Hey guys,
I am currently having an issue where my S1 gets stuck on the boot up screen. It seems to freeze on the "Sony" text before it gets to the boot animation and just stays there until I long press the power button to turn off. I tried the reset function first to no avail. Then I let the battery completely drain and recharge before I turned it back on and it still gets stuck in the same place. I have not rooted or done anything to it but download a few apps and a launcher. Two things I would like to avoid is doing a factory reset but more importantly avoid dealing with Sony and their warranty. Any help you all could provide would be appreciated!
Unfortunately you have only this two choices ...
Factory reset or Sony (dealer) warranty ...
andrews1469 said:
Hey guys,
I am currently having an issue where my S1 gets stuck on the boot up screen. It seems to freeze on the "Sony" text before it gets to the boot animation and just stays there until I long press the power button to turn off. I tried the reset function first to no avail. Then I let the battery completely drain and recharge before I turned it back on and it still gets stuck in the same place. I have not rooted or done anything to it but download a few apps and a launcher. Two things I would like to avoid is doing a factory reset but more importantly avoid dealing with Sony and their warranty. Any help you all could provide would be appreciated!
Click to expand...
Click to collapse
I was having wifi issues after rooting and did a factory reset solving my problem. If you don’t have that many apps on your tab I'm pretty sure it will fix your problem. Since you haven't rooted your devise then you should be fine calling Sony tech support if the factory reset doesn’t fix the boot loop.
Thanks for your responses. I spent a lot of time setting up my home pages as hubs so this sucks!
Next question, does anyone know how to perform factory reset without booting up the device? I performed one when I first received it but went through the Settings. Since I cant get past the boot screen, I obviously cant do it that way.
factory data reset
with the tablet off you need to press and hold the volume + button and then press and hold the power button. keep holding both buttons and when you see the sony logo release the power button only. once you get the android system recovery mode you release the volume button and use the volume + and - to navigate the menu and quickly press the power button to make a selection. before you do the reset try this: access the recovery mode and select restart and cancel, your tablet might boot normally.
andrews1469 said:
Thanks for your responses. I spent a lot of time setting up my home pages as hubs so this sucks!
Next question, does anyone know how to perform factory reset without booting up the device? I performed one when I first received it but went through the Settings. Since I cant get past the boot screen, I obviously cant do it that way.
Click to expand...
Click to collapse
If you are unable to enter stock recovery I would think you will probably have to contact Sony. Even if you have adb I don’t think you would be able to do anything because your devise is not rooted. Someone correct if I am wrong.
I believe you are right.
I was unable to get the tablet into recovery using the method stated above. I get to the Sony screen (as always) but when I release the volume button the tablet turns off. Now I have to deal with Sony. Crap! What are the chances they replace it under warranty when I bought it off ebay?
andrews1469 said:
I believe you are right.
I was unable to get the tablet into recovery using the method stated above. I get to the Sony screen (as always) but when I release the volume button the tablet turns off. Now I have to deal with Sony. Crap! What are the chances they replace it under warranty when I bought it off ebay?
Click to expand...
Click to collapse
Call them and play dumb. Tell them that you received it as a gift and you weren’t sure where it was purchased from. It’s worth a shot.
Judah001 said:
Call them and play dumb. Tell them that you received it as a gift and you weren’t sure where it was purchased from. It’s worth a shot.
Click to expand...
Click to collapse
I am good at that! Thanks for the advice!
andrews1469 said:
I am good at that! Thanks for the advice!
Click to expand...
Click to collapse
lol for sure and good luck.
My Solution
I just had this problem, what I did was..
when on the Sony logo I took out my SD card>unplugged power>did a hard reboot>waited about 30sec>then powered the tablet on and it booted normally.
I hope this was somewhat helpful
My Tablet have the same issues. It goes to Sony Service Center. I think is a shame for Sony, because the tablet is 8 months old. That is not quality.
Sent from my GT-I9100 using xda app-developers app
Sony Firmware update
Since I had the lockup on the Sony logo, I have received firmware update 4.0.3 Rev1a I haven't had the problem again yet.
what happened with you can you help me
i have the same problem
thank you ....
Have you tried using a paper clip and reset yet? Worth a shot before staying on hold with Sony.
http://www.youtube.com/watch?v=Vj19eadof3I
Hope it helps.
I got a Lumia 800 and the phone doesnt turn on, doesnt react for charging, buttons pressing and resetting. The phone wasnt flashed and the WP wasnt modified. Unfortunately the warranty has expired. What can I do? I have read an older topic but i didnt find the solution. Thank you
HPiero said:
I got a Lumia 800 and the phone doesnt turn on, doesnt react for charging, buttons pressing and resetting. The phone wasnt flashed and the WP wasnt modified. Unfortunately the warranty has expired. What can I do? I have read an older topic but i didnt find the solution. Thank you
Click to expand...
Click to collapse
Well there are not much options left, my suggestion is to use Nokia Software Updater, you can download it from here: http://www.seidea.com/2013/07/14/nokia-software-updater-for-retail-3-08/
Wish you luck and keep us informed,
Hey guys,
I have a problem with my nokia lumia 920 its been packed away untouched for a long time but when I got it out to start using it within the first day the screen has already had this issue any help will be appreciated, I have tried the usual reset (hard and soft) I have also tried nokia's software recovery system nor did that work either. I have attached a picture of what my screen looks like when on. If you guys need any more info let me know.
Dear All,
I have been using xda for long time as a user of the huge amount of knowledge in these pages...
Thanks to this community I got the most out of my samsung Galaxy S, Galaxy SII, Galaxy SIII and LG G2.
Now I have an Xperia Z2 D6503. I've been using it for a month and I love it.
But this is my problem.
2 days ago I was using the phone normally, I checked google maps and I put the phone under charge.
An hour later, I went to check the phone, and the phone was unresponsive: black screen, impossible to turn off/restart, no sound, no apparent activity. The only sign of life is a red led when I press the power botton.
The phone is with the original stock (firmware 17.1.A.2.69), I rooted it with a guide I found here (of course) just to use an app like android firewall.
I tried to search the forum for something like this, but honestly all I could find was something similar for the Xperia Z and what was proposed there to restart the phone didn't work (power+volume up).
I also tried to restart the phone with the off button inside the slot where the sim card is. That didn't work either.
Please let me know how can I move forward. As anybody else experienced something like this?
Thanks for your support!
Try flashing official firmware with flashtool maybe? Maybe this will help, I don't know man.
and what about hard reboot, by maintaining power and volume up until the 3 vibrations?
MrYous said:
Dear All,
I have been using xda for long time as a user of the huge amount of knowledge in these pages...
Thanks to this community I got the most out of my samsung Galaxy S, Galaxy SII, Galaxy SIII and LG G2.
Now I have an Xperia Z2 D6503. I've been using it for a month and I love it.
But this is my problem.
2 days ago I was using the phone normally, I checked google maps and I put the phone under charge.
An hour later, I went to check the phone, and the phone was unresponsive: black screen, impossible to turn off/restart, no sound, no apparent activity. The only sign of life is a red led when I press the power botton.
The phone is with the original stock (firmware 17.1.A.2.69), I rooted it with a guide I found here (of course) just to use an app like android firewall.
I tried to search the forum for something like this, but honestly all I could find was something similar for the Xperia Z and what was proposed there to restart the phone didn't work (power+volume up).
I also tried to restart the phone with the off button inside the slot where the sim card is. That didn't work either.
Please let me know how can I move forward. As anybody else experienced something like this?
Thanks for your support!
Click to expand...
Click to collapse
I suggest you go back to stock using flashtool, use it for a while just stock and see if this happens again. If it does, there's something wrong with your phone, but i don't think that's the case.
Try and tell us.
diego9016 HugePotato thanks for your answer! is there any way I can save my data first before flashing?
sensei_sai how do I perform the hard reboot? if I press power and volume up the phone does 3 vibrations, then nothing. what next? how do I hard reboot?
thanks for your help!
I'm currently travelling but when back home in a week I'll definitely go back to stock. But in the meantime, I'm so anxious to save the data stored in the phone.
thanks again!
Delete
hi RocketSauce83 thanks!
yes. as I said in the first post, I did try the reset button. Unfortunately nothing happens....
Delete
When I put it on charge the red led blinks regularly as usual. Apart that, nothing else.
Delete
Have you tried to repair using Sony PC Companion?
That usually helps me if I get stuck
RocketSauce83 said:
Well that sucks
Here is another thread with something similar issues. http://forum.xda-developers.com/showthread.php?t=2744371
Click to expand...
Click to collapse
Thanks, I read that post. Interesting, but basically no solution except getting the phone replaced under warranty. I'd go for that, but I wish there was a way to save my data first. I've something in the phone only with no backup.
MotoXoom said:
Have you tried to repair using Sony PC Companion?
That usually helps me if I get stuck
Click to expand...
Click to collapse
I haven't tried that yet, as I'm currently travelling.
for my phone was also blinking with a red light when put for charging through the usb or even the charger and then i later found out is because i locked my bootloader when i was in root and had to reflash the stock rom to get it back up
shockerz1z said:
for my phone was also blinking with a red light when put for charging through the usb or even the charger and then i later found out is because i locked my bootloader when i was in root and had to reflash the stock rom to get it back up
Click to expand...
Click to collapse
Did your pc recognize your z2, because I can't seem to get it work on my pc to flash a stock Rom. I only get a blinking red light and when I press the power and volume up I get 3 vibrations that's about it.
malek777 said:
Did your pc recognize your z2, because I can't seem to get it work on my pc to flash a stock Rom. I only get a blinking red light and when I press the power and volume up I get 3 vibrations that's about it.
Click to expand...
Click to collapse
shockerz1z malek777
when I connect the phone to the USB I see that the laptop tries to install the drivers and it fails.
But this is my work laptop and I cannot install sony drivers. I don't know if my desktop at home would recognize the phone. I'll try when I get back.
For the rest, the experience is as discribed by malek777, doing power and volume up I get 3 vibrations and that's it.
I fortgot to mention, I rooted the phone without unlocking the boatloader.
MrYous said:
shockerz1z malek777
when I connect the phone to the USB I see that the laptop tries to install the drivers and it fails.
But this is my work laptop and I cannot install sony drivers. I don't know if my desktop at home would recognize the phone. I'll try when I get back.
For the rest, the experience is as discribed by malek777, doing power and volume up I get 3 vibrations and that's it.
I fortgot to mention, I rooted the phone without unlocking the boatloader.
Click to expand...
Click to collapse
I figured out a way to use the companion app to go back to stock. When you get to the part in repair my device to connect your device, phone must be plugged in.
Hold the power button and volume up, once you hear the 3 vibrations let go of all and hold volume down. You will see a red light and then a green one. You're phone now in download even though there nothing on the screen.
Let me know if this works for you.
malek777 said:
I figured out a way to use the companion app to go back to stock. When you get to the part in repair my device to connect your device, phone must be plugged in.
Hold the power button and volume up, once you hear the 3 vibrations let go of all and hold volume down. You will see a red light and then a green one. You're phone now in download even though there nothing on the screen.
Let me know if this works for you.
Click to expand...
Click to collapse
Thanks malek777 I'll try it when I got home.
Something similar happened to me, I know that's a little silly answer but can you tried charging with another charger/cable?
tel033 said:
Something similar happened to me, I know that's a little silly answer but can you tried charging with another charger/cable?
Click to expand...
Click to collapse
hi tel033 I tried to plug it with a different cable. What should happen? The only thing that happens is the red led blinking.....
thanks again.
Same thing happened to me. week 22. Got a replacement. Stock Phone, no root.
Hello,
My little brother dropped his phone off today because he noticed it no longer boots past the Cricket logo screen. He mentioned that when the phone died, he plugged it in to charged and noticed this issue occurred shortly after. I then began doing some troubleshooting with the device to see what I can do to attempt to fix it but had no luck.
I have tried the following..
Hard reset - Volume Down + Power Button
Hard reset - Volume Down + Power Button + Release Power Button then tap it again
Pulled the battery out
Pulled the SIM card out
I am lost at what to attempt next. I cannot find the stock firmware anywhere online specifically for this model which supports Cricket. Do any of you have any other ideas or suggestions?
Thanks!
Have you tried this? Good luck!
RAZERZDAHACKER said:
Have you tried [rul=https://lg-firmware-rom.com/downloads/lg-k540-stock-firmware-lgk540at-v11b-lg-up-dll-for-k540-and-lg-up/]this[/url]? Good luck!
Click to expand...
Click to collapse
$30 for the stock Firmware???
mobbdeep said:
$30 for the stock Firmware???
Click to expand...
Click to collapse
**** my bad
mobbdeep said:
Hello,
My little brother dropped his phone off today because he noticed it no longer boots past the Cricket logo screen. He mentioned that when the phone died, he plugged it in to charged and noticed this issue occurred shortly after. I then began doing some troubleshooting with the device to see what I can do to attempt to fix it but had no luck.
I have tried the following..
Hard reset - Volume Down + Power Button
Hard reset - Volume Down + Power Button + Release Power Button then tap it again
Pulled the battery out
Pulled the SIM card out
I am lost at what to attempt next. I cannot find the stock firmware anywhere online specifically for this model which supports Cricket. Do any of you have any other ideas or suggestions?
Thanks!
Click to expand...
Click to collapse
u ever find the firmware for this device