My email tile count is always incorrect. This is not the same as the new vs unread thread in this forum. I can check my mail before I go to bed. I read everything and usually delete most emails. I then put it on the charger overnight. In the morning the tile will not show any new emails or sometimes will show just one. If I tap on the tile I will usually have at least three new emails that were not there the night before. Why is the tile not being updated correctly?
How often do you have it set to check email? What might be happening is that the email is on the server but the phone just has not checked yet since the last one that is showing came in. When you tap the tile it forces the system to check for mail and it will update the count and message list then.
It is set to "Every 15 minutes". The time stamps show they were received several hours earlier. WiFi is set to "always on" so it should have connectivity either through WiFi or LTE.
Moderator: Sorry, this should have been in the Q&A section. Move it, if you want to.
RGBell said:
It is set to "Every 15 minutes". The time stamps show they were received several hours earlier. WiFi is set to "always on" so it should have connectivity either through WiFi or LTE.
Moderator: Sorry, this should have been in the Q&A section. Move it, if you want to.
Click to expand...
Click to collapse
Note that on the Lumia unless you change it that when the phone is asleep, wifi is also asleep. So you will only receive mail over your radio connection when the phone is asleep.
Related
Hi, I thought someone could help me out here. Clock on my htc hd2 gone mad. Let me explain.
At some point last week after I installed new ROM (Omega) I've noticed that clock on my phone started to show wrong time (only hours are wrong, minutes are always correct). Event if I correct time manually they will add 2 hours to this time at some point during the day. I've checked time zone, and it is correct (GMT). The other locale settings are correct as well. I'm not sure if it happened right after I've installed this ROM or few days later. Few days ago I've installed different ROM (ChuckyROM lite), I've never had any problems with it. But again the same problem. I haven't installed any additional applications except from Microsoft MyPhone to sync contacts and texts(Time zone in myphone web interface is set to GMT as well).
Here are details shown on load:
r:2.09.50.29_2
g:15.36.50.07U
d:3.14.0466 8G
Any ideas?
Its because of the DST change recently.....
this cab from Dutty should solve it, install, soft reset, set the correct time and everything should be ok.
and check that you are dont have the intenet time ticked in the settings
because everytime you connect to your pc it will check the internet time and correct it
or just disable time synchronization, settings>menu>all settings>personal>GSM/UMTS servs>Time synchronization and untick.
And also you can choose to sync time in settings>data services, Internet time sync.
It helps me
Great, thank you all.
Hopefully I'll no longer will wake up at 5am because of wrong time in alarm clock
It's a DST problem
DST Means Daylight Savings Time, also known as Summertime.
The problem is caused by NITZ (Network Identity and Time Zone) a service hidden in:
Windows Settings >> Personal >> Phone >> GSM/UMTS Services >> Time synchronization.
This service does set the phone clock back into Summertime mode in registry.
See this post for more info.
conantroutman said:
Its because of the DST change recently.....
this cab from Dutty should solve it, install, soft reset, set the correct time and everything should be ok.
Click to expand...
Click to collapse
Man, you are a life saver. I was just about ready to put an ad to sell my hd2, cause I am using it for my work and appointments are crucial to me.
The cab works fine
webpatrick said:
DST Means Daylight Savings Time, also known as Summertime.
The problem is caused by NITZ (Network Identity and Time Zone) a service hidden in:
Windows Settings >> Personal >> Phone >> GSM/UMTS Services >> Time synchronization.
This service does set the phone clock back into Summertime mode in registry.
See this post for more info.
Click to expand...
Click to collapse
After we (UK) changed to daylight saving I had many of the random time changes that others on here had. I unchecked the time sync in the menus and then all was well...
That was until I noticed that now whenever I receive a text message from anyone on whichever network - the time that shows on the text is one hour ahead of the actual time. E.g. if I receive a text in the afternnon at 4:00pm the text message will show 5:00pm.
Any ideas?
the_rascal said:
That was until I noticed that now whenever I receive a text message from anyone on whichever network - the time that shows on the text is one hour ahead of the actual time. E.g. if I receive a text in the afternnon at 4:00pm the text message will show 5:00pm.
Click to expand...
Click to collapse
Same here.
4:00pm phone time, 5:00pm text message time and 3:00pm G-alarm time.
Confusing? Yes.
So I tried to get my work to get me a blackberry because I need to check my work email when I am not there at nights, weekends, etc. They saw I had a thunderbolt but I tried explaining how the battery wouldn't last. Well that wasn't good enough so today I synched my works email (corporate gmail account) to my phone and I am getting the push notifications just like I wanted, and the battery is terrible just as I said it would be. Is there any way to adjust how often it checks for new mail to push notifications through? I feel like there has to be some way but I searched and found nothing for the thunderbolt. Any help is appreciated.
Thanks
Not sure if this would work for you, but you could go into your accounts & sync setting and uncheck the autoupdate for your google business account (since I don't have one, not sure if it will allow you separate out google accounts). Then only go in and manually sync it when you need it?
The only thing with that is I have to manually sync which defeats the purpose of it
Sent from my ADR6400L using XDA Premium App
How much mail do you actually get pushed?
I get quite a bit of mail to my regular google account because I've tied all my other accounts to my google account and I don't have any real issue with extreme battery drain?
I had an android since the G1 first came out and with each successive phone I've gotten, I've never noticed that mail is a real big battery drain on any of them.
I would say 15-20 mails a day. However one of our clients is west coast based so I tend to get a lot after I leave work. This is definitely a battery killer by multiple hours. I'm going to try my damndest to get a blackberry and show them how awful it is but I need something in the mean time to get me through the day. My phone didn't last 9-6 today
I can't believe something as simple as an interval adjustment isn't built into the gmail app. I searched all over and several people have asked this but there is never a solution. I wonder if I could use another email app that is adjustable instead of the official gmail app.
The easiest solution is to check one of the apps, such as Juice Defender, that can turn off your network connection when not in use. You can set them to periodically enable them to turn data back on to allow things like emails to come through.
And GMail push notifications act just like Blackberry-style push notifications of email. It isn't constantly checking the server for new emails. It gets notified only when new emails arrive. Something else is likely causing your battery problems, not the push notifications. I'd check some of the battery threads around for other tips to increase battery life before making any major changes.
I've never heard of email being the culprit to any battery problems, so you might want to see if there are some rogue apps you have that are causing this battery drain.
As for email, I use Tasker. I have a profile that turns auto-sync on at 6:15 AM and every three hours after that at a quarter past, then I have a profile that turns auto-sync off at 6:17 AM and every three hours, so I only get email at a quarter past, every three hours
Not sure how elegant of a solution this is for you as you work for a company and might have some emails that you need to respond to ASAP.
joshnichols189 said:
As for email, I use Tasker. I have a profile that turns auto-sync on at 6:15 AM and every three hours after that at a quarter past, then I have a profile that turns auto-sync off at 6:17 AM and every three hours, so I only get email at a quarter past, every three hours
Click to expand...
Click to collapse
I use Tasker as well, with it checking only between 6:30am - midnight. However, I check mine every 20 minutes normally. If they need to get in touch with me faster than that, they should have called in the first place. I played with Juice Defender prior to discovering Tasker though, and it is much easier to set up.(Just not nearly as powerful as Tasker, which I love playing with)
rotorocker said:
I can't believe something as simple as an interval adjustment isn't built into the gmail app. I searched all over and several people have asked this but there is never a solution. I wonder if I could use another email app that is adjustable instead of the official gmail app.
Click to expand...
Click to collapse
Push is more efficient than interval, that is why you don't see interval adjustments.
Well as others have said, I don't think it's the emails causing your issues. I get way more emails than that in a day and my phone comes off charger around 5am and doesn't usually get back on a charger until at least 9pm or later. I'm not saying I still have half a charge left, but I also don't have my phone yelling at me to plug it in either because it's low.
Hmm good to know about how those push notifications work. I guess it's just a coincidence that when I synched my email a couple days ago that I noticed the battery went noticeably down. I might try out tasker though. Thanks
It could have been also your signal strength when you were trying to sync that could have caused a bigger drain.
If you had a weak signal, your phone would have been trying to "juice" up the connection to keep you connected resulting in a larger than normal battery drain.
Just a thought.
this is true since I moved from central jersey (manalapan) to North Jersey (wallington) I am now in 4g constantly and maybe I should look into switching to 3g for a bit.
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
EDIT 3: I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
EDIT 4: Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Racer Of All said:
Recently I disabled the best wi-fi performance option (I enabled it on accident while messing around with settings on launch day) which obviously increased my battery life dramatically by actually allowing my phone to go into deep sleep. But now I hit a new issue.
Before I go on, I want to state that I DID apply the SmartSync fix and that my data IS working while my phone is in deep sleep.
New emails I receive with Gmail app do not get pushed to my phone as they should. They are anywhere from 5-15 minutes late if they even show up at all. If I happen to turn my screen on, automatically I get the notification of new emails.
Is anyone else having this issue with Gmail or any other app? I find it strange that while I have data (wi-fi/3g) enabled and working with the screen off, emails still come in delayed.
Any help would be appreciated. I have searched around and most of the answers I came up with (regarding HTC devices like the One X) had to do with SmartSync messing up the connection or someone not having the notifications enabled. I'm at a loss 0.0
EDIT: I tested this with Google Talk had my main account up in Gmail and in another browser windows my other Gmail account. Added both of them, talked to my self, if my device screen was off, I would either get it 1-2 minutes late or not at all. Once I turned my screen back on, the notifications poured in. I also tried the same scenario with my main Gmail account logged off (in case it was canceling out the messages to my phone, which it wasn't) and I had the same outcome. I edited the title to reflect that this isn't a Gmail only issue.
EDIT 2: Did more tests, I tried turning Wi-Fi off completely and running the same tests as above to my surprise everything worked as expected. I initially thought it might be because of my 5Ghz Wi-Fi band, so I tried it all again on my 2.4Ghz channel -- had the same problems as before. Somehow the issue pertains to your screen being off and Wi-Fi being on.
Click to expand...
Click to collapse
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Okay, I just tried streaming Pandora and shutting the screen off (maybe WiFi WAS somehow shutting off) Pandora kept playing no problem. I messaged myself on Talk, got the notification right away. This is very bizarre 0.0 But it might confirm this only happens when the phone is in deep sleep mode... Still doesn't answer why it doesn't happen on 3G or why notifications sometimes still come through.
njfoses said:
Try installing this https://play.google.com/store/apps/details?id=com.logicvoid.powersaversettings&hl=en and unchecking "put data connection to sleep." It may not solve the issue but its worth a shot.
Click to expand...
Click to collapse
Have it, and it is unchecked. That's the weird thing, wi fi doesn't actually turn all the way off because SOMETIMES I do get the push notifications (late, however).
sgt. slaughter said:
This is interesting...maybe the wifi performance toggle is associated to the smartsync, and all?.....I will say that with it unchecked I am getting some really really good battery life here compared to previous phones....but I also notice at times when emails are not pushed till I wake the screen during the day....Also the fact my wifi doesn't automatically reconnect to my house when I get back from work till I wake the screen...little things like that...
Havent messed with the best performance setting but will try it today now...
Click to expand...
Click to collapse
Let me know if that works, if so at least I know I'm not the only one xD
Racer Of All said:
I DID apply the SmartSync fix
Click to expand...
Click to collapse
what is the smart sync fix?
When I installed this app, my cpu reduction and frame rate reduction was enabled. Does that mean this is standard with this phone. Does using this app to disable those setting improve the performance?
Issue continued overnight, tried various other things and nothing seems to fix it. I want to get my notifications but I don't want to destroy my battery life xD is anyone else having this issue?
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
This one:
http://forum.xda-developers.com/showthread.php?t=1697375&highlight=smartsync
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
AardvarkAttack said:
I have the same problem on my 2nd evo as well after returning the 1st. Going to try a rom with the fix tomorrow. I'll report back with what I find. Hopefully I won't have to return again....
Sent from my EVO using xda premium
Click to expand...
Click to collapse
It's definitely not a hardware problem because if that was the case the phone wouldn't work with wi fi almost at all. My wi-fi connection is rock solid even when the screen is off, just for some reason it won't notify I have the messages until the screen gets turned on.
I did some tests on my gf's stock phone and she's having the same issues, I told her to do some tests on her parents wi-fi when she goes there. I wonder if sgt slaughter has any news.
Btw if you definitely need them on time and need to be on wi fi but don't care about battery life that much just enable best wi fi performance.
djscissorhands said:
what is the smart sync fix?
Click to expand...
Click to collapse
Actually more like a Smart Sync break ... The built in settings/app put your data connections to sleep when your phone goes to deep sleep; this is done to save battery when phone not in use for extended period.
Some folks hate losing the data connections so a flashable "fix" is available for the "problem" ... Look around; you'll find it
Sent from my EVO using XDA
its a sense problem, there's a thread in the one x forums on how to fix it. I'll post when I get home if I can find it. it shuts down to a 'power save' mode after a while plus after midnight or 11 or something.
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
AardvarkAttack said:
Just wanted to update that I installed a custom rom that contains the WiFi fix mentioned and although my WiFi doesn't seem to drop how it did before (at least after one day) my notifications are anywhere between 4-10 minutes late on average through WiFi. This seems to be across the board for Exchange email, Gmail & Google Voice.
Click to expand...
Click to collapse
Yes my setup also had the wi-fi fix, I can even see my phone connected to the router when the screen is off, the connection is strong.
I had a suspicion it was probably the basic transfer rate of the browser and for some reason I could not adjust this on my fancy 100 dollar router with dd-wrt flashed onto it so I set up a repeater with my older router on stock settings. It seems like the notifications are coming through better now (albeit not instantly) but at least I don't have to turn my screen on every time. It might be a placebo effect or just luck (because at times it does work even with my other router).
EDIT: Ignore the italicized sentence. It was just a stroke of luck, the problem came back.
I'm out of ideas at this point xD
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
batgrrlx said:
I am having a similar issue as well.
I am rooted and running Fresh Evo LTE 5.1.1 which has the "Disabled SmartSync deep sleep mode" already installed. I also leave my WiFi off (for the same reason as the OP outlines - messages are just plain not arriving or if they do it's after I turn the screen on).
I use gtalk as my primary form of communication on my phone and what seems to be happening is messages from my two closest friends are never arriving. It's hit or miss but seems to be ~45mins after my screen turns off that they send a message and I never get it. One is on Sprint on my family plan and the other is on Verizon. The weird thing is that if I look in my gmail > conversations the messages aren't there either.
I haven't been able to verify any SMS messages that I haven't received but I have noticed that my email notifications seemed a bit wonky but this issue may be fixed with changing my "push" hours (which is retarded to have factory set to only push email between 8am - 8pm).
Question for the smart kids in the class: When does the phone reach "deep sleep"? Is it around ~45mins after the screen turns off?
Click to expand...
Click to collapse
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Racer Of All said:
I also have the dual core mod which I BELIEVE sets my deep sleep right away which is probably why I have the problem more often than you do. One question just so we can start gathering facts large scale, if you're on 3G do you have the problem still? What if you turn 'best wi-fi performance'?
Click to expand...
Click to collapse
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
batgrrlx said:
Correct - I have this problem on 3G. I run on only 3G because the problem is more prevalent on WiFi, but still very common on only 3G.
Currently I have "best wifi performance" turned off. Do you want me to test with it on or off?
Click to expand...
Click to collapse
On. When I turn it on it pretty much eliminates the issue, it acts just like 3G. But for me 3G is almost perfect (a couple seconds of delay but I can deal with that). Remember though that if you leave it ticked on it will destroy your battery life.
WiFi is on, best WiFi performance is on as well.. I'll run it this way a couple of days and see if I can replicate the problem.
I just wanted to say that I've been having similar issues. I have tried turning on best wifi performance, but I don't think that is helping. For one thing, when I have that turned on, when I wake the phone, the wifi is often times not connected, and it shows 3G. Then it will connect to wifi shortly after I wake the phone. On top of that, I'm still not getting notifications on time. I was notified of an email when I woke the phone that actually came in 10 minutes earlier. Hopefully HTC/Sprint is aware and working on a fix.
Still no fix but I have discovered that for some reason if the screen is off ANY data doesn't go through. Let me explain better:
If I have some thing like Pandora running then it will continue to run once I shut my screen off. But if WiFi isn't being used and I turn my screen off and then lets say I try to connect to it with Cerberus or ping it from my PC or something it will not even though the router reports it as connected.
Very strange behavior.
Someone started a thread a while back on this, but I wanted to start my own hoping that this issue may get a little more attention, and keep a detailed thread for future use. I love this phone, but this is the one significant issue that I have.
I spend most of my day and evening on wifi since I have it available at work and home. I've noticed since day one that I wasn't getting my notifications on time specifically in Gtalk, and still exists to this day after the latest 2.13 OTA update. When I hear my phone get a notification, I will check it, and the notification has a timestamp in the notification drop down, so I know I got it just then, but then in gtalk the timestamp on my message is several minutes earlier. I have seen it as much as 45 minutes late. It is very noticeable whenever I turn on the screen that instantly I get a notification. The issue exists with all push notifications. Gmail notifications will arrive late as well as exchange notifications. I've seen reports about it happening with WhatsApp messenger. It has been theorized on other forums that the wifi radio goes too deep into sleep for the notification to wake the phone up.
My wifi policy is set to stay on always. I've tried factory resetting. I know that the wifi stays connected while it is sleeping and is not disconnecting. I've tried multiple wireless networks. I've tried 2.4ghz vs 5ghz. It has nothing to do with smart sync disabling data as this is happening during the day and not between the hours of 12am and 7am.
I have done a lot of searching on Google about this issue, and I've determined that it is an issue with the entire line of HTC One series phones. People have reported this issue on the One X (International and ATT), the One S, Incredible 4g, and of course many other reports on the Evo LTE.
I have compiled many of these reports in a thread I opened on HTCs support forum site here: http://community.htc.com/na/htc-forums/android/f/222/p/15183/62995.aspx#62995
Please feel free to test this yourself. Connect to wifi, turn your screen off, send yourself a gtalk message from a separate account. If it comes in on time, wait about a minute and try again. If it doesn't come in, wait as long as you can stand or just turn the screen on, and see your notification come in. I tested this on a friend's Evo LTE who insisted he wasn't having the issue, and I was able to duplicate this. It seems that most people must not use wifi as much as I do, and maybe just haven't noticed.
Current solutions / workarounds:
Turn on Best Wifi Performance in the advanced wifi settings - kills battery
The best solution that someone found on another forum was to use an app called REGPON Wifi KeepAlive. It is an app that puts a partial wakelock on the phone in order to keep it from going into deep sleep. Check both boxes included in the app. The first starts the process, and the second will turn it off when wifi is disconnected. This doesn't have a huge effect on battery as I thought it would since it is putting a wakelock on the phone. I actually get very good battery life still, and can last through the day with heavy usage. It's nowhere near the significant drain that you get with the Best Wifi Performance option.
What if you set wifi to sleep when the screen goes off?
Sent from my EVO using xda premium
Quis89 said:
What if you set wifi to sleep when the screen goes off?
Sent from my EVO using xda premium
Click to expand...
Click to collapse
That could be considered a workaround, and I have tried it, but wifi doesn't go to sleep until after several minutes after you turn the screen off when you use that setting. Then of course mobile data kicks in and notifications come in on time.
my phone was delaying notifications by anywhere from 5 minutes to 6 hours, sometimes even more. then i remembered turning on location for google maps. once i turned off location, my notifications were at normal speed.
is there a reason why location delays notifications on my phone?
EDIT: oops. wrong forum. can any mod move it to questions and answers please?