need help with factory reset - Sprint Samsung Galaxy Note 3

I have a Note 3 with a cracked lcd that I need to send back to the insurance company but would like to factory reset it to remove all my information/data. How can this be done without a working screen? The Samsung people at Best Buy have tried but when I try to sync it with Kies it tells me to unlock device which is what it would do before the screen broke if i had it locked. Any ideas? Thanks. And I also posted this on ppcgeeks as well. Just in case.

If you are going through insurance you could just claim it stolen then no device is needed to send back.
Sent from my SM-N900P using xda app-developers app

I had already told them the screen was broken unfortunately. But I got the factory reset done. Thanks.

thebackdraft said:
I had already told them the screen was broken unfortunately. But I got the factory reset done. Thanks.
Click to expand...
Click to collapse
Share details plz.

Use ODIN to flash back to stock hold vol down and home button while pushing power and then select by up vol.... Then plug in while ODIN is open and it should open a com port .... use stock Tar there is a mj4 around here somewhere
Sent from my SM-N900P using Xparent BlueTapatalk 2

Related

Bricked Galaxy Note

Kind of a loss here. I have a At&T Galaxy note that I rooted and put clock work recovery mod on.
I accidentally downloaded a rom for the SGH-I777 not 717, and tried to flash in CWM. Now my phone wont even power on. Am I totally screwed?
Can you get into download mode or cwm from the powered off state?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
If its less than 30 days return it.. That's probly your only option.
Sent from my SAMSUNG-SGH-I717 using XDA App
N3RD420 said:
If its less than 30 days return it.. That's probly your only option.
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
If he can gain either modes i mentioned than couldnt he restore?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
I think u r screwed. But yeah just call sammy ask for a replacement
Sent from my SAMSUNG-SGH-I717 using xda premium
nash2000 said:
Can you get into download mode or cwm from the powered off state?
Sent from my SAMSUNG-SGH-I717 using Tapatalk
Click to expand...
Click to collapse
Yea I agree with him if you can get into download mode you can odin to stock reroot and get cmr and install custom rom
Sent from my rooted GINGERBREAD Running DROID 3 using the gifts god gave me
The answer to everything is not 'get a replacement'. The guy above asking if download mode is accessible is spot on.
Provided you can get in there, reflashing a stock package for the i717 isn't impossible and should restore full functionality.
Best of luck
You can always try the Samsung Jig, it still works on my Note.
All im saying is if it won't turn on how can he get in DL mode? That doesn't make sense. Some say jigs work and some say they don't..
Sent from my SAMSUNG-SGH-I717 using XDA App
N3RD420 said:
All im saying is if it won't turn on how can he get in DL mode? That doesn't make sense. Some say jigs work and some say they don't..
Sent from my SAMSUNG-SGH-I717 using XDA App
Click to expand...
Click to collapse
Download mode is not only if the phone powers on.
there maybe other things going on. the DL mode is a completely valid question. and i hope that he can.
a jig may work as well, i had luck with home made jigs from resiters. with about the 301 of resistance. but that was not for the note.
the2rrell said:
Download mode is not only if the phone powers on.
there maybe other things going on. the DL mode is a completely valid question. and i hope that he can.
a jig may work as well, i had luck with home made jigs from resiters. with about the 301 of resistance. but that was not for the note.
Click to expand...
Click to collapse
Thats what I'm saying. I mean, when I gain download mode my phone is off...stands to reason it could work in this case. I hope it gets rocking again.
Sent from my SAMSUNG-SGH-I717 using Tapatalk 2
my friend i just brick my att note, you said the jig worked on yours?
The response from above is a legit one....just because you cannot turn screen on dosent mean you cannot enter download mode.....try wont hurt any thing..juat out of curiosity hold the power button down for like 20 seconds, will it vibrate?
help
I need help I flashed my phone with I777 firmware and there's no life on the phone is this how easy my phone can go the painfully thing is that I'm in Nigeria I have a usb jig will try it wen I find it jtag I don't know were it can be done in Nigeria God please help me out of this
Yeah you wanted an i717 ROM instead if you can't get into recovery or download mode you have a hard brick and JTAG is really your only option. If you have access to a computer try Odin or kies as a last resort but I'm pretty sure your bricked sorry.
Sent from my SAMSUNG-SGH-I717 using xda premium
bronx07 said:
I need help I flashed my phone with I777 firmware and there's no life on the phone is this how easy my phone can go the painfully thing is that I'm in Nigeria I have a usb jig will try it wen I find it jtag I don't know were it can be done in Nigeria God please help me out of this
Click to expand...
Click to collapse
Did you read all the posts in the thread?
Can you get in in download mode? (hold volume down and press power)
If can not get in download mode, No one can save you here. The usb jig is your only hope you have. Or send it out to get repaired.
If you flash the wrong rom your phone needs JTAG service. You can send it from Nigeria using DHL and pre-pay the JTAG guy at www.mobiletechvideos.com. The JTAG is $50 but I don't know the shipping cost.
Don't quote, reply. If you quote, edit.

[Q] Will this Jig work for this Phone ?? If not what will ??

I recently purchased this Jig from Ebay and was wondering if anyone has any insight if this particular jig works on this Samsung Galaxy S3 Variant.
http://www.ebay.ca/itm/261046110410?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
Bought the phone in Canada and not to sure what to do ??? My phone is indefinitely Hard Bricked and not sure where to go from here ???? :S
Did you try going into download mode by down on the volume pad, home button and power button all together and holding it?
From what I've heard, it should.
smit1594 said:
Did you try going into download mode by down on the volume pad, home button and power button all together and holding it?
Click to expand...
Click to collapse
Yes, it is indefinitely Bricked ! Trust me my friend I have tried that many times already
It looks just like the one I have. It does get you into download mode.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
americasteam said:
It looks just like the one I have. It does get you into download mode.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Thanks for confirming americasteam. I was worried It wasn't going to work and I had my doubts about getting my brand spanking new S3 back up and running
Cheers
americasteam said:
It looks just like the one I have. It does get you into download mode.
Sent from my SAMSUNG-SGH-I747 using Tapatalk 2
Click to expand...
Click to collapse
Just to clarify things. My phone has a black screen and shows the QHUSB_DLOAD on my computer.
Will the Jig still get my phone into Download mode ???
the video says it resets the flash counter too.. is that right?
tillithz said:
the video says it resets the flash counter too.. is that right?
Click to expand...
Click to collapse
I think for the flash counter you need an app called TriangleAway....
The Jig I think would only be good to force your phone into DMode
Fuzz21 said:
I recently purchased this Jig from Ebay and was wondering if anyone has any insight if this particular jig works on this Samsung Galaxy S3 Variant.
http://www.ebay.ca/itm/261046110410?ssPageName=STRK:MEWAX:IT&_trksid=p3984.m1423.l2649
Bought the phone in Canada and not to sure what to do ??? My phone is indefinitely Hard Bricked and not sure where to go from here ???? :S
Click to expand...
Click to collapse
I was told by many people that the JIG will not work, I tried one and it didnt. I sent my bricked S3 to mobiletechvideos.com. They are the only ones who can fix fully bricked phones.
http://forum.xda-developers.com/showthread.php?t=1526600&highlight=titanium
This is the guy that makes them. He's on the forums.
http://forum.xda-developers.com/member.php?u=500006
I would contact him. Great guy.
tillithz said:
the video says it resets the flash counter too.. is that right?
Click to expand...
Click to collapse
On the GS3 the jig will only put you in download mode. It will NOT reset the flash counter as it did with earlier Samsung phones.
Sent from my A500 using Tapatalk 2

[Q] hard bricked or what? help plz! :'(

Hi!
I have the samsung galaxy note i717, a few days ago the phone shutted down by itself while i wasn't ussing it, it read online that it was too much apps. i did the soft and hard reset and i had the same issue, so i read the next step was a factory reset. so i did it, and wipe the cache. after that, the phone started to reboot/restart by itself while i wasn't using it or wasn't charging... i did the factory reset, reboot it and even reinstalled it the firmware again on kias, but, the problem keep happening. today i left it charging for a long time and the phone won't turn on, it doesn't even show the battery logo, no download mode, no safe mode, no reset mode... and i think it is hard bricked. i read about jtag, changing the motherboard, or use a jig... i want to know what u guys think about this... i bought it on ebay and i would have to return the phone otherwise, so i'm trying to fix it by myself...
ty :fingers-crossed:
Can you still be able to go on download mode for odin?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
COA4178 said:
Can you still be able to go on download mode for odin?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
i tried but Odin doesn't recognize it
Have u tried a different cable?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
COA4178 said:
Have u tried a different cable?
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
Click to expand...
Click to collapse
yeah i did.. i tried with different chargers and cables and it wont turn on. so odin isn't recognizing it
I've kinda seen comments that jtaggn is like pretty efficient but you would have to do alot and jign plug tht thing and c if it will wake it up. Sometimes works and sometimes doesn't depends.how bricked the note is i guess a more direct app is jtaggn
Sent from my SAMSUNG-SGH-I717 using xda app-developers app
I've read a few posts where some users have issues with the power button sticking..
Try different USB ports on your PC if you can access download mode your still good.
Sent from my SAMSUNG-SGH-I717 using xda premium
JTAG is for a phone with the rom from another phone flashed to it. You can't enter recovery and Odin doesn't recognize it. It is the only way to bypass the boot and flash the correct rom.
Jig is for phones that won't go into recovery by software or buttons.
I think you have a battery issue. Trade with someone, then you will probably need the jig ($3.00 from ebay) to get into recovery.
well guys thanks a lot! but, i took it somewhere and the dude changed the battery nothing hapened and he told me i should just return it and i did. i loved that cellphone!

First hard brick? HELP!

I was trying to do an odin factory restore, everything looked as if it went ok. Green pass and all but no reboot on the phone. Im getting NOT a single thing from the device (no led, no screen, no downloading menu) but when plugged into the PC it recognizes something being connected and sounds off but odin won't find it either. These are the directions I followed http://www.sxtpdevelopers.com/showthread.php?t=237
after flashing I noticed up on the title it says SPH-I545 but it says for verizon. Any help would be appreciated. The battery should be about 60%.
Also possible first hard brick (sch-i545)
dnar56 said:
I was trying to do an odin factory restore, everything looked as if it went ok. Green pass and all but no reboot on the phone. Im getting NOT a single thing from the device (no led, no screen, no downloading menu) but when plugged into the PC it recognizes something being connected and sounds off but odin won't find it either. These are the directions I followed
after flashing I noticed up on the title it says SPH-I545 but it says for verizon. Any help would be appreciated. The battery should be about 60%.
Click to expand...
Click to collapse
I'm not exactly sure what happened to my s4. I had it rooted with the latest firmware and it was fine for days. Then I rebooted and identical symptoms described above. Please tell me....or rather us there is a way around this. Please PM me if need be. Thanks in advance.
dc
I was stock 4.2.2 unrooted
Sent from the Matrix
Is your phone a verizon phone? Have you tried doing a battery pull and then using the key combo to boot into odin/download mode?
Sent from my SCH-I545 using Tapatalk 2
yes verizon
dnar56 said:
I was trying to do an odin factory restore, everything looked as if it went ok. Green pass and all but no reboot on the phone. Im getting NOT a single thing from the device (no led, no screen, no downloading menu) but when plugged into the PC it recognizes something being connected and sounds off but odin won't find it either. These are the directions I followed
after flashing I noticed up on the title it says SPH-I545 but it says for verizon. Any help would be appreciated. The battery should be about 60%.
Click to expand...
Click to collapse
hexitnow said:
Is your phone a verizon phone? Have you tried doing a battery pull and then using the key combo to boot into odin/download mode?
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
Yes, I have been trying everything for hours now. I know this is only my second post, but Ive been doing this since the beginning. I have always received the help I needed via these forums, but clearly something has happened and I've soft bricked on many a droid phone and always found my way to a solution, but no lights, no vibration, yet when plugged into a computer, just as the first post mentions....it can tell a device was plugged in, but driver installation fails. I'm almost certain I hard bricked it and I'm very upset. I have an insurance policy that covers absolutely anything with a brand new device, but I have never filed a claim and can't afford to wait. I really messed up this time.....
dc
Same here! Never had any issues like this before, odd it happened to us both at the same time. Was your phone purchased used or new?
Sent from the Matrix
Brand new several months old from Verizon Dealer
dnar56 said:
Same here! Never had any issues like this before, odd it happened to us both at the same time. Was your phone purchased used or new?
Sent from the Matrix
Click to expand...
Click to collapse
Brand new several months old from Verizon Dealer. I never had a problem, worked like a charm always. Do you think there is a trick to get these bad boys operational again? All we need is for them to turn on and we can do the rest. I am so ticked off right now...
shot211
I hope so. Tomorrow I'm going to delete the drivers and see what happens. I read somewhere to disconnect from PC pull out battery, hold both volume buttons down insert battery then plug it into the PC while still holding the two buttons. That didn't work for me though
Sent from the Matrix
No suggestions anyone
Sent from the Matrix
dnar56 said:
No suggestions anyone
Sent from the Matrix
Click to expand...
Click to collapse
If you can not get into odinmode (download mode) or recovery, sounds like you are hard bricked and out of luck.
If you CAN get into odin mode, are you on Mdk or me7? Can use this method then. http://forum.xda-developers.com/showthread.php?t=2301259
Only other suggestion is to get the "kies" software and do an emergency update from there if it can recognize the device correctly.
From past experience when i bricked a previous smartphone, the end result was my computer would beep and recognize something was connecting, but never add it to devices would contiously beep on and off if i unplugged and plugged back in, and phone would not boot into any mode.
Damn. Thanks for the info.
Sent from the Matrix
Please try
http://www.samsung.com/us/kies/
You may want to try a jig:
http://item.mobileweb.ebay.com/viewitem?itemId=130901739957
Sent from my SCH-I545 using xda premium
ztkryan said:
You may want to try a jig:
http://item.mobileweb.ebay.com/viewitem?itemId=130901739957
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
States right at the bottom no jig will fix a hard bricked phone which is what it sounds like he has unfortunately. Pretty sure the only way to fix a hard bricked phone is jtag.
Sent from my SCH-I545 using Tapatalk 2
True but is it really a hard brick if the computer knows it is plugged in?
Sent from my SCH-I545 using xda premium
ztkryan said:
True but is it really a hard brick if the computer knows it is plugged in?
Sent from my SCH-I545 using xda premium
Click to expand...
Click to collapse
Yes and no haha. sometimes your pc will still make noise when you plug it in. Op google heimdall and give that a shot thats about the only thing I can think of. Never had to resort to it so cant confirm whether it works or not but its not like you have anything to lose at this point.
Sent from my SCH-I545 using Tapatalk 2
Tried kies but won't recognize the phone. I uninstalled the drivers now I get no notification from the computer. I'll try the other suggestion.
Sent from the Matrix
I appreciate the help
Sent from the Matrix
hexitnow said:
Yes and no haha. sometimes your pc will still make noise when you plug it in. Op google heimdall and give that a shot thats about the only thing I can think of. Never had to resort to it so cant confirm whether it works or not but its not like you have anything to lose at this point.
Sent from my SCH-I545 using Tapatalk 2
Click to expand...
Click to collapse
I don't think heimdall will work because I can't access download mode. To eBay she goes.
Sent from the Matrix
Like i said i havent used it personally only read about it but from what i read you dont have to be in download mode for heimdall. You can use it to flash the original bootloader and if it takes I think youll be able to then go into download mode and revive your phone.
Sent from my SCH-I545 using Tapatalk 2

ADB HELP! Digitizer broke and I am trying to pull contacts+sms. Manufacture warranty?

recently, my phone was dropped with an otterbox case and the digitizer cracked. allowing me to turn on the device and nothing more. I am able to get onto a PC and install ADB and SDK manager on my PC to help speed up the process but from there, I only know how to backup everything. something on the lines of adb -backupall
I really only am looking to restore contacts and a few other personal data. THE PHONE IS ROOTED. but again, i simply cannot do anything with the screen being broke. any help with adb to restore contacts would become a huge relief as i did not sync everything with gmail. also, is this something covered under the manufacturer warranty?
Thanks!
Try to get Samsung kies
Sent from my Amazon OtterX using Tapatalk
Try android screencast: https://code.google.com/p/androidscreencast/
If that doesn't work try this: http://www.reddit.com/r/Android/comments/1r2zha/how_i_managed_to_use_my_android_device_with_a
Sent from my SCH-I545 using Tapatalk
THANKYOU! Once i get home from work I will keep you posted!
PaulyK said:
THANKYOU! Once i get home from work I will keep you posted!
Click to expand...
Click to collapse
Hit the thanks button
Sent from my SCH-I545 using Tapatalk

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