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Hi my problem is strange. After a fall mi phone HTC GRATIA is similar HTC Aria have a problem during the call. Sometimes the display became black similar a stand by and not answer to the all impulse. If i want stop the call i have to do remove the battery.....
Have you any help for me ?
thank you
I've got a similar problem. I've replaced my digitizer and done everything by the instructions I've found. However the proximity sensor doesn't work and disable the screen when calls are answered.
I've got the rubber gasket on the light sensor, didn't lost it, and the light sensor works OK. I've tried prying very gently in between the digitizer and the housing, and while I do that sometimes the proximity sensor will show a value of 3.5in, and not 0 as always. I'm using AndroSensor.
I don't mind disassembling the phone again, but I don't know what I need to fix it.
I've searched all the forum posts about it, but either people disabled it somehow, and others just say they fix it but didn't mention how.
Any help on this?
CaptainMaki said:
I've got a similar problem. I've replaced my digitizer and done everything by the instructions I've found. However the proximity sensor doesn't work and disable the screen when calls are answered.
I've got the rubber gasket on the light sensor, didn't lost it, and the light sensor works OK. I've tried prying very gently in between the digitizer and the housing, and while I do that sometimes the proximity sensor will show a value of 3.5in, and not 0 as always. I'm using AndroSensor.
I don't mind disassembling the phone again, but I don't know what I need to fix it.
I've searched all the forum posts about it, but either people disabled it somehow, and others just say they fix it but didn't mention how.
Any help on this?
Click to expand...
Click to collapse
You need to get the light sensor, gasket, and the small window in the digitizer all lined up perfectly so that the light sensor is not being blocked by anything. Not as easy as it sounds.
thanks for the explanation, but is the best way to do this?
and why the light sensor shouldn't be blocked? it seems by AndroSensor that it works fine, the problem is with the proximity sensor.
These phones where manufactured by the thousands per day in some factory, there sure is a way to assemble them precisely somehow.
CaptainMaki said:
why the light sensor shouldn't be blocked?
Click to expand...
Click to collapse
If it is blocked, then it will not be able to sense anything (It's like you (the light sensor in this case) are trying to through a wall (whatever's blocking it)).
CaptainMaki said:
These phones where manufactured by the thousands per day in some factory, there sure is a way to assemble them precisely somehow.
Click to expand...
Click to collapse
Special machines used to place them accurately.
I meant that the light sensor is "blocked" by the rubber gasket and seems to works fine.
by the way, as far as I know, most electronics are assembled by hand. laptops, iphones and ipads are, so I don't think that Aria is any different.
If anyone has any tips on how to do this, since I'm sure I someone has managed to replace the digitizer on this phone? how do they do this in repair shops or AT&T store?
CaptainMaki said:
I meant that the light sensor is "blocked" by the rubber gasket and seems to works fine.
by the way, as far as I know, most electronics are assembled by hand. laptops, iphones and ipads are, so I don't think that Aria is any different.
If anyone has any tips on how to do this, since I'm sure I someone has managed to replace the digitizer on this phone? how do they do this in repair shops or AT&T store?
Click to expand...
Click to collapse
The ambient light sensor and the proximity sensor are two separate things, though they are right next to each other on the Aria. The proximity sensor is MUCH more sensitive to being precisely aligned.
I incorrectly used the term "light sensor" in my earlier post. The proximity sensor, NOT the ambient light sensor, is responsible for turning the screen off during calls.
drumist said:
I incorrectly used the term "light sensor" in my earlier post. The proximity sensor, NOT the ambient light sensor
Click to expand...
Click to collapse
That's what I assumed you were talking about.
As I've said the proximity sensor is the right sensor and the ambient light is the left sensor that is covered with the rubber gasket.
The light sensor works perfectly as I've said. In AndroSensor at least it jumps between 33 LUX when covered and 77 LUX and 220 LUX when placed directly under a desk lamp.
But the proximity sensor doesn't seem to respond at all. What perfectly aligned means, that the sensor is right below the "hole" in the digitizer plastic? if I place the digitizer and it falls into the place, how come it isn't aligned? it's not like the digitizer has where to move in the frame.
CaptainMaki said:
The light sensor works perfectly as I've said. In AndroSensor at least it jumps between 33 LUX when covered and 77 LUX and 220 LUX when placed directly under a desk lamp.
Click to expand...
Click to collapse
I have two Arias and they both max out at 698 lux. If you can't get it to go above 220, it might be partially obstructed.
But the proximity sensor doesn't seem to respond at all. What perfectly aligned means, that the sensor is right below the "hole" in the digitizer plastic? if I place the digitizer and it falls into the place, how come it isn't aligned? it's not like the digitizer has where to move in the frame.
Click to expand...
Click to collapse
Do you notice a gap between the LCD and digitizer that is larger than it was from the factory? I wonder if it might just be related to the digitizer sitting too far from the proximity sensor. If you press down on the top right corner of the digitizer while in a call (without covering the sensor itself), will the screen turn back on?
Possibly unrelated, but similar.
I have an identical issue with the DroidX.
It needs a "gasket" over its proximity "light source" to keep light from reaching the proximity light sensor when there is nothing in front to reflect it back.
Looks like the light source had a rubber hood over it with a pinhole directed straight out, away from the sensor adjacent to it. Thus keeping stray light from triggering the sensor.
AAARGH. To have that little rubber piece.
Erbid
after replacing another screen and this time I've done it right, this is what I've learned.
I've assembled the phone with androsensor turned on and tested the sensors all the time. It seems that they should be perfectly clean (some air spray will do just fine), perfectly aligned with the holes in the digitizer and don't have to much distance between the digitizer and the sensors.
It's seems like a hassle but actually it's not, since if you put the right tape and put the keep it all clean, it can work with no problems at all. Make sure you test everything before you close the phone completely.
Hello,it seems there is no Q&A forum for this device, so here is my doubt:
Although the tech manual for the xperia S from the sony website report a proximity sensor, I fail to find one on my phone.
There seems to be a black oval spot on the glass next to the light sensor as if some sort of sticker can be removed to install the sensor.
The light sensor seems to work, since I've seen the screen go darker and brighter, but when I'm in a call and put the phone in my ear the screen wont shut off like in my old SGS nor will it turn on when I move the phone away from my face.
are your phones like mine? or is mine a defective unit?
I guess ur device has something wrong with it.
By the way; did u place a screen protector?? Coz if u did that may be the problem!
I think the light and proximity sensor are the same.
There is something wrong with your phone,maybe you should try to flash a new firmware.
Sent from my LT26i using Tapatalk 2
grained said:
Hello,it seems there is no Q&A forum for this device, so here is my doubt:
Although the tech manual for the xperia S from the sony website report a proximity sensor, I fail to find one on my phone.
There seems to be a black oval spot on the glass next to the light sensor as if some sort of sticker can be removed to install the sensor.
The light sensor seems to work, since I've seen the screen go darker and brighter, but when I'm in a call and put the phone in my ear the screen wont shut off like in my old SGS nor will it turn on when I move the phone away from my face.
are your phones like mine? or is mine a defective unit?
Click to expand...
Click to collapse
Hi,
Mine works fine...
Do this:
1>Go to dialpad and type *#*#7378423#*#* (*#*#SERVICE#*#*)
2>A menu pops up in that u will see service tests select that
3>Then scroll down and select Proximity Switch
4>Initially it will display as OFF. Now u place your finger or hand on the Proximity Sensor, then the value of Proximity Switch on the screen will change to ON.
If this is working then the sensor is just fine u need to update the firmware else u need to go and replace the piece IMO though.
Thank you all for the feedback.
I used the service menu to check the sensors ...
indeed the proximity sensor is always off, even when I put my finger on it, it seems someone forgot to remove the black paint from behind the glass, but I will update it anyway to make sure before returning it.
grained said:
Thank you all for the feedback.
I used the service menu to check the sensors ...
indeed the proximity sensor is always off, even when I put my finger on it, it seems someone forgot to remove the black paint from behind the glass, but I will update it anyway to make sure before returning it.
Click to expand...
Click to collapse
sensor is IR, so darkened window is normal for it. but if it have always closed windows - than its status must be always ON. so, most likely you have faulty sensor (or bug in firmware)
goodwin_c said:
sensor is IR, so darkened window is normal for it. but if it have always closed windows - than its status must be always ON. so, most likely you have faulty sensor (or bug in firmware)
Click to expand...
Click to collapse
Hi,
Exactly it should be showing status as ON if it's covered replace the piece as soon as possible
shoz_on4u said:
Hi,
Exactly it should be showing status as ON if it's covered replace the piece as soon as possible
Click to expand...
Click to collapse
If it was covered by the glass/ cover it would show OFF because the glass doesn't radiate heat like your body does.
Sent from the Delta Quadrant using a transwarp conduit.
Pezo said:
If it was covered by the glass/ cover it would show OFF because the glass doesn't radiate heat like your body does.
Sent from the Delta Quadrant using a transwarp conduit.
Click to expand...
Click to collapse
Proximity sensor on phones does not react to heat. It have simple IR transmitter, which emits a beam, and IR sensor, which react on reflected beam.
goodwin_c said:
Proximity sensor on phones does not react to heat. It have simple IR transmitter, which emits a beam, and IR sensor, which react on reflected beam.
Click to expand...
Click to collapse
You are right, just tested it and it seems to be a reflective sensor.
thanks for the tips, it was indeed a faulty sensor and they gave me a new phone right away .
I hope I don't get any more problems like a yellow tint :X (knock on wood with fingers crossed)
Welp, woke up this morning to my phone screen turning of randomly as if it was against my head during a call. In order to make it come back, I had to press the lock button. Then I pressed home while still in call and locked the screen, pressed the unlock button to get to the lock screen and every time I touched the ring to unlock the phone, the screen turned off again. This forced me to yank the battery to get the phone back.
Same thing happened after another call, so had to reset again.
Downloaded AndroSens and under the proximity sensor tab, it says sensor_Status_unreliable and the number/bar stay at 0 regardless of whether my hand is over the sensor or not.
Is the proximity sensor in my rezound toast?
Some people have reported dust making it go wonky.
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
GrayTheWolf said:
Some people have reported dust making it go wonky.
Click to expand...
Click to collapse
Unfortunately, no dust on the top of the screen and I don't see any under it. I'm familiar with pulling the phone apart, but don't really have the desire to do that just to check for dust haha.
Juicy92 said:
Do you have a screen protector covering the sensor on the front... I have had this issue. Just cut the protector around the sensor if that's the issue
Click to expand...
Click to collapse
I do have a protector, but it already came with notches around the sensor and FF camera.
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Floating digitizer? Never heard of that before.
That's new, but sounds right
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Same problem here, been debating on calling for warranty replacement
Sent from my ADR6425LVW using xda premium
Ullmz469 said:
I have the same probably but mine is from the digitizer "floating" up because the glue is weak underneath. If i push on the screen by the proximity sensor to push the digitizer down again the sensor works again. Haven't been able to fix. Maybe your digitizer is loose also.
Click to expand...
Click to collapse
Yeah mine is loose but only on the left side so my screen is tilted although it hasn't affected anything else it's still very annoying
Sent from my ADR6425LVW using Tapatalk 2
I've sent two rezounds back for the same problem. Call Verizon, they should replace it for you.
Sent from my GT-P5113 using xda app-developers app
You can try blowing out the speaker grille at the top of the phone with condensed air. Might clear any dust. Otherwise, call verizon.
I would rather not have to return to verizon and get a refurb if i can help it. I got the phone in November when it first released, so I'll definitely be getting a refurb. Oddly enough, androsens had it working just fine last night before bed. Put my finger over it, sensor went to 9/9, removed finger and went to 0/9. Repeatable for 10 minutes.
Then this morning it isn't working again. I can see the faint red light inside the housing for the prox sensor is lit. I might try blowing it out and disassembling/reassembling to see if I can fix anything.
Thanks all.
Is anyone else noticing or getting dust-spots in the front-facing camera? seems it's not quite closed up entirely and some is getting in ...
All Lumia 920 are having this issue.
Test units at AT&T, mine and my friends.
emckai said:
All Lumia 920 are having this issue.
Test units at AT&T, mine and my friends.
Click to expand...
Click to collapse
You can't rightly say that all 920's have it. I have 2 and have 0 issues with either aside from missing xbl games. On a side note though, I have seen it occur on two of the glossy ones. (I have a cyan and a black) I don't think glossy is quite as well put together. I squeezed the screen on a yellow and it distinctly popped into place.
Poecifer said:
You can't rightly say that all 920's have it. I have 2 and have 0 issues with either aside from missing xbl games. On a side note though, I have seen it occur on two of the glossy ones. (I have a cyan and a black) I don't think glossy is quite as well put together. I squeezed the screen on a yellow and it distinctly popped into place.
Click to expand...
Click to collapse
Well, you can, because this issue is caused by a design fault. It's just a matter of time, until this will reach you too.
All devices I know have this issue und I already wrote a mail to the nokia technical service.
Cheers, Titus
emckai said:
All Lumia 920 are having this issue.
Test units at AT&T, mine and my friends.
Click to expand...
Click to collapse
I've had mine for two weeks now and it got dust inside yesterday.
Sent from my Nexus 7 using Tapatalk 2
Mine too. Annoyed.
My first one had a lot of dust in front of the sensor in about a weeks time, started noticing it the third day. Had to return it for an earpiece issue, had the second one for a little over a week now and not a speck under there. Perhaps someday but not near as quick as the first.
ryan09266 said:
My first one had a lot of dust in front of the sensor in about a weeks time, started noticing it the third day. Had to return it for an earpiece issue, had the second one for a little over a week now and not a speck under there. Perhaps someday but not near as quick as the first.
Click to expand...
Click to collapse
Me too. My issue wasn't ear piece though.
Sent from my LT29i using xda premium
Anybody knows how to remove this dust?
It's getting annoying mostly because the proximity sensor is getting affected too.. and at night it just stop working correctly...
idloco said:
Anybody knows how to remove this dust?
It's getting annoying mostly because the proximity sensor is getting affected too.. and at night it just stop working correctly...
Click to expand...
Click to collapse
Nokia care is your best bet mate..
my solution of the dust-gate
So if we are able to identify the reason of the problem then we can do find the solution.
We know that the dust comes from 3.5 jack socket. Then just put the 3.5 jack stopper into the jack socket and that's it. No any dust in you phone! :laugh:
You can find it on ebay.
pencilcase said:
Is anyone else noticing or getting dust-spots in the front-facing camera? seems it's not quite closed up entirely and some is getting in ...
Click to expand...
Click to collapse
Have 4 units and none have this issue.
Anti-dust fix
YES! IT WORKS! Today I tested the rubber stopper on my Lumia 920. Rubber stopper works fine and it doesn't silence the earpiece, BUT first of all, you should cut off two-thirds of the stopper (be careful not to loose the piece when you cut it off because it is so small) and plug-in only the hat + about 5mm of the base with the ring on it. If you cut off the ring the stopper wont be properly hold in the socket. Hope you can see it on the image. Hat+base+ring
This happened to my red glossy Lumia 920 on ATT, but ATT replaced it under warranty. I got a black matte one, so we'll see if it has the same problem. But you guys should all get it replaced under warranty. At least that will help Nokia realize this is a widespread issue
I have a Black ATT Lumia 920 and I had to send mine into Nokia Care US to get it fixed under warranty. My wife also has a glossy white one and I got a dust stopper in hers (had to cut it short because it would trip the headphone sensor otherwise) and hers is still great.
so where is the dust getting in from? The headphone jack or the earpiece?
mmian said:
so where is the dust getting in from? The headphone jack or the earpiece?
Click to expand...
Click to collapse
There is a very little gap between the screen and the frame above the Nokia logo.
Blowing air inside the device will only make things worse.
Dear fellows,
I've got dust twice. I bought my phone in 11-2012 and sent it in in 03-2013. I got a brand new one four days later and have now dust again within two weeks of use.
Nokia seems to be still struggling with this issue.
See an artikle in german language: http://www.windows-smartphones.de/22909/staub-bei-der-frontkamera-eures-lumia-920-annaherungssensor-defekt-hier-ist-der-grund/
Ottorbox Defender and all your dust worries are over.
idloco said:
Anybody knows how to remove this dust?
It's getting annoying mostly because the proximity sensor is getting affected too.. and at night it just stop working correctly...
Click to expand...
Click to collapse
The prox sensor is sealed seperatly from the FFC which is in a U shaped cut-out, with the opening at the top which lets the dust in. The 1308 firmware update fixed similar issues for me.
I specifically had issues with the prox sensor re-activating the screen. It would always work to turn the screen off during a call, but hardly work when trying to switch to speaker phone, etc during a call. I could never hang up on anyone I had to wait for them to end the call. Sometimes hitting the power button a few times would bring the screen on. After the latest update it seems to be working much better for me, and I have seen a few others say the same thing.
If you have not already you can use navifirm to update (but it will wipe your phone) if your FW is available, or wait for an OTA update which will not wipe your phone. If you are not on ATT in the US it might take a little before you get the update OTA.
I just updated to SR Remix KitKat and I noticed that my proximity sensor isn't working now. I can't say for sure that it was the update which caused the problem because a week before this I had the screen glass replaced. Now I know this can be a problem when the screen glass is replaced but I wanted to verify that it wasn't caused by the update before I take the phone apart and try to fix it. I'm posting here to see if anyone else has had this problem with this update or ROM. I tried the hidden menu *#0*# and it wasn't functioning. I also checked with CPU-Z and there was no activity at all from the sensor.
jellyhead said:
I just updated to SR Remix KitKat and I noticed that my proximity sensor isn't working now. I can't say for sure that it was the update which caused the problem because a week before this I had the screen glass replaced. Now I know this can be a problem when the screen glass is replaced but I wanted to verify that it wasn't caused by the update before I take the phone apart and try to fix it. I'm posting here to see if anyone else has had this problem with this update or ROM. I tried the hidden menu *#0*# and it wasn't functioning. I also checked with CPU-Z and there was no activity at all from the sensor.
Click to expand...
Click to collapse
I also updated my I605 to SR Remix KitKat last night, and can confirm that my prox sensor is working fine (just made a few calls to be sure ).
Looks like you may need to do some tinkering with that glass panel..
Well I found that it was in fact a shoddy glass replacement. Too bad I already gave the eBay guy positive feedback.
What I found when I removed the proximity sensor was that the back side if the glass windows for the front facing camera, proximity sensor and ambient sensor all had glue residue covering them. It took a little bit of rubbing with a Q-tip and Goof-Off to get it clean enough to work. I'm sure glad I paid someone to do the job right so that wouldn't happen *sarcasm* I'll just do the job myself next time.
jellyhead said:
Well I found that it was in fact a shoddy glass replacement. Too bad I already gave the eBay guy positive feedback.
What I found when I removed the proximity sensor was that the back side if the glass windows for the front facing camera, proximity sensor and ambient sensor all had glue residue covering them. It took a little bit of rubbing with a Q-tip and Goof-Off to get it clean enough to work. I'm sure glad I paid someone to do the job right so that wouldn't happen *sarcasm* I'll just do the job myself next time.
Click to expand...
Click to collapse
Hehe
Glad you got it working.