[Q] ESN Swap not working - HTC EVO 3D

My EVO 3D came today. I have not been able to activate the phone using Sprint's online ESN swap. It tells me to call 888-211-4727 but they are closed. I also tried the Hands Free Activation to no avail. Any other way to swap ESNs? I'm upgrading from the EVO 4G.

I had to call on both of mine. Neither the online or activation from the phone worked. I just barely got the second one activated before 11 pm cst.

When you order a phone from sprint.com or through telesales, its already linked to the number you purchased it towards, but its only placed as secondary, kind of like a hold, you'll have to call.

Related

Clear esn for Sprint Touch Pro???

im going to buy a touch pro from a seller and its still on his account...i want to clear the esn so i can switch my acct over to the touch pro...how can i clear the esn???
The only was the esn can be cleared is if he takes it off of his account.
I call complete bull****. If someone is selling their phone obviously they are not using the device and or are using it and plan to remove from their sprint account before shipping and or giving you the phone. If you got this phone legitimately the ESN should not even be a issue.
This guy either found or stole a device.
wrong
i just bought a tp from a local off cl. I met him at sprint store they checked it said esn was clear and the rep asked me if want to swap now i said no ill do it later after customize it. when i called sprint later they said the phone was still attached to some prev owner account and it had to be released from his account first but the rep on phone also did tell me the phone esn was clear to. so i just called guy up and then he called sprint and realesed it. i called back after that and got it swapped to me. i just did this monday
Most of the time, your comment would be true. Human beings work at Sprint and they do make mistakes. I have encountered two cases where Sprint had to admit that the phone had not been recorded in the correct manner. Getting Sprint to realize a data entry error occured is not easy. Once they realised it was a clear case of human error, the ESN was cleared immediately. On one other experience, I received an HTC Touch Pro replacement directly from HTC with all the right paperwork to be certain the phone was legitimate. Another human error occured at the HTC factory with my replacement. The phone was accidentally given an ESN number combination that is not supposed to be possible on a CDMA phone (the number should have been given to a GSM phone). Once Sprint confirmed the circumstances with HTC, I was shipped a new phone directly from the Sprint warehouse, the phone with the wrong ESN was sent back to HTC and became a GSM refirbished phone and everyone was happy. These kinds errors are very rare, but they do occur. Because there is a rare possibility that an ESN is flagged for reasons other than theft, I would encourage some initial courtesy. I would suggest giving the seller a reasonable chance to resolve the problem before slandering people.
ure such an asshole,yes human beings do work at sprint but if u make a mistake then u should go work at walmart,id fire ur ass if u made a mistake like this smart ass

[Help] putting Eris on PagePlus

Hey all,
I need some help getting my Eris on the PagePlus network.
http://www.pagepluscellular.com/
I bought my Eris used and with no contract. Clean ESN as well.
I called my local PagePlus office, but they won't have anyone that can program the Eris for another month or so. I can't wait that long.
Does anyone here know what I need to do to get it setup correctly?
The rep mentioned it has something to do with "opera mini" and not actually flashing the phone. Just setting up the info.
Any help would be GREATLY appreciated!
Even if I have to go through a different office. I just need this setup ASAP!
Also... I am going for the 1,200 Minutes / 1,200 SMS/MMS / 50 MB Data = $29.95 plan. This seems to be their best data plan. Anyone using this service able to use it with the Eris well? I will ONLY download apps and big stuff on my wifi network. I am not a data hog and would only check emails while away from wifi.
Thnx in advance!
~Syn
synaptyc said:
Hey all,
I need some help getting my Eris on the PagePlus network.
http://www.pagepluscellular.com/
I bought my Eris used and with no contract. Clean ESN as well.
I called my local PagePlus office, but they won't have anyone that can program the Eris for another month or so. I can't wait that long.
Does anyone here know what I need to do to get it setup correctly?
The rep mentioned it has something to do with "opera mini" and not actually flashing the phone. Just setting up the info.
Any help would be GREATLY appreciated!
Even if I have to go through a different office. I just need this setup ASAP!
Also... I am going for the 1,200 Minutes / 1,200 SMS/MMS / 50 MB Data = $29.95 plan. This seems to be their best data plan. Anyone using this service able to use it with the Eris well? I will ONLY download apps and big stuff on my wifi network. I am not a data hog and would only check emails while away from wifi.
Thnx in advance!
~Syn
Click to expand...
Click to collapse
Just go on ebay and look for "page plus activation" pay the 1.00 and give the ESN. I have the eris on pp but i cant get mms to work (most likely its me... )
Thnx Joey =) Doing this now =)
WOW! This couldn't have been easier!
I bought an eBay auction for $1.99 because the $1.00 auctions were for new activation with a new number. I ported my number over from Sprint. The auction led me to: www.KittyWireless.com
INCREDIBLE SERVICE!!! She is a one person operation. I know this because she has a LIVE chat thing on her site for answering questions. She handled all the calls and setup between Sprint & PagePlus. All I had to do was supply basic info. Uber easy.
On top of that, she offers a little discount on the normal monthly service! Normal price for the "Talk N Text 1200" is $29.95. My cost was $26.00 ... awesome.
That auction was the BEST $1.99 I ever spent =)
As for the setup of my Eris in the PagePlus network? Simple. From the time I bought the eBay auction and filled out my info on Kitty's website... I was making calls in under 2 hours. All I had to do was wait for her email, put the battery back in the Eris, and dial *22890. Everything works perfectly. Voice, Data, SMS, MMS. No problems at all.
Because of only getting 50MB with the plan, I will use it sparingly. I have access to WiFi 95% of my day. No biggie.
I am really liking this service so far and I HIGHLY recommend www.KittyWireless.com to ANYONE who doesn't want a contract. but DOES want excellent service!!!
(i know... i sound like a commercial... but she is THAT good)
~Syn
synaptyc said:
WOW! This couldn't have been easier!
I bought an eBay auction for $1.99 because the $1.00 auctions were for new activation with a new number. I ported my number over from Sprint. The auction led me to: www.KittyWireless.com
INCREDIBLE SERVICE!!! She is a one person operation. I know this because she has a LIVE chat thing on her site for answering questions. She handled all the calls and setup between Sprint & PagePlus. All I had to do was supply basic info. Uber easy.
On top of that, she offers a little discount on the normal monthly service! Normal price for the "Talk N Text 1200" is $29.95. My cost was $26.00 ... awesome.
That auction was the BEST $1.99 I ever spent =)
As for the setup of my Eris in the PagePlus network? Simple. From the time I bought the eBay auction and filled out my info on Kitty's website... I was making calls in under 2 hours. All I had to do was wait for her email, put the battery back in the Eris, and dial *22890. Everything works perfectly. Voice, Data, SMS, MMS. No problems at all.
Because of only getting 50MB with the plan, I will use it sparingly. I have access to WiFi 95% of my day. No biggie.
I am really liking this service so far and I HIGHLY recommend www.KittyWireless.com to ANYONE who doesn't want a contract. but DOES want excellent service!!!
(i know... i sound like a commercial... but she is THAT good)
~Syn
Click to expand...
Click to collapse
So you got mms without doing anything other than activating? I have been unable to get mms working at all... I really think I need my account reset with page plus then.
Just call Page Plus and tell them to activate data / mms on your phone. Usually it's not automatically activated unless you call in and tell them. Likely they will tell you that it is active, or it can't be activated on your phone, just politely insist that they activate it. The CSR's aren't too bright.
I went to kitty and did an ESN reset. That fixed my mms issue.
Just trying to help next time
just pm and ill activate at no charge
I was wondering i have 2 droid eris phones and im going to be leaving verizon but i know they wont clear my esn, since i will be putting my verizon bill in my bankruptcy will i be able to go to Pages plus and use their service, also ive seen companies that UNLOCK your phone will i be able to do that with my eris droids. Im new to all this stuff and trying to figure it out.
tnat1 said:
I was wondering i have 2 droid eris phones and im going to be leaving verizon but i know they wont clear my esn, since i will be putting my verizon bill in my bankruptcy will i be able to go to Pages plus and use their service
Click to expand...
Click to collapse
If your phones don't have a clean ESN with Verizon, then they won't have a clean ESN with PagePlus. PagePlus is a Verizon MVNO. You would have to flash your devices to another carrier such as Cricket.
I transferred over my 2 droids to Pages plus from verizon, i took 2 old phones i had and activated them in the place of the droids and kept the data plan. the ESN #s came back clean with Pages plus so i transfered them and activated them and bought airtime they now work on Pages plus.
Now could Verizon come back and block those ESN #s in say a month and could i get kicked off of Pages plus?
Since i now have them active with Pages plus can verizon do anything to those phones or are they untouchable?
tnat1 said:
I transferred over my 2 droids to Pages plus from verizon, i took 2 old phones i had and activated them in the place of the droids and kept the data plan. the ESN #s came back clean with Pages plus so i transfered them and activated them and bought airtime they now work on Pages plus.
Now could Verizon come back and block those ESN #s in say a month and could i get kicked off of Pages plus?
Since i now have them active with Pages plus can verizon do anything to those phones or are they untouchable?
Click to expand...
Click to collapse
I don't know if they'll still be able to ban the ESN or not, but if they are able to do this and do it, then you will not be automatically kicked off; you will still be able to use your phone. However, if you ever have to deactivate and reactivate your phone on the network (for an issue or something), you won't be able to get it reactivated.
Rooted?
i have a rooted eris. i called the page plus and they said my esn showed an unknown device. Can i still activate it?
You can activate it. It is unknown because its not officially supported.
Sent from my FroyoEris using XDA App
I put an eris on PP when they first came out, worked great. I looking at buying another soon. Now the down side, Verizon changes the access at will regarding what PP can put on their net. If you already have it paid and making calls on PP, they are still allowing this. and the dealer is right, it is as simple as configuring the device to find PP when you go to log on. I have the 1200/1200 on my HTC Ozone and it works perfect. soooo, stay in touch and if i get this eris tonight I will try to get it configured and let you know the steps.
Parrot Bob
There are several great threads on Howardforums regarding how best to set up an Android phone to stay within the 50mb, for those looking for that info. I'm actually here now researching and looking to buy an Eris to activate like this for a friend. Which Rom are most of you using with pageplus and why?
Sent from my SCH-I500 using XDA App
I don't think any rom really changes anything with page plus. I use celb froyo personally I download launcher pro I like that better than adw which comes with the rom. Just get 3g watchdog and you're good to go!
Sent from my ERIS using XDA App

[Q] Registering View on Sprint without contract

I purchased an HTC View online and received it today. Has anyone had any luck registering one of these on Sprint without signing a contract? I tried at my local Sprint store and didn't have any luck. It's a "good" Sprint store too - one that understands customer service and usually bends over backwards to make their customers happy.
I'm currently a Sprint customer and would like to sign up for their $20/mo plan for times when wifi isn't available.
Apologies if this has already been discussed - I did some searching and couldn't find any useful information.
Thank you.
They still make you sign a two year contract. I couldn't get around it. However, if a newer device comes out on Sprint, you should be able to upgrade immediately, provided you didn't buy through Sprint initially and have to wait for their upgrade.
Yeah they make you sign a contract. They also offer a prepaid option but the monthly rate is 45 with 1.5gb of 3g/4g. They also have daily and weekly plans. Think its like 15 foe day and 30 for week. I forget. I'm running on the monthly right now just to test it out.... works good so far.
Sent from my SPH-D710 using xda premium
Sprint sucks! I went to the store because I saw the news flash on prepaid. Store said they have no prepaid. I called sprint and they said no and transerred me to Boost, they offered it (wrong). Disconnected twice, then I called local boost store, only boost handsets can join.
I gave up and while playing with it last night, I found the prepaid option on the activation screen. I selected the month (daily and weekly were options) for 49.99 and and used my cc on the screen and 4G works pretty good.
I bought my View from ebay without contract. I called Sprint and after some haggling got on the $19.99 plan with no contract. They did however charge me an activation fee of $36 which I called later about and had it waived.
Like it so far and use it when I dont want to burn my Evo 3d's battery when tethering.
Also I have an upgrade available on this new line that I might use for an upgraded phone. That would mean a new contract though on that View line.
I tried to use the "Free Day" romo code but it would not work.
I wonder if a bad esn is to blame
http://reviews.ebay.com/BAD-ESN-Carrier-wont-activate-the-phone-What-2-Do?ugid=10000000007584227
Always better to call rather than go into the store for something that is outside of official policy. We are tracked on everything we do so unless it's an honest mistake the store usually won't do something like that.
Just call care and make a reasoned argument.. Be patient and calm and keep hanging up and calling back later till you get someone who will do it.
Otherwise you should be able to do the month to month option for 50... But I'm sure you can eventually get someone to do the 19.99 1gb plan with no contract. I haven't looked into how to do it as a customer so I will get back to you when I go back to work. Merry Christmas!
Edit: forgot to mention, if you get calls or texts rating the service, rate them as perfect and that they fixed your issue on the first call even if they can't. Not fair to penalize them for something they aren't supposed to do. Unless they are jerks, lol.
Sent from my SPH-D710 using XDA App
huynhc said:
Yeah they make you sign a contract. They also offer a prepaid option but the monthly rate is 45 with 1.5gb of 3g/4g. They also have daily and weekly plans. Think its like 15 foe day and 30 for week. I forget. I'm running on the monthly right now just to test it out.... works good so far.
Sent from my SPH-D710 using xda premium
Click to expand...
Click to collapse
No one in store or in customer service on the phone knows about the pay as you go data plan.
I could only activate mine using the $49.99 option I accidently left remeber my credit card check and got a message about how sprint will automatically renew for me thanks
tried to find a place in Sprint Zone to change it no luck. Tried to create an online account to manage it nope. Looks like I am canceling my credit card in a month
I also bought an Evo View from ebay. Today I went to Sprint and bought an iphone4S. Then I came home and moved my service over to the Evo View. (This won't work online- you have to use Sprint Zone on the tablet). Now I've got my Evo on a two year plan for $20/month and an iPhone I can sell.
*edit- unable to add source link since I'm a new user- search fatwallet for more info*
meconfu5ed said:
I also bought an Evo View from ebay. Today I went to Sprint and bought an iphone4S. Then I came home and moved my service over to the Evo View. (This won't work online- you have to use Sprint Zone on the tablet). Now I've got my Evo on a two year plan for $20/month and an iPhone I can sell.
*edit- unable to add source link since I'm a new user- search fatwallet for more info*
Click to expand...
Click to collapse
This is an awesome idea.
Sent from my SPH-D710 using xda premium
meconfu5ed said:
I also bought an Evo View from ebay. Today I went to Sprint and bought an iphone4S. Then I came home and moved my service over to the Evo View. (This won't work online- you have to use Sprint Zone on the tablet). Now I've got my Evo on a two year plan for $20/month and an iPhone I can sell.
*edit- unable to add source link since I'm a new user- search fatwallet for more info*
Click to expand...
Click to collapse
I did this same exact thing. Worked great! The Sprint rep seemed a little confused at first when she asked me "what kind of a device are you transferring you iPhone 4S' service to?" Once I told her it was an HTC Evo View tablet, she witched it right over to a tablet plan.
I sold the iPhone on ebay for $530 which payed for the phone and the tablet.
Just make sure to tell the rep at the store not to open the iPhone! That way you can sell it sealed.
I'm trying to convince sprint to let me activate this thing without contract. So far I've talked to 3 or 4 different folks and nobody seems to want to budge. There's no way I'm signing a 2 year contract on this thing.. Anyone else had any luck?
Why bother lol. Just tether the flyer by usb cable or wifi hotspot from your smartphone. Works great.
Sent from my Nexus One using XDA App
I have an iphone on at&t so tethering, meh probably not worth the effort.. this is the first android device that really stuck with me and I love it so I'd love to have data on the go.. Now to get rid of the xoom (I hate that thing sooo much)
After haggling with some reps I managed to get the 1gb plan month to month. Took some time but it's active with no contract. I am however going to cancel the service since I hardly use it to justify the fee.
This was back in mid December.
Sent from my Evo 3D
I just activated a Samsung Galaxy Tab with Sprint, and when they said there would be a contract, I told them I wasn't interested. The guy persisted, so I said "thanks anyway, but I'll pass." He then said he'd check with his supervisor, and after a couple minutes came back with the same story. I told him once again I wasn't interested in a 2 year contract and that I'd just forget about it. He said he'd try "one last time" with his supervisor or account services. At that point I knew I was in, and sure enough he came back on with an account services rep who explained that if I wanted to cancel I'd have to call and let them know, to not just abandon the service. No problem. So it is possible, you just have to be persistent and if at first you don't succeed, try again with another rep on another day.

[SOLVED]Activation Issues?

Is it just me or is anyone else having activation issues?
First, I tried activating it with the DEC numbers on the side of the box. Showed up the right Evo4GLTE but it told me I had to contact customer support.
Contacted chat support. They did the ESN swap for me easily but the phone never activated. After waiting and waiting it didn't activate so I decided to call Sprint and get transferred to Tech because I already went through the initial troubleshooting steps with Chat Online.
Tech support tells me to read the HEX or DEC number from the back of the phone. This ends up being DIFFERENT then whats on the label on the outside of the box. Stupid me. Or was it? She goes on to tell me that MY phone is under some other persons name "Karen". She asks me if I got this phone from someone basically implying that I stole it. I explain to her how we've all been waiting for a long time for this phone and this phone is BRAND NEW not even out in stores yet.
So whats the deal? I'm currently on hold with them but to be honest I think HTC or someone ****ed up in the labeling process and now everyone is trying to activate EVERYONE ELSE'S phone. WTF?!
More on this as the story unfolds.....
Update #1: Supervisor in the activation department says that someone screwed up and put the phone in the wrong box and since it's "keyed" into my account... simply switching the esn to my account wouldn't work. He goes on to say that they would have to get me a NEW DEVICE.
No way in hell am I going to let this happen.
Update #2: Had to get transferred to escalations. Janice from escalations told me she had fixed the issue and I should be able to activate it now through the website. Activated it on the website and now I have a functional EVO4GLTE!!
TLDR: Make sure you activate it with the the numbers found on the inside of the phone. Do not use the numbers from the label because they might be different!
when i talked to the guys at my best buy they told me that sprint was having problems activating the lte's today... But i havent picked mine up yet so i dont know..
I had to call them to activate mine as well. Everything worked fine after 10 minutes of the agent doing something while I waited. Sorry to hear about your issue regarding an already activated account though, that sounds quite annoying.
Papichulo06 said:
Is it just me or is anyone else having activation issues?
First, I tried activating it with the DEC numbers on the side of the box. Showed up the right Evo4GLTE but it told me I had to contact customer support.
Contacted chat support. They did the ESN swap for me easily but the phone never activated. After waiting and waiting it didn't activate so I decided to call Sprint and get transferred to Tech because I already went through the initial troubleshooting steps with Chat Online.
Tech support tells me to read the HEX or DEC number from the back of the phone. This ends up being DIFFERENT then whats on the label on the outside of the box. Stupid me. Or was it? She goes on to tell me that MY phone is under some other persons name "Karen". She asks me if I got this phone from someone basically implying that I stole it. I explain to her how we've all been waiting for a long time for this phone and this phone is BRAND NEW not even out in stores yet.
So whats the deal? I'm currently on hold with them but to be honest I think HTC or someone ****ed up in the labeling process and now everyone is trying to activate EVERYONE ELSE'S phone. WTF?!
More on this as the story unfolds.....
Click to expand...
Click to collapse
Did the phone start an activation process when you booted it AFTER you entered the DEC number on the web.
If it did not try doing an Update Profile.
I have not tried mine yet. But I just swapped phones around last night and sometimes you need to kick it.
Oh try pulling the battery, just kidding
I wonder if Karen works in Customs.
mswlogo said:
Did it start an activation process on the phone when you booted it AFTER you entered the DEC number on web.
If it did not try doing an Update Profile.
I have not tried mine yet. But I just swapped phones around last night and sometimes you need to kick it.
Click to expand...
Click to collapse
Yes. I probably should make that more clear on my original post. Activation screen popped up but it never activated because I entered in the RIGHT number that was on the label but the phone had a different set of serial numbers.
Papichulo06 said:
She goes on to tell me that MY phone is under some other persons name "Karen". She asks me if I got this phone from someone basically implying that I stole it.
Click to expand...
Click to collapse
mswlogo said:
I wonder if Karen works in Customs.
Click to expand...
Click to collapse
Apple strikes again?
Tried the activation menu when it popped up on the phone. I got all the way to the end when it asks to pick which number on the account to activate it to and then failed.
Called in and they were having a little trouble saying something about the phone being applied to a different number on my account. She started to say something about checking that number and then said "oh its the same number".
I'm wondering if it has something to do with LTE or if the device is registered in their system a little different. She couldn't even tell what device it was untill I told her. Then she started asking questions about it. She said there were only a few demos floating around and most reps had never seen one.
Everything's working great so far.
Mine is telling me I need a plan change. Coming from a 0G so I shouldn't?
ottodawg said:
Mine is telling me I need a plan change. Coming from a 0G so I shouldn't?
Click to expand...
Click to collapse
I'm on the same plan I had with my original evo 4g. I think its the everything data 1500.
bikemechanic0128 said:
I'm on the same plan I had with my original evo 4g. I think its the everything data 1500.
Click to expand...
Click to collapse
I ended up having to call in, no plan change needed though.
Yep, no plan change required.
Sent from my EVO using XDA
ottodawg said:
Mine is telling me I need a plan change. Coming from a 0G so I shouldn't?
Click to expand...
Click to collapse
I had the same thing and was able to activate via chat.
I tried to activate online, and it also told me I needed a new plan (coming from the OG EVO.) I had the Everything 450 plan. It gave me a few selections, including the same plan, so I chose it. Then it said I need to call Sprint.
I spent the next 45 minutes on the phone, while the CSR tried to figure out why it was telling her I needed a new plan, and it wouldn't let her transfer the service. Finally, after she said they had 3 people working on it, they figured out that Google Voice was the problem.
She said they'd have to "expire" my Google Voice account, and they weren't sure if I could keep the same GV number when I installed it on the new phone. I told them to go ahead, and it worked. I just installed GV, and it seems to be working fine, with my original number.
She said they'd look into why Google Voice was causing a problem.
Not just you
I also had my evo LTE switched with another persons, it just so happened that that other person was my sister who was sitting next to me getting her phone activated. When she was on the phone with the call center to activate it I noticed all of a sudden "my phone" was activated with her number.
zackhow said:
I also had my evo LTE switched with another persons, it just so happened that that other person was my sister who was sitting next to me getting her phone activated. When she was on the phone with the call center to activate it I noticed all of a sudden "my phone" was activated with her number.
Click to expand...
Click to collapse
Were your labels on the outside if the box mixed up too?
Sent from my EVO using XDA
I had the same thing happen to me. I guess when they were verifying the patent they didn't make sure they put the devices back in the correct box. Spent 4 hours with sprint, and 5 different people before they figured out what was going on.
They never told me that they couldn't swap the devices, it was pretty easy once they figured out what had happened. Now it is fully functional
if you were paying attention, and they made you enter a code to edit your MSN, the code they gave you was your MSL. i had a lady tell me three times she couldn't give me my MSL, then followed it with 'now, enter your MSL, it's blah blah blah.' when i asked if the number she just gave me was in fact my MSL, she said 'hold on, you need to speak with my supervisor', then hung up.
that number will make everything easier. i've never had an issue getting it on my other phones, but apparently something has changed . she was adamant about not giving it to me, until she had to.
I thought you had to wait x amount of days before they can just give it to you
Sent from my PG86100 using xda premium

Where to buy Verizon 4G simcard online?

Hi I just got HTC DNA, I added a line to my family account and I have the old HTC Incredible 2 with unlimited data plan. and I wanna switch it to that account . I tried to do it online but it won't let me. Then I called costumer support . They said that the Sim card in my new HTC DNA is pre registered with a number and can't be switch to your old one. And i need to purchase a new 4G simcard that is un-activated. Is there anyway. that we can by pass this? But when I did it to my other 3G phones it was ok I switched both HTC Incredible 2 and iPhone 4s before without a problem and both have sim card on it. Help?
Just head to Verizon and they can do it. Does not cost money..
Memnoch73 said:
Just head to Verizon and they can do it. Does not cost money..
Click to expand...
Click to collapse
Definitely this. Do not pay for a SIM card.
Sent from my HTC Droid DNA
When I priced the update online from my thunderbolt to the DNA the sim was priced at $30.
amazon
You can find at Verizon Amazon.
Customer care are idiots. I fix their mistakes every day. Any corporate Verizon store will give you a sim card and move the phone to the other line for free. If you can't make it into a corporate store do an esn change on the new line (use a basic phone or 13800000400) and it will free up the device/sim to be activated on your line. Theoretically, if you deactivate the sim on the new line it should be able to be used on your line the next day. VZW recently enabled reusing sim cards which makes it a lot easier moving phones, however, it doesn't reset the sim until the next day. For the most part this works, however, occasionally it will fail and you will need a new sim. Verizon 3G phones register on the network with an ESN and the sim is only used for global which is why you could do it before.
Ferradinho said:
Customer care are idiots. I fix their mistakes every day. Any corporate Verizon store will give you a sim card and move the phone to the other line for free. If you can't make it into a corporate store do an esn change on the new line (use a basic phone or 13800000400) and it will free up the device/sim to be activated on your line. Theoretically, if you deactivate the sim on the new line it should be able to be used on your line the next day. VZW recently enabled reusing sim cards which makes it a lot easier moving phones, however, it doesn't reset the sim until the next day. For the most part this works, however, occasionally it will fail and you will need a new sim. Verizon 3G phones register on the network with an ESN and the sim is only used for global which is why you could do it before.
Click to expand...
Click to collapse
Could you elaborate on this? I am getting the DNA for its discounted price but keeping unlimited on my line. When I receive the phone I plan on activating it on the feature phone line I used to upgrade first and then moving it to my line,but since I'm coming from a thunderbolt I'll have to cut the sim/get a new one and it would be a lot easier to just use the sim that came with the phone (which is registered with the feature phone) and reset it for my number. Do I just dial 13800000400 to do this?
Sent from my Xoom using Tapatalk 2

Categories

Resources