internet/facebook issue - Nokia Lumia 800

Don't know why but as of last week Facebook has stopped working.
If I open an internet page and go onto Facebook I get the fb header and a blank page, this only happens when using mobile internet. If I use WiFi it works fine.
But the fb app works all the time on the phone.
Anyone help?

It's a known issue on O2, it's being investigated by network support teams.

Related

No Account Sync + WiFi Failure

Until 2-3 days ago, both my Google account sync on my phone and WiFi connectivity worked. However, both of these have now failed. I am not sure they are linked, but I assume they are considering the problems surfaced at a similar time.
1) Gmail doesn't work - the app opens, but does not download or send emails. No error message appears, it just does nothing. I press refresh to no avail. Going onto the Play Store and again encountering account sync failure made me realise it was an account wide and phone problem and not just Gmail.
2) Whilst my data connection works (and therefore the above account sync problem is not one of connectivity), the WiFi connection that worked up until 2 days ago does not work anymore. It is a hotel network, but rather than redirect me to a login page it sends me to a single page (not the login page) and does not allow any other sites. The problem is most probably down to my phone as the WiFi network and login works fine on my PC and for everyone else in the hotel.
Any ideas as to how to resolve this?
Thanks
SeaTan said:
Until 2-3 days ago, both my Google account sync on my phone and WiFi connectivity worked. However, both of these have now failed. I am not sure they are linked, but I assume they are considering the problems surfaced at a similar time.
1) Gmail doesn't work - the app opens, but does not download or send emails. No error message appears, it just does nothing. I press refresh to no avail. Going onto the Play Store and again encountering account sync failure made me realise it was an account wide and phone problem and not just Gmail.
2) Whilst my data connection works (and therefore the above account sync problem is not one of connectivity), the WiFi connection that worked up until 2 days ago does not work anymore. It is a hotel network, but rather than redirect me to a login page it sends me to a single page (not the login page) and does not allow any other sites. The problem is most probably down to my phone as the WiFi network and login works fine on my PC and for everyone else in the hotel.
Any ideas as to how to resolve this?
Thanks
Click to expand...
Click to collapse
Clear data from Google framework services..delete your google account..reboot ..add your Google account again..and do this on your data network..coz for WiFi you need to contact the admin of your hotel..
Sent from my GT-I9300 using xda app-developers app

Email client not syncing over 3G, only works over wifi.

Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
marbedMB said:
Did you checked out if in Settings _Data Usage- not added to exceptions to sync only over WiFI ?
Click to expand...
Click to collapse
Thanks for your answer.
I checked and I can find any exceptions (I can't find the options, to be clear). Under the Data Usage, I have mobile data and Wifi pages but I don't find any way to manage exceptions.
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
ohyesman said:
There is a similar issue with the hotmail app - SSL auth error on 3G - Fine on Wi-Fi
The way to resolve that issue is to uninstall the app - remove any accounts associated to it (the hotmail sync account removed authomatically) reboot the phone - then set everything back up BUT DO SO ON 3G and not Wi-Fi!!! For some strange reason this sorts out the issue and can then connect on both 3G and Wi-Fi.
This is obviously specific to the hotmail app - but as this is also email it may also resolve your issue - Worth a shot at least. .Good Luck
Click to expand...
Click to collapse
Thanks for the info.
How can I uninstall the stock email app? I will try to clear my account but not uninstall the app and see if it solves my problem. I will try it tonight when I will be back in my country and not in roamuing anymore.
Thanks
I don't use the stock app at all - I guess you can remove the associated accounts under settings/accounts then go to app manager and clear cache and data.
My issue was due to a self signing certificate or something - guess that a hidden setting somewhere changes when you accept but wasn't working correctly when setting up accounts over Wi-Fi.
Hope it works for you. You not the option to get a specific mail provide app from the playstore? - Could be another option
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
JCfromBelgium said:
I will let you know
I'm quite happy with the stock mail app for now. If I can solve my problem by reseting my account over 3G, I will keep it.
Click to expand...
Click to collapse
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
jschramm said:
Any resolution on this? My wife is having the same problem on a new exchange account she added to her One X
Click to expand...
Click to collapse
I resolved this issue by:
- deleting the Exchange Active Sync eMail Account I set up over WiFi (Email->Settings->Delete Account);
- created an EAS Account over 3G, selected "Accept every SSL Certificate" (Email->Settings->Add Account).
It seems that creating an EAS Account over WiFi prevents the same account to access the server over 3G/EDGE/... connection.
Tried on Sony Xperia Tablet Z SGP321, default mail app, with Android 4.2.2.
LP
Alen
Problem solved!
Hi,
I have also an Galaxy S5 Android and sinds we have Exchange 2010, it does not synchronize any more. If I put my phone on SAVE MODE, it doesn't work. If I DISABLE the SAVE MODE it works.
Go to Setting => Power saving => put Power saving mode OFF
good luck.
JCfromBelgium said:
Hi,
I search over the forum but didn't find the answer to my question.
I'm the happy owner of a GS3 stock rom, not rooted, fresh out of the box.
It works verry well. I'm impressed by the device itself but I struggle with a problem.
My exchange account won't syncronize over 3G. Every few minutes, I get a message saying "unable to connect to [my account]"
gmail client works just fine but I have two email addresses (pro and home).
This is not a connectivity issue as other apps works great aover 3G and this is not a network limitation as I can connect thru other wifi networks.
I can do all necessary test and I had a look in all settings I can find without any succes until now.
I had 3 FW update since I own the device, each time I hope it will solve my probelm...
Thanks for your help.
Best regards from Belgium,
JC
Click to expand...
Click to collapse

Sign In To Wifi Network????

i have got the sign in notification on s3 today and my google play service is not working now google+ play store gmail are not connected ..but it other service working facebook is working and all other internet service working but google+ play store and gmail are not working
any solution please
NOMIOMI said:
i have got the sign in notification on s3 today and my google play service is not working now google+ play store gmail are not connected ..but it other service working facebook is working and all other internet service working but google+ play store and gmail are not working
any solution please
Click to expand...
Click to collapse
I've started having the same issue since the morning today. I've reconfigured my entire wireless network, but to no avail. The WiFi is working fine on the laptop, but when I set it up on the phone, it says "Sign in to Wifi Network" inthe notification tray and then doesn't open a login page. Only Google Apps are having issues connecting to the internet, otehr apps like facebook, 9gag and stuff are working just fine.
It isn't working on any of the mobile devices I have. Incidentally, they are all android. S3, XperiaP and Nexus7. I'm guessing this could be because of the blockage of youtube in Pakistan. since google sometimes uses those servers to authentication requests. Does anyone have any other explanations?
Sign into wifi network. Google services down on wifi but fine on mobile data
ameeqasrar said:
I've started having the same issue since the morning today. I've reconfigured my entire wireless network, but to no avail. The WiFi is working fine on the laptop, but when I set it up on the phone, it says "Sign in to Wifi Network" inthe notification tray and then doesn't open a login page. Only Google Apps are having issues connecting to the internet, otehr apps like facebook, 9gag and stuff are working just fine.
It isn't working on any of the mobile devices I have. Incidentally, they are all android. S3, XperiaP and Nexus7. I'm guessing this could be because of the blockage of youtube in Pakistan. since google sometimes uses those servers to authentication requests. Does anyone have any other explanations?
Click to expand...
Click to collapse
I have the exact same problem! I'm in Pakistan and I have been racking my brains all day as to why this is happening. Please can someone help
Faraaz29 said:
I have the exact same problem! I'm in Pakistan and I have been racking my brains all day as to why this is happening. Please can someone help
Click to expand...
Click to collapse
does clearing proxy address in the apn help in this matter ?
note down the proxy address of apn and try clearing proxy address and save apn
maybe your problem comes from your DNS server ,,, so ! try the Google DNS " 8.8.8.8 " easy
djmpro said:
maybe your problem comes from your DNS server ,,, so ! try the Google DNS " 8.8.8.8 " easy
Click to expand...
Click to collapse
Not working any more solution please
Has anyone been able to get to the solution of the "sign in to wifi network problem? Paranoid android 3.99.1 RC1
i have had the same problem since yesterday
i tried re-setting my mobile WiFi router many times
deleted the network and add it again but didn't work
finally i got it , i removed the SIM card and insulted it into my mobile
and turned the 3G on but it was not working so i got another SIM card
and but it in my router and its working now
so the problem was with the SIM not the router
i hope this helps you......
hammad1981 said:
i removed the SIM card and insulted it into my mobile
Click to expand...
Click to collapse
Insulting only works with people. Physical violence works with some electronics.
I've been seeing the same issue, with a large wireless network with multiple routers; some routers are configured in a weird way (seems to be DNS-related, but I'm not sure), and will make Android think it needs to sign in.
So no solution yet, i guess i am having same problems since morning, but play store is working fine on My Mobile Network
iKitKat said:
So no solution yet, i guess i am having same problems since morning, but play store is working fine on My Mobile Network
Click to expand...
Click to collapse
having the same annoying issue since last night.. i even flash a new rom but its still there ...
same issue
hash.86 said:
having the same annoying issue since last night.. i even flash a new rom but its still there ...
Click to expand...
Click to collapse
Same thing has happened to me today. And its driving me crazy!!
ANY SOLUTION.... please
---------- Post added at 05:33 PM ---------- Previous post was at 04:59 PM ----------
All you gotta do is reset your hosts file using adaway, Which actually disables ad blocking.
I'm downloading an app right now from play store.
There is still no solution
NOMIOMI said:
i have got the sign in notification on s3 today and my google play service is not working now google+ play store gmail are not connected ..but it other service working facebook is working and all other internet service working but google+ play store and gmail are not working
any solution please
Click to expand...
Click to collapse
Almost everyone is facing this problem. This is due to PTA's ****ty filters for blocking youtube which they cannot manage properly.
It will come to normal eventually, when they figure out how to resolve this issue. it may take some time. Hope soon.
Sign into Wifi Network Error
iKitKat said:
So no solution yet, i guess i am having same problems since morning, but play store is working fine on My Mobile Network
Click to expand...
Click to collapse
I have the same issue since yerstaday morning. Gives notification sign into wifi network when i click that it open webpage which is block here. According to my research that IP address is of Google and gives location of US due to which play store can be run with hotspot shield because it changes your IP and connect you to US. But I reset app prefernces and delete cache of play store then reboot my Tablet it works fine no notification error but again today in the morning same error comes. Don't know what to do to resolve it .
Play Store Solution
You can use "one mobile market app" as an alternate of "play store" its working fine
mazaq said:
You can use "one mobile market app" as an alternate of "play store" its working fine
Click to expand...
Click to collapse
And what should I do for push notifications???
Sent from my LG-E975 using xda app-developers app
works..
yeah...that works.
Fixed
I guess I sort it out ..
I am using PTCL Broadband .. All you have to do is to pick up a toothpick or needle, you can find a small hole on the back of your ptcl router ..
Put that needle in it, there is a default setting reset button in that hole .. press the needle for 4-5 seconds until the router restart ..
Wait for the router to restart properly.
Go to 192.168.1.1
Click on easy installation.
Type the username given by ptcl .. You can call ptcl customer support and get your username or you can find it on the box of the router.
Type Password: ptcl
Click on save ... You are DONE
Don't Use Vpn
guys this prob usually occurs when yo use VPN client for long time so its solution is simple just leave VPN and it will automatically repair in 1-3 days and all things will work fine. Any user from your WiFi if using VPN all guys face same problem. avoid VPN or proxies
Hit "Thanx" if i helped You :highfive:
Sent from my Qmobile i9 using XDA Premium 4 mobile app
Help
I have same problem since yesterday night.I restart my phone many time...and try any thing....but the problem still exists
Is it possible to disable checking for working internet connection in android?

No public wifi connection

So guys,
I don't know if everyone knows "fon", but it is a global wifi conection.
It has a public wifi network and we have to login to it by browser.
The problem is that on the Oneplus X the login screen doesn't even appear. If i try automatic login by the app i lose the wifi connection.
Anyone has the same problem?
Any thoughts?
Cheers
I've tried wifi connections via Starbucks and Transit (MTA Wifi) as well as my school wifi and they all require opening a browser to login, They worked fine for me. But I can't seem to detect my Gym's wifi, idk if it's my phone thats not detecting it or that the wifi isn't even there since I didn't have a buddy to confirm whether or not it was available. But the other scenarios worked fine.
NekoXiu said:
I've tried wifi connections via Starbucks and Transit (MTA Wifi) as well as my school wifi and they all require opening a browser to login, They worked fine for me. But I can't seem to detect my Gym's wifi, idk if it's my phone thats not detecting it or that the wifi isn't even there since I didn't have a buddy to confirm whether or not it was available. But the other scenarios worked fine.
Click to expand...
Click to collapse
Do you have xposed installed?
Thanks
Zecanilis said:
Do you have xposed installed?
Thanks
Click to expand...
Click to collapse
nope, dont have xposed installed.
I have a similar issue.
My previous device was a Nexus 4, and I used to get a notification that prompted for a login when ever it connected to public wi-fi (was the wi-fi icon with an exclamation mark next to it). Didn't need to open a browser.
No it may be that was a stock Android feature, but it worked really well.
On my OPx I have to open a browser and type a url before it will redirect to me to any wi-fi login page. It doesn't work if I refresh an existing browser page - I just get a message saying it can't connect. During all of this however, the wi-fi icon shows the 'connected' state. It's the one thing that really annoys me about this device, but very few people seem to mention it.
Yes. I think it's strange. Maybe we are the only one that use public Wi-Fi?
I've got same problem. Very annoying. Considering that free hotspot in our town has such login (actually just form with single button to connect), SSID same all over town and it automatically connect as soon it see such network and losing sync/connection to all background applications like messengers.
I'm currently battling with OnePlus Support about this issue, they somehow not fully understand issue :crying:
Well, maybe they don't have hot-spots in China or something... But we don't see so many people saying that they have this problem.
That's why oneplus don't care about it also
Hi, i have the same problem with autentication web page. The phone connect to network but the autentication page don't work.
Yes that is the problem i was talking about!
But i don't care now, thanks to MasterAwesome.
Goodbye oxygen for ever!

Gmail can't DL attachment on mobile data (but OK on VPN or Wifi!)

I've had this problem for many months on my Samsung S7 (it suddenly appeared). Now that I've bought an S10e I'm very displeased to have the same exact problem again. I didn't transfer anything from the S7 (knowingly. Perhaps some Google/Samsung auto-restoration of settings without my knowledge). The S10e was installed from scratch AFAIK.
Problem:
On the Gmail app downloading attachments on WiFi works fine. On mobile data it never works. It does nothing at all. Hitting preview continuously shows a 0% progress bar.
All other things work without issue on mobile data: Sending and receiving mail, browsing, navigation, YouTube, etc. is normal. Only Gmail attachments don't download...
I don't have adblockers or antivirus. Everything is updated. Gmail isn't on the background data restriction, nor do I use that function.
I tried the private DNS function, that didn't help either. Clearing the app cache and app data didn't help either.
+ VPN.
I spent some hours testing, and most of the time with an active OpenVPN tunnel (all traffic redirect through tunnel) to my home or to my office it works! The moment I disconnect the VPN, it stops working.
(Seems also to work on a LT2P Ipsec tunnel).
Some kind of DNS issues?
I have an older Motorola and an older Sony phone which don't show this problem, so it's not stemming from my Gmail account or my provider.
What can I try to fix this problem?

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