Anybody else experience this: just the other day, more than half of my screen on the xperia tablet z turned green. You can see it really, when using an app, or the browsers, when the background would be white.
I'm assuming it's a hardware defect and not software?
Is it a known issue, with a fix?
Unfortunately, I bought the tablet off of ebay, so a return wouldn't be possible; have had it for a while and it was fine, and this just started happening the other day.
Unfortunately, if there's no fix, I may have to unload it for $50-$100 back on ebay again, as is, and take the loss.
dkarageo said:
Anybody else experience this: just the other day, more than half of my screen on the xperia tablet z turned green. You can see it really, when using an app, or the browsers, when the background would be white.
I'm assuming it's a hardware defect and not software?
Is it a known issue, with a fix?
Unfortunately, I bought the tablet off of ebay, so a return wouldn't be possible; have had it for a while and it was fine, and this just started happening the other day.
Unfortunately, if there's no fix, I may have to unload it for $50-$100 back on ebay again, as is, and take the loss.
Click to expand...
Click to collapse
Has there been any damage done to the device?
Related
does this happen to you?
i was playing on my tablet then the screen turn soooo dark
like as if the bright setting is turn all the way down.
i can hardly see to operate, i press the power button then again to login.
but when i check the setting it appear untouch
even after turning off auto brightness.
Mine kinda does this... mine just goes super dark, but i usually just touch the screen or the power button and it brightens back up, just like a laptop getting ready to go into sleep or hibernate mode.
It happens again after I set timeout tok 30 m3inutes
It could be bad lcd, I could not see a thing.
That would suck if it is a bad LCD, but at least it would be under warranty!
This happened to me, I think it is because I had brightness at maximum... I turned the brightness slightly down and it has happened again. But maybe that's just me?
Sent from my Sony Tablet S using xda premium
It has a light sensor and auto-adjust capability. I've notice as I move around with mine or change how room light hits it will darken or brighten. Doesn't bother me enough to go looking for some settings to disable it, but there should be some there.
I have the same problem too... everytime I turn off the screen using the power button then turn on again the screen turn very dark when the setting is set to auto brightness... it is very annoying while doing something on the S and went away from a while then come back to use it the brightness is totally so dim...
I'm sorry to say but you guys have a defective unit. Just switch it in right away.
turn off auto brightness.
I contact newegg yesterday but no reply yet.
edit: i call them via phone got my shipping label.
Turning off auto brightness doesnt help, but tuning down the brightness from max down slightly I havent had the issue.
If it happens again ill have to send this back, I feel bad loosing the official siony screen cover.
Byt loosing $30 is better than five ninty-nine us dollars.
Sent from my Sony Tablet S using XDA Premium App
The issue describedhappened to my first one which is why I know it. Just re turn it. Its not normal behavior.
It is the Android problem, not Sony. Unless you change OS....
sixthday said:
It is the Android problem, not Sony. Unless you change OS....
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Click to collapse
my xperia x10 2.3.3 fw and before that doesn't bug me this much.
if all 3.2 fw tablet does it then i would blames on 3x
go ahead turn on your auto brightness and browse the net in a well lid room.
I have one that is doing the same thing. Also every now and then the screen shuts off and I cant get it to come back on for awhile unless I hold power for like 30 sec. Is this a defective tablet or honeycomb 3.2? Thanks!
I'm telling you guys, I sell the things andI KNOW the issue they are taking about. We played with the settings all day and it kept happening but the issue NEVER happened to any of the other units. It's most likely a defective unit because as I said, it only happened to the one unit.
officeman said:
I'm telling you guys, I sell the things andI KNOW the issue they are taking about. We played with the settings all day and it kept happening but the issue NEVER happened to any of the other units. It's most likely a defective unit because as I said, it only happened to the one unit.
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I agree, im exchanging mine today. Last night I charged it and it kept restart looping untill I turned it off then hooked up the power supply. Ill let ya guys know how the next one acts!
Is official sony screen cover out yet? And in which country please - i would like to get one as soon as possible. Thank you.
Sent from my Sony Tablet S using Tapatalk
D00QLE said:
the official siony screen cover.
$30 us dollars.
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i think they are not available in Europe yet - so you should be able to sell the cover easily if you ship internationally
Sent from my Sony Tablet S using Tapatalk
Try your local Sony Centre, High Wycombe have them in stock. £24.99 i think
About a week ago I had just checked an email using the gmail app and put the phone to sleep. I then remembered I needed to do something else on my phone, so I woke it back up. Upon waking, the entire screen was red, I could see the background still, but there was noticeable artifacing at the top of the screen. I unlocked the phone, and it was still the same. I could use the phone as normal, but the entire screen was a translucent red. I put the phone to sleep and woke it back up and everything was back to normal.
I am still in my 30 days of ownership, so I was wondering if anyone thinks this was a one time bug or if there is a deeper problem. At the time I was not rooted and was running 100% stock.
I'd most definately take that phone back and exchange for another.
It _might_ have been a one time issue, or it might have been a symptom of a hardware issue. Why risk it?
Thats not really a common issue... in fact the first that Ive heard of. Could be a one time issue... or a hardware LCD/screen issue. Id take it back.
I hadn't heard of it either. When it happened the phone was only a few days old.
I regularly replace iphone 4 screens and I have come across red tinted screens. At least on them it was a sign of screen problems, not software. Samsung does/did make screens for Apple. I've never heard of an iphone having a red screen then dying. I have heard of them being red and not ever going back to normal colors.
Not worth the risk for me. If it was my phone I'd exchange it.
Sent from my páhhōniē
I had a similar experience, except the screen went green, and wouldn't go away until I rebooted. It was probably due to CF.Lumen though, or at least that's what I thought.
On my Captivate, every once in a long while the screen would boot or unlock with a weird color tint. Seem to recall it having been green, but couldn't swear to it.
Either way, a quick lock/unlock again made it go away. Always figured it was a software bug somewhere in the display driver...
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
UPDATE 8/15: All my screen issues have been fully resolved with FW .475
So we have our own thread for the curtain now.
Sent from my C6802 using XDA Premium HD app
I think the issue is Power Management related, let me explain. If I turn on the device after being idle for a while (device is COLD) there will be no curtain issue, but if I turn it OFF and then ON right away (device is WARM) it seems the phone is entering a power save state and is not ready to be powered on again and that's when you get the curtain issue. The result seems to be very consistent with my explanation.
What I do not understand is that why this problem started happening after one week of usage, I thought it was application related but after my "safe boot" mode where no new applications are running only stock apps and I got the same result it can be application related. Also I thought that maybe the Stamina Mode had something to do with it, but it does not.
My last theory is that there is a piece of hardware that is getting degraded over time and when the phone is warm it will produce the curtain effect, if that's the case this is really bad, because the whole phone could stop working down the road. but it's just a theory.
Oh man
My experience with similar LCD issues has been around poor connection between the LCD screen and the motherboard. However, I'm by no means an expert on this.
I would definitely be claiming under the warranty for this.
I spoke with the vendor in Singapore and told me this is a known problem by Sony and they are working on a Firmware update. They suggested to keep the phone until the FW will be released in September and then decide if I will exchange it or keep it. The vendor also extended the Return/Exchange window until October so I will have enough time to test the phone after the FW update.
It's good to know that Sony has acknowledge the problem and is working on a solution.
Any chance Sony will do a firmware update to resolve this?
So it might be a firmware issue? I sure hope so
Sent from my C6802 using XDA Premium HD app
UPDATE 2
I think the problem is Power Management related, because if I leave the phone idle for 5min and then I turn it ON it will happen the issue you are seeing on the attached video. But if you turn it OFF and immediately turn it back ON again it will be fine. I think what is happening is that after 5min the phone will enter into DEEP POWER SAVE. The threshold to enter power save mode is around 15 seconds. I would say is something that should be able to be fixed with a Firmware update, but my only concern is why this problem did not happen during the first week, that behavior makes me think it's a Hardware problem that developed over the first week of usage, meaning a defective device.
NOTE: As you can see at the beginning of the video the phone has been Factory Reset, so there are no third party apps and anything wrong on the configuration.
http://youtu.be/vgnILc3ib8M
Mine did it the first day. I noticed it did it about 3 times that day. And I agree with you it might be the power save mode. Hopefully it gets resolved.
Sent from my C6802 using XDA Premium HD app
my phone has a problem too
http://youtu.be/Jv-QkbZBi58
Watch my video..
yellstop said:
http://youtu.be/Jv-QkbZBi58
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Click to collapse
I got a XPERIA Z ULTRA TODAY and I didn't install anything.
but When I push the power button, this phone wake up randomly.
after factory reset, this situation is same continuosly
http://youtu.be/pig1BurDaGw
brosenz said:
I've had my XZU for a week now, everything has been working fine so far. Nonetheless I've noticed lately that when I turn it on I will see like a curtain or shade of colors from the top down up to half of the screen (it's like a flash, quickly disappearing), apart from that it will resume from sleep fine and no other issues, nonetheless is weird that this is happening now after a week of usage, I hope is not a symptom that something worse is about to happen. I have attached a Youtube link to a short video I just recorded.
NOTE: I do not think is a software problem because I booted the phone is "safe mode" and the exact same thing happened. It seems like a hardware issue that gets worse over time, because at the beginning happened once out of 4 times I turned it on, now is once every two times. I do not see a very good future with this phone
http://youtu.be/1ZucFrMvg_w
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Click to collapse
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
ScottishSwan said:
My Z Ultra does exactly the same thing but it does not worry me. Seems to be a software glitch that should be easily fixed.
Mine happens when i am taking calls and i turn the screen on or off. Other times it is random but normally when i have been using the device for a period and then turn the screen on and off quickly after using it.
But yeah, i do not think it is an issue to worry about. If it was serious, surely the screen would be having issues a lot more when it is on and not under these specific situations?
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If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
brosenz said:
If it's a software problem how is it possible that during the first week the phone worked fine?, even after a factory reset the problem will still be there, that means (to me at least) that a hardware issue develop during use for the first week and now it cannot be recovered
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seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
dragnar said:
seems to me like the screen is not getting enough power for the first couple of seconds
douse this problem also happen if u disable stamina mode :?
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Click to collapse
I've tried both scenarios Stamin ON and OFF, same result no difference
So far the new update looks to have fix the curtain
Sent from my C6802 using XDA Premium HD app
Update:
2 days ago I left my ZU on charge all night and today updated to firmware 14.1.B.0.475 and touch wood no more screen issues, and finally my cover arrived just need the sbh-52 and dock and I am all good.
Do a factory reset with full wipe!!!
For make sure you totally wiped that garbage bro
Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
csumm said:
Hi all
Sorry for a newbie question.
I have a Sony Z Ultra which I really like, but recently the screen sometimes just starts rolling for no reason. I cannot read anything, and it often does not stop. I turn the screen off, then on, and it often doesn't show anything but then it does it is still rolling. I have to hard reset, and even then have to do that a few times before it starts up normally. It seems to be happening more frequently. Any ideas on what I can do?
Thanks so much
Craig
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Click to collapse
Rolling back? Screenshot
?
RealityFails said:
Rolling back? Screenshot
?
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It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because I still remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it now; I hope it won't return
csumm said:
It is more like rolling upwards, like an old tv that is not tuned to the channel properly (I am showing my age here because Is till remember that)
I cannot take a screenshot because everything on the screen rolls, so cannot access the screenshot function or anything else for that matter.
I have found that when it happens I bend the phone backwards a little and it stops. This makes me think that perhaps the case may be slightly bent from a drop or from having it in my pocket which is somehow causing the problem.
It is not doing it bow; I hope it won't return
Click to expand...
Click to collapse
From what you describe it sounds like your flex cable is causing the issue.
If that's the case, I could be wrong you can take it apart or return it to Sony. I'd just buy a new one. Sounds like a flex cable issue to me
A final development in the story of my phone. The rolling came back, got worse, and then I had times where I would push the power button to light up the screen out of power-saving screen off mode, and nothing would happen. The back-light would light up, but just a blank, black screen...
I sent it to the repair center and the quote came back. It would need a whole new screen.
The cost was going to be pretty high, so I looked online and bought a whole new phone for only 60 cents more than the repair quote!
I just hope my new phone lasts longer than the old one
So recently my phone has ghost images, leftovers from other apps on the screen. (eg. The top bar showing up ghostly when it shouldn't, controls of a game showing up on home screen after closing the game in a ghostly effect) It is not a software problem. I know it goes away on its own after some time, but it's very annoying and its freaking me out. Anyone else got this problem? How do I fix/prevent it
i got it to.not know hot to fix it
Very disappointed from xperia screen
I have also the same problem and it looks like a hardware issue. It's very noticeable when you increase the screen brightness. Notification bar icons/time appear all time against any dark background. Very annoying, even cheap phones don't have that problem.
Example I found online -> lnv.i.lithium.com/t5/image/serverpage/image-id/79782iF19656F933D1C741
leocosmos said:
I have also the same problem and it looks like a hardware issue. It's very noticeable when you increase the screen brightness. Notification bar icons/time appear all time against any dark background. Very annoying, even cheap phones don't have that problem.
Example I found online -> lnv.i.lithium.com/t5/image/serverpage/image-id/79782iF19656F933D1C741
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Click to collapse
I read that certain types of screen cause it, and it cannot be fixed except wait, which sucks, but I can't say for sure
Screenshots showing problem
I took these photos from my phone to show you how the screen retention problem looks like in Sony Xperia X.
i.imgur.com/7fQPnzL.jpg
i.imgur.com/n0wEchG.jpg
i.imgur.com/SfOZszz.jpg
leocosmos said:
I took these photos from my phone to show you how the screen retention problem looks like in Sony Xperia X.
i.imgur.com/7fQPnzL.jpg
i.imgur.com/n0wEchG.jpg
i.imgur.com/SfOZszz.jpg
Click to expand...
Click to collapse
Yes, thats exactly my problem. I noticed that it gets worse if the device is overheating
Sorry for the bump, but is any else having the same issue?
Mine seems to be getting worse and worse over time, to a point that it can literally retain half way up the display.
I use to have the same issue with my iPad Mini Retina until I took it in for a replacement and it hasn't happened since (2 years ago).
Any experiences with Sony replacing the display under warranty?
Thanks,
MrAndroid12 said:
Sorry for the bump, but is any else having the same issue?
Mine seems to be getting worse and worse over time, to a point that it can literally retain half way up the display.
I use to have the same issue with my iPad Mini Retina until I took it in for a replacement and it hasn't happened since (2 years ago).
Any experiences with Sony replacing the display under warranty?
Thanks,
Click to expand...
Click to collapse
Not really. After buying the phone, I used it for two months without having this problem, then rooted, so no warranty
FoxTheLegend said:
Not really. After buying the phone, I used it for two months without having this problem, then rooted, so no warranty
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Click to collapse
It started creeping in after 3 months for me.
Oh and it seems like that I have full screen retention now....
MrAndroid12 said:
It started creeping in after 3 months for me.
Oh and it seems like that I have full screen retention now....
Click to expand...
Click to collapse
Wow, yours got on the next level. Mine isnt so bad. Actually , I rarely have the problem lately. Do you run poison 7.1? That particurar ROM I was using was problematic, causing the phone to overheat and the lcd problem was present all the time
Mine is completely stock and unrooted.
Sent from my Sony Xperia X F5121 using Tapatalk
running completely stock & unrooted. Mine has this problem too. However, the image disappear after 10-20 minutes :|
I had this problem on my unit as well. Tried to adjust the white balance and it seems the issue was barely noticeable on the status and navigation bars.
The good thing is that screen retention falls under manufacturing defect and you will get a new screen.
Mine got replaced with a brand, spanking new one, but the issue has started to creep in just a little bit after a few months, but its very faint.