LG Optimus Hub Problem - Android Q&A, Help & Troubleshooting

Hello!
Yesterday i bought a LG E510 (Optimus Hub) and i have a small problem.
My network carrier (COSMOTE) has embedded it's internet setting (Broadband APN) into the phone. the issue is that their plan has only 50 mb of traffic. So, i've activated another data option that has unlimited traffic.
But here's the catch: the phone selects their broadband APN by default, even though i've recieved the settings for the new option. In short, i select the new one, and when i return to the menu the broadband is ticked instead. I tried to delete it, there is no such option. i can't even modify it. How should i fix it?
PS: i just rooted the phone if that helps

Does anyone know what to do? I thought of putting a custom ROM on my phone but i would prefer to keep the factory one for the moment...

i've managed to delete it via APN Manager!

Lg optimus hub problem
hei!
i have one big problem with lg optimus hub. my phone worked just fine for few months, but today just from nowhere i can not hear anything when i'm calling and also others can not hear me(when i use headphones it works normally). Also if i want to play some music there is no sound at all. i know that speaker is ok, because alarm works nomally but i dont know how to test microphone(voice recorder doesnt work). also i noticed that when i'm trying to call i can not choose speaker or mute- those buttons are gray an can not be touched.
please help me. tnx

Related

VoIP Finally

I have been trying to set up a VoIP client on my Windows Mobile phone for a long time, starting with the HTC Wizard which I could never get to work.
I have finally managed to get a VoIP client with a really nice interface working on several phones that I have tried it on.
I am using ViaTalk as my provider but it should work with any VoIP provider.
It works great (with a slight delay, nothing that I can't live with) on an unlocked HTC Sprint Touch Pro 2, a T-Mobile HD2, a HTC Diamond and an HTC Fuze.
The application is by NCH software out of Australia and it is free to use, or if you want to unlock all of the features of the application, download and register the business edition.
Here is the URL for the download:
http://www.nch.com.au/talk/pocket.html
Or if you would like, PM me and I will be happy to send it to you as an attachment to an email.
Only known issue is when the phone goes in to power saver mode it drops the WiFi connection but that should be an easy fix, right now I am simply pressing the power button and it comes right back and the connection is still alive.
wow men! you are amazing! you search better than me xD you have a paid version? or free version?
hecthork said:
wow men! you are amazing! you search better than me xD you have a paid version? or free version?
Click to expand...
Click to collapse
I am using the paid version but the only difference is that it unlocks some additional features that most people proably don't need anyway.
It is not trialware so it has no expiration.
thx you man, i'm trying this app since yesterday; works good!! easy to configurate, i'm using the free version because; i don't have 2 line, i don't use conferente mode... but it will be interesting trying these features xD
How does this app compare to AgePhone?
Hello,
why not to give a try to PortGo !
http://www.portsip.com/softphone.htm
The free version is sufficient and very simple to use, even with several providers (I currently use 2). Skin and language are easy to adapt if necessary (I've made it for French), see also here http://forum.xda-developers.com/showthread.php?t=508715
Dangze
bobzero said:
How does this app compare to AgePhone?
Click to expand...
Click to collapse
I really couldn't tell because I have never tried AgePhone.
I have tried most of the different VoIP clients mentioned throughout this site but I have never been able to get one to work right until I tried this one.
It could be that I am too stupid to configure them right or it could also be that they simply don't work very well, I can't say.
As for PortSIP, I never got it to work right and the developer dropped off line a while back as far as I can remember.
This little VoIP client that I am using has got a clean interphase, it is easy to configure, it does not require any special "helper" apps. so I am happy with it.
Hope that some of you enjoy it too.
I sincerely don't know the use of that softphone over the built-in VoIP for WinMo (WM65VoIP.cab, ultimate.VOIP.WM6.5.cab - available in several threads here) - except you need 2 lines? Especially as these guys do not use the WinMo address book! I don't want to manually add 600 adresses to any additional phone book.
The above mentioned cabs integrate into WinMo and use WiFi or 3G-connections. The phone rings as ususal and displays who called (from WinMo address book). The call is even entered into WinMo callog (only disadvantage: You don't see if a call was made/received via GSm or VoIP). I use them on my TP2 (WinMo 6.1), HD2 (WinMo 6.5.5) and even had a cab file for HTC Artemis (WinMo 5). All works/worked pretty well
So what's the use of these softphones?
Cheers, Franky
ardec1 said:
{R^7Z trim]
Only known issue is when the phone goes in to power saver mode it drops the WiFi connection but that should be an easy fix, right now I am simply pressing the power button and it comes right back and the connection is still alive.
Click to expand...
Click to collapse
I have mine set so that the light always stays on until I turn it off(I turn off auto back-light, my preference). So, no issues there. Additionally, I think there is a setting or app that will allow WiFi to run even while the phone sleeps. Or perhaps it is set into a low-power mode until the power key is pressed?
Howto in France ?
It seems great but how could I make it work in France.
My provider (mobile or at home) is SFR.
Thanks in advance to all for your answers.
Setup file attached to original post
I finally got around to attaching the setup file to my original post so it can now be downloaded directly from this site
Hi,
I suggest to please change the title to "Express Talk for WM".
I already tested it on my Ultimate 8502. I can call but can not receive incoming call. It ring but after receiving, it stop ringing with no active call and no sound. Any solution?
thanks
sadat007
After installing Pocket Talk and configuring it I get the message that my handheld device is blocking UDP port no 8000 and 5060. Of course it isn't but I can't make callas. Has anyone had the same problem?
installation unsuccessful
It fails to install for me...
I connect my HTC Mega (Windows Mobile 6.5, moded rom), I start the setup, my phones screen shows the installer but than says "Installation of NCH Swift Sound Pocket Talk.CAB was unsuccessful"
Doesnt matter if I choose MainMemory of StorageCard.. there is plenty of free space on both of them.
Any Ideas? Are there any prerequisites? I checked the NCH forum but couldnt find any help...
PS: trying to install directly from the .cab it leaves on my storage card wont work either
Hi sorry for my bad english, setup doesn't work on my hd2 why???
Franky24 said:
I sincerely don't know the use of that softphone over the built-in VoIP for WinMo (WM65VoIP.cab, ultimate.VOIP.WM6.5.cab - available in several threads here) - except you need 2 lines? Especially as these guys do not use the WinMo address book! I don't want to manually add 600 adresses to any additional phone book.
The above mentioned cabs integrate into WinMo and use WiFi or 3G-connections. The phone rings as ususal and displays who called (from WinMo address book). The call is even entered into WinMo callog (only disadvantage: You don't see if a call was made/received via GSm or VoIP). I use them on my TP2 (WinMo 6.1), HD2 (WinMo 6.5.5) and even had a cab file for HTC Artemis (WinMo 5). All works/worked pretty well
So what's the use of these softphones?
Cheers, Franky
Click to expand...
Click to collapse
Myself some hours ago said:
I'm also using WMVoIP and my phone is enabled by default to use VoIP when wi-fi gets enough data traffic, so I don't need other VoIP apps except for second lined. Usually I switched off the phone radio and whitched on the wifi radio and VoIP wasd enabled as default phone line.
But my problem is now I can use VoIP over 3G at no penalization from my phone provider, and I can't set my phone to use VoIP by default.
Is there a way to set VoIP the first option and phone the second one, using 3G (not wifi) ?
Click to expand...
Click to collapse
Editing: I found this xda-dev's app here: http://forum.xda-developers.com/showthread.php?t=730303 and it works fine with one SIP line, in my Kaiser, even using 3G instead of wifi.
Thanks !
It works fine on my HTC Touch Pro cdma with wm6.1.
But I don't like the fact I can't use my original contact list...
Hey Guys,
Im wondering what would be better for me, Im based in the UK and I want to know if Using a VoIP Service such as Skype or get a Dedicated Phone line put into my address? what do you guys think?
- David Scheme

[Q] Dialer issue - phone reboots when making calls

Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Ive got an unlocked Atrix too and now in Germany, I have the same problem. Motorola should definitely look into this.
Here's a quick fix for it thou, (not permanent)....
1. type *#*#4636#*#* on the dialer
2. Chose Phone Information
3. Set preferred network to GSM only
Viola...its fixed
problem with this fix is that you wont be able to use your 3G network but the dialer should be working.
Thanks Nazrin (for both replies) !!
It sure did the trick, though no data access is not acceptable on a phone like this!!!
So this meens that all unlocked Atrix's in european GSM networks have the same problems? Haven't seen any others reporting this and there are quite a few in use I've noted in other forums.
Was thinking of trying to have mine replaced (which probably won't be easy and take long time...) but that won't change anything then??
We have to wait for the european version of Atrix rom I suppose??
Any others with the same problem??
No problems buddy, glad it worked..and i have to agree with you..this bug is unacceptable...it seems the phone just ***** up everytime it calls on utms (3g)...im sure there is more people with this problem...
Sent from my Supercharged MOTO ATX
I have the same problem
Hi guys, I have the same exact issue (I'm also in Belgium, on Mobistar). I'm somewhat glad to hear this is a generic issue, and not an issue with my specific phone. At least I can be fairly certain replacing it won't solve this issue then.
I made another post here before I came across this one, has a bit more info: we are seeing modem panics when using 3G + outbound call. I've also contacted Motorola support to no avail:
http://forum.xda-developers.com/showthread.php?t=1028771
You can also read there that I tried another operator, and it did not crash with that one (although 3G did disconnect).
Hopefully Motorola/Qualcomm will start to notice the bug when they release the phone globally, and release a fix.
Either that, or we all have phones from the same bad batch
This bug is really bad for users in europe....cant call on utms...
I really hope motorola takes this seriously cos if there's no fix via software updates then its moto gone for me
Guys, you are all on unlocked att atrix right? I do believe it is a simmiliar software glitch/bug/lock that you have porblems using it on non att networks as the problem with the wifi that it stops working for some of us (check the thread about it for more info). As all suggests there it is a config file problem, unfortunately i or anyone else doesnt know yet which one....
Yeah maybe..but funny thing is wifi is working without a glitch...will have to read that forum later...
Workaround options
So, since it seems we're not gonna get this fixed until there is a new radio/modem firmware available for flashing (and even then..), I've been looking for a workaround.
Found two potential applications that could do what we need: disable data completely when making an outgoing call, or switch to 2G:
- Sanity
- Superpower
I've tested the first (Sanity), and it does not work (fully). It does seem to disable data, but the bands aren't switched so our problem remains. I've contacted the developer here: http://tagliamonte.net/forum/thread-10.html. He seems to be very responsive, so given enough interest, I think he would add the functionality we require.
The second app I only came across today, and have not tried yet. It does not have a function to specifically switch bands when making an outgoing call, but it has a trigger for "Foreground application", so if we make that the dialer/contacts... Question remains if it will be able to do the switch.
Hopefully one of these will lead to a decent workaround for all of us!
Well done unknown...i will try these apps... but the real fix should be from moto...im always reading the net for anything that can solve this issue
reboots on incoming and outgoing calls
Same in Russia on Megafon network, I had to enter 4636 menu and use it as "GSM only". Even this does not fully solve problems, e.g. call forwarding does not show the new destination number while it does actually make the phone divert calls correctly.
My hope is that UK release will trigger new software version which will address this issue. ANYONE has news on this?
FIXED!
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
_unknown said:
YAY! I just fixed this issue
What you need to do: flash the radio from this thread:
http://forum.xda-developers.com/showthread.php?t=1052914
You have to use RSD-lite, since sbf_flash will not work. Flash the 1.87 baseband and enjoy working HSPA (including unlocked upload speeds ^^)
Now I can finally appreciate this phone fully
Enjoy guys!
Click to expand...
Click to collapse
Worked for me as well..brilliant!!!! its working here in germany.....but I wonder the telstra radio will work in my home country with frequencies of 900/2100
Motorola Atrix restart when placing a call
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
No answer
Why I never got an answer of any post I did?
There is something wrong?
Eli
elijacob said:
I just got the same exact Dialer problem now, but the flash radio file is gone* in the pointed post, and I don't know exactly how to flash the radio.
Someone can help me? I need the radio file and step by step instruction to how to flash it.
BTW my Atrix 4G works perfect for a year till this Dialer problem started past week.
I also use my phone as a full Linux computer when docked, and it works very fine.
Thanks
* The file was on megaupload, that was closed
Click to expand...
Click to collapse
Forget about those ways
klingsurf said:
Bought the Atrix last week and unlocked it with the help from the webshop as I'm in Belgium, no problem connecting to Mobistar wich is my provider and data connections works great. But I'm having real problems making phonecalls and recieving calls; the phone reboots or the dialer hangs and it looks like a call is going on when it's not, phone still works but flashing green in the notification area and it's impossible to hang up, need to reboot. This happens like 80% of the times I try to make a call. After a reboot it works fine to call and hang-up one or two times then it crashes again.
Also noted that my Dialer often runs twice in the Running Apps manager - is that normal??
Anyone having the same issues or know what to do, reinstall the Dialer app --> if so how? Is it a hardware or software problem??
A little more info: when I recieved the device it was in a sealed Atrix box but the phone was used and already had an active Blur account so I had to do a hard reset to be able to use it... --> was it returned 'cause of faulty dialer or radio... then resold to me... not nice if so...?
Tried to install dialer one app but it seems only to skin the original dialer...
It's a greate device and works great othervice but in the end it's still a phone... which should be able to make calls...
Help
Click to expand...
Click to collapse
[Sorry for problem in speaking]
i had that problem too , im using CM13 with Marshmallow Version of android
So . the easy way is :
***** search "Default" in settings. then choose " System dialer" as Default ! just it ****
but if there is no search bar in your setting . try this patch:
Android 6 : Setting/Apps then click the setting icon on top(may be diffrent in your case) , then Click on "default ...." then choose " System dialer" as Default! :fingers-crossed:
but in some cases that it didnt work . they have to reinstall gapps .
Or in official Roms , reset will be usefull
any quastions?

[Q] [HELP] My default browser not working?

Hello frnds.
I have a big problem,few weeks ago i bought a sga from KSA which is unlocked.
But um from Indian subcontinent,now im here in Bangladesh the default browser is not working at all but all the other browser is working good.
Then i have update the phone using XXKPH 2.3.4.and no change,the browser still saying "WEB PAGE NOT AVAILABLE",While other browser are working good.All the oter service are also working good but not Dolphin browser HD(mini is working)
After that i used many custom rom and no change is there.
My present phone status is
PDA-S5830XXKPH
Phone-S5830XWKP6
CSC-not showing anything
Bseband V-S5830XWKP6
Build N-CODEROM.V2X-2B
Kernel-2.6.35.7-perf-CL375596
Now anybody pls help me,it will be highly appreciated.
Here is the screenshot
Comeon,any one have solution for this?
Don't think anyone else experienced the same problem. Use other browsers then, the default browser is crappy.
use other working browser thats the best solution u can get.. as u have already tried all the recomended procedure.. may be it has something to do with ur carier.. and not a phone problem...
does any of ur friend have a ace?
u can check with them.. and if it's working with them, try switching their simcards to ur phone.. and see if's working or not..
If it does.. may be it's something to do with your carier service..
Thanks mates
at least you answered my q.
But my prob is still their..........
I have few friends with this phone and some with Galaxy S phones.
Just today my friend with Ace told me he has the same problem.
On Galaxy S phones this also happened to some of us and this fixed it:
1. Check if you have the "3G" or "H" icon in the notification bar.
2. Check if you have APNdroid installed and check your settings.
3. Go to Settings-->Wireless and network-->Mobile networks-->Access Point Names and then check if there is a blue/green dot on the right side of the APN. Go into that APN, press menu button and tap on "Save". If you have more APNs (for Internet and MMS) then do this in each APN. Now go back to your home screen and wait a few seconds so that your phone reestablishes the data connection (check 1st point).
4. Ace-Froyo/GB? specific:
In Settings-->Wireless and network-->Mobile networks there is a battery saving option, this must be disabled. I think this is an option to enable 2G only (saves battery).
This solution worked on Galaxy S phones, but on my friend's Ace this didn't have any effect so the Internet and maybe MMS too don't work.
Market, YouTube, GMail, Samsung's Weather Widget all work fine.
My friend will visit me tomorrow or in few days and will try other options then.
Like factory reset, upgrade phone, return phone to carrier for a replacement/fix.
EDIT:
Also try this fix:
http://forum.xda-developers.com/showthread.php?p=16433441#post16433441

Use your GPlayer as a regular Cell Phone

A few days ago I bought a device called GMATE ($80), a type of smallcell without display or keyboard which is inserted a normal simcard and communicating via Bluetooth to the Samsung Galaxy Player, which means an application is integrated with android, receiving and making phone calls, and SMS, in addition to allowing internet access GPRS.
It's a perfect combination that increases the possibilities of Our Player
IPhones must be jailbroken, a repo is added to Cydia, and then the Gmate app is installed for the integrated Gmate functionality. How does this work in Android?
In GooglePlay you can download a Gmate aplication that integrates the gadget with your android player (also convert your android phone in a double sim phone) and uses android phone's features like dialer, contacts, or any thirtd party aplication likes rocket Dial.
Received and Make calls donĀ“t need special features, if you uses the Gprs/edge to internet (in places with no WIFI) need to be rooted.
The application is not compatible with my U.S. 5.0 Player.
CreekDirt said:
The application is not compatible with my U.S. 5.0 Player.
Click to expand...
Click to collapse
Go to skyroam webpage and ask for a .apk file, i have Intl 5.0 and working great, sometimes any aplication in GooglePlay seems to be incompatible for my SG player but, on a external apk source works fine.
Dutch 5.0
Thank you for the info! I will definitely buy one if it works in The Netherlands.
That does look interesting.
Anyone using it with the USA version?
Is there something similar that i can connect it to my player or to put it in the galaxy player? So this wey i dony have to worry if i get out of 10 neters or jf i fodget it at home
Sent from my YP-G70 using xda premium
Wow, wonderful find. I was looking for exacly something like this. Unfortunately, With ICS CM9 installed on my GP5 Bluetooth doesn't work =( (neither does the camera or hardware acceleration. They really need to fix that.)
So I can make phone calls/sms without having wifi?
oncaribe said:
A few days ago I bought a device called GMATE ($80), a type of smallcell without display or keyboard which is inserted a normal simcard and communicating via Bluetooth to the Samsung Galaxy Player, which means an application is integrated with android, receiving and making phone calls, and SMS, in addition to allowing internet access GPRS.
It's a perfect combination that increases the possibilities of Our Player
Click to expand...
Click to collapse
With the Gmate app, can your SGP connect to a regular cell phone with bluetooth or it can only connect to the Gmate?
testrider said:
With the Gmate app, can your SGP connect to a regular cell phone with bluetooth or it can only connect to the Gmate?
Click to expand...
Click to collapse
Gmate only.. I tried it with my other android phone and it doesn't work.
I came further when I changed my phone's Bluetooth id to "Gmate". It didn't connect because of a password failure
It's seems good
I don't quite understand... So besides buying the Gmate, would i need a sim card as well? secondly so would i practically be using a sim card with a data plan to use with gmate? but wouldnt that defeat the purpose of just using a smart phone with a card in it?.... these are all continuation Q's if the first is a yes lol.
This seems like a stupid question, but I'll ask anyway. How well does the device actually work? Does it keep a connection throughout the day, sending and receiving text messages without too much delay? I'm considering using this to replace my old dumbphone, but I'd rather not plunk down a sizable chunk of change with little indication as to how well this thing actually works.
Gmate calling speaker sound
Question: Does the sound come out of the front speaker while calling?
(I don't like to call everywhere with loud back speakers)
crowelfly said:
Question: Does the sound come out of the front speaker while calling?
(I don't like to call everywhere with loud back speakers)
Click to expand...
Click to collapse
I don't know about GMate, but on Groove IP (and probably others), the front speaker on the 5.0 is quite functional and is used for calls.
Mevordel said:
I don't know about GMate, but on Groove IP (and probably others), the front speaker on the 5.0 is quite functional and is used for calls.
Click to expand...
Click to collapse
Thank you for the info!
P.S. I like your rom a lot!
Cool!
Sent from my YP-G70 using xda app-developers app
EDIT: I HAVE FIXED THE MAIN ISSUE WITH MY GMATE, MORE INFORMATION BELOW
Well, my Gmate+ came in the mail today, and I've been playing with it for a little while now and am able to give first impressions. First off, the device is much smaller than I imagined, it easily fits in my palm, the vibration (on the plus version) is very loud. As for the function itself, it works. You can call and send and receive text messages (haven't tested the web access yet) with a few minor (and one major) annoyances. My device is currently a US SGP 4.0 running Terrasilent 1.1 and EtherealRom 2.3.
Minor annoyances I have found with the Gmate+:
- Notifications (read: texts) do not make noise/vibrate while the screen is locked. Once the screen goes on, if you do have a new text, it notifies you, kind of ruining the point of the notification.
- Text messages you send have proper time stamps, for some reason, the ones you receive are off by a few hours, as if the sender is in a different time zone
- Seems to be no way to delete contacts from the address book, even uninstalling, wiping data, reinstalling didn't do anything about this.
Major annoyance with the Gmate+:
- It disconnects, and by that I mean it disconnects ALL THE TIME, the device is pretty much useless because of this, it will be fine for a few minutes, then disconnect, regardless of how close the Gmate is to my SGP. Every few minutes, I'd check it, and guess what? No connection. Sometimes it would reconnect, sometimes I'd have to manually do it, sometimes I'd have to restart one or both devices to get it to work again.
Seeing as everything the device does it actually does quite well when actually connected, I want to rule this problem to some battery saving tweak in my kernel/rom. As such, I'll be returning to stock and trying the Gmate again to see if any of these issues are cleared up. As it stands, I have a 75$ paperweight that buzzes occasionally.
EDIT: After flashing back to stock and noticing no change, I began searching around and found other people having similar problems with similar devices, mainly connecting their smartphones to the bluetooth sound system in their car. Turns out in Deep Sleep, the device has issues keeping constant bluetooth connection. After downloading an app (Bluetooth KeepAlive: ~$1.30) on the market that keeps the device from entering this mode, the Gmate no longer disconnects, and has remained connected for several days, having no problem with calls or text messages at any time. In summary, with this app, I am now happy to recommend the Gmate to anyone who is looking for this kind of functionality. Guess it goes to show that non compatible apps are listed in the Play Store as non working for a reason

Loss of Ringer and Notification Sounds

My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
clockcycle said:
Are her ringtones / media files on an sd card? I'm thinking SD card faulty? Or using stock internal sounds? Then my theory don't fly.
Another test, reset hers stock, pop in your SIM and use your account. Troubleshoot those.
Click to expand...
Click to collapse
Thanks for replying. No SD card installed. Could the SIM cause a ringer issue????
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
blackhemi4x4 said:
Maybe a smart setting sound profile?
When you exchanged phones, this you or T-Mobile backup and restore stuff? I know the lg backup will bring old settings back. After the Factory reset, how did you restore the phone?
Does it still happen in safe mode?
Sent from my LG-H901 using Tapatalk
Click to expand...
Click to collapse
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
dnourie said:
Great idea, however, I did not use the LG Backup feature. I did check the smart settings, which are all "Off". How do I enter safe mode?
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Press and hold power button for the power menu. The press and hold the power off icon and it will prompt safe mode.
Sent from my LG-H901 using Tapatalk
Set her phone back up as a "new phone" dont restore or sync her account. Check from there.
UPDATE: Exchanged phone again. This is her 3rd LG V10. Guess what happened a few hours later? Ringer and notification sounds stopped working! Then, they came back on again shortly thereafter. Then they stopped working again! This phone has the same issues as the previous ones...only at least the sound works more often than the previous phones! Hopefully this is a software glitch and LG will fix it. I am very surprised my wife has had three phones in a row with the issue and yet I haven't found any threads with others having this problem.
Have you tried getting her a new Sim card? This seems like an issue that is more user related than phone, since it seems she is the only one we know of with that issue.
I'm not saying it couldn't be the phone, but the chances of getting three bad phones in a row with what seems to be a very rare error is pretty slim.
Sent from my VS990
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
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My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
eddyjr1 said:
My wife and I have the same phones and hers after she plays a game the ringer and notification sound will not play. I have check all the settings but can't come up with a reason for it. If she restarts the phone it will work till the next time. I was going to take it back today after work, but after reading this post I don't know if that would do any good.
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You are correct, I'm not sure it would help. After my wife had the issue with a third phone, she finally had enough and traded for a Note 5. Interesting note, the only difference between her and I was that she played games a lot...specifically Candy Crush games. Perhaps there is a compatibility issue with those or one of her other games. Hopefully this issue is resolved for you, because the phone was great otherwise!
Two of the games she plays when this happens are hearts and candy crush saga. I turned on vibration with sound and vibration will still work when sound profile doesn't. Haven't found connection yet.
I lost ringtone but still had notifications and message sounds. Don't know what happened but a restart fixed it for now. I don't have any games on my phone at all.
Sent from my LG-H901 using Tapatalk
dnourie said:
I completely agree, very unlikely. This time I made sure we got a new sim card. If it is not the phone, the only other option is a software glitch, but the only app she uses that I do not is Candy Crush. I doubt that is messing with the ringtones and notifications...but she isnt willing to part with it long enough to find out!
At least this one works slightly better than the previous two...so far.
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That game always causes problems for my wife's phones.
Same issue!!!!
dnourie said:
My wife and I each have the T-Mobile LG V10. Mine works great! Hers does not.
Her sounds will not work consistently. This includes the ringtone and notification sounds. I contacted T-Mobile and they said they have not heard of this issue and I should exchange it. I looked online and found no similar issues. I exchanged it and a day later my wife is having the issues again!! What are the odds??? The only constant between the two phones is the SIM card and Google account info.
Has anyone else had this issue or have any additional ideas on what could be causing the problem?
I have already double and triple checked the notification settings, including the priority calls and interruption settings. I have also performed the factory data reset.
Click to expand...
Click to collapse
I am having the SAME issue with mine. I have had it since November 2015 and got my husband the same phone for Christmas. His works just fine and mine does not. It will NOT alert me for my text messages for anything. I have checked and rechecked ALL settings.
I too am having this issue and yes I think it's candy crush. This morning I had a full lives notification icon in the task bar and no alarm clock tone just vibration.
I'm having this issue as well. I do not play or have candy crush. My issue started after the last forced update. This is my 2nd phone that has done this. I also have at&t

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