Otterbox!!! - Motorola Droid X2

Yesterday I looked at my defender holster and noticed that the kickstand clip was cracked on one side making it useless to me now. Sent a email to Otterbox customer service yesterday @ 9 am explaining what happened and asking how should I go about processing a warranty replacement and by 5 pm I had received an order confirmation for a free warranty replacement that was shipped to me with NO questions asked!

urphonesux said:
Yesterday I looked at my defender holster and noticed that the kickstand clip was cracked on one side making it useless to me now. Sent a email to Otterbox customer service yesterday @ 9 am explaining what happened and asking how should I go about processing a warranty replacement and by 5 pm I had received an order confirmation for a free warranty replacement that was shipped to me with NO questions asked!
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Dude are you kidding me? This same thing happened to me! I use my holster for work mostly. Can you give me some info on how I go about contacting them?
EDIT: Nevermind, found. Good to see I'm not the only one with this problem. [email protected]

The built in screen on my defender got scratched not more than a few weeks after owning it, plus I have had problems with getting dust under the screen. Sent an email asking if it was normal for their product and they put in an order for a free replacement. You cannot beat that level of service.

Shipping me a whole new case free. Freakin'A! Lady said they are on back order so it might take an extra week, but whatever.

I love otterbox!!!!
I spilled lighter fluid on my otterbox defender, thankfully my phone was NOT in it at the time cuz the silicone piece got all bent out of shape!!! But I called them and told them exactly what happened... That I had screwed up my case! All I needed was the outer silicone/rubber part and they said they would ship me a new one. A few weeks later, when I got the package from them, It was a replacement holster clip! Not what I needed. I called them up and told them. At all this, when I got the phone, no store was carrying the defender for the X2 only for the X and since it fit, I bought it anyway... So I told them they had sent me the wrong part, and that I needed the silicone for the X even though I have the X2 and they said they would send me the defender for the X2!!!!! So now I have 2 defender cases, one for the DX, one for the DX2, and three belt clip/holsters!!!! 2 of the holsters are the ones from the DX case which are different from the one that comes with the DX2... And oh yeah, the silicone that I spilled the lighter fluid on eventually went back to its original shape!!!
I love Otterbox and their commitment to the customer! It is outstanding!!!

i have the commuter and really like it with one exception. its a bit too slippery

Wow. Okay I have been convinced by this thread alone to go out and get me one of those bad boys as the body glove case I have is peeling back the glove when I haven't even dropped it. Can't wait till friday to get me an otterbox!! Thanks guys!

Wow glad I found this thread. I busted the clip on my Defender case a couple months ago. I was thinking I'd have to buy a whole new one. I contacted support and they are going to send me a new clip for free!
Awesome customer service! Will definitely use them for any cases in the future and recommend them to anyone.

They were on backorder but....... I just went to the mailbox and found my free upgrade to the droid x2 defender case. I don't even have to send the X1 case back to them. Otterbox doesn't suck!!!!!
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Grizz wanted to say hi!

urphonesux said:
They were on backorder but....... I just went to the mailbox and found my free upgrade to the droid x2 defender case. I don't even have to send the X1 case back to them. Otterbox doesn't suck!!!!!
Grizz wanted to say hi!
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Click to collapse
I got a notice that my defender case replacement got shipped today.
Although idk wtf I'm going to do now that I have an extended battery. Cool lookin pup btw.

L2_n19h7m4r3 said:
I got a notice that my defender case replacement got shipped today.
Although idk wtf I'm going to do now that I have an extended battery. Cool lookin pup btw.
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If you have the stock moto extended batt you should be fine. I dont have it but from what I have read it should be fine... You might, might have to not use the cover...

DAG425 said:
If you have the stock moto extended batt you should be fine. I dont have it but from what I have read it should be fine... You might, might have to not use the cover...
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Click to collapse
Went with the seidio extended battery. Oh well backup case for the more extreme times I suppose.

Otter box is awesome. I have the commuter case & would ever use anther case again.

I decided to finally grab me a defender after work today since my body glove case pretty much just fell to pieces on me. I got it from Verizon store but with the discount my job gives me I only had to pay $35 for it which ain't to shabby.
Only bad part is that when I was waiting for the bus I noticed the box they sold me had been opened or tampered with. So I quickly walked back and the guy swapped it no questions asked which was nice not to have to waste time since my bus was nearing.
On my way back to bus stop I saw the bus coming down the street. So naturally I start running to the bus stop. Well don't ya know my phone decided it was gonna FLY out my pocket in the middle of the street. My heart stopped. I hadn't put my defender on yet. I watched in slow motion as it slammed and bounced on the street sending my body glove case scattering across pavement. To male things worse it had been POURING RAIN all day. I froze as I saw my near mint condition(now naked) x2 sliding SCREEN DOWN on wet pavement toward a healthy puddle. Luckily it stopped just short of the puddle of no return.
I quickly scooped it up and ran to get on the bus. Ahh. Nice. My screen protector I decided was a good investment months ago took the brunt of the damage. There is however now scratches and nicks on the edges and corners of my phone itself. Not so bad considering what could have happened. But nonetheless aggravating that it isn't all nice and smooth now.
I have the now wretched useless body glove case that SHOULD have stayed on to prevent those scratches prepared for execution by burning at the stake with a nice little firework display to seal the deal. Body glove you failed me when I needed you most. Otterbox has come into my life at the best possible time to replace your sorry ass.
Yes this is a TRUE story nothing exaggerated
I just can't believe that happened right after I bought the otterbox. The body glove case was ALWAYS a pain to pull out my pocket and got stuck all the time. Just ironic that this was the only point in which it was able to freely leave my pocket. Its like it knew it was being trashed and wanted to get one last dig in on me. Well now I havebthe last laugh with my left over fourth of july goodies HAHAHAHA(evil laugh)

ashclepdia said:
I decided to finally grab me a defender after work today since my body glove case pretty much just fell to pieces on me. I got it from Verizon store but with the discount my job gives me I only had to pay $35 for it which ain't to shabby.
Only bad part is that when I was waiting for the bus I noticed the box they sold me had been opened or tampered with. So I quickly walked back and the guy swapped it no questions asked which was nice not to have to waste time since my bus was nearing.
On my way back to bus stop I saw the bus coming down the street. So naturally I start running to the bus stop. Well don't ya know my phone decided it was gonna FLY out my pocket in the middle of the street. My heart stopped. I hadn't put my defender on yet. I watched in slow motion as it slammed and bounced on the street sending my body glove case scattering across pavement. To male things worse it had been POURING RAIN all day. I froze as I saw my near mint condition(now naked) x2 sliding SCREEN DOWN on wet pavement toward a healthy puddle. Luckily it stopped just short of the puddle of no return.
I quickly scooped it up and ran to get on the bus. Ahh. Nice. My screen protector I decided was a good investment months ago took the brunt of the damage. There is however now scratches and nicks on the edges and corners of my phone itself. Not so bad considering what could have happened. But nonetheless aggravating that it isn't all nice and smooth now.
I have the now wretched useless body glove case that SHOULD have stayed on to prevent those scratches prepared for execution by burning at the stake with a nice little firework display to seal the deal. Body glove you failed me when I needed you most. Otterbox has come into my life at the best possible time to replace your sorry ass.
Yes this is a TRUE story nothing exaggerated
I just can't believe that happened right after I bought the otterbox. The body glove case was ALWAYS a pain to pull out my pocket and got stuck all the time. Just ironic that this was the only point in which it was able to freely leave my pocket. Its like it knew it was being trashed and wanted to get one last dig in on me. Well now I havebthe last laugh with my left over fourth of july goodies HAHAHAHA(evil laugh)
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Wow lol. The only thing I don't like about the otterbox defender case is that it doesn't disburse heat very well. I had mine in this case from day 1, and now that I have a seidio extended battery I cannot use the case. Right below the battery on the X2 gets very hot when using 3G for long periods of time, and I've noticed that I have a very small 'mutation' right there where it has warped upward. Nothing really noticeable unless you are obsessed with the looks of your phone.

That's probably more the radio getting hot. That thing damn near burns me. Which in turn also gets battery very hot and computer sensor reads hot also. Which scared me a few times my cpu sensor was reading around 150. That's a medium steak for gods sake lol. that's fully cooked fish. Lol. That'd freaking HOT!
Hopefully this "soon to arrive" update fixes this or addresses it a bit at least for better efficiency

Curious as to what roms u guys are using?
I've streamed entire movies on my phone running ATRIX, stock and older versions of eclipse and my phone has never gotten hot

urphonesux said:
Curious as to what roms u guys are using?
I've streamed entire movies on my phone running ATRIX, stock and older versions of eclipse and my phone has never gotten hot
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Click to collapse
Been on eclipse since 0.2

urphonesux said:
Curious as to what roms u guys are using?
I've streamed entire movies on my phone running ATRIX, stock and older versions of eclipse and my phone has never gotten hot
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Click to collapse
My phone gets hot when using 3g at my house due to HORRIBLE signal so my radio/phone is fighting hardcore to pull in some type of signal worth using. Im talking signal of-110dbm to about -90 if I am lucky.
Anywhere else it don't get very hot. I've noticed if signal is -85 or better I don't really have heat problems. Just hoping new update comes with a kernel that includes for efficient use of the radio. Im not sure if that's how it works or bot tho lol.

ashclepdia said:
Just hoping new update comes with a kernel that includes for efficient use of the radio. Im not sure if that's how it works or bot tho lol.
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Definitely among other things. Sorry u guys are having those issues. I mainly use wifi at home and anywhere else I go that provides free wifi. But i have never experienced that particular issue.

Related

Case Mate Pop! Evo 3D Kickstand Case

It's $20 on amazon. The forum won't let me post pictures of it or links.
Does anyone have one, how sturdy is the kickstand, kinda looks a little flimsy to me? Also, can it withstand being dropped, saying on the corner of the phone? I know they make similar cases for other phones, and could only find a couple of youtube videos, but the guy didn't have the phone in the case nor try the kickstand out.
Thanks!
EDIT:
I went out and got it. It does cover the speaker, but it doesn't muffle the sound at all, or make it lower. The case is a pita to take off though, but I'm not planning on taking it off and on. I couldn't find a case that was a hybrid and had a kickstand besides this one. It has a raised edge over the front screen, so you dont have to worry placing it front facing on a surface. The cameras are also sunken into the case, so those will not get scratched from setting it down on it's back. The kickstand works in all three positions. So if you want to charge it while watching a movie you can. The kickstand may feel flimsy, but it locks into place and does the job. It has rubber at the end on it to make sure it stays put.
Overall it's a great shock absorbing case with a kickstand. I had a speck candy shell for my iPhone, and it saved my phone numerous times getting out of cars and trucks with my phone on my lap and forgetting about it and it hits the asphalt, and I'm confident this case will do the same.
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http://www.amazon.com/Case-Mate-CM015756-Pop-Case-Pack/dp/B0058D286S/ref=sr_1_23?s=wireless&ie=UTF8&qid=1312170043&sr=1-23
I think it looks pretty sweet!!!
This case from CaseMate blocks the speaker on the back
I got this case for free at the place I got my 3D cause they took days to get me a replacement handset. I've used it once and will never use it again. It is hard to put on and a pain in the ass to take off. It latches on to your battery door like a pit bull and contorts it when trying to take it off. The kickstand seems really frail too.
Teedoe3 said:
This case from CaseMate blocks the speaker on the back
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Click to collapse
This case looks good, but its a no go if it covers the speaker. Any way to cut out a piece around the speaker?
tygger said:
This case looks good, but its a no go if it covers the speaker. Any way to cut out a piece around the speaker?
Click to expand...
Click to collapse
I went out and got it. It does cover the speaker, but it doesn't muffle the sound at all, or make it lower. The case is a pita to take off though, but I'm not planning on taking it off and on. I couldn't find a case that was a hybrid and had a kickstand besides this one. It has a raised edge over the front screen, so you dont have to worry placing it front facing on a surface. The cameras are also sunken into the case, so those will not get scratched from setting it down on it's back. The kickstand works in all three positions. So if you want to charge it while watching a movie you can. The kickstand may feel flimsy, but it locks into place and does the job. It has rubber at the end on it to make sure it stays put.
Overall it's a great shock absorbing case with a kickstand. I had a speck candy shell for my iPhone, and it saved my phone numerous times getting out of cars and trucks with my phone on my lap and forgetting about it and it hits the asphalt, and I'm confident this case will do the same.
Didn't know that you could stand it horizontally on both sides. That's neat. Any pics of the kickstand itself?
tygger said:
Didn't know that you could stand it horizontally on both sides. That's neat. Any pics of the kickstand itself?
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I don't have my camera right now, but here's a picture I found online.
dcfella said:
I got this case for free at the place I got my 3D cause they took days to get me a replacement handset. I've used it once and will never use it again. It is hard to put on and a pain in the ass to take off. It latches on to your battery door like a pit bull and contorts it when trying to take it off. The kickstand seems really frail too.
Click to expand...
Click to collapse
It REALLY was a major pain to take off. Impossible for someone who plans on swapping out batteries a lot. And it also made it extremely difficult to turn the phone on and off via the power switch. I'm sending it back.
I'm going to get this one when I get refunded for the Casemate.
http://www.wirelessground.com/htc-evo-3d-body-glove-vibe-slider-pink.html
ScottSNX said:
It REALLY was a major pain to take off. Impossible for someone who plans on swapping out batteries a lot. And it also made it extremely difficult to turn the phone on and off via the power switch. I'm sending it back.
I'm going to get this one when I get refunded for the Casemate.
http://www.wirelessground.com/htc-evo-3d-body-glove-vibe-slider-pink.html
Click to expand...
Click to collapse
Does this case come in like black or blue?
ahess0815 said:
Does this case come in like black or blue?
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Click to collapse
Not that I'm aware of.
ScottSNX said:
It REALLY was a major pain to take off. Impossible for someone who plans on swapping out batteries a lot. And it also made it extremely difficult to turn the phone on and off via the power switch. I'm sending it back.
I'm going to get this one when I get refunded for the Casemate.
http://www.wirelessground.com/htc-evo-3d-body-glove-vibe-slider-pink.html
Click to expand...
Click to collapse
Yeah, I don't plan on swapping batteries. I rather have something that's going to protect my phone from drops, seeing how I do that a lot when getting out of the car,
i work for sprint so i get to test cases and other stuff out all the time. this case is sweet looking on the phone, although its a little bulky. as stated before on this thread, its a pain in the a** to take off and its a pain to turn on and off via the power switch. the kickstand is very very flimsy as well. too bad cuz this is the sweetest looking case out there with a kickstand.
comes in black also.
I ordered one and it showed up today, I'm definitely a fan. I had one of the cheap snap together cases, and sadly that actually scratched the phone cause it didnt fit tight enough to keep dirt out.. this is so much better. feels so much more solid in my hands, and well protected. swapping batteries.. yeah it makes that a pain. but it's a price I'm willing to pay. And the kickstand seems flimsy but it does the job, I have a hard time believing it'll be a problem cause it's actually so flexible, probably pretty hard to break it.
badluckkyle said:
I went out and got it. It does cover the speaker, but it doesn't muffle the sound at all, or make it lower. The case is a pita to take off though, but I'm not planning on taking it off and on. I couldn't find a case that was a hybrid and had a kickstand besides this one. It has a raised edge over the front screen, so you dont have to worry placing it front facing on a surface. The cameras are also sunken into the case, so those will not get scratched from setting it down on it's back. The kickstand works in all three positions. So if you want to charge it while watching a movie you can. The kickstand may feel flimsy, but it locks into place and does the job. It has rubber at the end on it to make sure it stays put.
Overall it's a great shock absorbing case with a kickstand. I had a speck candy shell for my iPhone, and it saved my phone numerous times getting out of cars and trucks with my phone on my lap and forgetting about it and it hits the asphalt, and I'm confident this case will do the same.
Click to expand...
Click to collapse
Dude how did u get it to stand up with the charging port on top?? Everytime i try the kickstand closes and the phone falls over....
R.I.P. HD2 hello EVO 3D!!
Yes there is. the rubber is very soft on the inside so I got a razor blade and cut the section out rite over the speaker sound is a lot better now.
Sent from my PG86100 using XDA Premium App
You have to open the kickstand up all the way. It almost opens to a 90 degree angle
Sent from my PG86100 using XDA Premium App
jyazzie110 said:
Dude how did u get it to stand up with the charging port on top?? Everytime i try the kickstand closes and the phone falls over....
R.I.P. HD2 hello EVO 3D!!
Click to expand...
Click to collapse
If you open it all the way, it locks, then you're able to stand it on it.
Ive had this case (black) for 2 or 3 weeks. Its very tight on the phone, I like that it fits well and wont fall off. I do usually have to use a butter knife on the bottom (no buttons to ruin) to pry it off. I love it. Ive seen it in Black White and Pink. Got it on ebay for $20. The kick stand is kinda flimsy, but hasnt fallen off yet. Hope this helps.
It is a great case I have had mine for a few weeks the only problem I have with it is it will block a little bit of the 4g signal. I have tested it its not a big issue but is ur signal is week it will kick u off 4g
Sent from my affliction/viper 3vo

Bent my LTEVO today... Can the issue be fixed permanently?

As the title says, I somehow managed to bend my phone today... Sitting in my shirt pocket without moving, pulled it out and it was bent.
Bent it back without issue but it has me wondering... Is there anything we can add to the phone itself to make it more rigid? Maybe do a One X back swap with a cutout for the kickstand (pipe dream probably)? I may even give up the kickstand for a properly supported backplate.
I'm currently using a Cruzerlite TPU case, which I love, and I don't want to get rid of it for something more rigid (and thicker), so I'm curious what other options there are? I'm not opposed to taking the phone apart and looking into some options... Maybe even something like thin metal rods that can be fed through the kickstand with a couple of small holes?
If there's no way to fix the issue permanently, I'm honestly very tempted to look into some other phone choices... I'm cautious with my phone (which is why I put the phone in my shirt pocket instead of my pants pocket in the first place) and it still happened. Next time I might not be so lucky on bending it back, and I'm not ready to fork out the $100 for insurance to replace a phone with (what I consider to be) a defect.
Am I crazy for expecting my phone to stay in one piece like every other phone I've owned, or is this the way phones are moving towards (giving up build quality for thinness sake)?
Sent from my EVO 4G LTE using Tapatalk 2.
JaredC01 said:
As the title says, I somehow managed to bend my phone today... Sitting in my shirt pocket without moving, pulled it out and it was bent.
Bent it back without issue but it has me wondering... Is there anything we can add to the phone itself to make it more rigid? Maybe do a One X back swap with a cutout for the kickstand (pipe dream probably)? I may even give up the kickstand for a properly supported backplate.
I'm currently using a Cruzerlite TPU case, which I love, and I don't want to get rid of it for something more rigid (and thicker), so I'm curious what other options there are? I'm not opposed to taking the phone apart and looking into some options... Maybe even something like thin metal rods that can be fed through the kickstand with a couple of small holes?
If there's no way to fix the issue permanently, I'm honestly very tempted to look into some other phone choices... I'm cautious with my phone (which is why I put the phone in my shirt pocket instead of my pants pocket in the first place) and it still happened. Next time I might not be so lucky on bending it back, and I'm not ready to fork out the $100 for insurance to replace a phone with (what I consider to be) a defect.
Am I crazy for expecting my phone to stay in one piece like every other phone I've owned, or is this the way phones are moving towards (giving up build quality for thinness sake)?
Sent from my EVO 4G LTE using Tapatalk 2.
Click to expand...
Click to collapse
Weld a support beam along the sides?
Really would need to be something along the back, and as wide as possible. Might take the phone apart to the bare pieces to see what we're working with.
Sent from my EVO 4G LTE using Tapatalk 2.
put an otterbox defender on it on it
dametalone said:
put an otterbox defender on it on it
Click to expand...
Click to collapse
... No.
Sent from my EVO 4G LTE using Tapatalk 2.
JaredC01 said:
... No.
Sent from my EVO 4G LTE using Tapatalk 2.
Click to expand...
Click to collapse
then dont treat this thing like its "tough" because it obliviously is not. Hell, just look at this thing. This is a prime example on why devices like this should not be made this thin. And people wonder why their phone bends when they put it in a back pocket of a tight pair of jeans *rolls eyes*
Mine stays in my pockets whenever I'm not sitting at my desk at the office. It's not bent at all. I don't know how this is happening to people...
eXplicit815 said:
Mine stays in my pockets whenever I'm not sitting at my desk at the office. It's not bent at all. I don't know how this is happening to people...
Click to expand...
Click to collapse
i keep mine in my pocket too but this often happens because people are wearing pants and what not that are too tight thus, causing their phone to bend when the pants are constricted during movement.
Ex: putting phone in back pocket of jeans and bending over/sitting on it.
I have no sympathy for people who bend their phone doing these things. If people cant realize that aluminum wont bend on such a thin phone then its their own damn fault.
dametalone said:
then dont treat this thing like its "tough" because it obliviously is not. Hell, just look at this thing. This is a prime example on why devices like this should not be made this thin. And people wonder why their phone bends when they put it in a back pocket of a tight pair of jeans *rolls eyes*
Click to expand...
Click to collapse
Prime example of not reading the OP. Thanks for the ignorance, I needed a chuckle.
Sent from my EVO 4G LTE using Tapatalk 2.
dametalone said:
then dont treat this thing like its "tough" because it obliviously is not. Hell, just look at this thing. This is a prime example on why devices like this should not be made this thin. And people wonder why their phone bends when they put it in a back pocket of a tight pair of jeans *rolls eyes*
Click to expand...
Click to collapse
There is a long thread on this problem and it is bending in front pockets also. I really think the only thing to do is put a sturdy case over it.
dametalone said:
i keep mine in my pocket too but this often happens because people are wearing pants and what not that are too tight thus, causing their phone to bend when the pants are constricted during movement.
Ex: putting phone in back pocket of jeans and bending over/sitting on it.
I have no sympathy for people who bend their phone doing these things. If people cant realize that aluminum wont bend on such a thin phone then its their own damn fault.
Click to expand...
Click to collapse
iPhones are "Skinny Jean-friendly"
eXplicit815 said:
Mine stays in my pockets whenever I'm not sitting at my desk at the office. It's not bent at all. I don't know how this is happening to people...
Click to expand...
Click to collapse
Its those hipsters wearing skinny jeans.
We could call it a feature.... Convertable to a clamshell in one easy step.
A thread was already started for this, May 29th to be exact. http://forum.xda-developers.com/showthread.php?t=1679027
The question that needs to be answered is will they warranty the phone or is it considered physical damage
woody296 said:
The question that needs to be answered is will they warranty the phone or is it considered physical damage
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Click to collapse
As a former repair tech for Sprint, MOST stores will consider that physical damage. There are some, I was one of them, that would exchange it, under the right circumstances, but most will not. It will depend on the level of damage and with Assurion cracking down on Sprints exchange policy (Assurion doesn't just do replacements for damaged beyond repair, lost, or stolen... They do all refurbs as well) Sprint tech are being more selective about the phones for advance exchanges. Your absolute best bet, is a repair center at a Preferred Retailer. They have slightly looser rules and quotas to follow. Good luck guys!! Hope this helps.
Sent from my EVO using xda premium
For all you people talking about skinny jeans and what not, my phone is bent as well and I've put it in the leg pocket of my cargo shorts since the day I got it. As someone else said, there is another thread about this, it's a known issue. The phone tends to bend just above the kickstand. I bought an Otterbox Commuter in the hope that it will prevent my phone from getting worse. I've had a TPU case on it from the start but everyone has said really good things about the Otterbox so I figured I'd give it a try.
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ausch30 said:
For all you people talking about skinny jeans and what not, my phone is bent as well and I've put it in the leg pocket of my cargo shorts since the day I got it. As someone else said, there is another thread about this, it's a known issue. The phone tends to bend just above the kickstand. I bought an Otterbox Commuter in the hope that it will prevent my phone from getting worse. I've had a TPU case on it from the start but everyone has said really good things about the Otterbox so I figured I'd give it a try.
Click to expand...
Click to collapse
I'm kinda with this quote. I was being polite when I posted the link to the other thread on this very same issue.
The phone is solid guys. As a former repair tech for Sprint who has taken every single phone they sell apart, I can say this phone is sturdy. I have also taken this phone apart and beat on it pretty hard with power tools and an assortment of sand paper to polish the rear aluminum housing. I simply held it in my hand and sanded on it for hours, puttind a lot of stress on the part you guys are all calling weak, with out the screen or anything else the adding structural support.
I have had no issues what so ever and I only use a tpu case, if that.
If your phone is damaged, its not fair to place blame on anyone but yourselves, or possibly someone else if they were responsible.
Sent from my EVO using xda premium
sullivan7221 said:
As a former repair tech for Sprint, MOST stores will consider that physical damage. There are some, I was one of them, that would exchange it, under the right circumstances, but most will not. It will depend on the level of damage and with Assurion cracking down on Sprints exchange policy (Assurion doesn't just do replacements for damaged beyond repair, lost, or stolen... They do all refurbs as well) Sprint tech are being more selective about the phones for advance exchanges. Your absolute best bet, is a repair center at a Preferred Retailer. They have slightly looser rules and quotas to follow. Good luck guys!! Hope this helps.
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It would consider it physical damage if the customer was an ass. Now if they were cool and not pulling that whole I've been with sprint for X amnt of years and I demand the best treatment card I'd be more willing to help
Sent from my EVO
True. Very true!
Sent from my EVO using xda premium

Did anyone receive there Seidio Ibex case yet. If so I would like to see how it looks

Look for Obex Case
Sent from my SM-N900P using XDA Premium 4 mobile app
Mine should ship next week. I also want to see some personal photos / reviews.
nirvana252 said:
Mine should ship next week. I also want to see some personal photos / reviews.
Click to expand...
Click to collapse
I got one a couple days after it came out and immediately returned it without taking any pictures of it. The proximity sensor stopped working while in the case but worked once taken out, there were tiny scratches and residue of some kind on the screen protector. I've spent a lot of money on a lot of cases over the years and I think this is the most disappointed I've been. For the price I was expecting more, I feel it's definitely over-priced. Hopefully you'll have better luck.
Just got word mines shipped so just waiting for it
Sent from my SM-N900P using XDA Premium 4 mobile app
airmaxx23 said:
I got one a couple days after it came out and immediately returned it without taking any pictures of it. The proximity sensor stopped working while in the case but worked once taken out, there were tiny scratches and residue of some kind on the screen protector. I've spent a lot of money on a lot of cases over the years and I think this is the most disappointed I've been. For the price I was expecting more, I feel it's definitely over-priced. Hopefully you'll have better luck.
Click to expand...
Click to collapse
Don't tell me that. There are no real other choices for a water-proof case. I don't want a Love Mei... uncle has one and its HEAVY, not heavy.... HEAVY.
SladeZero said:
Don't tell me that. There are no real other choices for a water-proof case. I don't want a Love Mei... uncle has one and its HEAVY, not heavy.... HEAVY.
Click to expand...
Click to collapse
I don't need a waterproof case all the time, just for certain occasions. I ended up getting one of the RedPepper waterproof cases for less than 1/2 the price and I'm happy with it. The only draw back is you can't access the s-pen. I stuffed it with paper towels and left it under water for 10 minutes and they were still dry.
http://www.ebay.com/itm/Colorful-Excellent-Waterproof-Shockproof-Case-Cover-For-Samsung-galaxy-Note3-III-/371042690551?pt=US_Cell_Phone_PDA_Cases&var=&hash=item5663de25f7
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I'll check this out.
SladeZero said:
Don't tell me that. There are no real other choices for a water-proof case. I don't want a Love Mei... uncle has one and its HEAVY, not heavy.... HEAVY.
Click to expand...
Click to collapse
I got my case yesterday after waiting almost 4 weeks. I use the proximity sensor to wake up my screen and I've noticed that with most apps that the proximity sensor fails, but there are couple apps that works with the proximity sensor even with the obex case on. Right now, I'm using the obex case with no problems at all including the proximity sensor working just fine.
Touch sensitivity is also very good. This is with using a glass screen protector (feather) along with the built in screen protector. If fits perfectly and doesn't interfere at all with the sensitivity. I was going to take off the screen protector because I've heard that it will interfere with the sensitivity, but I have a thin glass one and it's working the same as before the case was on. I think it can work with thick glass (over .4mm) screen protector as well, but problem is I don't think it will fit within the case since it's already a tight fit with even with a thin one.
Anyway, a very good case IMHO. Only con is the horrible backorder status (you'll probably have to wait a while for Seidio to ship it) and the price is still overpriced no matter how good it is.
noobmaster said:
I got my case yesterday after waiting almost 4 weeks. I use the proximity sensor to wake up my screen and I've noticed that with most apps that the proximity sensor fails, but there are couple apps that works with the proximity sensor even with the obex case on. Right now, I'm using the obex case with no problems at all including the proximity sensor working just fine.
Touch sensitivity is also very good. This is with using a glass screen protector (feather) along with the built in screen protector. If fits perfectly and doesn't interfere at all with the sensitivity. I was going to take off the screen protector because I've heard that it will interfere with the sensitivity, but I have a thin glass one and it's working the same as before the case was on. I think it can work with thick glass (over .4mm) screen protector as well, but problem is I don't think it will fit within the case since it's already a tight fit with even with a thin one.
Anyway, a very good case IMHO. Only con is the horrible backorder status (you'll probably have to wait a while for Seidio to ship it) and the price is still overpriced no matter how good it is.
Click to expand...
Click to collapse
Thanks for the review. I am still in the air on water proof case.... I just need something water resistant for swim and fishing season. I dont plan on taking it in the water... but be close to it with a phone is always bad.
I did find this in my search.... makes me wonder.
http://www.cellphoneshop.net/note2water.html?CA_6C15C=530001600000053671
Reading through their reviews:
Merchant Response:
Our Waterproof Case is a clear PC case protects your tablet without obstructing the cameras. This waterproof, snow-proof and mud-proof case allows you take clear pictures and videos underwater. We are sorry that if it is not what you expected. You may contact our support team for a return for an exchange, store credit or refund within the 3-month warranty period at http://www.cellphoneshop.net/contactus.html. Thank you.
Click to expand...
Click to collapse
Since i live in so-cal... winter and rain is hardly an issue.
SladeZero said:
Thanks for the review. I am still in the air on water proof case.... I just need something water resistant for swim and fishing season. I dont plan on taking it in the water... but be close to it with a phone is always bad.
I did find this in my search.... makes me wonder.
http://www.cellphoneshop.net/note2water.html?CA_6C15C=530001600000053671
Reading through their reviews:
Since i live in so-cal... winter and rain is hardly an issue.
Click to expand...
Click to collapse
If waterproof is a necessity, I would plunge for the obex. I did the water test before I put my phone in the case and it's pretty flawless. Some water will seep in through the port area, but the actual inside is very dry.
I can't really say for sure for other brands as this is my first waterproof case, but I would be cautious of other brands especially nameless ones. But like you said, if it's just to cover from light water or splashes, I would say go for a case that just covers the whole phone (including ports). Just make sure not to drop it in water. ]
Also, I know that I said the price is a con, but in the end, that's just subjective so take that with a grain of salt lol.
As requested by the OP, here are some pictures. Please forgive me for the incredibly crappy quality as I took these pictures with a 4 year old Xperia device. The camera is not too great on it unfortunately.
Hopefully someone does it a proper review and provides better pictures than I do. These pictures really don't give justice to how sleek the actual case is.
I'm glad someone is having better luck than I did with the Obex case. For $30 I'm completely happy with the RedPepper case, I've tested it again for 20 minutes (instead of 10) underwater and it's still dry inside.
How deep in the water did you go? Will it just float? What about a toilet fall?
Any practical test? Not just a glass of water or bowl.
SladeZero said:
How deep in the water did you go? Will it just float? What about a toilet fall?
Any practical test? Not just a glass of water or bowl.
Click to expand...
Click to collapse
The last time I tested it I was ice fishing on Monday (with it 70 degrees out, in shorts and a t-shirt), I tied some extra line to the lanyard, weighted it and left it in 3 feet of water for 20 minutes total. This was just with paper towel in the case. I'll check tonight and see if it floats with the phone in it. I'm not willing to drop my case in the toilet, sorry, I'd want a new case afterwards.
airmaxx23 said:
The last time I tested it I was ice fishing on Monday (with it 70 degrees out, in shorts and a t-shirt), I tied some extra line to the lanyard, weighted it and left it in 3 feet of water for 20 minutes total. This was just with paper towel in the case. I'll check tonight and see if it floats with the phone in it. I'm not willing to drop my case in the toilet, sorry, I'd want a new case afterwards.
Click to expand...
Click to collapse
You did enough to convince me. Im totally sold... now to just wait for the case to hit 30-50 bucks. $80 is too large. I'll get a cheaper one till then.
As for a toilet fall... i'm looking an impact before water submersion is all. Most of the time it hits the inner bowl first. BUT who text will standing over the toilet... i would never admit to that one. Same thing with the swimming pool... slip, side of the pool... bounces into water.
SladeZero said:
You did enough to convince me. Im totally sold... now to just wait for the case to hit 30-50 bucks. $80 is too large. I'll get a cheaper one till then.
As for a toilet fall... i'm looking an impact before water submersion is all. Most of the time it hits the inner bowl first. BUT who text will standing over the toilet... i would never admit to that one. Same thing with the swimming pool... slip, side of the pool... bounces into water.
Click to expand...
Click to collapse
You'll be happy with the RedPepper case. I mostly got mine for fishing and swimming. If it gets wet it will only be for a few seconds anyway but I wanted to test it to see how waterproof it actually is when left under water.
Seidio case is getting sent back. 3 ft of water about a minute water inside..... Such a bummer... all seals check and left it in a bowl of water for 15 minutes when i first got it no issues maybe 3 feet was to much for it....

Zerolemon case/extended battery, fell off car at 35mph!

i bought the 10000mAh battery with case earlier this year and it's been great. i can abuse that battery like no other and it just won't die.
however, the real reason for this post is about the case.
i recently had a potato moment and left my phone on the roof of my friends car that i was working on. went for a test drive, out of my neighborhood, down teh main streeet at about 35 mph and suddenly i hear a weird little noise and look up in the mirror to see my phone bounce down the back window, off the trunk, onto the street and then into the ditch.
immediately my heart stopped and i ducked into the first turn off i got to., got out and walked along the side of the road, hoping to find my phone, expecting the worst...
Found it face down in the grass and immediately picked it up and turned it over... glass was intact! the plastic frame of the case had one crack in it that i was able to put back in place inside the rubber case. the rubber had some road rash but was overall intact as well. only thing wrong was my Spen was missing as it must have been ejected by the impact.
no big deal as i ordered a new one.
Main point though, this case works!
So close. My UAG had a similar experience. Ran over by a lorry due and as good as new!
Sent from my SM-N9005 using XDA Free mobile app
Phew! That was nerve racking lol
Luckily the truck behind me didn't run over it!
Awesome, one of the best things to happen to cell phones. Actually the deciding factor in me choosing the note 3 over nexus 5.
Sent from my SM-N900T using XDA Free mobile app
19psi said:
look up in the mirror to see my phone bounce down the back window, off the trunk, onto the street and then into the ditch.
Click to expand...
Click to collapse
At this point in your tale my heart stopped and I got sick to my stomach at the thought of my newly rooted N3 bouncing down the street. This could so easily happen to me. Great to hear it worked out okay!
Would you try that again if you're so confident that the case works? Personal experience does not equal fact.
kuromusha38 said:
Would you try that again if you're so confident that the case works? Personal experience does not equal fact.
Click to expand...
Click to collapse
jeez dude, relax. it worked for me the one time i needed it. that's all i need. i have no idea if it iwll work again because there's no way to guarantee it will hit the pavement at the exact same angle.
it worked better than no case and i'im pretty confident in saying it works better than some of the other cases i've had in the past that I know wouldn't hold up to the same situation.
did you have a bad experience with yours or are you just trying to stir up soemthing out of nothing?
i read alot of amazon reveiws and forums about this battery .plenty people have dropped there's off scaffolding and at heights ect and survived glad yours is held up but its the battery life i bought this for and its doing really well 19 hours on screen time and 3 days untill charge im really happy .it does feel vey sturdy though it dont have to be delicate with it anymore its like a tonka toy?
Can you upload pics of your damaged case ???
And here I was sure I was alone.
I've managed exactly sane scenario as above and my phone also lived to waste more of my time everyday >]. Thou in my case, ZL casing survived intact. And few years before broken whatitsname holder sent my galaxy tab clothed in otterbox defender through car window on particularly emotional curve. Again, there were survivors.
Those cases work and I can't consider "naked"device complete without one now. And ZL add really big battery to the mix..

Build quality: chipping scratching?

Hello everyone, since this thread was closed, I thought I'd reopen the discussion.
I'm currently waiting for my preorder to ship, but as of right now there is no specified date in Spain (just mid April). So I thought I'd ask you guys:
What do you think of the build quality? Do you see any potential issues in the near future? I saw the video of that guy scratch his G5 body very easily with a box cutter, of course, it's a box cutter! But do any of you think that will actually chip or scratch with normal usage? Like in your pocket, leaving it on the table, in your bag with other things? I do this all the time with my G4, G3, and every other device, but I have never seen such a video that a guy can literally take off the entire layer with little effort.
So people with devices, have any of you noticed or felt like the primer layer is weak or fragile enough to chip, break off, crack or come off by itself with little effort or every day wear? I'm planning on keeping this device for at least a year! (And yes, a case is on its way, but sometimes I do like to move around without a case - after all, these phones are designed without a case in mind...)
Thanks
The coating seems pretty durable, but I always use a skin on the phone so when I go to sell it it's in mint condition when I peel that skin off. I also keep the pocket it rides in free of other objects. I am sure if you took a box cutter to any phone, it would cause damage.
turbodroid said:
The coating seems pretty durable, but I always use a skin on the phone so when I go to sell it it's in mint condition when I peel that skin off. I also keep the pocket it rides in free of other objects. I am sure if you took a box cutter to any phone, it would cause damage.
Click to expand...
Click to collapse
That's good to know. I just felt like in the video it looked like it was very "soft" or malleable. I just wanted to see what actual owners thought about it . I'm excited to get mine!
It's durable so far. been putting in my pocket with keys and no scratches, dents or dings. Dropped twice off the back of my couch last night onto my hard wood floor and my heart skipped a beat - no damage at all.
I prefer no case. The only thing that will really f-up your phone is dust/dirt as it will scratch everything
Sent from my LGLS992 using Tapatalk
There are reports in some threads about small drops and keys dinging and scratching the phone.
With that said, it mostly depends on how it falls. I've heard of people's G4 body/screen cracking from five foot drops onto carpet. I've accidentally tossed mine eight feet in the air and had it land face down on pavement without a scratch, and that was using a Rinke Slim case.
zkyevolved said:
Hello everyone, since this thread was closed, I thought I'd reopen the discussion.
I'm currently waiting for my preorder to ship, but as of right now there is no specified date in Spain (just mid April). So I thought I'd ask you guys:
What do you think of the build quality? Do you see any potential issues in the near future? I saw the video of that guy scratch his G5 body very easily with a box cutter, of course, it's a box cutter! But do any of you think that will actually chip or scratch with normal usage? Like in your pocket, leaving it on the table, in your bag with other things? I do this all the time with my G4, G3, and every other device, but I have never seen such a video that a guy can literally take off the entire layer with little effort.
So people with devices, have any of you noticed or felt like the primer layer is weak or fragile enough to chip, break off, crack or come off by itself with little effort or every day wear? I'm planning on keeping this device for at least a year! (And yes, a case is on its way, but sometimes I do like to move around without a case - after all, these phones are designed without a case in mind...)
Thanks
Click to expand...
Click to collapse
That thread was closed due to op only wanting to troll.
From what I gather you need to intentionally cut into the phone in order to chip. Falls may do it too
Sammae7 said:
There are reports in some threads about small drops and keys dinging and scratching the phone.
With that said, it mostly depends on how it falls. I've heard of people's G4 body/screen cracking from five foot drops onto carpet. I've accidentally tossed mine eight feet in the air and had it land face down on pavement without a scratch, and that was using a Rinke Slim case.
Click to expand...
Click to collapse
PunishedSnake said:
That thread was closed due to op only wanting to troll.
From what I gather you need to intentionally cut into the phone in order to chip. Falls may do it too
Click to expand...
Click to collapse
swazey said:
It's durable so far. been putting in my pocket with keys and no scratches, dents or dings. Dropped twice off the back of my couch last night onto my hard wood floor and my heart skipped a beat - no damage at all.
I prefer no case. The only thing that will really f-up your phone is dust/dirt as it will scratch everything
Sent from my LGLS992 using Tapatalk
Click to expand...
Click to collapse
That's good to know! That man just made it look so soft and malleable I couldn't believe it!
Thanks everyone
Also he was cutting with enough force to pretty badly scratch the aluminum itself, I don't know how you could reasonably expect a coating to do better...
Sent from my LG-H820 using Tapatalk
JNordgren42 said:
Also he was cutting with enough force to pretty badly scratch the aluminum itself, I don't know how you could reasonably expect a coating to do better...
Sent from my LG-H820 using Tapatalk
Click to expand...
Click to collapse
Yea
zkyevolved said:
That's good to know! That man just made it look so soft and malleable I couldn't believe it!
Thanks everyone
Click to expand...
Click to collapse
And just to add, the phone though light has a solid heft to it (if that makes any sense). All of this talk of it being plastic has me fuming. I tapped the back and sides of the phone lightly on my granite counter top and there is no way in hell plastic makes a sound like that. I tried the same with my G3 and there are 2 distinct sounds...
scribbles92 said:
And just to add, the phone though light has a solid heft to it (if that makes any sense). All of this talk of it being plastic has me fuming. I tapped the back and sides of the phone lightly on my granite counter top and there is no way in hell plastic makes a sound like that. I tried the same with my G3 and there are 2 distinct sounds...
Click to expand...
Click to collapse
Not to worry the people who are complaining on it don't and won't ever get one and merely parrot what someone else says. Um is one such
scribbles92 said:
And just to add, the phone though light has a solid heft to it (if that makes any sense). All of this talk of it being plastic has me fuming. I tapped the back and sides of the phone lightly on my granite counter top and there is no way in hell plastic makes a sound like that. I tried the same with my G3 and there are 2 distinct sounds...
Click to expand...
Click to collapse
Haha, very good.
What people i hear are saying is it does not feel like metal in the hand. LG promised, LG lied, we are disappointed, bla, bla....
it would seem that reviewers are adamant we should live in a world where ALL phones are anodised 'premium' flat slabs !!
Some companies beg to differ.
What is so godamn premium about aluminium. Its the cheapest metal to use. Its soft and dents like anything.
zkyevolved said:
That's good to know! That man just made it look so soft and malleable I couldn't believe it!
Thanks everyone
Click to expand...
Click to collapse
Jerry also bent the 6P with his bare hands, don't think it stopped anyone who wanted one
How is the leather back on the G4 holding up after nearly a year. Corners still peeling but never went beyond. The leather changed colour. The back on this is harder than leather.
So I appear to have developed a small chip on the top left side. I have been extremely careful with this phone in every way. Always in an empty pocket and set down carefully. Might have to get it exchanged.
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Sucks. Yeah its been solid for me so far.
Sent from my LGLS992 using Tapatalk
Just get a cover/case for your phone and if u dont like them dont complain about the chips and scratches. Just common sense you know.
_ray_ said:
Just get a cover/case for your phone and if u dont like them dont complain about the chips and scratches. Just common sense you know.
Click to expand...
Click to collapse
See that's the thing, I didn't coddle my G4. I liked the feel of the leather, and I'm absolutely certain that I have bumped into stuff while it is in my pocket, that's the facts of life. You can't really avoid that. What I saw in another review yesterday was that in 8 days the device began to chip at the bottom where the magic slot is located. That's from normal usage. I'm very inclined to give it a shot! I loved and still love my G4, but I'm worried that the G5 might not hold up past a few months without seriously degrading the build quality [emoji19]
Sent from my SM-G935F using Tapatalk
I hope you're wrong.
My 2 samsungs are very resistant : the Note 1 has felt 3-4 times, and the borders have just a liitle impact on a corner.
The Note 3 et Note 1 's paint are ok since the first day, no scratches, and the screens are ok too, without protection (just flip cover)
Samsung's phone are strong, hoping my future G5 is too :-/
Angie* said:
I hope you're wrong.
My 2 samsungs are very resistant : the Note 1 has felt 3-4 times, and the borders have just a liitle impact on a corner.
The Note 3 et Note 1 's paint are ok since the first day, no scratches, and the screens are ok too, without protection (just flip cover)
Samsung's phone are strong, hoping my future G5 is too :-/
Click to expand...
Click to collapse
Samsung were very strong devices. The last two years have been very fragile if dropped. The S7E I have now feels like I need to keep it in a diaper... I could drop my note, note 2 or 4. LG G4 too! But if the G5 begins to chip soon after... For the love of God! Hopefully what people are saying is true: there is a factory that has issues, but it's one of the three that are producing! So that's good...
I'm keeping my fingers crossed [emoji106]
Sent from my SM-G935F using Tapatalk
me too! ^^
I scratched the silver edge of mine with my nail.. irritates me every time I look at it.

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