[Q] Atrix not connecting to Mobile Network - Atrix 4G Q&A, Help & Troubleshooting

I have a strange problem with my Atrix. The wifi and bluetooth stopped working, so I know that this is a hardware issue. My phone was still working fine using a tmobile sim card, since I had previously unlocked the phone. It just all of a sudden stopped connecting to the network. The interesting thing is that it would only connect to H+ but not to Edge. Any help will be appreciated.:good:

There are countless threads about this issue. The chip fails, you'll have to send it in for repair.
Sent from my MB860 using xda app-developers app

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My phone has no reception!

Hi guys. For some reason my phone keeps losing its reception, and no calls are being made. It keeps saying call ended... Its not my sim card cuz it works fine with my other phone, so it has to do with this phone. Any one experienced this or can help?
It just randomly started
Sent from my X10a using XDA App
any changes made recently? new FW, new apps, new widgets that control 2g/3g?
ive not had any similar problems, but just tryin to give a few suggestions
good luck!
Try the soft reset or repair via SEUS.
Mine started having Wi-Fi issues today (it wouldn't connect to the wireless network, with or without encription).
Did the soft reset, now it's working.
Weird bugs, I guess
You're holding it wrong... Also try wrapping some gaffer tape around the outside edge. Sorry they're no longer giving away free bumper cases...
Edit:
...Sorry, I thought this was the iPhone 4 forum.
Sent from my iPhone 4 using XDA App
I have had the same issue intermittently since I got the phone. Tried a restore and a newer fw. Didn't help, I'm waiting a bit longer and sending it off for warranty. A few of my friends have x10s also and haven't had this problem...
shukla said:
Hi guys. For some reason my phone keeps losing its reception, and no calls are being made. It keeps saying call ended... Its not my sim card cuz it works fine with my other phone, so it has to do with this phone. Any one experienced this or can help?
It just randomly started
Sent from my X10a using XDA App
Click to expand...
Click to collapse
You still have this problem Shukla? Mine started doing this today too..

[Q] Network Issue

Hey guys. I just got an Atrix today. I came from a Captivate. Only problem with the Atrix is that I have no network connection. I can make calls, text, and things like that, but I can't use the Browser or anything that connects to the internet. Any help is appreciated.
Got it fixed.
Please post your fix, as to help anyone in the future with the same problem.
Sent from my MB860 using XDA App
I took it to ATT and they gave me a new SIM card.

Loss of Service - No SIM Card?

I've been using my Verizon Samsung Galaxy SIII for the past few days and three times I've been using the data connection and all of a sudden, it would lose data...
In the notification bar, it would flash "No SIM Card" and then would begin searching for service. It would take about 30 seconds to a minute to regain full service.
Is anyone else getting this issue?
Sent from my SCH-I535 using xda app-developers app
Morphinity said:
I've been using my Verizon Samsung Galaxy SIII for the past few days and three times I've been using the data connection and all of a sudden, it would lose data...
In the notification bar, it would flash "No SIM Card" and then would begin searching for service. It would take about 30 seconds to a minute to regain full service.
Is anyone else getting this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
I have been getting that also. My phone is constantly freezing and rebooting. I am getting ready to flash back to stock to make sure my phone isn't dorked.
Morphinity said:
I've been using my Verizon Samsung Galaxy SIII for the past few days and three times I've been using the data connection and all of a sudden, it would lose data...
In the notification bar, it would flash "No SIM Card" and then would begin searching for service. It would take about 30 seconds to a minute to regain full service.
Is anyone else getting this issue?
Sent from my SCH-I535 using xda app-developers app
Click to expand...
Click to collapse
i, personally, haven't got that. you might have a bad model and need to rma it
imp3r10 said:
i, personally, haven't got that. you might have a bad model and need to rma it
Click to expand...
Click to collapse
Hi guys, i'm having the exact same issue! While I'm at my house (3G area, not 4G) when I go to hit talk it immediately drops from 3 signals to the no signal symbol, then I get the No SIM card message too. After a few seconds it'll bounce back and show full signal again. I troubleshooted over the phone with techsupport last night and they recommended to swap out the SIM card or the phone. Went to the local store this morning for a SIM swap and it was better but not 100% fixed while I was at work (10miles from home). Stopped at the store again after work and after some arguing convinced them to replacement (phone would not act up at the store in the 4G area at all, was rock solid). Just got home and again with the new phone and a 3rd SIM card its doing it. I'm not sure what to think now. There were 2 other people in the store complaining of the same issue when I was there, all galaxy s3s. Wondering if its a tower issue in the area (Poughkeepsie, NY area) or software problem. Seems hard to believe its a network issue if the phone itself thinks there's no SIM card in it (and previous phones in the same area worked fine). Maybe some kind of software / firmware issue?
I'm really bummed out. My mom and sister just got the same phone and no problems in Chicago and Detroit areas. What areas are you having issues in? Hopefully we can get more info going, not many postings about this on the web yet....
-Dan
I really don't want to send this thing back...
Sent from my SCH-I535 using xda app-developers app
Just an update, this happens when I send text messages. It doesn't happen every time, but it just did it twice in a row.
Sent from my SCH-I535 using xda app-developers app
if you still have IMEI go change your sim card.

The "Cant connect to Network" problem has come up again...........on the new phone

The "Cant connect to Network" problem has come up again...........on the new phone
Dunno if its just my bad luck or what exactly is going on
Anyone else have this happen to them??
Alls been well since i got the replacement 3 weeks ago and then today it happens again
I get this problem at work but not at home. What's your connection like? Many APNs connected to it? That's what seems to be my problem at work
Sent from my GT-I9300 using xda premium
Everything is fine no matter where i am, just this morning it reverted back to the "emergency calls only", same as what my 1st Galaxy S3 did and when i go to select network it just says cant connect to network!
Sim card works in other phones no problem
Is your SIM card recognized by the phone?
Does it have a SIM Serial Number? (Afaik you can e.g. use Z Device Test to see the SIM S/N)
Sorry are you talking about cellular network or WiFi?
Sent from my GT-I9300 using xda premium
Cellular network, wifi is working fine, even my internet data works when wifi is off!! Its making calls and sending texts
So annoying
Phone is packed up and being sent to Samsung Service Centre 2moro anyway
Maybe it's your sim card, could it be damaged in any way? (cutting it down etc...)
Clean the contacts on the sim
Sent from my GT-I9300 using xda premium
Sim card is the original out of my iphone 4S and iv cleaned it with a micro fibre cloth!!
As i said the sim works fine in other phones

[Q] Samsung Galaxy S5 losing network connectivity

My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Samsung just rolled out a new update for T-Mobile S5 variant. This update should fix the issues you're having. Here is the link to it: http://www.sammobile.com/firmwares/3/?download=29848
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
@Skyrocket2
Well, that was very timely. I'm glad they released a fix the same day I decided to ask for help. I appreciate the link, and I'll install it and see how it works out. Cheers.
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Charlie Brown said:
The update killed a lot of people's data speeds. I made a ticket with t-mobile techs. I suggest anyone else with bad data speeds after the new update do the same.
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
Yep. Mine is down to 1 now. I have several tickets already open with them. This phone has been nothing but trouble.
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
Is this a confirmed fix for everyone? I'm getting really annoyed this keeps happening.
DOMINANDROID82 said:
I had the same issue. went to the T-Mobile store and they told me it was a problem with the isis sim card. They replaced it with a non isis sim and all is good now.
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
im using isis sim here without any problem.
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
gr0wlithee said:
I'm still having problems with this... I'm rooted. If I go to T-Mobile will they just replace the SIM or will they be checking my phone?
Sent from my SM-G900T using Tapatalk
Click to expand...
Click to collapse
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
pimpinonline said:
My wife and I both have brand new Galaxy S5s, and we both intermittently experience this problem. One of us will send a text message to the other, the text will show as being sent, but the other person doesn't receive it. If the person set to receive the message reboots their phone, the message comes through (as well as any other "pending" messages), and normal phone use continues for a few days until this issue returns. Rebooting seems to always fix the issue temporarily.
This of course is not limited to just communication between our phones, but I was using that as an example. Often times, I'll reboot my phone, and realize I have 3 new text messages, and 2 voicemails from yesterday. Very frustrating.
Phone calls are also affected. When these symptoms are present, phone calls cannot be placed or received until the phone is rebooted. Incoming calls go directly to voicemail.
The worst part of it is, there is no easy way to tell our phones are not connected to the network. The reception status shows good connectivity. Most of the time we're connected to wifi, so email and browsing the internet still work.
I'm just wondering if other people are experiencing this, or have any suggestions of some things we can try. Thanks for the help.
Click to expand...
Click to collapse
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Larry2148 said:
Yes this is the exact problem I had with last GS5. Tmobile replaced it and I still have this problem with the new GS5. The tried to tell me it was just how the old GS5 settings were set. They had me do Factory reset many times, it never helped. Now with the replacement GS5 the exact same problem. Like you everything looks great on the display. I would just get calls on my home line wanting to know why I never answer my mobile phone. The only thing that helps me is a restart but it is only temporary. Do you know if they have released a fix for this problem?
Click to expand...
Click to collapse
Since upgrading the latest firmware, we have not experienced the problems again. We've been having good service since then. I would definitely suggest you get the latest firmware.
guys, i have the latest firmware and the same problem... any solution or fix?
krntehknik303 said:
From what I know T-Mobile doesn't care if your phone is rooted because you're not doing any warranty service. If that was the case they will probably tell you that its voided.. I have seen a few that root their own phones at their job so I doubt it'll be a problem. But I guess every T-Mobile store isn't the same..
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
The only thing it seems the tmobile employees know how to do is a factory reset .. That is their solution for about everything . Like the other guy said they dont handle warranty . That is for your samsung warranty when knox is tripped . If you have handset protection nothing voids it from what i have seen . I think tmobile would rather replace a rooted phone than one with a cracked screen .
---------- Post added at 09:22 PM ---------- Previous post was at 09:20 PM ----------
Jtrain88 said:
I definitely am..same problem. I am using an unlocked t mobile s5 on att so I think I'm going to put together a flash able att modem and flash it
Sent from my SM-G900T using XDA Premium 4 mobile app
Click to expand...
Click to collapse
If you put that modem together can you link me it ? Could come in handy in the future. Thanks
I notice the problem occurs when switching to lte from 4 auto mode. Seems lte is giving these problems. Switch to wcdma only mode and the problem will be gone. No lte tho... I will update to latest fw and see if it solves my problem
Sent from my SM-G900T using XDA Free mobile app
Samsung S5 network connectivity loss
I have a brand new S5 as well and experience exactly the same problems described, and my friends also have Samsung phones and tablets that give the same network connectivity problem.
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