front glass getting unglued. - Sony Xperia Z Ultra

Hi guys!
My front glass is coming off. I am not under warranty. Have any of you faced such issue and resolved it by yourself?

Pannam said:
Hi guys!
My front glass is coming off. I am not under warranty. Have any of you faced such issue and resolved it by yourself?
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Click to collapse
Not seen any one post with that issue on the front glass on the ZU. Think a few had this on the Z?
I would try to warm the front glass with a hear-drier and press back down, it may work...

I had that problem on the back glass of my first Ultra, like 10/20 days from day one.
I fuc*ed up that phone pretty bad software wise at the point that it didn't even boot, so they changed it on warranty, removing the problem with the glass.
Be careful with the hairdryer, because between the aluminium and the glass there's a little white or black plastic bezel, which WILL burn if you stick the hairdryer near it for too long.
Sent from my C6833 using Tapatalk

Thanx guyz
Well the hair dryer solution seems to work. The glass is back in its place. Been two days and so far so good.

Related

[SOLVED] Yep, I cracked it

So I have a screen protector, spiegel case and a leather belt holster for my baby. I work in IT and somehow today managed to crack the screen. Didn't even have it out of the holster. It's just a hairline crack but I am ocd lol and it makes me sick to look at it . Is there anybody who has replaced the digitizer and screen by thierselves, and if you did could you let me know if it was hard to do and where is the best place to get the parts? Would it be worth the money to just send it back to LG? Thanks in advance!
(Still crying over that crack :crying lol
Have you already pulled the screen protector off? Many times it is the protector that will crack, but the real screen will be fine. My glass screen protector has a micro crack in it right now. I just haven't replaced it yet.
My iCarez 0.2mm tempered glass screen protector on my V985 cracked in several places the first time I took it on an airline trip. I contacted iCarez a couple of weeks ago and they promptly promised to send me a replacement but never have, so far. I have the old broken one still on and it still works, though sometimes I can feel the cracks and that is disturbing...
If your screen is really cracked, usually there will be a dead area in the digitizer. I hope in your case its just the screen protector, because replacing this display is likely to be expensive and difficult.
Sent from my Nexus 7 using Tapatalk
Thank you so much guys!!!! . It WAS the glass screen protector! Whew...... I really appreciate both replies, I was fixing to tear that thing apart. Wow....
viper3two said:
Thank you so much guys!!!! . It WAS the glass screen protector! Whew...... I really appreciate both replies, I was fixing to tear that thing apart. Wow....
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Wow! lol
TheEndGame7 said:
Wow! lol
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Just happy as hell it wasn't the screen

[Q] Do you really need a case?

Hi,
I'm currently using a simple rubber case for the side and back. But, as it has few downsides, I have a question: is the case really needed? I want to hear from you, how this phone performs without the case, does it scratch, or damage easily?
Thanks for any helpful replies.
I liked my phones how I like my women: naked. I didn't drop it once, so I can't tell you what damage it can take (although I'm pretty sure the glass might crack, but I'm not in the habit of dropping my phone), what I can tell you is that the back panel is easily scratchable, so I put a screen protector on it (only on the back). The screen is doing excellent by now, not a single scratch, although I might put a protector on it when the summer comes, I don't want any sand on the glass.
Depends, do you have any history of dropping phones? We all have different cases, some people drop their phones often, some do not. Also, there are a huge variety of cases for the z2, mine is a very thin 0.3mm case which feel good in hand, but doesn't provide that much protection.
Regarding the scratches, I can confirm that some cases scratch the back if there are dust and dirt trapped inside.
In my opinion yes, if u are not a rich man like me. Atleast ill use a case for 1 - 2 years before ill naked my phone.
Sent from my D6503
Get a case if you dont like scratching the sides and the back of your phone. If you want to keep your phone slim with mediocre protection, you can try Spigen Ultra Fit. Im using it. Im happy with it as it has protected my phone from falls before, like 3 times, without any damage or scratch. Bulky ones arent my type. I keep my phone on my side pocket. Been using this phone for 7 months, not a scratch! Im just lucky or very cautious. Good luck!
It's not really needed, but I think it's worth the money because of the added protection.
For those that have used a case, have you also used a screen protector? Plastic or tempered glass?
r2rX said:
For those that have used a case, have you also used a screen protector? Plastic or tempered glass?
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Click to collapse
Nillkin Tempered 9H here. Phone fell down 1.5 meters this afternoon (front of the phone hit the concrete), the screen protector didn't survive it. Phone is completely unscratched however, so it works wonders
Pharetra said:
Nillkin Tempered 9H here. Phone fell down 1.5 meters this afternoon (front of the phone hit the concrete), the screen protector didn't survive it. Phone is completely unscratched however, so it works wonders
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Thanks for the info. One more thing...if the tempered glass breaks, is it complicated to remove it and replace it?
r2rX said:
Thanks for the info. One more thing...if the tempered glass breaks, is it complicated to remove it and replace it?
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I have replaced the back glass twice on my Z2.
Both times it cracked whilst in my front pocket.
I wouldn't suggest tight pants with the phone Haha.
EDIT: not hard at all. Look it up on YouTube. Took me about a minute.
r2rX said:
Thanks for the info. One more thing...if the tempered glass breaks, is it complicated to remove it and replace it?
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It was really easy. Phone was a bit sticky at first, but the provided cloth fixed that problem. Replacing it should be easy, but I don't know for sure. My new screen protector should come in on tuesday
Darbness said:
I have replaced the back glass twice on my Z2.
Both times it cracked whilst in my front pocket.
I wouldn't suggest tight pants with the phone Haha.
EDIT: not hard at all. Look it up on YouTube. Took me about a minute.
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Pharetra said:
It was really easy. Phone was a bit sticky at first, but the provided cloth fixed that problem. Replacing it should be easy, but I don't know for sure. My new screen protector should come in on tuesday
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Thanks for the feedback. I'll research a bit more into this.
Cysioland said:
Hi,
I'm currently using a simple rubber case for the side and back. But, as it has few downsides, I have a question: is the case really needed? I want to hear from you, how this phone performs without the case, does it scratch, or damage easily?
Thanks for any helpful replies.
Click to expand...
Click to collapse
There are good quality tempered glass out there that doesn't break easily...
yavhin said:
Hi, if you don't want your phone to get scratches on front/back glass panels, I suggest you buy a tempered glass protector. There are many brands out there that you can buy in the market (e.g. Spigen, Nillkin etc.)
I have white colour and I don't want it to get stained so I'm using a cover.
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Click to collapse
Yeah. I've got a nasty scratch on the front, so Nillkin H+ is on my way.
InviGuard
Anyone hear uses InviGuard to replace Hard cases?
You might wanna consider a case that can lift up the back slightly. I didn't use a case, but 2 weeks later, I scratched the camera lens already. So I really suggest using a case
Sent from my D6503 using XDA Free mobile app
I don't use a case, because until now I believed in dragonglass. Unfortunately something scratched the back of my phone. Although Xperia devices are very good, next time I'll use a case.
I bought my phone and used it without a case for nearly one week. I was so stressed that it could slip and broke the front or back glass, then I bought a cheap but efficient hybrid case, it has like rubber and hard plastic covering the back.
Also, my phone now looks black, as it is white and I don't like that color.
Enviado desde mi D6503 usando Tapatalk 2
I don't need case, nuke look like great hehe:laugh:
I don't use a case. Just front and back screen protectors.
Sent from Xperia Zed2

Scratches on the camera lens

Hi all,
I don't have any issues with the phone..it works well, the camera is great and I get good battery life.
Only thing that bothers me is that I get scratches on the camera glass (back of phone).
I keep it in my pocket, I never put anything else in the pocket with the phone.
Never put it in a bag..
Not sure how I keep getting scratches.
These are tiny scratches but I'm sure that in this rate I'll have them all over the glass in a year.
Really weird.
Anybody else is getting scratches there?
I have the H850 variant.
Thanks!
galr said:
Hi all,
I don't have any issues with the phone..it works well, the camera is great and I get good battery life.
Only thing that bothers me is that I get scratches on the camera glass (back of phone).
I keep it in my pocket, I never put anything else in the pocket with the phone.
Never put it in a bag..
Not sure how I keep getting scratches.
These are tiny scratches but I'm sure that in this rate I'll have them all over the glass in a year.
Really weird.
Anybody else is getting scratches there?
I have the H850 variant.
Thanks!
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No but ive had my phone in a case since day 1. Have no scratches or issues and its always in my pocket when not in use.
Have you removed the camera protection film ?
Mine scratched easily, and eventually cracked. There's a thread somewhere talking about all the cracked camera glass issues. I replaced mine, they're available on eBay now.
Sent from my LG-H830 using Tapatalk
srimay said:
Mine scratched easily, and eventually cracked. There's a thread somewhere talking about all the cracked camera glass issues. I replaced mine, they're available on eBay now.
Sent from my LG-H830 using Tapatalk
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Yeah I've seen them. Is the quality good enough?
In replacement I've bought for the G2\G4 I've noticed that light reflects differently on the China glass. I think it lacks some coating but I could be wrong.
With that in mind, this coating worth nothing if I need to put a protector on the glass.
I wish I could find a case with a little door for the camera. I don't mind open a little door when I want to take a photo.
There ok. I replaced my broken one so I could do a warranty exchange and I have a second one on hand in case the one on the new phone breaks too. I guess they're made out of acrylic so they shouldn't crack
Sent from my LG-H830 using Tapatalk

Scratched camera lens.

Hello,
im not using my X with any case and recently saw that my back lens is really, reallly scratched. I cant understand why Sony did not use glass to protect it. Any idea how to remove this scratches?
http://cloud.tapatalk.com/s/58db60c5c607c/IMG_20170329_092200739.jpg?
It's not glass? It feels like it.. weird, I thought all of the X series were with glass lens. I have no scrathes nor in the lens nor on the screen (actually in the screen there are 2 super small invisible scratches you can view only with a specific angle under bright sun, other than that, it's like new. Been using a flip case and now ordered screen protectors and a good TPU. You got your lens TERRIBLY f*cked up, how did you manage to do that? and the metal is scratched too, right? I suggest you get a TPU now to prevent more damage. I don't think you can fix it, and I don't recommend the toothpaste DIY "trick" since chances are it won't do anything and paste will get stuck in the gap between the lens. I do suggest you to find lens in ebay and replace them yourself, or if you haven't rooted and still have warranty ask what they can do about it in a local store. Can't be very expensive...
What did you do in the end? I had this phone for little over a week, and the camera is full of scratches.
Did you contact Sony? Did they repaired the phone? Or have you removed the scratched layer with alcohol/toothpaste?
I've owned many, many phones over the years, some with a plastic lens. This is the first time I've seen my camera so scratched.
Just by looking at the pic, I'm pretty sure the protective plastic camera has not been removed yet..
This is old people, and I highly doubt OP will reply. Whoever says their lens are getting scratches either didn't remove the plastic cover or you are doing something VERY wrong. Phones aren't meant to be placed on rocks or something. Other than that, I have not idea how you scratch it and it looks like glass to me. The X series phones after the z5 were all upgraded with glass lens.
FoxTheLegend said:
This is old people, and I highly doubt OP will reply. Whoever says their lens are getting scratches either didn't remove the plastic cover or you are doing something VERY wrong. Phones aren't meant to be placed on rocks or something. Other than that, I have not idea how you scratch it and it looks like glass to me. The X series phones after the z5 were all upgraded with glass lens.
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There's no protective plastic on my lens, and it scratches with jeans denim, I've tested it. I own phones with actual plastic lenses, and they do not scratched by fabric. My guess is there are some units where the antiglare layer on the camera lens have some kind of defect.
Before the "you're using it wrong" argument: no. My phone is in pristine condition, it does not have any marks of use anywhere but the camera. It was never near any rough surface. My 2.5 years old Moto E2 plastic camera lens is in a much better condition.
m4tt94 said:
There's no protective plastic on my lens, and it scratches with jeans denim, I've tested it. I own phones with actual plastic lenses, and they do not scratched by fabric. My guess is there are some units where the antiglare layer on the camera lens have some kind of defect.
Before the "you're using it wrong" argument: no. My phone is in pristine condition, it does not have any marks of use anywhere but the camera. It was never near any rough surface. My 2.5 years old Moto E2 plastic camera lens is in a much better condition.
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Interesting. Mine is great though.
m4tt94 said:
What did you do in the end? I had this phone for little over a week, and the camera is full of scratches.
Did you contact Sony? Did they repaired the phone? Or have you removed the scratched layer with alcohol/toothpaste?
I've owned many, many phones over the years, some with a plastic lens. This is the first time I've seen my camera so scratched.
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Hi, I just bought original replacement back panel on aliexpress and replaced it - 3min of work. Tryed with toothpaste before but it didnt help at all.
Item is not available anymore but it was from this seller for 9usd and it was real orginal part:
http://s.aliexpress.com/JRF77VZ7
Does it have a protective plastic on the cam? I didnt notice any.
gemtin92 said:
Hi, I just bought original replacement back panel on aliexpress and replaced it - 3min of work. Tryed with toothpaste before but it didnt help at all.
Item is not available anymore but it was from this seller for 9usd and it was real orginal part:
http://s.aliexpress.com/JRF77VZ7
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Did you heat the back panel with a heat gun?
izyer said:
Does it have a protective plastic on the cam? I didnt notice any.
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Yes, it was blue so very visable.
FoxTheLegend said:
Did you heat the back panel with a heat gun?
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Click to collapse
No, u used my gf hair dryer [emoji14]
So far I dont have any scratches on lens for months, so sth was ****ed up with previous back panel.
gemtin92 said:
Yes, it was blue so very visable.
No, u used my gf hair dryer [emoji14]
So far I dont have any scratches on lens for months, so sth was ****ed up with previous back panel.
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Very weird stuff going on with this phone, good job on fixing it

LG glass

Has anyone noticed that the glass on the back is very sensitive and scratches easily? Also my sister threw my keys to me about 10 feet away and it cracked the phone ??. Just wondering if anyone has experienced this fragile glass. Honestly disappointed that the glass scratches easily. I've had a Note 5 for 2 years and the glass isn't scratched yet..
Nope, mine is in ultra slim Spigen hard case, dropped phone from shoulder height onto concrete and case got a small crack in corner but phone still 100% so I'm happy with robustness of G6
Sent from my LG G6 using Tapatalk
I've dropped mine on a granite surface plate at work which is about head height to my knees with no issues. I'm only using a Slickwraps skin.
SpencerA99 said:
Has anyone noticed that the glass on the back is very sensitive and scratches easily? Also my sister threw my keys to me about 10 feet away and it cracked the phone . Just wondering if anyone has experienced this fragile glass. Honestly disappointed that the glass scratches easily. I've had a Note 5 for 2 years and the glass isn't scratched yet..
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The back of the phone is Gorilla Glass 5, and the front is Gorilla Glass 3. It should not scratch easily or be fragile.
I use Poetic Rugged case. Have dropped my phonw from shower shelf many times and nothing has happened.
just lou said:
The back of the phone is Gorilla Glass 5, and the front is Gorilla Glass 3. It should not scratch easily or be fragile.
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The higher version of gorilla Glass the more prone to scratching it is but less likely to shatter. That's why they used 3 on the front and 5 in the back
vintagerock said:
The higher version of gorilla Glass the more prone to scratching it is but less likely to shatter. That's why they used 3 on the front and 5 in the back
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This^
I've seen a few rants that it's only Gorilla Glass 3 and I'm like, one quick Google search and you'd know why. It's a GOOD thing.
hmm, thats weird that I have a ton of scatches around the edges and camera lens... and I baby my phone
SpencerA99 said:
hmm, thats weird that I have a ton of scatches around the edges and camera lens... and I baby my phone
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There was another thread about scratching over the camera lenses. Some people have it and some don't.
Glass.
Scratches.
Glass scratches.
Yes it does.
SpencerA99 said:
hmm, thats weird that I have a ton of scatches around the edges and camera lens... and I baby my phone
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I've seen people say you can buff those out especially with the black model.
So the glass covering the camera on the back cracked significantly
?????
Just cracked? On its own?
Sent from my LG G6 using Tapatalk
Vicious Von said:
So the glass covering the camera on the back cracked significantly
?????
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What happened?
zathus said:
What happened?
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I was taking pictures of a situation at my job and it was fine. I put it in my sweat pants pocket which had nothing else in it. I went to take a closer shot and the was this white how in the corner of the picture. I turned my phone around and surprise it was cracked. I didn't drop it yet I've stopped it Kenny times before. I have a nice case and screen protector. There was no mishandling of my phone. I don't do anything excessive. My pants weren't tight. It cracking is unexplainable
?????
Vicious Von said:
I was taking pictures of a situation at my job and it was fine. I put it in my sweat pants pocket which had nothing else in it. I went to take a closer shot and the was this white how in the corner of the picture. I turned my phone around and surprise it was cracked. I didn't drop it yet I've stopped it Kenny times before. I have a nice case and screen protector. There was no mishandling of my phone. I don't do anything excessive. My pants weren't tight. It cracking is unexplainable
?????
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Man that sucks. The only thing that makes sense to me of why that glass is breaking on certain phones is the outer ring surrounding the glass might be such a tight fit that it's under tension. Then randomly it just gives. Have you spoken to any customer support yet?
zathus said:
Man that sucks. The only thing that makes sense to me of why that glass is breaking on certain phones is the outer ring surrounding the glass might be such a tight fit that it's under tension. Then randomly it just gives. Have you spoken to any customer support yet?
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I'm afraid I'll have to spend that insurance money. I don't have it yet lol?. I didn't speak to any customer support but I don't know what to tell them. Hardware damage is pretty black and white to them. If anyone have any suggestions please feel free I can use it.
?????
Vicious Von said:
I'm afraid I'll have to spend that insurance money. I don't have it yet lol?. I didn't speak to any customer support but I don't know what to tell them. Hardware damage is pretty black and white to them. If anyone have any suggestions please feel free I can use it.
?????
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The hard thing is physical damage is really difficult to prove it's a manufacturer issue. Wouldn't hurt to call him and point them in the direction of the multiple complaints that already exists
I too noticed the glass on the back was getting scrached by having a case on!#. It was stupid. Good thing my girlfriend owns a cellphone repair kiosk and installed the pahnthon clear skin on it. Two days later i dropped my phone four steps away from reaching the second floor without my hard case and the phone didnt break thanks to the skin.
razzrmaxx said:
I too noticed the glass on the back was getting scrached by having a case on!#. It was stupid. Good thing my girlfriend owns a cellphone repair kiosk and installed the pahnthon clear skin on it. Two days later i dropped my phone four steps away from reaching the second floor without my hard case and the phone didnt break thanks to the skin.
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From where did you buy the skin?

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