Hi! Unfortunately i dropped my phone and now it has huge cracks all over the screen. Do you think samsung covers for accidents like this?
Yes, ask them and you should get a new one, with a spare for next time you drop it too (saves on postage costs).
worlds85 said:
Hi! Unfortunately i dropped my phone and now it has huge cracks all over the screen. Do you think samsung covers for accidents like this?
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Only if they are a very very stupid company .
You damaged you pay unless its covered by insurance of course .
jje
As above, insurance or repair as it was your own fault.
Screen replacement below.
http://www.youtube.com/watch?v=_70-W9JjVjg&feature=youtube_gdata_player
Sent from my GT-I9300 using xda premium
Thanks :/
Motogp1 said:
As above, insurance or repair as it was your own fault.
Screen replacement below.
http://www.youtube.com/watch?v=_70-W9JjVjg&feature=youtube_gdata_player
Sent from my GT-I9300 using xda premium
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Related
is it possible to change the XPS housing?
leetjimis said:
is it possible to change the XPS housing?
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Just curious, but why would you like to do that?
Yes, along with voiding warranty and some tech skills.
noo, i mean mine got cracked a little and i wonder if its possible to change it for the same one but new
leetjimis said:
noo, i mean mine got cracked a little and i wonder if its possible to change it for the same one but new
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That would be possible to do, but the raised question of voiding warranty is valid one...
awf said:
That would be possible to do, but the raised question of voiding warranty is valid one...
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even if i take it to the store that i have my warranty?
leetjimis said:
noo, i mean mine got cracked a little and i wonder if its possible to change it for the same one but new
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Where? Can you post picture? I hope it is not same problem as with Arc and the very common crack on top of front housing?
Cholek3 said:
Where? Can you post picture? I hope it is not same problem as with Arc and the very common crack on top of front housing?
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yep its on the front top , its not easy to see but i feel very bad about it since i go it for only 3 days now..i will post a pic later..
leetjimis said:
even if i take it to the store that i have my warranty?
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Well I would try to get it repaired under warranty ;-)
leetjimis said:
yep its on the front top , its not easy to see but i feel very bad about it since i go it for only 3 days now..i will post a pic later..
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Any idea how it happened? Could it be manufacturing problems?
Nooo, it wasnt an out of nowhere crack, my friend pushed me while I was holding it and it got dropped down...
Sent from my XPS LT26i using xda premium
Damn, that's unfortunate. Feel sorry for you, seriously. Would you mind changing thread name to "Housing cracked". I now there no issue as such, like with Arc, but at least more people would be aware. That's why maybe it s actually worth considering buying case.
As I said. Its a very small and someone that dont know about it wont notice it so its ok. Ty anw for ure help!
Sent from my LT26i using xda premium
leetjimis said:
Nooo, it wasnt an out of nowhere crack, my friend pushed me while I was holding it and it got dropped down...
Sent from my XPS LT26i using xda premium
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Change the housing and change your friend just kidding.
I bet it is possible, when I change the arc's housing at very early time it was very expensive but later got a lot cheaper. Try and make it a warranty issue. Does your phone has sign of being dropped?
It could be more difficult to do it under warranty, better chances under insurance?
Nimche said:
Change the housing and change your friend just kidding.
I bet it is possible, when I change the arc's housing at very early time it was very expensive but later got a lot cheaper. Try and make it a warranty issue. Does your phone has sign of being dropped?
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Nah just the corner that has the crack
Sent from my LT26i using xda premium
leetjimis said:
Nah just the corner that has the crack
Sent from my LT26i using xda premium
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as "Cholek3" recommends, insurance would be nice since its the complete replacement of the phone. Warranty housing replacement sucks because first you have to send it back to repair center for inspection and sometimes to send it back.
Nimche said:
as "Cholek3" recommends, insurance would be nice since its the complete replacement of the phone. Warranty housing replacement sucks because first you have to send it back to repair center for inspection and sometimes to send it back.
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Insurance probably will sent the phone also for repair it depend all on cost ;-)
Ok thank you very much!
Sent from my LT26i using xda premium
Hello guys!
Recently i started to worry about my screen.
It isn't completly flat as it should be. Basicly gorilla glass sould be below the frame, where mine well ... isn't in few spots.
I had an idea to place a match or two on the edge of the screen and then place something heavy on top of that. Maybe glue on higher parts of the screen is preventing middle section to settle down.
I went over a bit, but it looks like on the picture below.
Sorry if my english isn't perfect
Cheers!
I don't know what you're talking about.
If it's new device, return it and ask for a new one.
Sent from the little guy
How can you not understand ?
It's all on the pic in the attachment. Red lines shows how my gorilla glass/digitizer/whatever is bended.
This kind of issue can be removed on warranty?
I can't see sh*t due to those red lines, post a pic of the device without em.
It's a faulty device, warranty has got nothing to do with this. The store is obligated to give you a device that meets the SII design.
Sent from the little guy
Szwarcu said:
How can you not understand ?
It's all on the pic in the attachment. Red lines shows how my gorilla glass/digitizer/whatever is bended.
This kind of issue can be removed on warranty?
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Agreed with gastonw can't see anything with that red line.
Edit:lol, did you just draw that line on an ad picture to help us understand?
Sent from my GT-I9100 using xda app-developers app
king_below_my_lord said:
Edit:lol, did you just draw that line on an ad picture to help us understand?
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Haha YES !
Red lines are presenting the way that my gorilla glass is bending !
Szwarcu said:
Haha YES !
Red lines are presenting the way that my gorilla glass is bending !
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That is the device's manufacturing error.. Ask for a replacement., I don't think placing weight on top will help...
Sent from my GT-P6200 using xda app-developers app
Are you sure it can be replaced?
I'm afraid it will be story like this:
I send > they refuse/f*ck up device while repairing/ > send back > I'll be whole month without a phone > :sadface:
Szwarcu said:
Are you sure it can be replaced?
I'm afraid it will be story like this:
I send > they refuse/f*ck up device while repairing/ > send back > I'll be whole month without a phone > :sadface:
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Yes actually they will replace the entire screen so it ain't a issue, I dont think they might f*uck up the device cause they must have had a lot of practice changing broken screens. Lol.
Sent from my GT-P6200 using xda app-developers app
king_below_my_lord said:
Yes actually they will replace the entire screen so it ain't a issue, I dont think they might f*uck up the device cause they must have had a lot of practice changing broken screens. Lol.
Sent from my GT-P6200 using xda app-developers app
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You should have seen my Nokia N73 Holy moly ... it was "repaired"
Szwarcu said:
You should have seen my Nokia N73 Holy moly ... it was "repaired"
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Oh my God I also had an N73 well before android, it was my first smartphone and I also have a repair experience my phone was missing 3 screws inside, sometimes these assholes are too overconfident they skip little but important things.
Sent from my GT-P6200 using xda app-developers app
My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!
joe2018 said:
My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!
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I got a replacement from Verizon and best of all it came with MDK for rooting and recovery.
Sent from my SCH-I545 using xda app-developers app
blackra1n said:
I got a replacement from Verizon and best of all it came with MDK for rooting and recovery.
Sent from my SCH-I545 using xda app-developers app
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I know its easy to get a replacement I'm just worried about them saying I had physical damage. The screen is new but did have it repaired.
joe2018 said:
My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!
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I had an S3 replaced through Sprint that had the screen replaced. I was having issues with the USB port but I felt the need to be honest and told them the screen had been replaced. They told me that 1) That should not have an affect on the USB port and 2) they seemed surprised that the screen had been replaced because they said it didn't look like it had been.
joe2018 said:
My S4 was dropped and the screen was cracked so I had it replaced. I was still have other issues with the phone. Has anyone here got a replacement phone and had there screen replaced? I just don't want to be billed $500 for so physical damage. The phone now only has a nick in the corner where is was dropped.
Thanks for any feedback!!
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9.9 times out of 10 vzw either destroys phone or they ship back to Samsung...the later half being most used.
I assume you have no insurance?
Sent from my SCH-I545 using Tapatalk 2
It got a few scratches even when I was putting it on screen, blacks are not black anymore and touch responsiveness drastically dropped. I bought it from ebay because it seemed to be the best choice. Can I get a geniuine or tempered glass replacement for my s3?
Yes, take it to a reputable repair shop. Anything on ebay is suspect.
Sent from my GT-I9300 using Tapatalk
boomboomer said:
Yes, take it to a reputable repair shop. Anything on ebay is suspect.
Sent from my GT-I9300 using Tapatalk
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My only choice is Samsung, and they say it's 200 dollars. Can't I do something about it myself?
theori1 said:
My only choice is Samsung, and they say it's 200 dollars. Can't I do something about it myself?
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Buy a screen from ebay and fit it yourself or pay for an expert . Your choice .
JJEgan said:
Buy a screen from ebay and fit it yourself or pay for an expert . Your choice .
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The problem seems to be the glue, There is a space between the screen and the glass, thus making it look worse and the touchscreen issues. Do you know anywhere I can find this kind of glue?
The problem is you've bought a £3 screen replacement kit, which is obviously complete rubbish. Either pay someone to do the right job with the right parts, or live with the rubbish.
Sent from my GT-I9300 using Tapatalk
Dropped phone, now something appears in front of the front facing camera internally. MOD EDIT: Warranty and returns are not for accidental damage Thoughts? I'll upload pics after work.
Sent from my SM-G900T using xda app-developers app
Sent from my SM-G900T using xda app-developers app
Dropped the phone and there's cosmetic damage. Is that a game changer?
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Hence something must of been shook loose. I'll upload another pic later.
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Sent from my SM-G900T using xda app-developers app
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My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
It's no longer water resistant once it's opened up too
Sent from my SM-G900T using XDA Premium 4 mobile app
FL-Pirate said:
My S4 had the same problem. Took it to a repair guy who is comfortable taking the phones apart - it's a little gasket that looks like an o-ring that slips down in front of the camera - easy fix.
Good luck.
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Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
d2theyip said:
Yep, exactly. Wonder how much labor cost this is?
Sent from my SM-G900T using xda app-developers app
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He only charged me $10 and took him about 2 minutes start to finish.
They might charge you more than that cause you have to take off the display to get to the internal parts
Sent from my SM-G900T using xda app-developers app
92drls said:
If there's no visual damage to the outside and NO water damage you can just run it back and they'll replace it. Dont tell them you dropped it, just say you tried using it and all pictures look this way. Should be no questions asked and replace honestly. Sucks though.
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Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
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Nope, if the back cover or charge port is not totally sealed and the indicator turns red, you'll pay your deductible or OOW fee.
JoJo2211 said:
Water damage HAS to be covered now since the phone is advertized as water resistant. Right?
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Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
I have the same issue with the front facing camera, only I never dropped mine. I started playing with the front camera on Friday and noticed a shadow along one side. At first, I thought this was some kind of filter I had accidentally applied. When I could not find a way to turn it off I thought maybe the top of my case was causing it. When I looked close, I saw that the top half of the camera was being blocked by this gasket. I took it to T-Mobile and they exchanged it as a manufacturer defect and I have a new one arriving today. Once the new on gets here I'll post some pics of the bad one.
KennyG123 said:
Water resistant =/= waterproof
Thread cleaned of warranty fraud discussion...not on this site!!
Thank you for your cooperation
Senior Moderator
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Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
92drls said:
Fair enough, but as stated directly following your message, someone had the same issue, took the phone in and was replaced under warranty so our previous talks prove factual, dropped or not this is a warranty issue, not fraudulent?
Either way I appreciate the work you do to keep this place tidy, thanks man.
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I sure try... Thanks. The difference with the post after mine is the phone was never dropped. Warranty is for defects. Insurance is for accidental damage or bricking your phone. My statement was meant for just that, if you do drop it then responsibility should be taken and it is not proper to ask here if you can get away with getting it fixed under warranty.
Cheers
Kenny
Here are the pics I mentioned. Hopefully this does not turn into a widespread issue.
Front camera.
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
Pill_Clinton said:
I have the same issue, didn't drop my phone. But the oring has shifted in front of the camera. Im wondering if I send it in if they'll fix it or just send a new one? Because I have a spigen glas.tr screen guard on it and I don't want to be out the money on it. I'd prefer they just fixed it.
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I literally smacked the ring out of the way of the ffc. Don't know but this problem seems to happen to a few people.
Sent from my SM-G900T using XDA Free mobile app
Ffc
I had tried knocking it back in place, I'll give that another try I think..before I'm stuck warranting it.
Front camera defect
Hi guys! I just joined this site to share my problem with my new Galaxy S5.
It's been weeks since i got my new phone from T-Mobile. I love it! It's a expensive phone so a good cellphone case is a must. I have a case and screen protector to protect my device. Suddenly, I just found out the same problems you had with your phones. I've never dropped mine either. So I think it's gonna be a manufacturer defect. Something is blocking the front camera. Again, I never dropped my phone, it doesn't have any scratches on the screen and any dents on its body.
I went to my network provider and ask for help about this issue. They sent me a replacement phone (Galaxy S5) after 3 days then I sent over to them the defective one. They said that it depends on the manufacturer/service tech if the phone defect is under warranty or not. I'm still waiting for them to check the phone. Or else I'm gonna be charge $175 out of warranty fee!
I'll attach pictures of my previous Galaxy S5. I hope this is not a widespread problem. Share your thoughts too! Thanks!