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Has anyone else been told that they sound muffled on the phone... My gf keeps complaining I sound like the mic is a mile away.... On the plus side, it shortens the time I have to spend on the phone.....
Afterall, whats the point in her trying to talk to me for 30 minutes when she is gonna be home soon and just wanna chew my ear off some more!? Maybe I'm better off w bad call clarity haha
Sent from my 3VO
Vandelay007 said:
Has anyone else been told that they sound muffled on the phone... My gf keeps complaining I sound like the mic is a mile away.... On the plus side, it shortens the time I have to spend on the phone.....
Afterall, whats the point in her trying to talk to me for 30 minutes when she is gonna be home soon and just wanna chew my ear off some more!? Maybe I'm better off w bad call clarity haha
Sent from my 3VO
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I noticed that too.
Yet voice recordings are very clear.
It must have something to do with the way sprint handles voice data.
Also, incoming calls sound super clear.
Maybe we can fix that in software?
Calls sounds like crap to me but everyone I speak to says it sounds good.
jlevy73 said:
Calls sounds like crap to me but everyone I speak to says it sounds good.
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Either our ears/speech are very different, or the phone is really good but cell towers are very different.
I am getting the same thing. My wife just hung up on me because she could not understand me on the phone. She said I sound like I am mumbling. I thought it was the phone mic, so I plugged in a headset, nope still sounded like crap. Now I'm debating taking the phone back.
Swishallnet said:
I am getting the same thing. My wife just hung up on me because she could not understand me on the phone. She said I sound like I am mumbling. I thought it was the phone mic, so I plugged in a headset, nope still sounded like crap. Now I'm debating taking the phone back.
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1) When you say that you plugged in a headset, does that also mean that your mic of the headset was being used, not the phone mics?
2) Did you do the EVRC-B fix described in the developers' forum?
nabbed said:
1) When you say that you plugged in a headset, does that also mean that your mic of the headset was being used, not the phone mics?
2) Did you do the EVRC-B fix described in the developers' forum?
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Is that fix in the EVO 3d dev section? I didn't see it and would like to try it...thanks
Sent from my 3VO
Check the FAQ page and read about the Call Quality and EVRC and EVRC-B Codecs respectively... I don't have your issue, but maybe it will help.
nabbed said:
1) When you say that you plugged in a headset, does that also mean that your mic of the headset was being used, not the phone mics?
2) Did you do the EVRC-B fix described in the developers' forum?
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Click to collapse
1. Yes I was using the headset mic. I got this phone on launch and every caller says they cannot hear me.
2. Yes I did the EVRC-B fix. It seemed to help a little, but then I did a phone reset due to Sense crashing all the time (and I mean constantly) and I was using my EVO 4g class 2 sdcard. So I updated to a class 10 card, factory reset the phone, no Sense crashes, the EVRC-B fix still in place but my call quality is crap. It sounds like my words drop out.
My wife and I both have the 3D phone, and we are always saying...what?..what? we never had this issue. I would agree that the call quality is horrible on this phone. I emailed HTC on this matter and Im just waiting for a response. Will post it here when I get it.
it is the 3D, not the network
I swap photos periodically, and it is DEFINITELY the 3D in particular, not the network. My Evo 4G sounds crystal clear always. Never had anyone asking me to repeat myself. Same with the other phones I use on Sprint.
I tried the below and it did not seem to help at all.
I first noticed this issue when setting up voice mail and my outgoing message sounded garbled. I believe it is over-agressive noise reduction.
Here is the fix which did not work for me:
dial "##data# select "edit mode" input your MSL (you'll have to get it from sprint customer service or follow the guide here: [Only registered and activated users can see links. Click Here To Register... ] I got mine from customer service very easily just by asking, but sometimes they are hesitant to give it out.) select "Advanced Options" enable "EVRC-B" change "Home Orig" and "Roam Orig" to "EVRC-B" tap menu and save changes
EVRC-B is the more advanced cellular voice encoding format, and should improve your call quality. FYI, if you for whatever reason you don't like the change or are uncomfortable with it you can always change it back (i.e. we didn't make any permanent changes)
I emailed HTC about this issue and this is their response...and yes I told them I have a HTC 3D and they replied as if I had a the older 4G
"I understand the importance of having a high quality sound from your HTC EVO 4G. I will be more than happy to assist you with this. I first recommend performing a soft reset on the device. This is done by powering the phone off and removing the battery for 30 seconds. Then, reinstall the battery and test the phone.
Next, I recommend uninstalling any third party applications from the device. This is done by going to: Home> Menu> Settings> Applications> Manage Applications. Tap each program and then tap Uninstall. When finished, press Home and test the phone.
Finally, I recommend performing a factory reset on the device. Note that this will erase all of your personal data from the phone and reset it to the factory settings of the current ROM. Please ensure that your personal data has been backed up prior to resetting the device. To reset it, go to : Home> Menu> Settings> SD & Phone Storage> Factory data reset. Follow the on screen instructions to complete the reset and evaluate the results. These steps should allow your device to function normally. I do apologize for any inconvenience"
I posted in another section of the forums in regards to this issue . At first I though it was my Otter Box Defender case causing the problems . But after looking at the phone in the case and the mic hole leading through the case to the mic I saw they had cut this little sliver of a slot for the mic to hear through . I took it apon myself to modify the battery back . I took a triangle shaped file and filed the notch till it was the exact size of the opening on the bottom mic . Now everyone hears me clearly unless of course there is alot of background noise . If you are nervous about filing your battery back down . Try making a few calls with the battery back off and see if callers hear an increase in call clarity or not . With the back off and they say much clearer then I would point in the direction of the battery back . Thats how I resolved my issue . The hole I made looks stock so I doubt anyone would ever question me about it anyways due to the fact it looks stock . Just another possible avenue , but if callers say you still sound muffled even with the battery back off then I would say somethign is wrong with the unit .
SouthernEvo said:
I posted in another section of the forums in regards to this issue . At first I though it was my Otter Box Defender case causing the problems . But after looking at the phone in the case and the mic hole leading through the case to the mic I saw they had cut this little sliver of a slot for the mic to hear through . I took it apon myself to modify the battery back . I took a triangle shaped file and filed the notch till it was the exact size of the opening on the bottom mic . Now everyone hears me clearly unless of course there is alot of background noise . If you are nervous about filing your battery back down . Try making a few calls with the battery back off and see if callers hear an increase in call clarity or not . With the back off and they say much clearer then I would point in the direction of the battery back . Thats how I resolved my issue . The hole I made looks stock so I doubt anyone would ever question me about it anyways due to the fact it looks stock . Just another possible avenue , but if callers say you still sound muffled even with the battery back off then I would say somethign is wrong with the unit .
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Thanks for the tip! I found that holding the mic closer to your mouth also cures the problem but feels unnatural with top of phone away from the ear.I just filed my notch, will report results when I test it.
Use 13k, Its clearest of all, i had the same problem. EVRC is crap
SouthernEvo said:
I posted in another section of the forums in regards to this issue . At first I though it was my Otter Box Defender case causing the problems . But after looking at the phone in the case and the mic hole leading through the case to the mic I saw they had cut this little sliver of a slot for the mic to hear through . I took it apon myself to modify the battery back . I took a triangle shaped file and filed the notch till it was the exact size of the opening on the bottom mic . Now everyone hears me clearly unless of course there is alot of background noise . If you are nervous about filing your battery back down . Try making a few calls with the battery back off and see if callers hear an increase in call clarity or not . With the back off and they say much clearer then I would point in the direction of the battery back . Thats how I resolved my issue . The hole I made looks stock so I doubt anyone would ever question me about it anyways due to the fact it looks stock . Just another possible avenue , but if callers say you still sound muffled even with the battery back off then I would say somethign is wrong with the unit .
Click to expand...
Click to collapse
Thanks for the tip, I tried that and called my wife on her evo 3d and she said she did not notice any improvement
Wiley_11 said:
Thanks for the tip! I found that holding the mic closer to your mouth also cures the problem but feels unnatural with top of phone away from the ear.I just filed my notch, will report results when I test it.
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Damn and i thought holding the phone the wrong way was only an iPhone feature Lmao
Anyways I have no idea since no one has tell me anything but I do no make the many phone calls so probably that's why
If you don't have an Evo3d well you don't have an Evo3d
EVRC-B is the way to go, IF your towers support it
Sent from my PG86100 using XDA Premium App
charnsingh_online said:
Use 13k, Its clearest of all, i had the same problem. EVRC is crap
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Click to collapse
charnsingh: what is 13K?
DowntownRDB said:
charnsingh: what is 13K?
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Click to collapse
Its ancient encoding.
Sent from my PG86100 using XDA Premium App
well i know there are post on the quality of the calls on this phone ( mainly the other party struggling to hear what you say) . i have finally blown my top ! since i first got this phone back in May, this has been an on and off problem. today i made 4 calls this morning 3 of which saying they were struggling or couldn't hear me ! i was so fed up i rang Sony and did a "repair" with PC companion .. made no difference what so ever ! then it was fantastic, i was on the phone to phones 4U, who i bought the phone from, and the lady said "sorry i cant hear you sir" so the phone is going back. to be repaired . im not holding out a lot of hope that this will fix the problem due to the amount of threads where a fair few people are having this problem. seems to be a sub quality microphone on this device
I just had probably my first conversation of any length and not on BT with my gf. She said she couldnt hear me the whole time. I turned off that setting in sound or call menu and that didnt help much. Im disappointed.
Try turning off microphone noise suppression in Call Settings. It helps in a few situations.
I have had the exact opposite problem. I couldn't hear the other party (not on speakerphone) but they could hear me crisp and clear.
I tried that during my call with the gf, she did say it got better but only marginally. Out of my last few Android phones she said this one sounded horrible, specially compared to the M8 I was about to sell. This is probably a deal breaker for me. How do you make a high end phone that has terrible call quality?
I've got the exact same problem with my Z2. The other party cannot hear me when I hold the phone to my ear -- if I turn the call on speaker, everything works fine!
Also, the other party hears a very strong echo of their own voice, but only when the call is not on speaker.
It is absolutely beyond me, how something this simple has gone through the quality checks at Sony. Seriously, a 600€ phone that you can't use to make normal phone calls. Are you serious?
And yes, I also tried turning off noise cancellation in the call settings, did not help really much...
The fact that it DOES work when using the speaker tells me that it is "just" some software bug that should be fixable (and not a defect microphone).
No issues here with call quality, only issues i have is the charger door keeps mysteriously opening in my pocket and that damn screen reacting to metal, same issue, pull it out my pocket and its opened something or removed a shortcut grrrrr
in_finity said:
I've got the exact same problem with my Z2. The other party cannot hear me when I hold the phone to my ear -- if I turn the call on speaker, everything works fine!
Also, the other party hears a very strong echo of their own voice, but only when the call is not on speaker.
It is absolutely beyond me, how something this simple has gone through the quality checks at Sony. Seriously, a 600€ phone that you can't use to make normal phone calls. Are you serious?
And yes, I also tried turning off noise cancellation in the call settings, did not help really much...
The fact that it DOES work when using the speaker tells me that it is "just" some software bug that should be fixable (and not a defect microphone).
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Click to collapse
Same problem with my Z2 - the other side hears their own word like echo.
svetliol said:
Same problem with my Z2 - the other side hears their own word like echo.
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Click to collapse
yeah my girlfriend tells me she gets feedback too ! so it DOES seem that this is a regular problem with this phone and its just not my handset ! well the phone is going back .. if its a software issue, then unless Sony update the software it the problem will still be there even if they replace the microphone. i just think that its terrible that expensive so called "flagship" devices can have such basic problems. after all .. its a telephone and your supposed to be able to communicate on a phone !
As I wrote on the other topic I tested with Viber and Skype calls and there is no echo so my opinion is this is a software problem. Unfortunately I have no guarantee and I have to wait for some dev's to solve this problem.
svetliol said:
As I wrote on the other topic I tested with Viber and Skype calls and there is no echo so my opinion is this is a software problem. Unfortunately I have no guarantee and I have to wait for some dev's to solve this problem.
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well if it helps , i did post a thread in the developers section asking if any one of them could come up with a "fix" for the microphone issues.. guess it depends on how many of them suffer with this problem .. or have the time to devote to a fix . not knowing if its a software or hardware issue don't help ! all i know is i use this phone to speak to my clients , and when day after day im being told they cant hear me properly or they get feedback and a few have just given up and hung up. i cant carry on using this phone as it is !
I have replaced this phone with another one thinking I may have had a defective unit. Callers report Muffled sound or hard to understand on their end... when I switch to speak it's fine.. and of course Bluetooth is fine. Anyone else have similar reports?
scooby-snack said:
I have replaced this phone with another one thinking I may have had a defective unit. Callers report Muffled sound or hard to understand on their end... when I switch to speak it's fine.. and of course Bluetooth is fine. Anyone else have similar reports?
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Same here, gets annoying having to repeat myself....
This happened to me once in the month that I've owned my G3, though I use in car bluetooth for 80%-ish of calls. Could have been a phone issue or a network blip, I don't have a large enough data set to draw any conclusions.
Yes, we have issues with call quality when using the phone without bluetooth. Callers report that my voice fades in and out / sounds muffled. I've used it in areas with strong and weak signal strength. Therefore ruling out tower issues.
For one G3, I did a factory reset, unchecked Voice Enhancement and Call Privacy in Settings > Call. It seems to help, but did not "fix" the issue.
--
sunNsnow
I haven't had any issues yet. But I'm sure now that I've said that I'm going to be screaming in to my phone all day tomorrow.... =/
sunNsnow said:
Yes, we have issues with call quality when using the phone without bluetooth. Callers report that my voice fades in and out / sounds muffled. I've used it in areas with strong and weak signal strength. Therefore ruling out tower issues.
For one G3, I did a factory reset, unchecked Voice Enhancement and Call Privacy in Settings > Call. It seems to help, but did not "fix" the issue.
--
sunNsnow
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Did you have a screen protector on? Say tempered glass? Trying to help a friend problem solve a similar complaint.
Mightycaptain said:
Did you have a screen protector on? Say tempered glass? Trying to help a friend problem solve a similar complaint.
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We have an anti-glare screen protector (the sticky sheets, not tempered glass).
Verizon is replacing the phone with the most issues since the factory reset only temporarily fixed the call issue. Then the calls degraded the rest of the week. We did not receive the replacement yet, so I have no clue as if it is fixed.
As an aside, the other G3 seems to be doing better with calls. It does fade in and out a little but not to the extent as the one being replaced.
I would try a bluetooth headset. The only caveat is I've had issues with the Jawbone Era but not with my car (go figure). The Jawbone also gave me problems with the Galaxy S3, so it may be a bad combo.
If your right handed like me I find when holding the phone I tend to put my pinky finger under the phone, covering the mic. I now am more aware of my placement.
scooby-snack said:
I have replaced this phone with another one thinking I may have had a defective unit. Callers report Muffled sound or hard to understand on their end... when I switch to speak it's fine.. and of course Bluetooth is fine. Anyone else have similar reports?
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Click to collapse
I had this same problem on my G2 and now my wife is reporting it is happening on my G3. I know the problem but I don't really know how to fix it.
There are 2 microphones on the phone. one on the top and one on the bottom. Whenever I angle the phone against my ear too far and the top mic gets covered slightly, that is when my wife reports that I am muffled.
This would also happen when I would hold the phone against my ear with my shoulder to have both hands free. The top mic got covered slightly and she couldn't hear me.
I don't understand why the top mic affects the sound quality so much, but try it out with someone on the phone and cover the top mic. see if it muffles.
If this keeps happening, just make sure that you aren't covering the top mic and you should be fine.
If anyone finds a software fix to better balance the mics I would love to know about it.
Both my wife and I have had our Verizon G3s for about 2 months and have been dealing with this issue.
At first, we thought it might be the fact that we're on a network extender, and that it was only affecting my wife. That's when I realized it was just that I was using bluetooth and that she was not.
Since then, the problem has happened in nearly every call I've made directly using the handset. I never know when it's going to strike, so I've gotten to the point where I almost do not want to use my phone for actual phone calls anymore.
I absolutely dread calling Verizon. They're going to run my through their idiot algorithm of bs and pretend like they've never heard of this problem before.
I've had at least two people tell me they couldn't understand me. If I talk much louder, they've said that they can hear me again.
LaTropa64 said:
I've had at least two people tell me they couldn't understand me. If I talk much louder, they've said that they can hear me again.
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Yeah... it's completely unacceptable.
I want to understand the problem before I just blindly return the phone. That doesn't seem to have helped others much....
I'm having similar problems. See this thread:
http://forum.xda-developers.com/verizon-lg-g3/help/complaints-call-quality-t2828905
It seems, at least from very early testing, for me it does not fail using BT.
Also, is this only a Verizon problem?
Anyone else on a different carrier having these problems?
Please see the thread listed above for additional information.
When I hold the phone to my ear with mic by mouth its fine but when I get lazy and pull the mic away from my mouth (30-45 degree angle or so) then they can't hear me too well.
IamPro said:
When I hold the phone to my ear with mic by mouth its fine but when I get lazy and pull the mic away from my mouth (30-45 degree angle or so) then they can't hear me too well.
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See this thread for an update:
http://forum.xda-developers.com/ver...ints-call-quality-t2828905/page3#post55747378
If you have the bluetooth on and it's unconnected, you will have issues with people hearing you. This is after wasting time with Verizon "technical support" for a month. My solution posted on another thread:
http://forum.xda-developers.com/showpost.php?p=55655465&postcount=13
If you want to leave the bluetooth on, then use the speakerphone on calls. It works, although not practical in public spaces.
This solution is for using the G3 as a phone, without a headset. I'm not a fan of headsets.
The last VZ rep pretty much admitted this is a software issue and had no idea when an update will be issued.
sunNsnow said:
If you have the bluetooth on and it's unconnected, you will have issues with people hearing you. This is after wasting time with Verizon "technical support" for a month. My solution posted on another thread:
http://forum.xda-developers.com/showpost.php?p=55655465&postcount=13
If you want to leave the bluetooth on, then use the speakerphone on calls. It works, although not practical in public spaces.
This solution is for using the G3 as a phone, without a headset. I'm not a fan of headsets.
The last VZ rep pretty much admitted this is a software issue and had no idea when an update will be issued.
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I don't think we're talking about the same issue. My wife and I both have VZW G3s. My bluetooth is on 100% of the time (out of laziness, as I only use it in the car), but hers is off 100% of the time. We both have the same issue with people saying we sound like we're underwater at times.
God... I wish it were that simple, though. I will try it, just for ****z and giggles.
sunNsnow said:
If you have the bluetooth on and it's unconnected, you will have issues with people hearing you. This is after wasting time with Verizon "technical support" for a month. My solution posted on another thread:
http://forum.xda-developers.com/showpost.php?p=55655465&postcount=13
If you want to leave the bluetooth on, then use the speakerphone on calls. It works, although not practical in public spaces.
This solution is for using the G3 as a phone, without a headset. I'm not a fan of headsets.
The last VZ rep pretty much admitted this is a software issue and had no idea when an update will be issued.
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Click to collapse
I have actually had the problem using the speaker phone as well but NEVER with a BT headset.
As an update, I called Verizon today (BestBuy Phone) and they went through the usual BS which I played along with. Check settings, signal etc. So finally, they asked me to do a factory reset, which is something I had not done since I have a few corporate applications on the device that are highly secure and difficult to re-install.
I balked but VZ said LG won't even talk to me if I hadn't done that and that they have seen this problem where a hard reset fixed it.
So I'll be a monkey's uncle but so far, so good..... I seriously can't believe this will last...
Phone is 100 percent stock with no other applications added.
I made about 10 calls today and only one complained I sounded tinny. Might have been a bad connection though. Ever other call was crystal clear according to people on the other end.
I also had my wife call me from the phone and talk for 20 minutes while I listened using her iPhone.
Again crystal clear.
Is it fixed?
I don't think it will last but I'm giving it another day before installing my applications one at a time.
I doubt anything I'm using mucks with the phone but you never know.
I'll post back in a day or two.
Ok so I am on day 2 after VZ told me to factory reset and I made 26 calls today and only had one person tell me I sounded garbled. I might have gotten lazy and had the phone on say a 30 degree angle from my ear because re-positioning the phone did fix that one.
The factory reset definitely did fix something because prior to it I was getting complaints from like 2/3 or more of my callers. Now it seems much, much better.
I'm still not convinced it's fixed but I did start installing my applications.
Nothing fancy, waze, facebook, Lotus Travler (work). I want to see how it goes today (Thursday) with these applications installed and see if the problems return.
I'll update tomorrow.
I've had less people say they couldn't hear me but one thing I've started to notice on almost all calls now is I hear a little bit of static when people are talking. I'm not sure if this is a common problem or not. I didn't notice it for the first couple weeks I had the phone.
Since my phone is less than a month old, if I complain and call to get a replacement will they send me a refurb?
I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Just got unlocked if that matters for you.
I really like mine and I'm keeping it but I think it's a dying phone as far as support goes (both official and from the hacking community).
This is especially true for the Verizon version.
The support the phone receives in the next 8 or 9 months before the G4 is available is what is going to make up my mind up about whether I stick with LG or jump back to the Samsung Galaxy line.
The G3/GS4/Note4 are the only flagship phones I would consider right now because I want a replaceable battery. Options are really limited for those of us who like to be able to carry an extra battery when we are going to have a really long day with heavy usage.
wmscott said:
I'm at lost here I'm not sure whether to exchange my LG g3 for something else . some of my apps are not compatible with 4.4.2 with no update in site and being with in my 14 days not sure what to do . verizon is willing to work with me . coming for the note 3 to LG g3 I have to say I'm disappointed . any help would be appreciated.
Click to expand...
Click to collapse
What apps are not compatible with 4.4.2? Maybe someone would know better alternatives to them that are compatible?
Thanks for,the replies I exchanged phone ,most have been a issue with the phone it self everything works now except the starbucks apps I can live with that
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
stang2003 said:
I'm thinking of selling mine as well. Still getting callers telling me I am muffled, under water, fading and so forth. I'm one of those rare folks for whom making calls is important. Never had any of these problems with my previous phone a Razr Maxx.
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Click to collapse
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
golden422 said:
I am in the same boat. I don't know that Verizon or LG are going to fix the muffled sound issue. I plan to move to another phone shortly, and not return to LG.
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Click to collapse
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
jfriend33 said:
Ok. Creepy! I rarely use my cell phone for calls. And a few days ago someone told me the exact same thing.
Now the weird part was the issue was exactly the same on hangouts Call and video call with headphones.
Sent from my Verizon LG G3 using Tapatalk
Click to expand...
Click to collapse
I've done some experimenting with the issue because it happens to me on just about every call that goes more than say a couple of minutes or so.
For me, it has never failed even a single time when I use my BT headset or the BT in the car.
In fact just yesterday, I was on a call and the person on the other end was complaining I was fading in and out. I hot swapped to my BT headset and we talked for about 45 minutes without a single problem.
So that leads me to conclude, that at least for my phone, it is the microphone or the audio processing within the phone and most likely not a radio problem.
Also when it does fail, re positioning the phone or talking loudly into the microphone seems to "wake it up" temporarily.
It also fails on speakerphone BTW.
I've seen some hits on the net regarding others with this problem and I suspect it is wide spread however most people are inclined to blame it on the cell connection etc.
I might try LG warranty repair first before selling and see if they can either fix/replace it.
It might just end up being an inherent design problem in the hardware which would be really bad.
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
jfriend33 said:
Anyone hear a light crackling and buzzing sound during silent portions of a call through regular ear speaker?
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Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
LaTropa64 said:
Yes. There is a crackling sound on every single call I get now. I can even hear it while they are talking. It's not loud enough to make it so you can't hear the other person but it is annoying.
I didn't notice it for the first couple of weeks I had the phone but I've noticed for at least 2 weeks now on every single call.
As for the problem of people not hearing me, that was solved by holding the bottom of the phone closer to my mouth. I have a tendency to angle the phone away from my head when talking and it seems like the mic in the G3 is terrible and just doesn't pick sound up very well at more than a couple inches from your mouth.
Click to expand...
Click to collapse
I am trying to gather all the info I can on the issue. It seems like it's not affecting different phones just depends on how people hold it.
I preemptively disabled the voice enhancement setting just to be safe.
I placed several test calls to another cell and land-line and I heard no crackling. And my voice sounded just fine.
I am very curious to see if our update to hd calling improves the issue.
The sound I heard was so faint it was only noticeable during a pause. It was very reminiscent of signal interference. Maybe there's something not shielded correctly in the speaker or the antenna is too close?
I think the two issues are separate. Because the one time I had complaints it happened with phone, hangout voice call, and video, over speaker, mic, and headset. Hopefully disabling that voice enhancement fixes it.
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
startswithPendswithOOH said:
Alright...
The bootlaoder is (basically) unlocked, you can get a free battery and cradle if you ask for it from LG, you can root/recovery/flash in @5 steps or less using stump/bump/flashify, and you can flash Jasmine(the phone JUST got TWRP!) ROM right now.
What more do you want?
Just go buy your iPhone/S5/locked down Note and stop bugging the rest of us who love our G3.
The G3 is a great phone and the devs are just getting started.
Hang in there.
Click to expand...
Click to collapse
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
stang2003 said:
Of course the G3 is a great phone, but that doesn't negate the fact that people are having problems with call quality. And it's rather odd, at least to me, that people seem to describe the symptoms the same way.
With all the phones I have owned/own, this one is the only one that I constantly have others telling me I'm:
1. Fading out.
2. Sound underwater.
3. Sound muffled.
4. Sound robotic/electronic voice like.
Some things I have discovered, only because I make a lot of calls.
1. Never happens with a BT wireless.
2. Never happens with a wired headset.
3. Never happens with speakerphone.
4. Re-positioning the phone so the bottom mic is above my mouth fixes it. This is not a solution because now the my ear rests in the middle of the screen, almost, not on the speaker.
My guess is that either the mic is not sensitive enough OR that fancy noise reduction/voice enhancement chip LG brags about is running amok somehow.
Reading the boards and even the reviews I realize that actually making phone calls with a phone seems to be an afterthought (see how little space the typical review gives to call quality) but for some of us it's more important than running YouTube at some insane resolution.
I do suspect that the reason the net isn't flooded with complaints is due to the fact that most people will blame this on cell technology and just the nature of the beast.
And that is understandable to a point.
I'm not interested much in rooting the phone.
I just want a phone I can make calls from where I don't have to be constantly re-positioning it so the other person can hear me.
That shouldn't be asking too much for a top tier phone.
This is Verizon BTW.
Click to expand...
Click to collapse
This will probably be fixed, we haven't even got an update yet.
Chilidog said:
This will probably be fixed, we haven't even got an update yet.
Click to expand...
Click to collapse
I agree with you Chilidog !
That's why I am sticking with the phone.
I love everything else about this phone.
I must be lucky. The only time I had issues was after I rooted the phone. Once I restored the original ROM the issues completely went away. While I was rooted I had intermittent Wi-Fi, battery drain, and slow apps. Now I've used the phone at work all day and still have 60% battery left. My work Wi-Fi stayed connected all day and no voice quality issues. I've had all 3 Samsung Notes and I love the G3.
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
innoman said:
Just wondering, but has anyone tried disabling the noise suppression or voice enhancement settings under Settings > Call? These options don't affect BT.
Click to expand...
Click to collapse
The Verizon version only has the Voice Enhancement setting and yes I have tried it both ways with no difference.
The android lollipop update is rumored for the end of 2014. It will probably fix a lot of the sluggishness and call quality problems as well as add better support for ART runtime and loads of other new features.
Sent from my VS985 4G using XDA Free mobile app
So I have this problem for quite a while now, about 6 months ago I had a problem which my phone is stuck on headphones mode, I sent it to repair and they replaces my aux jack if I recall correctly, ever since then people hear me quite badly while on phone calls generally, and I have some weird problem that when I lean my phone on the neck to talk while using my hands, people like can't hear me at all. I have a call recording app, and when I'm listening to my records the quality is simply horrible(I don't think thats how people hear me, but thats how to app records it, which I'm pretty sure its connected as it worked perfectly before that.
My question is, what can I try to do? And if I need to replace a part, which one would you think I should? I don't want to take it to repair as I'm out of warranty already, if its something I can fix myself/part I can order and replace I'd do it. Thanks.