Rooted the phone then applied the OTA update and since then i keep getting a wifi error. Im currently out of the country so can't connect to sprint. Any ideas?
Anyone?
Sent from my GT-P7510 using Tapatalk
Yup, had this problem after applying this OTA.
When I click the checkbox to enable wifi, it just shows "error" and does not enable wifi.
A factory reset fixed it for me.
My wifi turns on and connect but won't give me any data
Sent from my MB855 using Tapatalk
The Atrix has a driver related issue that causes problems connecting to WiFi access points in certain countries. I'm pretty sure they have figured out a workaround over in the Atrix XDA section, sorry I don't have a link for you.
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
fisher.grubb said:
Hi,
My name is Fisher, I have the same problem, I have the phone in Australia and I updated over wifi then my wifi just says error underneath it, also 4G does not work. I can turn wifi on by first putting the phone into aeroplane mode then restarting and turning wifi on while still in aeroplane mode. I have managed to get all working occasionally by having aeroplane mode and wifi on, then going to system updates which are greyed out then turning off aeroplane mode by holding down the power button and when ive done that i have a second or so before the wifi dies to click motorola software update that is now not greyed and it sometimes kicks everything on;-)
I have tried factory resetting the phone 3 times and formatting internal sd on third time, did nothing.
Now i have some dmesg logs with the wifi under error, working in aeroplane mode and all working with my trick, so let me knowif u want them all.
I have a feeling the issue could be a sprint app or process that disables it, look at the access/security settings for sprint zone, it can control wifi, everything seems to be briefley activated when i start the phone in the notification bar then wifi and 4g die, so maybe a sprint process detects that the phone has not activated or something and kills wifi and 4g.
I have reported this on the motorola forum in the thread someone else started, look for " motorola photon wifi error" in google and it might be the first hit.
Fisher
Click to expand...
Click to collapse
Sounds good. Ill give that a shot. Lemme know if you find out more
Mine is working fine, though today I turn WIFI off and my battery had a run away effect. The battery drained 30% in 10 min and the phone was at 116 degrees. It also rebooted itself twice but now it is fine and I turned wifi on and off a few times and no ill effect.
and yep I have the update.
Wifi ERROR after OTA update
hello everyone
i am not a US resident and i bought this amazing phone i am using Cellcom Israel Sim card
i just saw the firmware update,the update run smooth but after the reboot i try'd to turn Wifi on
and getting an ERROR.
try'd to reboot the phone - wifi not working
try'd to pull out the battery and restart - wifi not working
the only thing that works is when i restart the phone in AIRPLANE MODE the wifi works
but soon as i turn the AIRPLANE MODE off the wifi disconnected and cannot turn
it on again until turn back the AIRPLANE MODE again.
i do not using any data plan connection i dont have any...
what can i do??
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Wifi ERROR after OTA update
hope you right...some pp'l that done this method complains that it didnt work
ohh shoot lets try!
its no go gives me an error when i need to activate the account via wifi.
this sux
Funkym0nkey said:
Just do a factory reset. That will solve this problem.
Its a known problem. Lot of people are facing it after applying OTA. Just do factory reset and you should be fine.
Click to expand...
Click to collapse
Factory reset doesnt do a thing bro
Hi, I had the same issue actually watch the router and say the wifi connect and then drop, i installed wifi manager and then for some reason it started working and i haven't had a issue since.
no sure why it did this but i also restarted the phone multiple times trying to get it syncing and it wouldn't until that program was installed then after i got connected i uninstalled the app and it still connects without the app
got installed "wifi manager" and again error "error enabling wifi"
Factory resetting does nothing for me, I even formatted the internal memory as well on the third time, the only way so far I have managed to turn wifi and 4g back on and also data as data seems disabled is by:
Enable aeroplane mode, restart and then enable wifi, then go to system updates and you will see the 3 options greyed out, disable aeroplane mode by holding down the power button then click on update motorola software and most of the time that has worked for me.
kc_sheets mentioned installing wifi manager, I have installed it but not restarted my phone as I've managed to get it all temporarily working and Ill test the wifi manager when I have to restart.
Let me know if anyone else can get them all working using my method.
For troubleshooting, I know dmesg is good and probably lsmod, what other linux info can help me find out what the issue it, I would not be surprised if sprint has done something to disable wifi, 4g and data as the phone starts up, but it looks like it only disables at the last minute, does anyones wifi connect as you start the phone up, I think mine may have done.
I'm hoping we can just rename the process or app that is the issue and have a non crippled phone what we paid good money for.
Fisher
just flashed the phone and guess what??
wifi working again!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! w000ttttttttttttttttt
----------------------
after reboot the wifi error starts again.
that means no luck
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
jomare711 said:
I'm also out of the States and I just started having wifi issues today. It would see the SSID, try to obtain IP, then fail. I just set a static IP, default gateway, etc... and that did the trick.
Click to expand...
Click to collapse
you dont have wifi problems,its your router problem
my problems are with the wifi connection its not even trying to connect or activated its getting an error when i press the wifi button.
Posted on motorolla forum:
Hey guys, same problem - briefly:
Sprint customer - overseas for the next 6 months,
1. OTA update successful, achieved over wifi
2. phone restarted, wifi connectivity lost "error" as with fisher and the rest
3. airplane mode allows wifi connection until GSM is connected again, at which point it gets knocked off
4. I /also/ fat fingered my phone during one of the restarts and had both wifi and GSM working, but it's my nature to test things, so i restarted and of course now it's gone.
5. I am not able to attempt wally's re-register with Sprint approach as I will be away from the states untill January
6. I tried the update sprint zone fix - no luck
7. I tried the disable roaming guards - same as fisher, some of them are green and grayed out, no luck
Thank you !
Was messing around today with xposed modules (lots of reboots) and freezing apps in tibu when I noticed my wifi was off. Try to turn it on, it would turn green for a second, then turn itself off. Same thing with bt. Google turned up hundreds of similar problems, mostly with the s4. Tried wifi fix and several other things but nothing worked. Had a mild panic thinking I broke my phone I've only had for 3 days, but read a post that somebody said just turn off your phone, pull the sd card and boot. What? Ha ha.
It worked, wifi and bt are working normally. So, if you have this issue, try it.
9wire said:
Was messing around today with xposed modules (lots of reboots) and freezing apps in tibu when I noticed my wifi was off. Try to turn it on, it would turn green for a second, then turn itself off. Same thing with bt. Google turned up hundreds of similar problems, mostly with the s4. Tried wifi fix and several other things but nothing worked. Had a mild panic thinking I broke my phone I've only had for 3 days, but read a post that somebody said just turn off your phone, pull the sd card and boot. What? Ha ha.
It worked, wifi and bt are working normally. So, if you have this issue, try it.
Click to expand...
Click to collapse
really???? it happened to me on my s3 and i had att replace it.... :-s
Re:
Even I face this problem, when I turn on wifi, my phone hanged and I restart phon again then it worked
Hello everyone,
My Bluetooth won't turn on. I turn it on and it turns off immediately.
The TS and my phone were paired and suddenly I stopped getting my sms's on the TS so I disabled SWApp Link and enabled it again, but noticed the Bluetooth was off, so I tried to turn it on without luck.
What can I do?
I have stock ROM and didn't root nor anything.
EDIT: Thanks tu kuronosan, I could fix it:
Go into settings, disable quick boot under accessibility, and reboot.
This is actually a bug introduced in 4.2.2 and usually requires you to wipe cache to clear it out.
Click to expand...
Click to collapse
Ok so to start off im gonna give you some information: my phone was rooted with magisk and it was running b360, it worked just fine until one day my wifi kept turning it's self off for no reason.That kept happening but not very often so i didn't mind it. Today my wifi wouldn't start at all(the switch thingy went blue then gray immediately) again and if i tried to turn it on again my phone would reboot.I then unrooted and went into safe mode to see if it would fix the issue but it was the same, so i tried recovering my data from twrp. That didn't fix anything once again, so i did a factory reset(that prolly screwed me over big time) after the factory reset i realized that my phone wouldn't finish the setup thing because it needs to connect to the internet to check for new updates. So my issues are that i can't seem to be able to access my phone through adb since when i use "adb devices" it doesn't show my device, and that my phone is basically unusable right now since it wont get past the "checking for updates" phase. So what should i do? Any help is appreciated!
*update*
I got past the "checking for updates" phase and i completed the setup by sheer luck(my wifi worked for a couple of seconds), but the problem still persists. My wifi can't be turned on, or when it turns on it stays like that only for a couple of seconds and then goes off again also my phone crashes from time to time aswell(usually when i mess with the wifi, but sometimes it just does it on it's own).
I know is abvious, but is WiFi+ turned on? That can turn off your WiFi for you if not near a saved hotspot. Could be a confusion between this and location services.
UrbanBushman said:
I know is abvious, but is WiFi+ turned on? That can turn off your WiFi for you if not near a saved hotspot. Could be a confusion between this and location services.
Click to expand...
Click to collapse
WiFi+ is turned off. From what I've observed so far after i restart the phone i can use the WiFi for about an hour or two, after that it stops turning on. But if i use it for about 20-30 mins, turn it off, and turn it on again after a while when i want to use it again, it works (obv if i use it for 1-2 hours the problem will occur again). So what I've been doing so far is just use it for about half an hour then turn it off until i need it, and repeat. I know that im probably not making much sense right now but i don't know what to do anymore.