[Q] Popping sound while calling - Galaxy S III Q&A, Help & Troubleshooting

Hi,
I have issue with my Galaxy S3 I9300. I got popping sound while I do calls in ear speaker and as well when I turn it on loud speaker, but when I turn some music, everything is clear. So it is only on calls. I replace ear speaker module, but still same problem. Made factory reset and as well put stock ROM, without change. Don't know really what to try else. Any suggestions? Thanks

IceC47 said:
Hi,
I have issue with my Galaxy S3 I9300. I got popping sound while I do calls in ear speaker and as well when I turn it on loud speaker, but when I turn some music, everything is clear. So it is only on calls. I replace ear speaker module, but still same problem. Made factory reset and as well put stock ROM, without change. Don't know really what to try else. Any suggestions? Thanks
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Click to collapse
Is it the same on another network?/ Can you put another sim in to test?

rootSU said:
Is it the same on another network?/ Can you put another sim in to test?
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Click to collapse
So far I only tried T-Mobile UK. I'll try to get somewhere other SIM and will post update.

IceC47 said:
So far I only tried T-Mobile UK. I'll try to get somewhere other SIM and will post update.
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Click to collapse
Its a good place to start. You rule out speaker hardware because it's both speakers. You rule out sound card because music is fine. You ruled out data and normal software by factory reset and flashing ROM....So its telephony services specific.
This is:
Network
SIM card
SIM card slot
Radio software
Radio Interface Layer

Related

Titan big problem...

Hi, I have an htc titan and I live in Italy; I bought it from expansys because here in not on sale yet..My problem is this: when I plug the headphones ( any brand from htc to something else) I'm not able to receive or make phonecalls but I can receive and send sms and the very strange thing is that this happens only with my operator ( TIM) but not with my wife's (Vodaphone). I went to a TIM shop and I've tried new simcards but nothing has changed...Htc cstumor service told me to try to uninstall all the apps I've installed to see if someone of them is causing the problem...what do you think? I am the only one on earth to have this kind of problem...???
Thank you!
Can anybody hell me??
diavolo71 said:
Hi, I have an htc titan and I live in Italy; I bought it from expansys because here in not on sale yet..My problem is this: when I plug the headphones ( any brand from htc to something else) I'm not able to receive or make phonecalls but I can receive and send sms and the very strange thing is that this happens only with my operator ( TIM) but not with my wife's (Vodaphone). I went to a TIM shop and I've tried new simcards but nothing has changed...Htc cstumor service told me to try to uninstall all the apps I've installed to see if someone of them is causing the problem...what do you think? I am the only one on earth to have this kind of problem...???
Thank you!
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Click to collapse
Is the sound still coming out of the speakers of the phone?
diavolo71 said:
Can anybody hell me??
Click to expand...
Click to collapse
I can't Hell you but i guess i can help you LOL j.k
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
First of all thank you for your hell!!
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
1.The phone is already setted on Italy and usually ( i mean without the headphones plugged in ) is working fine..
2. I don't know how can I check the right Tim Freq for Titan and believe me the Tim customer service I don't think is able to know that..
3. I used the automatically set up
4. When the headphones are plugged in the speaker of the phone is not working...I mean the sound comes out of the headphone..
The point is that when I plug the headphones is like I lose the connection but not totally infact the bar is full of signal, i can receive and send sms but when I dial a number the phone call doesn't start and nobody is able to call me...
Another strange thing is that If I dial a number without the headphones I can make a call and then I can plug the headphones without any problems..is like the headphones are blocking just the start of the call...
As you know the headphones is also the antenna for the radio and even if I'm not a technician maybe that's could be the reason...
As I told you with my wife's simcard from vodaphone this problem doesn't happen..And I tried other simcards alway from Tim and some problem!
Please ask me anything you need to know to try to solve the problem..I'm sorry for the video..when I have a little more time I'll try to do it ( I have a 3 months old son and believe me having time for a cellular now is like looking for water in the desert..but I need to solve the problem beacuse I work with my smartphone..)
Ciao!
Giovanni
diavolo71 said:
First of all thank you for your hell!!
Well, there is a few thing you need to check.
1. Set all region to Italy
2. Make sure TIM has the required Freq for Titan, EU Titan would be fine, not sure about AT&T one
3. Use Connection Setup to get the phone automatically set up.
4. yes, like ktdan1 said, check the speaker.
5. Describe more about the error. You should do a little video.
1.The phone is already setted on Italy and usually ( i mean without the headphones plugged in ) is working fine..
2. I don't know how can I check the right Tim Freq for Titan and believe me the Tim customer service I don't think is able to know that..
3. I used the automatically set up
4. When the headphones are plugged in the speaker of the phone is not working...I mean the sound comes out of the headphone..
The point is that when I plug the headphones is like I lose the connection but not totally infact the bar is full of signal, i can receive and send sms but when I dial a number the phone call doesn't start and nobody is able to call me...
Another strange thing is that If I dial a number without the headphones I can make a call and then I can plug the headphones without any problems..is like the headphones are blocking just the start of the call...
As you know the headphones is also the antenna for the radio and even if I'm not a technician maybe that's could be the reason...
As I told you with my wife's simcard from vodaphone this problem doesn't happen..And I tried other simcards alway from Tim and some problem!
Please ask me anything you need to know to try to solve the problem..I'm sorry for the video..when I have a little more time I'll try to do it ( I have a 3 months old son and believe me having time for a cellular now is like looking for water in the desert..but I need to solve the problem beacuse I work with my smartphone..)
Ciao!
Giovanni
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Click to collapse
I see your problem now. Because the same thing happened to me. Can't confirmed yet but i was able to call somebody yesterday with the Headphone on, but the sound come out very crappy with a lot of "bzzzzzz" sound, also the sound of weak signal or something like that. But believe me, we are on the same boat. I used to see my Titan refuse to make a call, like when i dial a number, it just automatically end that call, and everyone who try to call me will receive "tut tut tut tut" rapidly.
I will try to investigate this thing out.
I thought you wasn't able to hear anything from the phone
Ohh is good to know that I'm not alone in this world!!!
Yes I have the same tu tut tu...
As I wrote I can send and receive sms with headphones in, can you?
The italian htc customer service really don't know anything about it! they always confuse the tytn with the titan!! after specyfing what telephone I have they told me to unistall all the apps that I have...but I dind't do it 'cause I'm quite sure this is not the problem...
Anyway, how can it's possibile that we're the only two unlucky guys with this problem?
diavolo71 said:
Ohh is good to know that I'm not alone in this world!!!
Yes I have the same tu tut tu...
As I wrote I can send and receive sms with headphones in, can you?
The italian htc customer service really don't know anything about it! they always confuse the tytn with the titan!! after specyfing what telephone I have they told me to unistall all the apps that I have...but I dind't do it 'cause I'm quite sure this is not the problem...
Anyway, how can it's possibile that we're the only two unlucky guys with this problem?
Click to expand...
Click to collapse
Just wait for it. Probably because Titan is not well known at Italy and it isn't released yet?
I think this is a Hardware Issue somehow, because the headphone that HTC gives us is the same as the one i used on the HD7 and it perform without anyproblem on HD7.
I will contact one of the old HTC American Tech Support who used to help me and i will ask him about it.
I also have a strange carrier related problem.. I used to have Norwegian Chess and no problem at all, but now I've changed to Telenor and got a new simcard.. Now, when I call people that have other carriers than Telenor, like my friend got Tele2, I get the calling tone thru the back speaker.. It's really loud and it's getting on my nerves.. Seems like the Titan really hates simcards?
Still nothing?
diavolo71 said:
Still nothing?
Click to expand...
Click to collapse
I am asking HTC right now, wait for my old technican guy.
Hey, I'm writing just to tell you that today I got the new update (Firmware Version: 20104 - Radio Software: 03.17 - Boot Loader-version: 2.1) but nothing has changed...
Bye!
Hi, finally I got a solution...I bought a bluetooth headphones...

[Q] call quality after rooting

Hi!
I just rooted my SGS3 today and I noticed that some friends of mine had some problems hearing me during the call. I made some other phone calls and my friends confirmed the problem.I did the phone calls under a good network coverage. I'm new to android and I wanted to ask if someone else had the same problem or if there is a solution for it.
Thanks,
No not at all i highly doubt rooting your phone assuming everything was done correctly could have any impact in call quality, mine is fine.
I noticed my call quality is crap today. Not sure when it started, but it's bad. I'm testing by leaving myself voicemails on my work number. I'm starting from a seated position and the call was clear enough, but as soon as I start walking around it gets very badly garbled to where you can't make out what was said. I put the sim back in the galaxy nexus and quality was fine, so I don't think it's the network, also I have full bars.
Is it possible something could be causing interference to the S3 and not the Gnex?
Yes I am rooted, and yes I'm pretty sure that has nothing to do with it.
Was data on at the time? If so, disable and test.
Try another modem or firmware with different modem.
Sent from my GT-I9300T using xda premium

Noise reduction setting during phone calls

Hi all,
I know many people have been experiencing issues when other people cant hear voice.
I have been having this issue for some time, I have tried to disable/enable the noise reduction settings and that has had no effect.
Does anyone know if there is a fix for this?
I called samsung who asked me to do a test using:
*#0283#
which is a voice loop test. It worked perfectly fine.
The Customer Service rep told me I have to send them phone in, I would normally do that but I cannot use my Sim card in another phone because its a micro sim. I dont have another phone anyway so buying a micro sim adapter wont help.
I need my phone for work etc...
Thanks in advance
-r1sh12

Cant make receive calls/texts

Recently bought a second hand S3 on the UK three network and used a unlock code as on t-mobile/orange. It was working fine but recently it stopped sending and receiving calls and texts. Data usage is fine. Not sure when this happened as mainly use it for data as have a works phone. Can remember doing a software update (think to jelly bean) recently but couldn't say whether its started after that. Have used my cut down sim in the wifes S3 and it works okay and put her sim in miner and that has same issue. When I try to call it immediately ends call and texts just fail. Have tried setting to network manually both 2g and 3g and auto, sometimes it say cant register and other times it does but when call ends it then seems to change to another available network. Started to think the imei may have been blocked but wouldn't expect data to work. Anyway rang t-mobile and they said everything looks okay their end and the imei is not black listed but not sure how they could tell that. Said the issue must be with my phone. Have emailed samsung to see what they say but not to hopeful with it being a second hand phone. The bars on the signal seem okay too.
Anybody got any idea's on what to try or do as its currently an expensive data only device. :crying:
Have already tried a factory reset.
hardyp said:
Recently bought a second hand S3 on the UK three network and used a unlock code as on t-mobile/orange. It was working fine but recently it stopped sending and receiving calls and texts. Data usage is fine. Not sure when this happened as mainly use it for data as have a works phone. Can remember doing a software update (think to jelly bean) recently but couldn't say whether its started after that. Have used my cut down sim in the wifes S3 and it works okay and put her sim in miner and that has same issue. When I try to call it immediately ends call and texts just fail. Have tried setting to network manually both 2g and 3g and auto, sometimes it say cant register and other times it does but when call ends it then seems to change to another available network. Started to think the imei may have been blocked but wouldn't expect data to work. Anyway rang t-mobile and they said everything looks okay their end and the imei is not black listed but not sure how they could tell that. Said the issue must be with my phone. Have emailed samsung to see what they say but not to hopeful with it being a second hand phone. The bars on the signal seem okay too.
Anybody got any idea's on what to try or do as its currently an expensive data only device. :crying:
Have already tried a factory reset.
Click to expand...
Click to collapse
If it's not your imei number. Did you have a backup of your efs folder?
Throwing out of the window from my flying Ferrari killer S3 driven by a proud omega team member
Chris_84 said:
If it's not your imei number. Did you have a backup of your efs folder?
Click to expand...
Click to collapse
Didn't have a backup of anything, why? One thing I have noticed is that the sim card doesn't click into the slot. compared it against the wife s3 and the sim card doesn't go as far down as if something is blocking it. Tried my sim in the wifes s3 only putting it in the same distance and it worked fine. Anyway just in case I took some of the plastic off the bottom right up to the metal chip so it would sit in the right place not being all the way down but it still does not work. Whilst having the sim in the wifes phone I diverted all calls to my works mobile and when back in my s3 its shows as calls being diverted so it must be working up to a point. Not sure whats wrong with the sim card slot, the mechanism which you push to insert and release seems to be broken so not sure if this is the cause or just a knock on effect from taking the sim card in and out alot
.
Can the sim card slot/mechanism be replaced/fixed easily?

Caller hears loud buzzing when I answer phone

I have a G925A AT&T version - unlocked. I've been using it on Straight Talk for the past year with no problems. Switched to T-Mobile last week and everything seems to have been going fine. However my husband has had issues where nearly every time he calls me, he hears very loud buzzing-static when I answer the phone and I just hear silence on my end. But the call always goes through when he tries a second time. We thought it was his cell phone (Huawei Honor 8) having problems but today he called me from his landline at work and he heard the exact same loud buzzing-static noise while I got silence. So it has to be something with my S6 Edge. I've searched online and am coming up empty and I can't even figure out if it must be a setting I need to change for T-Mobile or maybe my phone is going bad?
sparksofember said:
I have a G925A AT&T version - unlocked. I've been using it on Straight Talk for the past year with no problems. Switched to T-Mobile last week and everything seems to have been going fine. However my husband has had issues where nearly every time he calls me, he hears very loud buzzing-static when I answer the phone and I just hear silence on my end. But the call always goes through when he tries a second time. We thought it was his cell phone (Huawei Honor 8) having problems but today he called me from his landline at work and he heard the exact same loud buzzing-static noise while I got silence. So it has to be something with my S6 Edge. I've searched online and am coming up empty and I can't even figure out if it must be a setting I need to change for T-Mobile or maybe my phone is going bad?
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Click to collapse
hi . i had the same issue with mine but its not your phone its your provider and or location,regards..
joecool666 said:
hi . i had the same issue with mine but its not your phone its your provider and or location,regards..
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Click to collapse
Hmm - were they able to fix it? Sounds like I'll have to go in to T-Mobile and talk to them, then. This can't go on - it's literally every other phone call and the sound is so loud my husband is afraid it's going to damage his phone.
sparksofember said:
Hmm - were they able to fix it? Sounds like I'll have to go in to T-Mobile and talk to them, then. This can't go on - it's literally every other phone call and the sound is so loud my husband is afraid it's going to damage his phone.
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Click to collapse
i know its very annoying, you might find a booster on the play store, sorry i cant be more of help. but if i find anything to help i will let you know. regards.

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