Related
Hi all! First post in the Alpha section... Got my Alpha the other day. And i love all about it. But there is one thing thats gets me wondering. It's the reception. All my previous phones got good reception at home.. i get 1-2 bars. So my question is. Does anybody experience this issue? I have experienced SMS delays and chipped calls.
Location : Sweden
Provider : Telenor
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
phositadc said:
Look at actual signal strength in dBm. Bars are arbitrary and vary from phone to phone.
Click to expand...
Click to collapse
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
pattsy said:
Yeah, i have.. it's lite around -110 .. My Z2 had around -70 to -80 in the same region..
Click to expand...
Click to collapse
Ah ok. That's a bit concerning... Huge difference.
phositadc said:
Ah ok. That's a bit concerning... Huge difference.
Click to expand...
Click to collapse
It could just be a faulty device... I'll try replacing my sim first. If that's the issue.
If that's not working. I'll have it replaced.
Edit: Had my sim replaced. Still experiencing bad reception. It goes as low as -105dbm... where my z2 had around -70 (same network, same location)... that's bad. Any ideas what I can do to solve this?
Yeah keep me updated - my Alpha also seems to have noticeably weaker reception than my iPhone on 4G (800mhz band).
Hoping its a modem firmware/software power output thing and not a hardware thing.
Same here, looks like the reception is 1-2 bars worse than other phones.
But I have no experience of delayed SMS or failed calls and the speeds on internet is very good.
Location: Sweden
Provider: Telia
seem like Iphone 4s signal problem with metal frame blocking antena-reciver,hmmm
Signal problems
Hi, I'm on my second Alpha and first sim, I have an alternative sim yet to try but have chated on Twitter with another user who found no improvement with a new sim and changed phones completely. I'm with three. My signal goes completely when I'm sitting with other three users whose phones work fine. I think it's a phone fault and am considering sending it back now.
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
KiDimel said:
Hi guys,
I noticed something interesting with my Alpha:
As you, I have a poor signal strength. But when calling someone then the signal bar jump to full force instantly!
Could it be a link with BIG little technology?
Click to expand...
Click to collapse
Well, for those who have the same problem, I deactivated the 4G. Then the signal strength is better. I made the test: 2 bars with 4G enabled in network settings, full signal when 3G only.
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
robertkoa said:
As a possible future Alpha owner, question.
Are you on a USA Network with the Qualcomm Alpha ?
Or in Europe on Exynos Octacore ?
Click to expand...
Click to collapse
I am using a european Exynos one
The alpha is my second LTE able phone. Both showed a completely different signal bar reading when using LTE (and checking in lecture, how Signal strength is meassured for GPRS/EDGE/UMTS/LTE it shows, that LTE uses a completely revised scheme to calculate the signal strength)
I haven't made any speed measurements yet, but my feeling is:
(4G) With LTE, even without any highlighted bar i can use internet, webpages load fast, other lookups work.
(3G,3.5G) With H/H+ , and at least 1 bar highlighted, internet works
(2.5G) Edge and at least 1 to two bars, internet is available... three bars are better for it to be worthwhile
(2G) G only - forget it. I'll need 4 bars to surf the web, and i must wait. Chat works if i'm lucky and got at least 1-2 bars.
Apart from that: the signal bars in 2G and 3G show the strength of the signal - but aren't any measure of the quality of the signal. They show anything that sends on the frequency/timeslot of the 2G/3G signal you're receiving. If you've got heavy interferences, you'll get full bars but it all is static.
(Like - in a disco, you've got loud music, and people speaking very loudly to you - that would be full bars, but not the best place to speak to each other....)
I don't understand exactly what the value used by 4G exactly means, but it sounds like it only represents the LTE cell you do want to receive - so it should be more accurate and cutting out the noise somehow
I think you're right ! This is my feeling too. In 4G calls are always perfect for me even with one bar.
In settings we can also have a more accurate highlight on to the signal strength in Db.
Guys this alpha is full of mysteriousness !
I think samsung did it ON purpose.. ! Save battery??
I have weaker signal too.. on iphone 5 is full and i had on my former Honor 6 full as hell..
But I dont konw IF samsung wants to save power by this .. I think it has no much influence as iphone 5 nor Honor 6 had full signal and battery never got down fast.. when I had Honor 6 100% at night it was 98 % in morning..
Another thing with aplha ,when i leave phone in sleep half hour or longer , th emobile network stops and wont come up...
I have to restart phone or turn airplane on ad off.. then H+ or 4G appears..
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
no service
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
MaskedMarauder said:
I have the issue with mobile data too, it seems to also do it when it has been on WiFi for a while and you change to mobile data.
Click to expand...
Click to collapse
it disables data carrier APN and it won't turn it auto i went it that settings and had to tap that circle manually to get green .. think it is bug .. need sorting out updating software..
---------- Post added at 09:00 PM ---------- Previous post was at 08:58 PM ----------
safnyght2 said:
Hey guys,
I have a very bad reception with my Samsung Galaxy Alpha when i'm in the subway in Paris. To be honnest I have no service, no sms, no calls, and for sure no internet...
I can see people using their smartphones inside the subway without problems.
I had an iPhone 4 during 3 years, and didn't have any problem with it when I was in the subway.
I'm using the same phone carrier "Bouygues Telecom"
So what's wrong with this Galaxy Alpha ?
Click to expand...
Click to collapse
looks lik eit might be a software problem .. we need to contact samsung bout it or complain on their site.. but guys all of us we must complain not just one person cos they wont sort it out..
Hey people,
I'm also having connection issues:
When I boot the phone it's working is at should: Switching between 4G/3G/EDGE etc. After a while the connection sort of times out. I can only make emergency calls. It works flawlessly for up to a day, or it can only work for like 5 minutes.
Rebooting the device fixes this temporarily. My service provider (Hi in NL) has already sent me a new simcard which doesn't help. They are now saying I should send it over for repair.
Btw: When i leave it in CDMA only, the problem takes much longer to arise (like a couple of days).
I can see that people who have posted in this thread are having the same issues. I'm wondering if this is firmware or hardware related, as I want avoid sending over my phone. If it IS a firmware bug, sending it over for repair obviously isn't going to fix this.
I have sent an e-mail to Samsung BeNeLux. Like Simona Simmy says, we should all write to Samsung
Hi,
I recently bought a black z5c from handtec and I'm currently using it on US T-Mobile.
I think I have the apn settings set correctly but I'm only getting one bar for LTE here in LA, even outside with no buildings.
HSPA, however, has strong signal. Any recommendations?
Tuan
Sent from my E5823 using Tapatalk
I get very good signal with mine. Even with one bar I get good speeds (tested via speedtest).
You can just use the download internet settings under networks/more if you are worry about using the wrong apn settings.
I'm also using T-Mobile.
Sent from my SM-N910T using Tapatalk
Reception issue or perceived reception
I am having the same issue, but on AT&T. My model is the E5823, black. I have been swapping my sim card back and forth between the z5c and my Nexus 5 and have noticed that the nexus will have full bars of LTE while the z5c will have maybe one bar. More importantly, though--the db reading from the phones are almost exactly the same and the download speeds are very similar as well. So I think this may not be a reception issue in my case, but an issue with how the z5c displays reception vs how the nexus 5 does. The nexus 5 with full bars should having blazing LTE speed. Sadly, both of these phones are giving me barely 3 mb download speeds. I think AT&T may be having an issue in my area but I can't get a customer service rep to acknowledge it.
I hope I'm right--I'm loving this phone despite the terrible (possibly perceived) reception. I have downloaded an app called real signal and it shows a more accurate reading of actual reception and it is confirming my suspicion.
fortheoceans said:
I am having the same issue, but on AT&T. My model is the E5823, black. I have been swapping my sim card back and forth between the z5c and my Nexus 5 and have noticed that the nexus will have full bars of LTE while the z5c will have maybe one bar. More importantly, though--the db reading from the phones are almost exactly the same and the download speeds are very similar as well. So I think this may not be a reception issue in my case, but an issue with how the z5c displays reception vs how the nexus 5 does. The nexus 5 with full bars should having blazing LTE speed. Sadly, both of these phones are giving me barely 3 mb download speeds. I think AT&T may be having an issue in my area but I can't get a customer service rep to acknowledge it.
I hope I'm right--I'm loving this phone despite the terrible (possibly perceived) reception. I have downloaded an app called real signal and it shows a more accurate reading of actual reception and it is confirming my suspicion.
Click to expand...
Click to collapse
This is exactly my experience. Not as many bars as my other phone, but actual signal strength is almost identical. I think it's just a difference in how they are showing bars. I think signal strength is actually good.
Sent from my E5823 using Tapatalk
phositadc said:
This is exactly my experience. Not as many bars as my other phone, but actual signal strength is almost identical. I think it's just a difference in how they are showing bars. I think signal strength is actually good.
Sent from my E5823 using Tapatalk
Click to expand...
Click to collapse
I'm glad to hear that. This was driving me nuts thinking I'd have to return a phone that I imported and eat a 15% restocking fee. It's also really the only small phone I had my eye on once I saw that the Nexus 5X would be just as big as the regular sized Xperia Z5.
I'm experiencing something similar. I think I have 1 less bar of 4G signal in every place compared to my previous phone. But the phone still works great and seems to not drain more battery regarding this.
But the "time without signal %" is considerably lower than before. (Still. This could be just because of the bad 2G/3G signal at home, which is terrible and is improved now).
Also. Im now getting 4G+ signal (I think it's based on CAT 6). But maybe the strength is just the same as with 4G.
One more thing:
I bought my phone in Italy but I'm using it in Spain. Could that be an issue? I dont think so...because in Europe the LTE bands are almost the same everywhere.
Also. What would happen if we disable all other LTE bands from other countries? Could that help?
Sent from my E5823
I'm now having -107 dBm 33 asu. How bad is that?
thesebastian said:
I'm experiencing something similar. I think I have 1 less bar of 4G signal in every place compared to my previous phone. But the phone still works great and seems to not drain more battery regarding this.
But the "time without signal %" is considerably lower than before. (Still. This could be just because of the bad 2G/3G signal at home, which is terrible and is improved now).
Also. Im now getting 4G+ signal (I think it's based on CAT 6). But maybe the strength is just the same as with 4G.
One more thing:
I bought my phone in Italy but I'm using it in Spain. Could that be an issue? I dont think so...because in Europe the LTE bands are almost the same everywhere.
Also. What would happen if we disable all other LTE bands from other countries? Could that help?
Sent from my E5823
I'm now having -107 dBm 33 asu. How bad is that? [emoji14]
Click to expand...
Click to collapse
107 is pretty weak but without having another phone to compare it to it's impossible to say if it's the phone's fault or if you are just somewhere with a bad signal!
Sent from my E5823 using Tapatalk
Hi,
I think my signal is poor compared with my previous phone
I have 105 dbm
Enviado desde mi E5823 mediante Tapatalk
Hi,
Did you try entering Service Phone info and check settings from there ?
for that dial in :
*#*#service#*#*
then service settings and select the right network mode
chrisftlse said:
Hi,
Did you try entering Service Phone info and check settings from there ?
for that dial in :
*#*#service#*#*
then service settings and select the right network mode
Click to expand...
Click to collapse
My phone has this option selected "LTE_GSM_WCDMA" and I think that it's the right choice.
Sent from my E5823
I had same issue with att. Then I realized I forgot to call them and give them my imei number to put into their system. Did you do that?
Sent from my E5823 using Tapatalk
The imei will not impact reception. GSM is purely sim based. I'm curious about this issue as well. I had exact same issue with my z3c on tmous. Lower signal readings both visually and dbm but it operated fine
Sent from my Nexus 5X using Tapatalk
I got a Z5 compact and I'm definitely getting poorer reception than my previous phone (2013 Moto X) on AT&T. Not just the display, but I find more calls going to voicemail from my apartment than before.
I think it's just the way sony is translating actual signal strength to bars displayed. On WCDMA it looks correct, but on LTE bars are always low even though reception and signal is fine.
i have the 13.0-20161207 update for cm13. im on metro pcs phone plan. using the google now launcher
for a while now whenever i make or receive a phone call the reception is terrible.
i noticed a H or a H+ where the signal strengh is supposed to be.
what is going on and how can i fix it ????
towncarblue said:
i have the 13.0-20161207 update for cm13. im on metro pcs phone plan. using the google now launcher
for a while now whenever i make or receive a phone call the reception is terrible.
i noticed a H or a H+ where the signal strengh is supposed to be.
what is going on and how can i fix it ????
Click to expand...
Click to collapse
Please be clear , what does the launcher do with your signal reception ?
Sent from my KIW-L22 using Tapatalk
towncarblue said:
i have the 13.0-20161207 update for cm13. im on metro pcs phone plan. using the google now launcher
for a while now whenever i make or receive a phone call the reception is terrible.
i noticed a H or a H+ where the signal strengh is supposed to be.
what is going on and how can i fix it ????
Click to expand...
Click to collapse
H or H+ is your data network displaying that you are using HSPA technology for internet on your phone.
Don't know about the signal strength...
muradulislam said:
H or H+ is your data network displaying that you are using HSPA technology for internet on your phone.
Don't know about the signal strength...
Click to expand...
Click to collapse
When u have more than 2 bars , it's pretty sure that your voice quality is good for the peer .
Sent from my KIW-L22 using Tapatalk
---------- Post added at 08:08 AM ---------- Previous post was at 08:06 AM ----------
towncarblue said:
i have the 13.0-20161207 update for cm13. im on metro pcs phone plan. using the google now launcher
for a while now whenever i make or receive a phone call the reception is terrible.
i noticed a H or a H+ where the signal strengh is supposed to be.
what is going on and how can i fix it ????
Click to expand...
Click to collapse
You don't need to worry about the icon my friend .
There were different bandwidths even in 3g networks. When u see H+ icon , it was sure that u are getting better speed over Normal 3g network("H" in your case) .
Sent from my KIW-L22 using Tapatalk
i put the launcher because i have no idea what the issue is/was. all i know is that i get good internet {lte} full bars
and then in the same location when i receive or make a call it drops to one or two bars and the call comes out barely audible,
especially when im in my vehicle and i start to drive
towncarblue said:
i put the launcher because i have no idea what the issue is/was. all i know is that i get good internet {lte} full bars
and then in the same location when i receive or make a call it drops to one or two bars and the call comes out barely audible,
especially when im in my vehicle and i start to drive
Click to expand...
Click to collapse
So what I understood is , signal drops to minimum when you got a call and comes to normal when you disconnect the call .
If I am right , just do one thing ..
Take a logcat before making a call and after attempting the call save it and send me or baDeamon in PM .
Sent from my KIW-L22 using Tapatalk
No need for a logcat .
the issue is that he had a 4g LTE and while getting a call network will switch to 3g or 2g and normally it will drop cause each basband have different strength !..
its normal and If u have bad reception means the 2g or 3g network is not good that area !..
Romiui said:
No need for a logcat .
the issue is that he had a 4g LTE and while getting a call network will switch to 3g or 2g and normally it will drop cause each basband have different strength !..
its normal and If u have bad reception means the 2g or 3g network is not good that area !..
Click to expand...
Click to collapse
But I din't mean that , I was assuming that his network signal loose strength on the same network (H in his case ) ..
Sent from my KIW-L22 using Tapatalk
gopinaidu77 said:
But I din't mean that , I was assuming that his network signal loose strength on the same network (H in his case ) ..
Sent from my KIW-L22 using Tapatalk
Click to expand...
Click to collapse
loosing the strength of network always depend on network strength only . if he can got a LTE Then he have no issue with software
Romiui said:
loosing the strength of network always depend on network strength only . if he can got a LTE Then he have no issue with software
Click to expand...
Click to collapse
This is true . but I thought to confirm this by seeing his logs . coz we can't judge something directly without proper investigation
Correct , I believe he need to read about using logcat first ! am assuming he have no idea about that already !.
Romiui said:
Correct , I believe he need to read about using logcat first ! am assuming he have no idea about that already !.
Click to expand...
Click to collapse
Well we learn everyday.
I'm experiencing an odd issue on the SD RedMi Note 4 of my wife (ROM: v8.5.8.0 NCFMIED): where LTE signal is weak and other mobiles switch to GSM (2G) and are still reachable, the RedMi of my wife is still trying to get LTE signal, ending up offline for _long_ times.
I tried to switch preferred mode to "LTE/UMTS auto (PRL)" (mido default choice when "prefer LTE" is selected is "LTE/TD-SCDMA/UMTS", which appears to include the Chinese 3G standard too) like my OnePlus 3, which never looses network, but it didn't help: the only way to have it reliably reachable is switching to "GSM only".
I didn't find anything relevant neither by searching nor by browsing the first 30 pages of this subforum: is there anything we can do to improve this? Thanks!
go to about phone. tap multiple times on total memory, a window will open up. open phone information 1,2. choose type of network you want from multiple options
[email protected]!$h said:
go to about phone. tap multiple times on total memory, a window will open up. open phone information 1,2. choose type of network you want from multiple options
Click to expand...
Click to collapse
That indeed solves the issue as I wrote, but I don't think that my wife would be happy if I tell her she has to check the signal all the time and, eventually, _try_ to manually switch to "GSM only", and go back when the signal strength improves... that should be modem job!
Update: the affected SIM was in slot 2; moving the SIM to the first slot seems to improve the mode switch. Still the sensitivity doesn't seem exceptional, or perhaps there is some other issue (1), but at least it seems to correctly switch from 4G to 3G and even 2G where the signal is weak.
Testing in "LTE/UMTS auto (PRL)" mode now (I don't need TD-SCDMA here, I assume there is less overhead with less modes); wondering whether is a modem (read: Qualcomm) issue or a MIUI bug.
(1) sometimes the device still looses the network where my OP3 seems connected with very weak signal (-105 dBm) and LTE Discover reports "Potential eCSFB issue detected" (which sounds odd since eCFSB is a CDMA thing, and there aren't any CDMA network here in Italy AFAIK: could it be the way LTE Discover tells that the phone is unable to handshake an existing network?), until it reconnects. Moreover, it seems that RN4 tends to prefer 3G over 2G even when mobile data is off, which is not a good strategy IMO.
Edit: LTE Discover reports "Potential eCSFB issue detected" also on OP3, which works perfectly: it seems its shown when the terminal was unable to successfully register on a network and stays idle until the next connection attempt
I have sort of similar and opposite problems in the USA.
Mine switches from LTE to whatever H+ is and then never switches back on its own. I'm blaming Xiaomi over Qualcomm.
https://play.google.com/store/apps/details?id=com.atejapps.networksignalrefresherpro
Try this app and see if it is of any help
I have the same problem. I have a weak signal reception in my house. Is there a app that can put a phone to 2g when I am on wifi ?
Poslano z mojega Redmi Note 4X z uporabo Tapatalk
night_mare said:
https://play.google.com/store/apps/details?id=com.atejapps.networksignalrefresherpro
Try this app and see if it is of any help
Click to expand...
Click to collapse
I tried it, it worked if I used the root option and manually hit the refresh button. I read that the auto refresh only works if the signal is one bar or whatever or less.
My signal is strong when it's on H+, so it would never get low enough to make it auto refresh.
What I need is something that would switch my preferred network to Prefer 3G and back to Prefer LTE whenever I'm on H+ for a while, because that gets me back on LTE every time provided that there's LTE in that area.
My Redmi Note 4x international should be capable to connect to the 1800mhz band, which is available in my neighborhood. Sadly I haven't had 4g or LTE since I've gotten this phone (4 weeks) any ideas why it won't connect?
Vodafone Netherlands in Utrecht city.
night_mare said:
https://play.google.com/store/apps/details?id=com.atejapps.networksignalrefresherpro
Try this app and see if it is of any help
Click to expand...
Click to collapse
Thank you: started testing. It seems that, despite the better signal, even after refreshing the device still ignores 2G and tries to connect in LTE or H+ mode. I'll see in the next days.
barvna said:
I have the same problem. I have a weak signal reception in my house. Is there a app that can put a phone to 2g when I am on wifi ?
Click to expand...
Click to collapse
Yep, that's very same issue I'm experiencing. I was feeling alone: in the MI forums I couldn't find no one complaining about that.
Did you notice that when the device connects to a Wi-Fi network the cellular signal indicator suddenly rises (it appears to indicate Wi-Fi signal strength) and appears "4G" next to operator's name, even if cellular data is off?
Too bad, if RN4 didn't have such a bugged radio it was a real bang for the buck.
Vennesch said:
My Redmi Note 4x international should be capable to connect to the 1800mhz band, which is available in my neighborhood. Sadly I haven't had 4g or LTE since I've gotten this phone (4 weeks) any ideas why it won't connect?
Vodafone Netherlands in Utrecht city.
Click to expand...
Click to collapse
[Shot in the dark] Did you check your APN settings?
Yes I did, all as it should be
Vennesch said:
Yes I did, all as it should be
Click to expand...
Click to collapse
Try to get some more info from the "LTE Discovery" app: is the device registered on the 4G network but internet access is absent or the device doesn't even register on the 4G network? Does the device detect the 4G signals?
In this thread we are discussing about the opposite problem: our devices don't switch to 2G when the signal is weak...
night_mare said:
https://play.google.com/store/apps/details?id=com.atejapps.networksignalrefresherpro
Try this app and see if it is of any help
Click to expand...
Click to collapse
Unfortunately it didn't help: it doesn't seem to improve overall operation. It even asks to refresh the Wi-Fi connection when there is no cellular signal...
There is really something ill in this modem. Sometimes the signal indicator shows Wi-Fi signal strength instead of cellular. I hope some future release will fix at least some of these issues.
MaUop3 said:
Unfortunately it didn't help: it doesn't seem to improve overall operation. It even asks to refresh the Wi-Fi connection when there is no cellular signal...
There is really something ill in this modem. Sometimes the signal indicator shows Wi-Fi signal strength instead of cellular. I hope some future release will fix at least some of these issues.
Click to expand...
Click to collapse
Sorry to hear that. Try to report to the developer, so he can solve the issue.
night_mare said:
Sorry to hear that. Try to report to the developer, so he can solve the issue.
Click to expand...
Click to collapse
Thank you. I think it's not necessary: since yesterday I'm running MIUI v9.0.3.0 and things improved considerably. I'm quite sure the issue was MIUI 8 which had a complete modem mess, not the app, that was doing its honest work just as it was possible.
Guys. I just bought F1 and I've noticed something about network and I need help
I've used Redmi note 5 Pro before, here in my area 4G signal is weak and I get about 2 bars signal and full bars 3G signal. But the 4G have much less ping and speed. So I usually use the code
*#*#4636#*#*
And change network to LTE only. It works good in RN5P and it never changes network afterwards
But Poco F1 overrides the settings and still switches 4G and 3G even tho internet is good. So is there any way to unlock LTE only mode in MIUI?
Also if it needs root it's okay. Im going to unlock tomorrow. Please help guys.. thanks
Akhil Krishna said:
Guys. I just bought F1 and I've noticed something about network and I need help
I've used Redmi note 5 Pro before, here in my area 4G signal is weak and I get about 2 bars signal and full bars 3G signal. But the 4G have much less ping and speed. So I usually use the code
*#*#4636#*#*
And change network to LTE only. It works good in RN5P and it never changes network afterwards
But Poco F1 overrides the settings and still switches 4G and 3G even tho internet is good. So is there any way to unlock LTE only mode in MIUI?
Also if it needs root it's okay. Im going to unlock tomorrow. Please help guys.. thanks
Click to expand...
Click to collapse
No need to root or use codes.
Simply enter settings, simcard, operator (name), preferred network type. Choose the desired type you wish to use.
FYI if 4g network where you live doesn't support voice over 4g than your phone will override the setting and force back to 3g when you receive a call.
Skickat från min POCOPHONE F1 via Tapatalk