[Q] Negri or expansys for a Canadian order - Galaxy S III Q&A, Help & Troubleshooting

So I pre-ordered my phone through Expansys, but they're tight lipped mofo's that do not seem to know what customer service is. I keep sending emails and I'm NOT getting any replies back.
I've noticed people have mentioned Negri and initially, the price SEEMS cheaper AND they're actually telling customers stuff.
Keep in mind I'm ordering from Canada. Negri looks like they're going to charge me for the goods right off the bat, where Expansys does the wait and see thing.
Any comments?

Best to post on the pre-order thread in general where you will likely get more response.

I'm on the same boat as you. I tried emailing and calling the Canadian location but no luck. I just ended up calling the international location and they said that they will ship Thursday the 31 st. ;( i guess we're probably getting mine next week

krabman said:
Best to post on the pre-order thread in general where you will likely get more response.
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This is correct

Related

[Q] Online or Brick & Mortar

So the question is....
Purchase online October 2nd @ what time Pacific and wait for delivery?
or
Can I grab it from the Local Store and Have it on Sunday.
In my case, I am Tilt 2 upgradable for over two weeks now.
Will I be able to pick mine up from the local store for the same $200?
I'll be continuing / extending my contract.
Not soon enough..........................
P.S.
The 16gb Class 10 Amazon Micro SDHC card has already arrived.
The Gun Metal Taurus Aluminum Case has been on order for exactly one week.
waiting....waiting.....
Get it in the store. Us reps need all the help we can get
No Brick Stores until November for Norcal
Calling around to see if anyone will have it in stock.
Everyone is denying having any until November for Northern California.
The Parrot stores are saying nothing until Novemeber.
The AT&T stores are saying nothing in the store but they can order for me.
Is AT&T gonna make us wait even Longer??????
Starting to smell like it....
iqak said:
Calling around to see if anyone will have it in stock.
Everyone is denying having any until November for Northern California.
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Best Buy in Sacramento says they have them now but can only sell them tomorrow. He also said come early.
Would I be able to get this at Best Buy while extending my contract?
I'm good for an upgrade now. Will best buy be able to give me the $200 price tag as an upgrade?
Normally (other) stores say I need to go through AT&T.
Pre-Order for Sunday (Oct.2) Pickup
I can personally confirm that Best Buy is accepting pre-orders for units they have locked up in the store.
I just made a $50 pre-order in Sacramento. Looked like they had 5-6 units on their locked shelf, one of which he scanned for my order.
Not aware of any other stores that will have them for pick-up tomorrow.
Feels like these will be hard to obtain for these early days.
Good luck everyone and happy Adroiding....
iqak said:
I can personally confirm that Best Buy is accepting pre-orders for units they have locked up in the store.
I just made a $50 pre-order in Sacramento. Looked like they had 5-6 units on their locked shelf, one of which he scanned for my order.
Not aware of any other stores that will have them for pick-up tomorrow.
Feels like these will be hard to obtain for these early days.
Good luck everyone and happy Adroiding....
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Got mine pre-ordered @ the Galleria.
iqak said:
Would I be able to get this at Best Buy while extending my contract?
I'm good for an upgrade now. Will best buy be able to give me the $200 price tag as an upgrade?
Normally (other) stores say I need to go through AT&T.
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Click to collapse
Yes they will have it for 199
Sent from my SAMSUNG-SGH-I777 using xda premium
iqak said:
Calling around to see if anyone will have it in stock.
Everyone is denying having any until November for Northern California.
The Parrot stores are saying nothing until Novemeber.
The AT&T stores are saying nothing in the store but they can order for me.
Is AT&T gonna make us wait even Longer??????
Starting to smell like it....
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Click to collapse
What part of Northern California. I'm in Redding and our Best Buy will have them. I pre-ordered mine, but I called to make sure it would be there tomorrow and the guy told me they had 8 in stock in addition to the pre orders.

Amazon second round

I didn't pre-order from amazon.
I ordered on the 19th after cancelling my newegg pre-order.
Just got this email. Same date for my dock as well. I think these just might ship with ICS
Hello,
We now have delivery date(s) for the order you placed on December 19, 2011 (Order# 103-8767212-xxxxxxx):
"ASUS Transformer Prime TF201-B1-CG 10.1-Inch 32GB Tablet (Champagne)"
Estimated arrival date: January 26, 2012 - February 09, 2012
I got the same email. I may just give up on this tablet :-/
I really think Asus is doing some quiet back tracking and recalling a lot of these tablets that was sent to US.
This would explain why the local Best Buy's in my area were quite confident that they're shipment was going to be here by the 19th and soon changed their tune to that they didn't know how soon they would get them and that they were suppose to get them earlier but Asus pulled their shipment and they've pulled their new shipment.
I really think that story from Canada about the faulty Primes were true and Asus is being super hush about it with in regards to the US.
This is why there have been so few sold here following the launch.
the_game_master said:
I really think Asus is doing some quiet back tracking and recalling a lot of these tablets that was sent to US.
I really think that story from Canada about the faulty Primes were true and Asus is being super hush about it with in regards to the US.
This is why there have been so few sold here following the launch.
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I assume they figure early adopters wouldn't give a crap. Which they rarely do. I'm just glad we're going to get a next rev tablet. Maybe we'll see an improvement. Maybe they'll carve a hole out of that aluminum slab to fit a proper antenna.
Screw Amazon
OK guys, amazon messed us up big time. So what I suggest we all do is, wait for them to credit us the 10 dollar they promised and then cancel any orders you have with them and go to another place.
I mean I got my prime from gamestop last night, but still have 2 on preorder from amazon. They got the nerve to send us an email and say we can preorder again and we waited til midnight to do it, and we got the same date as people ordering much later. That's so not right. You'd think they would have it sooner. So by friday you all should be getting the 10 dollar amazon promised. If not call them and as soon as you get it. Drop the preorder.
nxp3 said:
OK guys, amazon messed us up big time. So what I suggest we all do is, wait for them to credit us the 10 dollar they promised and then cancel any orders you have with them and go to another place.
I mean I got my prime from gamestop last night, but still have 2 on preorder from amazon. They got the nerve to send us an email and say we can preorder again and we waited til midnight to do it, and we got the same date as people ordering much later. That's so not right. You'd think they would have it sooner. So by friday you all should be getting the 10 dollar amazon promised. If not call them and as soon as you get it. Drop the preorder.
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Yea exactly, I totally believe Amazon just wanted to screw you...
They want to annoy their customers... That's what all big companies want to do!
Ever thought about Amazon just got screwed by Asus?
Diamondback2010 said:
Yea exactly, I totally believe Amazon just wanted to screw you...
They want to annoy their customers... That's what all big companies want to do!
Ever thought about Amazon just got screwed by Asus?
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That's why they cancelled all of the early 32GB Gray pre-orders?
PossumK11 said:
That's why they cancelled all of the early 32GB Gray pre-orders?
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WoW, if they don't tell you early they are not informing you and if they wait till the last minute they aren't being honest.
Curious to know, were you planning on buying 2 preorders from Amazon or were you going to cancel one or both so they would have to change their inventory allotment again for distribution of preorders? (hint about wherein lies at least part of the problem)
blackinjun said:
WoW, if they don't tell you early they are not informing you and if they wait till the last minute they aren't being honest.
Curious to know, were you planning on buying 2 preorders from Amazon or were you going to cancel one or both so they would have to change their inventory allotment again for distribution of preorders? (hint about wherein lies at least part of the problem)
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I originally ordered only one from amazon, but seeing as they can flip out and cancel you anytime I thought it would be safe to pick one of each just in case. You see how they perpetuated the problem?
nxp3 said:
I originally ordered only one from amazon, but seeing as they can flip out and cancel you anytime I thought it would be safe to pick one of each just in case. You see how they perpetuated the problem?
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Ok, interesting response. Did Amazon cancel your preorder? Also you addressed my second statement but not my first. This is curiousity only on my part. I originally posted because of what BB just anounced this evening and I was thinking about it in comparison to Amazon letting people know earlier than 3 days before Christmas. To answer your question I don't see how they perpetuated a problem. Which problem are you refering to?
blackinjun said:
Ok, interesting response. Did Amazon cancel your preorder? Also you addressed my second statement but not my first. This is curiousity only on my part. I originally posted because of what BB just anounced this evening and I was thinking about it in comparison to Amazon letting people know earlier than 3 days before Christmas. To answer your question I don't see how they perpetuated a problem. Which problem are you refering to?
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Amazon also said that it was an accident... I'm not on either side here as I already know I'm probably not getting one til next year but I want correct things being argued over. If there is going to be one there might as well be a good one Although you did say curious so I guess it's really not an argument.... hmmmmmmm
blackinjun said:
Ok, interesting response. Did Amazon cancel your preorder? Also you addressed my second statement but not my first. This is curiousity only on my part. I originally posted because of what BB just anounced this evening and I was thinking about it in comparison to Amazon letting people know earlier than 3 days before Christmas. To answer your question I don't see how they perpetuated a problem. Which problem are you refering to?
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To answer your number 2 question. I order 2, but intend on only keeping one, whichever was available first. At that point I also rushed to preorder at other sites because I had only originaly ordered one from amazon. Seeing as how amazon canceled my order and seeing how there is delays everywhere, I decited to order from several different places hoping that I would get one of them. You see, if Amazon would keep my ONE order, I would not have to run all over the place ordering everywhere else, including reordering 2 from amazon hoping to get one. It turns out that I did get one from gamestop, which now will force me to cancel both amazon orders. You think I like buying from gamestop? I hate them, and I also hate paing taxes. I could have saved by buying from amazon, which I want to, but they have failed me and they failed again on the second preorder sending me back to the end of the line.
Got your 10 dollar from amazon?
Were some of you promised 10 dollars? Have you got it?

Can I Get My Prime Before X-mas in Canada!?

todays the 23, the stores are open in 45 mins! Do you think i will be getting my prime today? If i call my local futureshop, staples and best buy, and they have none in stalk, is there any other way to get one?
blaziner18 said:
todays the 23, the stores are open in 45 mins! Do you think i will be getting my prime today? If i call my local futureshop, staples and best buy, and they have none in stalk, is there any other way to get one?
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Considering today is Friday, tomorrow is the last day of possible deliveries before Christmas. Even if there were any available online, which there aren't, it is extremely unlikely you would get one delivered by tomorrow even with overnight shipping.There are a few to none available for sale from the stores as everyone is scrambling to fill pre-orders.
In short, you're probably out of luck friend, unless by some miracle you manage to find one from a B&M store without a pre-order (unlikely).
RussianMenace said:
Considering today is Friday, tomorrow is the last day of possible deliveries before Christmas. Even if there were any available online, which there aren't, it is extremely unlikely you would get one delivered by tomorrow even with overnight shipping.There are a few to none available for sale from the stores as everyone is scrambling to fill pre-orders.
In short, you're probably out of luck friend, unless by some miracle you manage to find one from a B&M store without a pre-order (unlikely).
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well ill be calling now.
Lemme know if you find anything... then there's always Kijiji or Craigslist. I've seen some for 750$. 200$ more than what I would be paying? Screw that.
SwissyChief said:
Lemme know if you find anything... then there's always Kijiji or Craigslist. I've seen some for 750$. 200$ more than what I would be paying? Screw that.
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called em all, and nooooo luck
damn, looks like im waiting till my preorder comes in.
May be worth calling some smaller computer places. Sounds like some people on here have found ones at some smaller stores.
You're not going to find them at any of the major retailers. Both Future Shop and Best Buy have stated that they will fill their pre-orders first before any make it onto the store shelves....and no one seems to have received a pre-order from them yet. The only people seeming to have success are pre-orders from other retailers or stumbling upon them at much smaller retailers. Good luck.....you're going to need it....haha
Did it launch in Canada? Thought it got delayed...
Jeff1192 said:
You're not going to find them at any of the major retailers. Both Future Shop and Best Buy have stated that they will fill their pre-orders first before any make it onto the store shelves....and no one seems to have received a pre-order from them yet. The only people seeming to have success are pre-orders from other retailers or stumbling upon them at much smaller retailers. Good luck.....you're going to need it....haha
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i called my future shop and some of the people there are also waiting for there very own asus and they said they should be getting some in store before or at the same time the preorders go out.

What to do?

Ordered from best buy the day before att allowed pre orders. Talked to them yesterday and they got phones in but not mine. They said they are getting them in order of when they were ordered and they have already received 100 of them. All I van say is that there is no way I wasn't one of the first 10 people to order, never mind 100.
Anyway now they can't tell me how long until it comes in, said it could be tomorrow or in a month. Shoulld I just order from att now or wait? How long will it take for me to get one from att? I don't know what to do.
Wait a week, if you don't have your phone from BB then grab one in store from AT&T, that or call local shops to see when they get theirs in store, because if you already paid off your pre-order to BB then the refund/reset process wont be pretty.
I call BS on them getting 100 in already. No way. I'd do what the above post said, just wait until Thursday when AT&T is supposed to have them in store. I just placed an order over the phone with AT&T on Friday, but we'll see if it gets here before Thursday. Not sure if it will...
tuffluck said:
Ordered from best buy the day before att allowed pre orders. Talked to them yesterday and they got phones in but not mine. They said they are getting them in order of when they were ordered and they have already received 100 of them. All I van say is that there is no way I wasn't one of the first 10 people to order, never mind 100.
Anyway now they can't tell me how long until it comes in, said it could be tomorrow or in a month. Shoulld I just order from att now or wait? How long will it take for me to get one from att? I don't know what to do.
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There is a guy in the Best Buy thread who can help you. First find out what store# you preordered from (will be on your preorder agreement and/or your receipt) and post in the thread asking if he can look it up for you. He can see how many they have on hand, on order and when they'll arrive. His name is driftr319.
mastarifla said:
Wait a week, if you don't have your phone from BB then grab one in store from AT&T, that or call local shops to see when they get theirs in store, because if you already paid off your pre-order to BB then the refund/reset process wont be pretty.
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Pretty much....you can cancel your preorder with them and return your GC for a full refund with no problems, if you so choose. If they give you a hard time, speak to a manager and show them the verbiage on the preorder agreement you have where it states exactly that.
916x10 said:
There is a guy in the Best Buy thread who can help you. First find out what store# you preordered from (will be on your preorder agreement and/or your receipt) and post in the thread asking if he can look it up for you. He can see how many they have on hand, on order and when they'll arrive. His name is driftr319.
Actually, driftr319 profile has been deleted and no one knows why. His posts are gone in that thread.
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Boss Daddy said:
Actually, driftr319 profile has been deleted and no one knows why. His posts are gone in that thread.
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Yep, so much for that idea
Word on the street is that the new in-store launch date for AT&T is 6.28.12. I doubt stock levels are gonna be very high so if your intention is on getting one same day I'd suggest you get there as close to opening as you can. Same for Best Buy and other retail locations.
I can look at how many each bby store has and his many they have in order if you pm me with the store number
I would also like to add that bby has ****ty systems that aren't always accurate
Sent from my Samsung Infuse
I ordered just last Friday 6/22 and have a delivery date of 7/2 (A week from this Monday) Via Amazon. $150 shipped and no sales tax -
If you dont have a conclusive response by this wednesday I would kill the order and look elsewhere -

Best Buy preorder waiting thread (apparent delays)

No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
easyfame said:
No email from Best Buy regarding my G3 for Verizon. Supposed to be released today 7/17 but website now says Release Date: To be announced.
Called my local store and they have confirmed they do not have any g3s nor have any information on their arrival. I would just go to a Verizon store but I have a 50 dollar gift card that I can apply towards the G3!.
Post any information you may have collected or heard.
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I didn't get an email today either but I went into Best Buy this afternoon anyways. I just handed the guy my pre-order paperwork and said "I'm here to pick up and activate my Verizon G3". The guy said "oh I think they're still in the back, they just came off the truck". Sure enough, he came back with it and I'm typing this on it now. I'm not sure if they weren't sopposed to give it to me or not but I figured I'd give it a shot. I still haven't gotten the email from Best Buy either. You might get lucky if you go in and just act like you got the email. Good luck!
Sent from my VS985 4G using XDA Free mobile app
Interesting. Maybe their just a little late getting to California stores....
The Best Buy stores in my area received them today (the 17th). We received the AT&T and Sprint ones a little ahead of the release but the Verizon ones we recieved day of. Give it a day or so and they will have them if they don't already. I don't know how the email system works, but it might indeed be worth it to walk in and ask.
Seems like the bigger city stores got them but not the smaller cities. I called my local store, Ames, IA and they said Des moines had some but theirs were still on order.
I got this email today:
"
So we're doing our best to set things right.*
View:**Mobile**|**Web**|**EspaƱol[https://ci4]*[https://ci6][https://ci5][https://ci5][https://ci5][https://ci4][https://ci3][https://ci3][https://ci4][https://ci4][https://ci6][https://ci5][https://ci5][https://ci3]Hello Minh,*
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
oo3 said:
I got this email today:
"
So we're doing our best to set things right.*
View:
We're sorry, but your recent order is taking longer than expected. We expect the item below to be available for pick up within 30 days. We'll send you another email once we've received your shipment and your item is ready for pick up.*
If that's okay with you, and you accept the delay and new delivery estimate, you don't have to do anything. Once your order is ready for store pick up, we'll send you an email.*
If you prefer, you can cancel this order at any time. To do so, please call us at*1-888-BEST BUY*(1-888-237-8289). We'll sort it out quickly, especially if you have your order number handy.*
Once again, we are sorry for the delay. Thanks for your patience.*
Sincerely,*
Karalyn Sartor*
Vice President Customer Care"
Went to Verizon to pick it up instead and will cancel my BB order when it is available. I was disappointed. Did anyone get the $50 gc for new activation?
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Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
LostMahbles said:
Interesting. It doesn't look like everyone has received these emails. When did you place your order? Mine was first thing in the morning on 7/11 and AFAIK they didn't have the pre-order available on 7/10 like VZW, so I'm fairly confident I'm one of the first folks that pre-ordered. A rep I spoke with did confirm that they're going to ship in the order in which the orders were placed, so maybe there's some sort of issue where they realized they don't have enough stock to cover all pre-orders and are send emails to folks who ordered after some cutoff time? Another possible thought might be that if you pre-ordered and had one of the expedited shipping options (i.e. your expected delivery was yesterday or today) and they knew they weren't going to meet the estimated time they sent the email?
All speculation of course hinging on my hope that I might see a new phone in the next 4 weeks.
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Click to collapse
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
jjseven said:
I got the same e-mail yesterday and am very frustrated. I did my pre-order on the morning of 7/12. I'm debating if I should just walk into a store and see what happens....
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Look like store availability is running on the site. Might what to check your location.
I think they are all screwed up over there. Has anyone tried to order and have the phone shipped to home? I keep getting that the shipping option is not available on the Verizon model. I went into the store yesterday and ask about Shipping and they said that this phone would have to be activated in the store.
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
LostMahbles said:
Getting absolutely nowhere with BB support. Judging by the twitter conversation I had with them, it doesn't look like they've started shipping any devices at all, with no estimate on when they'll start.
Since we're all on here twiddling our thumbs until they give us something to chew on, anyone care to share when they pre-ordered and whether they've received a delay email?
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You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
Krusej23 said:
You may want to check with your local Best Buy because I just checked a little bit ago on the website and it shows that my small local Best Buy has them now. It showed that they weren't available this morning.
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Click to collapse
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
LostMahbles said:
Specifically had it shipped to avoid having a best buy employee activate the phone and kill my UDP.
---------- Post added at 06:48 PM ---------- Previous post was at 06:37 PM ----------
Just received a call from a BB rep saying they won't be able to ship the LG G3 for "a couple of months."
Click to expand...
Click to collapse
HAHAHAHAHAHA! I'm not laughing at you, I'm laughing at Best Buy for thinking that's correct and laughing at that employee for having to make that phone call. They are just asking for it.
I just went into my local best buy and they didn't even know they had them in the storage shelves right behind them. I had to tell the guy the phone came out yesterday and then he checked for it. I didn't get to use the $50 upgrade promotion but they did let me use the $50 towards accessories like a screen protector, case, and audio aux cable. Loving the phone so far.
Had a pre order with Amazon.got an email this morning saying delay this delay that sorry wah wah. Cancelled order went on best buy website. Paid for replacement device(full price) got my your pickup is ready email. Typing from my amazing g3. Best buy chick was on top of it. Even have ne me the option for her to activate it or me at home. I said. Me (duh). Popped SIM in as soon as I was in the car. The rest is history. I did pay more at best buy but I call it a(I want my device now) fee.
Sent from my VS985 4G using Tapatalk
We have Verizon LG G3 in Washington DC BBC ?
I am still waiting for my 10th Of July preorder from Verizon not BestBuy.
Amazon, UDP, $400 Activation Fee
Wonder if you go with Amazon and perform sim swap trick to maintain UDP, would you be hit with the $400 fee for not activating it Amazon's way? Given the delays with BB, I'm almost tempted to take a shot with Amazon but wouldn't necessarily want to get hit with an extra $400 for not following their directions. Any experiences buying phones off Amazon but maintaining UDP with sim trick?
Went to best buy and upgraded with Verizon edge and they gave me a 100$ gift card. They had a 24 inch 1080p TV for 120. So I got the TV for 30$ put the door ..glad I upgraded
Sent from my Nexus 7 using XDA Free mobile app

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