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My wife decided to switch from the EVO to the Photon two days ago after messing around with mine and seeing my battery life was better than hers. Yesterday she started getting a buzzing/crackling noise while on calls. Does not show up when playing music, steaming netfix, etc. Checked under setting on both phones and firmware, PRL and everything are exactly the same and I don't have the issue so not sure what is causeing it. Have done factory reset, lowered call volume and still it shows up.
Anyone else have this issue and know how to resolve it?
I had similar problems with my earpiece speaker. It started intermittently, and slowly became constant.had to get the phone replaced.
Sent from my MB855 using xda premium
I have this all the time when streaming music in my car. It is very audible even with low volume on the car stereo. I never had this issue with my old HTC Hero in the car.
Took it back to the store and once they heard it, they replaced it.
Running ICScrewD 1.6.2 currently but I noticed this on UnNamed 2.2.1 (latest) and both prior updates on both roms. When I'm on a phone call I'm getting an echo of my own voice. I've factory reset and reflashed 3 times.
Any ideas? Lovin this phone and roms but this is driving me crazy
Having the same issue with ICScrewD 1.6.2. Noice suppression is turned off and that is what is 'suppose' to be causing it. Supposed to to be fixed in 1.7.
every rom ive tried had it, i think it was like that on stock....i dont hear myself, but people on the other end say it has a bad echo.
I have heard, but cannot confirm, that some cases can cause this echo.
your phone is tapped. they are listening! ;p
When a friend of mine is using his bluetooth earpiece, I hear my voice echoing. When he turns off his earpiece, the echoing stops.
Move out of the cave.
Not exactly impressed with call quality. Weird to make a kick ass device but when it comes down to the major function of the device, its lacking big time!
Sent from my SAMSUNG-SGH-I777 using xda premium
Don't know if this ever happens to you guys but on my cases, several times, when I was talking with my friend, suddenly high-pitch hiss came then I heard strange voice (of course, not my friend on the other end), sounded like Arabic (couldn't confirm though), lasted for around 10 or 15 seconds then gone, my friend was back on.
Weird!
Was terrorists listening to my conversation?
I've always had excellent voice audio on this phone and a good amount using a bt headset. However since the 2.3.6 update no matter what rom I use Im hearing that echoing more and more. Noise suppression on or off same echo. Between this and the bt hid being messed up I'm gonna switch back to unnamed 1.3.2 worked flawless for awhile for me
Sent from my SAMSUNG-SGH-I777
Nizda1 said:
I've always had excellent voice audio on this phone and a good amount using a bt headset. However since the 2.3.6 update no matter what rom I use Im hearing that echoing more and more. Noise suppression on or off same echo. Between this and the bt hid being messed up I'm gonna switch back to unnamed 1.3.2 worked flawless for awhile for me
Sent from my SAMSUNG-SGH-I777
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My replacement should be here soon! I sure hope its different or this phone is going on Craigslist
Sent from my SAMSUNG-SGH-I777 using xda premium
It's more than likely not your phone. I've had echoing on calls with EVERY phone I have owned (Blackberry Bold 9700, 3 different Iphones 2g,3g,3gs, Tmobile Shadow, Motorola Razr, and a couple of others I can't remember ) I've looked into this issue. I got tired of being told a hundred different answers. From my research the best I can find is two things.
1. Just a glitch in the cell your in.
2. It actually could be the case on the phone of the person you are talking to.
It's actually been the best on my SGS2. It has only happened once.
ive experienced the echo. its completely random but i have noticed that it does it more often when i am using headphones to talk rather than just holding the phone up to my ear.
I found this on the i9100 forum. Possibly an issue with our devices also.
http://forum.xda-developers.com/showthread.php?t=1441510
Sent from my SAMSUNG-SGH-I777 using xda premium
That sux. I'll probably end up filing a claim with squaretrade when Galaxy S III is available and get paid out for this one
Sent from my SGH-I777 using XDA App
In my case it happens when I talk to my girlfriend who has the iPhone 4S. Worth to note, when you are talking to somebody while laying on a bed and holding your phone upside down (the headphone jack faces the floor and micro usb side faces the ceiling) the echo appears and/or your voice gets lowered.
Sent from my SAMSUNG-SGH-I777 using xda premium
Guys, is the microphone near the headphone jack covered? If so, that causes echo.
Have yall try different Modem? Have no issue here. Had the same issue with my old Capitvate and fixed by changing Modem.
Happens with the case n without. Tried KK6 and HK7. Will try all the modems and see if it solved the problem. Seems to be more noticeable when I'm talking to somebody on a att iPhone 4s
I've been using a Note 2 demo unit for the past two days and have noticed that during a call, and the other person is talking, I can hear a "hiss/white nose" around the voice in the earpiece speaker. But when the person isn't talking, there is no hiss. I tried this with several calls (and also 1-800 recordings) and can hear it for every call. I'm not sure what the cause is, but it is quite distracting.
On the GS3 is does have a slight hiss, but it is hardly noticeable. The Droid DNA doesn't have any hiss during calls.
Since I wasn't sure if it could just be an issue just this Note 2, I stopped by a store on my way home today and tried the Note 2 that was on display. It has the same hiss/white noise that I'm getting on my unit.
Has anyone else noticed this on their phone?
I'm thinking it may have to do with the Note 2 using P_Rev 6 and the EVRC-B Vocoder. In my area, the regular EVRC sounds better than EVRC-B, but I don't see any way of changing it on the Note 2. I've changed between the P_Rev and Vocoders on other phones by doing ##PROGRAM, but that command doesn't work on the Note 2.
FAUguy said:
I've been using a Note 2 demo unit for the past two days and have noticed that during a call, and the other person is talking, I can hear a "hiss/white nose" around the voice in the earpiece speaker. But when the person isn't talking, there is no hiss. I tried this with several calls (and also 1-800 recordings) and can hear it for every call. I'm not sure what the cause is, but it is quite distracting.
On the GS3 is does have a slight hiss, but it is hardly noticeable. The Droid DNA doesn't have any hiss during calls.
Since I wasn't sure if it could just be an issue just this Note 2, I stopped by a store on my way home today and tried the Note 2 that was on display. It has the same hiss/white noise that I'm getting on my unit.
Has anyone else noticed this on their phone?
I'm thinking it may have to do with the Note 2 using P_Rev 6 and the EVRC-B Vocoder. In my area, the regular EVRC sounds better than EVRC-B, but I don't see any way of changing it on the Note 2. I've changed between the P_Rev and Vocoders on other phones by doing ##PROGRAM, but that command doesn't work on the Note 2.
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I had the same problem on my first Note 2. Took back to Verizon and replacement had the same issue. Was going to get a third one but the CSR tried it out and heard the same thing on the 3rd one so just returned it all together. Awesome phone otherwise but I make a lot of calls in a quite office, and with no other sounds it was really annoying.
Here is another thread with same issue http://forum.xda-developers.com/showthread.php?t=2021447
Really hope it is just a bad batch. I'm going to give it a few weeks and try another one.
I have the same issue, for what it's worth. However, I'm lucky enough to almost never use my phone to make phone calls so I can live with it.
Sent from my SCH-I605
I can't wait till some one comes in here and claims they don't have the problem lol. "My device is a special snowflake out of the manufacturing plant that doesn't exhibit this problem at all!"
DaRkL3AD3R said:
I can't wait till some one comes in here and claims they don't have the problem lol. "My device is a special snowflake out of the manufacturing plant that doesn't exhibit this problem at all!"
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I've definitely noticed the hissing but honestly haven't noticed it since the first couple days of having the device. Going to pay attention the rest of the week and see if I still have it. I use speaker phone or etymotic ear buds with mic 95% of the time however
Sent from my SCH-I605 using xda app-developers app
I just started noticing it with headphones. Light hiss behind notification sounds, stops just a moment after the sound. Hmph. Not sure how I feel about it. It's pretty distracting.
Sent from my SCH-I605 using XDA Premium HD app
I have it but don't mind it too much. Probably because it's better than the tinny distortion I had on the Thunderbolt! I've noticed the headphone jack must be better too. Much less hissing when listening to music with headphones...at least compared to the TB. I can't believe I had that TB for so long...so...painful...
Haydenpup said:
I have it but don't mind it too much. Probably because it's better than the tinny distortion I had on the Thunderbolt! I've noticed the headphone jack must be better too. Much less hissing when listening to music with headphones...at least compared to the TB. I can't believe I had that TB for so long...so...painful...
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Yeah man, same here. I pick it up every once in awhile now and just hold it in my hands and laugh. What a piece of garbage.
First and last HTC device. They're still making twitter posts saying they're still working on ICS for the Thunderbolt............. loooooool
Had a tb too. Held it today. . It's so bricklike in comparison! Not to mention the problems in function. Think I'm over the light hiss now. ..rarely have headphones in and not listening to music anyway so rarely have a chance v to notice it.
Sent from my SCH-I605 using XDA Premium HD app
Does turning off noise reduction (menu during call) address this problem at all?
Just an update on my previous post. I made a couple somewhat long calls today and I did not hear the background noise on the other end the way I had in the early days of the phone. Either it is simply a sporadic issue or it has worked itself out somehow.
Sent from my SCH-I605
I don't think it's a noise reduction issue. With noise reduction on or off, Voicemail calls sounded perfect. No hiss or anything. And I am quite sure of what the hiss sounds like, so I know what to listen for.
I'm wondering if it's just a case of the person you're talking to having a crap phone that has outgoing issues. It doesn't do it when I call my brother on his Note 2, just some other people. Wierd.
DaRkL3AD3R said:
I don't think it's a noise reduction issue. With noise reduction on or off, Voicemail calls sounded perfect. No hiss or anything. And I am quite sure of what the hiss sounds like, so I know what to listen for.
I'm wondering if it's just a case of the person you're talking to having a crap phone that has outgoing issues. It doesn't do it when I call my brother on his Note 2, just some other people. Wierd.
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I've also noticed who I call makes a difference in when I hear it, though I've heard it at least once with everyone who I've talked to... Some every time some only randomly... weird.
Definitely flippin annoying when you pay attention to it...
Sent from my SCH-I605 using xda app-developers app
So in the past two weeks since I posted about this, I've tried calling a few people and tested it out, and I hear it on every call.
When the person on the other end is quiet, there is no hiss in the Note 2's earpiece speaker. But when the person talks, you can hear the hiss "surround" each word.
I've also tried it with the noise reduction feature on and off, and it doesn't make any difference.
Hi,
Does it happen when using bluetooth?
Thanks,
Bryan
I hope it is software not hardware. Was thinking about getting a Note II but this flaw would render this phone unusable to me, I use my phone as a phone a lot.
I noticed the other day that when the volume on my phone calls exceeds about 2 thirds up the callers voice gets fuzzy / slightly distorted like a radio turned up to loud. I'm hoping this isn't symptomatic of a blown speaker. Can someone else test this to tell me if this is normal? My other phone is a blackberry z10 and it does not display this symptom so I'm fairly certain it's not a network issue. To test call an automated number I.e. a bank or credit card and turn the volume up incrementally. Again this is not in speaker mode (or less / barely noticeable do to the fact the bottom speaker also turns on and drowns out the top speaker). Just need to know if this is normal or I should exchange for a new one prior to my 2 week exchange window to not receive a refurb. Thanks a lot,
Andrew
Sent from my HTC One using xda app-developers app
th3h0ff said:
I noticed the other day that when the volume on my phone calls exceeds about 2 thirds up the callers voice gets fuzzy / slightly distorted like a radio turned up to loud. I'm hoping this isn't symptomatic of a blown speaker. Can someone else test this to tell me if this is normal? Just need to know if this is normal or I should exchange for a new one prior to my 2 week exchange window to not receive a refurb. Thanks a lot,
Andrew
Sent from my HTC One using xda app-developers app
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Turned it all the way up and called my work voicemail. No distortion at all. I'd check to make sure that you have a decent signal first. If so, swap it for a new one
Thanks for checking... It seemed to get a little worse today so I'm going to call tmo tomorrow and try and have a replacement shipped out because they have no stock left at my local tmobile.
Sent from my HTC One using xda app-developers app
Anyone else having people you call tell you they can't hear you in the middle of conversations? I can't find any correlation. It has happened with 3 different calls today. All in different locations,but not in the car.
I'll normally reposition the phone on my face and it will correct. Is it possible I'm covering the Mic with the Palm of my hand?
had this issue a second ago.. hmmm
Yes very frustrating! Several times, never happened on Vzn before.
Sent from my VS985 4G using Tapatalk
Got the same problem
cyberhern said:
Yes very frustrating! Several times, never happened on Vzn before.
Sent from my VS985 4G using Tapatalk
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Bought my g3 in Berlin, using it in Israel...
I am having this issue. issue is fine when the phone is directly to ur ear but if u adjust it or have it a couple of inches away it is horrible.
been testing all day. speakerphone doesn't have this problem.
leave a fake message for urself and u can hear the problem
take the phone and talk into it like a hand radio in normal to low dialogue. while doing it change between speaker and handset talk at the same level.
Anyone ever find a solution to this? I'm still having the problem. Wish I had returned the phone the first time it happened, but I thought it was just a bad signal. I went back in to Best Buy where I bought the phone and they were zero help.
Other threads mentioning the problem:
http://www.reddit.com/r/LGG3/comments/2bmljy/verizon_lg_g3_terrible_call_quality_and/
http://forum.xda-developers.com/verizon-lg-g3/help/complaints-call-quality-t2828905
Welcome to the club
Has anyone had any feedback from LG/Verizon on this?
I called both and was told "they hadn't heard of the problem" which I don't believe.
Anyone get a fix or has a replacement phone fixed the issue?
Yes - I'm still suffering with this issue.
I have been using speakerphone lately and have not had a single complaint. As previously noted, using a BT headset works fine every time as well.
This leads me to suspect that the noise cancelling/voice enhancement circuitry is running amok because supposedly speakerphone and BT do not use that feature, even though the one selection I have on my phone is off I think the phone still uses some enhancement when using the stock mic.
Next step is to block the mic on top with a piece of foam and see if that fixes it. By blocking that mic, the phone will think it's in a completely silent from ambient noise setting and maybe will turn off the noise cancellation circuitry.
Food for thought.
I don't know if I can prove it, but the problem feels worse (more people tell me they can't hear me) with the quick circle case on. It still happens with my other case and with no case at all, but less.
Has anyone who has this issue received today's OTA from Verizon? If so, is the problem still present for you? I will have a chance to test myself tomorrow.
I received the update yesterday and have not had anyone complain of call quality yet but I have not made a lot of calls. It is encouraging though because I would get complaints on most calls. I'll give it a few days and see before proclaiming it's fixed.
FWIW I was using an Otter Box and am now using an LG Circle case but it fails with/without the cases. IOW case made no difference.
I have my fingers crossed that it might be fixed.
I do notice the phone seems quicker with the update.
I made two calls on my Vzw G3 today, using only the handset (not speakephone or bluetooth), and both callers said I sounded fine. One call was about 15 mins, and one about 5. My fingers are crossed that it is fixed, too. I really don't have any other complaints about this phone, and there isn't one I would rather be using right now.
golden422 said:
I made two calls on my Vzw G3 today, using only the handset (not speakephone or bluetooth), and both callers said I sounded fine. One call was about 15 mins, and one about 5. My fingers are crossed that it is fixed, too. I really don't have any other complaints about this phone, and there isn't one I would rather be using right now.
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Unfortunately I updated a few days ago and I had the problem last night on a call. So frustrating.
So only one complaint and I think it was due to a poor coverage area. I would get complaints all day long and every day so maybe, just maybe, they fixed it.... Still not convinced but feeling positive about this issue.
Today out of 7 calls so far I have had one person tell me they couldn't hear me. Re-positioning the phone closer to my mouth so my ear was more on the glass and not the speaker hole fixed it.
It's better than it used to be but might still be having problems.. Time will tell.
As an update, the problem is still there but it does seem better. Maybe 3 out of 10 calls will have the person on the other end telling me they can't hear me, breaking up, under water etc.
I've about had it with this phone and Verizon and I'm real close to putting it on Swappa and moving on to another phone and maybe another carrier.
I have been cautiously trying voice calls on the handset, but really got used to carrying Bluetooth headphones around over the last few months.
I have had 2 calls in maybe 8 where the caller complained, so about the same ratio as you.
I still don't want to switch to a different phone. I am not convinced I want a moto x or that I am ready for the size of the nexus 6.
Verizon sucks, but I need the strong network.
golden422 said:
I have been cautiously trying voice calls on the handset, but really got used to carrying Bluetooth headphones around over the last few months.
I have had 2 calls in maybe 8 where the caller complained, so about the same ratio as you.
I still don't want to switch to a different phone. I am not convinced I want a moto x or that I am ready for the size of the nexus 6.
Verizon sucks, but I need the strong network.
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I really believe the issue is the G3 on VZ. My spouse switched to the iPhone 6: no issues with voice calls, with same usage as with the G3. I prefer Android phones, so I haven't decided what to do yet.
My wife has an iPhone 4 and before my LG G3 I had a Droid Razr Maxx. Neither phone has this problem. Same number of calls, same locations etc. All the complaints I have seen involve the G3 on Verizon so it's probably something to do with Verizon's version of Android.