I wonder if anyone else has this issue. But after doing the newest root method to get s-off and such it seems that my Google account won't sync. It says its unavailable and will be back shortly. Although it got my contacts
Did you try removing the account and re-adding it?
Did you have Sprint re-authenticate your phone? (Error 16)
I didnt see this...any other details?
Related
Hey all, I have stock,non-rooted,locked, OTA'd rezound.
I've tried everything in the general forums for this problem, so now I'll come here and ask to see if anyone has any other possible solutions.
I've done multiple factory resets today, and tried several different methods of re-adding my google account (which is a google apps for your domain account) so it's not @gmail.com but @mydomain.com
Everything works great, sync, gmail app, gtalk, youtube.. you name it. Great. Even the market place, for downloading 'free' apps.
As soon as I try and download an app I have to pay for I get a little window that pops up that says "Google sign-in You entered the wrong password or your account has changed. Please re-enter your password. Username [email protected]" and then just fails to accept my actual password. (i've tried changing my password a few times too!)
Here's everything I've tried:
1. Clearing the Market App Data and Cache.
2. FactoryReset: try and use the old market app before it gets updated.
3. Youtube account issue: disabled the youtube service on my google app domain, and factory reset- and tried again... no dice.
4. Tried putting on a real @gmail.com domain, and that works just fine. try and switch to @mydomain and it fails again.
I've done a factory-reset before every different style of attempt. I'm guessing something else is going on :-\
When I logon to the market through the web, I can purchase apps and they install without a problem! So it's something to do with the market app.
Anyway, just looking for any other ideas I may have overlooked. You're a pretty thorough community so I think I can trust you all would have something for me to try!
Before my factory-reset, everything worked fine with my google apps domain account.
TL;DR: My google apps domain account I normally use won't let me purchase apps on the marketplace anymore, it says the password has changed but all other google services work just fine!
I remember reading something way back when I first got the phone in late November about people having issues with the Market app. I never had an issue so I didn't pay much attention to it but you should be able to find a thread about it from back then.
Something about using a different apk? Or maybe deleting the app and redownloading it?
Sorry I don't have the actual answer but I thought I could at least point you in the right direction until someone else does.
EDIT: This may not be the same issue but one of the solutions that suggests to clear cache may help you. Can't hurt to try it out.
posted by danutzz: Open app drawer > tap menu button > click remove app > click all > find market and click > click clear cache and clear data...
http://forum.xda-developers.com/showpost.php?p=19485456&postcount=6
Are you using Google Two-Step login verification?
Did you accidentally leave yourself logged in to another computer, like at work, where somebody else might have gained access to your account?
Sent from HTC Rezound using Tapatalk.
Great questions:
No I've turned 2-step verification off.... what if I turn it on, and try and get a different password out of it? I'll give it a go.
Account is definitely not compromised. good to go here.
Break Through Achieved...
My Google Wallet account has been suspended, because when I changed my password I used the google domains administrator panel, and not my google account 'change password'. this made google think the administrator changed the password because the account was compromised.
google wallet has a lengthy but acceptable process for regaining access to your account.
I'll go update all the general forums with this if it works... thanks for all your patience.
Also, google.com/wallet shows a good explination of why all other apps work fine, and not purchases...
Google Wallet Account Reinstatement
Your Google Wallet account is currently suspended. The account was suspended as a precautionary measure to protect your payment information because Google detected that an administrator at your organization initiated a password reset for your email address. However, this suspension only affects your access to Google Wallet, and you should still have access to your other Google Apps services such as Gmail, Calendar, and Sites.
If you would like to reinstate Google Wallet on your Google Apps account, please contact us. You will be required to verify your identity to reinstate your Wallet account.
You may also wish to sign up for a new Google Wallet account using a personal e-mail address, rather than your Google Apps account. Creating a new Wallet account using a personal email address will reduce future suspensions of your Google Wallet account for password changes. If you don't have an alternative email address, you can create a new email address with Gmail for free.
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Click to collapse
I'm having the same problem (using google apps account, admin reset password, no purchasing market apps etc etc)
When I log in to google wallet, I see the message you posted above, with a link to click to contact google. However, this link just redirects endlessly to the same message.
Can you remember how you managed to get in contact with google to have the suspension lifted?
Thanks
Sul
Here's the link to the account reinstatement application form:
https://support.google.com/wallet/bin/request.py?&contact_type=ga_reset
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
MarvinPontiac said:
I had the same issue a few weeks ago. I just emailed Google wallet help support telling them the problem and by the next day I got a reply saying something like "we can now confirm that your Google wallet is now working and able to make purchases" Sure enough they fixed it and haven't had a problem since.
Click to expand...
Click to collapse
Where did you even email them? It's like an endless loop on their help center where you can't get to an actual contact form, just has to match one of their issues. I swear while I like a lot of google services, their support leaves very little to be desired.
After an OTA upgrade to 4.0.4 on my Nexus S i started getting shocking battery drain from Exchange Services regardless of sync settings on my corporat email account.
To try and stop it i disabled Exchange Services but I cant see where to start it again? I have no Exchange Services app listed any more and cant even sync Outlook mail manually.
I've rebooted the phone and removed/readded the account but I just get a "cant connect to server" error.
Any ideas how to re-enable this?
Thanks
Hi,
Did you figure out how to re-enable exchange services? I was having a problem with it as well after the ICS update, only my issue was it was using ridiculous amounts of data, about 1gb a week. So I had to disable it, but now I cannot connect to corp email account as well. My temporary fix was to download touchdown but personally I like the stock corp email client better.
I was thinking maybe doing a factory reset? But I'm not sure if that will even bring exchange services back and Verizon has been absolutely no help.
Thanks
Hi
I just got a new phone (Xperia Z Ultra), but whenever i try to login to my google account, the following happen.
The login works.
Hangouts fail with the following: "Couldnt sign in possible because theres a problem with google account permissions"
Chrome fail with: "Unable to sign in"
Calendar, music widget and information about people doesn't sync.
Google Now fails: "Network error"
Google+ fails: Could not connect to server
Google Play Games just close when opening.
and i keep having a yellow triangle in my notification shade: "Login error for --email--"
I have tried both stock, CM and PA.
I would be really really grateful if someone could come up with a fix!
Thanks
Just remove your Google account and sign in again I hope it helps
Sent from my GT-I9082 using XDA Premium 4 mobile app
i usually have to let google services update after flashing and then re-installing the apps from the store.
Did you get the issue resolved? I'm having the same issues on my toroplus, after updating to official 4.3, have tried reflashing back to 4.2, factory reset... but no joy here.
have also tried removing and re-adding my google account
possible cause and fix
I had a hunch that it was something to do with my account security settings
Go to your Google account on the web, click on Security on the left menu, and look at the "Connected applications and sites" section (click on "review permissions")
I had an epic number of entries in there - so I started revoking access for a lot of duplicates, including about a dozen entries for Android Login Service (the downside of repeatedly rooting & ROMing, i guess).
1 reboot of my phone later, was asked to re-enter my password, and...
problems gone bye-bye! everything is syncing again.
I hope this helps others.
After hours of no sleep Thank you dannydpx
Best thread ever
I've been freaking out about this for days ... thank you for the awesome tip. Removed 9 account instances and I'm back in business!
previously documented - http://www.atmasphere.net/archives/2013/11/11/in-need-of-some-serious-google-account-help
thanks, this worked great. i wasn't getting hangout convos or gmail. all sorted now. at least i know my fiance isn't ignoring me! :laugh:
Had a problem with goggle now on my Galaxy tab. Would crash out on starting. So I uninstalled google now, then reinstalled WITHOUT the latest google now update All worked fine! Applied the latest update, again crashing out.
So uninstalled and re-installed again as above, but without the latest update, all working !
had several duplicated entries from my Galaxy S3, and i have removed them all. Also i removed the one from my Nexus 5 and Nexus 7 2013.
Nothing seems to correct the issue with Google Now. Everything else works just fine..
i fixed all accounts by removing them form the permissions in the security area. the only app that does not want to connect at all is Google hangouts. does anyone have any other idea?
Please?! thanks in advance
yuukimoonstar said:
i fixed all accounts by removing them form the permissions in the security area. the only app that does not want to connect at all is Google hangouts. does anyone have any other idea?
Please?! thanks in advance
Click to expand...
Click to collapse
have same issue hangouts wont work anymore
k1ll3rnl said:
have same issue hangouts wont work anymore
Click to expand...
Click to collapse
uninstall the apk you have. and install this one http://www.androidpolice.com/2013/1...e-newer-version-should-fix-broken-video-chat/
thats how i fixed it. after installing this one i havent had anymore problems
I just removed my N5 from my permissions and then rebooted the phone. Had to log back into my account and my Google Now Search started working again.
i tried all these but with no luck.
can't connect to NOW from my usual account since this morning, while my other accounts work...
Hello everybody,
I am having some problems with hangouts on my Nexus 5 and also on google plus website so not sure what the problem is but I get an error when I am trying to access the app wich say it "couldn't connect to the server" and I tried to factory reset the phone removing and re-adding the account restarting the phone, I also deactivated both hangouts and google play services and tried to reinstall the apps but nothing seems to work.
The phone is not rooted and everything is standard as the Nexus 5 arrived.
Now what I did before this error appeared is that I added gmail to my google account, before I used just an email from another host so not sure if this has something to do with it?
I also created a new google account and hangouts worked with that account but still not with my real google account.
Anybody that have any solutions to my problem?
Last night, I was having trouble with one of my Google accounts in my tablet. I deleted it. It's not the main Google Account. It was the third, actually, one I only need on the tablet for one app. I was not running that one app.
I tried putting the account back in. I've Googled the issue and tried several things short of a Factory Reset.
I've cleared the data and cache for Contact, Contacts Storage and Calendar Storage. No help. I've completely removed Facebook to see if that would help. I've reset Application Preferences.
I still get the error.
Is there any other way I can get this to go away besides a factory reset or updating my Android Operating System?
I have a Sony Xperia Z2 running Android 4.4.2 It is an unlocked Verizon tablet on a T-Mobile SIM or just on Wifi. (I would LOVE to try updating Android but I'm running into issues there as well. I don't want to pay $40 for a Verizon SIM I'll only need for the update.)
Details about update issues
Gabinka said:
(I would LOVE to try updating Android but I'm running into issues there as well. I don't want to pay $40 for a Verizon SIM I'll only need for the update.)
Click to expand...
Click to collapse
Details on the update:
On Wifi I get "Error during DM Session"
On T-Mobile SIM I get "There is no network available"
Verizon support doesn't know why I can't get it over WiFi.
Sony Support says I need to repair the software with Verizon's tool (losing all data) then maybe I can update over the Wifi.
T-Mobile doesn't know why I can get the internet with their SIM (I can) but not the update. Me neither.
I'm thinking that the update would fix the acore issue and just well, be better than Android 4.4.2 so I'd really love to give it a try if someone could help me past one of those errors.
Gabrielle
I think I may have solved the acore issue. I may post a new post abuot the Android Update issue.
I opened Application Manager and went to All apps. I looked through each one. For any app I thought might use contact information, I cleared the data. That meant Hangouts, Gmail, etc. Any app that used contacts. I got the idea when I tried to send an email and got the error litterally after every single letter I typed in an email address.
I tested it with Gmail and no error this time!
I spoke too soon. Something is wrong. I can't open Google Play anymore. I wanted to reinstall Facebook but when I open the Play Store, I get "Error retrieving information [RH-01]"
Please help!
Google Play Store works again now. Not sure what fixed it but it's working now. So I'm back to before I deleted that account. That's good, but now I know I can't get a System Update. So not too happy about that.
And it's back. I redownloaded Facebook and as soon as I logged in, I got the acore error again. So I uninstalled it again. Hoping that did it. I tried writing an email address in Gmail and so far so good. We'll see. No more Facebook on my tablet, I guess.