I just bought my galaxy outright and while in the store my phone was updated to ME7. Ive come as far as realizing there is no cwm for me7 and I want to custom rom bad.. is there a link that I can track the progress.. two since the phone was bought two days ago and outright paid for would it be worth me returnng it and telling the rep not to update Im in a rush to leave or something..if so what would you tell them the reason for returning?? I assume the stock they have is the same and it seemed there were two updates he did. I was just scatter brained worrying about losing my unlimited I didnt think about locking a boot loader. Thanks guys.
If I remember correctly, someone at a Verizon store told me that if you buy a phone full price, then you can not return it. I would check that out first.
Sent from my SCH-I545 using Tapatalk 4 Beta
http://forum.xda-developers.com/forumdisplay.php?f=2316
Sorry Im slow I see the general Q&A was looking for a thread about me7 cwm development and.....ohhh is this sarcasim should I delete the thread and start in Q&A?? Sorry if thats the case will do.... As for returning I just checked the receipt and it states I have 14 days to return.. I called verizon and was told if there is an issue with the device I could swap it out without the restock fee.. if its a matter of time before its unlocked i can wait if its a never gonna happen thing Ill return it..
SO_dank said:
I just bought my galaxy outright and while in the store my phone was updated to ME7. Ive come as far as realizing there is no cwm for me7 and I want to custom rom bad.. is there a link that I can track the progress.. two since the phone was bought two days ago and outright paid for would it be worth me returnng it and telling the rep not to update Im in a rush to leave or something..if so what would you tell them the reason for returning?? I assume the stock they have is the same and it seemed there were two updates he did. I was just scatter brained worrying about losing my unlimited I didnt think about locking a boot loader. Thanks guys.
Click to expand...
Click to collapse
Ive never heard of them not taking a device back because you bought it outright....if it is within the 14 day period they will exchange the device for a brand new one "no questions asked" however there has to be a reason for the exchange...so its kind of an oxymoron....if you call verizon AFTER the 14 day cooling off period then they will exchange it with a warranty replacement device...and according to my buddy who works at the warehouse for approximately the next 2-4 weeks the warranty replacement devices will be shipped with MDK not ME7...if you exchange for a brand new phone theres no guarantee that it will not be updated....if you wait and get a certified replacement device from the Verizon warehouse itll most likely not have the update for the next few weeks....but next time post this in the Q & A section good luck to you man
JamesPumaEnjoi said:
Ive never heard of them not taking a device back because you bought it outright....if it is within the 14 day period they will exchange the device for a brand new one "no questions asked" however there has to be a reason for the exchange...so its kind of an oxymoron....if you call verizon AFTER the 14 day cooling off period then they will exchange it with a warranty replacement device...and according to my buddy who works at the warehouse for approximately the next 2-4 weeks they warranty replacement devices will be shipped with MDK not ME7...if you exchange for a brand new phone theres no guarantee that it will not be updated....if you wait and get a certified replacement device from the Verizon warehouse itll most likely not have the update for the next few weeks....but next time post this in the Q & A section good luck to you man
Click to expand...
Click to collapse
I bet your state does not allow a no return policy on new merchandise.
Take it back and get the dev edition.
Sent from my GT-I9505G using xda premium
JamesPumaEnjoi said:
Ive never heard of them not taking a device back because you bought it outright....if it is within the 14 day period they will exchange the device for a brand new one "no questions asked" however there has to be a reason for the exchange...so its kind of an oxymoron....if you call verizon AFTER the 14 day cooling off period then they will exchange it with a warranty replacement device...and according to my buddy who works at the warehouse for approximately the next 2-4 weeks the warranty replacement devices will be shipped with MDK not ME7...if you exchange for a brand new phone theres no guarantee that it will not be updated....if you wait and get a certified replacement device from the Verizon warehouse itll most likely not have the update for the next few weeks....but next time post this in the Q & A section good luck to you man
Click to expand...
Click to collapse
Thanks... admin can delete this sorry..
brizey said:
I bet your state does not allow a no return policy on new merchandise.
Take it back and get the dev edition.
Sent from my GT-I9505G using xda premium
Click to expand...
Click to collapse
I have no problem with the phone I'm rooted and running a custom recovery...just trying to help out the next guy with the info I received from a buddy I went to High School with that works in the Texas warehouse
If I was you, I would run a nice warm bubble bath, take your phone, give it a dip for about 4.7 seconds and repack your phone (still covered with bubbles) and take it back to the Verizon store and explain to them (in a polite tone) that the phone is acting kinda funny. I'm sure they will understand.
Sent from my SCH-I545 using xda app-developers app
SO_dank said:
I just bought my galaxy outright and while in the store my phone was updated to ME7. Ive come as far as realizing there is no cwm for me7 and I want to custom rom bad.. is there a link that I can track the progress.. two since the phone was bought two days ago and outright paid for would it be worth me returnng it and telling the rep not to update Im in a rush to leave or something..if so what would you tell them the reason for returning?? I assume the stock they have is the same and it seemed there were two updates he did. I was just scatter brained worrying about losing my unlimited I didnt think about locking a boot loader. Thanks guys.
Click to expand...
Click to collapse
I just took mine back last weekend because I didn't like the locked bootloader and ended up buying the developer edition through samsung. I paid the $35 restocking fee or whatever but If you're gonna pay full price might as well not have to deal with the lockdown.
JamesPumaEnjoi said:
I have no problem with the phone I'm rooted and running a custom recovery...just trying to help out the next guy with the info I received from a buddy I went to High School with that works in the Texas warehouse
Click to expand...
Click to collapse
Sorry...meant to quote the op.
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Questions and Help issues go in Q&A and Help section
Development is ONLY for developers to post work
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I called to get a replacement ont the 13th. They said it would take a week to get it. I called on the 18th they said it was being proccesed. I called today the 21st they said they are on backorder and have no idea when they will be available. It bothers me that they never tried to inform me of this through email or a stupid texst. Is anyones eles's vibrant on backorder? This realy sucks not getting a eta.
Called last night, same ordeal. Ordered mine a little over a week ago.
Sent from my SGH-T959 using XDA App
Im getting my replacement today no wait ordered it last week
The guy on the couch
good news and bad news...
bad news is, the T-Mobile just got slump by overwhelming phone sending back for 2 majority reasons:
#1 phone hardware/software issue for another refurb phone
#2 people took advantage of the phone upgrades for New phones out in T-Mobile like G2 on 3rd failure crisis
so that is why, many phone are on back order!! bummer...
I was told by some local cellular shops, there is one major pain in the butt issue.
all the phone they are getting from back order 80% have Hardware Lock issue.
Guess T-Mobile is enforcing the HWLock to prevent data wipe and stock Custom Rom.
I got mine an hour ago ordered last week
Sent from my SGH-T959 using XDA App
Was the phone they just sent you hardware locked. I ordered a replacement phone last Friday, bc my usb port had a short. Then Tuesday they informed me it was backordered.
-cuBe
Jonathan Rubcic
Electrical Engineer
There is another thread on this in the general section... This is what I posted there.
I call and talked to tech services [not customer service] and they said they will send me out a replacement, Sad thing is they are on backorder. I called on the 13th they said one week. I called again on the 21st That's when I found out its on backorder. I am going to call ever day till my phone gets here.
I called today 10-22 It started out with cs I told them I was very unhappy paying 500 bucks for a phone that I can't use nor be told when I would get one. I told them I was ready to switch carriers. They transferred me to a account specialist. I told her the same story she said they would pay for shipping and give me one month free data. I asked her why can I order one on line and get it but cant get a replacement for my new one? She put me on hold and came back and said she turned it over to another dept and I would get a update text from them on a new phone. I told her that every day I don't get my phone drives me closer to dropping them. I was nice to them but firm about my displeasure. Will update this thread when I get more info. Sorry about this RANT
Nope I have full access and it was already running the JI6
The guy on the couch
I was glad not to have to worry about bricking with the update that would have been the limit for me I woulda flipped out but all is well now also the gps on your new one will be super accurate...it is on mine
The guy on the couch
My replacement is on backorder as well. I had a MyTouch before my vibrant and needed a replacement. I checked my order status several times a day (like I do now) hoping it would tell me it was shipped. The status was always backorderd and so I called them to see what the hold up was and they just told be it was on backorder and didn't know why. No less that 30 minutes later my phone arrived in the mail. I hope this is the same scenario and that my replacement arrives sooner than later.
The moral of the story, T-Mobile reps don't know **** about what or when the replacements ship.
called again Same crap different day Talked to several ppl loyalty serv. customer serv. and a account specialist. They tried to tell me they have no phones at all. I said I could order one on line, they said they were backorderd too. I went to their site and got all the way to the final check out. It seems like it would have gone threw. So I quit. 2 weeks later and they still can't tell me when I would get one? Maybe i will get a new one instead of a refurb one. I think when think when they see my number they go oh **** he is calling again. What a nice $500. paper weight
update
tmo just sent me a tracking number. Did you guys get one yet?
nomadrider123 said:
tmo just sent me a tracking number. Did you guys get one yet?
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Click to collapse
Yeah, I got one to about an hour ago. Btw, on T-mo's website it still says that my order hasn't shipped yet and that it's still on backorder. Their order status portal is far from accurately up to date.
rizoh66 said:
Yeah, I got one to about an hour ago. Btw, on T-mo's website it still says that my order hasn't shipped yet and that it's still on backorder. Their order status portal is far from accurately up to date.
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I would call tmo if I were you. at ups.com I got this Your package is in the UPS system and has a rescheduled delivery date of 10/29/2010. and in transit I sure hope it's not hardware locked
nomadrider123 said:
I would call tmo if I were you. at ups.com I got this Your package is in the UPS system and has a rescheduled delivery date of 10/29/2010. and in transit I sure hope it's not hardware locked
Click to expand...
Click to collapse
I'm not bothering with a T-Mo rep. The tracking # they sent in a text shows the package shipped yesterday with a delivery date of the 28th. And it probably will be hardware locked... Damn...
Does any one know how long after buying can we still add Insurance?
I dropped mine yesterday and the screen is just black and there is a very miniscule crack at the bottom right corner. The screen doesn't turn on though so I am stuck. I bought mine on June 23rd and received it on June 25th.
I had it in an Incepio case but it obviusly didn't help, it was first time I ever dropped it. It wasn't even that bad of a drop just from table to floor.
I am wondering if I can add insurance and get it replaced after that.
celeox said:
Does any one know how long after buying can we still add warranty?
I dropped mine yesterday and the screen is just black and there is a very miniscule crack at the bottom right corner. The screen doesn't turn on though so I am stuck. I bought mine on June 23rd and received it on June 25th.
I had it in an Incepio case but it obviusly didn't help, it was first time I ever dropped it. It wasn't even that bad of a drop just from table to floor.
I am wondering if I can add insurance and get it replaced after that.
Click to expand...
Click to collapse
its usually 30 days after purchase.
I wonder if they will check since mine is rooted lol.
Assuming you mean insurance (warranty is something you get for free and doesn't cover this sort of problem)... Whatever the duration is, I'm sure you're still within the window. But they probably will need to see the device first, since you would probably not be the first person to break their phone within that window. Verizon is a bunch of morons, but when it comes to money-making, they're not going to people do that.
I think your best bet would probably be to try to get third-party insurance, like what is offered by SquareTrade... http://www.squaretrade.com/android-landing1.
Keep in mind, whichever insurance you have, you'll still have to pay a deductible to get a new phone (or get your phone fixed). For squaretrade, it's $99.
EDIT: Ensquared seems to have a cheaper option. Both the up-front cost of the plan as well as the deductible are less expensive: http://www.ensquared.com/catalog/phone-insurance/1-year-phone-insurance-smartphone
demarcmj said:
Assuming you mean insurance (warranty is something you get for free and doesn't cover this sort of problem)... Whatever the duration is, I'm sure you're still within the window. But they probably will need to see the device first, since you would probably not be the first person to break their phone within that window. Verizon is a bunch of morons, but when it comes to money-making, they're not going to people do that.
Click to expand...
Click to collapse
I am on T-mobile and I have never had this happen before as i had My touch 4G for 2 years dropped a bunch of times and nothing ever got damaged.
celeox said:
I am on T-mobile and I have never had this happen before as i had My touch 4G for 2 years dropped a bunch of times and nothing ever got damaged.
Click to expand...
Click to collapse
Lol... I need to get used to this many-carriers-for-the-same-phone scenario. I'm used to just assuming everyone is on Verizon in my HTC Incredible forums
The point still stands though... I doubt any of the carriers would be dumb enough to give someone an insurance plan without seeing the phone first. But, since I've never gotten insurance on my own carrier, let alone yours, I can't say for sure.
demarcmj said:
Lol... I need to get used to this many-carriers-for-the-same-phone scenario. I'm used to just assuming everyone is on Verizon in my HTC Incredible forums
The point still stands though... I doubt any of the carriers would be dumb enough to give someone an insurance plan without seeing the phone first. But, since I've never gotten insurance on my own carrier, let alone yours, I can't say for sure.
Click to expand...
Click to collapse
I am going to try and put sim card in my brother's phone and call from it see if I can fool them but thanks for all your help.
demarcmj said:
Lol... I need to get used to this many-carriers-for-the-same-phone scenario. I'm used to just assuming everyone is on Verizon in my HTC Incredible forums
The point still stands though... I doubt any of the carriers would be dumb enough to give someone an insurance plan without seeing the phone first. But, since I've never gotten insurance on my own carrier, let alone yours, I can't say for sure.
Click to expand...
Click to collapse
you are not going to believe this, i thought i would try and get insurance anyways, and after a 5 min conversation with the CS t-mobile dude and him telling me i was over the 14 days for insurance, he gave it to me. I called and reported lost after 2 days and after $130 later i am getting one today delivered at home. I even asked if it would be refurbished or not and lade at Assurion said most likely new since it is so new. Now i have to wait and see.
celeox said:
you are not going to believe this, i thought i would try and get insurance anyways, and after a 5 min conversation with the CS t-mobile dude and him telling me i was over the 14 days for insurance, he gave it to me. I called and reported lost after 2 days and after $130 later i am getting one today delivered at home. I even asked if it would be refurbished or not and lade at Assurion said most likely new since it is so new. Now i have to wait and see.
Click to expand...
Click to collapse
Good to hear you got it figured it out. My phone was actually stolen this weekend and I should be getting one tomorrow, I really hope its not refurbished.
That crying face kills me when the thread is about broken screens/phones. Horrible feeling :/
I always thought asurion phones were always brand new?
Sent from my SGH-T999 using xda app-developers app
jjlean said:
I always thought asurion phones were always brand new?
Sent from my SGH-T999 using xda app-developers app
Click to expand...
Click to collapse
nope
I have been using moto phones for a really long time, but with the release of the new moto phone specs today I am now contemplating other options as I cant imagine spending flagship model $$ on what I see as a midrange device(720p, dual core). I am not buying the whole "its an 8 core" bs they are trying to spin. I see it becoming a mess when it comes to anything other than the stock rom, with its special processor cores that support features I do not care about anyways. Not to mention there is no SD card slot.
The s4 is the only other phone I have considered. I am not up for a "free" upgrade until September but I am willing to shell out the $30 for early upgrade NOW if I can still get an s4 that I can root/loki. I am hoping someone who has gone into a VZW store in the last couple of days and picked up an S4 can chime in and fill me in. Was the phone already updated? did the rep update it? (I would have kicked him/her in their nose.. j/k.. or am I? =P) or was it on the rootable firmware when they handed it to you? thanks ahead of time for any input.
I Just want a flagship phone with a 5" FULL HD display, quad core, has 2gigs of ram and an SD card slot that can run AOKP... the S4 is the only phone on VZW that offers exactly that.
I got mine a week ago and it wasn't updated. Another member posted theirs was shipped on the 18th and wasn't updated. Time isn't on your side. You should go in ASAP and try to get one.
Sent from my SCH-I545 using Tapatalk 2
I think I am going to go into the store tomorrow. Before I officially purchase it though I am going to make sure that it is on the old firmware.. MDK at the end of the build # is what I am looking for correct? if it says ME7 I need to walk away for the time being.
DaMadOne said:
I think I am going to go into the store tomorrow. Before I officially purchase it though I am going to make sure that it is on the old firmware.. MDK at the end of the build # is what I am looking for correct? if it says ME7 I need to walk away for the time being.
Click to expand...
Click to collapse
That's correct.
That's what I did at best buy, I said I wanted to see the build number before I bought it.
Sent from my SCH-I545 using Tapatalk 2
mlin said:
That's correct.
That's what I did at best buy, I said I wanted to see the build number before I bought it.
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
Boy! The rep is really not going to like me tomorrow =P not only am I going to seem super picky to them by asking to see the build # they are not going to like me forcing them to use my upgrade on my gf's line that is not an unlimited plan. Then doing a device only switch to my line that is still an unlimited plan. Oh well... work the system.
I just got a replacement Friday with the old firmware and when you buy the phone it should have the old firmware. You should tell them you want to activate it later that you're in a hurry and need to leave.
Sent from my VZW Galaxy S4 using Tapatalk 4 Beta
thanks for the reply guys, makes me feel hopeful that I will be able to get a pre update S4 tomorrow. Will post back when all goes well!
I exchanged mine today and it wasn't updated
Yeah I bought mine today and it wasn't updated but i unknowingly updated it anybody think I can take it back for a new one and what is a good excuse I can use??
DjLuBe said:
Yeah I bought mine today and it wasn't updated but i unknowingly updated it anybody think I can take it back for a new one and what is a good excuse I can use??
Click to expand...
Click to collapse
that sucks.. You can return the phone within 14 days (maybe 30?). Assuming you have your old phone just return the s4 and reactivate the old phone.. then go back a few days later and redo the upgrade.. or drive to the next closest vzw store and redo the upgrade.
DaMadOne said:
that sucks.. You can return the phone within 14 days (maybe 30?). Assuming you have your old phone just return the s4 and reactivate the old phone.. then go back a few days later and redo the upgrade.. or drive to the next closest vzw store and redo the upgrade.
Click to expand...
Click to collapse
I bought it with the finance plan I wonder if that will make a difference
DjLuBe said:
I bought it with the finance plan I wonder if that will make a difference
Click to expand...
Click to collapse
I wouldn't think so. I would imagine it talks about the return policy on the receipt from when you purchased it today.
Yeah it says I'm permitted to make one exchange should i exchange or just give it back and go to another store
Just remember the $35 restocking fee.
Sent from my SCH-I545 using xda app-developers app
Batttie said:
Just remember the $35 restocking fee.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
ooh. I didn't think about that. I would do it and just count it as a $35 lesson.. NEVER take an OTA update.. like NEVER. Until it has been verified to be ok. Which usually doesn't take but a couple of hours if that for someone to verify its safety. Or you can wait and hope another solution will come. But being on a droid bionic now I can say that it may never come. Sure we have safestrap but we never got anything as nice as the loki exploit which is really the next best thing to a fully unlocked bootloader. As I was told.. time is not on your side when it comes to being able to get a pre update S4.
DjLuBe said:
Yeah it says I'm permitted to make one exchange should i exchange or just give it back and go to another store
Click to expand...
Click to collapse
Just try and exchange it.. if they wont for some reason return it and goto a different store. That's what I would do anyways.
On another note I have everything I need to get an S4 rooted and lokified downloaded already and waiting for me to get home from the store tomorrow! Work is going to go by really slow tomorrow =P
DaMadOne said:
Just try and exchange it.. if they wont for some reason return it and goto a different store. That's what I would do anyways.
On another note I have everything I need to get an S4 rooted and lokified downloaded already and waiting for me to get home from the store tomorrow! Work is going to go by really slow tomorrow =P
Click to expand...
Click to collapse
You're lucky I have to wait til Friday I think I'll tell them it's getting to hot randomly Lol I wonder if they'll give me a brand new one tho
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Hey guys, so i've been having problems with my S4. No matter what I do my sensors malfunction and my NFC doesn't work. I've tried everything, different roms, factory images, nothing fixes it, so i called tech support today to see what I can do. They offered to send me a Certified like new replacement device via overnight Shipping. I played dumb and asked the technician if it will come with "the new update" that the local Verizon store warned me against. He said that it would, but it shouldn't have any problems. I'm not sure if he knew what he was talking about though. Or maybe he meant that it will take the update.
My question is: Has anyone received a CLNR from Verizon lately (like within the last week) and was it on MDK or ME7? I've decided that if it's on ME7 I'm gonna send it back. I'll tell them that I was able to fix my original device or something. It's not gonna be here til Friday and I'm kinda worried about this.
Anybody have any experience with this lately?
I'll tell you right now it's going to be ME7, your chances of getting MDK are closer to zero than anything. Update has been out for a while if you think about it and from past experience Verizon ensures it is pushed to a device before sending it out.
Sent from my SCH-I545 using xda app-developers app
bc760 said:
I'll tell you right now it's going to be ME7, your chances of getting MDK are closer to zero than anything. Update has been out for a while if you think about it and from past experience Verizon ensures it is pushed to a device before sending it out.
Sent from my SCH-I545 using xda app-developers app
Click to expand...
Click to collapse
I wonder if there is a way to request it be MDK. Or cancel my replacement.
Only way to cancel is if it has not shipped, wait till you get the replacement and then call and tell them you are sending it back because your phone is fine now and there is no need for the replacement
Sent from my SCH-I545 using xda app-developers app
nicholi2789 said:
Hey guys, so i've been having problems with my S4. No matter what I do my sensors malfunction and my NFC doesn't work. I've tried everything, different roms, factory images, nothing fixes it, so i called tech support today to see what I can do. They offered to send me a Certified like new replacement device via overnight Shipping. I played dumb and asked the technician if it will come with "the new update" that the local Verizon store warned me against. He said that it would, but it shouldn't have any problems. I'm not sure if he knew what he was talking about though. Or maybe he meant that it will take the update.
My question is: Has anyone received a CLNR from Verizon lately (like within the last week) and was it on MDK or ME7? I've decided that if it's on ME7 I'm gonna send it back. I'll tell them that I was able to fix my original device or something. It's not gonna be here til Friday and I'm kinda worried about this.
Anybody have any experience with this lately?
Click to expand...
Click to collapse
Mine I got today was mdk...however I went to the store to request and the rep looked in the system and ordered it for me.
My CLNR one came in today and it was on ME7 sadly
sounds about 50/50.....good luck
i received a replacement on wednesday of last week it was MDK.
So just in case anyone is curious and find themselves in a similar situation. I had some hardware problems with my S4 (NFC did NOT work, and my sensors were very very inaccurate), So i called Verizon technical support to see if my phone was still under warranty. I must say that I was very very worried about getting a device with ME7 on it (obviously since I made this thread about it). I have to have my custom Roms hehe.
So when I got them on the phone, first thing they did was what they always do, and seem to think it will solve a hardware issue is make you do a factory reset. I told him I already did ( which wasn't untrue since I had just flashed Beans 6 hehe) and he said he needed to verify that I did. He had me go into settings/data usage. He asked me what they dates it displayed for my data usage cycle were. I said only back to August 22nd. And he said okay thats good. So as an interesting little side note, if you find yourself in a similar situation, that is how they verify you did a factory reset or not. It will store all your data usage statistics all the way back to the last time you did a factory reset. Just an interesting little bit of info.
After that, he was more than happy to send me out a Certified Like New Replacement Via overnight shipping. Before getting off the phone I asked the technician if the device would come with the newest software update on it already. (I played dumb and said that they guys at the local store told me it was no good), he said that, "Yes it will have the newest update pre-installed, but don't worry about it, I have it on my device and it runs solid".
So needless to say I spent the last day and a half worried as heck that it would come with ME7 pre-installed. I had resolved myself to cancel the replacement and just deal with a defective device if it did come with ME7.
But lucky me! Today, I got my CLNR device and it still had MDK on it! Freaking awesome. I thought for sure all their devices would be on ME7 by now.
Anyways, the point of my long winded post is this: Verizon still does have replacement devices (not brand new devices in the store) that are on MDK. So if anyone is having a similar issue. There is still hope!
Sorry for the long post. Just super happy about.
I got a CLNR from verizon last week and it has MDK. I'm happy yours does too!!
Mr Frog said:
I got a CLNR from verizon last week and it has MDK. I'm happy yours does too!!
Click to expand...
Click to collapse
Yeah I was just really surprised. Everyone said it would be ME7 for sure, even the technician I talked to, who seemed pretty knowledgeable said it would be updated with the newest ME7 build. He said it by name too. I just hoped he would be misinformed like they usually are. I wasn't very hopeful. Almost jumped for joy when I booted it and saw MDK. I didn't even put the SIM card in it until I had already rooted and installed recovery,
Placed order today. Will be here tomorrow for 'overheating' hope I get mdk the first time. You can request as many replacements as possible until you're happy. Any rep will say. I'm hoping mdk or downgrade to note 2 offer.
Sent from my SCH-I545 using Tapatalk 2
imablackhat said:
Placed order today. Will be here tomorrow for 'overheating' hope I get mdk the first time. You can request as many replacements as possible until you're happy. Any rep will say. I'm hoping mdk or downgrade to note 2 offer.
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
It looks like you will probably get an MDK device. Hopefully anyways. It's not like they can go through and turn on every single one of their CLNR devices and update them. You are right though, I've noticed now that after three consecutive times getting a replacement device for one that is malfunctioning, Verizon will offer you an early upgrade. It's happened to me twice now. Three times, then new phone for you. Think about it, they only win that way. Yeah your getting a new device, but they have your wallet for another two years. It's like their unspoken policy.
Say what you want about Big Red, but they have excellent customer service. That's why I have stayed with them for so long. Every time I have had an issue they have always resolved it for me quickly and efficiently. I mean, they even sent their replacements out via overnight shipping. Very cool. They even make payment arrangements with me whenever I'm having a rough month.
Anyways, you should post here when it arrives tomorrow and let us know whether or not it's MDK.
Got a mdk today. New not refurb too!
Sent from my SCH-I545 using Tapatalk 2
imablackhat said:
Got a mdk today. New not refurb too!
Sent from my SCH-I545 using Tapatalk 2
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Also got an MDK from Asurion today. It's in the original box with all accessories = assuming it's new.
Mine wasn't in original box with accessories but it wasn't a refurb either. The back had a blue sticker was like nb 7/31 donno what that is. But I pealed it off. It was a little blue circle.
Either way. The regular imei and Samsung made in China stuff matched the original and wasn't a refurbished device.seems good!
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imablackhat said:
Mine wasn't in original box with accessories but it wasn't a refurb either. The back had a blue sticker was like nb 7/31 donno what that is. But I pealed it off. It was a little blue circle.
Either way. The regular imei and Samsung made in China stuff matched the original and wasn't a refurbished device.seems good!
Sent from my SCH-I545 using Tapatalk 2
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I didn't have any stickers or dates on mine. The UPC under proof of purchase was blacked out with a sharpie though.
Did you get your phone from asurion or Verizon. Did you lose or damage. Cuz warranty swaps are Verizon.
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So just a question...
I recently bought a new phone from Best Buy and got the phone almost free with a new contract.
I made the new line to get the phone subsidized price and put it to my personal account. I plan on possibly cancelling the contract after the 14 days.
Unfortunately, when trying to unroot my phone, there was a mistake that was made partially my fault, partially the guide I read (Not here). So thankfully, I was within my 14 days. The phones bootloader was saying "Locked" and "Tampered". When I returned the phone to best buy, They exchanged the phone without a problem.
Now, since it wasn't through Verizon directly, can Verizon charge my account? And if not, If i suspend my Service for the meantime without billing, can I still cancel my service after the 14 days? (paying the ETF ofcouse)
I believe if you cancel your contract within 180 days you're supposed to return your equipment or you may be charged additionally for it. I used to work for a retailer and that was the policy, so I would assume that it would be the same with Best Buy. That being said, you can still cancel your service, but you might be charged extra for the equipment.
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Response
I work at Beat Buy mobile and there isn't anyway you way that the returned phone will come back to you in anyway. As far as cancelation you can always cancel after the 14 days, but you'll just be charged an early termination fee. However, if you return within the 14 days you'll just be charged the activation fee and prorated charges. You will not have to pay for the phone at all once returned, even after the 14 day policy.
USAN03 said:
I work at Beat Buy mobile and there isn't anyway you way that the returned phone will come back to you in anyway. As far as cancelation you can always cancel after the 14 days, but you'll just be charged an early termination fee. However, if you return within the 14 days you'll just be charged the activation fee and prorated charges. You will not have to pay for the phone at all once returned, even after the 14 day policy.
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So I used to work at a retailer, and we had "Chargebacks" if returned after the 14 days, but before the 180. So Best Buy does not do this? That is good news.
Now even though I returned an obviously bricked via rooting phone, they can't somehow charge me or do something to my account?If so you just made my day! (Not that you peformed this miracle, just helped me worry less lol)
justinisloco said:
So I used to work at a retailer, and we had "Chargebacks" if returned after the 14 days, but before the 180. So Best Buy does not do this? That is good news.
Now even though I returned an obviously bricked via rooting phone, they can't somehow charge me or do something to my account?If so you just made my day! (Not that you peformed this miracle, just helped me worry less lol)
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Ya man I've been working their for about three years. I've returned countless amount of phones, activated and deactivated after activations and have never heard a story about someone getting caught because of a bricked phone being exhanges. All you have to do is activate the new phone on your plan once and once you do that you can deactivate it and do with it what you will. You should be straight man don't stress it.
USAN03 said:
Ya man I've been working their for about three years. I've returned countless amount of phones, activated and deactivated after activations and have never heard a story about someone getting caught because of a bricked phone being exhanges. All you have to do is activate the new phone on your plan once and once you do that you can deactivate it and do with it what you will. You should be straight man don't stress it.
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I activated my HTC one originally with my new number. Then I switched Sims so I can keep my HTC one on my personal account. When I bricked the phone they swapped my HTC one with the new one. That one has yet to be activated on the new line that I'm cancelling. Should I activate it in that account anyway? Or screw it and just cancel with my galaxy s4 on that account still (the line is suspended at the moment and I sold the s4 since anyway)
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justinisloco said:
I activated my HTC one originally with my new number. Then I switched Sims so I can keep my HTC one on my personal account. When I bricked the phone they swapped my HTC one with the new one. That one has yet to be activated on the new line that I'm cancelling. Should I activate it in that account anyway? Or screw it and just cancel with my galaxy s4 on that account still (the line is suspended at the moment and I sold the s4 since anyway)
Sent from my HTC6500LVW using Tapatalk
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Ya bro you should be straight because when you signed the terms & conditions it was with that bricked phone and when best buy did it in exchange the pos system is not affiliated with Verizon at all.
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If you brick your phone and return it under warranty or exchange that is considered fraud and should not be discussed on this site.