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At some point, I got an error that one of my apps couldn't find a file it pointed to. I went to Astro and discovered that "/sdcard" was inaccessible. So, I rebooted, after which it was accessible again, but all the folders I had added were gone without a trace.
How did this happen? When I plug the phone in to my PC, I usually click to "eject" on the PC before disconnecting the cable (although I don't notice any effect on the phone from the eject action). Should I be doing something on the phone instead?
And in any case, do I have to worry about file structure corruption, or is that something that the phone fixes on its own? This aspect of Android is new to me, so any help would be appreciated!
It just happened again!
This started after I installed Go Launcher, but I don't know if that's just a coincidence or not. Right now, I'm not even using it, I installed LauncherPro - and that's my default at the moment.
Does anyone know what's causing me to lose entire folders for no visible reason?
I'm having this same issue. I tried both Gladiatrix and Gingerblur and it's happened once on each so far. After a reboot, my internal SD will just be cleared out. Apps and such are fine, just anything in Sdcard folder.
Is there anything I can do to keep this from happening?
For me, I'm not sure if it happens after a reboot - I have specifically noticed it happen right after unplugging the USB cable. Now, one of the times it might have been after a reboot, I'm just not sure.
If anyone can help shed some light on this, it would be greatly appreciated!
I should also note that some of the folders are still there, but everything in them is gone. The folders that remain seem to be ones created by apps (camera's DCIM, dropbox, titanium backup). Folders I created (music, notifications, ringtones) are gone.
InsaneJester17 said:
I should also note that some of the folders are still there, but everything in them is gone. The folders that remain seem to be ones created by apps (camera's DCIM, dropbox, titanium backup). Folders I created (music, notifications, ringtones) are gone.
Click to expand...
Click to collapse
Yes! That's it, exactly! All folders created by the system, or apps are still there (I can't vouch for the contents, though, since I never checked what was inside them).
But all the folders I created are gone.
Someone's got to know what this is.
Looks like we are the only two having this issue Haphim, lol.
I've unmounted and formatted my internal SD card from within android. Reloaded everything on it and so far so good. I've rebooted a bunch of times to try and get it to do it again but I can't. Hopefully this fixes it. Will keep you updated.
Just did it again. This time it erased all folders. Again it was after a reboot. Next step is when i get home to sbf back to stock, and either keep it that way or re-root and install custom rom. I'm starting to think it could just be a bad internal sd card.
I bought this phone on ebay. Has anyone ever dealt with trying to get a phone repaired they bought off ebay? Anything i should know?
Sent from my MB860 using XDA App
InsaneJester17 said:
Just did it again. This time it erased all folders. Again it was after a reboot. Next step is when i get home to sbf back to stock, and either keep it that way or re-root and install custom rom. I'm starting to think it could just be a bad internal sd card.
Click to expand...
Click to collapse
Well, my phone is brand new, bought from Amazon - so I'm not sure your source is the cause. If you do some searching, you'll see a number of other people have experienced this as well, so it's not limited to just us.
Perhaps we need to contact Motorola, I don't know.
Yea I might contact motorola soon.
I just noticed, in the /mnt directory, I keep getting new folders with the name "usbdisk_1.x". So far I have 1.0-1.7. Is this normal? could it be part of the issue?
Anyone? Bueller? Bueller?
update: I sbf'd back to stock. Left it that way for half a day, rebooting a bunch of times. SDcard never wiped. I just installed greyblur a few hours ago and so far so good with that too. Restarted a bunch and no issues yet. Will keep you updated.
InsaneJester17 said:
update: I sbf'd back to stock. Left it that way for half a day, rebooting a bunch of times. SDcard never wiped. I just installed greyblur a few hours ago and so far so good with that too. Restarted a bunch and no issues yet. Will keep you updated.
Click to expand...
Click to collapse
That's great news! But that leaves the question on whether the problem is being caused by one of the other apps you had installed (or maybe even the 1.57 update).
I look forward to seeing how this turns out for you.
I suppose it could have been an app. I've be installing all the apps I use as I go. I decided it would be best to not restore apps using titanium.
I think it's pretty safe to say flashing to stock and starting over fixed this for me. No issues in the past couple days. Rebooting a lot just to be sure. :-D
InsaneJester17 said:
I think it's pretty safe to say flashing to stock and starting over fixed this for me. No issues in the past couple days. Rebooting a lot just to be sure. :-D
Click to expand...
Click to collapse
You're now running all the same apps you had before?
Only one I don't think I've installed again yet is Angry Birds lol.
Update: Phone wiped SD on me again. She's going back to seller on ebay. Hopefully I can find another one decently cheap.
InsaneJester17 said:
Update: Phone wiped SD on me again. She's going back to seller on ebay. Hopefully I can find another one decently cheap.
Click to expand...
Click to collapse
Unless Motorola tells you otherwise, I wouldn't bother, because I don't think swapping the phone will get you anywhere. You and I are not the only ones with this issue.
Unless Motorola tells you it's hardware, then either it's a bug on the O/S, or it's a bug with one (or more) of the apps we're using. And in either of the two latter cases, swapping phones won't make a difference.
Since I'm pretty sure I've seen people complain about this issue with *different* models of Android phones, I'm guessing the problem is not hardware.
For what it's worth, I got rid of Go Launcher, and I haven't seen the problem happen since. It's not a guarantee of course, but prior to that, my internal sdcard was getting wiped at least once a day.
I'd recommend troubleshooting this via the half life method. Uninstall half of your apps and see if the problem re-occurs. If enough time passes that you're certain you're in the clear, re-install half of the apps you uninstalled and test again. Keep doing that until you figure out the culprit.
I hope you're wrong, only because I sent mine back and ordered a brand new one. I didn't want to bother trying with Motorola on the first one I bought because I got it on ebay and had a limited window to return it in. If the new one has issues, I'll call them up.
The Google Play store is asking me to pay for apps I've already purchased. I've been installing a bunch of ROMs. Should this matter?
no it shouldnt matter if you are signed in to google account where you bought them from
You shouldn't get charged again for apps that you purchased I have a couple apps that I've purchased that's on google play that I don't have installed and I can go and install them again with no prob.
I've been seeing this when swapping around roms.
A reboot and they go back to saying purchased.
regalpimpin said:
I've been seeing this when swapping around roms.
A reboot and they go back to saying purchased.
Click to expand...
Click to collapse
It happened with me with titanium backup which happens to be my most important. Later in the day it recognize it as a paid app.
Sent from my EVO using xda premium
Seems to have worked itself out. Must have just been a bug.
So... I have FJ Mod on my note. Things have been running great for a long time. Then a few days a go, out of the blue, google voice was constantly crashing. Then the gapps process. Then it got ridiculous and everything would crash. Then I noticed that when I restart, it saves nothing that I had done. For instance, my call log, text messages, moved icons on my homepage.
I did a wipe in CWM, and everything came back the exact same. Still the same problem, icons still in the wrong place... no idea whats going on.
Has anyone got any advice for me? I was going to try and put a new ROM on later if worse comes to worse, but as is, this is very frustrating. I often have to restart my phone just to use the browser, or message, or anything really. I am just hoping that my internal SD isn't screwed some how and now allowing me to write to it. I haven't done any changes. I don't even believe I have downloaded any apps since a week or so prior to this issue.
Flashing with ODIN did not good either. I tried to revert back to stock. It uploaded with no issues apparently, and then when it rebooted I was back in ICS with everything as it was... argh.
Find one of the the ics leaka one click Odin packages and run that. Should wipe everything, and then you just have to flash cwm and root again.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
welchertc said:
Find one of the the ics leaka one click Odin packages and run that. Should wipe everything, and then you just have to flash cwm and root again.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
Well, I tried something similar with a rogers stock rom. Booted up Odin, connected to issues. Uploaded/transferred no issues. Figured I'd be on stock Gingerbread upon bootup, but it was ICS! I've done this and similar on multiple phones, not sure whats happening. I will try again with a different rom as you suggested tonight.
I know where the leaks are...this loser has them here....
http://forum.xda-developers.com/showthread.php?t=1740367
welchertc said:
Find one of the the ics leaka one click Odin packages and run that. Should wipe everything, and then you just have to flash cwm and root again.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
Click to expand...
Click to collapse
johnnyb82 said:
Well, I tried something similar with a rogers stock rom. Booted up Odin, connected to issues. Uploaded/transferred no issues. Figured I'd be on stock Gingerbread upon bootup, but it was ICS! I've done this and similar on multiple phones, not sure whats happening. I will try again with a different rom as you suggested tonight.
Click to expand...
Click to collapse
bigjoe2675 said:
I know where the leaks are...this loser has them here....
http://forum.xda-developers.com/showthread.php?t=1740367
Click to expand...
Click to collapse
Greatly appreciated! Thanks for posting the link. I will try it tonight and let you know how it works out.
johnnyb82 said:
So... I have FJ Mod on my note. Things have been running great for a long time. Then a few days a go, out of the blue, google voice was constantly crashing. Then the gapps process. Then it got ridiculous and everything would crash.
Click to expand...
Click to collapse
I had the EXACT problem, out of the blue as well. I didn't have the other stated problems in your OP but I did have the one quoted above. First voice , then a few google apps(gmail, drive, etc). The apps would hang for a few 1-2 minutes (felt like hours) and the phone including capacitive buttons became unresponsive and couldn't do anything with the phone. The "wait" or "ok" buttons on the force close popup were not clickable.. It sorted itself out in a few days and boy did it drive me NUTS. I was afraid to post up here in fear people would think I was nuts and did something myself to make things go so awry. I was convinced I myself was nuts.. im by no means daft when it comes to android dev/tinkering lol. Very strange
Sent from my SAMSUNG-SGH-I717 using xda premium
Well I was impatient and tried 2 different roms right away. Neither worked. Odin showed "pass", no errors. Then it does its auto-restart and bam, back where I was. Not having the best of luck with this right now.
Any other ideas would be appreciated!
simbill said:
I had the EXACT problem, out of the blue as well. I didn't have the other stated problems in your OP but I did have the one quoted above. First voice , then a few google apps(gmail, drive, etc). The apps would hang for a few 1-2 minutes (felt like hours) and the phone including capacitive buttons became unresponsive and couldn't do anything with the phone. The "wait" or "ok" buttons on the force close popup were not clickable.. It sorted itself out in a few days and boy did it drive me NUTS. I was afraid to post up here in fear people would think I was nuts and did something myself to make things go so awry. I was convinced I myself was nuts.. im by no means daft when it comes to android dev/tinkering lol. Very strange
Sent from my SAMSUNG-SGH-I717 using xda premium
Click to expand...
Click to collapse
LOL I actually waited a few days before posting here too. I was hoping that maybe uninstalling and reinstalling some, or updated, or clearing cache and all that would help. As you can see, it did nothing. Heck, after I restart my updates didnt even stick and Google Play is trying to download them again!
Well... still no luck.
Here is another thing I noticed. When I hook up the note to my PC, and look at it, I cannot access my external SD. Furthermore, I had a file on my internal SD that I deleted. When I restarted my phone the file was back. Yet in windows it removed without error. I have no idea what is happening at all.
And now its reading it again........ Ive literally been sitting here trying a bunch of different ways to fix this. Playing around in CWM, trying ODIN including a couple 1 click solutions. The one starts writing to NAND, then stops and gives me an error.
Try taking out your sd card and running it for a while. First note i got was acting that way from the get go. Took it back and got a new one. It started doing the same thing. Finally took out sd card and ran great. Card was going bad. I had replaced the 8 gb stock card with the 16 gb one i had in another phone and apparently the mote didn't like it.
Sent from my SAMSUNG-SGH-I717 using xda premium
johnnyb82 said:
Well... still no luck.
Here is another thing I noticed. When I hook up the note to my PC, and look at it, I cannot access my external SD. Furthermore, I had a file on my internal SD that I deleted. When I restarted my phone the file was back. Yet in windows it removed without error. I have no idea what is happening at all.
And now its reading it again........ Ive literally been sitting here trying a bunch of different ways to fix this. Playing around in CWM, trying ODIN including a couple 1 click solutions. The one starts writing to NAND, then stops and gives me an error.
Click to expand...
Click to collapse
Did you, by any chance, install a custom kernal? IIRC, one of them messed with the mount points. By far, the only way to fix your issue immediately will involve restoring to stock through ODIN, then rerooting and reflashing CWM. This will 100% mark your Note as either defective, or prove that it's a problem in another area. However, I don't believe your problem is with your SD Card, unless you've been using an app like apps2sd.
If you're weary about doing this, try to reflash CWM, or TWRP to figure out if it's something going on with the recovery partition and/or settings. I'm no expert, but the only thing I'm aware of that sticks around through a wipe, and multiple flashes are our recovery, our internal SD files (possible), and sometimes the modem. Also, the one click leaks include a not loader, which could prevent you from restoring a GB Nandroid.
By flashing CWM, then TWRP, then CWM again, or sticking with TWRP, you at least knock out one variable...and by reformatting your internal SD, you ensure no resources are sticking around.
Edit:are you using TiBu to backup and restore/migrate after a flash? Verify your backups under the batch lost.
What could be happening, is you're restoring data in CWM, or TiBu, or w/e ap you're using, and then the Google account sync restore is restoring your settings, and replacing the desired ones, or vice versa.
Edit again: Which launcher are you using? Which utilities do you use? What are your main root apps?
The backup verify is a must...but some launchers will scoot icons out of the way. If you're having a touch screen issue, or an S Pen issue, you could be draggn items around when you're not aware of it.
I'll see this through. You've caught my interest.
Sent from my Transformer TF101 using XDA Premium HD app
johnnyb82 said:
So... I have FJ Mod on my note. Things have been running great for a long time. Then a few days a go, out of the blue, google voice was constantly crashing. Then the gapps process. Then it got ridiculous and everything would crash. Then I noticed that when I restart, it saves nothing that I had done. For instance, my call log, text messages, moved icons on my homepage.
I did a wipe in CWM, and everything came back the exact same. Still the same problem, icons still in the wrong place... no idea whats going on.
Has anyone got any advice for me? I was going to try and put a new ROM on later if worse comes to worse, but as is, this is very frustrating. I often have to restart my phone just to use the browser, or message, or anything really. I am just hoping that my internal SD isn't screwed some how and now allowing me to write to it. I haven't done any changes. I don't even believe I have downloaded any apps since a week or so prior to this issue.
Click to expand...
Click to collapse
Also, tap USB utilities in settings, by the other FJ mods, and tap the selection there, then check to see if you can find your SD card through your PC.
In addition to the above, you can also enter the "Tools" section of FJmods, and disable ad blocking, remove touchwiz UI, s voice, etcetera, and return ALL settings too default, and remove all extras. You can reflash recovery there too.
How are you trying to reformat your SD card?
Sent from my Transformer TF101 using XDA Premium HD app
Jamesyboy said:
Also, tap USB utilities in settings, by the other FJ mods, and tap the selection there, then check to see if you can find your SD card through your PC.
In addition to the above, you can also enter the "Tools" section of FJmods, and disable ad blocking, remove touchwiz UI, s voice, etcetera, and return ALL settings too default, and remove all extras. You can reflash recovery there too.
How are you trying to reformat your SD card?
Sent from my Transformer TF101 using XDA Premium HD app
Click to expand...
Click to collapse
I had installed a custom kernel on Gingerbread before, but obviously that was replaced with the one I used with FJmod. It had been operating fine for over a month.
Also, I removed my SD Card, and tried everything without it. I have tried restoring gingerbread stock and ICS stock through both ODIN and CWM. Even formatting through CWM does nothing as when I restart I am back to normal.
As for root, I only had 2-3 programs with access. ES File Manager/Task manager, and I tried one called Lucky Patcher (I will verify this evening). All of these had been on for at least a week prior to all this beginning.
I havent been using TiBu for anything at all actually.
The launcher I am using at the moment is Nova.
Other than that, I am going to try a few of your suggestions once I am done work. I will post my results tonight!
Thanks for the suggestions and info, greatly appreciated.
EDIT: Just to be clear. I am formatting then restarting and all my apps, icon placements and wallpaper return. Even my call history is stuck up to the 13th and erases recent calls. I am also trying to revert to stock ICS and Gingerbread through both ODIN and CWM. After it is done installing through ODIN and reboots, I return to the way my phone was before. Same with CWM. After flashing through CWM I return right back to the way it was. I am not doing any restoring or anything. I have done this plenty of times in the past before. The only thing I can possibly imagine at this point is that my SD is somehow stuck on read only. Yet it is weird because again, I can delete files and apps (and even windows shows them as gone), but after a restart they are all back! I can remove apps, but they are still in the app menu too.... I can even run them lol (even after deleting their folder). The phone is stuck in stasis.
All of this just happened one day out of the blue. No new apps (for at least a week) too.
I have a GTab that had the EXACT same symptoms.. turns out it's internal flash memory was bad, not the microSD. going for broke I opened it up and desoldered the flash memory IC and it uses the microSD now as its primary storage. If even after a stock reflash you have problems I hope you have warranty.
Black6spdZ said:
I have a GTab that had the EXACT same symptoms.. turns out it's internal flash memory was bad, not the microSD. going for broke I opened it up and desoldered the flash memory IC and it uses the microSD now as its primary storage. If even after a stock reflash you have problems I hope you have warranty.
Click to expand...
Click to collapse
Great... lol! I have a warranty, but no one will work with it due to the fact I have a custom rom. Am I maybe contacting the wrong people? I contacted Rogers and they said they couldn't help me. Well I am going to purchase the s3 as I get a small discount on it. I am positive I will end up with the next note unless some sort of crazy deal passes in front of me for another note.
johnnyb82 said:
Great... lol! I have a warranty, but no one will work with it due to the fact I have a custom rom. Am I maybe contacting the wrong people? I contacted Rogers and they said they couldn't help me. Well I am going to purchase the s3 as I get a small discount on it. I am positive I will end up with the next note unless some sort of crazy deal passes in front of me for another note.
Click to expand...
Click to collapse
No stock Odin for your phone? I would attempt this to be absolutely sure the problem isn't software related.. they should warranty hardware faults.
Black6spdZ said:
No stock Odin for your phone? I would attempt this to be absolutely sure the problem isn't software related.. they should warranty hardware faults.
Click to expand...
Click to collapse
No sir. I tried stock gingerbread and ics. I've tried custom roms. I've tried just erasing it too! Tried Odin and CWM. I am going to try and change recovery today again too.
Rogers said they won't help. They used the word "launcher" but I knew what he meant. They think I may have overclocked it any burnt it out I bet. Maybe I will try calling samsung.
Thing is, all my private info is on there! At least no private pics though
johnnyb82 said:
No sir. I tried stock gingerbread and ics. I've tried custom roms. I've tried just erasing it too! Tried Odin and CWM. I am going to try and change recovery today again too.
Rogers said they won't help. They used the word "launcher" but I knew what he meant. They think I may have overclocked it any burnt it out I bet. Maybe I will try calling samsung.
Thing is, all my private info is on there! At least no private pics though
Click to expand...
Click to collapse
If your have insurance, and it turns out the phone was physically damaged , you could try making a claim....but that's only if it was physically damaged. So you restored stock through odin? Did this happen on the stock unrooted rom?
Sent from my Transformer TF101 using XDA Premium HD app
Jamesyboy said:
If your have insurance, and it turns out the phone was physically damaged , you could try making a claim....but that's only if it was physically damaged. So you restored stock through odin? Did this happen on the stock unrooted rom?
Sent from my Transformer TF101 using XDA Premium HD app
Click to expand...
Click to collapse
Well its currently stuck on FJ Mod (which I think is a great rom), and then it just started acting up. I cannot restore Gingerbread stock, or ICS stock, or anything else. ODIN and CWM both show completed on my attempts, but upon reboot my device is back exactly where it left off on the 13th.
I picked up the S3 and I like it, but I miss my note badly
What is the first thing you will do with your phone? Remove bloatware? root? etc.
budven said:
What is the first thing you will do with your phone? Remove bloatware? root? etc.
Click to expand...
Click to collapse
Probably install clash of clans and hayday hahaha..
Porn in 4k?
Sent from my Nexus 7 using XDA Free mobile app
jager420 said:
Porn in 4k?
Sent from my Nexus 7 using XDA Free mobile app
Click to expand...
Click to collapse
That applies new emphasis to the attribute of, "flesh tones". Giggity giggity giggity
thedanks said:
Probably install clash of clans and hayday hahaha..
Click to expand...
Click to collapse
Went to install clash of clans... it comes preloaded lol.
thedanks said:
Went to install clash of clans... it comes preloaded lol.
Click to expand...
Click to collapse
Your joking right? That's literally the only game I play on my phone.
Chilidog said:
Your joking right? That's literally the only game I play on my phone.
Click to expand...
Click to collapse
not joking. i am pretty sure it was preloaded. i went to the app store and it said installed, i chose not to restore backups from my google account. it didn't restore any other apps.
First thing I did was install all my personal apps, then debloated VZW junk.
One thing I always like to do with new phones is go through all of the preloaded ringtones and notification sounds. Some of them are so hilariously bad I'm actually tempted to use them.
First thing I did was enable ART in developer settings. I recommend you all do the same!
The first thing was root. By far the most important aspect for me.
Secondly, fought with my bloody MicroSD card. Had about 30GB of music, 20GB of ePSXe/PPSSPP games, a couple of thousand pictures (including recent ultrasound shots of my unborn child), and a full Titanium Backup folder from my S4. Removed said card from S4, even went so far as to unmount it from the storage menu. Popped it into my G3 and got the dreaded "Blank SD card" message. Tried slotting it into the S4 again. Same thing. Went back between the two devices and the card reader on my laptop for about fifteen minutes before giving up. Delved into forums for another thirty, no real luck besides finding out that the S4 seems to have a lot of issues with SanDisk's 64GB MicroSDXC card for some reason.
After much lamenting...formatted the thing, ran another backup of Titanium, finally got what I needed over to the G3. Cussed for another thirty minutes or so, smoked a few cigs, then got back to it. Froze a long list of bloatware/services I won't use. Installed Xposed and the G3 TweaksBox.
And now, nothing. It's more or less ready for me to swing by Verizon tomorrow and have them transfer it over to my line and reactivate my mother's dumb phone. Because well...As much as I am liking the G3, I wasn't about to give up unlimited data for it. Here's hoping someone can unlock the bootloader or find a loki workaround for the device!
jossicruz said:
First thing I did was enable ART in developer settings. I recommend you all do the same!
Click to expand...
Click to collapse
specifically what differences have you noticed with ART?
kthung said:
specifically what differences have you noticed with ART?
Click to expand...
Click to collapse
Truthfully, not a whole let yet. This was my first chance to try ART as I'd heard from other device threads that it can improve overall performance and bring a slight boost to battery life. I definitely did notice there was little to no lag in certain apps compared to when I was running dalvik. Although, my G3 has shut off on it's own multiple times today and I only received it this morning so I'm more concerned about getting it stable
jossicruz said:
First thing I did was enable ART in developer settings. I recommend you all do the same!
Click to expand...
Click to collapse
Don't jump the gun. Many people reporting bluetooth audio stuttering with screen off, wake locks, and random restarts with ART enabled.
i hope they make xposed compatible with ART soon
Tillmorn said:
Secondly, fought with my bloody MicroSD card. Had about 30GB of music, 20GB of ePSXe/PPSSPP games, a couple of thousand pictures (including recent ultrasound shots of my unborn child), and a full Titanium Backup folder from my S4. Removed said card from S4, even went so far as to unmount it from the storage menu. Popped it into my G3 and got the dreaded "Blank SD card" message. Tried slotting it into the S4 again. Same thing. Went back between the two devices and the card reader on my laptop for about fifteen minutes before giving up. Delved into forums for another thirty, no real luck besides finding out that the S4 seems to have a lot of issues with SanDisk's 64GB MicroSDXC card for some reason.
Click to expand...
Click to collapse
I feel your pain!!! My Samsung 64gb MicroSD also took a dump, when I removed it from my GS3. Went through the fuster-cluck as you, taking a fresh TB snapshot and everything. Thank goodness for FolderSync, which I use to back up my photos to the cloud, else I'd have been SERIOUSLY PISSED!
manaox2 said:
Don't jump the gun. Many people reporting bluetooth audio stuttering with screen off, wake locks, and random restarts with ART enabled.
Click to expand...
Click to collapse
I should have held off. I did two factory resets followed by enabling ART each time and it froze on deep sleep each time. A 3rd factory reset and switching backed to Dalvik fixed my issues.
jossicruz said:
I should have held off. I did two factory resets followed by enabling ART each time and it froze on deep sleep each time. A 3rd factory reset and switching backed to Dalvik fixed my issues.
Click to expand...
Click to collapse
This. I rooted, titanium backup, removed bloat, installed my stuff, and swapped to ART. Just this morning I had 3 full freezes in a deep sleep that required battery pulls.
I just swapped back to Dalvik. At least I can use xposed. I have not done a factory reset. Going to hold off on that until it happens again.
I recommend others to not jump the gun as well. No, I only installed about 7 apps that are all stable. Avoiding anything truly custom for another week to make sure all is well with the device.
I hope this is emphasized enough by now. Please do NOT switch to ART on the Verizon G3. Many people had random freeze/power off problem with ART. Simply switch back to Dalvik fixed the problem.
The difference is night and day. On ART the phone stutters and gets really hot. I almost decided to return it before I realized all problem started after switching to ART. On Dalvik it's behaving more or less like a flagship is supposed to.
Hello everyone,
I might have a big problem.
This morning I booted my HTC One M7 as usual, and when it finished booting it opened a browser tap with a fake whatsapp update. I closed the browser immediately, and five minutes after this, the exact same thing happened. I started thinking how this could happend, and honestly I have no clue. All my apps are from the play store, and I only download documents for school. I haven't even downloaded a new app in the last week, however 15+ of my apps aren't up to date.
I scanned my phone with malwarebytes and it couldn't find anything. I rebooted my phone after the scan, and the problem seems to be gone. I was telling this story to a friend of mine this afternoon, and my mother said that she experienced the same thing, just a couple hours before I experienced it. After further investigation, it wasn't exactly the same. When she opened whatsapp, it asked her to do a weekly back-up of her chats. At first, she closed whatsapp, but when it appeared again, she clicked yes. She wasn't very clear about this, so I don't know if it was a fake menu, or the real deal. I have also scanned her Moto g (2013), and it found no malware.
I don't know if this could be harmfull. Especially because my parents use their phones for mobile banking.
This is a screenshot of my HTC
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
zelendel said:
It could easily have been done through whatsapp. Part of the reason most people have stopped using it. Viruses run rampant I'm just about all of Facebook apps. And no anti virus will find them as they are vastly different then normal viruses.
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In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
Dark-shot said:
In the Netherlands literally everybody uses it, but it's good to know that this could indeed happen! Should I be worried about this, and what should I do when it returns?
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Yeah I heard alot of people in Europe use it alot, here in the states almost no one uses it really except for kids. Most have moved to hangouts.
If I was you I would completely back up the device and then wipe everything and reflash the device.
Things like this will not be picked up by so called virus scanners.
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
Dark-shot said:
I'am afraid that it is something like ShiftyBug (https://blog.lookout.com/blog/2015/11/04/trojanized-adware/). In the article it says that you have to install apps from third parties, but I have almost never done that. I have downloaded popcorntime in the past, but I have deletet it almost 6 months ago.
I'm afraid that if I reflash my device, that it will come back fairly soon. Is it possible that it has spread over my wifi network? Because of the fact that my mother got something similar on the same day.
But how do I know for sure that it is a virus? After I restarted my phone (12 hours ago), it hasn't shown up yet. Am I worried for nothing, or is there a big chances that I'm infected?
Thank you for all your replies!
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The key word there is almost. If you reflash the device and it comes back then it maybe something that someopne else downloaded and was shared through your network. As you said your mother also saw it so I would go through her phone as well.
There are many apps out there that do this that are in the play store. So it is all a matter of being careful.
There is a chance. If it is big or not depends on how you use your device. It could also have come from a website someone visited. Im not saying you did but many porn sites are set to infect devices when they visit them.
If it was me. I would just start from scratch with each device and make sure that all the things installed are legit.
You could also run a logcat and try to reproduce it. That would tell you what is causing it.
Doesn't seem dangerous.
JohnColston said:
Doesn't seem dangerous.
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Then you have not been paying attention. Any browser pop that tells you to update an app is 99% an infected apk. It is a common practice for those that take apks and re-package them with malware
After reading more i must admit you are right.... My bad:good:
So I have to flash my phone, aren't there any other options? And if not, how do I reflash The HTC firmware to my phone?
Should I make a back-up before doing this, won't the malware spread again if I instal the back-up on my phone?
Thanks again!
EDIT:
Unfortunately, I still haven't been able to reproduce the problem.
I still haven't been able to reproduce the pop-up.
I do propably know where the problem came from, a friend of mine sent me a older version of soundcloud (the new one can't cache music). I installed that app, decided that it was to old for me and deleted it. The malware must have spread right after the first use. I'm planning on flashing my phone inthe weekend.
EDIT: I can reprodce the pop-up! It's linked to opening the app 'night mode', this app was downloaded in the official play store 2 years ago. Since then it hasn't got a lot of updates though.
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
Dark-shot said:
Hey,
Time for a little update.
Last weekend, I contacted HTC's customer support due to the fact that I couldn't find my software version. They told me that I should execute a RUU, but they couldn't find the right version, so I had to contact the Dutch customer support (I didn't do this in the first place because the Dutch customer support wasn't open in the weekend).
The next monday (23-11) I contacted the Dutch customer support and asked them for the ROM, and unfortunately due to the regulations they don't publish the ROM's. However, they told me to do a factory reset and that should solve the issue. Unfortunately, it didn't. After the reset, I now get a different Whatsapp pop-up once or twice a day. The pop-up isn't connected to opening an app, like it was before the reset.
A friend of mine experienced the same problem this week on his new Moto X. All the other phones in my home network don't have this problem.
I hope someone will be able to help me!
Thanks in advance!
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There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
sdeepb said:
There's a chance that it might've spread over a certain network.... Is you and your moto x friend uses the same network ?
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Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
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Depending on the malware a factory reset will not remove it. In fact most malware cant be removed that way. You have to flash the whole device to get rid of it.
Dark-shot said:
Yes, we both use the wifi network at our high school. But I did the factory reset friday evening, and since then I haven't connected to that network.
It might have spread through that network though.
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In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
sdeepb said:
In my opinion after starting all over again as you've already been told, you should do all that you did before and monitor each step with patience and concentration to actually understand what's behind this... This may help out
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As he said. Here is what I would do if I was in your place. Anyone got any extra steps to add feel free to chime in. This would kinda suck for a bit.
You will need a custom recovery. And a bit of time to set up
1. Take everything off device.
2. Format full device in recovery. Not factory reset. Format system, data, internal storage and both caches.
3. Flash complete stock firmware.
4. Get root before rebooting
5. Reboot, do not connect to wifi during set up. Do not restore anything.
6. Get Catlog from the play store and run it.
7. Then continue set up. Wifi and ect. Scan backed up files with a pc virus scan but only return what you really need.
8. When restoring from TIBU install apps fresh from the market and restore data only to apps. (sucks I know but only way to be sure) make sure to delete old back and redo.
Then monitor catlog. This will tell you everything going on. You would be able to figure it out.
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
veer.killerboy said:
Lol... Use adaway or adblocker and such pop up will be gone ... These are the new tricks from those freaking advertisement companies. They are now smart buddy. Even they can access the vibration as the pop up will come phone will get vibrate and users understand this as genuine and click on those ads . You got whatsapp pop some got browser pop up. Hope this will help u ...
Even you can flash moaAB ADBLOCKER from recovery.
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If you would've read it fully than you'll know that the case is far bigger than what you're thinking it is