S4's in store pre-updated? - Verizon Samsung Galaxy S 4

I have been using moto phones for a really long time, but with the release of the new moto phone specs today I am now contemplating other options as I cant imagine spending flagship model $$ on what I see as a midrange device(720p, dual core). I am not buying the whole "its an 8 core" bs they are trying to spin. I see it becoming a mess when it comes to anything other than the stock rom, with its special processor cores that support features I do not care about anyways. Not to mention there is no SD card slot.
The s4 is the only other phone I have considered. I am not up for a "free" upgrade until September but I am willing to shell out the $30 for early upgrade NOW if I can still get an s4 that I can root/loki. I am hoping someone who has gone into a VZW store in the last couple of days and picked up an S4 can chime in and fill me in. Was the phone already updated? did the rep update it? (I would have kicked him/her in their nose.. j/k.. or am I? =P) or was it on the rootable firmware when they handed it to you? thanks ahead of time for any input.
I Just want a flagship phone with a 5" FULL HD display, quad core, has 2gigs of ram and an SD card slot that can run AOKP... the S4 is the only phone on VZW that offers exactly that.

I got mine a week ago and it wasn't updated. Another member posted theirs was shipped on the 18th and wasn't updated. Time isn't on your side. You should go in ASAP and try to get one.
Sent from my SCH-I545 using Tapatalk 2

I think I am going to go into the store tomorrow. Before I officially purchase it though I am going to make sure that it is on the old firmware.. MDK at the end of the build # is what I am looking for correct? if it says ME7 I need to walk away for the time being.

DaMadOne said:
I think I am going to go into the store tomorrow. Before I officially purchase it though I am going to make sure that it is on the old firmware.. MDK at the end of the build # is what I am looking for correct? if it says ME7 I need to walk away for the time being.
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Click to collapse
That's correct.
That's what I did at best buy, I said I wanted to see the build number before I bought it.
Sent from my SCH-I545 using Tapatalk 2

mlin said:
That's correct.
That's what I did at best buy, I said I wanted to see the build number before I bought it.
Sent from my SCH-I545 using Tapatalk 2
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Click to collapse
Boy! The rep is really not going to like me tomorrow =P not only am I going to seem super picky to them by asking to see the build # they are not going to like me forcing them to use my upgrade on my gf's line that is not an unlimited plan. Then doing a device only switch to my line that is still an unlimited plan. Oh well... work the system.

I just got a replacement Friday with the old firmware and when you buy the phone it should have the old firmware. You should tell them you want to activate it later that you're in a hurry and need to leave.
Sent from my VZW Galaxy S4 using Tapatalk 4 Beta

thanks for the reply guys, makes me feel hopeful that I will be able to get a pre update S4 tomorrow. Will post back when all goes well!

I exchanged mine today and it wasn't updated

Yeah I bought mine today and it wasn't updated but i unknowingly updated it anybody think I can take it back for a new one and what is a good excuse I can use??

DjLuBe said:
Yeah I bought mine today and it wasn't updated but i unknowingly updated it anybody think I can take it back for a new one and what is a good excuse I can use??
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that sucks.. You can return the phone within 14 days (maybe 30?). Assuming you have your old phone just return the s4 and reactivate the old phone.. then go back a few days later and redo the upgrade.. or drive to the next closest vzw store and redo the upgrade.

DaMadOne said:
that sucks.. You can return the phone within 14 days (maybe 30?). Assuming you have your old phone just return the s4 and reactivate the old phone.. then go back a few days later and redo the upgrade.. or drive to the next closest vzw store and redo the upgrade.
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I bought it with the finance plan I wonder if that will make a difference

DjLuBe said:
I bought it with the finance plan I wonder if that will make a difference
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Click to collapse
I wouldn't think so. I would imagine it talks about the return policy on the receipt from when you purchased it today.

Yeah it says I'm permitted to make one exchange should i exchange or just give it back and go to another store

Just remember the $35 restocking fee.
Sent from my SCH-I545 using xda app-developers app

Batttie said:
Just remember the $35 restocking fee.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
ooh. I didn't think about that. I would do it and just count it as a $35 lesson.. NEVER take an OTA update.. like NEVER. Until it has been verified to be ok. Which usually doesn't take but a couple of hours if that for someone to verify its safety. Or you can wait and hope another solution will come. But being on a droid bionic now I can say that it may never come. Sure we have safestrap but we never got anything as nice as the loki exploit which is really the next best thing to a fully unlocked bootloader. As I was told.. time is not on your side when it comes to being able to get a pre update S4.

DjLuBe said:
Yeah it says I'm permitted to make one exchange should i exchange or just give it back and go to another store
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Click to collapse
Just try and exchange it.. if they wont for some reason return it and goto a different store. That's what I would do anyways.
On another note I have everything I need to get an S4 rooted and lokified downloaded already and waiting for me to get home from the store tomorrow! Work is going to go by really slow tomorrow =P

DaMadOne said:
Just try and exchange it.. if they wont for some reason return it and goto a different store. That's what I would do anyways.
On another note I have everything I need to get an S4 rooted and lokified downloaded already and waiting for me to get home from the store tomorrow! Work is going to go by really slow tomorrow =P
Click to expand...
Click to collapse
You're lucky I have to wait til Friday I think I'll tell them it's getting to hot randomly Lol I wonder if they'll give me a brand new one tho

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Related

upgrade in april.....how can i get it now?

just looking for some tips or something..
I have an upgrade on April 3rd..how can i get it sooner?...I was wondering how I can persuade a Verizon rep into giving it to me now, (or when TB comes out) anyone ever accomplish this? or is there no way they would do that?
trentonw said:
just looking for some tips or something..
I have an upgrade on April 3rd..how can i get it sooner?...I was wondering how I can persuade a Verizon rep into giving it to me now, (or when TB comes out) anyone ever accomplish this? or is there no way they would do that?
Click to expand...
Click to collapse
1) Good luck on the early upgrade. My NE2 is due in May. If it works for you, send him my way
2) If the TBolt release date keeps slipping you and I will both be able to use our upgrades
-Frank
Yeah probably March 17th.
Sent by my Droid Incredible
I did it when my OS went out on blackberry storm and when my HTC Incredible's display got sweat behind it. I was also having signal issues with the HTC. Now I have a Facinate (my third) with all kinds of issues and am hoping to get it swapped out too. The bottom line is... I don't think they will swap out phones without you having major documented issues with your current phone. I'm very lucky that I have a great Verizon store by me and understanding reps. Just my 2 cents. Heck, who knows!!? It doesn't hurt to ask! I Good luck!
Sent from my SCH-I500 using XDA App
lol....thanks for the input...if it doesn't come out till 3/17 I probly won't even bother...i was thinking out was going to come out this week!...
Sent from my DROIDX using XDA App
The buy back program at BB.ends Feb 26th and its stated on their site so that means it is the 24th.
Don't listen to the other forums they lie for attention
Sent from my HTC Incredible using XDA App
Someone on here awhile back suggested getting your upgrade date moved forward under the guise of wanting to order an iPhone, then since it is changed in the system, get the Thunderbolt instead.
trentonw said:
just looking for some tips or something..
I have an upgrade on April 3rd..how can i get it sooner?...I was wondering how I can persuade a Verizon rep into giving it to me now, (or when TB comes out) anyone ever accomplish this? or is there no way they would do that?
Click to expand...
Click to collapse
If you want to get the T-Bird before your upgrade date, you can buy it new by adding another line to your account -- $10. (The price of the T-Bird is the same whether you're upgrading or buying it new.) After you buy, go to Verizon store and switch the phone numbers so your current number is on the T-Bird. Once your upgrade date is passed, cancel the extra line. You'll pay $10 extra for a couple of months, but you'll have the new T-Bird.
This may sound shady, but it's perfectly legit if you think about it. And no, they won't move up your upgrade date.
I spoke to a rep on the phone yesterday and asked about the same thing (my upgrade is on 4/8). She told me that the most they can move your upgrade date is 30 days. So I suggest calling them on 3/3 and asking them about it.
Kevo58 said:
If you want to get the T-Bird before your upgrade date, you can buy it new by adding another line to your account -- $10. (The price of the T-Bird is the same whether you're upgrading or buying it new.) After you buy, go to Verizon store and switch the phone numbers so your current number is on the T-Bird. Once your upgrade date is passed, cancel the extra line. You'll pay $10 extra for a couple of months, but you'll have the new T-Bird.
This may sound shady, but it's perfectly legit if you think about it. And no, they won't move up your upgrade date.
Click to expand...
Click to collapse
Aren't they going to require a data package on the new line, and require keeping the data on the old line as well?
Each line with a smart phone needs a data plan.
Sent by my Droid Incredible
jbh00jh said:
Each line with a smart phone needs a data plan.
Sent by my Droid Incredible
Click to expand...
Click to collapse
I keep an old flip phone just to use as a third line phone..... but yes you need to have a data plan with every smartphone and I think you need a phone on every line.
Before Verizon changed their upgrade rules, you were able to upgrade after 13 months on a 2yr contract. If it was on a family plan, it had to be the main line. I was able to do this every since the BB Tour came out. I got an Eris 4 months later at the discounted price. I did this when the D2 came out as well. Now it took me calling back and forth until I got a cool rep and did it for me. Each rep had their reasons why they couldnt and why the others did it for me werent supposed to. To get the D2, took me 3 days of trying of about 3-8 calls a day. I upgrade on that time, 11 months early. When I called today, I was told, wont be happening anymore because of their new policy.
W/e you decide to do, you have a better chance of doing it over the phone as the rules are different for them than retail. I have to wait until July, so I feel your pain. =( But it will be the first time I have ever used my new every 2 cuz I have never waited this long before, lol.
fire n ice said:
I spoke to a rep on the phone yesterday and asked about the same thing (my upgrade is on 4/8). She told me that the most they can move your upgrade date is 30 days. So I suggest calling them on 3/3 and asking them about it.
Click to expand...
Click to collapse
Nice! Thanks for sharing.
Sent from my DROIDX using XDA App
.looks like I'll most likley be getting a tb soon...i don't like the price tag though....300wtf. 50 mail in rebate makes me feel better...whatever hah..and once I know ok satisfied with the tb ill sell my dx....
Sent from my DROIDX using XDA App
This information was good to know, I have the upgrade on the same date (4/3) but I'm not going to bother pulling strings until an exact release date is announced. How exactly did you convince Verizon to move your upgrade date? I'm just curious which number I should call when it gets announced so I can try to negotiate with them.
I just went through the 611 on my phone and selected the upgrade option. When the rep answered, I straight up asked lol. The only catch is you have to call within the 30 days of your upgrade. You can't move your upgrade date until then.
trentonw said:
just looking for some tips or something..
I have an upgrade on April 3rd..how can i get it sooner?...I was wondering how I can persuade a Verizon rep into giving it to me now, (or when TB comes out) anyone ever accomplish this? or is there no way they would do that?
Click to expand...
Click to collapse
by the way things are going now your contract will be up by the time the phone comes out.
psycho_maniac said:
by the way things are going now your contract will be up by the time the phone comes out.
Click to expand...
Click to collapse
yeah its not looking good
**** I just *****ed about my phone .. told them I wanted a different one...im only sux months into my new contract and ill have a tb when ever they decide to release the damn thing lol
sent from my super fast battery draining droid x

Verizon note 2 in stock.

Just when to my local Verizon store and they have note 2 in stock. Nice rep let me play with it. I notice multi windows options working. WiFi toggle missing from pull down notifications. Oh and the good part, Verizon logo on the button can be removed, it's just painted on the top, you can feel it was your fingernails.
Sent from my Galaxy Nexus using xda app-developers app
alexmishchuk said:
Just when to my local Verizon store and they have note 2 in stock. Nice rep let me play with it. I notice multi windows options working. WiFi toggle missing from pull down notifications. Oh and the good part, Verizon logo on the button can be removed, it's just painted on the top, you can feel it was your fingernails.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
Mmm. This day is full of good news.
Sent from my Galaxy Nexus using xda app-developers app
Do they let you buy it and what state? Would prefer to buy it online to save on tax but WireFly price is higher than Verizon and Amazon doesn't carry it yet.
Verizon store in Portland Oregon, I told him I'll give him 300 dollars if you let me walk out of that door , he said price in computer is like 9999 dollars.
Sent from my Galaxy Nexus using xda app-developers app
I called my local store and asked if they would be getting them in this week. The girl said that they were only taking pre-orders on it, and then put me on hold for about 5 minutes, after which she told me that they were launching tomorrow (Wednesday). I then made an appointment at 10:30 to get mine! I asked if they already had them in stock and she then checked this and said that they had 3 on hand.
If all goes well, I will have mine at about 11:00 tomorrow, but I have this feeling that I will be disappointed at the last minute (something won't go right and I will end up walking out empty handed and pissed off).
Only 3???
I hope its tomorrow. I want it. Anyway to call CS or anything and see?
spiff72 said:
I called my local store and asked if they would be getting them in this week. The girl said that they were only taking pre-orders on it, and then put me on hold for about 5 minutes, after which she told me that they were launching tomorrow (Wednesday). I then made an appointment at 10:30 to get mine! I asked if they already had them in stock and she then checked this and said that they had 3 on hand.
If all goes well, I will have mine at about 11:00 tomorrow, but I have this feeling that I will be disappointed at the last minute (something won't go right and I will end up walking out empty handed and pissed off).
Click to expand...
Click to collapse
Crap already planned on playing bookie on Thursday, guess ill be stopping by Vz lunchtime tomorrow instead, eh what the hell ill take thurs off too and play with it.
computingwarren said:
Only 3???
I hope its tomorrow. I want it. Anyway to call CS or anything and see?
Click to expand...
Click to collapse
I am in a pretty small market here. I was concerned about the possibility that they wouldn't have many, so I was trying to get an early appointment on Thursday. I never expected that they would tell me that launch was on Wednesday. I honestly think they are mistaken, and that the they won't be able to activate the phone or something (or won't be able to sell it to me).
spiff72 said:
I am in a pretty small market here. I was concerned about the possibility that they wouldn't have many, so I was trying to get an early appointment on Thursday. I never expected that they would tell me that launch was on Wednesday. I honestly think they are mistaken, and that the they won't be able to activate the phone or something (or won't be able to sell it to me).
Click to expand...
Click to collapse
I'd think it will be possible to activate it. Reviewers etc already have a while ago, and I doubt they did anything special to only let them activate it, since they seem to always have pretty good control over when people get the phones anyways. You might get lucky.
Welp guess I'll be going by my VZW store in the morning
omgitswes said:
Welp guess I'll be going by my VZW store in the morning
Click to expand...
Click to collapse
Ditto. I think they've been plenty annoyed with me already asking when the launch date is and if they can reserve one for me (I can't pre-order and keep my Alltel phone online), so maybe they'll just shove one my way early. I called last morning and they said they were "getting them in" today. Whether or not they're available for purchase remains to be seen.
Update: They won't sell them today; going to have to wait until tomorrow.
Called a few stores n no store will sell them until tomorrow
Sent from my SCH-I535 using Tapatalk 2
xXJay_RXx said:
Called a few stores n no store will sell them until tomorrow
Sent from my SCH-I535 using Tapatalk 2
Click to expand...
Click to collapse
Same with the stores near me
Sent from my SGH-I897 using XDA Premium App
Just went by and they said the same thing. Not available until tomorrow
30 minutes late to work for nothing lol
Link. said:
Ditto. I think they've been plenty annoyed with me already asking when the launch date is and if they can reserve one for me (I can't pre-order and keep my Alltel phone online), so maybe they'll just shove one my way early. I called last morning and they said they were "getting them in" today. Whether or not they're available for purchase remains to be seen.
Update: They won't sell them today; going to have to wait until tomorrow.
Click to expand...
Click to collapse
Yeah, I don't think they're allowed to sell today. Probably get in a lot of trouble if they did.
It would be nice if they would make an exception for long time customers....
Will they possibly let us check them out in person first? Do they wait until tonight/tomorrow to put out the display unit or could they already be out?
spiff72 said:
I am in a pretty small market here. I was concerned about the possibility that they wouldn't have many, so I was trying to get an early appointment on Thursday. I never expected that they would tell me that launch was on Wednesday. I honestly think they are mistaken, and that the they won't be able to activate the phone or something (or won't be able to sell it to me).
Click to expand...
Click to collapse
As I expected, I got shot down when I showed up for my appointment. They got the dates mixed up so I wasted 45 minutes of my day.
I set up another appointment for when they open at 10 am Thursday.
Sent from my Nexus 7 using Tapatalk 2
alexmishchuk said:
Just when to my local Verizon store and they have note 2 in stock. Nice rep let me play with it. I notice multi windows options working. WiFi toggle missing from pull down notifications. Oh and the good part, Verizon logo on the button can be removed, it's just painted on the top, you can feel it was your fingernails.
Sent from my Galaxy Nexus using xda app-developers app
Click to expand...
Click to collapse
What about this guy saying the button logo can't be removed? Who to believe?!?!?!
http://forum.xda-developers.com/showthread.php?t=2018603
SirVilhelm said:
What about this guy saying the button logo can't be removed? Who to believe?!?!?!
http://forum.xda-developers.com/showthread.php?t=2018603
Click to expand...
Click to collapse
He is correct , that feeling is etching not paint. Deep in here somewhere is a thread from a review who confirms its an etching and not paint.

Note 2 came in to store!

So i work for verizon and the Note 2 just came in and man this is awesome its quick and everything and i believe bootloader is locked. Also im making vinyl stickers to cover up that damn branding they will be on amazon soon $5 for 5 in white or grey If devs or anyone needing info on it just ask ill try my best :fingers-crossed: But this may be my new phone :good:
I played with it today and I realllly like it. I dont even care if the bootloader is locked. I have an n7 for hacking lol
Lol i got the s3 and the bootloader should be easy to unlock on the note 2 Been playing with it for over an hour and this is so damn feature packed its insane! Also did benchmark test with antutu and got 18500 stock!
theDK10 said:
Lol i got the s3 and the bootloader should be easy to unlock on the note 2 Been playing with it for over an hour and this is so damn feature packed its insane! Also did benchmark test with antutu and got 18500 stock!
Click to expand...
Click to collapse
Pic? and if African Canadian Sock Monkey didn't release that one file for the S3 the S3 probably wouldn't of gotten unlocked but never know really.
JetBlue said:
Pic? and if African Canadian Sock Monkey didn't release that one file for the S3 the S3 probably wouldn't of gotten unlocked but never know really.
Click to expand...
Click to collapse
Already erased it but ill get it out again and do a screen shot for ya and ya very lucky for that but now we know pretty much how they work i hope :fingers-crossed:
JetBlue said:
Pic? and if African Canadian Sock Monkey didn't release that one file for the S3 the S3 probably wouldn't of gotten unlocked but never know really.
Click to expand...
Click to collapse
I just did another test came out a little lower but u get the point haha :highfive:
theDK10 said:
So i work for verizon and the Note 2 just came in and man this is awesome its quick and everything and i believe bootloader is locked. Also im making vinyl stickers to cover up that damn branding they will be on amazon soon $5 for 5 in white or grey If devs or anyone needing info on it just ask ill try my best :fingers-crossed: But this may be my new phone :good:
Click to expand...
Click to collapse
I have a GS3 right now and I'm considering the note 2. Do you think it's worth dropping the $ to get the note 2. I was thinking of selling the GS3 and buying the phone outright, would that be cheapest way of getting one?
Sent from my SCH-I535
jeriel05 said:
I have a GS3 right now and I'm considering the note 2. Do you think it's worth dropping the $ to get the note 2. I was thinking of selling the GS3 and buying the phone outright, would that be cheapest way of getting one?
Sent from my SCH-I535
Click to expand...
Click to collapse
Well its however you wanna pic your poison man lol the Note 2 is awesome and all and its super fast and feature packed but to drop that kinda money on it while you have an s3 thats able to root and unlock is hard to ignore Personally Im gonna wait till s4 comes out cause its looking like 5 inch screen and 1080p :good: But it all depends on what you do for a living and what you want your phone to do haha
Talked to my local Costco (So Cal), they said they hoped to get it today but didn't. Should have it any time. I like getting my phones from Costco as the guys who work there are extremely helpful and when we get my Wife's GS3 they were able to keep her unlimited data. Not sure how
SirVilhelm said:
Talked to my local Costco (So Cal), they said they hoped to get it today but didn't. Should have it any time. I like getting my phones from Costco as the guys who work there are extremely helpful and when we get my Wife's GS3 they were able to keep her unlimited data. Not sure how
Click to expand...
Click to collapse
Thanks for lighting up that idea in my head. Going to check with my local Costco before paying full price.
mi7chy said:
Thanks for lighting up that idea in my head. Going to check with my local Costco before paying full price.
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Click to collapse
HAHA, I've bought my last three phones from Costco. I won't go to the Verizon store anymore.
When we bought my Wife's Inc2 we went to Verizon first. They wanted $199 so out of blind luck we checked Costco, they had it on sale for $30! Best part was that Costco only taxes you on the actual price you pay whereas Verizon taxes you on the full retail price regardless of what you pay for the phone. Don't know how that works but its the case in California.
Also, since we are on the subject: If you pay with your Amex card you get an additional 1 year warranty on the phone. Said Inc2 stopped charging after 16 months of ownership. I called Amex and after answering a few questions we get the full $30 +tax credited to my account essentially making the ownership of that phone free. Good stuff.
theDK10 said:
Well its however you wanna pic your poison man lol the Note 2 is awesome and all and its super fast and feature packed but to drop that kinda money on it while you have an s3 thats able to root and unlock is hard to ignore Personally Im gonna wait till s4 comes out cause its looking like 5 inch screen and 1080p :good: But it all depends on what you do for a living and what you want your phone to do haha
Click to expand...
Click to collapse
You got a point, damn technology is so addicting... I'll see if I can pick up a trade for my GS3 on Craiglist
Sent from my SCH-I535
jeriel05 said:
You got a point, damn technology is so addicting... I'll see if I can pick up a trade for my GS3 on Craiglist
Sent from my SCH-I535
Click to expand...
Click to collapse
Haha i may just buy one so i can trade phones off and on :silly: And i work for a premium retailer and dumb ass corp haha i hate those guys i try to preserve all the unlimited data plans i can

So confused help direct me

I just bought my galaxy outright and while in the store my phone was updated to ME7. Ive come as far as realizing there is no cwm for me7 and I want to custom rom bad.. is there a link that I can track the progress.. two since the phone was bought two days ago and outright paid for would it be worth me returnng it and telling the rep not to update Im in a rush to leave or something..if so what would you tell them the reason for returning?? I assume the stock they have is the same and it seemed there were two updates he did. I was just scatter brained worrying about losing my unlimited I didnt think about locking a boot loader. Thanks guys.
If I remember correctly, someone at a Verizon store told me that if you buy a phone full price, then you can not return it. I would check that out first.
Sent from my SCH-I545 using Tapatalk 4 Beta
http://forum.xda-developers.com/forumdisplay.php?f=2316
Sorry Im slow I see the general Q&A was looking for a thread about me7 cwm development and.....ohhh is this sarcasim should I delete the thread and start in Q&A?? Sorry if thats the case will do.... As for returning I just checked the receipt and it states I have 14 days to return.. I called verizon and was told if there is an issue with the device I could swap it out without the restock fee.. if its a matter of time before its unlocked i can wait if its a never gonna happen thing Ill return it..
SO_dank said:
I just bought my galaxy outright and while in the store my phone was updated to ME7. Ive come as far as realizing there is no cwm for me7 and I want to custom rom bad.. is there a link that I can track the progress.. two since the phone was bought two days ago and outright paid for would it be worth me returnng it and telling the rep not to update Im in a rush to leave or something..if so what would you tell them the reason for returning?? I assume the stock they have is the same and it seemed there were two updates he did. I was just scatter brained worrying about losing my unlimited I didnt think about locking a boot loader. Thanks guys.
Click to expand...
Click to collapse
Ive never heard of them not taking a device back because you bought it outright....if it is within the 14 day period they will exchange the device for a brand new one "no questions asked" however there has to be a reason for the exchange...so its kind of an oxymoron....if you call verizon AFTER the 14 day cooling off period then they will exchange it with a warranty replacement device...and according to my buddy who works at the warehouse for approximately the next 2-4 weeks the warranty replacement devices will be shipped with MDK not ME7...if you exchange for a brand new phone theres no guarantee that it will not be updated....if you wait and get a certified replacement device from the Verizon warehouse itll most likely not have the update for the next few weeks....but next time post this in the Q & A section good luck to you man
JamesPumaEnjoi said:
Ive never heard of them not taking a device back because you bought it outright....if it is within the 14 day period they will exchange the device for a brand new one "no questions asked" however there has to be a reason for the exchange...so its kind of an oxymoron....if you call verizon AFTER the 14 day cooling off period then they will exchange it with a warranty replacement device...and according to my buddy who works at the warehouse for approximately the next 2-4 weeks they warranty replacement devices will be shipped with MDK not ME7...if you exchange for a brand new phone theres no guarantee that it will not be updated....if you wait and get a certified replacement device from the Verizon warehouse itll most likely not have the update for the next few weeks....but next time post this in the Q & A section good luck to you man
Click to expand...
Click to collapse
I bet your state does not allow a no return policy on new merchandise.
Take it back and get the dev edition.
Sent from my GT-I9505G using xda premium
JamesPumaEnjoi said:
Ive never heard of them not taking a device back because you bought it outright....if it is within the 14 day period they will exchange the device for a brand new one "no questions asked" however there has to be a reason for the exchange...so its kind of an oxymoron....if you call verizon AFTER the 14 day cooling off period then they will exchange it with a warranty replacement device...and according to my buddy who works at the warehouse for approximately the next 2-4 weeks the warranty replacement devices will be shipped with MDK not ME7...if you exchange for a brand new phone theres no guarantee that it will not be updated....if you wait and get a certified replacement device from the Verizon warehouse itll most likely not have the update for the next few weeks....but next time post this in the Q & A section good luck to you man
Click to expand...
Click to collapse
Thanks... admin can delete this sorry..
brizey said:
I bet your state does not allow a no return policy on new merchandise.
Take it back and get the dev edition.
Sent from my GT-I9505G using xda premium
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Click to collapse
I have no problem with the phone I'm rooted and running a custom recovery...just trying to help out the next guy with the info I received from a buddy I went to High School with that works in the Texas warehouse
If I was you, I would run a nice warm bubble bath, take your phone, give it a dip for about 4.7 seconds and repack your phone (still covered with bubbles) and take it back to the Verizon store and explain to them (in a polite tone) that the phone is acting kinda funny. I'm sure they will understand.
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SO_dank said:
I just bought my galaxy outright and while in the store my phone was updated to ME7. Ive come as far as realizing there is no cwm for me7 and I want to custom rom bad.. is there a link that I can track the progress.. two since the phone was bought two days ago and outright paid for would it be worth me returnng it and telling the rep not to update Im in a rush to leave or something..if so what would you tell them the reason for returning?? I assume the stock they have is the same and it seemed there were two updates he did. I was just scatter brained worrying about losing my unlimited I didnt think about locking a boot loader. Thanks guys.
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I just took mine back last weekend because I didn't like the locked bootloader and ended up buying the developer edition through samsung. I paid the $35 restocking fee or whatever but If you're gonna pay full price might as well not have to deal with the lockdown.
JamesPumaEnjoi said:
I have no problem with the phone I'm rooted and running a custom recovery...just trying to help out the next guy with the info I received from a buddy I went to High School with that works in the Texas warehouse
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Sorry...meant to quote the op.
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Thread moved

(Q) - CLNRs from Verizon tech support on MDK or ME7?

Hey guys, so i've been having problems with my S4. No matter what I do my sensors malfunction and my NFC doesn't work. I've tried everything, different roms, factory images, nothing fixes it, so i called tech support today to see what I can do. They offered to send me a Certified like new replacement device via overnight Shipping. I played dumb and asked the technician if it will come with "the new update" that the local Verizon store warned me against. He said that it would, but it shouldn't have any problems. I'm not sure if he knew what he was talking about though. Or maybe he meant that it will take the update.
My question is: Has anyone received a CLNR from Verizon lately (like within the last week) and was it on MDK or ME7? I've decided that if it's on ME7 I'm gonna send it back. I'll tell them that I was able to fix my original device or something. It's not gonna be here til Friday and I'm kinda worried about this.
Anybody have any experience with this lately?
I'll tell you right now it's going to be ME7, your chances of getting MDK are closer to zero than anything. Update has been out for a while if you think about it and from past experience Verizon ensures it is pushed to a device before sending it out.
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bc760 said:
I'll tell you right now it's going to be ME7, your chances of getting MDK are closer to zero than anything. Update has been out for a while if you think about it and from past experience Verizon ensures it is pushed to a device before sending it out.
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I wonder if there is a way to request it be MDK. Or cancel my replacement.
Only way to cancel is if it has not shipped, wait till you get the replacement and then call and tell them you are sending it back because your phone is fine now and there is no need for the replacement
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nicholi2789 said:
Hey guys, so i've been having problems with my S4. No matter what I do my sensors malfunction and my NFC doesn't work. I've tried everything, different roms, factory images, nothing fixes it, so i called tech support today to see what I can do. They offered to send me a Certified like new replacement device via overnight Shipping. I played dumb and asked the technician if it will come with "the new update" that the local Verizon store warned me against. He said that it would, but it shouldn't have any problems. I'm not sure if he knew what he was talking about though. Or maybe he meant that it will take the update.
My question is: Has anyone received a CLNR from Verizon lately (like within the last week) and was it on MDK or ME7? I've decided that if it's on ME7 I'm gonna send it back. I'll tell them that I was able to fix my original device or something. It's not gonna be here til Friday and I'm kinda worried about this.
Anybody have any experience with this lately?
Click to expand...
Click to collapse
Mine I got today was mdk...however I went to the store to request and the rep looked in the system and ordered it for me.
My CLNR one came in today and it was on ME7 sadly
sounds about 50/50.....good luck
i received a replacement on wednesday of last week it was MDK.
So just in case anyone is curious and find themselves in a similar situation. I had some hardware problems with my S4 (NFC did NOT work, and my sensors were very very inaccurate), So i called Verizon technical support to see if my phone was still under warranty. I must say that I was very very worried about getting a device with ME7 on it (obviously since I made this thread about it). I have to have my custom Roms hehe.
So when I got them on the phone, first thing they did was what they always do, and seem to think it will solve a hardware issue is make you do a factory reset. I told him I already did ( which wasn't untrue since I had just flashed Beans 6 hehe) and he said he needed to verify that I did. He had me go into settings/data usage. He asked me what they dates it displayed for my data usage cycle were. I said only back to August 22nd. And he said okay thats good. So as an interesting little side note, if you find yourself in a similar situation, that is how they verify you did a factory reset or not. It will store all your data usage statistics all the way back to the last time you did a factory reset. Just an interesting little bit of info.
After that, he was more than happy to send me out a Certified Like New Replacement Via overnight shipping. Before getting off the phone I asked the technician if the device would come with the newest software update on it already. (I played dumb and said that they guys at the local store told me it was no good), he said that, "Yes it will have the newest update pre-installed, but don't worry about it, I have it on my device and it runs solid".
So needless to say I spent the last day and a half worried as heck that it would come with ME7 pre-installed. I had resolved myself to cancel the replacement and just deal with a defective device if it did come with ME7.
But lucky me! Today, I got my CLNR device and it still had MDK on it! Freaking awesome. I thought for sure all their devices would be on ME7 by now.
Anyways, the point of my long winded post is this: Verizon still does have replacement devices (not brand new devices in the store) that are on MDK. So if anyone is having a similar issue. There is still hope!
Sorry for the long post. Just super happy about.
I got a CLNR from verizon last week and it has MDK. I'm happy yours does too!!
Mr Frog said:
I got a CLNR from verizon last week and it has MDK. I'm happy yours does too!!
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Yeah I was just really surprised. Everyone said it would be ME7 for sure, even the technician I talked to, who seemed pretty knowledgeable said it would be updated with the newest ME7 build. He said it by name too. I just hoped he would be misinformed like they usually are. I wasn't very hopeful. Almost jumped for joy when I booted it and saw MDK. I didn't even put the SIM card in it until I had already rooted and installed recovery,
Placed order today. Will be here tomorrow for 'overheating' hope I get mdk the first time. You can request as many replacements as possible until you're happy. Any rep will say. I'm hoping mdk or downgrade to note 2 offer.
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imablackhat said:
Placed order today. Will be here tomorrow for 'overheating' hope I get mdk the first time. You can request as many replacements as possible until you're happy. Any rep will say. I'm hoping mdk or downgrade to note 2 offer.
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Click to collapse
It looks like you will probably get an MDK device. Hopefully anyways. It's not like they can go through and turn on every single one of their CLNR devices and update them. You are right though, I've noticed now that after three consecutive times getting a replacement device for one that is malfunctioning, Verizon will offer you an early upgrade. It's happened to me twice now. Three times, then new phone for you. Think about it, they only win that way. Yeah your getting a new device, but they have your wallet for another two years. It's like their unspoken policy.
Say what you want about Big Red, but they have excellent customer service. That's why I have stayed with them for so long. Every time I have had an issue they have always resolved it for me quickly and efficiently. I mean, they even sent their replacements out via overnight shipping. Very cool. They even make payment arrangements with me whenever I'm having a rough month.
Anyways, you should post here when it arrives tomorrow and let us know whether or not it's MDK.
Got a mdk today. New not refurb too!
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imablackhat said:
Got a mdk today. New not refurb too!
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Click to collapse
Also got an MDK from Asurion today. It's in the original box with all accessories = assuming it's new.
Mine wasn't in original box with accessories but it wasn't a refurb either. The back had a blue sticker was like nb 7/31 donno what that is. But I pealed it off. It was a little blue circle.
Either way. The regular imei and Samsung made in China stuff matched the original and wasn't a refurbished device.seems good!
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imablackhat said:
Mine wasn't in original box with accessories but it wasn't a refurb either. The back had a blue sticker was like nb 7/31 donno what that is. But I pealed it off. It was a little blue circle.
Either way. The regular imei and Samsung made in China stuff matched the original and wasn't a refurbished device.seems good!
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
I didn't have any stickers or dates on mine. The UPC under proof of purchase was blacked out with a sharpie though.
Did you get your phone from asurion or Verizon. Did you lose or damage. Cuz warranty swaps are Verizon.
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