Does anyone know where I can buy OEM part for this phone, I dropped the phone today and the bottom bar cracked on the side
Sent from my LT26i using XDA
no where for now, its a brand new model...around few months you will be able to order it almost from any service center..
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Hi guys,
Just today I noticed I have a dead pixel somewhere in the bottom left of my screen. When I start up it stays white-ish. It's a little dot. I got this phone with a contract, what should I do? I still have the warranty.
I doubt that warranty will cover it, because law mandates that a certain number of dead pixels are acceptable...
You can try and apply local pressure (gently at first then press harder till it works), just press on and around the pixel. The aim is to massage the pixel which can fix some causes of a stuck pixel...
Not guaranteed to work, but has worked for me in the past with other devices.
I wouldn't recommend pressing with anything other than your finger or you risk damaging it...
Just tell your phone company it won't turn on and they'll send a guy to swap it at the door if your in the UK and up to 6 months into your contract
Sent from my X10i using XDA App
Whaaat? What network are you with?!
Orange. If your within 6 months it's within the sale of goods act and I've had about 3 or 4 replacements in the past from them. Intend on doing it soon cause the edges on my white x10 are rubbing off.
You'll need to flash to stock but just run SEUS and reflash that
Sent from my X10i using XDA App
They post it to your door? (im with tmobile)
Yeah a wee dhl dude turns up. They only replace the shell, not the battery, battery cover, memory card or sim but none of these bits become dodgy.
Make sure you come up with a decent "it doesn't work" story and when they tell you to do factory reset etc say uve tried all options but just get a flashing green light or something
Sent from my X10i using XDA App
Ohhh, you mean a DHL dude picks it upp, it gets shipped off and repaired then sent back?
No he turns up with a new shell then swaps it for your one after making sure imei is right
Sent from my X10i using XDA App
:O Wow, T-Mobile send it away for a week to repair it.
That's damn good service!
O2 have always delivered to my door within 48 hours, almost always next day tbh, and the driver takes the defective phone back at the same time.
Sent from my rooted x10i using Tapatalk.
Ill make sure to mention that if i have to make another warranty claim, thanks
Hi! I got myself the EVO 3D, love the phone but as many had the issue,
my digitaizer was a bust. so the compeny that sold me the phone said they will replace it for me for free as part of the warrenty.
the thing is, my warrenty is just for 3 months (dont ask..)
so I need to know if after you changed the digitaizer to your EVO 3D
did the new digitaizer died on you again on some point?
I've been giving the option to get my money back.
but I love the phone so Im looking for advice.
thank you
I've changed it on my wife's evo but not on my 3D. She dropped it and it cracked. Seems to be factory quality thus far.
Sent from my PG86100 using XDA App
ty for replaying,
but it got damage by a fall.
but my question is if I change the digitaizer, can I expect the digitaizer to work fine ,if no damage like a fall or water happend to the phone, to work without suddenly dieing or acting up with no reason, like happend to me and I guess others as they got the phone, after a period of time.
I replaced my entire housing because of a screwed up digitizer about 5 months ago. Haven't had a problem with my digitizer siince.
Sent from my SPH-D700 using XDA App
bigkemp said:
ty for replaying,
but it got damage by a fall.
but my question is if I change the digitaizer, can I expect the digitaizer to work fine ,if no damage like a fall or water happend to the phone, to work without suddenly dieing or acting up with no reason, like happend to me and I guess others as they got the phone, after a period of time.
Click to expand...
Click to collapse
You might have to replace the LCD which is a separate part. You can't know until you replace the digitizer first. When I did it on my wife's EVO, the screen was completely white when it booted. I could here the boot sounds and ring tone when I called it but still completely white. I asked the people I bought the digitizer from and they said to replace the LCD too. The combined price for both parts were $50 USD. They include the tools for you too.
Once I replaced both parts, the phone worked fine. Again its my wife's not mine so it hasn't gone under my scrutiny but she hasn't had any complaints. Be sure to watch at least 2 different videos on youtube on how to replace the parts.
Email this company, [email protected], and ask if they have EVO 3D parts. I found them on amazon. They will provide a link to their Amazon store if they have what you need.
Mines been good so far took it to a replace center and got it replaced and its been good
Sent from my PG86100 using xda premium
I dropped my phone getting out of the car awhile ago, there are some significant scratches on the bezel (in 4 places, which technically voids coverage on the new CLNR info sheets), but nothing i would consider major, like a cracked screen.
Something went wrong recently where the wifi and bluetooth quit working (tried everything software related to fix it), and I am considering sending it in for a warranty replacement.
Has anyone been charged for cosmetic damage, or know if there is a sliding scale? If they charge $100, it's probably worth it, but if they charge $300, I would rather live with no wifi and bt.
Thanks!
Well if the screen isn't shattered and the problem isn't because of the scratches then you should be fine
Its 100.
Sent from my ADR6425LVW using Tapatalk 2
Your problem is covered under manufacture warranty. Just call 611 and tell.them the problem. You'll get a replacement
Sent from my ADR6425LVW using XDA
This morning my S3 was working fine, fully charged over night and functioned as normal. Sent a text, put it in my pocket and went about my business. Checked the time half an hour or so later... still fine. Came to make a call an hour after that, the screen was off and i couldn't get it to switch back on.
My first thought was that it must not have charged over night, plugged in charger and tried again but still nothing. Luckily the misses has an S3 also so I tried her battery in mine and vice verca... her phone switch on with my battery and was still charged... mine still did nothing at all with her battery in. Absolutly nothing!
I can't get anything out of it... wont switch on, no download mode, no recovery, laptop wont pick it up via usb. Its not like it banged anything whilst in my pocket as i was just sat watching TV and an hour ago it was fine.
Anyone had this or know what to do? Is it worth making a JIG to try and force download mode even though no button combo does anything at all? (believe me i've tried them all!)
Phone is rooted and *was* running a custom ROM with no problems. Does it need a trip to a service center? If it has to go for a warranty repair is there any way they can tell root/ROM if no download mode/ recovery?
I could understand if I f***ed it up when flashing something but as I say I was doing nothing at the time.
Thanx in advance for any info!
Theirs a thread started called "borrow a jig near you" if you cannot access download, recovery or anything I think that's the only option you have or the dreaded service centre lol
Sent from my GT-I9300 using xda premium
Happened to mine. Totally dead, was sitting on desk so wasn't touched between last use.
Sent it to Samsung (Regenersis) who replaced a power management IC and the main board.
Sadly it returned with very poor cell reception so went back, and has since come back still with poor reception, scratches, and lint under the camera glass! Not too happy with Samsung's repair centre atm!
Sent from my Nexus 7 using Tapatalk 2
LadFromWales85 said:
Happened to mine. Totally dead, was sitting on desk so wasn't touched between last use.
Sent it to Samsung (Regenersis) who replaced a power management IC and the main board.
Sadly it returned with very poor cell reception so went back, and has since come back still with poor reception, scratches, and lint under the camera glass! Not too happy with Samsung's repair centre atm!
Sent from my Nexus 7 using Tapatalk 2
Click to expand...
Click to collapse
If it returned with more problems, you can ask for a replacement.
You don't think I have already?! Haha
So far my pleas are falling on deaf ears. Spent several hours on the phone to them when it come back, before I got someone who would escalate it further and am waiting for their response
Sent from my Nexus 7 using Tapatalk 2
Cheers for the replies. Looks like it's off to the service center for a fix and some added problems.
Just hope they can't check the flash counter or ill be paying for it!
EDIT: just spoke to my carrier and because its only a few months old they will replace if free of charge!
Anyone know if it will still have all my personal info on it or is it too dead to talk to anyone?
dumb donkey said:
Cheers for the replies. Looks like it's off to the service center for a fix and some added problems.
Just hope they can't check the flash counter or ill be paying for it!
EDIT: just spoke to my carrier and because its only a few months old they will replace if free of charge!
Anyone know if it will still have all my personal info on it or is it too dead to talk to anyone?
Click to expand...
Click to collapse
If they replace it, they will send it to the service centre at their expense so it will be wiped anyway
Sent from my GT-I9300 using xda premium
speedyjay said:
If they replace it, they will send it to the service centre at their expense so it will be wiped anyway
Sent from my GT-I9300 using xda premium
Click to expand...
Click to collapse
Excellent! Cheers. :good:
I was going to wire tether and I plugged it up via the stock USB cable that came with it and all the sudden it started smoking and I unplugged it and my charger port is ruined. So has this happened to anyone? I just had a mouse plugged in the same port and it was working fine! So anyone have this happen to them? Also how can I do warranty? My boot loader is unlocked and says tampered cause I'm running a ROM.
Sent from my HTC One using xda premium
Contacted AT&T. They want me to send it to HTC for them to repair. Wont they notice?? or will they just repair the charger port and send it back?
hyelton said:
Contacted AT&T. They want me to send it to HTC for them to repair. Wont they notice?? or will they just repair the charger port and send it back?
Click to expand...
Click to collapse
as long as your issue isnt SOFTware related, theyre supposed to repair fine.
I have heard of stories where they check the bootloader anyway, but sounds totally hardware so go for it.
Sent from my HTC One using xda app-developers app
Well an update. Att took the phone and it took me til the 3rd htc one replacement they sent til I finally got a working one!! Screen issues,etc. Anyway exaxtly a week after the first phone came my entire account of 4 lines got cut off!!! 3 years of paying the bill on time and no problems they marked my account as fraud and the fraud department wouldnt do anything!!! They said it was marked as fraud cause I had two insurance claims in one day on the same line.... so two of my htc ones was insurance replacements even though they were supposed to be warrenty and on top of that I don't even have insurance on any line of my account!!!!! Att got all of there phones back except for the good working replacement. I was forced to open up another account with them as they wouldnt open the other account.. they didnt charge any etfs so all of my lines recent upgrades can now upgrade again
Sent from my LG-F240S using XDA Premium 4 mobile app
hyelton said:
Well an update. Att took the phone and it took me til the 3rd htc one replacement they sent til I finally got a working one!! Screen issues,etc. Anyway exaxtly a week after the first phone came my entire account of 4 lines got cut off!!! 3 years of paying the bill on time and no problems they marked my account as fraud and the fraud department wouldnt do anything!!! They said it was marked as fraud cause I had two insurance claims in one day on the same line.... so two of my htc ones was insurance replacements even though they were supposed to be warrenty and on top of that I don't even have insurance on any line of my account!!!!! Att got all of there phones back except for the good working replacement. I was forced to open up another account with them as they wouldnt open the other account.. they didnt charge any etfs so all of my lines recent upgrades can now upgrade again
Sent from my LG-F240S using XDA Premium 4 mobile app
Click to expand...
Click to collapse
I would be irate if this happened to me, you have no idea. My anger would know no bounds, the puny walls of the ATT store could not contain my rage, all would be lost. I commend your optimism, congrats on your upgrades.
Well store couldnt touch the account. They treated me like a criminal! Only fraud department over the phone could do anything. Which which they wouldnt
Sent from my LG-F240S using XDA Premium 4 mobile app
Instead of opening another thread about this, I'd thought I'd post here instead. This is all still fresh in my mind as I type this because my micro-USB port also fried on me no more than an hour ago.
Just over an hour ago I went to plug in my HTC One into the same charger I always plug it into every night and the red light indicator did not show up. I thought maybe it was not fully connected so I unplugged it and re-plugged it up close to my face to make sure I was making a proper connection. That is when I smelt something burnt. I quickly removed the cable before any more damage was done but unfortunately it was too late. I tried other cables and they all producing a burnt smell on both the phone end and the charger cable end. I charged my phone just fine to 100% the night before with no issues. I have never had an issue charging any phones in the past and never had an issue charging the phone until today. In fact, my charger is plugged into a surge protector which is even more baffling to me. Anyhow, I was able to pull the cable before any noticeable damage was done to the port but obviously damage was done since it smells burnt and won't charge my phone at all.
I will be taking this phone to ATT tomorrow afternoon after work to get a new phone. I do have insurance on my plan but they had better waive the $120 fee for a new phone and give me a brand new phone because I take immaculate care of my phone and my phone looks like it is in perfect, brand new condition (no scratches or any visible damage). I keep a case on it at all times to prevent damage and I don't mishandle the device. This is alarming to hear that other people have had this issue with an HTC One as well and makes me inclined to think that it maybe more than just a fluke accident like a surge of current.
Has anyone else had this issue with their HTC One? I've never had a phones usb port fry so this is quite new to me and I was wondering how common it is and if it is, is it more common with the HTC One?