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Had my RZ for a couple of weeks, now. Noticed the battery getting warmer and warmer with regular use. Yesterday I downloaded an app that checks/reports battery statistics to see if I was losing my mind, just to confirm. Last night I checked it when it felt warm and it was 106 degrees. Earlier today it was 111 and just now 117 degrees. Talked to my account rep and suggested switching out the battery to see if it makes a difference, but he's going to replace the phone instead.
This has been a pretty widespread issue. I myself haven't had any problems(yet) like this. A few times my phone has felt warm, but it was when I was stressing it. Did you allow the phone time to cool down on its own after use?
I notice mine gets hot after a lot of use (game playing/web surfing/streaming media)
but I don't know if it's getting 'too hot' or not
This is normal though, isn't it? After sustained use all phones get warm.
Background
RF - Can you please post whether or not you have allowed the phone to have sync settings like facebook/every hour, etc. If it is heating up without any other use, I suspect that, and would love confirmation.
The other possible alternative is that your battery was really low. As the battery runs out of juice it gets hotter trying to feed.
mine gets really hot also... but then again, so did both of the Thunderbolt's I had. so, I dont think its just because of this phone, but moreso related to it being a 4G phone.
I remember testing on one of the Thunderbolt's by going a day with it just on CDMA and it didn't get as hot... tried the same thing on this Rezound and yep, also didn't get as hot being on CDMA only.
Yeah, VZW is having 4G problems and it probably is the cause of the lte phones problems.
Sent from my HTC
LTE 4G Rezound
Go figure, my phone took a **** on me just now. My buddies Rezound took a **** on him this morning, then while on a call with me telling me the CSR let him go to the store and swap it out mine turned off with ~50% battery! Won't turn back on now, wasn't hot or anything. In fact, I hadn't even touched in for nearly 2 hours prior to that call as I was in the Crossfit South Bend working out.
Not happy, and can't call Verizon because I don't have another phone....
Symptoms right now:
W/ or W/out battery in the LED Flashes Orange at a constant medium pace.
Phone won't turn on at all, doesn't even pretend to turn on.
Do you have another battery???
Sent from my Galaxy Tab 10.1
Nope, but I am assuming since the LED is flashing with it both in and out that it is a phone issue.
flashing orange?... I only ever see that if the phone isn't getting enough power to stay on or is overheating big time.
ive had that happen a couple of times to my rezound.
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
AtLemacks said:
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
Click to expand...
Click to collapse
Might be. haha
Sent from my HTC
LTE 4G Rezound
jdmba said:
RF - Can you please post whether or not you have allowed the phone to have sync settings like facebook/every hour, etc. If it is heating up without any other use, I suspect that, and would love confirmation.
The other possible alternative is that your battery was really low. As the battery runs out of juice it gets hotter trying to feed.
Click to expand...
Click to collapse
The only things I sync automatically are K9 email (every 15 minutes), and weather. I keep my battery pretty fully charged. It would heat up upon use with screen-on stuff - not background.
AtLemacks said:
Fluke maybe? It turned back on now after being on my AC charger for a minute. Maybe I have a bad car charger? It is a Moto Charger, lol.
---------- Post added at 08:55 PM ---------- Previous post was at 08:48 PM ----------
It is still reporting over 50% too..
Click to expand...
Click to collapse
I just had this happen tonight. I came to work and forgot my rezound cable in the car. So I used my spilt micro usb cable that I use with my hotspot (2 connections) and went to do first rounds. Came back 2 hours later and my phone was really hot and the green/orange led flashing combo was going on. Phone was still on, check the battery and it said overheat and was at 127F. Turned the phone off for about 15 minutes and then turned it back on.
I really don't think our phones like normal micro usb cables. I'm going to buy a couple of extra rezound cables.
On a side note, it did charge the phone during this (at least some of the time).
Totally different situations man. If you read my first post I said it was not on the charger, it was not hot, hadn't even been used in 2+ hours. I was on a phone call and it just turned off during conversation then would not turn back on. WHEN I PLUGGED IT IN, THEN the orange ONLY LED light was flashing. It was in testing the charger that I said it must be a problem with the charger since the phone turned on when using my AC charger.
I have noticed the battery getting warm when I push the phone, but this has been the case with every HTC phone I have ever owned. Im mindful of it, and have never had a catastrophic battery problem
UPDATE: I left it charging in my computer for an hour, came back, and it turned on. Weird, but I'm not complaining
Hi again, everyone. New issue. Yay.
My phone's USB port broke, so I had to get a replacement (another Evo 4G LTE). Upon getting the new phone I inserted my microSD card and connected it to my computer to charge (it had 2% battery) and to transfer some files. A minute later the phone shutdown, showing the Sprint shutdown animation and wouldn't turn back on. Assuming the battery had died I plugged it into its charger. The charging light didn't come on and the screen didn't turn on. I tried holding power and volume down to restart into the bootloader (didn't work). Removing the microSD card and holding the power button didn't work either. I plugged it into my computer. Same result, but I got a notification for installing drivers for device QHUSB_DLOAD. Turning the phone on and off wont get it out of QHUSB_DLOAD mode. Most of the fixes I've seen from unlimited.io and other companies are for fixing QHUSB_DLOAD errors while performing an S-OFF/RUU method. Keep in mind I just got this phone as a replacement and had not done ANYTHING to it. It is refurbished, not brand new, and I have no idea if any previous owner did anything to mess with its boot. If I try the fix provided by unlimited.io will it brick the phone? Or is there another way? As far as I know, the phone is unrooted and locked. It is running the stock HTC ROM (either 3.15 or 3.16, I don't know). All other information about the phone is to be assumed. I didn't boot into the bootloader to check its details. And I'd really hate to have to return it to Sprint for yet ANOTHER replacement so any ideas are strongly appreciated.
TiberiumFusion said:
Hi again, everyone. New issue. Yay.
My phone's USB port broke, so I had to get a replacement (another Evo 4G LTE). Upon getting the new phone I inserted my microSD card and connected it to my computer to charge (it had 2% battery) and to transfer some files. A minute later the phone shutdown, showing the Sprint shutdown animation and wouldn't turn back on. Assuming the battery had died I plugged it into its charger. The charging light didn't come on and the screen didn't turn on. I tried holding power and volume down to restart into the bootloader (didn't work). Removing the microSD card and holding the power button didn't work either. I plugged it into my computer. Same result, but I got a notification for installing drivers for device QHUSB_DLOAD. Turning the phone on and off wont get it out of QHUSB_DLOAD mode. Most of the fixes I've seen from unlimited.io and other companies are for fixing QHUSB_DLOAD errors while performing an S-OFF/RUU method. Keep in mind I just got this phone as a replacement and had not done ANYTHING to it. It is refurbished, not brand new, and I have no idea if any previous owner did anything to mess with its boot. If I try the fix provided by unlimited.io will it brick the phone? Or is there another way? As far as I know, the phone is unrooted and locked. It is running the stock HTC ROM (either 3.15 or 3.16, I don't know). All other information about the phone is to be assumed. I didn't boot into the bootloader to check its details. And I'd really hate to have to return it to Sprint for yet ANOTHER replacement so any ideas are strongly appreciated.
Click to expand...
Click to collapse
Your phone is bricked! Happened to me first time I put my phone S-off. I'll post the link to the thread that should help.
Sent from my EVO using xda app-developers app
---------- Post added at 07:57 PM ---------- Previous post was at 07:52 PM ----------
Try this thread. This is what I used to unbrick my device. I hope it helps.
http://forum.xda-developers.com/showthread.php?t=1738481
Sent from my EVO using xda app-developers app
krobinso2295 said:
Your phone is bricked! Happened to me first time I put my phone S-off. I'll post the link to the thread that should help.
Sent from my EVO using xda app-developers app
---------- Post added at 07:57 PM ---------- Previous post was at 07:52 PM ----------
Try this thread. This is what I used to unbrick my device. I hope it helps.
http://forum.xda-developers.com/showthread.php?t=1738481
Sent from my EVO using xda app-developers app
Click to expand...
Click to collapse
Thanks! I'll try it if it breaks again. For some reason the phone just turned back on. I left it charging in my computer for an hour and came back and the charging light was on. It turns on, yay.
Samsung Galaxy SII SGH-i777
OMNI 4.4 Nightly
I've been having charging problems ever since installing this ROM. When I plugged it in before, it would show a battery with a question mark. The phone eventually died and it won't boot up. I am not really sure what else to put but just ask and I'll answer.
yeah, that's a weird bug with OMNI right now -The phone isn't really OFF when it's off. It shows the questionmark and gets very hot, and it won't boot while it's plugged in. I have submitted a jira report, which just got downgraded to minor. You have to unpplug the phone from any usb charger or port and hope that it has enough juice to boot. Then leave it charging while it's ON.
I'm not sure how to recover from a dead battery in this case, unless the battery-out download-mode thing works? give me fifteen minutes and I'll try it...
jmsato said:
Samsung Galaxy SII SGH-i777
OMNI 4.4 Nightly
I've been having charging problems ever since installing this ROM. When I plugged it in before, it would show a battery with a question mark. The phone eventually died and it won't boot up. I am not really sure what else to put but just ask and I'll answer.
Click to expand...
Click to collapse
---------- Post added at 07:24 PM ---------- Previous post was at 07:08 PM ----------
sorry @jmsato,
if your battery really is too low to boot the phone, then the only option I'm aware of is to ODIN it to stock and start over.
1)remove the battery
2)plug the phone into a pc usb port
3)hold vol+ & vol- & power until the warning appears
maybe someone else knows some trick way to charge a battery out of the phone.
cyril279 said:
yeah, that's a weird bug with OMNI right now -The phone isn't really OFF when it's off. It shows the questionmark and gets very hot, and it won't boot while it's plugged in. I have submitted a jira report, which just got downgraded to minor. You have to unpplug the phone from any usb charger or port and hope that it has enough juice to boot. Then leave it charging while it's ON.
I'm not sure how to recover from a dead battery in this case, unless the battery-out download-mode thing works? give me fifteen minutes and I'll try it...
---------- Post added at 07:24 PM ---------- Previous post was at 07:08 PM ----------
sorry @jmsato,
if your battery really is too low to boot the phone, then the only option I'm aware of is to ODIN it to stock and start over.
1)remove the battery
2)plug the phone into a pc usb port
3)hold vol+ & vol- & power until the warning appears
maybe someone else knows some trick way to charge a battery out of the phone.
Click to expand...
Click to collapse
Oh, No Problem! I appreciate you trying though, I just need it to work. I'm gonna re-root and download another 4.4 rom. BTW, Do you know how to get ActiveDisplay on CM?
Hey,
I got same problem as showed in the video watch?v=esHMtsu5sq8
I change my battery, but this don't solve the problem, when i had 10% power i connected phone to wall charging and now it's like in the video.
Anybody knows how to solve this? Please help me
sorry for my english )
Your video link is not complete, I can't watch the video to know what you're referring to.
dyisamonster said:
Hey,
I got same problem as showed in the video watch?v=esHMtsu5sq8
I change my battery, but this don't solve the problem, when i had 10% power i connected phone to wall charging and now it's like in the video.
Anybody knows how to solve this? Please help me
sorry for my english )
Click to expand...
Click to collapse
link
cyril279 said:
Your video link is not complete, I can't watch the video to know what you're referring to.
Click to expand...
Click to collapse
Here is the link youtube.com/watch?v=esHMtsu5sq8
Thanks in advance!
I see that the phone is powered off, and plugged into a charger. Unfortunately that is a known bug of OMNI on this phone, and I am not aware of a solution beyond avoiding this condition. The phone will boot fine once you unplug the charger. leaving it plugged in may discharge the battery completely. The quickest way to charge this device on OMNI is to plug it in while booted into recovery.
What firmware are you running? what have you tried?
dyisamonster said:
Here is the link youtube.com/watch?v=esHMtsu5sq8
Thanks in advance!
Click to expand...
Click to collapse
---------- Post added at 07:51 AM ---------- Previous post was at 07:42 AM ----------
So you bought a battery. Was it new? Are you able to verify that is has sufficient charge? Have you tried an external charger? Have you tried to enter download mode? (to allow the pfone to be powered by the usb-port)
I ended up having to bring the phone back to the store to have them replace the battery. I read somewhere that the Galaxy S2 phones can only charge once the phone is on. However, the battery must have enough power to turn the phone on before it can charge, If you completely drain the battery, it won't start so you can't charge the phone. It is an endless cycle of stupid. I purchased an external charger on Ebay so I can avoid the situation entirely.
Click to expand...
Click to collapse
---------- Post added at 07:51 AM ---------- Previous post was at 07:42 AM ----------
[/COLOR]So you bought a battery. Was it new? Are you able to verify that is has sufficient charge? Have you tried an external charger? Have you tried to enter download mode? (to allow the pfone to be powered by the usb-port)[/QUOTE]
when i put the phone to charging, it have 10% of battery, but phone turned off and i get same problem as in the video.
I take the battery of my friend, he also have an i777, but don't have this problems with charging.
And another problem was that i left phone in stand by 7-8 hours with 70% of battery and when i check it in the morning it was dead.All apps was closed.
have the razr, not fully used anymore.. use it in my daughter's room to play music.. she let it die, unpluged it.. It's always had an issue chargeing up from dead.. I know the USB port is iffy, cuz it will only work with certain cords to charge it.. I plug it in, and has the white light that's on for anywhere from 1-5 min.. i keep plugging it in and trying to put a charge on it.. but its been almost a week and I can't get a charge..any ideas?
xpsychox said:
have the razr, not fully used anymore.. use it in my daughter's room to play music.. she let it die, unpluged it.. It's always had an issue chargeing up from dead.. I know the USB port is iffy, cuz it will only work with certain cords to charge it.. I plug it in, and has the white light that's on for anywhere from 1-5 min.. i keep plugging it in and trying to put a charge on it.. but its been almost a week and I can't get a charge..any ideas?
Click to expand...
Click to collapse
Yes, if the battery gets too low, the firmware needed to control charging can not load. If you see the white light, charging should be hardware controlled, which is very slow. This could take a couple days, but any more than that it's probably not charging.
Several possibilities.
Battery could be bad, buy a new battery.
Charge port is bad, could be fixed, but likely not worth it.
Sometimes when a motorola device's battery gets too low, it just will not charge, like it didn't shut down properly.
A few things you could try
Connect to PC, for a hour or so, then retry a wall charger for several hours.
Hold volume down, connect to pc, if you see the AP fastboot mode, post complete screen text, then try wall charger again
Buy a fastboot cable, connect to pc with fastboot cable, while holding volume down, if you see AP fastboot screen, post full full screen text.
Try the MacGyver Method
---------- Post added at 06:38 PM ---------- Previous post was at 06:15 PM ----------
Another option is disconnect the battery for a min or so
Motorola Droid RAZR Battery Replacement
you would need to pry off back cover, and remove 1 or both of the battery terminal screws with a T5 Torx Screwdriver.
Then screw it back in, and try charging again.
i've already replaced the battery, when I was useing it, I converted it to the razr maxx. So I know the battery is fine. I didn't think about trying the computer.. i'll give that a shot.. thanks!
sd_shadow said:
Yes, if the battery gets too low, the firmware needed to control charging can not load. If you see the white light, charging should be hardware controlled, which is very slow. This could take a couple days, but any more than that it's probably not charging.
Several possibilities.
Battery could be bad, buy a new battery.
Charge port is bad, could be fixed, but likely not worth it.
Sometimes when a motorola device's battery gets too low, it just will not charge, like it didn't shut down properly.
A few things you could try
Connect to PC, for a hour or so, then retry a wall charger for several hours.
Hold volume down, connect to pc, if you see the AP fastboot mode, post complete screen text, then try wall charger again
Buy a fastboot cable, connect to pc with fastboot cable, while holding volume down, if you see AP fastboot screen, post full full screen text.
Try the MacGyver Method
---------- Post added at 06:38 PM ---------- Previous post was at 06:15 PM ----------
Another option is disconnect the battery for a min or so
Motorola Droid RAZR Battery Replacement
you would need to pry off back cover, and remove 1 or both of the battery terminal screws with a T5 Torx Screwdriver.
Then screw it back in, and try charging again.
Click to expand...
Click to collapse
xpsychox said:
i've already replaced the battery, when I was useing it, I converted it to the razr maxx. So I know the battery is fine. I didn't think about trying the computer.. i'll give that a shot.. thanks!
Click to expand...
Click to collapse
Still if you have the original, i would try it, it will still help eliminate possible issues.
sd_shadow said:
Still if you have the original, i would try it, it will still help eliminate possible issues.
Click to expand...
Click to collapse
fair point... i'll give the pc a try and if it doesn't do it, i'll try another cable (i moved a few months ago, and idk where the old one is..lol)