Related
hi guys
I have probleme in my touchpad . I got yellow spots in corners
Anyone got this probleme
Sent from my cm_tenderloin using xda premium
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
ergo911 said:
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
Click to expand...
Click to collapse
last i was have 2 but now i 6 spots
Sent from my cm_tenderloin using xda premium
ergo911 said:
Same here, I have 2 of them near to speakers. I only see them when the screen is black( like webos booting). Probably something is pressing to lcd. Can we do something against it? Does it go under warranty?
Click to expand...
Click to collapse
Now i understand its backlight bleeding and its in all touchpad
Sent from my cm_tenderloin using xda premium
I have them at random spots at random times (sometimes right at the middle of the screen); I tried sending it in for repair, but they just sent it back after doing a doctor - so the problem is still there.
Took some pics when it happened if someone wants to see it.
Maybe dead pixels?
Sent from my DROIDX using Tapatalk
No, in my case, it tends to come and go as it pleases.
I have those spots as well. I think its just normal clouding as on most TVs. Since its only visible when the screen is completely black, its not that much of a problem.
One time I pressed down on the center of the screen by mistake with my elbow, and when I looked at the screen there was a yellow light halo in the center about an inch wide. I freaked out, but I 'massaged' the screen softly in the center and it went away. Might be something pressing behind the screen ?
I've yet to get my TP, hopefully by next week.
But as I read all your posts, it sounds a little bit like "Screen Burn in".
But, burn in usually most noticable with a white screen, not a black screen like some you have mentioned. Again I'm just taking a wild guess here.
I guess I will be able to contribute more when I get my device.
But then again I'm Hoping I won't have this problem at all.
=o)
Edit: 02/10/2012
I've had my HPTP for over a week now and have yet to experience any yellow spots on the screen anywhere.
Could this be an issue that happens over a period of time?
How long have you guys had your HPTP before this problem started?
I have the problem also. There are also some issues, like glue-points between the display and the cover, the display sticks off at the home button and there are other issues of the production. My touchpad is only a few weeks old and now i will send it back under warranty.
Sent from my cm_tenderloin using xda premium
alex1301 said:
I have the problem also. There are also some issues, like glue-points between the display and the cover, the display sticks off at the home button and there are other issues of the production. My touchpad is only a few weeks old and now i will send it back under warranty.
Sent from my cm_tenderloin using xda premium
Click to expand...
Click to collapse
I'd sent mine off and 2 weeks later on, I got it back the same way I'd sent it except it now came with webos 3.0.2
Moon2 said:
I'd sent mine off and 2 weeks later on, I got it back the same way I'd sent it except it now came with webos 3.0.2
Click to expand...
Click to collapse
yup, same thing just happened to me
On the left side and up in the corner if it is a yellowish on dark that is lightbleed. I have it bad enough it is very visible even at 50%. This appears to be a common issue. I sent mine in for something else and it came back with still light bleed. They have offered advanced replacement, but the more I read the more I believe this is common and will never be fully free of it.
Here's a slideshow for people to make fun of:
http://img600.imageshack.us/slideshow/webplayer.php?id=img20111213142743.jpg
Its actually worse than the camera picks up;
That is horrible and nothing remotely like light bleed. Send that bad boy in.
Yeah thats nothing like what I have. You should send that in
Xarick said:
That is horrible and nothing remotely like light bleed. Send that bad boy in.
Click to expand...
Click to collapse
I already have, but as mentioned, it just came back the same way; I've had this problem since I've bought it.
The worst ones are at the edges of the screen, but I didn't manage to get pics of when it happened.
Looks like internal screen delamination. That should def. be covered under your warranty as its a manufacturing defect that occurred when the screen was originally made. It's nothing you did.
SpikeyPsyche said:
Looks like internal screen delamination. That should def. be covered under your warranty as its a manufacturing defect that occurred when the screen was originally made. It's nothing you did.
Click to expand...
Click to collapse
The problem is that even though its under warranty, they don't do anything about it - possibly because they do not notice it as it pops up at random times.
So I'm having this slight yellow tint on my S3. It's not super visible but I do notice it. I also compared it to a show model and mine definitely had a tint while the one in the shop was just pure white. Should I return it or just leave it as it is?
If anything the tint should be blue due to the pentile display.
it could be down to your screen mode which you can change under settings > display > screen mode
Screen mode doesn't change the tint.
SkillfulMmd said:
If anything the tint should be blue due to the pentile display.
it could be down to your screen mode which you can change under settings > display > screen mode
Click to expand...
Click to collapse
Hmm, I would suggest getting some other people you know to look at it and confirm it has a tint without trying to sound harsh it could just be your eyes. If not take it back to the store its still going to be covered by the stores warranty and of course manufacture warranty.
are we talking about the casing or the screen?
SkillfulMmd said:
Hmm, I would suggest getting some other people you know to look at it and confirm it has a tint without trying to sound harsh it could just be your eyes. If not take it back to the store its still going to be covered by the stores warranty and of course manufacture warranty.
Click to expand...
Click to collapse
I actually compared it to the store model. It definitely has a tint. But a guy at the service center said the tint might go away. There are more cases where the adhesive had to dry or something, so the screen would have a yellow tint the first two weeks or so. If it doesn't go away I will send it to samsung in a couple of weeks.
fenjen said:
I actually compared it to the store model. It definitely has a tint. But a guy at the service center said the tint might go away. There are more cases where the adhesive had to dry or something, so the screen would have a yellow tint the first two weeks or so. If it doesn't go away I will send it to samsung in a couple of weeks.
Click to expand...
Click to collapse
If you're still within the 14-day return period I wouldn't chance it and just get a new handset now. That would be the safer option.
That sounds like a line, the guy at the store probably doesn't want to do anything for you. If I paid a lot of money for a device and or 3 year term you better bet I'm getting the best phone possible without defects. My 2 cents...
There are at least 2 two other threads about this here and there is also two on swedroids forum (use chrome for translation).
I have the same problem and I have sent it back to the retailer as a DOA. I hope I get a new one!
Looks like it's not meant to do it I goggled for like half an hour and there is nothing coming up for yellow tint due to adhesive.
I'll be mad as hell when I get my S3 and it had the same thing. It's bad enough looking at it on my S2.
The yellow or pink tint is something pretty common almost all S3 I've seen (about 6 sets). The severity and location of the tint varies from set to set. On my current set, the screen is yellow at the top 25% and pinkish on the rest of the screen. My previous set was yellow on 50% of the screen right in the centre.
This problem is most obvious on light colored backgrounds (eg. white, grey) when we surf the web. An easy way to see is to download LCD-Test app from play store.
Very very disappointing widespread defect on an otherwise superb phone.
Well I they said that they wouldn't wan't to take it back as I had some other problems with other S3's and they already replaced those. But anyway.. Is there a chance the yellow tint will go away in the next week or so? As I heard it is often caused by some kind of adhesive.
Sent from my GT-I9300 using xda premium
Does anyone even know whether the glass of the s3 is fixed to the screen with adhesive? The yellow tint is really obvious imo.. I really dislike it and want ti return my GS3 asap.
Sent from my GT-I9300 using xda premium
Anyone?
Sent from my GT-I9300 using xda premium
Utse google translate for this
http://www.swedroid.se/forum/showthread.php?t=74156
Skickat från min GT-P7310 via Tapatalk 2
I would honestly leave it. You might end up getting a worse phone with dead pixels or worse.
All phone screens are slightly different. There will be a rom/kernel out eventually that will let you tweak your color settings.
My i9000 used to have a slight yellow tint. Now I've set up voodoo color it's a pure white. I'm sure your phone is perfectly capable of displaying a pure white too.
Sent from my GT-I9000 using XDA
Vertron said:
I would honestly leave it. You might end up getting a worse phone with dead pixels or worse.
All phone screens are slightly different. There will be a rom/kernel out eventually that will let you tweak your color settings.
My i9000 used to have a slight yellow tint. Now I've set up voodoo color it's a pure white. I'm sure your phone is perfectly capable of displaying a pure white too.
Sent from my GT-I9000 using XDA
Click to expand...
Click to collapse
Well I actually don't plan on rooting it.
I'm more than 1 week in and the tint hasn't changed a bit. I made the screen a bit hot (not too hot) so that if the tint would be caused by adhesive it would dry. As there is no change in more than a week I'm not really expecting the tint to change. If the issue persists more than 2 weeks I will bring it back and keep everyone updated on how the service is, so that people will know whether they can send their phones back in case they have a tint.
Sent from my GT-I9300 using xda premium
Someone please post a screenshot of the yellow tint, I am going to sue Samsung on this now.
Hi guys,
I would really appreciate some expert advise on my screen.
It has some horizontal lines/banding running through it, near the bottom of the screen is worse, and it's worse at lowest brightness setting but is still there at 100% brightness.
Hopefully you can see them in the picture although they don't actualy look as bad in the photo as they do in real life!
I took it into the place I purchased it from and one guy told me it was my fault because I have it in my pocket all day and where I sit down and my jeans go tight it has damaged/bent the screen. I find this crazy as I don't even were tight jeans, I skateboard to and from work and actually wear quite loose clothing. Anyway where else am I supposed to keep my phone?
And another guy in the same store told me that it isn't covered under warranty because this is just something that happens with SAMOLED screens and it's something you have to live with.
I know 2 people with S2's and their screens are perfect........
Does anyone else have this issue on their screen?
Is it a normal characteristic of SAMOLED screens?
Any advise would be greatly appreciated!
Cheers guys
I dont know but I dont have that-my screens perfect.
From what I see its a faulty screen and Id send it to Samsung to honour their warranty.
The screen shold be faultless for the duration of the warranty period ie the last day the screen should be like the first day.
And Id have given that repair guy a slap.
It's not normal. You should send it in.
Sent from my GT-N7100 using xda premium
Thanks for the response guys. I guess I'll just have to persist and not take no for an answer.
The only thing that concerns me is the terrible QC on devises these days.....what on earth is going on?
If I send this back for a repair there is nothing to say I won't get a new screen with another defect, maybe a yellowish tint or some dead pixels.
I have been reading about other issues on I9100 screens and there are several.
I think it's terrible that today when we are buying a device we have to come to a site like this and research possible defects before we buy....surely this isn't right!
I was wanting to buy a Nexus 7 but after the screen issues I've read about I don't think I will.
I was also looking at buying an i9300, same thing, there are so many defects that you could come across.
When spending this sort of money on a device I really don't think this is acceptable, yet companies are getting away with it.
I'm not sure what can be done but I hope something changes and QC improves.
Right now I'm stuck with an S2 with a defective screen and I'm weighing up weather this defect is more bearable than maybe getting a new screen with a different defect.
Come on Samsung........,Sort your S**T out!
Obagleyfreer said:
I was wanting to buy a Nexus 7 but after the screen issues I've read about I don't think I will.
Click to expand...
Click to collapse
I'd just like to ask about what screen issues? I'm fairly sure all of those quality issues with the screen have been sorted out by now, regarding lift etc. Someone in my family owns a Nexus 7 and it is the smoothest performing Android tablet that I've ever seen, even more so than my TF300 that I'm typing this on (although I now have a custom ROM on it that works very quickly). The screen density is great, no lift that I can notice, and overall it is a powerhouse of a tablet!
As for the rest of the build...I'm shocked by the quality. Its extremely solid for a plastic-backed device. It almost feels like metal its so tough, although it is still soft-to-the touch (absolutely no flex, though. Zero. Zip. Just soft to the touch as said)
Sent from my ASUS Transformer Pad TF300T using Tapatalk HD
I was just over at the nexus 7 thread and the first 2 stickies in the general section are dedicated to problems, kinda put me off.
By the sounds of it your family member got lucky with their N7.
Just go to the N7 forum and have a read, the problems still aren't fixed in the latest batch.
Anyway this is kinda off topic so best to discuss in the N7 forum.
Sent from my GT-I9100 using xda app-developers app
Theyll probably just load stock 4.0.4 onto it-that was their attempt to fix my wifes overheating/freezing s2.
I would email samsung directly and put it back.And dont settle for any half arsed repair,make sure your satisfied.Only downside is the time the phone is away from you cos its an inconvenience.
They also like to get out of warranty with the usual "water damaged" excuse.
On a side note,they locked horns with me-and lost.Bought a phone from a catalogue company(the overheating one),wasnt happy so bought a note,complained and the £450 for the s2 was refunded,and the girl told me "to destroy the phone" rather than sending it back.
Loaded rootbox/dk and its perfect.Gave it to my son just to use for shooting videos.
Yeah that's what I thought they might do, I don't care what firmware they put on it I'll just restore my CWM back up when I get it back.
I hope they don't leave that diagnostics box thing on the screen though, that sounds like right mission to have to remove.
In fact the guy in the shop I bought it from said a factory reset would fix it, the muppet, It is clearly a faulty screen.
Mine was having some overheating issues too when I first bought it and I took it in a week after purchase and he said there's nothing I could do because I had installed a custom ROM, I hadn't, it was Go Launcher I installed. Just goes to show how much this guy knows!
I actually bought this phone on 14th March with ICS installed straight out of the box, which was weird, it was obviously a very early release (LP2) and was why the phone was over heating.
Overheating is normally a kernel/ROM issue so your very lucky you got to keep your S2. Score!
Hopefully if I return it they'll realise it IS a faulty screen and just replace it, like I said though it's a bit of a gamble with S2 screens it seems.
I just don't think issues like these should be this common on expensive, high end devices.
Sent from my GT-I9100 using xda app-developers app
I keep my eye on most hardware problems and Ive seen a lot more successes (screens)than failures....prob 85% happy.
Make sure no traces of rooting etc is on your phone when sending it back.
Good luck!
I'd say it's faulty screen. Mine has no such artefacts...
Oh, and I carry my SGS2 in trouser pocket, often bundled with companys Blackberry...
Pretty sure there are no characteristics of SAMOLED to deteriorate over time. I use mine lowest brightness all the time and car in pockets etc and screen is a clean white with no visible lines.
I think I'll bite the bullet and part with my S2 for 2 weeks while it's repaired
If I'm wanting to remove all traces of root etc I was planning to:
Boot in recovery and then format cache, system, data and internal storage. Then flash my countries latest stock firmware package.
Is that all I need to do?
Sent from my GT-I9100 using xda app-developers app
My S2 and my wife's S2 have absolutely flawless screens. Not a single thing wrong with it. Id say take it back and don't take no for an answer because the screen has to be perfect.
OFF-TOPIC
Hi
sorry for posting here guys but I think Nano doesn't read his PM any more
So
@ Nano please answer we Need your help in Galaxy Y development so when you ready just send me PM with your Gtalk account or any other chat service
and again sorry for posting here
Obagleyfreer said:
I was just over at the nexus 7 thread and the first 2 stickies in the general section are dedicated to problems,
Click to expand...
Click to collapse
Wow, I didn't know it was that bad...
http://forum.xda-developers.com/poll.php?do=showresults&pollid=9771
Yes me too
Sent from my GT-I9100 using Tapatalk 2
Yeah, and they're just people here on XDA alot of common users don't use this site or may not even notice some of problems because they don't use the function.
Update on my screen issue:
I'm currently trying to get a replacement phone as they have now agreed that the screen is indeed faulty. About time
Sent from my GT-I9100 using xda app-developers app
Dont know abou you guys, but from what i've read Super AMOLEDs do get burn-ins.
I played poker on my sgs2 really long, and now the cards are burnt into the screen. I have yellow tint in the middle of the screen, looking like 5 playing cards. Also the place where the statusbar is, shows blue tint on completly white background.
Do you have any app that matches your screen faulty pixels? Maybe keyboard or something? I have an app called Super Manager and with that i can make the whole screen white, grey, black, and RGB, so you could further inspect it.
Let us know if warranty will cover the burn ins, or if there's some problems... good luck with unrooting, oh and dont forget to reset the custom rom/kernel counter with triangle away.
================
GT-i9100 ICS 4.0.3
I'm sorry to say this...
Well, regrding the screen issues on the SGS2...
AMOLED's and derivates from it (SAMOLED, etc...) do suffer from the burn-in effect commonly found on older PLASMA screen TV's and displays.
When I first bought this phone, I only saw it's benefits regarding to it's brightness, colors etc...
But after few months have passed I've noticed that when I have full white (or bright) page open on my phone's browser, I see ghost from an android keyboard and at about half of the screen I could see shadows of widgets that I normally use!
So I ran the *#00#* test and, indeed, there were alot of artefacts on the screen. As of today, I'm reconsidering my purchase of this, otherwise excellent phone, and thinking of switching it for some of the competitors in the line of existence.
Really, it is very dissapointing fact that device like this, which should be top of the line product, suffers from a issue like this!
Currently I'm browsing the adds in search for somethin similar that will replace my SGS2 and with much hope without, ghosts on the screen... :crying::crying::crying:
Hi,
My ~2-months-old DX is starting to show slight variations in screen brightness. This really only shows on uniform backgrounds, but there's two bright spots: Both are centered horizontally, one is just on the top half of the screen, the other on the bottom half. Does anybody else see this?
I haven't done anything out of the ordinary with it, other than a temporary addiction to Temple Run, and I'm not really a heavy user. I haven't been able to really make a decent picture out of it, but I shall try again.
Blauwbilgorgel said:
Hi,
My ~2-months-old DX is starting to show slight variations in screen brightness. This really only shows on uniform backgrounds, but there's two bright spots: Both are centered horizontally, one is just on the top half of the screen, the other on the bottom half. Does anybody else see this?
I haven't done anything out of the ordinary with it, other than a temporary addiction to Temple Run, and I'm not really a heavy user. I haven't been able to really make a decent picture out of it, but I shall try again.
Click to expand...
Click to collapse
Well first thing you can try is checking how it reacts when you change screen brightness... You should relock bootloader, install stock recovery and flash RUU and get it to the maintenance center... They might help you...
Stereo8 said:
Well first thing you can try is checking how it reacts when you change screen brightness... You should relock bootloader, install stock recovery and flash RUU and get it to the maintenance center... They might help you...
Click to expand...
Click to collapse
Screen brightness doesn't really matter, although it made my camera clip. However, it is still visible to the human eye. I managed to get a reasonable image by using a "Flashlight" app that let me choose the color of the "flashlight". I set it to about 75% gray, but with full screen backlight. It's even more visible when I invert the image - see the attached file.
I'm on stock firmware, stock recovery and relocked bootloader; I really don't see how this is firmware related. The one catch is that I got my phone over the internet, and the return policy is "Send in phone first, and then we'll see if we even think it is a valid claim - that's why I was hoping for a confirmation
It's not a software issue, its better to flash stock ROM and everything so they can't deactivate your warranty...
Sent from my A13-MID using xda app-developers app
Blauwbilgorgel said:
Screen brightness doesn't really matter, although it made my camera clip. However, it is still visible to the human eye. I managed to get a reasonable image by using a "Flashlight" app that let me choose the color of the "flashlight". I set it to about 75% gray, but with full screen backlight. It's even more visible when I invert the image - see the attached file.
I'm on stock firmware, stock recovery and relocked bootloader; I really don't see how this is firmware related. The one catch is that I got my phone over the internet, and the return policy is "Send in phone first, and then we'll see if we even think it is a valid claim - that's why I was hoping for a confirmation
Click to expand...
Click to collapse
I can see the marks you have mentioned. this maybe a manufacturer defect where the the digitizer is pressing too much on the lcd overlay due to uneven adhesive while in manufacture. any uneven adhesive will show signs like this when the device is screwed tight and the pressure is not uniform as a results of what i said above.
second reason maybe the screen along with lcd and digitizer is defect and needs replacement.
How dip you know that?
Sent from my A13-MID using xda app-developers app
I sent off my phone to be serviced. It's supposed to be fixed within two weeks - I'm keeping my fingers crossed.
Sent from my ZTE-BLADE using xda app-developers app
OK, shook let's hope they'll not check your bootloader... :fingers-crossed:
Sent from my A13-MID using xda app-developers app
Actually, I contacted HTC before I submitted it. After scolding me for unlocking it they said it would be covered provided the mainboard didn't need to be swapped.
Sent from my ZTE-BLADE using xda app-developers app
Awesome news... So if our bootloaders are unlocked, and our motherboards don't need to be replaced, our warranty still works...
Sent from my A13-MID using xda app-developers app
As promised:
I got my phone back yesterday; the display module has been replaced. This fixed my problem (Although the new screen has a bit more backlight bleed than before; can't have it all I suppose), and it was covered by warranty.
So I just got a new Galaxy S3.
It hasn't been a day and i've noticed a kind of a shade that looks like the "super amoled" logo that's on the sticker that you peel off.
I really hadn't noticed it at first but now it's really annoying on white background.
I've found a picture on the web so that you guys can see my problem.
http://img41.imageshack.us/img41/3724/img2689su.jpg
Is there any way to get rid of this? I've tried running so called burn in fix apps but none of them worked.
I've also tried using wet wipes but it didn't remove it.. so It's not stains or anything and it appears like its burnt on the screen
Everything else is great about this phone but it's just this shade that looks like "c" that annoys me!
I have 6 months warranty but my dad bought it in Japan and he just returned from there and it's not like he's there every month so it's a bit of a problem.
If you have any solutions or if anyone here encountered the same thing please please share your experience.
Thanks in advance!
???
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
nm8 said:
looks like stain from the plastic cover that the comes comes with... try wiping with a microfibre cloth with a little alcohol...
Click to expand...
Click to collapse
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
ornat777 said:
isn't alcohol dangerous for the screen?
and i dont think that its a stain.. it really seems like its burned inside the screen :/
i tried using wet wipes but it didn't help
Click to expand...
Click to collapse
no alcohol is not dangerous (or any other liquid), as long as you do not let it seep through the sides of the phone.
I don't think that mark is inside, the plastic cover is outside and I don't imagine ever seeing a screen saver image of that type unless you have used one...
Hmmmm, its not only the c, you can see inside of the c the word amoled and on the top you can see the word galaxy s3
Sent from my GT-I9300 using xda app-developers app
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
deanayres said:
Was this a display model by any chance?
Could it have been exposed to sunlight with the marketing sticker left on?
Click to expand...
Click to collapse
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Wtf that's some weird issue you have there mate
Sent from my GT-I9300 using xda premium
ornat777 said:
No not that I know of, my father took it off.
Anyway how silly it is to put sticker on the phone if there is a risk to get burn in because of sun light?? this is ridiculous from them!
at least warn the customers.
I don't know.. it's not like a stain or something because it seems imprinted inside the screen ;(
and that photo is not mine but I do have that same 'C' right in the same location obviously from the sticker
Click to expand...
Click to collapse
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
SGS3 comes in a box so does not get exposed to sunlight .
6 months warranty ????
Smells like not a new phone to me .
jje
I think its best if you sak for a replacement ASAP before you run out of time
drakester09 said:
Return it or get it exchanged. That screen got exposed to sunlight while having the sticker on.
Probably a display unit (which you would not want to have).
Best of luck mate.
Sent from my GT-I9300 using Tapatalk 2
Click to expand...
Click to collapse
What's a display unit exactly?
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
ornat777 said:
What's a display unit exactly?
A unit to display in a store . It has no network hardware ,
And this phone is from AKKY INTERNATIONAL in akihabra they have a website in English and everything so I'll try to contact them hopefully it will go well. I dont even know the procedure of this.. will they ask me to ship the phone to them?
Ship or take to them .
Fact is standard warranty from a vendor is usually 12 months standard limited warranty from Samsung is 24 months .
http://www.akky-jp.com/shopping/index1.html
Click to expand...
Click to collapse
According to their website there is also 6 months limited japan warranty.
I will contact them and I will also add pictures of the phone and all of the receipts..
And I see that when you ship the item to them you need to fill an RMA form so that no additional customs will be charged.