[Q] Stuck on loop. - Atrix 4G Q&A, Help & Troubleshooting

Here's a bit of back story incase any of you haven't seen my previous thread.
I unlocked the bootloader and installed cyanogen using this Guide. All worked well for a few weeks until my Wifi, Bluetooth and Mobile Hotspot all stopped working. So I created a thread and was told to try putting " Fruitcakes 2.3.5 System and Boot NO Webtop " on and the radio mentioned in this Thread with some success at getting it working for a few hours, but then it went back to what it was before, with activating wifi causing a reboot and bluetooth + mobile hotspot not working at all.
My phone info before I decided to RSD this http://forum.xda-developers.com/showpost.php?p=19657465&postcount=248]Image:
System Info
4.5.133.MB860.ATT.en.US
Android Version
2.3.5
Baseband version
N_01.77.36p
Kernel version
2.6.32.9 [email protected] #2
Build number
4.5.133
The RSD ( v5.4.4 ) showed all progression bars to full, however, when it gets to the " Please Manually power up this phone " stage, my phone is getting past the " Duel Core Technology " boot up screen, then gets to the motorola sign with red going round it and keeps rebooting and doing that. Click on the image below, it'll take you to a video and you'll see what I mean.
Could anyone please help?
Cheers!

SOLVED:
Forgot to factory reset VIA Android Recovery.

Related

[Q] Urgent! Data Won't Work on Any Rom, Even Stock!

Hi,
I recently acquired this galaxy S after my HD2 stopped functioning. When I got it, it had Cynaogenmod on it; however, I wanted MIUI. So, I reverted the phone to stock configurations and loaded MIUI on there.
I used the methods posted in this thread and loaded the revamped SS-6 MIUI rom (I tried all the way up to SS-8). I later found that this was an outdated method and used the suggestions made by the rom creator. Both times I loaded the OS successfully. Unfortunately, the data wasn't working. It showed that I was connected and had full bars with 3G or H connection... but all apps that required data still failed to connect.
I always got a message saying "Data connectivity problem: Server failed to communicate. Please try again later." So, I reverted the phone back to stock JFD using ODIN. I still have the data issue -- nothing connects. The bars are still full and the 3G symbol is still there... it just won't work.
The phone info is:
Model Number: SGH-T959
Firmware Version: 2.1-update 1
Baseband Version: T959UVJFD
Kernel Version: 2.6.29
Build Number: ECLAIR
The "Mobile Network Type" reads "HSDPA" and the "Mobile Network State" reads "connected".
Just to clarify, I can still text and call. I just have no data. Wifi works. Any assistance would be greatly appreciated; I'm completely stumped here. Thanks!
You saw the answer in the other thread, right?
Nope, I've been looking for an answer. Is there a thread that has a solution?
The one titled: "Miui completely ignores Data settings". It's a problem with the latest MIUI.
Check out the second post in the GingerZen thread. Follow the steps and ODIN using Eugene's Froyo That Does Not Brick. It should give you a fresh start. As a bonus, it re-roots your phone in the process. Note: only check re-partition for the second flash.
Awesome! Thanks, I'll try it. So, I just use the PIT file that comes with vibrant AIO?
You could grab the one from s15274n's "Noob Guide" too.
Then save all 3 files on your desktop for the next time you have to ODIN.
zephyranthesiii said:
Hi,
I recently acquired this galaxy S after my HD2 stopped functioning. When I got it, it had Cynaogenmod on it; however, I wanted MIUI. So, I reverted the phone to stock configurations and loaded MIUI on there.
I used the methods posted in this thread and loaded the revamped SS-6 MIUI rom (I tried all the way up to SS-8). I later found that this was an outdated method and used the suggestions made by the rom creator. Both times I loaded the OS successfully. Unfortunately, the data wasn't working. It showed that I was connected and had full bars with 3G or H connection... but all apps that required data still failed to connect.
I always got a message saying "Data connectivity problem: Server failed to communicate. Please try again later." So, I reverted the phone back to stock JFD using ODIN. I still have the data issue -- nothing connects. The bars are still full and the 3G symbol is still there... it just won't work.
The phone info is:
Model Number: SGH-T959
Firmware Version: 2.1-update 1
Baseband Version: T959UVJFD
Kernel Version: 2.6.29
Build Number: ECLAIR
The "Mobile Network Type" reads "HSDPA" and the "Mobile Network State" reads "connected".
Just to clarify, I can still text and call. I just have no data. Wifi works. Any assistance would be greatly appreciated; I'm completely stumped here. Thanks!
Click to expand...
Click to collapse
Your APN settings are screwed up. You'll need to reset your APN settings. Do not go flashing random software to fix your APN settings.
Hey, thanks for the suggestion. I followed the steps, but I'm still experiencing the data failure. :-\
I expected that to restore all settings. Google the correct APN settings as suggested. Hope that's it.
(But keep the EFTDNB files handy. They aren't exactly random and will usually get you out of a bind.)
I'm pretty sure I have the correct APN settings. At least, they seem to match what everyone else has posted. I noticed that the arrows around the data symbol (3G or H) only light up on the left side. This to me seems to show that I'm sending data; I'm just not receiving it.
Edit: Solution Found! It was on T-Mobile's end. Apparently, the data package from my HD2 was not compatible with this device. So, they set me up with the "Android equivalent" and "presto!", it works. Thanks for all the assistance!

Need original img <3e> recovery for ViewPad7, pls help

Hi there, I'm new here and I need your help.
My ViewPad7 haven't an original <3e> recovery because i get it from another and it run cooked rom.
Now i want to back to the stock rom following here: http://forum.xda-developers.com/showthread.php?t=1601117 but it need an original <3e> recovery.
Could you kindly help me to get it, if you have a backup of original <3e> recovery from your ViewPad7, please send it for me.
Or you can backup your stock recovery follow this guide: http://forum.xda-developers.com/showthread.php?t=1015005 then help me.
Thank you so much. Sorry for my English.
Anyone, please help?
For Vpad7 - do you have the "older" non-ITE or "newer" ITE (multi-touch) screen - original/stock recovery image file or whatever?
If you aren't sure - post your Vpad7's production date, which is on the printed label on the back as that should help ...
I don't know about the 'non-ITE' or ITE screen of my device. Its production date is: 28-4 2011
Please help me!
Thanks Letitride
Based on device's production date, it's "most" likely an ITE device (there is nothing certain or definitive about it ...)
Okay, calvary to the rescue for fellow XDA's.
AS - please check your PM too (you got mail ...)
Letitride said:
Based on device's production date, it's "most" likely an ITE device (there is nothing certain or definitive about it ...)
Okay, calvary to the rescue for fellow XDA's.
AS - please check your PM too (you got mail ...)
Click to expand...
Click to collapse
I'm having the same problem here. Letitride can u help me out also?
Lanfear28 said:
I'm having the same problem here. Letitride can u help me out also?
Click to expand...
Click to collapse
Have you read the following thread & try it to see if you can restore your device ?
http://forum.xda-developers.com/showthread.php?t=1601117
If not or it failed, please be a little more specific about your issues and error messages/description of bootup problem, etc. ?
sadonsu assailants
I have the cwm recovery and cant get back the original <3e> recovery to flash the original Viewsonic firmware(v3_420)
@Letitride
Works like a charm
Lanfear28 said:
I have the cwm recovery and cant get back the original <3e> recovery to flash the original Viewsonic firmware(v3_420) @Letitride ... Works like a charm
Click to expand...
Click to collapse
Restored & working w the "alternative" *.img as referenced in PM then, excellent & enjoy the Vpad7 - only wished it's a bit faster, overclocking or whatever. But, it is what it is and loved the 7" factor, much easier to slip into a pouch, pocket, jacket, etc. to take along.
Is there anybody with original Viewsonic firmware(v3_420) and with working internet thru mobile data?
i got the viewpad7 back to original with stock recovery that i extracted it from stock rom, thanks
Hello, sorry for bumping this thread but it is relevant to what I need.
EDIT: Moving to thread for visibility.
I recently rooted my Viewsonic Viewpad 7 and put on a custom ROM. I noticed that wifi was not working so I tried some fixes, which none of them worked. One of those fixes involved formatting the sd card. After formatting, I realized I made a huge mistake as my backups are now all gone.
So I have the clockwork recovery installed (v5.0.2.6) and I think it is causing problems. I tried using Software Update Tool L3 (SUT L3) in order to restore the firmware back to normal using the .nbo from the Viewsonic site but I think I need the original <3e> recovery. Whenever I try to recover using the tool, it reboots the device into Recovery mode and after a few minutes I get the error:
Error Code: 0xc60e
Error: Download fail,
Error = SE_ERR_SUT_DETECT_DEVICE_FAIL (0xC60E).
I believe this is because it is expecting the original 3e recovery and doesn't recognize the clockwork recovery. I tried to find a copy of the original recovery.img but I can't find it online anywhere. This thread is the closest I've gotten. Please let me know if there is anything I can do to fix this. Or if anyone has a copy of the original 3e recovery, it may help me out.
Thanks!
FTM Mode Info:
SWVer=3.240
MODEL:FM6-0001
HWVer:107
clandor said:
... rooted my Viewsonic Viewpad 7 and put on a custom ROM ... So I have the clockwork recovery installed (v5.0.2.6) and I think it is causing problems. I tried using Software Update Tool L3 (SUT L3) in order to restore the firmware back to normal using the .nbo from the Viewsonic site but I think I need the original <3e> recovery. Whenever I try to recover using the tool, it reboots the device into Recovery mode and after a few minutes I get the error:
Error Code: 0xc60e
Error: Download fail,
Error = SE_ERR_SUT_DETECT_DEVICE_FAIL (0xC60E).
I believe this is because it is expecting the original 3e recovery and doesn't recognize the clockwork recovery. I tried to find a copy of the original recovery.img but I can't find it online anywhere. This thread is the closest I've gotten. Please let me know if there is anything I can do to fix this. Or if anyone has a copy of the original 3e recovery, it may help me out.
FTM Mode Info:
SWVer=3.240
MODEL:FM6-0001
HWVer:107
Click to expand...
Click to collapse
Are you using the "correct" factory *.nbo file with SUTL3 (which ver.) as it looked like your model is likely an ITE (newer) model ?
Can you boot the device into CWM Recovery mode now? Does it start up with the VS Android boot animation?
I will have to look for my backups as I've them on a backup server somewhere and/or in cloud storage ... will look & see what I have?
Haven't flash/done any factory restoration work on the Vpad7 in over a year+ now but, as I recall, flashing the *.nbo file via the PC with the factory update utility will wipe the device clean and restore it to factory fresh, locked mode so it should NOT matter what recovery you have on the device now.
Please describe in greater details the steps you took in trying to restore ... it's still a joy to go back to the Vpad7 but hard to let go of the new Nexus 7 quad-core "toy" these days for me ...
Thank you for your help.
I am pretty sure it is an ITE model. It's HWVer is 107, and I used this thread to help figure that out.
I downloaded firmware (.nbo) v3_420 and v3_62 from here. (Under Downloads > Drivers)
Here are the steps I took in order to try and restore.
I started off by enabling USB debugging and plugging in the tablet.
I opened up SUTL3 v1.7.9 and selected one of the firmwares (both yield same result). The update option I set to Erase user data. Once I hit next, it says Updating the Phone software, please wait.
The device restarts into recovery mode. The recovery menu title says CWM-based Recovery v5.0.2.6 which is a custom one I changed. I do not know how to get it back to the original as I have lost the backup.
After about a minute or so, I get
Error code: 0x4000
Error: Download fail,
Error = DEVICE_NOT_CONFIGURE (0x4000).
At this point when I retry using SUT L3 without leaving the recovery mode, I will only get the error from the previous post.
I'm not sure what my options are but my goal is to get back to the original ROM or get wifi working again on the current ROM. The current ROM I am using is CleanView Ice v1.3. I tried both the ITE version and non-ITE version and there seems to be no difference.
The only thing I seem to be able to do is Install ZIP from sdcard which lets me switch between custom ROMs but it doesnt fix the wifi problem or let me go back to original.
---
Edit: I tried doing the same thing a few more times with my antivirus disabled and it's still the same.
Also, I'm not sure if this will help at all but I tried to use the Synchronization tool that shows up on the PC when plugging in the device. It gave me the error "Can't access data on handheld! Please check the connection between desktop and handheld and at least enter Contacts once if you just clear your data!" These may be related as I have accessed Contacts and even added one in to test and this error comes up every time.
Maybe some kind of driver problem?
clandor said:
I am pretty sure it is an ITE model. It's HWVer is 107, and I used this thread to help figure that out.
I downloaded firmware (.nbo) v3_420 and v3_62 from here. (Under Downloads > Drivers) ... Maybe some kind of driver problem?
Click to expand...
Click to collapse
Okay, let's see - yours is ITE (UK-based) and running the same firmware as mine (USA) and v3_62 will work too, mine is on v3_420.
You still have working CWM 5.x on your device and can boot into it (small pin hole on the button to reset, etc.)
Okay, a # of points - the SUTL3 is run from the PC together with the *.nb0 file - running Windows XP or Vista, go the Command Prompt - Vpad7 drivers are already installed, give it a try - does it work as that will restore it to factory state - it should not need the Stock Recovery to flash it (I could be mistaken as it's been a while) Unpack the Zip file so that the utility will read the *.nb0 file directly.
First suggestio, however, is that if you have working CWM - my recommendation would be to flash from custom recovery, EUv1.7-ITE firmware in Zip file format - as linked here in Dropbox account of mine, OP/developer's link is no longer accessible or available. https://dl.dropbox.com/u/64025118/EUViewpad7v1.7b-ITE.zip
Download & transfer to mSD card, reboot into CWM, wipe dalvik cache, cache & system/full reset - then, flash the zip file and it should be done in about 10 minutes, be patient and go thru the Setup - if all goes well, your ITE device is back to life again. This is my preferred ROM and WiFi works well, if necessary - do a Master Reset again from the running Rom if necessary, reboot once & then setup your WiFi again.
Turn-off Antivirus & Firewall on the PC while flashing ... let me know whether you can get into the EU Rom as it will save you the extra work of going stock and rooting, etc. if your original challenge was just trying to get a good WiFi signal.
The previous times that I tried to install the .nbo files with SUT L3, I extracted them from the zip.
Also, I got firmwares on the UK site but I am Canadian. Most likely mine is also USA-based as many of our electronics are. I just could not find the files on the USA site.
I am running Windows 7 so some drivers installed automatically. I did use Setup.exe to install some other drivers but I have noticed no difference between the two times. Running setup.exe doesn't install anything anymore.
--
Here are the steps I took after your post:
I first transferred EUViewpad7v1.7b-ITE.zip to the microSD card and after rebooted into CWM-based Recovery. I wiped Dalvik cache, cache and "data/factory reset". I then flashed the .zip file and restarted the device after it finished loading.
I noticed the new intro logo so it seems switching the new ROM was a success.
I went into wireless and network settings and I turned on Wifi in the Wifi settings. The device scans for networks for about 30 seconds, then stops and displays "Unable to scan networks" and turns off.
I know for sure there are networks in the area and the wifi was working before I swapped to another ROM.
This is where I am currently stuck.
Again, thank you for your help.
clandor said:
... Most likely mine is also USA-based as many of our electronics are. I just could not find the files on the USA site. I am running Windows 7 so some drivers installed automatically. I did use Setup.exe to install some other drivers but I have noticed no difference between the two times. Running setup.exe doesn't install anything anymore.
--
Here are the steps I took after your post:
I first transferred EUViewpad7v1.7b-ITE.zip to the microSD card and after rebooted into CWM-based Recovery. I wiped Dalvik cache, cache and "data/factory reset". I then flashed the .zip file and restarted the device after it finished loading. I noticed the new intro logo so it seems switching the new ROM was a success.
I went into wireless and network settings and I turned on Wifi in the Wifi settings. The device scans for networks for about 30 seconds, then stops and displays "Unable to scan networks" and turns off. I know for sure there are networks in the area and the wifi was working before I swapped to another ROM. This is where I am currently stuck ...
Click to expand...
Click to collapse
Great, that's major progress - first, let's check & verify a few things and do it step-by-step:
Go to Settings - About phone - check that the following is same or similiar (they should be identical or almost)
Android 2.2.2
Baseband PR3.7_125
Kernel version Apps_2.6.32.9
Build number 4027_3_420
Check under Mobile network settings -
Data enabled (it should NOT matter, only if you are using a Sim card for voice and/or data in Canada)
Under WiFi settings -
WiFi - enabled, cycled it OFF and ON again, does it see various open and/or secured networks nearby
If NOT, press the soft "Menu" key on the lower right (in landscape mode) - it should open up & show "Scan" & "Advanced"
Can you do a manual "Scan" - make sure you have a known working WiFi, either secured or open (McDonalds/Starbuck or public library, etc.)
Next - open "Advanced"
Wi-Fi sleep policy (mine is set to "Never when plugged in" - try to temporary set it to "Never" for this purposes
MAC address - the unique ID for your device should be shown
Tap the WiFi network that you wanted to connect to - check its setting/status for Security, Signal strength, Link speed & IP address
If it previously connected but no longer worked, press "Forget" to delete it, and when it attempt to reconnect (if it is a secured one) - re-enter the password to see if you can connect.
For your restoration purposes, you might want to use WEP or WPA instead of WPA2, or even temporary changed your router to an "Open" WiFi so that any devices including the Vpad7 nearby can connect insecurely, assuming that your router is assigning DHCP automatically and giving out its IP address.
If NONE of these steps are working still, go back into WiFi settings and manually delete any and ALL saved stored networks (named) on the device, leaving just "Add Wi-Fi Network" as the only option.
Next, run a TB backup of your Apps if necessary and boot back into CWM, and do a Backup first to your mSD card (and cover it to a PC if necessary, as you can always restore it back instead of going thru flashing & Set-up) and you will have working boot.img (kernel) saved along with system, etc.
Exit and boot back to ADB (Android) Go to Settings - Privacy setting, and hit "Factory data reset" - next go first into CWM again, wipe dalvik cache & cache again, then continue with regular Setup including WiFi - your device should be able to pickup a nearby & strong WiFi signal.
If all these are still not working, you will likely need to get to a PC or laptop, earlier users had reported having issues with Win7 OS running, I would recommend borrowing/using one with Vista or XP-SP3 running, make sure the USB device drivers are automatically installed first and that it recognize the device. Then, reconnect and run SULT3 and flash the factory *.nb0 file - as I also suspect that there might be other hidden USB device drivers on your existing Win7 system that's casuing the *.nb0 installation to fail.
Keep me posted on your progress and any error messages or crashes (FC) encountered.
(Apparently, some of the custom Roms ended up "corrupting" the WiFi settings and codes, leaving residual settings that casued it to stop connecting to WiFi's - if you look & check some of the posting under "Development" (for some of the Rom's) - you will see some discussions about it. The EUv1.7 custom Rom (non-ITE was initially done and ITE later on) is among the better ones with few WiFi issues to speak of, 15+ months later, still relatively bug-free and updated all the Apps and add-ons of my own from Google Market (Play Store) automatically, with working Flash Player patched, and Angry Birds happily running along - the CPU is slow but with App2SD helping, not too bad for a device running Android 2.2.2 (Froyo)
I checked the settings in the About section and they are identical to the ones you posted.
I left Data enabled however I haven't inserted a SIM card throughout this whole process. I have no data plan anyways with the current SIM card I am going to put in.
Under the advanced settings in Wifi, I changed the sleep policy to Never and the MAC address says "Unavailable". So far there is still no result. I will try connecting in an area where I know there are open networks later today as I live in a public house where I have no access to the router's settings.
Also just a note about cycling Wifi ON and OFF, it automatically turns off after the message "Unable to scan for networks" shows up and no networks actually show up in the Wifi Networks section throughout the whole process. It stays empty even though there are networks around.
There are currently no stored wifi networks either so Add Wi-fi Network is the only option. I recieved this device from someone recently and I completely formatted the mSD card to start fresh so losing any sort of data is no problem to me.
---
I used the backup option in CWM to create another backup and after that I backed up the mSD card through USB to keep the working boot.img and other stuff onto the PC.
Under privacy settings I selected Factory Reset and let the device do its thing. I noticed the intro looked like normal however the Android's "theme" is still like the EUv1.7. I went into CWM and did a dalvik cache wipe along with a cache wipe and reset the device.
I tried the wifi again at this point and still no change.
I also tried SUT L3 with the .nbo and I yeild the same errors as before (0x4000 first time when using from Android screen, 0xC60E after the first time when using SUTL3 without leaving recovery mode).
--
I will test open wifi later today and I will edit the result. I'll also take a look at the discussion on wifi not working around the development forum. Thank you.
---
Edit:
I tested it out on some wifi networks without any protection and still none showed up.
I also noticed that if you right-click the Setup.exe icon in the taskbar after plugging in the Viewpad 7 it gives you the option to uninstall everything that the setup installed. I tried uninstalling and running SUT L3 but there was no difference. Also no difference after reinstalling, just so you know.
clandor said:
I started off by enabling USB debugging and plugging in the tablet.
I opened up SUTL3 v1.7.9 and selected one of the firmwares (both yield same result). The update option I set to Erase user data. Once I hit
Maybe some kind of driver problem?
Click to expand...
Click to collapse
I re-read some of the posts about flashing & restoring factory ROM, and it mentioned turning OFF USB debugging mode (from within the device's Settings - submenu) before -
If you want are ready to give up on this donated/given to you device, you might want to try this as a last resort - then, run SUTL3 with the *.nb0 file to restore it to factory stock condition - and hopefully, get the WiFi working.
From your last description of the error MSG - MAC address unavailable, the settings are definitely corrupted / damaged. Some of the Vpad7 owners had to RMA back to Viewsonic for repairs, obviously it is beyond the warranty and not worth the expense now with this "aging" Froyo OS.
The solution, as you probably read it by now, was to wipe clean & go back to stock, root it again and then try a different custom ROM ...
* * * * * * * * P.S. Please check your PM/in-box for a special message [/B] * * * * * * * *
KWBR V4.2 custom Rom, still available for download, will work with ITE hardware - http://forum.xda-developers.com/showthread.php?t=1386469
Since your CWM is still working, give it a try by flashing and perhaps it can get your WiFi working.
I ended up fixing the problem.
I downloaded PdaNet (PdaNetA350x64.exe) and installed it. I used it to get some drivers for the Viewpad 7 when plugging it in. After that, I replaced the custom recovery menu with an original recovery menu file. Once the recovery was back to normal, I tried running SUT L3 and using the v3_420 .nbo file. It worked fine that time and my device's software was back to default.
--
Afterward, I rooted it and put on a custom recovery menu again. This time I used EUViewpad7 v1.7b ITE version and it did not break my wifi. My original cell phone broke and this device will serve as a pretty good replacement for a little while.
Thanks again for your help, Letitride.

What to do if your Wifi/Bluetooth fails causing reboots

Here is an attempt to provide a definitive answer to what to do if your phone has the Bluetooth/Wifi hardware failure.
Note that some of the links don't seem to work with the xda-developer app or the Atrix built in browser. Please blame motorola, not me
Symptoms:
1) If your phone was set to try to use Wifi by default on boot:
Your phone boots into the OS but shortly afterwards freezes and reboots - and again and again.
2) If your phone boots with Wifi turned off:
Your phone boots into the OS and a few seconds after you enable the Wifi in settings or via a widget it shows "Error" and sometimes the phone reboots shortly afterwards. Bluetooth simply fails to work.
If you have warranty return it for a repair. If not the best you can get is to disable the Wifi and Bluetooth so the phone doesn't reboot and can be used with mobile data. Instructions for both are below:
Be sure it is the Bluetooth / Wifi hardware failure:
1) Are you running a custom ROM? - if yes go to 1.1, if no goto 2.
1.1) Reboot into recovery and make a backup.
1.2) Remove your SD card.
1.3) Reflash using RSD to stock - remember to get the right one for the right country!
Get RSD and drivers here:
http://forum.xda-developers.com/showthread.php?t=1136261
Search for your stock firmware using google
Use RSD to install the stock firmware file which will replace the bootloader, recovery and radio - takes about 20 minutes.
Goto 2.
2) Reboot into Stock Android Recovery and reset to factory defaults
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/60620
2.1) Reboot to Android and try enabling wifi from settings - if it reports "Error" after a few seconds and your phone may reboot shortly afterwards it is the hardware fault. Proceed to 3.
3) Check your remaining warranty here:
https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/82507/p/30,6720,7898
Bottom left - enter your IMEI.
Warranty left goto 3.1 else goto 4.
3.1) Return to Motorola for repair - be sure you flashed back to stock first using instructions in 1.3
4) Unpalatable options are all that is left. Either pay or do without Wi-Fi and Bluetooth. Have money and the desire to fix your Atrix ($110 in the USA)? Goto 4.1 else 5
4.1) Consider paying Motorola to repair the phone anyway. Schedule a repair here https://motorola-global-portal.custhelp.com/app/answers/prod_answer_detail/a_id/82507/p/30,6720,7898
5) This is a complex process. Google is your friend. Unlock your phone using the instructions below. Note you have no warranty to lose (see 3)!
http://forum.xda-developers.com/showthread.php?t=1136261
5.1) Install romracers CWM custom recovery using moto-fastboot (or Android fastboot):
http://forum.xda-developers.com/showthread.php?t=1204500
5.2) Did you take a backup earlier? If yes go to 5.3. If no goto 6.
5.3) Reboot into CWM recovery and restore your backup. Note if you are stuck in a bootloop this will be ok in a bit. Goto 7.
6) Install your favourite ROM using CWM recovery from a SDCARD or by moto-fastboot. Goto 7.
7) Reboot into CWM recovery
7.1) Plug your phone into your PC (you might have to wait for the driver to enumerate the phone first)
7.2) Find or install adb on your computer (hint - it comes with the Android SDK and platform tools from earlier):
adb shell
mount /system
cd /system/lib/modules
mv dhd.ko dhd.ko2
reboot
8) When you install a new ROM or kernel goto 7. Every time.
This little setup moves the driver linux needs to try to talk to the wifi/bluetooth chip which has failed so it can't find it. If it can't find it then it doesn't try to talk to the dead Broadcom Bluetooth Wifi chip that prevents the reboot cycle happening.
The fix was pioneered by:
mvniekerk
http://forum.xda-developers.com/member.php?u=2353874
So go thank him!
In the hopes this helps,
Matthew
Good job. Well said.
Considering how many posts I have seen after posting this solution perhaps it could be sticky?
I promise to maintain it.
Matthew
Sent from my MB860 using xda app-developers app
Hmmm
I think I have done that correctly and flashed the 2.8 Neutrino GT. There was no reboot up to now. But I want to ask if there is a fix for WIFI 'ERROR' and BLUETOOTH error without 'ERROR' message?
Guys please. I can try anything I don't want to lose my phone Warranty is over. How can I find the Broadcom BCM4329 wireless and bluetooth chipset for atrix? So I can find a technician to change it with mine.
If you have the failure there isn't much to be done.
Ifixit has a teardown but the chip is a very small ball grid type thing which will be very hard to fix.
What are your symptoms precisely?
Sent from my MB860 using xda app-developers app
mattaw2001 said:
If you have the failure there isn't much to be done.
Ifixit has a teardown but the chip is a very small ball grid type thing which will be very hard to fix.
What are your symptoms precisely?
Sent from my MB860 using xda app-developers app
Click to expand...
Click to collapse
When I click on 'Turn on Wifi' button, It says 'Turning on Wifi' for 10 seconds and then 'Error' message comes up under the Wifi button and when I click on 'turn on bluetooth' it says 'turning on' but does not turn on. Same as wifi but without the 'error' message.
How can I fix this? I can't use wifi and bluetooth!
Nothing to be done. There is some discussion as to why but a chip in your phone made by broadcom which handles both wifi and Bluetooth has failed.
Short of replacing it requiring sophisticated soldering tools you are stuck. See the $110 Motorola warranty repair.
Sorry,
Matthew
Sent from my MB860 using xda app-developers app
Im stuck.
I have applied the fix to NottachTrix4G rom. I still have the random reboots. I really need help.
Do you get the wifi error message or not?
Secondly does this happen with the normal, stock Motorola rom?
Matthew
Sent from my MB860 using xda app-developers app
When i check wifi does show error. I have not tried the stock moto rom yet.
The best thing to do is return to stock and do a factory reset
Carry out a full backup first (nandroid or using CWM recovery).
The best thing to do is return the atrix to stock and then do a factory rest.
If the problem persists then it is a hardware problem and you can now return it under warranty without them knowing (see the thread for instructions).
Otherwise you seem rather stuck. Perhaps buy an atrix with a smashed screen and transfer the motherboard?
Matthew
Noattachtrix rom was good, but not good enough.
little_man_3666 said:
I have applied the fix to NottachTrix4G rom. I still have the random reboots. I really need help.
Click to expand...
Click to collapse
I ended up using RomGb instead and that fix the bootloop after using NottachTrix4G Rom.
This happened to me Saturday November 17, 2012. Rebooting did not help. Did my searches and found this thread - and was bummed to read that it is due to a hardware issue. Fortunately, I persisted. With the WiFi widget endlessly spinning, I tried the Bluetooth, which would just fail and go to an off state. I elected to do a force close on any running applications one by one, testing Bluetooth after each. I found that BlueTooth and WiFi functionality would come back after force closing some apps. I stupidly left WiFi on and rebooted the phone - this put me in an endless reboot cycle. In the midst of one I managed to enable car dock mode which I have configured to disable WiFi and this got me out of the loop. I found my issue, which has the same symptoms as the above, was caused by a recent update to WeatherBug Elite. I uninstalled the program, and am back to normal operation. Hope this helps others.
Update - it appears my problems continue. Although I can now access BT & WiFi, the problem will re-occur. Force closing Weather version 2.2.2 usually will clear the issue, but I have had a good working WiFi sessions halt to Error. Still gotta think it's software rather than hardware.
Thanks I thought it was the ROM until I found this thread
Well, I was wrong. The issue is hardware not software. In my case pressing the volume down button would change the behavior sometimes, like get bluetooth to work, press volume down it stops or vice versa. Time for a replacement.
I mount the system successfully but when I type cd /system/lib/modules I get it cant find the directory, Please help. I need to do this to stop reboot!!
Definitely Software
I have atrix 4g. Running MROM 2013 2 13. I have the error on WIFI and NO Bluetooth. No reboot, but I rarely use the wifi enough to leave it on(conserve the batt). This is a software issue as far as I can tell as well.. I can fix it by killing the mrom service in "manage applications". If I get a chance I will look further but this seems like enough of a fix to not care.. MROM is pretty great besides this issue.(which appears to happen on multiple roms. My guess would be that it started with CM, but only because that is what the roms are based off of that get the problem.
bubba1993 said:
I mount the system successfully but when I type cd /system/lib/modules I get it cant find the directory, Please help. I need to do this to stop reboot!!
Click to expand...
Click to collapse
Having the same issue. Wifi died after the phone fell off my hands. I had the CM10 ROM by ephinter and everything worked great except the wifi (no reboots). Then I had the AMAZING idea of installing a new ROM and the reboot loop started. EIther with any stock or custom ROM it continues to happen. Tried everything without success.
Have anyone tried disabling wifi in the settings.sqlite and see what happens?
jaunis I found out why mine was doing the boot loop and it is funny but very weird. I wiped the phone and put my cm7 back on there and forgot to activate my gmail account or any account for that case. Now I have been running it with no problems for 40 hours. But of course still no wifi. I am fine with that. but at least I am not dealing with the reboots.
I have an unlocked AT&T Atrix 4G with a custom ROM (Cyan 9.x & ICS 4.x). I started having WiFi issues where the device would reboot anytime I tried to enable the WiFi. This all started at least 6mo after installing the custom rom so I dont think its software related. To try and fix the issue I tried doing a data wipe factory reset, at this point I couldn't get past the welcome screen because WiFi didn't work and I dont have a SIM in the phone (my kid has been using it for games). So from here I decided to try and flash the phone back to stock using RSD Lite;
Be sure it is the Bluetooth / Wifi hardware failure:
1) Are you running a custom ROM? - if yes go to 1.1, if no goto 2.
1.1) Reboot into recovery and make a backup.
1.2) Remove your SD card.
1.3) Reflash using RSD to stock - remember to get the right one for the right country!
Get RSD and drivers here:
http://forum.xda-developers.com/showthread.php?t=1136261
Search for your stock firmware using google
Use RSD to install the stock firmware file which will replace the bootloader, recovery and radio - takes about 20 minutes.
Goto 2.
2) Reboot into Stock Android Recovery and reset to factory defaults
https://motorola-global-portal.custhelp.com/app/answers/detail/a_id/60620
Click to expand...
Click to collapse
I downloaded the AT&T 2.3.4 / 4.5.91 Service SBF which looks like this in RSDLite: 1ff-olympus-user-2.3.4-4.5.91-110625-release-keys-signed-att-us-gas_na_olpsgbattspe_p011.sbf
I started the flash and left my phone for 15m or so to do its thing. When I came back my phone was boot looping (shown in a video here: http://youtu.be/V9wtBNEWRPQ ).
I can't do a factory reset from Stock Android Recovery (step 2 above), I can't get the menu for it. Now what do I do? Did I grab the wrong SBF file? Currently the only place I can grab SBF files at is here: http://www.das8nt.com/sbffiles.html

[Q] Maybe A softbrick

Hello Guys!
First of all I would like to thank every developer on xda for their hard work on developments.
I got atrix 4g about 3 weeks ago it was a korean version of SKTelecom. I wanted to remove the korean keyboard and stock apps so i decieded to unlock its bootloader and flash a custom rom. I used the international users sbf file to unlock its bootloader by using rsd lite. When i started the process rsd gave an error failed and my phone was stuck at a black screen. When i pull out the battery and rebooted it gave an error 1.3.8 something like that so i pulled out the battery and hold volume up button and the power it said starting fastboot so i unlocked the bootloader. Then the phone was booted up and there was no signal no 2g 3g data was working when i checked the imei of phone it said unknown and the phone keeps on rebooting no mateer how many services i stopped. So i decieded to flash a new rom and i installed a recovery i sucessfully installed neutrino rom but same problems appeared no data connection no imei phone keep on rebooting after 4 to 5 minuted. Now phone is at airplane mode while the wifi and bluetooth still works . Plz guys help me fix this problem.

[Help] SM-G925W8 Wifi Stuck at "Turning On..."

Android Version: 7.0
Build #: NRD90M.G925W8VLU6DRF1
Phone is completely stock, never rooted. I have tried safe mode, wiped cache, and just finished a factory wipe/reset. I think it may have happened with the latest update (I first noticed 2-3 weeks ago).
The wifi switch moves over and says turning on but it never turns on and eventually the switch goes back to the off position by itself.
It is now my second phone, so I don't know how excited I am to learn odin, but i have a little experience with rooting/roms, so not totally out of the question.
Thanks.
Same problem here.
Have you found solution yet? I have same probl. Here. Any seggetions..... ..??
Maybe the problem of Android system, and I find a video about this.
https://www.youtube.com/watch?v=zXSHe3oorIM

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