Help - Dropped phone hard on ground won't turn on - AT&T Samsung Galaxy Note I717

Screen cracked but I've done worse, but bigger concern is phone won't turn on at all. Could I have killed it completely? Many tricks to try to wake it up?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app

Do you have a defibrillator?

Are you sure it isn't coming on or that the screen is just so f'ed up there's no display?
Is the battery nice and secure in the back?
Try disassembling and cleaning out the power button.
If you feel a vibrate, hopefully you had usb debugging on, then you can pull all contents on your internal sdcard that you wanna salvage.

not getting anything, no vibration no nothing
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2

any other thoughts what to do now with a phone in this state?

Sorry, but I think it's in paperweight mode.

If your not getting a vibration upon trying to start up and no visuals .......and its been dropped .. Im guessing you now have now have a s pen......
£|@$h•h°|i©

The same thing happened to me.
My wife dropped her Samsung Galaxy Note 4 and it would not power on, I searched all the forums looking for a fix I didn't find a fix but I did find someone with the same problem, so after I did find an easy fix I thought I would post it on here maybe it can help others. I took the battery from my phone and put it in my wife's and it worked, I put my wife's battery in my phone and it would not power on or it would not charge. A hard drop on the floor can tear up those cheap replacement batteries so now when I have any problem the battery is the fist thing I will check.

Related

Screen doesn't turn on afer phone dropped

My wife claims that her phone's screen sometimes would not turn on and she would have to remove the battery in order to get it back on. Today, the phone was dropped from the couch onto the floor. After that the screen will not turn on. I can turn on the phone and I can hear it booting up, but the screen is not on and it's not active. The bottom buttons do respond but can't see anything going on.
Has anyone had this issue? I'm thinking if maybe there is a cable that got disconnected inside the phone?
Any help would be greatly appreciated. Thanks.
salvi said:
My wife claims that her phone's screen sometimes would not turn on and she would have to remove the battery in order to get it back on. Today, the phone was dropped from the couch onto the floor. After that the screen will not turn on. I can turn on the phone and I can hear it booting up, but the screen is not on and it's not active. The bottom buttons do respond but can't see anything going on.
Has anyone had this issue? I'm thinking if maybe there is a cable that got disconnected inside the phone?
Any help would be greatly appreciated. Thanks.
Click to expand...
Click to collapse
Id say its broke. why not just call verizon and they will send you a new one?
salvi said:
My wife claims that her phone's screen sometimes would not turn on and she would have to remove the battery in order to get it back on. Today, the phone was dropped from the couch onto the floor. After that the screen will not turn on. I can turn on the phone and I can hear it booting up, but the screen is not on and it's not active. The bottom buttons do respond but can't see anything going on.
Has anyone had this issue? I'm thinking if maybe there is a cable that got disconnected inside the phone?
Any help would be greatly appreciated. Thanks.
Click to expand...
Click to collapse
I get the same thing once in a while, thought i had it narrowed down to live wallpapers, but got it again after flashing non voodoo over voodoo...oops
Sent from my Superclean Voodoo Fascinate
The phone is flashed to Cricket, so can't call Verizon. It just fell off my hands a couple minutes ago and now it's working again. Hmm.... I wonder if there is a loose cable inside the phone?
If you're not inclined to take it in for a replacement, open it up and have a look
Before you take it apart, make yourself one of those funny looking mad scientist helmets like doc brown had in back to the future... that would help
Sent from my Superclean Voodoo Fascinate
salvi said:
The phone is flashed to Cricket, so can't call Verizon. It just fell off my hands a couple minutes ago and now it's working again. Hmm.... I wonder if there is a loose cable inside the phone?
Click to expand...
Click to collapse
Just call Verizon they don't care or check different software people put on phoneS. I've sent back a Droid x and incredible with custom firmwares themed overclocked the whole 9 yards and both time I got for free a new phone and they never did anything. Verizon is to big of a company to check all the phones they receive everyday. They simply pull the phone out of the box and do a full wipe of everything. They check nothing. And if you decide not to send it back. Enjoy your almost broken phone .

[Q] Galaxy S2 turning off while in my pocket.

Has anyone had the problem that their Galaxy S2 randomly turns itself off when it's in their pocket.
It's happening quite often now, twice today, several times yesterday.
Take the phone out of my pocket and it's got a blackscreen that doesn't respond to being woken.
Holding the power buttons makes it reboot and all is fine again.
At first I thought it was because of the position of the power/wake button being pressed while in my pocket, but I've tried recreating this and it's not easy to do.
I am running Widgetlocker, so not sure if this is causing an issue.
It's an O2 branded phone, not rooted.
Cheers
I had it happen to me once, the first day I got it, but it hasn't happened since.
The only thing I can think of was that the phone was very very warm in my pocket, so I guessed that it might have overheated.
Yes, I did wonder if it was a heat problem. But it would have been sat there doing nothing so shouldn't have got too hot.
Sent from my GT-I9100 using XDA App
Now that's 3 times today. Within 5 minutes of being in my pocket.
Checked it straight away and it wasn't particularly warm.
Sent from my GT-I9100 using XDA App
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Bobbajob said:
Has anyone had the problem that their Galaxy S2 randomly turns itself off when it's in their pocket.
It's happening quite often now, twice today, several times yesterday.
Take the phone out of my pocket and it's got a blackscreen that doesn't respond to being woken.
Holding the power buttons makes it reboot and all is fine again.
At first I thought it was because of the position of the power/wake button being pressed while in my pocket, but I've tried recreating this and it's not easy to do.
I am running Widgetlocker, so not sure if this is causing an issue.
It's an O2 branded phone, not rooted.
Cheers
Click to expand...
Click to collapse
nasgilani said:
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Click to expand...
Click to collapse
Thanks for the tip. I've given it a good clean and put it back together and I'll monitor the situation.
Bobbajob said:
Thanks for the tip. I've given it a good clean and put it back together and I'll monitor the situation.
Click to expand...
Click to collapse
please post back with your findings - i've had the same a few times recently and it's annoying to say the least ...
This has never happened to me but hopefully nasgilani's method would work for you
nasgilani said:
Hi,
Happened to me few times, its not something very wrong with the phone.. What i did and after that I have no such reboots:
opens the back cover, cleaned the battery contact point (electric points) on battery and phone, put it back tightly, closed the back cover so there is not gap (not even a very small gap) between cover and phone..
after this never have reboots even having the phone in my pocket. hope this helps
Click to expand...
Click to collapse
I've seen this happen on other phones. The original Palm Pre needed a foam spacer in the second hardware rev. Maybe a piece of paper or two between the battery and the cover to make better contact. I'm happy saving 30 grams (and a better phone period) but this does chalk up a point to the Sensation build quality.
It's been okay so far today after cleaning the battery contacts and reseating the battery. But it has spent most of the day sat on my desk at work. So hardly a good test.
any update ? mine turned off again today. :-(
Mine has been doing this randomly as well. Its very annoying.
sohanlon07 said:
Mine has been doing this randomly as well. Its very annoying.
Click to expand...
Click to collapse
glad to hear that it's not just me. i really hope that it doesn't turn off in the middle of the night otherwise ...
It's been fine now for the last 3 days after cleaning the battery terminals and refitting the battery.
It looks like the battery was losing connection briefly while in my pocket causing it to turn off.
Sent from my GT-I9100 using XDA App
I also have the same issue. It's really hard to replicate the error and some days it doesn't happen. For some guy in this forum it turned out to be a faulty RAM... I hope this isn't the issue for us too!
A good way to check this is by enabling USB debugging, connecting to a pc and run "adb logcat" in the command console... then you wait for the phone to crash and post the logs here, hoping that someone will spot the error for you.
Sent from my disappointing GT - I9100
yup mine does too. some days 4 or 5 times some days not at all.
Have you tried giving the battery contacts and clean.
It might also be worth wedging a bit of paper folded up at the top of the battery to slightly increase the pressure on the terminals.
Mine only ever did it while the phone was in my pocket so a bit difficult connecting by usb.
Sent from my GT-I9100 using XDA App
This seems to be a widget locker problem for me. It opens with the home button even when locked does it not?
Just guessing.
Mine happened the last 2 nights, when i wake up I have to switch it on,
I have widget locker.
But i'm gonna uninstall it and see if it resolves it.
I had this going on but in my case I soon figured out that it was overheating from something that I'm guesssing had the phone at 100% although it was idle. Never did figure out what it was as a logcat showed nothing after the fact but that the phone was very hot to the touch if caught just after shutdown. That had been on villian rom which I liked but without being able to see a smoking gun in a logcat and never catching an app or system process running amok I ended up changing roms and the problem was gone. It should be noted that several people have reported doing a system reset and ridding themselves of this problem.

[Q] Problems with phone after screen replacement.

Hello,
I've searched around and haven't found anyone with the same issue that I'm having right now. I'm not sure where else to look, but everyone from these forums seems to know exactly what to do with any type of phone, so I'm hoping someone knows what to do with mine.
I have and HTC Rezound and I was replacing the digitizer. I had it replaced and turned the phone on only to notice some crap in between the LCD and the digitizer that I didn't wipe away when I was replacing it. The phone worked perfectly at this point. I took the phone apart again to clean everything and turn it back on. Now my phone will not turn on. I've plugged it into the outlet and it shows me the red charge light for about 5 seconds, then it turns off. The battery is not an issue since I had the thing on 10 mins prior.
I'm wondering if I could have scratched something on the MB or if this is an issue that might just happen sometimes. There were a few things I noticed while replacing everything with my phone that I'll share. The ribbon cable for my LCD seems to get a very weak connection to the MB while plugging it in. I've also taken out the vibrator motor due to having to take apart and reassemble the phone so many times. I don't think either of those two things would cause a phone not to start up, but then again what do i know.
I'm not running any kind of ROM, this is just a regular ass Rezound. Any help would be very appreciated. Thanks!
Well I know the hard way that static electricity can kill a MB, you should be wearing gloves when tinkering inside your phone. Hope it's something a lil easier to fix though!
Sent from my ADR6425LVW using xda app-developers app

[Q] Galaxy S2 Dying?

Hey XDA!
I'm having an issue with my Galaxy S2 I9100. Basically the problem started a while ago when I dropped it and the screen shattered. I wasn't willing to get the screen replaced so I bought a replacement screen off of eBay and replaced it myself. At first it seemed to be in complete working order and everything was going great. However, over time I got an issue of the phone turning off and me having to restart it. It would come at the most random times too, I would be going about my business and the phone just randomly turned off. The problem progressed and got worse and worse and the shut downs would be more frequent. I remedied the problem by keeping the phone plugged into the A/C adapter and it wouldn't shut down while it was charging. It got worse however, and I could barely turn on the phone without it completely shutting down after a few seconds, and even when it was charging it would still turn off. So basically my question is how can I fix this? Is it a hardware problem and something that I shouldn't try to fix because its not worth it? I tried even resetting the phone to factory settings and everything I had in my knowledge to fix it but nothing would work. Would it be just worth it to sell it as spares? Thanks for helping me out!
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
gastonw said:
That sound like the battery is dying, not the device.
Get a genuine samsubg battery and try it out.
Sent from the little guy
Click to expand...
Click to collapse
Allright, the battery seems to have expanded a bit as well I should note, so that may be causing the problem. I have a friend with the same phone so I'll try his battery to see if it makes a difference.
Swap it & share the outcome with us.
Sent from the little guy
Battery expansion is a sure sign that the battery needs replacing, and the other symptoms you describe are common to a failed battery too........
If the battery has expanded, that is an indication of a build up of gasses within the cell.....the battery is now pressurised....it could physically fail at any time....best to take it out and throw it away before it leaks fluid all over the inside of your phone. Further charging will only serve to increase the risk of failure.
Sent from my rooted, de bloated, stock JB powered S2 via PhilZ kernel and XDA developers app
Oh god I feel so stupid now lol. Yeah I tried it with another battery and the phone works completely fine nothing wrong with it. I guess I'm gonna order a replacement battery off of eBay tonight and sell my phone once it arrives. Thanks so much guys! :good:
Just for future reference however, how is the battery expansion caused and what are some ways to prevent it? Thanks again.
'Old age'. You can't. When the battery begins to expand & feel 'squishy', it's time for a new one.

[SOLVED] Random power Shut off

Hey everyone,
I'm experiencing random shut off, power off on my vibrant. The problems are as follows:
Phone may shut off while booting up
Phone inconsistently shuts off moved around
sometimes even shuts off while just sitting idle in sleep
Pressing the volume down button will cause the phone to shut down (similar to a battery pull)
With the said some things to note. The phone has a broken GPS antenna, the power button flex cable ribbon is slightly torn.
There are no other internal components with physical damage. The phone has been dropped.
THE PHONE HAS BEEN TESTED ON STOCK ECLAIR WITH EMPTY INTERNAL SD CARD, NO SIM IS IN USE
Are there any apps I can use to test hardware? What are you guys recommendations? Thank in advance!!
--------------------------------------------------------------
I tore the power ribbon in the phone when trying to fix the phone GPS. gonna buy repair parts and fix it soon anyone find guides for soldering small parts send that my way!
drago10029 said:
Hey everyone,
I'm experiencing random shut off, power off on my vibrant. The problems are as follows:
Phone may shut off while booting up
Phone inconsistently shuts off moved around
sometimes even shuts off while just sitting idle in sleep
Pressing the volume down button will cause the phone to shut down (similar to a battery pull)
With the said some things to note. The phone has a broken GPS antenna, the power button flex cable ribbon is slightly torn.
There are no other internal components with physical damage. The phone has been dropped.
THE PHONE HAS BEEN TESTED ON STOCK ECLAIR WITH EMPTY INTERNAL SD CARD, NO SIM IS IN USE
Are there any apps I can use to test hardware? What are you guys recommendations? Thank in advance!!
Click to expand...
Click to collapse
Just to be sure, are you positive you have the T959 and not the T959v? Assuming you have the T959, have you tried wedging a small piece of paper or something between the bottom of the battery and the phone? I have seen a few people have a problem with the battery wedging loose and causing it to cut off, it was fixed by this. If this doesn't work it could be the battery itself, it may be time to buy a new one. I have no idea why pressing the volume button cuts the phone off, that is rather strange......
100% sure which model i have. and none of the things you mentioned are the problem unfortunately. I tried a new battery & getting the battery in tighter. and it is strange, I have theories but nothing I can prove.
I noticed you said the power button cable was slightly torn. Maybe it is shorting out and causing the phone to shut off? That would be the only logical thing I could think of other than the battery, which you said isn't the problem.
Sent from my SGH-T959 using Tapatalk 2
iTz KeeFy said:
I noticed you said the power button cable was slightly torn. Maybe it is shorting out and causing the phone to shut off? That would be the only logical thing I could think of other than the battery, which you said isn't the problem.
Sent from my SGH-T959 using Tapatalk 2
Click to expand...
Click to collapse
I agree, that's the same conclusion I came to and will be ordering and soldering a new one. I know there are some very talented people on XDA, fortunately, with more experience than myself and that's saying a lot. I was hoping I could get some nugget of wisdom, kinda like something I overlooked An outside opinion don't hurt.
I had this same issue a couple months ago. What i did was tape the back with the battery cover off with scotch tape. I used 3 strips across the battery to keep it in place and it seemed to resolve my problem. I change the tape out like every 2 weeks though. Hope that helps
Brianzdman said:
I had this same issue a couple months ago. What i did was tape the back with the battery cover off with scotch tape. I used 3 strips across the battery to keep it in place and it seemed to resolve my problem. I change the tape out like every 2 weeks though. Hope that helps
Click to expand...
Click to collapse
I already confirmed above I don't have a battery problem My issue is/was with the flex ribbon power cable has torn slightly, it caused random reboots.
bought a new one on ebay and boom!

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