[Q] AT&T Does not have SIM unlock code - Atrix 4G Q&A, Help & Troubleshooting

I have two Atrix and several other devices on my account which has been in existence since the Cingular reign, so I went ahead and asked for SIM unlock codes for all my devices.
Well all is well except for my second Atrix, they said the device is unlockable but they do not have the unlock code for it.
I asked her what that meant and she that they just don't have it.
Does anyone know what that means?

I would call and talk to somebody else just to make sure...
Sent from my MB860 using xda premium

talk to another customer rep. I got my unlock code for my Atrix very easily from AT&T

Related

[Q] help me please.

so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
sal2708 said:
so i leave on a trip in about 2 days. and i just got a hd2 from t mobile us. its locked as in carrier locked. i have att. i searched round and came across hspl 2 thing that said it would unlock the sim. but it did not. i did get the we hacked it screen but the phone says it is still network locked. can anybody help me get it unlocked before i go crazy. thanks guys
Click to expand...
Click to collapse
sorry, hspl has nothing to do with sim unlocking. it allows you to install custom roms, which are independent of sim lock. sorry if you were misled.
the only options really are - 1- call tmo and see what they can do or 2- google around and pay for service; i remember some threads about the latter option here.
I think T-Mobile's general policy is that they will give you the unlock code if they have record of you having the phone with their service for more than 90 days. But if I was you, I'd try calling them before paying for an unlock code. It won't cost you anything to call, even if they say no they can't help you. And I have heard of people buying unlock codes and then they don't work. So if you do end up having to buy a code, I would say be pretty careful who you are buying it from, read reviews, try and find out their reputation, etc.
Personally I called T-Mobile and they sent me the code in a text about an hour after speaking to a CSR on the phone, and they didn't even ask why I needed it. But I had the phone for more than 90 days too.
i did call tmobile. only problem j have never had an account with them. they asked if i knew anybody who had a tmobile account where they could link the phone too and there for give me the unlock code. only problem to that method is that i live in a AT&T dominated area (we have 3G LOL) and i dont know anybody who could have tmobile. only sprint and att /:

[Q] Can´t SIM unlock my Atrix.

Hi, I need help. I´ve bought an Atrix on ebay but can´t SIM unlock the phone.
I´ve bought the SIM unlock code but it´s not working.
I´ve made a hard reset, also changed the sbf to 1.26 and then to 1.83 but nothing work, everytime I get "SIM unlock network unsuccessful".
Help please.
Bujucito
There is no magic. You must have an unlock code.
Sent from my MB860 using XDA Premium App
If you try more than 10 times with a wrong unlock code you will hardbrick your atrix so be careful. If you bought an unlock code on eBay and it doesn't work the first time then ask the seller for another unlock code. I have bought many unlock codes for the atrix on eBay. Always bought from unlockusa and never got a problem although it took once almost one week until I got the unlock code
Sent from my MB860 using XDA Premium App
Had the exact same issue with Motorola Cliq MB200 on t-mobile. Wrong code was entered 3 times and after those unsuccessel tries, the phone became hard-locked, so it didn't accept the correct code.
But then yakk ( russian dev. of motofan.ru ) created a patch for this issue ( just for cliq and backflip )
You have to wait for some patch or get rid of the phone.

How to Unlock ATRIX for going abroad?

Hi everyone,
I'm a UK user and will be flying to Dubai in a few days. Is there a ROM I can download that will unlock the ATRIX for me? I want to be able to use it in Dubai using a local network/sim.
Would I have to get a specific unlock code or could I just root the phone instead which would unlock it?
Orange customer. I need it unlocked asap.
River T. said:
Hi everyone,
I'm a UK user and will be flying to Dubai in a few days. Is there a ROM I can download that will unlock the ATRIX for me? I want to be able to use it in Dubai using a local network/sim.
Would I have to get a specific unlock code or could I just root the phone instead which would unlock it?
Orange customer. I need it unlocked asap.
Click to expand...
Click to collapse
No ROM/program. Rooting/bootloader unlocking are unrelated to sim unlocking.
You can try purchasing a sim unlock code from places online. I believe celluunlock or something is popular. But I remember seeing posts or threads that it doesn't always work or there long delays in getting the codes.
Other option is to call your carrier (guessing Orange), tell them your situation and ask if they can provide you an unlock code.
mysticdrew said:
No ROM/program. Rooting/bootloader unlocking are unrelated to sim unlocking.
You can try purchasing a sim unlock code from places online. I believe celluunlock or something is popular. But I remember seeing posts or threads that it doesn't always work or there long delays in getting the codes.
Click to expand...
Click to collapse
My SIM unlock took about 15 minutes and cost $20.00. The Atrix has been out for a while now. I suspect that SIM unlocks are pretty routine these days. If your carrier won't do it, or is too expensive, ask the unlocking people how long it will take.

Carrier Unlocking The Galaxy Note SGH-i717

HI, I just wanting to throw something out there...I was looking at some different sites about unlocking the galaxy note...and I was also checking the reviews for the sites too(can never be too careful).. and I ended up picking cellunlock.net and going with that one...the unlock was 39.99 but after using the promo code I searched in google (android50) it brought it to 19.99..well while I was waitng on the unlock email I stuck my sim card from tmobile usa in there and come to find out it was already unlocked...well I still got a unlock code in my email about 12 hours later but never tried it cuz there was no reason too...well since then I got a new note ( a white one).. and it was not already unlocked...believe I checked haha...but I checked reviews again and there were several saying that the never got a code..and several saying that the codes they sent were fake...but I really needed the note unlocked and at&T wasn't helping..so I went for it anyway...I got the unlock code in my email about 28 hours later and I tried it and it luckily worked!...now that was about 4 hours out of the time frame that they gave me...but it worked...so I just thought Idf let people know my experience...but try at your own risk! :laugh:
at&t has been giving out the unlock codes for free.
I dunno if the sale is still on, but I got my code from unlockthatphone.com for about $14.
I talked to AT&T international care on the website and they gave me the unlock code in 2 minutes without a problem
rangercaptain said:
at&t has been giving out the unlock codes for free.
Click to expand...
Click to collapse
yeah that's where I almost always get them from...but this one they wouldn't give me...something about people abusing the right to get the codes or something like that..but hey..what the heck..i don't mind paying 20 for an unlock code
I called 611 from my cell today and asked for the unlock code and they gave it to no questions asked... well other than my imei and if I had any other questions.
Sent from my SAMSUNG-SGH-I717 using xda premium
You weren't kidding. Called and said I wanted to use the phone overseas and gave them the imei number and a minute later she had the unlock code for me. Nice!!
Same for me - I got the unlock code straightaway on a web chat with AT&T. The site says something about a limit on the number of unlocks one can obtain on an account, I think it was something like 5 per year.
I don't see why they would give you a hard time unless you're unlocking a bunch of phones on your account.
Same for me, I used the AT&T International Support web chat and they gave me the code right away. Too bad you need a non-AT&T SIM to actually use it.
johnus said:
Same for me, I used the AT&T International Support web chat and they gave me the code right away. Too bad you need a non-AT&T SIM to actually use it.
Click to expand...
Click to collapse
That is the point of unlocking a phone -- to use another carrier's sim card. Otherwise, why unlock?
rangercaptain said:
That is the point of unlocking a phone -- to use another carrier's sim card. Otherwise, why unlock?
Click to expand...
Click to collapse
For me? Higher resale value. All other phones I've unlocked didn't require a SIM at all to do this.
johnus said:
For me? Higher resale value. All other phones I've unlocked didn't require a SIM at all to do this.
Click to expand...
Click to collapse
Ohh. Good answer. I've never sold my old phones (23 and counting. . .)

[Q] AT&T ASUS Padfone X Mini unlock

Hello everyone, gave this phone, but I do not use AT & T. Advise how and where can unlock the phone.
In order to get AT&T to unlock this phone you must maintain 6 months of GoPhone service on it. Then unlocking is handled via a request on their website.
Other methods are, the phone is in Russia.
Other methods of what? Unlocking?
Yes, another mode of unlock.
i just called them up and put in a unlock ticket as a non att mobility customer, and a few days later i had my unlock code.
Sent from my ASUS PadFone X mini using XDA Free mobile app
This was my experience yesterday...
What I was told by the at&t customer support rep I called yesterday was that the phone is sold unlocked, but it comes with it's own GoPhone SIM card. According to her if you install that GoPhone card and activate it through the phone or even activate it online it will "SIM-LOCK" to your phone's IMEI number. That means if you activate the SIM card that comes with the phone then you lock your padfone to at&t for 6 months before you can request an unlock via the web form on their site. She then told me to instead simply take the SIM card to my local at&t store and swap it with a postpaid one. The representative then said that they could not have legally sold me a phone that was locked. Since none of this sounded like it was exactly correct or that either one knew for sure I went to the at&t store after I got off the phone. The woman I talked to there said she would take care of the SIM card, but looked confused when I was talking about it being unlocked and just nodded her head like she agreed. She tossed my GoPhone SIM and gave me a postpaid one. I had her activate it and pick out a number. That way if it turns out that it is not unlocked I'll have more ammo to get it refunded and cancelled. I will be stopping back by the store this afternoon to have someone verify everything because I really don't believe that it isn't sold already locked. An article in prepaidphonenews.com also suggested it was the GoPhone SIM, but it did not state anything besides to switch it out for a postpaid one at the store. I will post what I find out as soon as I can.
the rep lied to you. the phone comes locked from the factory. gophonephones work on any at&t mnvo (cricket,etc) and postpaid out of the box. i seemed to get lucky requesting my unlock by calling customer service because my padfone x minis imei wouldnt come up on the device unlock request website.
But the phones definently locked out of the box regardless of what sim is initially put in first.
Sent from my ASUS PadFone X mini using XDA Free mobile app
idahodude said:
the rep lied to you. the phone comes locked from the factory. gophonephones work on any at&t mnvo (cricket,etc) and postpaid out of the box. i seemed to get lucky requesting my unlock by calling customer service because my padfone x minis imei wouldnt come up on the device unlock request website.
But the phones definently locked out of the box regardless of what sim is initially put in first.
Sent from my ASUS PadFone X mini using XDA Free mobile app
Click to expand...
Click to collapse
this is true... anyway is there no other way unlocking it except contacting the customer service..??
unlocked AT&T Asus padfone x min successfully ?
have any unlocked AT&T Asus padfone x min successfully ? i m looking for unlock code. i m not able to request unlock code from at&t . third party source are legit ? are they able to unlock phones ? i found this attunlockcode.com ? have anyone ever tried them service ? waiting for reply .
Thanks,
alixa
I have code from requestion on att site as non mobility user but code is not correct, any assistance will be appreciated
raymondtita said:
I have code from requestion on att site as non mobility user but code is not correct, any assistance will be appreciated
Click to expand...
Click to collapse
What happens when you use the unlock code? You need to have a working non-AT&T SIM card installed in the device or it won't work.
shifuimam said:
What happens when you use the unlock code? You need to have a working non-AT&T SIM card installed in the device or it won't work.
Click to expand...
Click to collapse
The same situation, at&t have sent the code, but it does not fit, when typing writes the wrong code
Buck this Duck!
I got it taken care of by simply calling att and had the unlock code in about 10min. I gotta admit i worked for Bellsouth doing internal tech support for years so i knew what to say and what department to ask for. That experience with the company did have something to do with my results from a phone call. Whats funny and interesting is after that my request from the ATT website went through and i was sent a different code completely .. I thought it was device specific? So yes i can verify this as being fishy and a mystery to me as to if the IMEI was needed at all. Is it a ruse?
Perhaps its a bot that that handles the request from the site?
This is interesting so anyone please if you had a similar experience please post about it. So we can nail down this bootloader. I use mine as a stereo/map in my car and the phone as a emergency SIP device (plus i use the same towers so if my regular phone has any issues i have a quick backup). Plus i just like this phone once i got it bloat free it was actually serviceable!
Is there a functional rom link left please that would be awesome! Thanks a lot...

Categories

Resources