[Q] Strange issues with S2 - Galaxy S II Q&A, Help & Troubleshooting

Hello guys. Been using the galaxy s2 for the last 4 months and am amazed at the speed and amount of customization that can be done. Have not rooted it till now, am thinking about it. I'm running the latest gingerbread version 2.3.5 updated through samsung kies.
Anyways I'm having the following issues
1) The phone gets heated up when there are no widgets running and sometimes also if I just keep it on the table. it gets heated up so much to the point that it becomes scalding hot. have checked it with battery meter and temp goes upto 55 degrees C. When i switch off the data networks it returns to normal. Are there any apps which run in the background without my knowledge? if so how do i stop these apps from running.
2) Recently bought a sandisk 16gb memory card and when I transferred my 3rd app (any app) to the memory card the phone goes into a boot loop, and also causes some of the widgets and app drawer to load slowly, which caused my phone too heat up toooo much!!! I changed memory cards (4gb, 8gb etc) still the same. When I tried to show the samsung service guys this problem everything was normal. I tried the cards on another s2 and there were no problems!!! I showed them a video of the problem and they were puzzled!!!
3) Before giving my phone for checks/repair of the above problems I tried to do a backup of the phone. Even after two hours the backup was at 0% and the phone had heated up! I used another PC the next day to do backup and it was the same case!!!!
4) When I gave my phone for checking at the samsung service they asked me how was the gingerbread update done? Did the samsung service center do it or was it installed through third party software? I told them that I updated the phone via samsung kies. They then tell me that its third party software and its not official. if it is done by the samsung guys it is official. I asked them since Kies is a software released by samsung for the backing up/restore/updation of their phones how can it be third party software. they tell me thats how it is! Now the question is why is samsung kies a third party s/w to even the Samsung guys?????
5) I also told the samsung guys about the fact that i couldn't do the backup (problem no.3) and asked them to do it. But they were saying that only contacts and photos can be backed up and not the sms or mms. Again I asked them that using Kies we can do the backup of everything including sms/mms; they again, actually they demanded that it was just a fluke, and sms/mms never get backed up by the kies software. so i was wondering whether it is true that sms/mms never get backed up?
6) After I got my phone back from the service guys (the phone was formatted and 2.3.5 was freshly installed Baseband version I9100XXKI4 Kernel Version 2.6.35.7-I9100JPKJ2-CL655700 [email protected]#2 Build No.GINGERBREAD.JPKJ2). Now the question is how do I download the apps which I had before??? I don't remember all of them. Does the android market keep a record of the apps we have downloaded so that once the phone is formatted we can download the same apps by visiting the android market?
7) How do I get Need for Speed Hot Pursuit?? I'm in Qatar and I only see NFS shift in the samsung apps and that too is for galaxy S1!!!
8) the android market on the phone says I have an update for google maps but I cannot download since it is not available for my region!!! But when i access the market through a PC it says that google maps is already installed. What's happening??? Anyone have a solution???

Send a complaint to Samsung directly about the service center and the allegations they made.
Sent from my GT-I9100 using XDA App

fahdeen said:
1) The phone gets heated up when there are no widgets running and sometimes also if I just keep it on the table. it gets heated up so much to the point that it becomes scalding hot.
Scalding = Burns does it burn the table 55 is not scalding .
4) When I gave my phone for checking at the samsung service they asked me how was the gingerbread update done? Did the samsung service center do it or was it installed through third party software? I told them that I updated the phone via samsung kies. They then tell me that its third party software and its not official.
100% not true its genuine Samsung though its possible for a user to mess up a firmware update via Kies did you have problems before this update .
6) After I got my phone back from the service guys (the phone was formatted and 2.3.5 was freshly installed Baseband version I9100XXKI4 Kernel Version 2.6.35.7-I9100JPKJ2-CL655700 [email protected]#2 Build No.GINGERBREAD.JPKJ2). Now the question is how do I download the apps which I had before??? I don't remember all of them. Does the android market keep a record of the apps we have downloaded so that once the phone is formatted we can download the same apps by visiting the android market?
Connect to the market using your original account log in details .
8) the android market on the phone says I have an update for google maps but I cannot download since it is not available for my region!!! But when i access the market through a PC it says that google maps is already installed. What's happening??? Anyone have a solution???
Whats happening >>> A Update not available for your region market enabler may help see the market .
B older Google Maps are installed according to your PC .
jje
Click to expand...
Click to collapse

Thanks for your reply JJE!
1) sorry for the misuse of words.....but the unit was hot!
6) I went online the minute I got my phone back through my PC....there was a history of the apps I had downloaded. But when I checked into google via my phone...the entire history was cleared i.e gone!
8) Initially google maps on the android market said the update is not available for my region". Now it says "Your device is not compatible with this item."

Related

[Q] Where is my device in web based market?

I have read nearly all the "Market Fix" threads and can't find an answer to this. And I have tried searching as well, but pulled no results from the gTablet forums, so my apologizes if this seems like a double post of something already discussed.
When I access the Android Market via my pc, it says that I do not have any devices and can not install from there. I can merely browse. Now when I first flashed Vegan 5.1.1, I saw my device but now it's gone. I have not changed my account since I started and signing out and back in has not resolved this.
Also is it normal to have to apply the "fix" on a regular basis? Even before my device disappeared from my web settings, I have noticed a few times that my Market web searches often show results my Market app does not.
Thanks.
Does your tablet still have access to the Market?
While it's not typically needed to do the fix "again", I have read and experienced it myself where the Market seems to have reset itself back to its pre-fixed state.
This happened to me when the Market updated itself from 2.x to 2.x1 or whatever version it pushed down. I had to do the Market Fix again after that....this time quite a few times to make it work.
The Market on your device is designed to show you what apps are available for your device (ie hardware features and OS version) while the view you see from the Web is everything, regardless of hardware/OS version.
Do your Market Fix until you have a significantly "full" market and download something from the Market on your device. Check back on the web and see if you see it.
I've switched ROMs and such and still see my device (though it's name/info has changed on the website).
Thaks for your reply.
The market is accessible from my gTab, the device just does not show up via the web Market (either from pc or DolphinHD).
My big concern is that I will be upgrading my phone to a HTC Inspire this week and I want to make sure the apps I have purchased will be available when I add the new phone. If I don't have a device in the web store, will it effect my ability to get to all my apps?
As long as you use the same gmail account on your phone you should be able to get all the apps you purchased.
Not sure why your tablet does not show on the web market. We have 2 phones and the gtab on the same account, and they all show up on the web.
Maybe you find a solution in google help https://market.android.com/support/bin/answer.py?answer=1141080 or the tab magically shows up once you have your phone.

cannot make any purchase from android market (works from phone)

(re-posting from Q&A section as wasnt sure where this belonged)
Hi,
I am based in HongKong. I received a Prime purchased in US 3 days ago, already updated to ICS pre purchase and with latest market version. However I have been facing couple of serious issues :
1. While I can see all the paid apps while browsing the market but if i try to purchase anything, it given me "error: item you are trying to purchase cannot be found". I tried purchasing same app from my HTC DHD (rooted w Android Revolution ROM) and did not face any problem! HongKong does have paid app availability so I dont think root should be necessary unless ICS changed that?
edit: i am able to download any free app without problem
2. The search in the market seems horribly broken. I dont even get Skype to show up if i search for it. I had to google and follow the link to market to download it..
Any suggestions? Do I need to reinstall ICS? I have already tried doing a factory reset but it dint help..

[Q] New to android

Hi everyone this is my first time posting on the forums. I just upgraded from my blackberry 9700 to a Razr HD from Fido. I've never had an android phone before so this it's all new to me. I have a few general questions about how the operating system works and i was hoping you guys can help me out.
My phone came pre-installed with a few apps from Fido, but they only link me to a website to buy games, music, etc, and only work when i am on their network. I tried deleting them but i can't, i looked it up online and the internet said the only way it can done is by rooting the device. I bought the phone replacement warranty from future shop and i don't want to void the warranty, but the internet also said that rooting the phone voids the warranty.
I also downloaded a game but it wouldn't load since i needed flash player for it to work. The game redirected me to the adobe website to get it, but i wasn't sure which version of android my phone has. My phone info only said 4.0.4, and the versions on the adobe site were 4.0.4xxxxxxx. I tried 2 of them randomly from the list but they didn't work. Also how do i upgrade my phone to the most recent version of android? When i checked for updates it said it had the most recent updates.
How secure is android, and do i have to be careful with what websites i browse or what apps i download from the google store. And is there any way to make sure an app or anything downloaded from a place other than the google store is safe?
The last thing is how do i close programs that are running? I know on my ipad i could double tap the home button and close/open apps, is there anything similar on android?
Thanks for any help you guys can give me. If you have any other general advice that would be great too.
The apps that come pre-installed can only be deleted by first rooting your phone.
Yes, rooting does void warranty, but nothing to worry about as you can unroot your phone and it will get your warranty back
About Flash Player... I really don't know.
4.0.4 is the latest update for the Motorola Razr HD. Although latest version is 4.2.1 Motorola has to work with the drivers and several stuff to get a stable version of Android working on it... Updates are not as fast as you might think but according to Motorola your phone should be getting 4.1 (Jellybean in Q1 2013)
I don't know how secure is Android, but I never had malwares or anything like that... Just try to download apps which have good comments and lot of downloads...
For Samsung Galaxy phones they all come with a Task Manager, where you can close all apps and background programs. You should download "Advanced Task Killer" that will close all the programs. and remember to not push the middle button if you want to close an app, as it will leave it running in the background, just press the backwards key.
I hope someone else completes my post :3
bruce671 said:
Hi everyone this is my first time posting on the forums. I just upgraded from my blackberry 9700 to a Razr HD from Fido. I've never had an android phone before so this it's all new to me. I have a few general questions about how the operating system works and i was hoping you guys can help me out.
My phone came pre-installed with a few apps from Fido, but they only link me to a website to buy games, music, etc, and only work when i am on their network. I tried deleting them but i can't, i looked it up online and the internet said the only way it can done is by rooting the device. I bought the phone replacement warranty from future shop and i don't want to void the warranty, but the internet also said that rooting the phone voids the warranty.
I also downloaded a game but it wouldn't load since i needed flash player for it to work. The game redirected me to the adobe website to get it, but i wasn't sure which version of android my phone has. My phone info only said 4.0.4, and the versions on the adobe site were 4.0.4xxxxxxx. I tried 2 of them randomly from the list but they didn't work. Also how do i upgrade my phone to the most recent version of android? When i checked for updates it said it had the most recent updates.
How secure is android, and do i have to be careful with what websites i browse or what apps i download from the google store. And is there any way to make sure an app or anything downloaded from a place other than the google store is safe?
The last thing is how do i close programs that are running? I know on my ipad i could double tap the home button and close/open apps, is there anything similar on android?
Thanks for any help you guys can give me. If you have any other general advice that would be great too.
Click to expand...
Click to collapse
Questions should be asked in Q&A.
Welcome and read http://forum.xda-developers.com/showthread.php?t=1466228
The flash player isn't supported on 4.x +. But there is a way to get it. I will link u to that. And talking about play store, the apps on play store are mostly secure. But make sure u check what permissions the app is asking for and also check the reviews before downloading.
There is a built in task manager on ics (4.0.4). Hold the home button for like 2-3 sec. U ll get it. Swipe it away to close em. Personally I don't prefer any task managers (other than the stock), Cuz they r just gonna be running in background, doing some Crap thus draining battery. (not that I'm telling all that the member above said was wrong, they r just my ways! )
Flash player - try
http://forum.xda-developers.com/showthread.php?t=1770480
Or http://forum.xda-developers.com/showthread.php?t=1774336
Sent from the zombie world. No they aren't coming yet!

[Q] android virus?

Hello all.I own a d2tmo Samsung galaxy s3. I installed paranoid android 3.99 on my phone,and shortly after,I realized my stock messaging app was gone. Then my Google search apk disappeared, then HALO, then the play store! Search was replaced by some weird search icon. And in my installed apps, I had one at the bottom which was all traditional chinese. I wish I could have screenshot it, but I bank on my phone,and I wiped it shortly after to prevent further infection/stolen data.has anyone ever encountered this before?I feel like its still hiding in my SD card :/
Nope never heard of this one before. If you still have that version of pa on your PC, double check its the real one for your phone, check md5sum/sha1 too be sure.
If it is then chances are it is something you downloaded, look back at any apps (even from the play store) or website you may have visited from mobile or any other files you downloaded. May not be a bad idea to backup only important things from SD card then format it and restore just to be safe until you track down the culprit
Best of luck and be careful what gets download to your phone!
Sent from my Nexus 4 using Tapatalk 2

Google play services restart every 10 seconds

Good day everyone first post here and really seeking some help to a headache i'm facing. I know it's long but please bare with me.
What is happening
So this all started when i was frustrated that i only have 80Mb of internal storage on my phone and every time i need to update whatsapp i need to uninstall it and install it again. I looked up some things i can do and what i found was SD maid and it worked really well, it removed junk files and log files to the point where i had 800Mb open i was smiling bright haha, i reinstalled whatsapp with no problem.....a little bit later my phone starts to vibrate every 10 seconds and then 3 seconds later another and this has been going on for the last day. I uninstalled whatsapp thinking that it may have caused this to happen in some way and then i noticed that it's not the cause, my phone is still vibrating and lagging so i checked my running apps and saw that google play services had two services, one running fine and then i noticed that the other one is restarting every 10 seconds, so every time my phone vibrates it restarts.
My setup
Samsung pocket android 2.3.6
Rooted
What i have tried:
First thing i did was cleared Play store and services cash and data and i also did the framework.
It didn't work so i uninstalled play store to factory default and uninstalled services as well, so then installed the latest version from apkmirror.
I also installed a older version just to make sure it's not the latest version that's having this problem.
Things i noticed
The service that get's restarted each time is: com.google.data.gms.persistence and when it's running it's name is google fit.
When i installed whatsapp again just to have it while my phone vibrates like this, i could not finish the install because i needed to authenticate my google drive ownership and it fails to do so because i think the service that handles the syncing is the one that's restarting
I do not know what to do about it because i have tired what i can think of, so if anyone has any idea what i can do i would incredibly appreciate it
Does anyone have any idea to what i can do? the only thing that i can think of is to reset the phone and that would suck
Hey all so after a whole day of trying to fix my phone i finally think i got it working.
So what i did was backup my phone's data and the factory reset my phone.....it was fine for a bit but when i needed to install google play services the problem came back, i downloaded it from the play store so there was no problem with that. So what fixed it for me was installing a much older version of the play services app (latest version is something like: 9.4.xx and the one i installed was 8.3.01) The older version does not make my phone vibrate and also my play store runs faster now as well.
At the end of the day i didn't need to factory reset my phone i just needed to install a much older play services. Hope this helps someone else in the future have a awesome day.

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