Corporate account failing to sync - Moto E Q&A, Help & Troubleshooting

I have a corporate (EAS) account syncing calendar and contacts (but not email) with an office 365 server. This works fine when I set it up but after a few days it stops syncing. No error messages but no data transferred in either direction. If I delete and restore the account it works for a time and then fails again and I'm fed up with doing this twice a week. Any good ideas?

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[Q] IMAP folders not syncing

A frustrating problem has developed on my TouchPro 2 running WM 6.5.
I have several email accounts, most of which are using IMAP. They have been working as expected over the past year. A few weeks ago the account that I was syncing through Active Sync has become a Microsoft Exchange account. That is working well. But, with my remaining IMAP accounts the folders are not syncing as they were before. I receive new emails, but if I delete messages or move them other folders, etc. none of the changes take place on the server when I check on a desktop.
My initial theory is that the new Exchange account might have changed something. I tried deleting one of the IMAP accounts and added it again, but still with no success.
Anyone have ideas as to why this is happening, and what I can do?
Thanks.

[Q] Outlook

Hello,
Just exchanged my iPhone 3S for a Atrix 4G yesterday and I love it.
But I'm very concerned that there seem not to be any simple way to sync with Outlook one of the worlds most common email and contact manager?
This is the first phone in a very long time starting with Treo 650 that will not sync directly with Outlook.
I'm using my phone in my business and need my Outlook sync so this could make me return it and get a iPhone 4 instead that will sync w/o any problems.
Is there any simple way that I have missed?
use manual settings and create an IMAP account?
How do I do that? My Outlook does not let me change from
POP to Imap?
If I only could sync my contacts I would be happy
For Corporate Exchange sync'ing, I paid for Touchdown. Works like a charm!!
For personal outlook account on my local computer, I use MyPhoneExplorer, and MyPhoneExplorer client on the Atrix....also works like a charm.
Hope this helps.!
The Atrix comes with Corporate Sync already installed. Go to your App Drawer -> Accounts and create a new Corporate Sync Account. I have mine set up and it syncs my calendar, contacts and email pretty much perfectly. You set it up using the webmail address and your login information, easier than I expected actually.
export all your contact to csv file and import back to ur gmail account, it will sync immediately
The Corporate Sync setting built in works. I had contacts synced within 5 minutes of getting the phone.
bumoftheday31 said:
The Corporate Sync setting built in works. I had contacts synced within 5 minutes of getting the phone.
Click to expand...
Click to collapse
Yeah, but its too ugly in my opinion. And anyway, I desperately needed to sync my corporate Task-List as well. With Touchdown, the interface is awesome, and it syncs tasks/to-do list, and it also offers multiple widgets for each one of these components.
But for some, the free sync included in the phone is enough..
Syncing with Outlook directly is a terrible method. You should be syncing with the email server, either with IMAP or Exchange sync if it supports it. Who is your provider?
Either way, you should switch to Google Apps

HD2 has suddenly stopped getting Calendar updates from Exchange.

Hi all
My HD2 is running the standard T-Mobile ROM (I know!) and has been working fine using an over the air sync my Exchange server. However, in the last few days both mine and my bosses HD2's have stopped syncing the calendar from Exchange to the HD2. Emails, contacts etc are fine.
Appointments added to the phone sync back to Exchange and appear in Outlook, but any appointments added to Outlook do not sync back the other way. I have tried removing the server partnership and adding again, have rebooted the server etc.
If I watch the Activsync screen whilst it syncs, it actually sees that there are items in the Calendar to be synced but they don't appear and there are no errors.
Any suggestions would be great!
Tom.
Heres the solution:
http://support.microsoft.com/kb/937635/en-us

[Q] Exchange Calender sync

Has anyone else using an exchange server found that after a couple of weeks the calender stops syncing both ways but has no trace of errors.
I have been using the default email app to create an exchange account which I have it sync for calenders. The calender auto syncs as soon as I have created a new calender entry or will sync a calender entry made from my laptop when the account is asked to sync again. So both ways work fine.
But I have found that after a couple of weeks the calender sync just stops syncing to the server or from the server. But there is no error in the sync menu so unsure what's going wrong. There is no problem with the exchange server as my laptop never experiences this nor does anyone else at work.
Keep in mind everything was great and no settings have changed to cause this to happen. This has happened twice now, maybe even three times.
This last time I found I accepted a meeting request with touchdown (great email app for exchange by the way) and the email was sent out that I accepted the email and the exchange server was updated as my laptop gained the entry, but it never showed up in my calender entry on my phone.
The way to fix it is to delete the exchange account from the phone and create it again for it to all work properly again.
I will try and get another meeting request to be sent to my phone where I accept it to find out whether this caused the problem... but I have my doubts.

[Q] Sense Email not syncing

Anyone else having problems getting the native HTC email to sync correctly? I have an Exchange account and 3 IMAP accounts and the IMAP accounts will not sync on a regular basis. I loaded up Enhanced Email and it works fine.
I checked as many setting as I could and all appears to be set correctly: wireless networks all set to never sleep, background data and auto-sync both checked
I can keep using Enhanced Email but it's aggravating that I can't get the HTC app to work correctly.
Anyone have any ideas?
I figured it out. When I first got the phone and went through the setup I got a 504 gateway error. I also got there 504 gateway error when initially trying to set up my email accounts. Called customer service and they said to skip out of the setup and do everything manually. She said there was a glitch in the software and that the Gmail and Yahoo account setups didn't work and that all accounts needed to be set up through the IMAP process. Needless to say this is what was causing my problem.
To correct the email sync issue I deleted all of my accounts and set them up through the Gmail and Yahoo account set up process and all appears to be working now.
I am having the same problem so I just tried this option of setting up my yahoo accounts through the set up process. It does appear to receive email much faster but there are some downsides.
My Yahoo inbox (on the website) and the inbox on my Rezound are not completely synced now. The app has the option of downloading up to 30 days of email. Mail older than 30 days doesn't show up on the phone even if it's in your inbox on the website. Conversely, email that I deleted or moved from my inbox some time ago has now magically reappeared on my phone.
Another problem is that my mail folders that I set up on the website do not appear on the Rezound mail app anymore.
Seems the negatives are too numerous to have better syncing. I'm switching back to the manual setup as all the problems I mentioned above are not there and I'll just put up with poor syncing for now.

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