Help me find this phone identity - Android Q&A, Help & Troubleshooting

Hello to all,
I just bought this phone h t t p://es.pandawill.com/x1-smartphone-mtk6589-android-42-50-inch-hd-screen-130mp-camera-3g-black-p90367.html from China but I can't find a ROM for it, not even a company called X1.
I found out it has the same casing as a Pomp W99 but different specifications. There are similar models but never exactly the same.
I was wondering if any of you knew anything about this phone and what could be done to upgrade it.
Thank you.

Related

Mda Vario ll upgrade

Hi all,
I know this question may have been asked thousands of times, but hopefully somebody can point me in the right direction.
Sometime ago, i found a T-mobile hermes vario ll and handed it into the nearest police Station..... yes there are still honest people about!
Anyway.. i wa told that if nobody claimed it after 28 days then i could return and keep it.
Nobody did claim it, so the phone is now mine, however, predictably the original owner reported it as stolen i presume and the phone part of it will not work.. presumably blocked.
Question now is..... i have an old t - mobile phone which i no longer use.... is there a way i can change the imei number on this device to reflect the one on the old phone which is 100% working and has been owned by me from new?
If so, how do i go about this, and is there a piece of software i can obtain?
Regards
SP
No, imei's are unique to a phone and its illegal to change...
Anybody else... any solution?
Thanks
SP
you wont find an answer to that question on this site i am afraid. Get a bluetooth gps and use it as a pda/gps but you wont be able to use the phone. I'll buy it off you if you want to sell it, it will save me using my xda trion as a tomtom

Circle with strike thru it, "Loss of signal"?!?!

Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
girlblushes said:
Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
Click to expand...
Click to collapse
It looks like to me the phone has either been reported lost or stolen which means that the real owner has rung the provider up and asked them to black list the phone so if anyone try to use it they won't be able to.It might be a possibly that the the modem part of your mother board is faulty you might just want to replace and hope for the best:silly:
girlblushes said:
Hello, i bought my Samsung Galaxy s2 "epic" only 4 months ago, and TWO months ago, it started to have a circle with a strike through it ("loss of signal" i guess?) and it has NEVER worked since. Not even restarting it. I have also done a factory reset, but nothing works. I have tried replacing it through my insurance but they are always out of stock conveniently and want to give me some crappy cheaper phone. I want the one i bought! HOW do i fix this?! I already know there has been a "fix" for Sprint users with this problem, but I am Tmobile, so I am not sure that helps me any. No repair shops seem to know a thing about how to fix this..I am at my wits end, I have tried for over 2 months now to resolve this, and I just don't know how! I am not a person who knows about the technicalities of phones, just know how to use them. I saw a post that originally lead me to this site that had a fix on it, but it was waaay too complicated to really understand; i am BEGGING anyone who knows how to fix this to just walk me through it?! i have tried SO hard, this has been a HUGE source of stress for me after all of this, and I cannot afford to spend 600$ to replace it!!
Click to expand...
Click to collapse
Given the two bits of your original post that I bolded above, I think you may be in the wrong forum... Also, are you are SURE your phone is also called "Epic" anything? The Sprint Galaxy SII model is called the "Epic 4G Touch". But not the T-mobile model.
Are you on T-mobile in the USA? Or Europe?
What is your phone's precise model number? It is printed on the label under the battery.
ctomgee said:
Given the two bits of your original post that I bolded above, I think you may be in the wrong forum... Also, are you are SURE your phone is also called "Epic" anything? The Sprint Galaxy SII model is called the "Epic 4G Touch". But not the T-mobile model.
Are you on T-mobile in the USA? Or Europe?
What is your phone's precise model number? It is printed on the label under the battery.
Click to expand...
Click to collapse
I do have a similar problem.
After a coupleof month usage my phone randomly has this circle described above. Usually switching it off an then on agein does work and I get the signal back.
By the way, I am on T-Mobile Europe and have a Dual-Number SIM card.
Does it have anything to do with this?
I used the SIM card for years in other phones without problems.

[Q] Failed to install OTA package.

Hi guys I'm new here so please be patient.
I received the phone as a present from my friend and I was pretty satisfied with the fast performance although I am definitively lacking tech knowledge about phones. As far as I am aware it was brought over ebay from Honk Kong, everything seems good apart from when there's an update it says something... abort it reboots and a message appears ota package failed to install. I did some reading and this forum was recommended however I get lost with the slang and tech talk here therefore if there is anyone who would like to help me as if they were explaining this to a kid I would be grateful. I called UK lenovo helpline and they refused to help me as my phone has overseas warranty and was not purchased in UK. I asked people on lenovo facebook official site and send a email question to lenovo as well but still no answer. I have handed in my phone to high street phone help service but they've charged me 30 pounds but did not do anything. As far as I am aware previous updates were fine then issue accrued, I did factory restart but it did not solve the issue.
Can you help a blondie ? x
Android version:4.2.1
Cannot install system update: K900_ROW_LA_1_S_2_009_130822_TO_K900_ROW_LA_1_S_2_009_130922(3.7MB)

Acer Liquid Express e320 Network locked. HELP!

Hello! I have a Acer liquid e320. A nice and not too expensive phone. The phones motherboard got damaged, and no service in my city would fix it, and for a long time i wasn't able to get another motherboard. After about a year i got one, ordered from taobao.com (like Ebay, only Chinese) I got it, but... found out it was locked to T-Mobile UK.
Ok, so i tried these things:
1. Tried contacting T-mobile, to get an unlock code. They refused to unlock it, because i wasn't their client.
2. I tried contacting Acer Worldwide Support, they said they can't help me and advised me to call the local support in Latvia - they will help me.
3. Called the local Acer support, they said, that this phone is not supported in our country, so they can't help.
4. Tried reaching again the worldwide Acer support and they sent me back to Latvian service support..... so i feel lika a hamster in the weel, no one helps me to solve the problem.
5. I tried using a different rom, maybe it would remove the network lock - it didn't.
6. Searched for an unlock code on the web, but nut sure it's legit and the price some websites ask for the code is higer then my phone costs... so not really happy with this solution.
In the end, i feel sad and came to conclusion that Acer support sucks! Maybe here someone can help me and advise what to do? Maybe there is a software i can use to remove the network lock? I don't want to throw out that phone in the garbage. You are my last hope!

Oukitel K10000 PRO - Reinstall Official Rom Problem

Hello,
I have a problem with the band/network of the k10000 PRO.
So I want to reinstall the ROM (official of Oukitel).
I have installed the driver MTK for windows, FlashTool v5.1724 (I have tried with older version too).
I have downloaded the Oukitel K10000 PRO official ROM.
When I click on upload I have an error STATUS_SEC_DL_FORBIDDEN (0xC0020003) with DA_PL.bin
and STATUS_BROM_CMD_SEND_DA_FAIL (0xC0060003) with MTK AllInOne
I have test with VOL+ pushed but nothing.
Any Idea ?
I am on Windows 7 64 bits.
Thanks
It's good now.
Just NOT check preloder and upload normaly.
But always, I have my network problem (band problem). The phone work only on the 1800 Mhz frequency. Very few time I have network. Only in big city...
I have a crash of com.android.phone when I try to change the band for the MTK processor.
When I type * # * # 4636 # * # * it's work. I can change network but modifications disapear when I come back in the Menu .
If I clic on Phone Information (normal menu to select EURO band) it crash (com.Android.com).
In the youtube videos, this is the menu where they correct the problem.
I think the best way to resolve the problem and know if it's material (physical) or software it's to try the Rom Stock of nougat. But I want to keep the Oukitel ROM.
I know there is one user have exactly the same problem (com.android.phone crash at the the menu).
I have try to disable the automatic time but nothing.
Very disapointed of this new phone.
++
I have same problem. I dont know what can I do, because Oukital official not answer to my email.
No signal
mimilanko said:
I have same problem. I dont know what can I do, because Oukital official not answer to my email.
No signal
Click to expand...
Click to collapse
Yes, I have sent a 5th mail today (in china language).
I have found a lot of video of the problem :
https://youtu.be/oILwk2yzsQc / https://youtu.be/FuqaQc4Yt38
https://youtu.be/bvR9W-7M8CI
https://youtu.be/VCY-Ipp19lo
https://youtu.be/Mdfe37-AU8k
https://youtu.be/uD73iyvTBBQ
I hope they will sent an update quickly....
I received my Oukitel K10000 Pro yesterday and noticed quite soon that the cellular reception is quite bad. It doesn't want to work inside the house at all. Never had reception issues with my previous (actually still current...) LG Nexus 4. I can make phone calls from the balcony but that's about it. Marginally better reception there?
Also the phone makes weird chirping sound during phone calls ~0.5s in the 2-3kHz range, one chirp every 2 minutes?
During the phone call I noticed that If I moved inside where the reception was bad, I could still hear the other person speaking but I was muted. Not familiar enough with GSM technology to say if that's even possible/reasonable
Made comparison of the received signal strength value and both phones show up at
-87...-97dBm asu ~10
UPDATE:
- I haven't touched the Android image at all so its the stock one.
Hello,
Very strange (for the problem of listen someone else). I think it is just a temporally problem. I had this problem occasionnaly but not since some years....
It is very difficult to find someone who have an k10000 pro who works correctly...
Regards.
hello..i have the same problem in greece too......the phone is really amazing......the only thing is the signal reception....when i am in the city is full....when i go outside is nothing....bands are missing from the software or the antena of the phone is problematic ? i see that this is a problem to many of us in europe....people from france,slovenia,albania,slovakia,finland all have the same problem......oukitel should make an update to the firmware adding new bands and then if still dosent work then it will be the faules antena.....but first we have to se if this is a band missing problem.........its a pitty for this amazing phone ......
UPDATE:
I just got my K10000 Pro back from warranty repair. My retailer contacted Oukitel and they suspected it could be a bad antenna cable (they had some bad batch?). So that's what they changed for me and the issue went away. Really happy for my phone now \o/
Hello,
Who is tour reseller ?
Thanks
I bought my Oukitel from e-ville.
PS.
I'd have added a link but the forum didn't allow.
"To prevent spam on the XDA forums, ALL new users prevented from posting outside links in their messages. After approximately 10 posts, you will be able to post outside links. Thank you for understanding!"
OK thanks. Me on Gearbest. The phone as returned but no news actually.
waiting for new antenna..lets see....
Same issue, opened up the phone. The antenna cable was broken. Sending it back for repair is not an option since it costs way too much. bought from tinydeal lets see how they react to it. Need to find the antenna cable. Could not find it locally.
Made a video when i was opening the phone
If you wanna look at it search for in youtube
Oukitel K10000 pro Signal Issue !! found the problem
Cannot post link i am a new user
Hello,
After 3 weeks in silence, Oukitel send me a message to me with Facebook. It confirm I have a problem of antenna. So now, the problem is known for them.
They want to send me the antenna (free) but I have return the phone to gearbest and I was refunded.
So, it's too late for me.
May be the max or an other brand now...
++
Anakins14 said:
Hello,
After 3 weeks in silence, Oukitel send me a message to me with Facebook. It confirm I have a problem of antenna. So now, the problem is known for them.
They want to send me the antenna (free) but I have return the phone to gearbest and I was refunded.
So, it's too late for me.
May be the max or an other brand now...
++
Click to expand...
Click to collapse
you are lucky to be able to get a refund, i checked with the shipment from my country it is almost half the price of the phone. My money is at waste. If anyone looking for a phone with antenna issue and can bear the shipping costs i will gladly mail them.
For send it to Asia (From France), it cost 36 euros. Paypal as refunded me 30 (the max). So it cost at the final, 6 euros for me.
If you paid with paypal, you can ask them 30 euros for the shippement.
Regards.
Same problem here too.

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