About 3 days ago my phone stopped making any sounds whatsoever. I was running suprarom, and then flashed viper and have been running it since. I've wiped everything, reflashed both, tried all three of my nandroids back to a week ago and everything else I can think of. Still no sound.
Is it maybe not a software issue but a busted speaker or something? I've not heard of that happening, but if I can't find a way ill have to flash stock and unroot so i can get it replaced. Any ideas?
Sent from my very quiet Evo3d.
May be a hardware issue. Tap the back of the phone were the speaker is while playing music. If it goes in and out then you more than likely have a hardware issue. But that's covered by the warranty.
Locked & Loaded
""Shooter on Deck""
Thanks for that. I didn't think of tapping the speaker. Definitely a hardware problem because it'll go in and out when I tap it. Unrooting and back to see Sprint tomorrow.
Sent from my PG86100 using XDA Premium App
mattinky11 said:
Thanks for that. I didn't think of tapping the speaker. Definitely a hardware problem because it'll go in and out when I tap it. Unrooting and back to see Sprint tomorrow.
Sent from my PG86100 using XDA Premium App
Click to expand...
Click to collapse
Bummer, but at least its covered by the warranty. Good luck man.
Locked & Loaded
""Shooter on Deck""
Went in and they did the usual "let me fix that for you" stuff. After trying to update, rebooting a few times and calling my phone from the store he decided....hey, your speaker doesn't work. Hmm, exactly what I said when I came in here, duh! I thought they'd just replace it, but apparently had to order one that will be in tomorrow I guess. Hate waiting but it'll be worth it since I woke up late again this morning due to the fact that my alarm only vibrates and doesn't have any sound!
mattinky11 said:
Went in and they did the usual "let me fix that for you" stuff. After trying to update, rebooting a few times and calling my phone from the store he decided....hey, your speaker doesn't work. Hmm, exactly what I said when I came in here, duh! I thought they'd just replace it, but apparently had to order one that will be in tomorrow I guess. Hate waiting but it'll be worth it since I woke up late again this morning due to the fact that my alarm only vibrates and doesn't have any sound!
Click to expand...
Click to collapse
I hate that, they think a hard reset is the cure all of manufacturing defects.
mattinky11 said:
Went in and they did the usual "let me fix that for you" stuff. After trying to update, rebooting a few times and calling my phone from the store he decided....hey, your speaker doesn't work. Hmm, exactly what I said when I came in here, duh! I thought they'd just replace it, but apparently had to order one that will be in tomorrow I guess. Hate waiting but it'll be worth it since I woke up late again this morning due to the fact that my alarm only vibrates and doesn't have any sound!
Click to expand...
Click to collapse
Classic dumb as sprint employees. Glad your getting it replaced
Locked & Loaded
"" Shooter on Deck""
Related
God I just need to vent......
My ear phone speaker was blown so I cleared everything, reverted to stock with hboot 1.4 and s-on and took it to the store and asked them to fix the ear piece for me.
While he was entering data he asked if everything else was ok with the phone. I said ya it was pretty sweet, then slipped and told him it sometimes it was kinda buggy and froze some but no worries really.
He looks at me and says oh I'll take a look at it for you. Of course noticing there was an update he told me about it. I told him I'm not one for updates... if it isn't broke don't fix it right?
He looks at me and says "I see, well we will see if this solves your problem and updates to 2.08"
8(
Now I have a phone with a new ear speaker and hboot 1.5
Cheers.
tl;dr sprint tech updated my phone to 2.08 after I told him not too
Take that **** back and say you didn't want the update.
knowledge561 said:
Take that **** back and say you didn't want the update.
Click to expand...
Click to collapse
... and then get terminated by sprint because of their ****ty customer service
like a bau5
are you still S-off? I guess u can flash stock RUU to retain ur old hboot.
You shouldve slapped him
brownhornet said:
You shouldve slapped him
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I laughed. This made my day.
That sounds like a sprint rep, when I bought my 3d the guy was activating it on my account and then said oh there's an update available let me get that for you, even after I specifically told him DO NOT UPDATE THIS PHONE. He just did it anyway like an ass.
Shoot_This said:
God I just need to vent......
My ear phone speaker was blown so I cleared everything, reverted to stock with hboot 1.4 and s-on and took it to the store and asked them to fix the ear piece for me.
Click to expand...
Click to collapse
can you please let me know how to revert back to stock and s-on? I have to take my phone to repair as well but don't knpw how to turn back to stock.
cheers!
brownhornet said:
You shouldve slapped him
Click to expand...
Click to collapse
http://www.youtube.com/watch?v=qPr-xsQvhgw
Never revert to stock for hardware issues. I pay every month for insurance, they will fix the phone. Most say that my phone is awesome & can I root theirs
justj said:
can you please let me know how to revert back to stock and s-on? I have to take my phone to repair as well but don't knpw how to turn back to stock.
cheers!
Click to expand...
Click to collapse
Download the PG86IMG RUU you will find in the development section
put it on sdcard
boot into bootloader
flash update
type 'oem writesecureflag 3' into a terminal to give s-on
just leave it stock unrooted with s-off.
then they can update all they want and you have a way back.
hell just flash the latest hboot so they have nothing to blame it on.
dowmace said:
That sounds like a sprint rep, when I bought my 3d the guy was activating it on my account and then said oh there's an update available let me get that for you, even after I specifically told him DO NOT UPDATE THIS PHONE. He just did it anyway like an ass.
Click to expand...
Click to collapse
That sucks man, for the OP and you. When I got mine the update thing came up and I told the rep to not update it, he said "ok no problem, just know that updates sometimes fix things" but hit cancel right away anyway.
I guess it depends who you get you know? =\ If I was in your shoes though, I would have just asked for a new one right there since you were just buying it.
same thing happened to me. it sucks
boost happy said:
Never revert to stock for hardware issues. I pay every month for insurance, they will fix the phone. Most say that my phone is awesome & can I root theirs
Click to expand...
Click to collapse
This is so absolutely true. It makes me physically cringe when I see people clamoring to unroot their phones because they have to make a visit to Sprint.
They.Just.Don't.Care.
EVERY time I've gone in, I've gone in Rooted, and EVERY time, i've not only gotten exactly the same service I should expect, but usually, end up getting into a conversation with a rep about some new feature that Ive gotten, usually ending up providing dropbox links for apks, advice, etc.
<<bringing it since 2010>>
I am not sure if this will work every time, but when I was in, I left the SD Card in my pocket. When they returned it they mentioned that they were going to update for me but since there wasn't a card in it they couldn't. I have to take out back in. I think it needs to be replaced so hopefully I can get lucky again.
Sent from the Delta Quadrant using XDA Premium App
Yeah, if it's hardware related, what does rooting have to do with that? lol
I have never walked into a Sprint Store in my life with reverted phone software. They take it like it is or I raise hell.
Most, if not all software issues can be resolved by simple trial and error, searching the forums, or a bit of know-how.
Hardware issues are the ONLY reason why one from XDA should ever visit a Sprint Store for phone assistance.
In a case like this, it might be a good idea to temproot and remove the security certs...the phone will download the update, but the actual installation will fail
When I bought my 3d launch day, I told the rep not to even open the box, that I would set it up and if I had problems come back.
With my OG evo I had the speaker replaced twice, both times, fully rooted with cyanogenmod. Told him I tried on stock rom and speaker was still distorted. Both times, replaced with no problem.
As mentioned before, they don't care so long as they have common sense. If it is an obvious hardware issue don't sweat it.
<-- Sprint Lead Tech
Ok I'm a lead tech at an S&R location in TX. I root every phone I get and encourage my customers to do the same (if they seem capable). While Sprint discourages rooting phones, they eliminated the prior rule about not working on rooted devices a while ago. The only thing techs won't be able to assess is software, unless they're like me and love seeing rooted devices. That being said, any and all hardware issues are to be fixed as stated by Sprint Service and Repair policy. Best thing is to just be honest and let the tech know what's going on and why you don't want anything updated. I'll keep working on pushing phone unlocking from the inside, you guys keep making progress in development.
Let me know if you guys need anything.
I'm just trying to see if anyone else can recreate this problem so I'll know if it's all of us or if it's just my phone.
I'm on stock with wifi calling update and no root.
Go to your music player and turn on shuffle and repeat.
Now restart your phone.
Does your shuffle and repeat stay on?
Mine goes off after every restart.
I've never had that problem before on the MT4G.
So I'm wondering if it's a software defect or that's just how the Amaze works.
Let me know if it does the same for you.
Thanks for the feedback.
I'm still having this problem and wondering if anyone else has it too.
Running completely stock.
I had it too, I ROOTED my phone
Felinos11 said:
I had it too, I ROOTED my phone
Click to expand...
Click to collapse
Thanks. Just trying to confirm that it wasn't just me or that my phone had a defect.
Come to think of it...I'm gonna try this on my sister's phone when she comes over.
I don't know why I didn't think of doing that first.
Anyway thanks for checking.
I've checked with 3 devices - 1 quiksense 3.0.0 and 2 stock, they were stay on after restart. So its working with my device.
papcoz said:
I've checked with 3 devices - 1 quiksense 3.0.0 and 2 stock, they were stay on after restart. So its working with my device.
Click to expand...
Click to collapse
Ugh...that's not comforting news.
If I try with my sister's phone and it doesn't do it I'm calling in for an exchange.
Do you think it has anything to do with my SD card?
nguyendqh said:
Ugh...that's not comforting news.
If I try with my sister's phone and it doesn't do it I'm calling in for an exchange.
Do you think it has anything to do with my SD card?
Click to expand...
Click to collapse
I think you should also file a lawsuit against Htc for the stress this might have caused you
Felinos11 said:
I think you should also file a lawsuit against Htc for the stress this might have caused you
Click to expand...
Click to collapse
Well I just had my sister restart her phone and see if her "repeat and shuffle" stayed on.
It did. So I'm just going to call in for an exchange.
Right after I do a factory reset and see if it still does it.
I mean the whole "not keeping settings" also affects my ringtone.
When I restart my phone I always have to set my ringtone again.
Every now and then when I activate the screen to unlock my Rezound I get a blue screen. Sometimes it's a split screen and others it's the whole screen. It flickers back and forth between the unlock screen and the blue screen.
Sometimes after maybe 15 seconds it just goes back to normal. Other times if I turn the screen off, it will turn back on just fine.
Has anyone else had this issue? What was the solution?
Here's a video I made of it happening. Sorry it's sideways I had to use my DInc
http://youtu.be/YHuhUiUGgKg
return it asap. my friends does the same thing but she's a dumbass and won't let me swap it out for her at the store because she's lazy lol
Sent from my ADR6425LVW using XDA App
Had a similar problem with my DInc. Didn't deal with it early, and it came to be a real problem. Take it back ASAP.
I have that problem too once in a while, not that big of a deal yet.
couchmonkey said:
I have that problem too once in a while, not that big of a deal yet.
Click to expand...
Click to collapse
Not that big of a deal lol? Don't even know what to say about that.
Wow, that is messed up.
Sent from my ADR6425LVW using Tapatalk
Have you tried a factory reset? I would guess that is a software bug.
Sent from my Rezound using Tapatalk
Just got my Rezound last week and just experienced this blue screen exactly how you described, any ideas why this happens? I pretty sure i'm going to exchange it for a new one but just wondering what the cause is...
Does anyone know if this is a hardware issue or a software issue? I've had it happen three times now, and I'm wondering if I should call VZW for a replacement before it's too late and I have to settle for a refurb POS.
jayochs said:
return it asap. my friends does the same thing but she's a dumbass and won't let me swap it out for her at the store because she's lazy lol
Sent from my ADR6425LVW using XDA App
Click to expand...
Click to collapse
So wait, if we work at the store, we could just swap our **** out whenever **** happens, instead of waiting 3 days for a refurb?
Damn, makes me hope I get the job even more now, lol
nah lol my store has a 2 week return policy..if it's a defective unit, we swap it out for them, and send the defective one right back to verizon.
My first one did that too occasionally... About 5 times in the second month of owning it... And then one day the screen just never turned back on.
Return it.
I would take that back. As many have said, it could lead to more serious problems down the line. Give the Verizon rep a link to your youtube video.
Sent from my Htc Rezound
Follow me on twitter @lmrtech
I called them this morning and they are sending me a new one out. I hope it doesn't cause an issue that I unlocked it. I'm going to flash back to gb and relock it, but I guess I should have waited.
Sent from my ADR6425LVW using Tapatalk 2
I thought this had something to do with the ROM. i remember i have seen it before... i think it was on my Dinc as soon as sense 3.0 roms came out and eventually it got worked out so i think it is just a bug.
It did it the first time with me on stock gb. But it has happened twice since then on nils business.
Sent from my ADR6425LVW using Tapatalk 2
I just bought one used but looks brand new cosmetically and I've had it less than 24 hours it's happened 4 or 5 times already. So I'm sending it back. As for a cause only thing that comes to mind is maybe it's the result of somebody overclocking the piss outta it and now the GPU is permanently damaged, although some people in other forums claim the same thing has happened to brand new phones as well so who knows...
Merdoc81 said:
I just bought one used but looks brand new cosmetically and I've had it less than 24 hours it's happened 4 or 5 times already. So I'm sending it back. As for a cause only thing that comes to mind is maybe it's the result of somebody overclocking the piss outta it and now the GPU is permanently damaged, although some people in other forums claim the same thing has happened to brand new phones as well so who knows...
Click to expand...
Click to collapse
hmm, never overclocked my rezound and I get it occasionally. There were a couple of stock ics kernels that had this problem pretty severely. I would update it first and see if that resolves it.
nrfitchett4 said:
hmm, never overclocked my rezound and I get it occasionally. There were a couple of stock ics kernels that had this problem pretty severely. I would update it first and see if that resolves it.
Click to expand...
Click to collapse
It's still on GB but I'll try that.. Do you happen to know what the latest stock GB software number is? Mine is on 2.01.605.11 I don't have a sim card at the moment so I can't check if it's fully updated till I get one. Thanks
Merdoc81 said:
I'll try that.. Do you happen to know what the latest stock GB software number? Mine is on 2.01.605.11 I don't have a sim card at the moment so I can't check if it's fully updated till I get one. Thanks
Click to expand...
Click to collapse
dev section should have all the stock roms, I would probably flash the newest GB stock ROM, RUU would be best to make sure it isn't a software problem.
Just wondering if anyone else is having this issue. Today while using my phone in different apps the phone would suddenly stop recognizing touch input and while I wasn't touching it the apps would behave as if someone was touching it all over. I'd try exiting the app, but the capacitive buttons would not function. I hit the power button and when I came back from the lockscreen I was able to exit and everything worked for a while. Then it started happening again. I did a restart and it was still happening. Turned the power completely off, left it for a while, and then turned back on and haven't noticed it again, but haven't been using it much.
I've been on meanrom for a couple days and this just happened today. Anyone else experience something like this? I'm hoping it doesn't happen again and if it does that it isn't a hardware issue. A real downer if I have to flash it again because I just got everything the way I like it, but I'd rather do it again than have to send it for repair.
Could be the kernel, are you using an overclocked kernel?
Yes, I believe meanrom comes with an overclocked kernel. I would get the non-overclocked version if I could, but that doesn't seem to be an option. I'd ask about the issue in the rom thread, but I can't yet.
FrankthaTank said:
Yes, I believe meanrom comes with an overclocked kernel. I would get the non-overclocked version if I could, but that doesn't seem to be an option. I'd ask about the issue in the rom thread, but I can't yet.
Click to expand...
Click to collapse
MR 4.8.1 comes with [email protected] default and 1.5ghz and 1.8ghz as options check the MeanROM-ICS folder for the othe 2 options
Some kernels undervolt as a way to conserve power, they use other tricks like predetermined voltage stepping and may have modified governors as well. Any one of those can cause issues with hardware, then again it could be a simple ground issue with you phone. Have you tried pressing the edges of the screen? It may not be sitting correctly, the og EVO screens would have issues with grounding when the screens for what ever reason would start lifting.
Ah, thanks! I'll give that a try.
Seriously you guys are freakin awesome. And so fast. Thank you! XDA is lucky to have you guys. Glad I joined. :victory:
FrankthaTank said:
Ah, thanks! I'll give that a try.
Seriously you guys are freakin awesome. And so fast. Thank you! XDA is lucky to have you guys. Glad I joined. :victory:
Click to expand...
Click to collapse
Sounds like a digitizer issue to me.
Sent from my EVO using xda premium
That may very well be the case but, digitizer issues can still be attributed to a ground fault, undervolting or voltage stepping. I'm sure op will let us know, I too am leaning towards hardware failure though
Bad news. I tried one of the developer tools that shows a line for pointer location. It appears I have a dead zone. I had tested out this tool before and it was a constant line, but now it always skips over the same spot (a horizontal strip). It came back briefly, but now it seems to be really dead.
I might try a full wipe and flashing another rom, but this does seem to be a hardware issue. Really disappointed since I just got the phone. It never got rattled or dropped or anything. I guess I'll have to go for repair, but anyone know if there's a chance that I can get the repair guy to leave s-off? Also through TEP there shouldn't be a deductible for repair, right?
Thanks again om4 and bigdaddy619 for all the assistance.
A lot of sprint repair centers no longer work on damaged screens. They don't have any legitimate reason not to either. Sucks to have to get it replaced
om4 said:
A lot of sprint repair centers no longer work on damaged screens. They don't have any legitimate reason not to either. Sucks to have to get it replaced
Click to expand...
Click to collapse
Had to get a replacement, but figured out why the Sprint centers don't do screen repairs anymore. According to the repair person at the store I went to, the insurance felt there was some fraud going on with the employees selling screen parts. Apparently there is a big market for smartphone screen parts. So the policy is that phones must be sent in for a refurbished replacement if the problem is with the screen. Since mine was new though, I got a new replacement.
I was told that it was due to the overall cost....what you said makes way more sense. Way to go dbags, making things so much more complicated for regular customers
Hey guys,
Ok so I have had my galaxy note for about 4 or 6 months now and it has been STELLAR!!! no problems or issues what so ever. Although yesterday it started acting up. It would randomly reboot at crazy intervals. It started only once or twice and hour than shot up to once every 2 minutes (Probably because I started paying attention to it). I thought it was the Rom I was running, so I wiped everything and flashed a new one. Same deal. I did notice though that it happened every time I pressed the power button in quick succession. I figured it might still be an issue with the software part of the phone, so I wiped EVERYTHING and returned the phone to stock through odin. Surely that would fix it?
Nope same deal on completely stock, unrooted phone. So im relatively convinced it is the physical power button that is causing the dilemma. I have insurance on the phone, but I would hate to pay the 200 dollar deductible for something as stupid as the power button. So does anyone have any idea's on how to fix this? It is really the physical button or could it be something deeper in the software that I missed? I really do not want to crack into my device (Too much tinkering, not my thing) and I do not want to pay 200 dollars for a simple button problem. So, any Ideas?!
Seems like it's the toggle for the power button is getting stuck and hard reseting the phone. Or possibly a short in the circuit from the button to the battery. If you've only had it for less than a year it is still covered under manufacturers warranty. Take it to the at&T store and tell them what's up. You will have to send it in and be without for a while until they send you a new one or fix it but it shouldn't cost you anything.
I don't know if they'd give you a replacement or temporary phone as I have never used the warranty before but it's worth a shot. Maybe do a little more research before you do that just to make sure it's nothing you did to the phone.
Hope you figure it out, good luck
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
---------- Post added at 11:53 AM ---------- Previous post was at 11:30 AM ----------
Oh and just so you know the reason I say double check to make sure it's not an issue you caused is because you've already technically voided your warranty. But I view hardware issues as a manufacturer mistake. Just the same as if your phones battery overheats and catches fire, you should get a new one regardless of if it was rooted. (As long as it was a stock battery of course) just my opinion though, I don't condone committing fraud, nor am I advising it, just letting you know an option.
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I had a problem like this a while back. What I did was I pulled the battery and played with the button. Pushed it, wiggled it up and down, felt the click, and just messed with it, after that, the problem seemed to have disappeared. Give that a shot first
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Theoriginalgiga said:
I had a problem like this a while back. What I did was I pulled the battery and played with the button. Pushed it, wiggled it up and down, felt the click, and just messed with it, after that, the problem seemed to have disappeared. Give that a shot first
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
My Sac-Town brother!!! I tried it and it didn't work ;-(
I'm wondering if my power button got mis-aligned when I took the casing off to fix the Wi-Fi antenna? I"m gonna check that and will report back later.
mahgninnuc93 said:
My Sac-Town brother!!! I tried it and it didn't work ;-(
I'm wondering if my power button got mis-aligned when I took the casing off to fix the Wi-Fi antenna? I"m gonna check that and will report back later.
Click to expand...
Click to collapse
Let me know how it goes, I'm still debating on opening my phone to fix the GPS issue and cleaning out gunk behind the power button (pockets get dirty) but I'm suffering from an intermittent sim card issue soo yea... not sure if I want to void the hardware warranty if the sim issue becomes more persistent.
Theoriginalgiga said:
Let me know how it goes, I'm still debating on opening my phone to fix the GPS issue and cleaning out gunk behind the power button (pockets get dirty) but I'm suffering from an intermittent sim card issue soo yea... not sure if I want to void the hardware warranty if the sim issue becomes more persistent.
Click to expand...
Click to collapse
I haven't taken it apart yet, but will let you know how it goes. I"m on the phone with Samsung now trying to get a replacement phone shipped out. They are telling me go to AT&T and I got it on Craigslist LOL.
mahgninnuc93 said:
I haven't taken it apart yet, but will let you know how it goes. I"m on the phone with Samsung now trying to get a replacement phone shipped out. They are telling me go to AT&T and I got it on Craigslist LOL.
Click to expand...
Click to collapse
Haha, I'd escalate it up the chain of they don't want to help
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
They were all nice but being hard asses.
I'll call again tomorrow. In did take the front off and clean the power button area so far no issues.
Called the local At&T store. Got one dude who said there shouldn't be a problem exchanging it but the chick said nope. I'm not with At&t and she wigged out. I'll call another day and talk to someone nice lol.
Sent from my HuGe Note while tucking your mom in bed!