[Q] Root & Warranty - Android Q&A, Help & Troubleshooting

If I Rooted my Phone (Alcatel One Touch Pop C5) the warranty will be voided But if i permanently unRoot or Temporarily unroot my phone again because something happened to it and i want to use the warranty (and if i haven't use custom roms or modified my Phone) will the Warranty be unvoided or it will still be voided ?

Related

How do I re-lock my XDA2 !!!

Quick question from a newbie.
I have just recieved my XDA2 this morning and wish to un-lock it. However as it has ROM Ver.1.60.00WWE and Radio Ver. 1.10.00 I have to use the new version of the unlock tool.
My problem is that unlocking the unit will invalidate the warranty, if I were able to use the old version unlocking tool I would get my hands on the lock code that is currently present and therefore there may be some chance to relock the phone before returning it for a warranty repair.
Why does unlocking invalidate warranty? What is wrong needing warranty repair?

[Q] How to UnRoot?

Hi,
I need to get my s3 unlocked quickly because i'm going away tomorrow.
I took it to a store and asked them if it would affect the warranty. He said that if it gets rooted, then yes. He said he would check and connected it to his laptop.
Before I knew it, the phone was rooted. He tried to cancel it but it appears to be too late. (and the simlock is still in place).
The phone has had problems and been repaired a few times under warranty. So I dont want to lose the warranty.
How can I unroot the phone back to how it was?
Also, if the phone gets rooted and unlocked, can I re-unroot it and re-lock it in the event I need to make a warranty claim?
Thanks
Dan
We have faqs and guides no need for this question .
See How to return to stock for warranty thread .

how to remove Knox ? can someone help me to for this ?

been installing software firmware , didn't check carefully end up pop out got knox warranty void : 1 ...... how to remove it completely ..... even is been knox 1 , trying to reinstall normal stock firmware still can't remove the knox warranty ..... how to remove it ? can someone help me please ?
been installing software firmware , didn't check carefully end up pop out got knox warranty void : 1 ...... how to remove it completely ..... even is been knox 1 , trying to reinstall normal stock firmware still can't remove the knox warranty ..... how to remove it ? can someone help me please ?
Click to expand...
Click to collapse
You can not remove knox.
Sorry
uinnierimu said:
been installing software firmware , didn't check carefully end up pop out got knox warranty void : 1 ...... how to remove it completely ..... even is been knox 1 , trying to reinstall normal stock firmware still can't remove the knox warranty ..... how to remove it ? can someone help me please ?
Click to expand...
Click to collapse
If your phone warranty is out, than just leave it, right now there's no tool to reset it accept from SAMSUNG themselves. If its still under warranty than good luck to you in sending in for repair, they might honour it or maybe not. If they don't than just pay for their service charge and parts change.

Wrong Information for UB Code

Good Morning guys,
I plan to unlock my bootloader in the next few days. But I don't want to type in my real imei number, because if I have to send the phone in they might check and regret warranty.
So: Is ist possible to type in bull**** in the form or is the unlock code generated via the imei and I risk hard bricking the phone? And is there a counter which says that it was once unlocked if it is locked atm?
Thanks In advance
No this will not work!
The unlock Code will be generated specially for your IMEI, so a Unlock Code for a bull**** IMEI will not work.
Also I know (mostly from other manufacturers) that the "void warranty" is mostly because the manufacturer does not want to repair phones which are bricked for free.
If you have a hardware-defect, the manufacturer will repair your phone. The only situation I know where a manufacturer did not repair a phone, was because the phone was overheated and defective, because someone overvolted the phone via modified kernel.
So ... normally it will not "really" void your warranty.
simply relock your bootloader and flash a stock rom before sending it in

Relocking bootloader and potential problems with warranty

Some people say that relocking bootloader can be recognised by LG service:
http://forum.xda-developers.com/showthread.php?p=67392251
What is your experience with repairing phone after relocking bootloader? Your answers can help to people to take a decision about unlocking bootloader. Thanks.
I'm also interested in the subject.
It depends on what is broken due to your fault or not. See http://www.howtogeek.com/240417/does-rooting-or-unlocking-void-your-android-phones-warranty/
TLDR: If you break your phone du to overclocking, which was achieved with unlocking your device && rooting it, you're out of luck. If you get random reboots, which is a software thing it could get tricky and the warrenty may not be there for you then.
But for everything else hardware related it's not the roms fault. The company will fix it anyway. I sent devices in from HTC, LG and Samsung which were all rooted and unlocked. No problems so far. I live in Germany, just sayin
saschb2b said:
It depends on what is broken due to your fault or not. See http://www.howtogeek.com/240417/does-rooting-or-unlocking-void-your-android-phones-warranty/
TLDR: If you break your phone du to overclocking, which was achieved with unlocking your device && rooting it, you're out of luck. If you get random reboots, which is a software thing it could get tricky and the warrenty may not be there for you then.
But for everything else hardware related it's not the roms fault. The company will fix it anyway. I sent devices in from HTC, LG and Samsung which were all rooted and unlocked. No problems so far. I live in Germany, just sayin
Click to expand...
Click to collapse
When i went with my previous phone (samsung S5+) in a Samsung Repairs they told me warranty is not void as long as phone is not rooted or bootloader unlocked (knox 0x1). Now if the motherboard is faulty and is to be replaced then they won't find out about root and knox fuse but if they replace other components and boot the phone and find the knox fuse 0x1... warranty is void. That is my understanding.
In the case of LG G5 one has to unlock the bootloader via LG de site and then that device will show up in their "unlocked devices" list with some sort of identification (of the device and user). If one sends his/her G5 to service it would be interesting to find out if LG actualy checks to see if that device has been unlocked or not.
I live in Romania and in my experience when warranty is involved the people at the repair centers do search if phone are rooted and bootloader unlocked and cancel warranty.
Getting unlock.bin doesn't mean that you used it.
vader20 said:
When i went with my previous phone (samsung S5+) in a Samsung Repairs they told me warranty is not void as long as phone is not rooted or bootloader unlocked (knox 0x1). Now if the motherboard is faulty and is to be replaced then they won't find out about root and knox fuse but if they replace other components and boot the phone and find the knox fuse 0x1... warranty is void. That is my understanding.
In the case of LG G5 one has to unlock the bootloader via LG de site and then that device will show up in their "unlocked devices" list with some sort of identification (of the device and user). If one sends his/her G5 to service it would be interesting to find out if LG actualy checks to see if that device has been unlocked or not.
I live in Romania and in my experience when warranty is involved the people at the repair centers do search if phone are rooted and bootloader unlocked and cancel warranty.
Click to expand...
Click to collapse
Knox is a samsung thing just to be clear http://omegadroid.co/wanted-knox-void-warranty-0x1/

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