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TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
What do you have on your phone that you are worried about deleting? If it's contacts that should be saved with your google account. If it's pictures, you should keep dropbox installed so it always backs up your pictures. Now here's how to save your phone. Factory reset it. That's your only option.
You ask
i7vSa7vi7y said:
What do you have on your phone that you are worried about deleting? ... If it's pictures, you should keep dropbox installed so it always backs up your pictures. ...
Click to expand...
Click to collapse
I originally stated
roboshawn said:
Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose.
Click to expand...
Click to collapse
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
roboshawn said:
You ask
I originally stated
So yes, I understand the problem and what I could have done, but harping on that doesn't help me recover the photos.
But enough of that - it is done. So what next?
I tried the physical keyboard connected and it had no difference. I even reset the lock with Android Device Manager in the web browser and then disconnected that keyboard from the computer and used it on my phone. No luck.
The fact that this phone does not properly work with Android Device Manager is infuriating because it really should! And what's happened to me really shouldn't be a problem.
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Well looks like the only thing you can do is not repeat the same mistake. Factory reset your phone set it up and get dropbox or google drive also root your phone and have usb debugging.
roboshawn said:
So yes - the next option appears to be to reset to factory. BUT. It still seems like there may be a way to save these photos with a recovery software if I am able to root the phone immediately following the reset. If it doesn't work then I'll just have lost those photos.
Click to expand...
Click to collapse
Ok. This is how it went.
I reset to factory defaults.
I enabled USB Debugging.
I rooted my phone using the guide over here How to root i545vrufnk1.
I tried various recovery photo/file programs such as Myjad, Yodot, Tenorshare, etc. These programs advertise that they can restore photos after a factory reset. None of them found my old photos. I didn't pay for any of these - I was just using their trial versions. If anyone has used one of these or something like it and had it succeed after a factory reset - please let me know.
I set up Google+ backup.
Next step I'll probably take as additional precaution is to setup the Samsung account service.
To reiterate - this is utterly frustrating that the Android Device Manager remote lock solution does not work for these phones - it goes so far as to tease you with the functionality, but essentially permanently lock your phone.
For anyone else looking to solve this problem - you may or may not have success depending on if you have a samsung account or usb debugging already on or a phone that is not exactly an I545, check out these links:
[RESOLVED] HELP please!! Unable to unlock device locked by Google Device Manager
How to Recover Photos and Data From a Keylocked Android Phone
Samsung Account
Good luck and fix your stuff - Samsung and Google!!!
If you reboot to recovery you should be able to use adb to pull files even without debugging turned on is the OS?
I'm having the exact same problem on my nexus 10 did you ever solve it? Seems really stupid that the adm lock function is so broken
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
change the lock pattern from settings
Go to settings>security and change your home lock screen.This worked for me.
ADM - Blessing and a curse?
Ok so yesterday my wife's phone was stolen out of a car. First we had AT&T shut down the services. According to the history, the attacker actually tried to access Paypal, and tried for a couple of minutes and gave up when he didn't get anywhere. He sent a password reset, that didn't go through. Then I found the ADM and turned on the Lock-screen with a message to call me. According to those who found the phone, the attacker apparently threw the phone underneath a car in a parking lot. The ADM-lock screen allowed them to call me... "Thank you 'Google!'"
Now to the bad news: I cannot get it to 'UNLOCK!'. No password I put in works. And when I attempt to reset the lock I get: "Since Google has verified that a screen lock is already set, the password you entered won't be needed". I guessing this means that it won't alter the password or it can't. Many people all over the internet have come up with all sorts of ideas for this. But I don't see anything 'satisfactory'. Besides just a complete 'reset'. So I really have killed the phone I just recovered? Meaning the ADM is also a 'Curse'? With sarcasm: "Thank you 'Google!'"
This is a Samsung Galaxy S4 Active SGH-I537. I've already attempted to hook up an USB cable, I see nothing. I'm pretty sure that USB debugging is not enabled.
I can enter the password 15-20 times, it never offers me for a 'forget password'. It sometimes says that I need to wait 30 seconds. It keeps tract of how many so-called bad attempts.
PS: I got it... After 30 guesses. The first password apparently stuck. Apparently I wasn't thinking too much, and I put in 'dude'. LOL. And it is now unlocked.
You are living my Exact Story!!
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
roboshawn said:
TL;DR; I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
I wanted to share my experience up until this point. And if the physical keyboard doesn't work continue sharing. And perhaps someone else would have a miracle answer.
The story (sorry this is long - hence the TL;DR; at top) :
I had the swipe touch password enabled. My daughter was playing with my phone for some time until it deactivated the swipe-touch password and started asking for a PIN. This is when she handed it to me. My first reaction was "oh no - I don't remember this" But, I gave a few numbers some tries that I thought might work. I failed ... Then I began research on the internet. I saw something about incorrect guesses after 5 times would reveal a way to enter username/password associated with my gmail. So, I failed a couple more times, but never saw this option.
Then I found "Android Device Manager". I thought I was in luck so I quickly checked my google account and found out that I could ring my phone and the option for "Lock" was also available so I quickly locked it ... and my phone updated ... and I tried to unlock it ... and my phone tells me that it was the wrong password. What the what?! I tried again ... and again ... and again ... failing repeatedly. Why doesn't this work? Isn't this feature here to keep unfortunate people like me from getting permanently locked out of my phone or resorting to factory resets? (Ok, sure - this feature is also here to lock out thieves and help find lost phones ... but come on - it should work for this situation too!) Anyhow, at this point, sure, if I had already backed everything up or had Google+ auto-backup installed I would just delete/restore my phone, but I have photos on here that aren't backed up and I don't want to lose. I also found that if I had my phone registered with a Samsung account I could just unlock it ... but alas ... I don't have a Samsung account ... so ...
Somewhere in here I contacted Samsung and they told me they couldn't do anything and to attempt getting help from my provider - inferring that I could verify with Verizon that I am the owner of the phone and they could unlock it. So ... I called Verizon and even went to their physical store location in town and no one was able to help. They all were searching the same web-search results I was finding and suggesting things that I'd already tried. This seems kind of ridiculous to me ... I pay them the money for their services and they don't have a magical machine to help me out with this kind of thing? (Benefit of the doubt - perhaps they don't have a magical machine so that employees at Verizon can't steal phones and strip out the data themselves?) Speaking of magical machines - I did happen upon mobiletechvideos guys and was curious about them ... but I'm trying to do this without paying $30-125 and shipping my phone off if I can avoid it.
So ... I began researching other options ... reading that it is unfortunate that I don't have USB Debugging enabled ... moved on to Heimdall / Odin / JOdin3 - etc (recovery tutorial I found)... I tried flashing my recovery image ... fail ... I compiled my own versions of Heimdall with newer code even because I read that the current release version has some issues ... fail again ... oh, not a Heimdall/Odin problem - it is because of a Verizon lock on bootloader(?) ... and/or b/c I never rooted my phone(?) ... So I began researching more ... it looks like having a Verizon version of this phone makes it even more difficult. So I stopped trying this recovery image flash option and pondered what else I could try.
Then, I had an epiphany "why can't I just restore to factory and THEN use some kind of file recovery program?" BAM! How about that - there's tons of these recovery programs on the internet. BUT, I didn't want to do this to my own phone in case it failed. So, luckily, my wife has the same phone. I backed up all her data, delete/reset to factory defaults, 7 taps to the build number activating dev mode and then activating USB Debug mode, and then tried a number of these recovery programs. NONE of them succeeded. They all appear to have trouble finding and connecting to the phone. Myjad seems to get the farthest in that it appears connected to the phone, but then tells me "activate USB Debugging" and then tells me I don't have it active, but I do! Why isn't it working? Do these recovery programs only work on rooted devices? MTP/PTP don't work? Or perhaps our Android versions are too new? So I'm still stuck on these questions for this ...
This is where I am with this. I just read that perhaps I have to type the Android Device Manager password in with an external keyboard for the Android Device Manager password to work. I'm going to try that.
If that doesn't work I think I'm going to start researching a method that involves rooting the phone without delete/reset? Then perhaps I can try a recovery img flash, but I don't think this is looking promising given the Verizon lock on bootloader? So then I might try the root/delete/reset + recovery program ... perhaps a recovery program will be more flexible on a rooted phone? But, considering I have not rooted before, if this is where I end up with this - I will be asking questions about how to go about that - because it looks like it is particularly tricky with this Verizon S4 ...
If you made it this far - thanks for reading! And thanks in advance if you have some ideas.
TL;DR; (copied from top) I'm locked out of my phone by Android Device Manager and typing the password in that I gave it is not working using the virtual keyboard. I'm going to try a physical keyboard next as per (http://forum.xda-developers.com/showthread.php?t=2767278) ...
Click to expand...
Click to collapse
This might work
KateJuleLynn said:
I have a Galaxy S4, and I had a pattern lock on my screen. I also have a 2-year-old, who unfortunately got ahold of my phone and locked it out. It's asking me for the backup Pin- which I've entered over and over, but it keeps saying it's incorrect. Now I have one try left before a factory reset Please help!! I don't want to loose all my memories of the precious (however difficult) daughter
It's also started having a white pop up box that says "Unfortunately, phone has stopped." Then asks me to click ok- it goes away for 5 seconds then pops back up again.
I have already contacted Verizon both over phone and went into the store. Both told me they could not help.. also already went to the Android Device Manager and tried to lock it so I could at least call my husband- I put in the Call Owner thing...
SO FRUSTRATING!!!! Anyway- still don't know what to do..... But just couldn't help but reply when I read your story- It was serious deja vu!!!!!
Click to expand...
Click to collapse
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
NITLOC1 said:
i too had locked my nubia device through android device manager.
it can be bypassed by rebooting into recovery mode and you need to format /data and /cache.
after this restart your phone through recovery mode it may take 5 to 10 minutes to finally show "android is updating your apps " something like this.
this method worked on my nubia mini and i thing technically it might work on every android phone that is capable of booting into recovery mode.
this method would not delete your photos,music,etc.
only contacts and app data will be gone,i am sure that won't be an issue.
Click to expand...
Click to collapse
This method WILL delete all data that is on the device! This will only not happen if your using a custom recovery solution!
Please be careful when giving advice.
If you log into the Android device manager website, it will assist you in unlocking your device. You can set up a password to bypass the pin lock, and make sure you don't lose your data
Sent from my SCH-I545 using Tapatalk
Can you just not flash system... I know there is a nc5 emergency no wipe for odin.. should be one for other firmwares, no?
Samsung SM-T531 Google locked
Hi All
Customer came in with a tablet that was stolen, google locked by her, but later recovered.
In short, this is where i'm at. ADM with her login details, unable to remotely unlock.
When blocking she used a password and device is asking for a PIN instead.
Device wont boot into recovery mode to factory reset.
Cant access device to connect to a network..
I cant think of another way around this.. ANYBODY, PLEASE HELP?
Android Device Manager Samsung Resolution
I read this in another forum, can't remember exactly where but if its your Samsung device use the find my Samsung app. Lock you phone then it may take a minute but the Samsung proprietary app will take over and lock your device. This will allow you entry into the device. Set the screen time out for 30 min then backup your device. This worked my Samsung Galaxy Note 3.
My phone did not originally have a lock screen until i used the Android Device Manager. Each time I entered the password it was incorrect. I wasn't presented with an option to enter my email after 5 attempts either. After completing this procedure the option to remove the lock screen was still unavailable as I didn't know the password that was set. I was able to backup my device and reset.
Hope this helps
how can you able to unlock when it is locked by ADM??
Same thing with my Galaxy S5. Many, many times of password & pin incorrect over 5 days, 8 hours of phone & online with AT&T and Samsung and in-store visits. Finally, I did Findmymobile again. The unlock feature never did show up on the left side, but I right (I think) clicked on the location when it found my phone and unlocked it. I was so surprised that I didn't even realize my home screen was visible for at least a half minute. It's worth a try, 'cause I did the same stuff as all of you have said without any good results.
This worked!
microi said:
I just had the same problem with a Samsung Galaxy S5. I solved the problem and unlocked my phone. Suggest the following if you locked your phone with a lock pattern:
1) Try the wrong pattern 5 times
2) You will see a message asking if you," Forgot Password"
3) Tap that message and you will be presented with a screen requesting your email and password.
4) Use your Google credentials and you will be able to unlock your phone.
Good luck!
Click to expand...
Click to collapse
I left my device at a Starbucks and didn't realize until I got home. I went into my Google account to change password and found I could locate my locate and lock it so I did. It located the device exactly where I left it - at Stuckbucks. So, I went back in the morning to recover it...with a locked home screen with my message on it. Unable to unlock directly on the device. I went back home to research this on my desktop. Google Account doesn't have unlock device feature so I used the search engine and found this forum. I followed the instructions and bingo, my device is now unlocked! I was about ready to get a new device!
So I have spent a lot of time running around trying to solve this. I think describing my problem will hopefully eliminate chasing dead ends.
The Problem:
My android OS is the one right before Lollipop. I have ALWAYS had the same PIN to get into my phone for years (7355608 The bomb code from Counter-Strike lol). Randomly (So it seemed) my Phone decided I didn't need a lock screen any more and it was gone. When i noticed this I went back into the options and set it back again. using the same PIN i always have. I try to get into my phone and the PIN does not work. I have found while digging around that I am not the only one with this issue. My phone is the Samsung Galaxy Note 3.
Added: The Update to Lollipop is waiting to be installed lol. Cant click on it since I cant get into my phone. But I dont think updating will help me at all anyways.
Additional Details:
I have a GMail account on my phone. I know the password. I had used USB Debugging Mode at one time and have the "developers options" opened. Doesn't seem to help because until you can unlock the PIN it wont connect to the PC to see or have any access to files or anything. I CAN NOT do a hard reset as there is valuable information to the point where i would pay to have this problem solved. My phone is NOT rooted or "unlocked" (unlocked as in stuck on one carrier)
What I Have Tried:
Android Device Manager - Doesn't nothing, when I use the LOCK phone it just tells me "You already have a PIN none was set"
AROMA - Starting on this but my phone is not rooted so I am not familiar with Android and every one that wrote a guide seems way to vague so I'm still researching this attempt on my on. AROMA is installed but apparently needs CWM (ClockworkMod) and installing that while locked out is where I currently am in this attempt.
Update: I don't understand what they mean by "Flashing" (I'm just going to throw it at a strobe light) and found out CWM is not needed if I can Flash it...
http://forum.xda-developers.com/showthread.php?t=2225695
XDA - XDA apparently has this method of using USB Debugging Mode and the Android Studio. But when I run the commands in the prompt it just tells it cant find the drive or something (I am thinking this is due to it not actually connecting the drive to the PC so it is being blocked from accessing what is needed to connect properly.
Repeated Failed attempts - This only works for Pattern Lock. Not PIN lock. FAILED.
I am willing to do anything to my phone to get my data back. Thanks.
Final Note: I just need all the data from the phone. If there is a way to get my data from the phone and then do a hard reset then I dont mind doing the reset. My goal is to get the irreplaceable information. Worst case I will buy a new phone and wait until this technology is old and easy to hack lol
http://forum.xda-developers.com/showthread.php?t=2244741&page=3
This will save you 8-12 hours of your time if you are lucky. This means that it also includes the meaningful links of 8-12 hours of searching. Sentences in italic are important. 1 link is for the Odin official website, the rest are re-links back into XDA.
The device in question is a SM-925T Tmobile S6 Edge.
The problem was this. I rooted my phone and messed around with Greenify and the Play store. To prepare for rooting, I allowed unknown downloads, unlocked the bootloader, and turned my security lock off (I had set it to a finger print lock). After I was done rooting, I immediately locked the bootloader again(<--A mistake that caused my bootloop/ soft-brick). After I was finished messing with the above apps (Greenify, etc), I wanted my phone to restart. So I held the Power button and selected restart, while I was on the lock screen (may not be important). I noticed that it took a long time to restart, and upon closer examination, I noticed another error under the "kernel is not seandroid enforcing" (which appears to be natural for rooted phones). The error was "Custom Binary blocked by FRP Lock". It was a new error. I investigated this new problem using the internet , and this dude was panicking like hell, but he didn't appear to fix his problem. He did hint that returning to the bootloader to its locked state was a mistake. Looked a bit more and this guy pointed to another thread, which introduced me to flashing and more importantly his fix, which was to flash the stock 5.1.1 image through odin. He used this link, which contains all the stock firmware for the majority of the new Samsung S6 and S6 edge versions. To make a long story short, most of these fixes involved flashing your firmware to the stock version. So I went to the Odin Website, and downloaded every version, as a couple threads have said that different versions worked for them. Here is a thread with everything you need for Odin. Now, after sorting through and finding micro USB cables that are detectable by Odin, an important step because Odin might develop a pattern of detecting then failing to detect your device through that cable, and testing all the usb 2.0 ports, I was ready, and had Odin with my stock firmware. Odin kept saying "NAND Write", then in the next line "FAIL". This was annoying as Odin wouldn't detect my device again unless I unplugged it, restarted it to download mode, then restarted Odin before plugging it back in. I got confused and found links for somehow fixing the .tar files, stock roms, .pit files (DO NOT MESS AROUND WITHOUT KNOWING WHAT THOSE THINGS DO), and other threads/websites that say to boot into recovery mode , factory reset, then wipe your cache. I could only do that once. After me messing around with all of the above file variants and supposed fixes to help with my issue, I couldn't boot into recovery mode, it got stuck on the "Samsung Galaxy S6 Edge" logo. It did not fix the NAND write failing. There however, are a lot of websites allowing you to download stock software for your phones, and I don't think I can link them as it might break a rule. Surprisingly, some have claimed that using a stock file for another device worked to fix their problem. This thread, which convinced me to use Smart Switch when it failed for everyone else, was very useful, although I recommend downloading Smart Switch from the official website of Samsung. None of the Odin flashing had worked so far, including the Roms and .pit files so I tried Smart Switch. I opened it, and upon selecting the "more" tab on the upper right corner, a bunch of tabs drop down. One should be "Emergency Software recovery and initialization". I had to find my S / N (Serial) number, and I was very confused on how to obtain that number as I was locked out. But to obtain it, do the same process to boot into download (hold volume down, home key, and power key), but stay on the prompt and don't go to the screen that has the word download in the middle. Don't do anything other then reaching the prompt confirming if you want to install a custom ROM. Then, press the home key and it should show your S / N number along with your IMEI number. Once I imputed the code I saw on my phone into Smart Switch, it told me to connect the device. Now, by this time, I realized that Odin only detects my device if it is actually in the download screen. Why shouldn't my computer? I booted into Download on my phone and followed the steps on my computer, making sure that the computer can recognize my phone while it is using a valid USB port and Cable. And after some waiting, for me, my problem was fixed and I could use my phone again, it reverted to it's out-of-box state. I hope this drawn out but very specific explanation helps you guys. It's my first post And also, this thread confirms that you can use a USB hub for flashing(at least for ROMS), Smart Switch, and for rooting.
Thank you for this detailed account, however nothing of the above has worked for me. Odin won't flash the firmware of 5.0.2 (and I tried 5.1.1) and Smart switch does not recognize the device to do anything. BTW phone has been rooted for months and last night decided to turn on its FRP lock randomly and now I'm stuck. Any help would be greatly appreciated.
Explain throughly what you have tried. Especially different ports, cables, and computers. Did you have the right device drivers? Did you do anything else?
I followed your footsteps and and the step where it has to show me the S/No and IMEI, it only shows IMEI number. I am unable to find the S/NO any suggestions?
Xalmey said:
I followed your footsteps and and the step where it has to show me the S/No and IMEI, it only shows IMEI number. I am unable to find the S/NO any suggestions?
Click to expand...
Click to collapse
press vol down home keys and power key once you get to the first blue screen release vol and power keep holdind home but I already tried smart swich didn't help
5.1.1 has FRP lock auto turned on whenever you have a google account on the device... This is probably going to cause a lot of problems with all newer devices that get rooted. I even tried removing all google accounts, flashed recovery and flashed boot img back to stock after rooting and still FRP was bricking the device. I got supersu onto the device, all working fine for a 3rd time, as soon as I added a google account onto my device and restarted, it was FRP lock blocked and soft bricked again.... I used kies to restore to factory again, re-rooted it for the 4th time when I finally discovered an option in developer options called OEM unlock, Turning OEM unlock on turns off the FRP lock security feature.
My conclusion, If your going to root 5.1.1 make sure you remove all accounts from the device first, do not change google passwords for 72 hours prior to rooting, once rooted, YOU MUST TURN OEM Unlock ON in settings>developer options before adding any google accounts to the device.
Hi everyone!
I also got a Samsung S6 Edge + from a friend with custom binary blocked by FRP. I don't know what he was planning to do but I guess it was rooting.
He said he want me to backup any files before I try anything. Don't know how to proceed. But as suggestion, I want to ask if using "fastboot oem unlock" command would fix that.
EsperaKing said:
Hi everyone!
I also got a Samsung S6 Edge + from a friend with custom binary blocked by FRP. I don't know what he was planning to do but I guess it was rooting.
He said he want me to backup any files before I try anything. Don't know how to proceed. But as suggestion, I want to ask if using "fastboot oem unlock" command would fix that.
Click to expand...
Click to collapse
I'm pretty sure fastboot isn't for Samsung devices. Hard to back up any files u less you can get into TWRP or the phone. If you flash stock firmware is highly likely the files will be wiped
callumbr1 said:
I'm pretty sure fastboot isn't for Samsung devices. Hard to back up any files u less you can get into TWRP or the phone. If you flash stock firmware is highly likely the files will be wiped
Click to expand...
Click to collapse
There is no TWRP recovery on the phone. Yeah you're right about backing up files. I don't even know how to proceed and I can tell you I have huge experience on that stuff, rooting flashing custom recoveries and roms, etc... but in this case, I can't say if files can be backed up.
EsperaKing said:
There is no TWRP recovery on the phone. Yeah you're right about backing up files. I don't even know how to proceed and I can tell you I have huge experience on that stuff, rooting flashing custom recoveries and roms, etc... but in this case, I can't say if files can be backed up.
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Click to collapse
The only way is to 're flash the exact same firmware he is currently using now using the 5 files firmware package. But yo ensure csc_home is used so the data will not be wiped.
callumbr1 said:
The only way is to 're flash the exact same firmware he is currently using now using the 5 files firmware package. But yo ensure csc_home is used so the data will not be wiped.
Click to expand...
Click to collapse
Thank you for you reply.
Please can you tell me where I can find such software or how to do it clearly! I know how to use Odin but I don't know how to exclude user_data to be wiped. Thank you
Bonafid3 said:
5.1.1 has FRP lock auto turned on whenever you have a google account on the device... This is probably going to cause a lot of problems with all newer devices that get rooted. I even tried removing all google accounts, flashed recovery and flashed boot img back to stock after rooting and still FRP was bricking the device. I got supersu onto the device, all working fine for a 3rd time, as soon as I added a google account onto my device and restarted, it was FRP lock blocked and soft bricked again.... I used kies to restore to factory again, re-rooted it for the 4th time when I finally discovered an option in developer options called OEM unlock, Turning OEM unlock on turns off the FRP lock security feature.
My conclusion, If your going to root 5.1.1 make sure you remove all accounts from the device first, do not change google passwords for 72 hours prior to rooting, once rooted, YOU MUST TURN OEM Unlock ON in settings>developer options before adding any google accounts to the device.
Click to expand...
Click to collapse
Thank you thank you thank you!!! This is exactly what I was looking for I had just rooted my note 4 running 6.0.1 and had no idea what the oem option was as no rooting method talked about it at all so naturally as soon as i added my Google account phone restarted and locked up.
Kies was the answer I needed as frp lock was active in download mode and my factory reset in recovery failed everytime but running Kies firmware upgrade and entering my model and serial number it installed perfectly in download mode with frp lock still active saved me alot of hassle ?
Hi guys. Sorry if this is in the wrong section. I have rooted several phones a few years back such as HTC's etc. However i have been running into a problem with the J5. I believe I have installed the samsung drivers, i have rooted the phone on the software itself via kingroot, however when I try to run ODIN it detects the phone COM/USB port however when I try to flash any of the recovery files it looks as if its going to start to do it then says 'FAIL' and when I look at the phone nothing happens (when its in blue recovery mode) it just says Custom Binary (Recovery) Blocked by FRP Lock - I have tried to search this on the forums but cant find many solutions for it with regards to the J5 - Does anyone have any suggestions? I dont mind the phone and would like to install custom kernel on it to allow for slight overclocks etc as its quite a nice bang for buck phone. but I have spent hours and can't seem to find a solution. There was one post that seemed to suggest if you downloaded a 'CROM Services' APK whilst in android and run that it might work, however this is a new J5 on the latest android and the CROM Services APK file in that link doesnt seem to want to run when i install + try to run it on this android
Any suggestions are welcome! Really wrecking my head over this one
FRP lock means that you have to enable OEM Unlocking in Developer options and/or remove the Google account. FRP is Factory Reset Protection, introduced with Android 5.1.1. Prevents someone from just grabbing your device and wiping it and using it easily. Also, you need to be in Download Mode, not recovery to flash custom kernels and recoveries. You aren't wanting to or trying to install a custom bootloader. That is a whole nother thing.
Thanks for the info! That one option has solved it for me! I will go from here and see how it goes. Thanks alot!
I have a phone Ulefone Note 8. It is not my main phone, but I use it occasionally and I have some important data on it.
One time, one of my recordings, that I had on my phone, didn't close well so the file was not saved, I wanted to recover this file later. So, I stopped using this phone for a while. But after I got back to implement data recovery, I was unable to get into my phone, because I forgot my pattern lock. I have tried many combinations, so now I have to wait more than 3800 seconds (this is more than an hour between my lock pattern retries and this time is increasing).
Because of that, I am looking for another way to get into my phone.
I have tried all programs for unlocking my screen lock without losing data on my phone (without hard reset, factory reset).
I am unable to connect to my phone to PC (PC recognize it, but the device is anauthorized, because of the lock, I cannot confirm the connection).
I think that my phone has USB debugging enabled, but there is a problem, that it has set “charging mode” as a default option, but I can't change this option to MTP mode. In order to change this mode, I have to lock my screen. Because of that problem I am unable to use ADB, because the device is unauthorized (because of the screen lock). So. This is also no go situation.
I have also tried to use Android Recovery Mode. I tried to install zip TWRP via Apply update from SD card. No luck, because Signature verification failed.
I tried to install Aroma File Manager. The same problem. I think this is because the Recovery version of my phone is Stock, the phone is not rooted.
I tried to install SU power the same way. No luck also.
The phone has also Fastboot. I tried to boot TWRP image, but image for my phone is too large. If I use some smaller TWRP image file, I get error that I cannot do this command on locked phone (not allowed in locked state).
Now I am out of options. I don’t want to wipe data. I don't want to do hard reset. I know, that this is quick solution, but I don't want to lose data on my phone.
Is there any way to enable MTP mode on my phone remotely?
Or is there some hack to hack into my phone forcefully without losing my data.
Is there some way to do a backup of my files from my locked phone?
Is there a way to save the most of my files, even if I had to perform hard reset?
I would do hard reset, if I would know that my phone could be recovered by a recovery tool without any risk.
Another info. My Ulefone Note 8 phone is using Androd 10. Go edition.
Is there a way to forcefully flash only CWM or TWRP on the locked phone without losing any data from my phone.
Something else. I tried to use Find my device on Google. And Google is able to find my phone, but there is not option just to remove lock, there is only option to erase all data on my phone.
Something else. Is there some program similar to Aroma File Manager, that could remove gesture.key from my phone, but something, that can be opened from Android Recovery on Pattern Locked phone? Note something. I am unable to change my phone settings to MTP because of the pattern screen lock.
Something else. Is it any way to reset the counter of pattern retries so I would be able to draw patterns without long waiting time. Now I have to wait more than one hour to retry another pattern and turning phone off and back on does not help. I know, that on previous Android editions the counter reset itself after turning the phone off or removing the battery, but in this phone (Ulefone Note 8 with Android 10. Go edition.) this is not possible. Another info. This phone has unremovable battery, so I cannot quickly completely remove the power from it.
Is there any hack to unlock my phone without losing data.
I would appreciate any help.
sasbi said:
I would appreciate any help.
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Hello and good morning, @sasbi
Welcome to XDA! I hope you'll alawys get the support your require.
However, prior to your next posting please read the guidances that are stuck on top of every forum like
[ATTN] : Read before posting - Any questions posted here will be MOVED or CLOSED
Please read the below before posting. Any questions not development related will be moved or closed. Forum Searching | Posting | The Basics: (Make sure you've read them before starting a new thread) Forum Rules Forum Search Google Forum...
forum.xda-developers.com
and the others. I've moved your thread to Android Q&A.
Thanks for your cooperation!
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Oswald Boelcke
Senior Moderator
Unfortunately Google has removed the remote unlock feature (most stupid decision imho)
devices shipped with Android 10 must FBE encrypted. there is no way to break FBE encryption (except bruteforce, with gatekeeper timeout you already facing)
mtkclient can unlock bootloader without wiping data, that will allow you to install TWRP recovery. but that's pointless, without unlock pattern it's impossible to decrypt.
your only chance would be FDE encryption with default_password (very unlikely) you can double check encryption type (90% sure it's FBE)
Sorry for the wrong forum, Oswald.
So. I don't have almost any possibility to get into my phone now.
What if I would perform a factory reset. How many data (rthe cca percentage) would I be able to recover via recovery program. And which program is the best for that.
Something else. Is it possible to copy the whole device (the partition with user data) as an image and put it somewhere for the future (if somebody will invent something that is able to break into the phone (into, the encrypted user data partition)?
When I perform adb shell getprop ro.crypto.type on other (unlocked Ulefone Note 8 - the same model as my locked phone) it returns file. I asume it is FBE then.
So if it is FBE, and apparently it is, this option is out of question.
How then some programs e.g. drFone works on Samsung devices?
Is there something different with these devices that lets e.g. drFone or similar program to unlock them without data loss?
Samsung is much more expensive, so I assume there would be even better security on it.
it's not possible to dump full device. you can dump all android partitions but you can't access TEE where the keystore is.
on factory reset keystore is flushed, there is no way to recover any data afterwards.
either keep device as it is, don't factory reset and don't use it (I doubt there will be way to crack FBE encryption ever). or forget about data and start from scratch.
Wondershare Dr.Fone is scam and does not work on any secure device except few ancient devices. Don't buy their lies about, Samsung devices are most secure devices I know.
What you could have tried is the PUK method, but it works only on already decrypted devices (after first boot unlock) so it's useless in your case (powered off device)
https://bugs.xdavidhu.me/google/2022/11/10/accidental-70k-google-pixel-lock-screen-bypass