factory reset? - HTC EVO 3D

quick question....I have the original evo, wife has the epic. I am upgrading to evo 3d and wife is getting my old evo.
Sprint customer service says i need to do a factory reset on my evo to switch her line to my old evo...is that going to screw up the rom or root etc?
Should i go the store, or should i unroot and reroot it after transfer?
Thanks!

Andy0682 said:
quick question....I have the original evo, wife has the epic. I am upgrading to evo 3d and wife is getting my old evo.
Sprint customer service says i need to do a factory reset on my evo to switch her line to my old evo...is that going to screw up the rom or root etc?
Should i go the store, or should i unroot and reroot it after transfer?
Thanks!
Click to expand...
Click to collapse
No, a factory reset will not affect root. You'll be fine.

thanks dude

Related

[Q] Manufacturer vs Assurion warranty

My TB is having charging issues, but since I bought it used I cant take it back to verizon, but I do have Asurion insurance on it...
My question is:
With verizon, they wont accept a return if its been rooted, but how about asurion?
I rooted my phone to try an wipe the battery stats, but it didnt work,
Ive gone back to stock, but cant seem to get S-on again... will they still take the phone?
thanx
Danny
inferno1 said:
My TB is having charging issues, but since I bought it used I cant take it back to verizon, but I do have Asurion insurance on it...
My question is:
With verizon, they wont accept a return if its been rooted, but how about asurion?
I rooted my phone to try an wipe the battery stats, but it didnt work,
Ive gone back to stock, but cant seem to get S-on again... will they still take the phone?
thanx
Danny
Click to expand...
Click to collapse
If you follow the proven method to unroot your phone, you will go back to stock and s-on.
Sent from my Synergized Thunderbolt via XDA Premium App
this is the method I followed
http://forum.xda-developers.com/showthread.php?t=1009423
the first file/image loaded fine, got me back to stock android
but the second image wouldnt load, from HBoot it would say "bypassed"
I have since accepted the OTA so im running build 1.70 now...
can I still try loading the second image (via HBoot) and seeing if it takes it this time, or will it only work while running 1.12 (or was it 1.13)
thanx
danny
inferno1 said:
My TB is having charging issues, but since I bought it used I cant take it back to verizon, but I do have Asurion insurance on it...
My question is:
With verizon, they wont accept a return if its been rooted, but how about asurion?
I rooted my phone to try an wipe the battery stats, but it didnt work,
Ive gone back to stock, but cant seem to get S-on again... will they still take the phone?
thanx
Danny
Click to expand...
Click to collapse
Asurion doesn't warranty anything. It's insurance. You're wasting your time, too, because on an insurance claim they don't care if they ever see the phone again. Tell them its currently deep sea diving.
So just tell them its not charging properly, then pay a deductible and they send me a new phone, then send them mine?
(I have an issue with the lying thing, but thanx for the input)
Danny
I doubt they would even ask. I've replaced phones through them 3 times. I would avoid sending them the phone though. Just tell them you aren't able to send it back and leave it at that.
loonatik78 said:
Asurion doesn't warranty anything. It's insurance. You're wasting your time, too, because on an insurance claim they don't care if they ever see the phone again. Tell them its currently deep sea diving.
Click to expand...
Click to collapse
LLS @the above statement.
~A smart man can play dumb, but a dumb man cant play smart.~

Please help! Trying to unroot EVO with hboot 1.5

Hey everyone. I rooted my friends phone using the HTC unlock method two months ago and put a custom ROM on his phone. His phone is freezing up and his bottom navigation buttons don't work. I tried using a stock rooted ROM and he's still having the issue. How do I unroot his phone and put it back to stock so he can take it to Sprint for a replacement. Please help me ASAP I'll really appreciate it
Sent from my PG86100 using xda premium
Have you searched the other threads? There's a few that explain this already. Here you go http://lmgtfy.com/?q=unroot+hboot+1.50
Sent from my PG86100 using XDA App
Look under general thread sticky with links to unroot.
when i go to stock, the bootloader will say relocked...will sprint replace the phone because none of the 4 bottom buttons work
alexnaoumi said:
when i go to stock, the bootloader will say relocked...will sprint replace the phone because none of the 4 bottom buttons work
Click to expand...
Click to collapse
They should. That is normal for it to say that if you rooted with HTC method. Let me know how it goes.
They should definately fix the phone if its harware is not operating properly as long as you have a protection plan. If they have to replace it, they may try and charge a deductable.
I'm pretty sure Sprint doesn't care if you have rooted your phone if you have the TEP. You will have to pay a deductable if they deem it 'bricked,' though. I've had damaged phones with root worked on before, and I've had Sprint staff tell me that it doesn't matter anymore.
I haven't seen it in any official document, but the employees I have spoken with told me in person.
You might as well just go down to a Sprint store near you and ask them if it matters, it could save you some trouble.
I Slap Fat Kids said:
They should definately fix the phone if its harware is not operating properly as long as you have a protection plan. If they have to replace it, they may try and charge a deductable.
I'm pretty sure Sprint doesn't care if you have rooted your phone if you have the TEP. You will have to pay a deductable if they deem it 'bricked,' though. I've had damaged phones with root worked on before, and I've had Sprint staff tell me that it doesn't matter anymore.
I haven't seen it in any official document, but the employees I have spoken with told me in person.
You might as well just go down to a Sprint store near you and ask them if it matters, it could save you some trouble.
Click to expand...
Click to collapse
I have talked with the techs at the sprint store there all rooted some of the non tecs could be a ass but I doubt it there cool with root . They will even show you there phone with the ROM there using sometimes.
Also just make sure you don't have that hacked WiFi app on ur phone tho lol.
Sprint changed their policies on rooted phones awhile ago. If the in store person gives you grief then move to another one that's not as dumb.
Thanks everyone, I tried unrooting and it nothing would work, I flashed a stock rooted ROM and deleted the super user app. My friend is getting a replacement Monday
Sent from my PG86100 using xda premium

[Q] Activating with MeanBean rom

Bought a phone with MeanBean 3.06 already installed. Will Sprint be able to activate it with this rom running or will I have to take it back to stock, activate it, then re-install MeanBean?
Yes, they can activate it with no problem. Call them on the phone or take it to a Sprint store.
destroyer1362 said:
Bought a phone with MeanBean 3.06 already installed. Will Sprint be able to activate it with this rom running or will I have to take it back to stock, activate it, then re-install MeanBean?
Click to expand...
Click to collapse
Call i wouldnt bring it in with meanbean on it.. Everyone says sprint dont care but some but i kno some do cause i brought mine in before and it was rooted and they was all bent outa shape about it.. Save your self the BS and call :good:
Awesome thanks guys.
I agree, I'll call sprint, what they don't know wont hurt them lol

[Q] Verizon store visit, advice needed. Unroot phone?

Hey all, just want some friendly advice.
My wireless charging stopped working (please don't make fun of me for this) and I considering going into Verizon to talk to a rep.
My phone is out of warranty, and rooted running cm11. I figure because I'm out of warranty, I probably won't get a new phone/refurb phone. But I'm considering trying, just might luck out, ya know?
My question is this, since I don't go to Verizon stores. Do they care about rooting/roms? I've read mixed reports, and don't want to go to the hassle of going back to stock, especially if I'm already SOL. And I have no idea how to get back to stock at this point. I've been running custom roms since I got the phone.
Thanks for the feedback!
jhmn7 said:
Hey all, just want some friendly advice.
My wireless charging stopped working (please don't make fun of me for this) and I considering going into Verizon to talk to a rep.
My phone is out of warranty, and rooted running cm11. I figure because I'm out of warranty, I probably won't get a new phone/refurb phone. But I'm considering trying, just might luck out, ya know?
My question is this, since I don't go to Verizon stores. Do they care about rooting/roms? I've read mixed reports, and don't want to go to the hassle of going back to stock, especially if I'm already SOL. And I have no idea how to get back to stock at this point. I've been running custom roms since I got the phone.
Thanks for the feedback!
Click to expand...
Click to collapse
I would recommend making a backup
>flash a stock Rom that has reports of wireless charging working>check it if it still doesn't work. If it works I'd go thru trouble shooting in your Rom thread, If not I'd assume it's your hardware.(I'd make sure it's not your charger as well) And in that case return it to stock and return it to Verizon.
Sent from my HTC6435LVW using XDA Free mobile app
Thanks for the feedback. I've tried both venom and cm11, so I guess I'll flash back to stock and make a trip to the store. Thanks again.
IMO Verizon associates are clueless. They can barely operate tablet they use to check you in the store. My speakerphone had blew out so I took my Rooted, unlocked, custom ROM phone in so they could see it. They didn't say anything. Worst case scenario they say your phone looks different... Just say its a icon pack theme you got off the play store. I've even taken my ladies phone to get looked at....they didn't notice anything. Hope you get your problem resolved!:thumbup:
HTC DNA
LG Optimus G
I would not walk into a VZW store with a rooted phone looking for a refurb. Even if the rep is clueless and replaces your phone with a refurb phone, the refurb facility that gets your old phone will know it is rooted and charge your account several hundreds of dollars for the refurb'd phone that you got in the store. Then it is up to you to prove that it wasn't and try to get your old phone back.
Best thing to do is to do a recovery backup on the existing phone, return to stock, get a replacement, root, s-off, and install recovery, and restore the backup.
barcodelinux said:
I would not walk into a VZW store with a rooted phone looking for a refurb. Even if the rep is clueless and replaces your phone with a refurb phone, the refurb facility that gets your old phone will know it is rooted and charge your account several hundreds of dollars for the refurb'd phone that you got in the store. Then it is up to you to prove that it wasn't and try to get your old phone back.
Best thing to do is to do a recovery backup on the existing phone, return to stock, get a replacement, root, s-off, and install recovery, and restore the backup.
Click to expand...
Click to collapse
When a phone is received by the refurb facility, the phone is checked for three things and if its Rooted/Unlocked isn't one of them. They simply check to see if the box that the device was sent in is damaged, if the phone has any physical damage, and if it powers on. I have friends that are/have been phone techs at Verizon and Sprint. All they do anyways is just reflash the phone. This is just my 2 cents and what I know. Now of you send a rooted/unlocked phone that has major damage you will be charged.... Not for root/unlocked reasons.
HTC DNA
LG Optimus G
d08speed3 said:
When a phone is received by the refurb facility, the phone is checked for three things and if its Rooted/Unlocked isn't one of them. They simply check to see if the box that the device was sent in is damaged, if the phone has any physical damage, and if it powers on. I have friends that are/have been phone techs at Verizon and Sprint. All they do anyways is just reflash the phone. This is just my 2 cents and what I know. Now of you send a rooted/unlocked phone that has major damage you will be charged.... Not for root/unlocked reasons.
HTC DNA
LG Optimus G
Click to expand...
Click to collapse
Thanks for the advice. Love your speed3. I used to have a 2007, right when it came out. Awesome car :good:
jhmn7 said:
Thanks for the advice. Love your speed3. I used to have a 2007, right when it came out. Awesome car :good:
Click to expand...
Click to collapse
Haha Thanks man. It's my baby. Fully bolted tuned on e85! Its a beast!
HTC DNA
LG Optimus G

Getting ready to ditch my rooted, flashed Evo 4G LTE ... what do I do?

I've had a rooted Evo 4G LTE for 14 months now ... my first smartphone ... but have decided to move on and upgrade. I still love the phone, but I'm moving on because it's flashed to work on Page Plus (Verizon MVNO) and I can only get 3G, plus I'm only grandfathered in to be able to keep the phone on PP, and if I should ever get kicked off that network, I can't get back in.
I've got an HTC One M8 on the way, that I bought on Swappa. My question ... what do I do to get all vestiges of "me" off the Evo, as far as clearing my data, accounts, etc., before I do something with it?
I've researched the "standard" process for doing this, I was just wondering if since this phone is rooted, I need to do anything special. I basically was just going to toss this out on the Swappa Boneyard or eBay and see what I can get out of it, not going to put any money into unflashing it because I don't see the point given the pittance these phones are going for right now. I just wondered if there's any way to keep root and keep the ROM I'm using on there (Yankee's ROM) when I do the reset, although I fear if anyone unflashes the phone it might mess that up. I'm still sort of a newbie on such things.
I take it you didn't do the rooting of the phone or flashing of the ROM yourself?
Didn't do the root, did flash the ROM after researching it here.
Have decided just to hang onto the thing and use it as a wi-fi media device (have put Hangouts on it to make phone calls) and camera.
prw94 said:
I've had a rooted Evo 4G LTE for 14 months now ... my first smartphone ... but have decided to move on and upgrade. I still love the phone, but I'm moving on because it's flashed to work on Page Plus (Verizon MVNO) and I can only get 3G, plus I'm only grandfathered in to be able to keep the phone on PP, and if I should ever get kicked off that network, I can't get back in.
I've got an HTC One M8 on the way, that I bought on Swappa. My question ... what do I do to get all vestiges of "me" off the Evo, as far as clearing my data, accounts, etc., before I do something with it?
I've researched the "standard" process for doing this, I was just wondering if since this phone is rooted, I need to do anything special. I basically was just going to toss this out on the Swappa Boneyard or eBay and see what I can get out of it, not going to put any money into unflashing it because I don't see the point given the pittance these phones are going for right now. I just wondered if there's any way to keep root and keep the ROM I'm using on there (Yankee's ROM) when I do the reset, although I fear if anyone unflashes the phone it might mess that up. I'm still sort of a newbie on such things.
Click to expand...
Click to collapse
Just remove your Google account and factory reset from phone settings. :good:

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