Lumia 920 No 4G Option - Nokia Lumia 920

Hi,
My Lumia 920.1 not have 4G option. I try with flashing firmware belgium and Aus (other user verfy usning same frimware they got 4g option) this all firmwares 4g unlock ones. i bought from my operator 4g active sim and manualy created access point selecting LTE but not getting 4G option only availble 2g and 3g. and field test showing 4g and LTE but selecting and phone restart noting. I'm my mobile box not showing any thing about LTE or 4g. please tell me how i active 4g and this mobie is availble 4g or this only 3g phone. I need to know
this is phone details got from Nokia Care Suite :
NCSd Version 1.24
Module Code 0205137
Basic Product Code 059L840
PSN Number CEP144307
Hardware Version 6502
Bluetooth Id 547975908398
Public Id C2E6AD49BBBB110CB55AA9568BF30632BB8058C7
Wlan Mac Address 54797590FBA0 54797590FBA1 54797590FBA2 54797590FBA3
Type Designator RM-821
Model Name Nokia Lumia 920
Product Code 059Q8G3 Imei
Software Version 1232.5962.1314.0004
Software Status Not Available

kcrbsd said:
Hi,
My Lumia 920.1 not have 4G option. I try with flashing firmware belgium and Aus (other user verfy usning same frimware they got 4g option) this all firmwares 4g unlock ones. i bought from my operator 4g active sim and manualy created access point selecting LTE but not getting 4G option only availble 2g and 3g. and field test showing 4g and LTE but selecting and phone restart noting. I'm my mobile box not showing any thing about LTE or 4g. please tell me how i active 4g and this mobie is availble 4g or this only 3g phone. I need to know
this is phone details got from Nokia Care Suite :
NCSd Version 1.24
Module Code 0205137
Basic Product Code 059L840
PSN Number CEP144307
Hardware Version 6502
Bluetooth Id 547975908398
Public Id C2E6AD49BBBB110CB55AA9568BF30632BB8058C7
Wlan Mac Address 54797590FBA0 54797590FBA1 54797590FBA2 54797590FBA3
Type Designator RM-821
Model Name Nokia Lumia 920
Product Code 059Q8G3 Imei
Software Version 1232.5962.1314.0004
Software Status Not Available
Click to expand...
Click to collapse
Does your provider support 4G and if so is it on the same frequency the phone is? Unless your provider supports 4G in your area and it is the same frequency you will never see that icon.

Solarenemy68 said:
Does your provider support 4G and if so is it on the same frequency the phone is? Unless your provider supports 4G in your area and it is the same frequency you will never see that icon.
Click to expand...
Click to collapse
My Provider supporting 4G (Dialog - Sri Lanka- 1800- 3 - April 2013 - South Asia's first mobile FDD-LTE operator.) I i;m using 64k 4G sim. but only showing 2G and 3G.. Please help me.

I got 4G
kcrbsd said:
My Provider supporting 4G (Dialog - Sri Lanka- 1800- 3 - April 2013 - South Asia's first mobile FDD-LTE operator.) I i;m using 64k 4G sim. but only showing 2G and 3G.. Please help me.
Click to expand...
Click to collapse
Finaly I got 4G
Lumia 920 in Thailand and it is unbranded.
I use Nokia Software Updater for Retail 3.0.4 to upgrade to 1314 .
Firmware revision number (about): 1232.5962.1314.0002
These are my Lumia 920 information (extras+info).
Manufacturer name: RM-821_apac_thailand_319
Mobil Operator Name: 000-TH
Label ID 1232.5957.9200.10211.158
What surprise me is I have a 4G enable option in Cellular.
If anyone want to find the unbranded with 4G option, try Thai firmware.
Here is the product code, 059Q8G3 for black Lumia 920.

Related

[Q] Network Speed 3G or 3G+?

[UPDATE 1]
Please regard 3G+ as H. I apologise for the stuff up.
The first option "Other than 3G/3G+" should also include H and that is basically G or E that I'm after there.
I am very aware that the Lumias should be at least 3G (unless your stuck with a bad carrier).
The purpose for this thread is to identify whether a particular ROM or the phone Model (ie. RM-801, RM-819)
make a difference regarding the network speed.
I am also identifying whether there is a difference between an RM-801 sold in Australia, Taiwan and HK as
I have purchased my handsets overseas.
Please supply the model (ie. RM-801, RM-819) as well as your ROM Region if known when posting.
I am asking because I've been trying to work out the difference in the Models.
My personal Experience:
Purchased 3 Nokia 800s
2 from HK and 1 from TW
None connect to 3G+/H (EVER) My Omnia 7 does.
What I've attempted so far:
Phone 1: Running Optus specific ROM for RM-801
Result: No 3G+/H
Phone 2: Running Australian ROM (not branded to carrier) for RM-819 I think.
Result: No 3G+/H
Phone 3: Unmodified.
[UPDATE 2]
I have a H showing on Phone 2 using a RM-819 ROM. Since I'm not 100% sure what exact ROM I have used, i will investigate this "fix" using the third Nokia. Basically for some reason after using the Nokia Network Connection app, flicking from Optus to Virgin Mobile, restarting phone and flicking back to optus finally gave me the H symbol and verified the speed via ozspeedtest.com and mobilespeedtest.com.
I have attempted the same process on Phone 1 with RM-801 ROM and it actually caused the opposite! I shouldn't have touched it as connected via 3G but gave me awesome speeds (2.2Mbps). After performing the Nokia Network connection process as described above, it definitely slowed everything down! Down to 90kbps!
Lumia handsets do not show a 3G+. They will show a H when you are using HSDPA. Do your handsets only ever show 3G and never a H? You need to make sure the handsets you have support the 900 band to work with Optus in Australia. There is a bug where Telstra handsets do not show a H right now but dispite that they are using Telstra's NextG network still but all Optus handsets in Australia should show a H without any issues.
Here in Germany my unbranded device gets 3G as well as H.
G, 3G and H in Spain.
Thats what I said.... but there is no 3G+ simbol.
Thanks guys.
To bnathan's comment:
bnathan said:
Lumia handsets do not show a 3G+. They will show a H when you are using HSDPA. Do your handsets only ever show 3G and never a H? You need to make sure the handsets you have support the 900 band to work with Optus in Australia. There is a bug where Telstra handsets do not show a H right now but dispite that they are using Telstra's NextG network still but all Optus handsets in Australia should show a H without any issues.
Click to expand...
Click to collapse
Yes, my handsets only ever show 3G, never the H. I have seen E but that is when connection is just poor. My Omnia 7 shows 3G+ and the Lumias never do.
These three phones were overseas models RM-801 (which is the same model that Optus supplies here) I have restored them to the OPTUS ROM using NaviFirm+ and Nokia Suite but still receive no H.
I get only E or H, no 3G symbol. Did you try restoring them to a rom made for a different region?
Sent from my Lumia 710 using Board Express
Thats strange, I have a Telstra handset and while it only shows 3G I still get NextG coverage (easy to tell when I can still make calls from my work office but no one else on Optus or Voda can) and my work friend has an Optus one and it switches between 3G and H. I checked it again today when doing nothing it showed a 3G and when I went to a speed test app it went to H when downloading. Did you cut your own microsim from a standard SIM? have you tried a friends SIM card to see what happens?
believe it or not, I too experienced the same issue with a cyan lumia 800 unlocked from the UK, where even when I was downloading things, it would not change from 3G!!
I'm using it in sydney, australia on the TPG network, and while i was on 11451 firmware - not only would it not show an update to 12070 via zune, it would never show me H.
I took it to nokia care in parramatta to try and get it updated - see my last post here http://discussions.europe.nokia.com...800-1600-2487-8107-12070/td-p/1341093/page/15 (username cdayo - message 298 on page 15) - to get the full story on what happened there.
But basically after they flashed an unknown rom onto it (i'm assuming some aussie telco's one but it is fully unbranded so i'm not sure), it is now showing H!!!! Additionally, the carrier label used to say YES OPTUS, but after they flashed it to 12070 it now says TPG. Everything is working nicely.
P.S. you might want to change the poll to include a H option lol - if its possible
I've got an unbranded Cyan 800 from the UK and am using it with AT&T in Seattle. Depending on where I am, I've seen G, E, 3G, and H.
G and 3G appear when 2G and 3G signals are too weak. E and H appear when they're stronger.
bnathan said:
Thats strange, I have a Telstra handset and while it only shows 3G I still get NextG coverage (easy to tell when I can still make calls from my work office but no one else on Optus or Voda can) and my work friend has an Optus one and it switches between 3G and H. I checked it again today when doing nothing it showed a 3G and when I went to a speed test app it went to H when downloading. Did you cut your own microsim from a standard SIM? have you tried a friends SIM card to see what happens?
Click to expand...
Click to collapse
The SIM is definitely from optus, no dodgy cutting
Regarding your comment on you getting perfect reception on Telstra v your friend's Optus, not surprised at all on that one OPTUS sucks for reception and I can't wait for the contracts to expire. But my optus rant aside, I am aware that H (or 3G+) should only show when you download, same happens on my Omnia 7 but the nokias don't show either even when I compare side by side.
I've never seen an H, just 3G and E. I just thought that the Lumia worked that way.
Telstra Branded Lumia 800 (RM-819)
Hi all
New to the WP7 scene! Love the look and feel of WP7.
I'm aware of the Telstra issues with it not showing H but only 3g but i'm having issues with the reception. I was using a HTC Sensation and was getting pretty much full reception but in the Lumia with Telstra's blue tick i'm only getting 3 or 4 bars. I also have a Motorola Defy which is also Telstra blue tick and it is always full reception.
Anyone know of a good speed test for network on WP7?
Cheers
locn said:
...Anyone know of a good speed test for network on WP7?
Click to expand...
Click to collapse
Hi,
I use:
http://www.ozspeedtest.com/legacy-bandwidth-test/optus-speed-test/1/2
I'm disappointed. I have a RM-819. I have been all around town and I get 3G. Slow 3G, like iPhone 3G, always under 1 mbps. If I put my SIM in an unlocked HTC Radar (yes, a T-Mobile phone), it registers 4G and I get 5-7 mbps. My Lumia 900 gets solid LTE, but that's neither here nor there.
My question is, why can't the Lumia 800, supposedly designed for AT&T for the US market, keep up with the Radar? They support the same bands (T-Mobile doesn't tell you about the 850 support, but HTC documents confirm that it's there.) They have the same cpu/gpu/radio controller.
It sounds like other are getting faux-G speeds on their Lumia - are there specific APN settings that have to go in?
I was sitting here minding my own business when i switched on my lumia and i got the "H" connection on my RM-819. So i thought cool there has been an update for it so i rebooted to see if it was a permanent fix but unfortunately it reverted back to 3g after the reboot...
about 2 hours later i was playing on it again and it again popped up the "H" so this time i watched it and it lasted about 30 seconds and dropped back to 3g... and stayed that way since...
on telstra in Australia... weird...
update ....................
ok so today i got the "H" again and its staying on... wonder if telstra is getting ready for the tango update hope so!
I'm looking at buying a Nokia Lumia 800 from the UK locked on the O2 network.
I live in Perth, Australia.
I figure I can get it unlocked pretty easily. Will the UK version of the 800 work fine in Australia..? Any issues?
'Tron said:
I'm looking at buying a Nokia Lumia 800 from the UK locked on the O2 network.
I live in Perth, Australia.
I figure I can get it unlocked pretty easily. Will the UK version of the 800 work fine in Australia..? Any issues?
Click to expand...
Click to collapse
Vodafone Australia uses the RM-819 model (850mhz). The UK model is RM-801 which uses the 900mhz band. The UK model would probably work, but not nearly as well as the RM-819.
ibjaredu said:
Vodafone Australia uses the RM-819 model (850mhz). The UK model is RM-801 which uses the 900mhz band. The UK model would probably work, but not nearly as well as the RM-819.
Click to expand...
Click to collapse
Thanks for the info.
Is there an 'international' version of the 800, or just the RM-819 & RM-801?
Also, are there different version of the Lumia 900? I've read the U.S. version is configured for a faster data connection.
'Tron said:
Thanks for the info.
Is there an 'international' version of the 800, or just the RM-819 & RM-801?
Also, are there different version of the Lumia 900? I've read the U.S. version is configured for a faster data connection.
Click to expand...
Click to collapse
There are only the RM-801/819 variants of the Lumia 800. No "international" version to speak of.
The US Lumia 900 is configured for LTE. The international version is configured for HSPA/HSPA+.

LTE support

Hello All,
I have just purchased a Lumia 920 RED. On the box it says Nokia 920.1 CV FR Rouge.
It then says GSM & WCDMA and a load of frequencies.
Will this support LTE for internet (if my provider supports LTE of course).
Thanks for your comments.
Nicholas Cross
Since no-one has answered, I sent an e-mail directly to Nokia. Here is the response that they sent. It answers the question very nicely.
Thank you for contacting us with your concern.
This is in reference to your email to us asking about the support of the Nokia Lumia 920 to LTE (Long-Term Evolution or 4G network). We are more than happy to assist you on this.
In response to your concern, please be advised that all Nokia Lumia 920s support 2G, 3G and 4G network/LTE. This means that the phone can be used with the fastest network connection yet. This, however, will depend on the network provider you will be using your phone with. For example, if your current network provider do not support 4G network, the device's LTE capability will not be utilised and 3G network will be used.
To confirm this issue, we suggest that you contact your network provider and ask them if they do offer 4G network as the phone supports it indeed.
Looks like you got the European model.
The EU model has different LTE frequencies than the American one.
So depending in what country you will be using this device and what provider, the phone may support or not 3G and/or 4GLTE.
nMIK-3 said:
Looks like you got the European model.
The EU model has different LTE frequencies than the American one.
So depending in what country you will be using this device and what provider, the phone may support or not 3G and/or 4GLTE.
Click to expand...
Click to collapse
Thanks for the response. Yes, I have the European version (since I live in Luxembourg). My question wasn't really whether it would get 3G here because of maybe not being on the right frequency, but whether it would get LTE since it didn't mention LTE on the box at all.
I have updated the rom a new version that the Nokia Care Suite found, and now it seems to have changed something because now it often shows that it is connecting as H+. I also asked my phone provider if they offer LTE on standard contracts, and they told me that they don't (for the moment) offer LTE on voice contracts. They only offer it on data ONLY contracts, so for the moment this means that H+ is the best that I can get.
So far, I am impressed with the device, but I am slightly concerned with the battery life. It doesn't seem to be as good as the HTC 7 Pro that I had before, and my wife's Lumia 900 also seems to get better battery life.
The device is new, so it could be that the battery needs "conditioning". Will see how things go.
Have a good weekend!!
nebc100 said:
Thanks for the response. Yes, I have the European version (since I live in Luxembourg).
Click to expand...
Click to collapse
CV FR means Country Variant France, so you got the french version. german, french an belgium version should all support LTE 800/900/1800/2100/2600 so you will be fine (luxembourg uses 900/1800). i don't think there exists a version of the NL920 without LTE, but you can easily check it. go to settings -> mobile network and see what you can choose for highest connection speed. there should be 3 options, 2G/3G/4G (with the old Firmware it was LTE instead of 4G)
nebc100 said:
I also asked my phone provider if they offer LTE on standard contracts, and they told me that they don't (for the moment) offer LTE on voice contracts. They only offer it on data ONLY contracts, so for the moment this means that H+ is the best that I can get.
Click to expand...
Click to collapse
Orange? They will offer LTE for voice contracts as soon as they get VoLTE ready. sometime in Q1 2013 if i remember correctly.
Thanks for the info regarding VoLTE!!
I had already checked the network settings, and that was why I was concerned. On my phone, it only offered 2G and 3G!!
I have since updated (using the Nokia Suite) the rom, and now the 4G option is there, and I have also seen the H+ symbol show on my data connection.
my only concern now is the battery life, and that seems to be MUCH better with the new rom.
have a great weekend.
I have a Lumia 920 unlocked German version which brought support for the 4G setting from release. I recently flashed it to the Austrian ROM given that I live in Austria. That removed the 4G option. Last friday I then decided to flash the phone to Portico as I hadn't had that much data added to it and that restored the 4G option.
This is in line with what Nokia had been communicating for some time: all Lumia 920 devices have LTE hardware on board but it is not enabled on all pending a future software update. With Portico this now seems to be the case. H+ has been working nicely for me even with the 3G only ROMs which makes sense given that it is just a faster transfer mode on top of UMTS.
I couldn't try out LTE yet as my carrier only has it operational in some locations quite some distance from my home. Therefore I currently have limited it to 3G to avoid the phone looking for an LTE network all the time.

[Q] Lumia 920 from BUILD 2012

Hi,
Got a Lumia 920 from Nokia at BUILD 2012, and it has been working perfectly here in Norway, but I am unable to do any testing of LTE. The provider, Telenor, has coverage where I want to test, but I can't seem to get a LTE connected properly, and Telenor only suggests getting support from Nokia directly or trying to get a firmware update as there are no wrong settings or restrictions in my subscription. The "extras+info" list the phone model as "RM-820_nam_canada_246".
Questions:
Is it possible to flash this dev model with the Telenor software/firmware or will that brick it?
Are there known LTE differences between this US/Canada model and the ones sold in Europe?
Will the Nokia Legal Action Force break down my doors for this?
Thanks!
The version we got at BUILD 2012 is a Canadian version L920. The frequency it supports is printed on the box. For LTE, it supports 700/850/1900/1700_2100 MHz which are primarily North American frequencies. Europeans use different frequency bands. You need to check with your carrier to see which frequency band its LTE service uses. There are more than two dozen different LTE frequency bands used through out the world. Hence there is no such thing as world LTE phones yet.
I wish I had one of those Build Nokia 920's. Single most wanted item in my list.
bmstrong said:
I wish I had one of those Build Nokia 920's. Single most wanted item in my list.
Click to expand...
Click to collapse
It is not dev unlocked and so far received zero update from Nokia. Simply overrated.

[Q] Can´t enable LTE no matter what.

Hello,
I can not get LTE working with my black Lumia 920.
The phone is supposedly RM-821 global version with pentaband LTE support disabled in firmware. Bought in Vietnam from official retailer and I am using it here in Finland where I live (LTE frequencies 1800 and 2600 are used by my operator). There is no 4G option in settings->mobile network->highest connection speed. I can go to field test menu (##3282+call) -> settings and select 4G only there but as soon as I leave that menu the setting reverts back to whatever it was set before. Also no LTE network is found during the time I stay in the menu.
This issue is driving me nuts.
Here is what I have tried so far with no success resolving the issue:
- Flashing in 8-10 different firmwares/softwares (several different region rm-821 models including finnish) with Nokia care suite.
- Called my operator several times and requested and got a new sim card to rule out the possibility that the problem lies there.
- Called nokia customer care twice and they keep telling me that the phone - for being the global variant - has LTE support on hardware level but it is just disabled in software.
- Checked the APN settings. If I select the access point with access point name for 4G network with my operator I don´t get connected at all. It says 3G in the topbar but network simply doesn´t work.
- Done this all in area where there should be 99,9% certainty for LTE-network availability.
So if anyone can point out something that I have missed or could still try please do. Would be highly appreciated!
You say it has octaband support. Have you confirmed what frequencies it operates at? It is possible that even being octaband versus pentaband that your frequency is not in that phones range. Is there any documentation that says what bands your model supports?
Solarenemy68 said:
You say it has octaband support. Have you confirmed what frequencies it operates at? It is possible that even being octaband versus pentaband that your frequency is not in that phones range. Is there any documentation that says what bands your model supports?
Click to expand...
Click to collapse
Sorry I mean pentaband ofcourse. It is supposed to support the 800, 900, 1800, 2100 and 2600mhz frequencies.
dmt123 said:
Sorry I mean pentaband ofcourse. It is supposed to support the 800, 900, 1800, 2100 and 2600mhz frequencies.
Click to expand...
Click to collapse
Now that is out of the way, are you sure that your provider has LTE coverage in your exact area? Not just over all but at your exact location? Also is the signal you get at your location normally strong. If it is not strong enough the phone will drop to a lower band to conserve bandwidth.
you may find that nokia has not enabled it yet, they my do so at a later date by firmware .. the CVBG also do not have 4g working out of the box
I am having the same problem.. I bought a 920 when on holiday in Thailand.. now back home and it will not show 4G.. only 3G... whereas my 820 gets 4G fine...
Its an rm-821... and like the original poster i tried flashing a known 4G firmware onto the phone..
Do they actually manufacture 920s that are not 4G ?? I just assumed they were all 4G.... I guess i was wrong..
Have you try this app and manually set for the LTE? just a suggestion
http://forum.xda-developers.com/showthread.php?t=2082683&highlight=exclusive+for+nokia
Flash your RM-821 with the Finnish firmware 059Q917 (1308.1) . It will activate the LTE as it did mine.
BlinkThinks said:
Flash your RM-821 with the Finnish firmware 059Q917 (1308.1) . It will activate the LTE as it did mine.
Click to expand...
Click to collapse
Just a question, when a new update comes out in the future, what product code shall be used? The firmware's or hardware's?
jtphl said:
Just a question, when a new update comes out in the future, what product code shall be used? The firmware's or hardware's?
Click to expand...
Click to collapse
Updates which are firmware, look at the hardware in the phone to confirm product and region compatibility.

[Q] LTE on Nokia Lumia 920 India

Hi,
I have a Black Lumia 920 purchased from Nokia store in India. I do not see any option of enabling LTE/4g in the settings. The max I see is a setting to toggle between 3g/2g under Mobile Networks.
I'll be traveling to the US in the next couple of weeks and would like to use LTE on a local network while I am there. How can I activate the LTE bit on my phone?
Any suggestion on best US carrier for LTE for a prepaid connection?
Thanks
If you bought your phone outside the US, its most probably the RM-821 (international variant) which does not have support for LTE in the US due to different frequency bands used. 3G will still work though
Regarding the toggle for 2G/3G/4G/LTE, its varies according to region, Nokia sold the 920 in some regions with LTE disabled and only released a 4G update for the 920 when LTE was enabled by the local carriers. You could try checking for an update in the settings to see if an update is available for your phone. If there's none available, you could flash a 4G enabled firmware by looking at the development section for steps.
Hope that helps

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