This SIM card is from an unknown source - HTC Rezound

There are other threads discussing this topic but they all talk about people who have flashed their phones or w/e. I have never done that to my phone and purchased it this way. The guy I bought it from did something so I can use the $50 prepaid unlimited cards from Wal-mart. I have a few problems and would be eternally grateful if anyone would be able to help me solve them.
The lock screen shows a big message in the middle of the screen that says "This SIM card is from an unknown source. Emergency calls only."
When trying to activate the mobile hotspot I am presented the following message. "None VZW UICC present: A verizion wireless LTE SIM card is not detected. Mobile hotspot/mobile broadband connect service needs a verizon sim card in order to work."
The third issue is with MMS. When receiving them sometimes they go into a whole new message that looks like a group message with my number and the senders number up top. Also sometimes when I try to send an MMS I get an error telling me it is an invalid destination.
Thanks in advanced for any help. I just want to reiterate that I am capable but I'm not sure what has been done to my phone so I don't know where to begin.
Android version 4.03
HTC Sens version 3.6
Software number 3.14.605.12 710RD
ERI Version 5
Kernel version 3.015-gd0049f1

Bump

Related

Desperately need help with my XDA and 3 network in the UK

Can aybody please help. I have my XDA and at present an NEC e606 phone that came as part of my contrat with 3. The XDA is unlocked and I can use my 3 Sim Card with it and can happily make calls, receive calls and receive text messages on my XDA.
I cannot however send text messages using my XDA with the 3 Sim Card. Whenever I do I get an error that says 'The sim card is invalid. Please contact your service provider for a new sim card.' I do not want to have to use the e606 at all and am desperate to try to figure out why I cannot send texts via my XDA. I have put the sim back into the 606 and it sent texts fine so I don't think its the sim.
Also in the 606 the sim is read fine for the contacts stored within but in my XDA when I go to Sim Manager I get an error every time saying 'Sim is busy. Wait 5 seconds and try again.' Does anyone know why I am getting this error??
Apologies for what are probably basic questions but I am new to the XDA and am not too sure which way to go about this or what settings (if any) may need to be changed. It just seems strange that I can receive texts, make calls and receive them as well but cannot send texts.
Anyone have any ideas??? Any help would be MUCH appreciated.
With thanks
Jollster
My config details are:
Pocket PC Version 3.0.12039 (Build 11178)
ARM SA1110
64MB
ROM Version 3.17.03 ENG (XDA-Developers Special Rom 1.1)
ROM Date 15/05/03
Radio Version 4.21.00
Protocol Version 32S54
Hi
I STRONGLY believe that a 3 sim will never work on a GSM phone.
the 3 network uses 3G and NOT GSM. 3G is some new way of doing things that allows faster video hence all the adverts involving ducks etc...
sorry
If that is the case surely I shouldn't be able to do anything with the sim. It seems bizarre that I can receive texts on my XDA with the sim and can make and receive calls on the XDA with the sim as well. The only thing I cannot do is send texts with it.
Does this seem right????
With thanks
In agrement
3 is on the 3G spectrum, not 800-1900 GSM.
You are able to use the SIM card though because, 3 have a contract with O2. When out of 3 coverage you are roaming, just like abroad. To maintain service you connect to the o2 GSM network. now as to what level you connect I don't know.
You can receive texts ok. So do you use a message centre number?
You can make voice calls, o2 gsm network.
what about internet, video, data, etc....
Just remember where you are. Simple questions, are never simple!!
Martin
I haven't tried the internet, video, data etc as I never had any intention of using these services from 3. I went with 3 because of the amazing deal they are offering on X-Network minutes. All I want ot do is be able to do the normal stuff (make / recieve calls and send / recieve texts) as you would on a normal mobile.
I know that 3 have there agreement with O2 and that I drop onto there network when not in a 3 service area for calls. I am not totally sure about the settings for the message centre number but surely these would be on the sim card itself anyway. As I said I can send texts using the e606 handset but just not with my XDA. Why would I be able to receive texts using my XDA but just not send them.

Can SMS Message Centre numbers be manually added

I have got my SMS message centre number from my network provider and now want to be able to enter the info into my XDA. I cannot do it automatically by 'Get Voicemail & SMS settings' in Phone as it keeps returning an error.
What I want to know is, is there any way or any software that will allow me to be able to manually enter my networks SMS message centre number into my unit.
Any help would be MUCH appreciated.
Jollster
Can you be more specific with the type of error message you receive?
Go to Start->Inbox. Take Tools->Options and touch and hold on SMS. Lo and behold, the Message Centre(er) number.
The error message I am getting is 'Network Error - Unable to read setting from the network'.
In response to your post "Auldg" I did that and entered in the Message Centre Number for 3 (my network provider) and pressed OK. My understanding is that this would have saved the number. Trying to send a text didn't work and I still got the error message "The sim card is invalid. Please contact your service provider for a new sim".
I know there is nothing worng with the sim as it works fine the phone supplied by 3. I have tried 02's message centre number following a conversation with them and this resulted in a failed SMS send as well. I know it is not the XDA as this sends txts using an old T-mobile sim.
When I looked at the SMS centre number again after entering two different numbers neither of them were there. Trying to select a network doesnt give 3 as an available network.
Does the XDA store the SMS centre number in the SIM card or the phone. If its the phone is there a way to hard code my sms centre number into it?? This is driving me mad as I can do everything else with my 3 sim as normal just not send texts
This '3' network, what is it? Is it a GSM provider or a 3G Networks Provider?
Ah "3" !
Are you in the UK on 3? This is a new GSM/UTMS network and I wonder if the SIM card has new fancy stuff on it the the XDA doesn't know how to handle. You are clearly a VERY early adopter, bless you.
I didn't have to enter my MC number (or Voice Mail number) when using my XDA on Orange so these must be picked up from the SIM. Maybe the 3 sim holds these details in a different place from the rest of the networks?
One for the xda-developers firmware gurus to take a look at I think.
And so can one of the XDA-Developer firmware gurus shed any light on this matter???
I didn't really switch for the new technology that 3 offers, quite the opposite in fact as I din't really need to use it. The reason being was the deal on free mins they offered, but that's by the by. I can still use the 3 sim in my XDA and make / receive calls using the 02 network (this is what it uses if it cannot pick up the 3 network) and also receive texts. Just not send them.
Can any development guru's PLEASE shed any light as to this situation and may be even be able to offer a solution. If its even only that its something that can be addressed in an upcoming firmware ROM.
Some divine inspiration from the gods would be hugely appreciated.
So, let me make sure I am getting this right. You currently have no way to set your SMS service center number in the device, and if you do using the normal options the number does not stick?
OK that said you can do a registry hack telling the reg to override the SIM and use "# you choose" number. See my thread towards the bottom on how to novice level write a reg key http://www.xda-developers.com/forum/viewtopic.php?t=1660
I haven't yet looked up where the reg key for SMS service center number is but I’m going to guess it is located right above or below the location specified in the thread.
I'm just going to guess but I don't think forcing your machine to use a SMS service center number from the device end rather than the SIM end is going to solve your can receive but not send problem. Given the service center, number is what is used to send your SMS. If your device is not reading it from the SIM and you are hand putting it in and it's not sticking this sounds like SIM network problem not device problem, could be wrong though:? Let me know overriding the SIM works. Can you use that service center number to send SMS on other Mobile Terminals (handsets/cell phone) Does a regular cell phone see the SMS service center number from the SIM? If the software set the XDA uses to talk to the GSM network is failing, but works talking to other GSM networks...sounds like a service provider protocol or provisioning problem (the way they have their GSM network set up i.e. do they have their own towers or are they ridding on someone else’s footprint but have or do not have their own switches etc.)
You might also try un-checking or checking the use Unicode option under accounts SMS in Inbox, but this should really make no difference as this is only when necessary protocol anyways, but who knows. I still think it's on your service provider’s end/SIM. The XDA just talks to the network using GSM "Standard" agreed upon protocols for GSM. Now the provider can do whatever they like. These are just suggested standards so problems (maybe) like this from occurring. Anyway, let me know if this makes any difference. Always learning :lol:
Cheers,
E.
You have hit the nail on the head exactly. When I try to enter the number manually it does indeed not stick. I have tried the sim in the original phone that it came with and it works as per normal. All the functionality is there.
The network I am on in the UK is a new network that is giving the 3G technology but this is only being rolled out and is not nationwide. They do piggyback onto another providers network (namely 02) when you are not in a 3G area so that you are always able to make voice calls / send tetxs.
I have no idea as to whether they have there own switches etc as its like trying to get blood out of a stone when talking to there customer services.
I have looked at the thread about editing / creating registry keys and did look at the key that you mentioned. Above the vmail key is an SMS key but opening it led onto all sorts of other fields and protocols which threw me. I am not sure which of these (if any) would be the correct one to start entering SMS Message Centre numbers into or what I would need to hard code it as a new registry key.
To this end I cannot see if hard coding it to make it stick works or not. Can you shed any light as to this??? Would be much appreciated if you could.
With thanks
IanJ
I'm going to see if I can get my XDA to overide the SIM SMSC, I'll post success or
many thanks for your help

Samsung Dive lock phone questions

I've registered a samsung account and I'm really impressed with the way this remote thing works. On testing, it rang my phone successfully and also retrieved my call logs for the past week. On find my mobile, it's found my road or at least, the marker is close to my road.
My questions relate to the lock tab.
The message displayed says " This mobile is lost. Please keep it for a while and I will contact you. Thank you." How would I find out and contact where the holder of the phone is?
Assuming the phone is lost or stolen, and I remotely lock the phone, I would then cancel the SIM card with T-Mobile and receive a new one from them with my same number and put it in an old backup phone of mine. Where I type the mobile number to receive notification of SIM card change, what number do I then put in?
on another note...how do you add your phone number in samsung dive? i means it recognize the phone model but say no phone number....
I guess noone knows.

[Q] [Error] Changing Voicemail Number?

I am having trouble changing the voicemail number on my Galaxy S2. At present pressing the voicemail speeddail does nothing other then prompting me to add my voicemail number and directs me to the settings app.
If I try to change it in Settings > Call settings, I get the error message 'Voice Mail Number change unsuccesful'. But no real reason why it happens and its annoying me greatly as I can't clear my voicemail counter without it and what not >_<
Tried power cycling and what not and neither of it has helped, so has anyone of you gotten any idea as to how I can add it to my phone or fix that stupid error. Any help or advice short of doing a full reset is more then welcome, and I do hope someone might be able to help me....
Thanks in advance.
There is a copy of your voice mailbox number on the sim card that may conflict with what you are trying to do.
Talk to your provider, they can flush your mailbox and allow you to reset the number.
How can they flush my sim card, or am I reading your comment wrong?.
Just for clarifying I changed provider on my phone and I am unsure wether the error happened during that change since I can't remember fiddling with the voicemail bit before the last couple of days and running into that error.
they can flush the settings for your voicemail on their server which will allow you to make changes to your voice mail account.
Well they tried something which advertantly didn't work >_<. But apparently the voicemail number isn't even on my simcard.
They tried even more stuff >_<.
And when I press and hold #1 on my phone it says there isnt a voicemail number on my sim. But trying to change it through settings it still says "Voicemail Number changed unsuccesful"
I have the same problem. Did you find a solution?
At the moment I have limited the issue to being operator dependant. Because I have the issue on one sim from my regular provider, while trying two other providers simcards doesnt cause this error.
Next on list is to try another simcard and then go digging in the phone to see what might be causing it. But I will be pinging you if I find the solution.
dnesdlrow, where are you from and what provider do you use?.
I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.
I called customer service and the gave me a 10 digit number to plug in. They said the number is different for everyone so if anyone else has the same trouble you can simply call your carrier.
You need to put in your carriers specific voice mail number. For example I am on O2 UK and mine is 901.
Use google of contact your carrier for the number.
jamespaulritter said:
I've got the same problem. I flashed to a custom & now there is no voicemail number on my SIM card.
Click to expand...
Click to collapse
Hello,
I had a similar issue. I changed the plan on my phone, and afterward the voicemail didn't work when I did a long press on the #1 button. It kept saying that there was no voicemail number, and when I tried to enter it into the settings manually it kept saying "Voicemail number change unsuccessful."
I called Rogers and they gave me a new voicemail number; I could dial it and set up my voicemail, but when I tried to program it into the dedicated #1 speed dial spot, I still could not change it. I tried copying it to my SIM card and adding it as a contact to select for the speed dial slot, but that didn't work either. I suspected that this new number was conflicting with the SIM card, so I went to Rogers and asked for a new one. Despite some resistance, they gave it a shot, and it worked perfectly thereafter. Just be sure to copy your contacts over to your phone before getting a new SIM!
I hope this solution works for others too!
Cheers and good luck!
Help please ...
I too am trying to set my voicemail for the speed dial "1" key.
while at the keypad screen:-
menu-> call setting -> scroll to the heading "voicemail", option "voicemal service", is set default to "my carrier".
I then choose to change the "voicemail settings" -> "voicemail number", and enter the new voicemail number to dial, press ok .... and this is where the problem is...
When I press OK ... I get the following error "Voicemail number change unsuccessful"
I would like to to have this number changed , as every time manually dial my voicemail number it constantly ask for my password.
Why is this happening, I have purchased this phone outright, it is model type i9300, running Android 4.1.2.
Hopefully this can be an easy fix...?
PS...
This also causes a problem with Australian virtual mobile carriers, like Amaysim, Kogan, Aldi, who use Telstra & Optus as there underlying carriers, and and also will cause issues when travelling abroad, because you will not be able to access your voicemail if the number can not be changed to the full international dialing equivalent..
Also Can't Change the Voicemail number
I'm running a non-rooted, GS3 from VZW. Running 4.1.2.
The current voicemail number is *86 (Verizon's). I'd like to change it because I'm abroad and *86 is not my carrier's voicemail number. Every time I go to Phone, Call Settings, Voicemail Settings, and edit the number to the local one, I get "Error: Voicemail number change unsuccesful."
Any suggestions on how to fix this?
Same problem still
I'm on an S4 Mini with cm11 m6 and habe the same problem with a German T-Mobile card. I can easily dial the number 3311. Why can't I simply assign that to the #1 key?

[Q] WiFi Calling Problem T-Mobile HTC One

Is this working for anyone? I get the following error:
Wi-Fi Calling Error
Error: ER06 "SIM Not Ready"
I've tried 3 wifi networks, same error. And, I've tried removing the SIM card and had the SIM replaced at a T-Mobile store.
Also -- not sure if related -- but under About-->Phone Identity, the Phone number is shown as Unknown. Strangely, it did show my number until I called tech support to resolve the WiFi Calling issue (unsuccessful after tier 1 and tier 2 support and an in-store visit) but after the first guy tinkered a bit my phone number stopped showing up. If you call my number, though, it does ring. Very strange.
FYI, this is a new account activation, not an upgrade.
This is an important feature due to lack of cell signal at various places I frequent.
The current status with tech support is "we'll call you back in 2 hours" (it's been 3) because it might take that long for our changes to propagate.
:crying:
Thanks for any tips.
dinamael said:
Is this working for anyone? I get the following error:
Wi-Fi Calling Error
Error: ER06 "SIM Not Ready"
I've tried 3 wifi networks, same error. And, I've tried removing the SIM card and had the SIM replaced at a T-Mobile store.
Also -- not sure if related -- but under About-->Phone Identity, the Phone number is shown as Unknown. Strangely, it did show my number until I called tech support to resolve the WiFi Calling issue (unsuccessful after tier 1 and tier 2 support and an in-store visit) but after the first guy tinkered a bit my phone number stopped showing up. If you call my number, though, it does ring. Very strange.
FYI, this is a new account activation, not an upgrade.
This is an important feature due to lack of cell signal at various places I frequent.
The current status with tech support is "we'll call you back in 2 hours" (it's been 3) because it might take that long for our changes to propagate.
:crying:
Thanks for any tips.
Click to expand...
Click to collapse
I had that same issue, I was an upgrade customer. I called in and they had to activate my SIM. I gave them my SIM number and about 10 minutes I could access Visual Voicemail and make Wi-Fi calls.
arsalann24 said:
I had that same issue, I was an upgrade customer. I called in and they had to activate my SIM. I gave them my SIM number and about 10 minutes I could access Visual Voicemail and make Wi-Fi calls.
Click to expand...
Click to collapse
Thanks for the response. My issue magically resolved itself after I completed registration on tmobile.com. No idea if they're related or not but seems like a strange coincidence. Anyway, all working now.
Cheers.
I had to update my 911 address for it to work
Sent from my HTC One using Tapatalk 2
Thanks for any tips.
Actually i had the same problem. I logged into my account and I turned it on in the services menu. Still didnt work. I also all the numerous tips and even called support and still nothing. After about an hour or 2 it just started working. BTW i just opened an acct with tmobile so i dunno if it that makes a difference or not.
You have to set you 911 location.otherwise when your on wifi calling it won't know where to send emergency services to you. I just followed the steps to input my address and after that it worked fine.
Sent from my HTC One using Tapatalk 2
I first had to call support and it turns out they didn't have data on my line ( new account) and than i had to set my 911 address. It than worked just fine. It works great IMO.

Categories

Resources