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Hello everyone
I have a Galaxy 2, everything worked great, and one minute for no reason WIFI stopped working, I mean when I turn on the WIFI device starts scanning the network, the scan takes about 20 seconds (of course, no network is) and then the WIFI is turning off by himself.
Besides, everything works, BT,GPS ,also I can get and receive calls correctly.
I Changed for several versions of the modem, dozens of times ,I tried HARD RESET RECOVERY way -- nothing works.
my current state as a pic below
I'd like to accept any idea and help
Thanks all
PLEASE
Please, someone must help urgently
By the way, can it be a hardware problem with only WIFI not working ??
porusski said:
By the way, can it be a hardware problem with only WIFI not working ??
Click to expand...
Click to collapse
Back up everything and do a full wipe and a new flash
thanks man, i just now finish flashing after full wipe - its the same problem.
i also tried other rom - the same
i took my phone to local lab, they also did not find the problem ,
any suggestion ?
try this app
here
Hi there porusski!
The best thing to do is to take your phone to your seller, Galaxy S2 has a two year warranty. They should fix it or replace your phone, it shouldn't take more than 10 days.
xinfinityoO said:
try this app
here
Click to expand...
Click to collapse
Thanks man, already try it - nothing..
Galaxy X7 said:
Hi there porusski!
The best thing to do is to take your phone to your seller, Galaxy S2 has a two year warranty. They should fix it or replace your phone, it shouldn't take more than 10 days.
Click to expand...
Click to collapse
It's look like my last and only option..
Thank you all those who try help me
Do you have a Netgear router by any chance, cos they suck balls, and as a general rule, will not connect properly to an Android device.
k1sr said:
Do you have a Netgear router by any chance, cos they suck balls, and as a general rule, will not connect properly to an Android device.
Click to expand...
Click to collapse
no man, i have try in different places, different routers......
thanks anyway
Hello guy's,
I took my phone to the carrier and after lab check they told me that wifi module is move physically on the board -- they say that reason is bad flashing of rom or modem... Does it make sense to someone?? Because i flash just one time in day when i by the phone - and it was work perfect 3 weeks....
wifi module moved physically??
im having the same issue here, will be sending it back to the seller soon
tried almost everything possible solution, nothing works..
tzean27 said:
wifi module moved physically??
im having the same issue here, will be sending it back to the seller soon
tried almost everything possible solution, nothing works..
Click to expand...
Click to collapse
Yes, you believe that crap? Their answer was not credible, there is no chance to move physically
k1sr said:
Do you have a Netgear router by any chance, cos they suck balls, and as a general rule, will not connect properly to an Android device.
Click to expand...
Click to collapse
I was previously using a Huawei router. It kept disconnecting from the internet, so I changed it over to a Netgear DGN3500. I've had nothing but problems connecting the Galaxy S2 to the router over wifi. Keeps going between one bar and no bars, and disconnecting, even I'm not that far away from the router. In order to get 3 bars and a good signal I have to be directly next to the router.
Same issue here
Hi all,
I have the exact same issue, also tried wiping everything and switching rom/kernel/modem, also tried restoring to a nandroid when everything worked perfectly and still wifi doesn't work. I noticed that the wifi services are not running also.
It stopped working gradually after working great for a long time, sometimes I was able to connect sometimes don't, until it stopped working at all.
Do you have any updates on your situation?
Interesting. I seem to be having the same issue. I can connect to the router fine but it wont let me browse or download anything. 3G is working fine.
I will try and swap ROM (again) to see if it solves.
SOLVED
Turns out it was a hardware issue - 2 resistors needed to be replaced
eli-y said:
Turns out it was a hardware issue - 2 resistors needed to be replaced
Click to expand...
Click to collapse
where did you get done?? Im also having the same problem and im frustrated.. pls give me some suggestions...
Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
anyone here to rescue me from this problem ?????
facing same problem
hi, i am also facing the same issue....my phone does exactly same what u have mentioned...it even shows ERROR under wifi option sometimes. i have tried restoring updating the firmware but nothing has helped so far. apart from that my phone sometimes gets heated a lot and battery drains like hell n it takes a hell lot time 2 charge sometime....
if u were able to find the solution 2 ur problem plz help me out plz...m completely unsure weather its a software issue or a hardware...
plz do help me out
thanks
Need to give more info. For example did you tried to connect phone on different routers? What firmware ver, rom, pda kernel etc.....
imileimile said:
Need to give more info. For example did you tried to connect phone on different routers? What firmware ver, rom, pda kernel etc.....
Click to expand...
Click to collapse
yaa i have tried connecting to different router but no help...my other 2 laptops and my nokia ph is very well running on that network bt nt my sg2..
android version- 2.3.4
kernel version XXKG1
plz help me out if u can...
thanks
rishisinha said:
Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
Click to expand...
Click to collapse
I recommend to flash the latest stock ROM for your region.
You can find many official firmwares in Intratech's thread => http://forum.xda-developers.com/showthread.php?t=1075278.
Please read the first post carefully.
After flashing the ROM, you should do a hard rest (by dialing *2767*3855# in your phone).
Hope this will help!
im also having exact problem as defined by op...tried almost every thing.. fw update,hard rest, 2.3.5,etc...no use
any solutions guys?? pls help.....
Athavan said:
im also having exact problem as defined by op...tried almost every thing.. fw update,hard rest, 2.3.5,etc...no use
any solutions guys?? pls help.....
Click to expand...
Click to collapse
well...it has been 10 days since my very same prob started...been to the service centre they updated the software bt no use. they told it looks like a motherboard prob which needs 2 b replaced. so now i wud jet handover my ph again 2 them n w8 15days to get it back....i can't think of any other option....if u were able to find any other solution...plz let us know...
thanks
vishesh26 said:
well...it has been 10 days since my very same prob started...been to the service centre they updated the software bt no use. they told it looks like a motherboard prob which needs 2 b replaced. so now i wud jet handover my ph again 2 them n w8 15days to get it back....i can't think of any other option....if u were able to find any other solution...plz let us know...
thanks
Click to expand...
Click to collapse
omg...so many of s2 users are suffering from this issue...
users who solved this issue please giude us...
SOLVED
rishisinha said:
Hi,
I have bought Galaxy S2 just two months back. My wifi was working fine until one day it stopped working. When I switch on my wifi, it just scan for the network and then gets off. My other devices are working fine with the router. The same problem exists even after doing a factory setting for the phone and reseting the wifi router at my home.
There are few things worth noticing about the problem:
1) My PC is detecting so many wireless networks around here but my phone wifi detects none because it seems to me that the wifi is not even getting started in my phone ... no wifi notification symbol.
2) On starting other wifi related setting like "wifi direct", my phone hangs and it shows a dialogue to force close it.
Please suggest some solution for the problem.
Thanks.
Click to expand...
Click to collapse
hey guys... had this exact issue with my s2..and suffered a lot due to this for the past 1month..
i tried fw upgrade,cfw,and every possible solution... went to Samsung service center and they said that they have tried flashing new os but no use.. so they asked me to handover the phone on Tuesday(tomorrow) inorder to solve the problem... i was about to do it..
but suddenly today morning my wifi started working again.. now it is flawlessly working as it done before this problem.. now I am veeeeery happy.. and finally im loving my s2 again
help what should i do and what did you do before it work again??
thanks for your feedback soon
squidkhaw said:
help what should i do and what did you do before it work again??
thanks for your feedback soon
Click to expand...
Click to collapse
frnd i understand ur frustration..i was also like that..
but frankly speaking i did nothing before it started working...
i have done three to four factory resets.. flashed xxki3.. but all these were done a week before.. before taking the phone to service centre i re flashed kf3..
they said they reinstalled os.. no use.. the problem persisted for two days.. but suddenly yesterday it started working...
btw, for how many days u r having this issue?
Found any solution ?
http://forum.xda-developers.com/showthread.php?t=1335738
GUys, i'm having the same problem on my SGS2 as well, check my thread for details, i've attached the logcat in it
http://forum.xda-developers.com/showthread.php?t=1391288
Mine have the same issue. Started to force close when in wifi settings and wifi direct. Phone started to hang-up. I tried hard reset few times then it started showing "error" under "turn on wifi". Seems to be a hardware issue. Phone was working fine until yesterday. Going to the service center today. Will get back to you guys. Mine runs 2.3.6 (INU).
Does your phone lights go out when you switch off your phone? If so it is a hardware issue. I had the same problem and had to replace the mainboard. If you reset phone you will see "error" under "Turn on Wifi" option.
umeshnk said:
Does your phone lights go out when you switch off your phone? If so it is a hardware issue. I had the same problem and had to replace the mainboard. If you reset phone you will see "error" under "Turn on Wifi" option.
Click to expand...
Click to collapse
Can you please elaborate what you mean about the lights switching off?
I am using Galaxy i9100
android version: 2.3.4
baseband version: I9100XXKG5
When i switch off my phone, it shows the animation, then the screen turns off. but all this while the capacitive buttons (the back key and the menu key) remain lit up and continues to be lit up for 2-3 seconds after the animation is over and then turns off. So do you think my mainboard is gone? I'v had my SGSII since last summer and had wifi problem since 2 days now.
Went to the service center ... Its apparently a mother board problem and they are charging me 9,000 INR to replace it.. Heck, i would buy a new phone with that amount.. Bye bye samsung
There's this thing called warranty....
Sent from the little guy
Hey guys!
I'm not sure if this is my router problem, or my phone, but most likely my phone.
The wi-fi keeps continue to connect, and disconnect.
Here is the thing. When I bought the phone brand new, my phone behaved normal regarding the wifi, but when I flashed to a XXLF2, and using Checkrom with Siyah kernel, the wifi kept continue connect/disconnect all the time, so I gave another shot just reflashed everything to stock of XXLF2, still same problem.
Now, yesterday, I was flashing a new rom XXLF6, and then Omega rom, the wifi problem was still the same, so I gave it another try and just flashing the stock XXLF6, but the problem didn't either went away. I tried Ninphetamine kernel didn't help much either.
Anyone know what's going on??? You think it's hardware issue here, or something with the rom?
Hope someone could please help me out!
Thanks a lot!
Hi,
I not have the exact answer to you, but I think it is a hardware issue!! I have 2 router in my house (with the same ssid) with my SGS2 there is never problems when I cross the zones, it connects straight away to the other router. BUT with SGS3 it is a pain in the a..... I often need to turn on and off wi-fi several times before it can connect!!!! I think the 2 identical router confuse the SGS3....but not the SGS2 or my Tab. If there is only 1 router it connects straight away......
Yeah! That is actually what I was thinking too. It might be the hardware fault! I'm going to contact Samsung tomorrow, and see what's going on!
I have the exact same prob really annoying,but wifi driver is in kernel.I sometimes get "error bad connection " message.
Doesn't matter what kernel I use though.
Ciex said:
Yeah! That is actually what I was thinking too. It might be the hardware fault! I'm going to contact Samsung tomorrow, and see what's going on!
Click to expand...
Click to collapse
I allready got my first SGS3 to service cause of the Wi-fi issue. But they told me that they tested it to be good. Second time they changed the phone - but problem still there. Also with my blue SGS3 that i just got!!
zodiaxe66 said:
I have the exact same prob really annoying,but wifi driver is in kernel.I sometimes get "error bad connection " message.
Doesn't matter what kernel I use though.
Click to expand...
Click to collapse
Yeah! That is exactly same problem I have! Thought it could be kernel fault at the beginning, but it's not!
EDIT: Guys I think I found the solution! You got to click the phone *"0011*, then menu, wifi, and off button!
Now it's working like charm!
Ciex said:
Yeah! That is exactly same problem I have! Thought it could be kernel fault at the beginning, but it's not!
EDIT: Guys I think I found the solution! You got to click the phone *"0011*, then menu, wifi, and off button!
Now it's working like charm!
Click to expand...
Click to collapse
Mine is constantly disconnecting as well. Gonna try your solution.
Edit: Cheers mate. I was trying to watch Google I/O live on YouTube and the S3 was constantly reconnecting to my wifi network. So far so good, it's not happening anymore.
Ciex said:
Yeah! That is exactly same problem I have! Thought it could be kernel fault at the beginning, but it's not!
EDIT: Guys I think I found the solution! You got to click the phone *"0011*, then menu, wifi, and off button!
Now it's working like charm!
Click to expand...
Click to collapse
You are just switching power saving off for WiFi
Sent from my GT-I9300 using xda premium
*"1100* ???????
How do u put in a quotation mark in dialer?
No idea what u guys are talking about
This turns of power safe *#*#232338#*#*
Hey sorry, it's actually *#0011* No quotation mark here
Are you guys able to keep Power save mode OFF?
Seems I have to go back to *#0011# all the time to set it back to OFF (comes back on very often it seems...)
Gabeloooooo said:
Are you guys able to keep Power save mode OFF?
Seems I have to go back to *#0011# all the time to set it back to OFF (comes back on very often it seems...)
Click to expand...
Click to collapse
Yep, I can confirm that the option doesn't stay selected.
Sent from my GT-I9300 using xda premium
Do you guys Have ram booster or any other app the like? Ram optimización turns wifi off...
No, but I do hit Clean Memory in the task manager quite often (because presto library is a piece of junk!) maybe that turns it off. I'll test tonight...
I'm also having the same issue, disconnecting, but appears connected in the Wifi settings. I have to go in and turn of power saving mode, but it comes back on after reboot.
Logicalstep
I had this wifi disconnect reconnect issue at work, but never happens at home. I initially thought it was some app I installed, I removed them and still happens at work, but not at home. All the phone settings mentioned here didn't make a difference.
I don't change anything on my phone, so I chuck it to incompatibility, and not an issue with my phone or it's settings.
Home Netgear WNDR3300 pretty much default settings.
The new firmware update XXLFB seems to update radio firmware and kernel. Maybe that will fix the problem.
Has anyone tried this?
Flash the rom and see if it helps.
Sensamic said:
The new firmware update XXLFB seems to update radio firmware and kernel. Maybe that will fix the problem.
Has anyone tried this?
Flash the rom and see if it helps.
Click to expand...
Click to collapse
What radio/modem version did you end up with, my UBLF2 (TTT) stayed the same after the update applied.
I had issues at work. But not at home.
Today I told it to forget my B/G radio and to connect to the N radio. No disconnects, none..
No changes made to the phone at all..
2 phones - only 1 with wifi issues
Hi, noob here. I have been following this issue on androidforums.com (same user name) but since the "fix" came from this site I thought I'd share my relevant info here as well.
My husband and I received 2 Verizon SIII's (32GB) this weekend. Mine works great. His, however, has the wifi disconnect issue. The *#0011# is only a temporary fix for him.
So, for what it's worth, it's not likely to be a router problem, since 1 phone has no wifi issues and the other does.
We talked to Verizon at lunch today and they were interested in the problem and will be calling us at home this evening, with a Samsung rep. I'll post more once we've heard from them. For now though, Samsung does not have it listed as a "known" issue since there haven't been enough reports on this bug.
Well I had this phone for a month now, and it was fine all along until a couple days back, what happens is during a call randomly (once a day or so) the phone loses the network and the call gets disconnected, then it comes back after a few seconds. The 1st time this happened, it didn't come back and even switching to airplane mode didn't work, I had to reboot. Now I bought this phone used and I don't recall making any changes. I was on LPX modem initially then changed to kh3 so reverted back to lpx but the problem still persists. Even tried cleaning the sim card and contacts. Is this a hardware issue or a software issue or most likely a network issue? Considering it worked fine for almost a month.
Does this happen to some of y'all?
Location: Goa
< Thanks button to the left.
postfatal said:
Location: Goa
< Thanks button to the left.
Click to expand...
Click to collapse
Hmmm, what you trying to say here? The network is at fault? This didn't happen on my earlier i9003. And this does happen once almost on a daily basis.
Had similar problem few times... disappeared after random rom changes. Also could be something with usb port (this broken bastard even changed my phone state to driving mode while conversating, in result my phone turned speaker on and was screaming to my ear in public places...) If it connects to network properly everytime after reboot I would say its hardware or software problem - that means, something that you could handle directly or indirectly.
Sent from my Sgs2 via Xda Premium. Helped? Click thanks button!
socah said:
Had similar problem few times... disappeared after random rom changes. Also could be something with usb port (this broken bastard even changed my phone state to driving mode while conversating, in result my phone turned speaker on and was screaming to my ear in public places...) If it connects to network properly everytime after reboot I would say its hardware or software problem - that means, something that you could handle directly or indirectly.
Sent from my Sgs2 via Xda Premium. Helped? Click thanks button!
Click to expand...
Click to collapse
Well now it just drops the network altogether only when there is an active call. It doesn't/hasn't happened to me while using data or anything like that, just that it drops the call along with mobile network and reconnects after like 5 seconds. Quite annoying this. What you have mentioned is some contact in your usb port (dirt etc) causing the phone to jump to driving mode. Were you having similar network issues?
Poland.
Sent from my Sgs2 via Xda Premium. Helped? Click thanks button!
Any other users having this similar issue?
Well this happened again today, lost network & came back in around 8-10 secs, very annoying and only when a phone call is being made or during. Funnily it only happens once a day.
mzone1510 said:
Well this happened again today, lost network & came back in around 8-10 secs, very annoying and only when a phone call is being made or during. Funnily it only happens once a day.
Click to expand...
Click to collapse
Same problem here was on modem LPS changed to LQ6 but nothing changed.... does anybody know the reason of this problem?
Hawkeye1103 said:
Same problem here was on modem LPS changed to LQ6 but nothing changed.... does anybody know the reason of this problem?
Click to expand...
Click to collapse
Well happened again, this time not during a call but when it was using mobile data (3G), a vodafone guy called me & told me to change my sim to see if it solves the problem, for now I set my phone to GSM mode only and not WCDMA, will observe & see it it makes a difference.
mzone1510 said:
Well happened again, this time not during a call but when it was using mobile data (3G), a vodafone guy called me & told me to change my sim to see if it solves the problem, for now I set my phone to GSM mode only and not WCDMA, will observe & see it it makes a difference.
Click to expand...
Click to collapse
Could it be an issue from Siyah ... i also have siyah but my version is 3.3.3d
Hawkeye1103 said:
Could it be an issue from Siyah ... i also have siyah but my version is 3.3.3d
Click to expand...
Click to collapse
Well I doubt it could be siyah, I was using it for a month and it was fine all that while. This started happening a week back.
Hawkeye1103 said:
Could it be an issue from Siyah ... i also have siyah but my version is 3.3.3d
Click to expand...
Click to collapse
Were you having this problem on GB too?
never had it on GB and on ICS just had it recently... nothing fancy... fully wiped my phone and rewritten LPW hope it will be better now
Hawkeye1103 said:
never had it on GB and on ICS just had it recently... nothing fancy... fully wiped my phone and rewritten LPW hope it will be better now
Click to expand...
Click to collapse
Funny how it came up all of a sudden, I pray it's not a hardware fault though, let me know how the reflash works for you. Meanwhile I'll try CM9 but I read in the thread that many people are having this issue on it, so it just might make it worse!
mzone1510 said:
Funny how it came up all of a sudden, I pray it's not a hardware fault though, let me know how the reflash works for you. Meanwhile I'll try CM9 but I read in the thread that many people are having this issue on it, so it just might make it worse!
Click to expand...
Click to collapse
Don't think it's hardware related... sunt started after flashing 4.0.4 .... did a full wipe and reinstalled lpw => speed mod => slim ics => siyah 3.3.3d hope everything is good. flashed this morning. will wait a few days
I've had the exact same problem, and can't ever recall it happenning on gingerbread, Only noticed it on CM9. Looks like an ICS sandwich bug, it talks to the hardware differently so this would explain why gingerbread doesn't seem to have this problem, If you still have these issues maybe try a gingerbread modem, and see how that goes. They are backwards compatiable with ICS.
Well I went a day without this happening to me on CM9, I'll try it out for another day or so to check.
mzone1510 said:
Well I went a day without this happening to me on CM9, I'll try it out for another day or so to check.
Click to expand...
Click to collapse
Didn't have the problem... so it's software related... just need a good old wipe and rewrite of the soft good as new
Hawkeye1103 said:
Didn't have the problem... so it's software related... just need a good old wipe and rewrite of the soft good as new
Click to expand...
Click to collapse
Has your problem also disappeared?
Hiya all,
I recently (yesterday) updated my S3 to Jelly Bean via Kies. I'm in UK so we kinda got it late.
Since then however, the Wifi is being a right *****. It keeps dropping and then few seconds go by, reconnects, then a minute goes, then repeats the cycle of hell! I've made sure the power saving mode for Wifi is off by dialling #*0011*.
WTF do I do?
Thanks.
Backup data and factory reset .
jje
Factory reset does not help here. I wipe as a matter of updating the OS (old Windows tech habits) and in-fact it has gotten worse recently. I'd not noticed any problem in the first week but now I see it reconnecting frequently while in use. Often pick it up from the desk to see it wasting my cell data.
It seems to be a known issue, that helps, but not a lot of info so I'll bump this with a reply. Anyone know any more yet? Totally stock system here.
Hi Folks
So i have this Wifi problems, connected to a wifi i can surf and then after a few minutes nothing works, cant surf, cant check my mails. i have to reconnect to the wifi and it will work for the next couple of hours...
I googled this and im not the only one with that problem so i tryd to disable the wifi power safe mode via *#0011* but that did not work.... so the next thing i wanted to do is to disable 5ghz suportt on the wifi but i cant do that because im on 4.1.1.
So guys any advice here ? I also tryd to reflash the device but that did not helpd...
Model: GT-I9300
4.1.1
Kernel: 3.0.31-319653
ROM: Omega V30 - XXDLJ2
This i a brand new phone so i hope someone can help me with this...
And sorry for my bad english !
Regards from Switzerland
KeMi
kemi01 said:
Hi Folks
So i have this Wifi problems, connected to a wifi i can surf and then after a few minutes nothing works, cant surf, cant check my mails. i have to reconnect to the wifi and it will work for the next couple of hours...
KeMi
Click to expand...
Click to collapse
I also have this problem after upgrading to Jelly Bean. It completely drops for no apparent reason even though it's still says connected and signal is good. I then need to turn the WiFi off then back on to get it working again. I need help getting this problem fixed as soon as possible or I will end up downgrading back to ICS.
vpwrf said:
I will end up downgrading back to ICS.
Click to expand...
Click to collapse
I will do that today, i cant use this device with this problem... so fingers crossed i hope that works...
KeMi
Try this
https://play.google.com/store/apps/details?id=com.ratcash.wifiperf
slaphead20 said:
Try this
Click to expand...
Click to collapse
Thanks, i give it a try
So for now it looks like its working with that app...
kemi01 said:
So for now it looks like its working with that app...
Click to expand...
Click to collapse
Aaaaaaand its gone... Wifi not working, had to disable and re enable wifi now it works... So the problem is still here this app does not help...
I also tryd to update to the lates version of the Omega Rom, does also not work so im going to downgrade to 4.0.4... and order a iPhone 5 !
kemi01 said:
I also tryd to update to the lates version of the Omega Rom, does also not work so im going to downgrade to 4.0.4... and order a iPhone 5 !
Click to expand...
Click to collapse
Or order a lumia 920
Back to the topic, I have the same prob, works after diconnecting/reconnecting, annoying but u get use to it & not that big of a deal IMO, but granted that considering the device's price one shouldn't have to fiddle with it to get that kind of basic option to fully function.
01alim said:
Hiya all,
I recently (yesterday) updated my S3 to Jelly Bean via Kies. I'm in UK so we kinda got it late.
Since then however, the Wifi is being a right *****. It keeps dropping and then few seconds go by, reconnects, then a minute goes, then repeats the cycle of hell! I've made sure the power saving mode for Wifi is off by dialling #*0011*.
WTF do I do?
Thanks.
Click to expand...
Click to collapse
Please read my post >>here
This is a carrier issue that you are experiencing. It can be corrected relatively easy.
If you do not have root access, then root with CF-Root and perform the said modifications and then Un-Root your phone. Simple