (had data the night before)
-Called Verizon CSR and he said data was disabled to get my attention due to minute overages and it would be reactivated.
-Only could achieve 1xRTT connection.
-Reinstalled/installed multiple roms and kernels to no avail.
-Went back to stock, still only 1xRTT data.
Called Verizon CSRs multiple times only to have them tell me it shows that im fully functional to their system, go to Verizon store.
Long Version:
Click to expand...
Click to collapse
This morning I awoke to find my phone had no signal. I usually have 4g in my place, so I found this a little odd. I waited it out thinking it might be some temporary issue, but at 10am I ruled that out and called Verizon. I spoke with a CSR and he told me the issue was that they had "disabled my data connection to get my attention." This was to inform me that I had gone over my monthly minute allowance, which I was already aware of. So I told the CSR I would upgrade to 900 minutes for the remainder of the billing cycle. Then he said my phone should be fully functional, but turned out it wasn't. I still had no data, only voice. I fiddled around with some settings in "Radio Info", available in settings with the rom I was using. I finally got it to get 1x data somehow. Then I spent my entire free time trying different roms, kernels, etc to wind up where I am now, back to stock. I followed the guide to get unrooted and back to stock and on "2.02.605.11 STOCK RUU EXE." And I still only have 1xRTT. What's next?
*edit* I forgot to mention that no matter what I did; reflashing, reinstalling, it always showed the same kernel under "Software" in settings. That is, 2.6.35.13-gf1931dc.
lmao to get your attention? what a bunch of assclowns. they ever hear of PICKING UP A DAMN TELEPHONE? I swear, there's no real customers service anymore.
other than that man, it's their end most likely. they messed it up. probably nothing you can do.
Sent from my ADR6425LVW using XDA App
I had this happen last Saturday. Went to verizon and was told that they have been upgrading for the last month and that some phones are affected and others are not. Why that would be couldn't be explained to me by the representative. All I had been getting was 1x, 3g every once in awhile during the day, with no 4g at all.
I was running ICS roms and kept having overheating upwards of 125 degrees. I thought I had fried something lol. Finally a day or so ago, 4g magically started working again.
Sent from my ADR6425LVW using Tapatalk 2 Beta-4
I would call them back.
jayoch: 100% on that. I would have been pissed if they were cutting off my data just so that I would take my time to call THEM and ask why my data sucks, just for them to say you went over an your min.
I am geting a refurb RAZR and when I get it I will be puting it to the test.
I'm getting 1x in phoenix right now. Have been for a couple hours.
Sent from my Rezound running Tapatalk beta 4
I went to the Verizon store after work today. The CSR I spoke with on the phone apparently put a lock on my account while they looked into the problem, therefore the retail guy couldn't reactivate my account. So he went with plan B and tried reformatting my phone and that did nothing. So he gave me a SIM card and told me to call Customer Support tomorrow.
I had1x for most of the day today.
Sent from my ADR6425LVW using xda premium
When I get the 1x problem I pull the battery for 30 seconds to reset the hardware. Works every time, wish it happened less.
Sent from my ADR6425LVW using xda premium
Sometimes as I'm making a call and am disconnected due to poor service or hanging up too quickly, my phone will get almost a busy signal. It won't stop until I've rebooted the phone. I'm rooted on viperrom but it happened even when I was 100% stock. Any ideas on what's causing it or a possible fix? Thanks!!
Sent from my EVO using XDA
I got that too before I was rooted
Have you had it again Lou?
Sent from my EVO using XDA
I have had this happen once just this weekend.
Sent from my EVO using XDA
Bumping. would like some light shed on this issue
Not sure this really helps, but I have seen this twice recently. Its quite annoying, though I can't complain otherwise. I thought my of evo was a good device, this thing is awesome and its still stock!
Sent from my EVO using XDA
I can confirm that my wife's phone has been doing this too, and hers is not rooted. I suspect it's a software issue, but the fact that it doesn't stop, when you shut down the phone, makes me wonder if it's deeper. I'm trying to decide what to do, because I was about to cancel the insurance, but not if i need it to replace a defective phone :/
jiber said:
Sometimes as I'm making a call and am disconnected due to poor service or hanging up too quickly, my phone will get almost a busy signal. It won't stop until I've rebooted the phone. I'm rooted on viperrom but it happened even when I was 100% stock. Any ideas on what's causing it or a possible fix? Thanks!!
Sent from my EVO using XDA
Click to expand...
Click to collapse
Are you using S-Off?
Stock rooted, happened to me a couple times, it is quite frustrating
Sent from my htc_jewel using xda app-developers app
This happens to me more than twice a day. Almost all calls placed from my house give me this tone. I'm past my 14 days, so I cannot return it for the sgs3. I honestly do not want to return the phone, but this is just ridiculous. Random 3g dropouts, an annoying tone on 50% of calls, and my phone will become unusually sluggish throughout the day. All of these problems are fixed with a reboot. It happens on stock and vipermod. I'm not sure about aokp or cm9. I cannot place a call with either of them. Anyway, I cannot believe a fix has not been released by htc/sprint. The xda community already has a fix for wallet. Sprint and HTC need to do something. My next purchase will be a nexus phone, after 5 HTC devices.
Wiretap
Poorly implemented federal wiretap. Go about your business as usual.
I got my phone on release date and never once had that happen until tonight. I noticed my signal was jumping in and out of roaming and everytime I tried to make a call, roaming or not, it did the busy signal thing. I called Sprint and they were looking into an issue with the tower I pull from. The same tower has gone down 4 times in the past 8 months, and everytime it goes down it is 3-4 days without service for us, it is getting really annoying.
Definitely not an HTC or evo specific issue. Had this happen to me a few times and the wife's s3 and a viper in the last few days
Turn off the roam guards. I had this same problem when I was on vacation. Once the roam guards are off you will be able to connect and not get that annoying busy signal.
Sent from my EVO using Tapatalk 2
I made a thread on this not knowing this one was existing.... I believe I pinpointed it only happens when and if u place the call your signal bars drop to none at that exact moment it does something within the modem and cause this tone of death I call it....
Nothing fixes it but a reboot.
HTC BETTER REALIZE THEY ARE PISSIN PEOPLE OFF, THEY BETTER FIX THE SIGNAL Issue before people return this thing..other than that love the phone..
I truly believe half of it has to do with slow network and weak towers Sprint is just trying to catch up after all these years
Sent from my EVO using xda app-developers app
I'm getting them also with every Rom I have tried. I'm on the EVO 4g lte. I have asked about this problem a lot and no one seems to answer.
sent from my EVO 4G LTE
nate.spangler said:
Definitely not an HTC or evo specific issue. Had this happen to me a few times and the wife's s3 and a viper in the last few days
Click to expand...
Click to collapse
one_love_420 said:
Turn off the roam guards. I had this same problem when I was on vacation. Once the roam guards are off you will be able to connect and not get that annoying busy signal.
Click to expand...
Click to collapse
My phone is doing this with the roam guard off, and when I have 6/6 or 5/6 bars. Service at my house is very spotty, and 5 out of 7 calls will fail. In areas that I have good service about 50% of calls fail. I never had this problem with my EVO 3d, and my father has never had this issue with his EVO 4g. I'm ready to take this phone back. It's ridiculously annoying, and the only way to fix the issue is to reboot the phone. Also, I'm frequently not receiving calls in areas where I should be getting "good" service. This is obviously an issue with both HTC and Sprint.
On top of this issue, I keep nit getting phone calls. My wife calls me twice everytime she calls and the first one almost never rings. Who knows how many calls I don't receive in a day.
Sent from my EVO using xda premium
durandetto said:
On top of this issue, I keep nit getting phone calls. My wife calls me twice everytime she calls and the first one almost never rings. Who knows how many calls I don't receive in a day.
Click to expand...
Click to collapse
Same here. I've had a few clients tell me they've been trying to get a hold of me, which is a bad thing. Anyway, I contacted Sprint, and the rep told me to take it to a corporate store to swap phones -- something I don't really want to do. She informed me that this issue is not widespread, however, I've been reading about the issue on a few different forums.
Edit: for some strange reason I haven't had this problem in a day or two. Hopefully it stays this way.
Ever since around the 4th my 4g has been acting up like crazy. I live in Hollywood so I don't think it's a verizon issue. Has anyone else been having problems? I'm thinking maybe it was from an app update with a glitch in it? My phone is totally stock but I have around 400 apps (I know, too many, I can't help it...) I've gone through all of the app permissions looking for an app that can change my network connections but no luck so far. I know this is kind of a shot in the dark but if anyone else had this happen and figured it out that would be great. I'm open to suggestions.
Sent from my ADR6425LVW using XDA
The My Verizon App was recently updated (and removed the homescreen widget, so I didn't update mine), so that might have something to do with the problem.
Does 3G work fine?
I have been having this same problem, so is a friend on another device. When we switch to 3g, 4g never returns unless airplane mode is cycled.
My my verizon app is up to date but I still have the data widget. I haven't updated the "location agent" one though. I'm not sure about the 3g working...the 4g symbol just comes and goes so fast I don't think the phone has time to switch onto 3g. It doesn't happen 24/7 but when it does it's like a non stop cycle of on and off (like an app struggling to do something)..
Sent from my ADR6425LVW using XDA
So my daughter just recorded a 10 min video on its a small world. Next time I check my phone I have no 3 or 4 g just bars. I don't think anything of it until I'm elsewhere and my wife has 4g and I don't. I cycle my 4g widgetsoid and get service. Screen off and on and no Vs again. Airplane mode, same problem. Finally I put it in airplane, powered it off and did a battery pull. It's fine now.
I've tried turning the phone off, fully restarting it, pulling the battery, and cycling through airplane mode but I haven't tried pulling the battery off after powering down while in airplane mode though (that was a mouthful). Maybe that's the magic combination... I'll give it a shot and see what happens, thanks. I'll post if it helps out or not.
Sent from my ADR6425LVW using XDA
Had the same issue sporadically. Only app I've added since then is Firefox beta but seriously doubt that is to blame.
Actually had this issue this morning for a bit, then resolved on its own.
I have been having the issue of my 4g randomly dropping, 3g not kicking on (just signal bars), and the 4g coming back when it feels like it.
I did a battery pull, cycling the 4g, airplane mode, etc. and still having the same issue.
This started around Verizon's useless upgrade.
Sent from the resounding Rezound
So far so good since I did a battery pull and let my phone fully boot while in airplane mode... Only time will tell..
Sent from my ADR6425LVW using XDA
I haven't had 4g since I rooted....so I am a little worried...
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
akgstone said:
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
Click to expand...
Click to collapse
try preforming a factory reset in bootloader. It has fixed my 4g issues
Check settings
jwp1223 said:
I haven't had 4g since I rooted....so I am a little worried...
Click to expand...
Click to collapse
My 4G is fine and I'm rooted and running a custom ROM (Ineffabilis 1.4).
Have you checked if 4G is enabled in your settings?
(Search for 4G toggle in the Play Store)
Some people reported that their phone disabled 4G in the settings for no reason.
Everything was fine for a couple days then all of a sudden it started acting up again...I have a feeling it's the new draw something free app...maybe..
Sent from my ADR6425LVW using XDA
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Same issues here (multiple ROMs). 4G has been sporadic or non-responsive and 3G is about as bad. Started a couple weeks ago. I have tried hard resets, ROMs, firmware updates, etc and nothing.
Good to see I'm not the only one.
Any other Verizon devices that can confirm this?
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
oh, right, I knew that (not really ), thanks.
Sent from my ADR6425LVW using XDA
Ok, so I've had the issue that the OP is talking about since I got the phone like 5 days ago. Since I wasn't rooted (and still aren't) I decided to call Verizon about the issue. I've talked to multiple Verizon techs and after they had me do basic steps, like checking wireless networks settings. Nothing they told me I hadn't tried myself already prior to calling them. I even got a replacement BRAND NEW rezound and sim card and am still having the same issue. I have decided to try and figure it out myself and have been running various logcats to try and narrow the issue down. Problem is I don't really know how to read these logs too well. If there was someone who has more knowledge in reading logcat logs id be happy to upload or send them to you if you think you can help. Any help in resolving this issue would be awesome as Verizon seems to be unaware of the issue up until now and I would like to resolve it before I root. I'm going to give them a call tonight and explain some of my findings to see if they can give anymore input or get me to a higher lvl tech.
Sent from my ADR6425LVW using Tapatalk 2
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Click to expand...
Click to collapse
According to my findings, it very well could be. I'm thinking it may have something to do with vznavigator. But don't quote me on that as from what I said before, I don't know how to read logcats too well.
Sent from my ADR6425LVW using Tapatalk 2
Yeah I'm still having issues. There must be something going on with verizon? I haven't dealt with logging yet but I'll look into it and see what happens.
Sent from my ADR6425LVW using XDA
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.
my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.
verizon network, android 4.3, rooted
i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?
any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.
would appreciate any advice
I have never encountered this before. ..sounds like hardware issue.
Sent from my SCH-I545 using XDA Premium 4 mobile app
decaturbob said:
I have never encountered this before. ..sounds like hardware issue.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
if this is the case, do you think my best bet is to talk to asurion?
decaturbob said:
I have never encountered this before. ..sounds like hardware issue.
Sent from my SCH-I545 using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I went thru six replacements before getting a phone with decent radios
Sent from my SCH-I545 using xda app-developers app
I had the same exact thing happen with my galaxy nexus. Thing would just drop data for fun I swear. Definitely hardware related.
Sent from my SCH-I545 using Tapatalk
galaxyzalaxy said:
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.
my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.
verizon network, android 4.3, rooted
i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?
any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.
would appreciate any advice
Click to expand...
Click to collapse
Could Be a hardware issue but I would suggest flashing it and if it still has that problem take it to the verizon store!
thanks for the replies. i'm trying to get another replacement from asurion. godspeed.
Try flashing a new modem and see if it works.
Asurion Warranty Replacement
galaxyzalaxy said:
i'm SO sick of having phone issues. i would give anything to go back to 2G and T9.
my galaxy s4 - brand "new" (refurbished from asurion) - loses its data connection whenever it ****ing feels like it. i don't notice it till i send a text and NOTHING will happen until it fails. to fix it i toggle data, or airplane mode, or lose my **** completely and yell at it. this still takes about a minute to kick in after the toggle, and sometimes the phone needs a reboot before it fixes. when it does respond to the fix, it lasts for ten minutes, fifteen minutes, however long it ****ing feels like it, then starts over again.
verizon network, android 4.3, rooted
i imagine this is an issue with the radio. would a rom have different settings for the radio to keep the connection persistent?
any ideas? the phone is practically right out of the box. all i want is a consistently working device (or at least one that just sends sms and mms consistently without issue), and i have literally never had an android phone that did this.
would appreciate any advice
Click to expand...
Click to collapse
Great news!
All Asurion replacement devices come with a 12-month limited warranty. If you experience a covered warranty failure within that time period, a replacement device may be sent to you at no additional cost. We'd love to see what we can do to help you. Please email us your claim# (if available), your Verizon mobile# and the best contact# for you to [email protected]. We will see what we can do to help!
Thanks!
Asurion Social Media Team @AsurionCares
www.phoneclaim.com