[Q] Please Help Me Understand Activation - HTC EVO 3D

Okay, I'm on Sprint. When I install an AOSP rom, it says that I need to activate my device.
Using the activation call built into the rom says:
"The number or code you dialed is incorrect."
Dialing *228 says the same thing.
From what I've seen in Settings About I can speculate what is wrong, but I'm not really sure. Could someone elaborate on what I need to do if I'd rather not flash back to another sense rom.
And why do I still have 3g if my phone isn't activated?
Thank you.

try dialing *2
or just call sprint and tell them to re-provision you sprint account

Related

load new rom and no i cant make calls

anyone have this problem? i leaded dcd new rom and it worked but i had to downsgrade and lock the phone back, i load the factory rom from htc website and now i cannot make calls. even with dcd rom i couldnt make any calls. anyone have any idea. i keep getting a recording that say i cannot make calls to that number i need to cal sprint for assistance
The new radio seems to erase your programing info on most peoples phones. Go to ##778# or just ##778 send and fill in the information that you know is wrong. Sprint i think you have to get an unlock code to edit this info which is based off your hes ESN #.
Lucky for me alltel is quite simple with their programing info with no unlock code and the only thing i needed to change was my phone number.
Thank you, this information was very helpful

MSL Code Not Working

My MSL code is not working. I both called sprint and used getspc.exe and they both gave me the MSL of 057191 and when I go to my phone dialpad and enter ##057191# nothing happens. I read on another forum that you can't do it from a skinned dialpad. I'm using Nexvision's Hybrid 3.35.04 and i think it has a touch skinned dialpad (dark gray/black, big buttons).
I've been using this ROM for months now and I love it. Everything is working great, no problems, just this.
Is there something else i could be doing wrong? I need this ASAP so i can "reset" my phone on the network to allow me to use the *611 dropped call thing some more.
I have honestly tried searching the archives and didn't find this.
dhoopes said:
My MSL code is not working. I both called sprint and used getspc.exe and they both gave me the MSL of 057191 and when I go to my phone dialpad and enter ##057191# nothing happens. I read on another forum that you can't do it from a skinned dialpad. I'm using Nexvision's Hybrid 3.35.04 and i think it has a touch skinned dialpad (dark gray/black, big buttons).
I've been using this ROM for months now and I love it. Everything is working great, no problems, just this.
Is there something else i could be doing wrong? I need this ASAP so i can "reset" my phone on the network to allow me to use the *611 dropped call thing some more.
I have honestly tried searching the archives and didn't find this.
Click to expand...
Click to collapse
Probably a dialer problem. I'd try installing various other dialers to remedy your problem.
I don't understand are you already in PST? Or are you trying to get there? If your trying to get there it is ##778# or ##778 send. You may need to erase your calls, you then enter in your MSL(just the six digits and no # symbol). You should not be using a dial pad to enter in your MSL while in PST it should be they keyboard.
burgertime said:
I don't understand are you already in PST? Or are you trying to get there? If your trying to get there it is ##778# or ##778 send. You may need to erase your calls, you then enter in your MSL(just the six digits and no # symbol). You should not be using a dial pad to enter in your MSL while in PST it should be they keyboard.
Click to expand...
Click to collapse
This is true.
The MSL is your unlock code to EDIT values inside EPST. To enter EPST on Sprint, dial ##778# and send. When EPST opens, if you choose Edit, THEN you enter your MSL. MSL is not required to simply View EPST.
Thanks, but none of the methods are working
Thanks for the quick replies. I was just following the instructions of the Tier 1 tech guy on with me didn't seem to know what he was talking about, and apparently didn't. He was trying to get me to enter ##[MSL]# without hitting send, from the dialpad. He got all bent and had no clue what to do when it wasn't working.
I tried ##778 > send and also ##778# then send and neither one gets me into EPST. It just places a call and the female recording says "the number or code you dialed is incorrect...message 637." I also tried it without hitting send, nothing happens.
Another poster suggested i install nother dialer. How do i get back to the original dialer? Also, will i have problems getting my touch dialer back with smartdial working? I've always been hesitant to go changing dialers since I've heard about and had problems with getting smartdial to work once the switching shenanigans begin. TIA
##778# is the ## code for Sprint.
If it's not working for you, one of the following must be the cause:
1. You have installed a dialer not meant for CDMA phones and it has broken your functions.
2. You have not installed the Sprint carrier cab.
I'm also assuming you're using the latest 3.1.2 rom. If not, please post what rom you are using and also what dialer you are using.
Have you tried to directly run ..\Windows\EPST.exe ??
In the Windows directly try executing that or its shortcut. If it quickly loads and exits, then try a few more times before resetting your phone and trying again.
Solved! but still trying to "reset phone on network"
well, don't i feel like an "azclown." I was searching for the OEM dialer and came across this thread, in which i found the same issue being discussed and azclown had uploaded a touch dialer that fixes the problem! i love it when people not only answer a question, but also put the file right there in your face.
http://forum.xda-developers.com/showthread.php?p=2255605&highlight=oem+dialer#post2255605
that dialer is basically the same as the one Nexvision had in the ROM i am using, but it has a blue accent (and ## codes work!).
However, now on to what my real problem was that i was trying to, as the Tier 1 rep put it "Reset my phone on the network" by either retyping my existing MSID or entering all zeros and then rebooting. He said that would allow me to get more dropped call credits. i'm referring to the *611, then just saying "dropped call" to get 2 minutes of credit, which i need to repeat a bunch of times, since with so many dropped calls where i used to live, i ended up going over my minutes.
I tried doing what the guy said, using all zeros for the MSID made it so that *611 didn't work and it tried to get me to activate my phone from square one. So i put the original MSID back and it still says I've gotten the limit for the dropped call credits. Anyone know what the guy means by "reset my phone on the network" and how i can do that? (sorry for the long posts) TIA
That ROM comes with a crappy dialer which has memory leaks on CDMA phones and does not support the codes or 911. Re-cook it with the stock dialer and install dcd's touch dialer CAB. Or you can cook it with the dialer's OEM folder from the latest dcd ROM.
So wait you were able to get in to your PST? As I said before you may need to erase your call history then dial ##778 then hit send.
yes, I got into the PST just fine after putting the other dialer on (i had also deleted my call history). i used the ##778# method. However, I wasn't able to "reset my phone on the network" (per sprint tech rep's instructions) so that I could get more dropped call credits. That was the real reason I was trying to do all of this. My minutes restarted today, so I'm just going to have to pay for an overage. Oh well.
dhoopes said:
"reset my phone on the network" (per sprint tech rep's instructions)
Click to expand...
Click to collapse
Nonsense. You accepted that answer?

Flashed DCD3.16 OK, but cannot make/rec calls

First of all, let me tell you that I DID install the verizon cab
And second thing I should say is I am getting an internet connection, and from the message I am getting when I try to make a call, I would say something is not allowing verizon to authenticate my phone.
I have dialed *228, option 1 to program my phone and it said it is doing that, and then it does a soft reset, but i still can't make a call. Do i need to call verizon or something? ....I appologize for the post but i searched and i feel like i'm missing something simple. Thanks in advance!
Did you run the "Carrier .CAB"?
Never Mind
Found this thread which explained basically i did need to call VZW...
http://forum.xda-developers.com/showthread.php?t=376142&highlight=make+calls

[Q] Disabling Conditional Call Forwarding

Hi all.
So I have this great SI4G from AT&T that I rooted and unlocked to my network, Rogers. However I've noticed that the 3 conditional call forwarding options are set with (I assume) the previous owner's number. If I try to disable them, or change the number I get an "unsupported" or "unexpected answer" error message.
I can still make and receive calls, but if I miss them, they will not go to my voicemail. Rogers does not support those options so I really don't know how to kill them... Any ideas?
I've seen this around and about the forums, but no solution really...
Thanks!
This is not meant to bump the topic, but I just flashed a new ROM and I still get those settings. This would mean it's stuck in the SIM card... which doesn't make any sense to me.
Anyone?
call rogers tech support, they should be able to help. My best guess.
*sigh* yeah thanks chrisrotolo, I forget to do that too often... and guess what? The forward thingy was a bug actually; they reset my VM and now it works fine. Turns out all the numbers that appeared are the numbers that the network puts in to compensate for these unsupported options.
+1 for me on the duh scale...

Switching btwn voice to data

My phone doesn't receive calls when I've used data on my phone, like launching gmail. I have to make an outgoing call or reboot to get calls to come thu. Once I use data again, calls won't come thru. Even a factory reset hasn't resolved the issue. Any idea?
It seems my phone doesn't switch back to voice once I've used data unless I make an outgoing call or reboot.
Sprint has been no help on this issue.
Thanks in advance.
it always helps to offer more info like rooted or unrooted, what derivative (stock, custom stock, custom aosp) s-off (hboot 1.12 only) or unlocked
sorry. just running stock, not rooted
have you tried to reprovision your phone
om4 said:
have you tried to reprovision your phone
Click to expand...
Click to collapse
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
sorry sorry it slipped my mind to list the steps, the neighbors do this rodeo crap on the weekends but once a month they do one whole week and I get no sleep. its really been screwing with me
if you call sprint and ask for it they technically have to give it to you. or you can use cdma workshop
rotorrocket said:
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
Click to expand...
Click to collapse
did the reprovision now I have no data connection. Tried a factory reset and still no connection. Under settings it says "mobile network - disconnected" although I have it on. confused:
rotorrocket said:
is there an easy way to get the msl code?
"The steps are as follows: using your phone dial pad dial ##3282#
Select edit mode and enter you device's msl code. Go to Data Profile then press menu and choose 'restore". Your phone will reboot and reprovision upon reboot."
Click to expand...
Click to collapse
rotorrocket said:
did the reprovision now I have no data connection. Tried a factory reset and still no connection. Under settings it says "mobile network - disconnected" although I have it on. confused:
Click to expand...
Click to collapse
Sprint was able to get me back online. Hopefully the reprovision solved my issue. THanks
Sometimes updating your profile can leave things screwed up, did you update your profile before the issues started? I had a similar problem once after updating my profile, called cs and immediately asked them to escalate the issue but the lady on the other end would not, she pushed 4 profiles before giving up and escalating my call. If you can always escalate the call, 1st tier reps are peons
om4 said:
Sometimes updating your profile can leave things screwed up, did you update your profile before the issues started? I had a similar problem once after updating my profile, called cs and immediately asked them to escalate the issue but the lady on the other end would not, she pushed 4 profiles before giving up and escalating my call. If you can always escalate the call, 1st tier reps are peons
Click to expand...
Click to collapse
I always do ##72786# to fix any major data connectivity issues.
Sent from my Genesis that does what Nintendon't

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