transformer tf300 not responding - Asus Eee Pad Transformer Prime

I just bought a tf300 yesterday, and I keep get getting force closes and apps not responding. I know this is not the 300 forum but there isn't one yet. It's mostly stock launcher and browser. I'm considering returning it but that seems unnecessary for a software issue. Any thoughts?

it sounds like it could be a software issue.. did you update it after you took it out of the box? Try that and if that doesn't work you should reboot and try and clear your cache files.. GL and welcome to the TF300 WORLD!

I cleared the cache on my launcher and browser, seems to be good now. I cleared my browser several times and nothing, so it must have been the launcher causing trouble with everything. My keyboard even works better now! Only time will tell if it comes back, thanks for the tip.
Edit: i checked for firmware updates in settings and there was nothing, so either best buy did it or there isn't any.
Sent from my ASUS Transformer Pad TF300T using XDA

Related

Gmail and google maps app issue

Since ics update on the prime the Gmail app will freeze and close whenever I try to use it. Anyone else have this issue? Google maps also. Same issue
Sent from my Transformer Prime TF201
Works fine for me...
This would be considered a question. Could you please ask the mod to have this moved to the Q&A section?
Agreed with the last post. Should be in teh Q/A Section
Try going to settings --> apps --> manage apps --> gmail --> clear data and cache
Do this again for maps.
If that doesn't work, try a factory reset.
I had it but it seems to have resolved itself...
corban227 said:
Since ics update on the prime the Gmail app will freeze and close whenever I try to use it. Anyone else have this issue? Google maps also. Same issue
Sent from my Transformer Prime TF201
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Have you tried clearing data, and cache yet? Or do a factory reset. All my issues went away after I did that.
Sent from my Transformer Prime TF201 using Tapatalk
Yep, should be moved to Q and A.
I'm not experiencing this problem BTW
Cool if a mod move. I won't get angry lol. I cleared cache and reset the prime and it stopped occurring. Well see if it comes back
Sent from my Galaxy Nexus
Since I updated to OTA .15 I have this issues. If I reboot the prime all seems to work fine again. But after a while and using apps/games resource-intensive (like THD games or Gameloft) Gmail and Maps crashes again.
Clearing cache and app data doesn't solve the problem.
I don't have this problems with OTA .11
My ATP is WW international.

[Q] New Prime w/ 4.0.3 update and market FCs

I just purchased an Asus TF Prime today and updated it to ICS 4.0.3. Everything seems to work pretty damn good, however i cannot enter the "my Apps" section of market. It FCs immediately. The other parts of the market work just fine. I've cleared the cache and the data and still does not work. Can someone maybe clue me in on what can be done?
It seems to crash when trying to auto update through "My apps."
I had the same problem starting today. I updated the apps manually through other parts of the market and all seems normal now when I view my apps.
Yea I updated manually and it seems to kinda work. No big deal though.
Sent from my Transformer Prime TF201 using Tapatalk
I'm also getting the same problem. Hopefully Google sorts it out soon.
Sent from my Transformer Prime TF201 using Tapatalk

Gmail app is slow or just shuts down

Does this happen on anyone else's TFP? It does not happen all of the time but large HTML messages will make it freeze and if I touch the screen too soon it will give me the not responding message and I select "wait" or it will just shut down. Sometimes it won't even be HTML emails that will make it hang, I will just open the apk and get a white screen that does nothing. I have 3 emails hooked up to it, is that what is effecting it so much but if so why does my phone Gmail app work great? Just probably my most frustrating thing about my tablet as everything else works really well and this is the #1 thing I use mine for. Any ideas? I just cleared data and cache so we shall see if that helps at all. I would prefer not to use a 3rd party app but I guess I may have to. If I do need a 3rd party app what are your suggestions that act very closely to Gmail? Thanks a ton for your help.
Sent from my Transformer Prime TF201 using Tapatalk
No one else is having any issues with their Gmail API?
Sent from my Transformer Prime TF201 using Tapatalk
gti3358 said:
No one else is having any issues with their Gmail API?
Sent from my Transformer Prime TF201 using Tapatalk
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Click to collapse
Mine is working fine. Try logging out and back in. Also, try wiping cache.
I'm having the same issues. Just started happening out of the blue a few days ago too. Erased cache, killed the process & restarted, rebooted the tablet.. Keeps happening. :-/
My problem started on OTA.14 Not fixed on .15
Sent from my Transformer Prime TF201 using Tapatalk
I've got the same problems, black screens, force closes, all kinds of nonsense. Wiping cache etc sorts the issues for an hour or so, then it's back
This is a massive pain. Is anyone having any luck sorting this yet?
S
Same Here
Lock ups, black screens, and force closes. Man, this really frustrates me because I didn't have these issues on my old transformer. Its not just my Gmail also. My corporate mail and G+ sometimes do the same thing. Its gotta be something in Ice Cream Sandwich.

So how is everyone's browser after 15?

Because mine sucks. It has reverted to locking up after every 2nd or 3rd page like it did on .11. On a positive note, this is the first update for me with absolutely no reboots, although I would rather have browser working properly again and deal with the 1 reboot a day I was having.
Anyway this isn't really here as a complaining thread, I'm just interested to see if this is commonly affecting people or if I should try a factory reset.
EDIT: sorry for the duplicate thread, I just found the other one that I somehow missed when I was scanning over the other thread topics in this section
Sigh, I got my first reboot AND browser lockup with this update lol. Its OK though between ics+ and chrome I'm fully covered. Reboot has happened once and lockups several times. How can I watch pron if my browser locks up? Answer that one Asus!
Sent from my Transformer Prime TF201 using Tapatalk
My browser has been slow also it keeps locking up and I have to close out of It and shut down the tasks then i am able to get back into it. .14 I didn't have any of these issues with the browser
i didn't noticed anything still same
but about update .15 was very fast
The freezing issue has went away using ics browser + for me. I have the C1 model if that matters.
Sent from my GT-I9100 using XDA App
mine is much much better and way more quicker,
However it seems that it now opens a new tab each time I click a link.
slightly annoying however I'll live with it for the extra speed.
I have almost zero browser freezing after the .15 update - been very happy with it
Browser is pretty good, fast and smooth, although i think once it locked up completely and forced a reboot. I dont have random reboots or anything i'm pretty sure that one was caused by the browser locking up.
Apart from that everything's fine. Oh youtube servers totally suck the last few days But that problem occurs on all my devices and for everyone around here...
My browser now sucks with .15. (BCOKAS)
- It's a lot slower.
- It freezes a lot
- It crashes.
- On .11 it was way faster, better and more stable.
- when I turn javascript off it's blazing fast.
Looking forward to .16
OK with ICS+, but Chrome crashed on my first use, second page after .15
Thanks for the input, sounds like I should try the ics+ browser. Chrome seems to be working really well right now for me, but it doesn't have flash which is kinda meh for me. I would really love to know why everyone has such different experiences with updates, but I would be shocked if there was a person alive that actually knew the answer...
My stock browser is the same with .15 as before...slow, becomes unresponsive to taps after a while, and crashes. I use Dolphin instead.
I just got mine a few days ago, updated to 15 as soon as i powered it on. My only issue with the browser is it will randomly close itself, no fc or anything. Otherwise no issues
ICS browser + is faster but has this strange scroll lag for me.
Going to try the new opera mobile version now. (has flash now)
I have had a bunch of issues with freezes and fc's as well don't know what gives
Sent from my TF201
using xda premium
Have you guys tried going to settings -> apps -> find the browser app and clear its cache? It solved my problems.
I clear cache, cookies, forms, and passwords regularly. It doesn't matter. I have tried incognito so I don't have to do that but it doesn't make a difference. I also have desktop page checked.
Before 15 the only issue I had was GPS and Wifi wasn't stellar.
With 15 I now have reboots daily *sigh* and I also see a lot more "close/wait" popups (mainly in the browser).
My TP only rebooted once when i was on .11 firmware. Now im in .15 and it restarted 3x already. Always when i was in browser having multiple tabs open and watching some flash related stuff. There definately room for improvement
Tablet significantly slower with the latest update. Browsing is also much slower with more lockups. .15 was a massive step back for me as the previous one was working so nicely!

"Browser not responding" --- ASUS PLEASE FIX

Thread started to hopefully draw Asus' attention to one of the most annoying issues on the Prime, the "Browser not responding" error that seems to occur on almost any browser. I have turned flash to "on demand" which has helped a bit, but honestly, getting this message every 5-10 minutes is really annoying.
Sign on if you have this issue on your $500 Asus transformer prime too.
OMG this issue is sooo ANNOYING. I love my prime, but the constant pauses make me embarrased to show it to anyone. It looks a lot like hardware fault though, my galaxy s had the same issue and it was due to very slow flash writes(internal hardware, not adobe flash). It had an sd card soldered to the board for its internal memory and bascially any write would block the whole system for a second or two. It was fixed by some internal kernel changes and moving to ext4.
As noted in several other threads...there is a workaround.
In the browser, from the menu -> Settings -> Advanced -> Enable Plug-ins
Make sure it's set to "On demand"
Since changing this setting things for me have been pretty smooth.
I didn't have to do the On demand for the Galaxy S2 as it was perfectly find with it plugs ins on all the time.
jrkart99 said:
thread started to hopefully draw asus' attention to one of the most annoying issues on the prime, the "browser not responding" error that seems to occur on almost any browser. I have turned flash to "on demand" which has helped a bit, but honestly, getting this message every 5-10 minutes is really annoying.
Sign on if you have this issue on your $500 asus transformer prime too.
Click to expand...
Click to collapse
this is annoying..i try not to be whiner being nothing is perfect..but damn the browswer...workaround doesnt do anything either...i've tried all the other browsers and they're no better...hoping it gets fixed
It's sad that my HTC Thunderbolt, single core @ 1.4 ghz, can browse full desktop websites with flash enabled without slow down compared to TFP.
jrkart99 said:
Thread started to hopefully draw Asus' attention to one of the most annoying issues on the Prime, the "Browser not responding" error that seems to occur on almost any browser. I have turned flash to "on demand" which has helped a bit, but honestly, getting this message every 5-10 minutes is really annoying.
Sign on if you have this issue on your $500 Asus transformer prime too.
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Click to collapse
kdn102 said:
As noted in several other threads...there is a workaround.
In the browser, from the menu -> Settings -> Advanced -> Enable Plug-ins
Make sure it's set to "On demand"
Since changing this setting things for me have been pretty smooth.
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Click to collapse
I have tried the 'workaround' and can confirm that is not a true workaround. While it does seem to slightly reduce the number of occurrences it does not eliminate the annoying popup altogether. The OP also stated that he has tried this. Who knows, maybe this is something that varies from one device to the next.
Sometimes I wonder if its the bad i/o in combination with the Plus-1 of Nvidia's 4-Plus-1 that makes the browser tank. The slow i/o causes the Plus-1 to come into effect and the transfers slow even more due to reduce cpu speeds.
Factory reset solved this issue for me....Browser would hang and get popup...after reset stock browser loads pages with no hangs. Use Titanium Backup data only!
This happens in a couple applications for me. The browser (doesn't matter which one I use) and Pulse both have this problem. Both constantly give me the "not responding - wait or close" message. This is either a wifi related issue or an overworked ninja core, I don't know which.
I have faith that Asus will fix this with software eventually - along with the "process.android.media has stopped." I just wish they'd get to it a bit faster.
kdn102 said:
As noted in several other threads...there is a workaround.
In the browser, from the menu -> Settings -> Advanced -> Enable Plug-ins
Make sure it's set to "On demand"
Since changing this setting things for me have been pretty smooth.
Click to expand...
Click to collapse
...this is most definitely not a workaround.
agzela said:
Factory reset solved this issue for me....Browser would hang and get popup...after reset stock browser loads pages with no hangs. Use Titanium Backup data only!
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Click to collapse
This is good info. I was trying to hold out on rooting mine but if its gonna fix this browser issue I'm just about willing. I didnt get the part about using TB "only"..what does that mean ??
ShamelessMT said:
This happens in a couple applications for me. The browser (doesn't matter which one I use) and Pulse both have this problem. Both constantly give me the "not responding - wait or close" message. This is either a wifi related issue or an overworked ninja core, I don't know which.
I have faith that Asus will fix this with software eventually - along with the "process.android.media has stopped." I just wish they'd get to it a bit faster.
Click to expand...
Click to collapse
A lot of the evidence shows that it's not a wifi or processor issue -- more likely a memory I/O issue with the writes/reads to memory.
It can happen on my apps without any internet use or wifi and it happens even when I overclock the CPU.
---------- Post added at 12:56 PM ---------- Previous post was at 12:55 PM ----------
Lyvewire said:
This is good info. I was trying to hold out on rooting mine but if its gonna fix this browser issue I'm just about willing. I didnt get the part about using TB "only"..what does that mean ??
Click to expand...
Click to collapse
It means when restoring stuff after a hard reset, don't restore the entire app... reinstall the app as normal and then only restore data... the thinking is that a unclean install will reintroduce problems into the OS.
Chiming in just to say
1. I get this error message, often
2. it has gotten worse with the last update
3. there is also a lot of lag in typing as well. Sometimes I can type a word before it shows up and then all of the sudden the browser catches up
I always did a factory reset after a firmware upgrade and manually redownloaded my apps from the play store. The unit was set not to restore any settings stored on google's servers.
Its as clean as it could be but the browser is what it is.
I am thinking of taking a big loss on the unit and switching to the Galaxy note 10.1 if those Exynos 4412 rumors come true.
hmmm, this must be device specific, after resetting mine, wiping, and installing
I very rarely get browser lag with a good wifi connection
"Browser not responding" is not my only issue with the browser. It's laggy when scrolling, and it also use very long time to load websites. Anyone else who has the same issues?
Sent from my Transformer Prime TF201 using xda premium
Factory reset cut it down for me but only after i changed plug in to "on demand" that it got rid of it. Maybe the combination of both did the trick.
Edit: placebo. Just happened again. Replicated by going to www.engadget.com full site and as its loading i tried scrolling a few times and the browser locked up. Got the wait pop up afterwards. This is plugin set to on demand.
Sent from my Transformer Prime TF201 using Tapatalk 2
Never ever once ever had any lag or browser not responding messages. You guys must be doing something wrong.
I'm on stock but rooted 9.4.2.21
btw try quick ics browser off the market. It's like stock on steroids.
Have never had this issue with browser. Plenty of times with other apps though
Sent from my Transformer Prime TF201 using XDA Premium HD app

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