Hi Guys, I have lost or had my phone stolen , am pretty sure it has been stolen however I am not 100%,
I attended a small party on the 13th of September, yesterday. from 7am to about 12pm It was my friends house and his mum and family where their I knew everybody but one person who lives a long way away, and I have my doubts that this one person has something to do with the whereabuts of my phone but I cannot pinpoint her or accuse her?
I let one of my friends use my phone at 9am which is all logged. on my network usage so I know he had it around that time he told me he passed it to me on the table which I think can remember him doing. I then believe I put it on charge but since then it has disappeared . I have been out with this guy lots of times and honestly don't believe it to be him if it was stolen. but this other girl I have my doubts.
Its a Samsung galaxy s5 I have registered the phone with Samsung and I have sent a message to my phone with a password on it. Each time I try to locate my phone it says unavailable and last seen 13th September.
I was sure I has battery in my phone but now its been turned off, goggle timeline shows the phone at 10:30am on google maps at the house the small party was, but this does not really help finding the phone. I didn't leave the house so its either in the house or stolen.
I don't know what else I can possibly try ? am gutted
thanks
Hi,
What you can do is:
You can use Samsung’s Find My Mobile to find your phone which I hope that you set it up right when you bought the phone.
Your 2nd option is Google Maps Timeline
Plan B used to be a good option but it doesn't work with 4.0+ Android Phones
Otherwise, to the best of my knowledge, there is no other options.
Good luck!
duffy1807 said:
Hi Guys, I have lost or had my phone stolen , am pretty sure it has been stolen however I am not 100%,
I attended a small party on the 13th of September, yesterday. from 7am to about 12pm It was my friends house and his mum and family where their I knew everybody but one person who lives a long way away, and I have my doubts that this one person has something to do with the whereabuts of my phone but I cannot pinpoint her or accuse her?
I let one of my friends use my phone at 9am which is all logged. on my network usage so I know he had it around that time he told me he passed it to me on the table which I think can remember him doing. I then believe I put it on charge but since then it has disappeared . I have been out with this guy lots of times and honestly don't believe it to be him if it was stolen. but this other girl I have my doubts.
Its a Samsung galaxy s5 I have registered the phone with Samsung and I have sent a message to my phone with a password on it. Each time I try to locate my phone it says unavailable and last seen 13th September.
I was sure I has battery in my phone but now its been turned off, goggle timeline shows the phone at 10:30am on google maps at the house the small party was, but this does not really help finding the phone. I didn't leave the house so its either in the house or stolen.
I don't know what else I can possibly try ? am gutted
thanks
Click to expand...
Click to collapse
I would contact Samsung if you have an account or your box it came in you should have or they should have the phone serial numbers. So if the person tries using it or setting it up with a carrier ect they find it. Ask them if they can help you.
Sent from my SM-N900V using XDA Free mobile app
---------- Post added at 02:57 PM ---------- Previous post was at 02:52 PM ----------
You want to deactivate your service and you should of made a police report also notify friends or family who are contacts so they can't be victimized by the criminal. If it was stolen.
Sent from my SM-N900V using XDA Free mobile app
Related
Hi All,
Recently purchased a Samsung Galaxy S2 from Gumtree online. It was only working on o2 network so got at unblocked from a guy at a market stall so that it works on all network sims. It was working fine for about a week but then randomly came up with a message saying "emergency calls only" and I coulnt make or recieve calls or texts even if i changed the sim to o2. The internet was still functioning correctly however.
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Please any ideas, comments and suggestions would be greatly appreciated.
Apologies for the long message
Thanks
Sounds like you have bought a stolen phone. I don't think the network will undo the blocking. You might have to list it on eBay for people outside the UK.
Sent from my GT-I9100 using XDA App
deadgalaxys2 said:
Called network provider and have been told that there is a bar on it by an insurance company. Tried to get back to the seller but have not been able to contact him. Have reported him but I would just like to know is there any way to unblock this phone at all? Dont want to lose out on all the money spent on it. would it be worth downloading any unblocking applications if the phone has a bar on it?
Click to expand...
Click to collapse
Circumventing such a block is illegal in most countries and discussion on it is therefore not allowed on XDA. I'd recommend contacting the police.
Handling a blocked phone is technically handling stolen goods. Attempting to change the IMEI and therefore unblocking it is very illegal
Some people sell on a phone and then report it stolen and get it blocked and there insurance gets them a new phone. This is also illegal, so you should report it to the police...
I work in a fairly common second hand store, and it's a fairly common occurance for someone to sell in a phone and then have it blocked so they get a new one for free. Bastards...
Yup contact the police, as the phone is likely flagged now as being "stolen", meaning the original owner committed insurance fraud...
This happened to me with my Galaxy S 1. Ended up selling it outside of the UK because outside the UK is the only place it would work.
Sent from my GT-I9100
Yup,
same happened to me, my first smart phone turns out it had been "found" in a car park. IMEI blocked in the UK gutted but lesson is now learned.
looked into changing the IMEI but that carries a 5 year custodial sentence so written it off as expensive lesson that needed to be learnt.
OP i do feel worry for you that you have spent a lot of money on a phone which has been blocked, just a warning to others, never ever buy anything like smart phones (or anything expensive really) on that gumtree website which is a hotbed for criminals and fraudsters, the person you bought this phone off probably got it themselves as an upgrade, they had insurance on it, they advertised it on gumtree and the mobile number they gave was a SIM card they'll probably never use again, they sold the phone, a few days later (or less) they reported the phone as stolen and it was subsequently blocked, they claimed another one on the insurance and they have your money and still have the phone, this scam has been around now for a good while which is why you should never buy on gumtree and if you do ask for a receipt and proof of purchase and i guarantee you the seller will try and say they will give you a written one,don't accept it and move on.
AVOID GUMTREE LIKE THE PLAGUE
Thanks for the replies everyone. Lesson definately learnt. Have reported it to gumtree so I wonder what they will say.
deadgalaxys2 said:
Thanks for the replies everyone. Lesson definately learnt. Have reported it to gumtree so I wonder what they will say.
Click to expand...
Click to collapse
I doubt they can do much mate, the person you bought it off probably posted it from an internet cafe so their IP address couldn't be detected and no doubt created a fake email and obviously used another SIM card that they no doubt threw away.
Gumtree are a disgrace IMO, they are only too aware this happens but they don't post any type of warnings on their website, it should be quite clearly stated when purchasing any type of expensive items like smart phones that the prospective buyer always asks for a receipt and / or proof of payment (clearly not everyone thinks of this)
By all means report it to the relevant people but in this instance im afraid your probably screwed, sorry mate
Please read the rules:
Do not do anything that may get XDA in trouble.....
In future buy a phone from reputable dealer if the deal is too good to be true it normally is.
On that note thread closed.
Sent from the valley of the shadows....
When visiting my folks over holiday, I noticed the cell phone bill was higher than it should be. Curious I checked it out and it shows that on one of the lines, they were being charged $9.99 for mobile purchases (at&t navigator it seems). The charged goes as far back as August 13, 2010! They were charged that each month. They never use data, I even put a data block on their lines long time ago too to make sure they don't accidentally use any data.
So basically they were subscribed to this service anyways without knowing or even using it or even having the ability to use it (since i enabled data block). It must have been activated when they got the line, it was a feature feature phone, I know at&t navigator comes preinstalled on these feature phones.
So my question is, for anyone working at AT&T that can help, is there any way to dispute these charges that went unknown and goes back to 2010? Is there anything we can do?
NguyenHuu said:
When visiting my folks over holiday, I noticed the cell phone bill was higher than it should be. Curious I checked it out and it shows that on one of the lines, they were being charged $9.99 for mobile purchases (at&t navigator it seems). The charged goes as far back as August 13, 2010! They were charged that each month. They never use data, I even put a data block on their lines long time ago too to make sure they don't accidentally use any data.
So basically they were subscribed to this service anyways without knowing or even using it or even having the ability to use it (since i enabled data block). It must have been activated when they got the line, it was a feature feature phone, I know at&t navigator comes preinstalled on these feature phones.
So my question is, for anyone working at AT&T that can help, is there any way to dispute these charges that went unknown and goes back to 2010? Is there anything we can do?
Click to expand...
Click to collapse
All it has to be is opened once and the. It is activated after the first free 30 days. You can try and get them to remove it but the best you could really hope for is that they remove the charges back to when you blocked the data. Call them up and ask for a manager right from the start.
Please use the Q&A Forum for questions Thanks
Moving to Q&A
zelendel said:
All it has to be is opened once and the. It is activated after the first free 30 days. You can try and get them to remove it but the best you could really hope for is that they remove the charges back to when you blocked the data. Call them up and ask for a manager right from the start.
Click to expand...
Click to collapse
So I got my issue resolved. you were right, they credited me from the moment i enabled data block to the present, so that's 7 months.
If anyone has issues, instead of hitting CS phone first, I recommend you contact support via twitter. they responded to my tweet pretty quickly. i posted at night, the responded in the morning, sent me a DM to confirm my ID, and then called me to let me know they reviewed my account and will credit me back.
Okay, so before anyone says "Why not just call Sprint and figure it out?" Well the account is under my brother's name and I don't know all of his info and he's not home right now.
Anyways.
I'm really confused about what is going on with my Sprint account. The bill comes in, my brother pays it. Not even a week later I get a text message from Sprint sent to my phone (even though I'm not the leading phone/number, my brother is) saying your account is scheduled to be disconnected due to late payment blah blah blah. I figured hey we just payed this a week ago, I guess it's just a delayed message and my service wont actually be cut off. Nope, 12 am my service is cut off. The weird thing, my brother's service (which is on the same line/account mind you) still works. This is the second or third time this has happened. Why is it acting as if we have two different lines/accounts even though it's all one family plan?
I know there are some people from Sprint on these forums, or maybe someone has actually had this happen to them before. How and why is this happening?
Vesnik said:
Okay, so before anyone says "Why not just call Sprint and figure it out?" Well the account is under my brother's name and I don't know all of his info and he's not home right now.
Anyways.
I'm really confused about what is going on with my Sprint account. The bill comes in, my brother pays it. Not even a week later I get a text message from Sprint sent to my phone (even though I'm not the leading phone/number, my brother is) saying your account is scheduled to be disconnected due to late payment blah blah blah. I figured hey we just payed this a week ago, I guess it's just a delayed message and my service wont actually be cut off. Nope, 12 am my service is cut off. The weird thing, my brother's service (which is on the same line/account mind you) still works. This is the second or third time this has happened. Why is it acting as if we have two different lines/accounts even though it's all one family plan?
I know there are some people from Sprint on these forums, or maybe someone has actually had this happen to them before. How and why is this happening?
Click to expand...
Click to collapse
That's odd. I've never had that happen. My wife has never even gotten a text from Sprint.
Sent from my ICS lovin 3D!!!
If I've helped you in any way... hit the "Thanks" button.
It's possible your brother just paid his line and not the whole account, thus your phone is getting shut off but his isn't.
No, not from what I know. It would be all lines on the account. I have a friend that works for Sprint in the account support department and I'll ask him. It really sounds like a problem on their end.
Sent from my Clean ROM 3D
Well, it might be because you're gay, I don't see any other explanation. Haha J/K!!!
it is kinda weird. The best you could do is give them a call or at least check online.
By any chance, was your accounts individual and later on joined as family plan? There could be issues with your account in their backend server regarding the billing side.
I once saw this happen to some people while working for France Telecom.
If so or even if not try calling and straighting things up, because there could be issues in the billing software even if the difference in activation time was minutes, you just had the lucky system glitch.
Sent from my PG86100 using Tapatalk
Im at a dead end and wanted to ask here on xda about this. My bill to carrier option just stopped showing up as an option. This is on bone stock unrooted. I contacted google and verizon and Im at a dead end with this. Funny thing is if I create a new email bill to carrier becomes an option but on my main email address, that has all my purchases attached to it, bill to carrier is not an option. Im on 4GLTE not wifi. Any ideas why this happened?
Same issue
I'm curious to know if you've gotten this resolved. I'm having the exact same issue. I spent 28 minutes on the phone with Verizon today, but am beginning to think it's a Google problem since I can access the feature when I add another email.
i know they take away this option if you've been late on bills before...
Mine disappeard last month (not late on my bill) and just popped back up a few days later. I figured it was a system glitch since it hasn't happened again.
Sent from my SCH-I605 using Tapatalk 2
i know my friend can't bill anything to their line whether on google play or on their website. he has been historically late on paying his phone bills and the vzw rep said that the option goes away after you've been late a certain amount of times.
i don't know if it is true, but he can't bill stuff to his acct, and i can.
In October 2014, I enthusiastically purchased my Sony Z3v at full price. There is no question in my mind that it was and still is an outstanding device. But this does not excuse the fact that many of us purchased this device with the understanding that Lollipop was imminent by end of year 2014 and simultaneous voice and data would be available shortly thereafter. It doesn't matter if there are hacks available or not. My purchase was predicated on the fact these things were imminent, that Verizon would be enabling and updating these features.
Since then, along with many of you, I have contacted Verizon several times over the last 17 months and each time Verizon representatives have told me to be patient, that the updates were imminent. As a consumer, I had no recourse but to trust what they promised......its not as if I had any options and could sell the device back to Verizon for full value without losing money.
I use my device for work and have suffered loss due to the fact I could not receive data while on calls etc.
This has been such a complete joke. I don't know if a class action suit would even be fruitful. But what I can tell you is that I will never purchase a device or any accessories from Verizon ever again.
So sad.
I completely understand your frustration and sympathize with you on this. Verizon's "policies" makes my blood boil, but only if I associate the device directly with them. (I know, I know... They brand the snot out of everything they sell so you always have their logo to remind you...)
However, I've come to absolutely love this device despite Verizon's broken promises, and actually am now (tonight) buying a second new handset so I may continue to enjoy the Z3V for a few more years to come.
I admit I'm a bit odd; old, set in my ways, don't like change, etc. I went from Droid 1 to iPhone s4 to z3V ever since the Droid came out. But I see handset technology slowing down now. Carriers AND manufacturers are starting to offer less (no SD slots -WTF?!)... I've found a device that suits all my needs and I'm gambling I'll be happy with it for a few years to come. (This thing is twice as powerful as my last laptop and has a 200Gb SD card with a 21MP camera! And a friggin FM radio in it!!)
Granted, you mention a particular need (voice plus simultaneous data), but you knew the handset didn't have that when you bought it and you never really were certain when you did buy it when that feature was supposed to be added. You never got it. Is that a reason to be pissed at the carrier? Yes, most certainly, especially if your livelihood depends partially on it. But the device, well, in my opinion, it's the closest thing to Apple build quality sporting Android that I've seen so far.
My biased, crazy opinion. Afterall, I'm buying a second one to keep in a drawer. LOL!
If I didn't think it would be a total loss, but I'd go grab the Z5/Z5 Premium and go use it on Straight Talk. This is the only way I'd see myself upgrade to a Sony only route.
If I did, I'll buy whatever accessories to keep the phone in top condition since I won't have assurance of a guarantee that I could just warranty my problems if something happened. It's why I'm grateful that having insurance from Verizon on my phone that I could easily get it replaced. :/
Unfortunately the insurance for replacement is "limited time only" at best. I had my handset replaced after I bricked it and it seemed as if it were a close possibility that I might have to settle for something else of "equivalent value". That was 3 or 4months ago. I was super thankful that my replacement looked brand new. I'm pretty particular and I saw no indication that it's a refurb. I can't seem to find a NIB one now.
AddictedToGlass said:
Unfortunately the insurance for replacement is "limited time only" at best. I had my handset replaced after I bricked it and it seemed as if it were a close possibility that I might have to settle for something else of "equivalent value". That was 3 or 4months ago. I was super thankful that my replacement looked brand new. I'm pretty particular and I saw no indication that it's a refurb. I can't seem to find a NIB one now.
Click to expand...
Click to collapse
Limited time only in regards to how many times I can use it? Or how many more months I can have until it somehow runs out?
OTA on the way
Talked to Verizon rep online she talked to the network team and she said this week that ota updates where deployed this month and should be down by end of month. According to them 12% had received the ota. If this is true we should all have lollipop by end of month. If she was lying I will put up her cell phone number so you can all duke it out with her.
GigaSPX said:
Limited time only in regards to how many times I can use it? Or how many more months I can have until it somehow runs out?
Click to expand...
Click to collapse
Limited in the sense that this model is becoming difficult to find in new condition.
---------- Post added at 06:24 AM ---------- Previous post was at 06:21 AM ----------
silentswarm said:
Talked to Verizon rep online she talked to the network team and she said this week that ota updates where deployed this month and should be down by end of month. According to them 12% had received the ota. If this is true we should all have lollipop by end of month. If she was lying I will put up her cell phone number so you can all duke it out with her.
Click to expand...
Click to collapse
I'm sorry dude, but you have just joined yesterday and this is your one and only post?
You smell funny, so Ima get the big guy to pull yer post (and this one) so we can keep an on topic discussion that doesn't go down this same road yet again.
I'd like to be able to discuss stuff without the thread getting closed down!
---------- Post added at 06:53 AM ---------- Previous post was at 06:24 AM ----------
No worries, mate. GREG BRADLEY says you're not a dupe account, so carry on screwing up this thread with your unsubstantiated claim. -Even though such claims draws arguments like maggots on crap. LOL!
Welp, the moderator has spoken.
Anyhow, I wouldn't care so much if it was new or used as long as its in fine, not banged up, and working condition. It's just knowing how long until it would be I can get the most out of the Z3v though...
I feel the same way. Its a great device but Verizon is lame as soon as my contract is up i am moving to TIng. Sony did a nice job of supporting this phone and even offering a way to unlock all the other models of the Z3 but Verizon wants to keep it locked up and then fails to provide the updates themselves. I think i might buy another Z3 (regular gsm one) once I switch though.
linuxxnut said:
I feel the same way. Its a great device but Verizon is lame as soon as my contract is up i am moving to TIng. Sony did a nice job of supporting this phone and even offering a way to unlock all the other models of the Z3 but Verizon wants to keep it locked up and then fails to provide the updates themselves. I think i might buy another Z3 (regular gsm one) once I switch though.
Click to expand...
Click to collapse
I am pleased with my Z3v and will probably use it until the battery starts failing. It would be nice to have an unlocked bootloader but I don't ROM-up phones like I used to and as long as it is rooted and I can use certain root-required apps I like then it is livable.
Unfortunately here in the Nashville, TN area where I live the Verizon network is second to none in quality and coverage, the only viable option if you don't live in an urban area is a Straight Talk phone using the Verizon network. The term "the hills of Tennessee" isn't a glib comment. I have been in situations where friends using other carriers have one or no bars and my Verizon phone had a solid three bars. Also my work occasionally sends me up to southern Kentucky where it is literally a choice between Verizon or nothing. Now there is growing resistance to any new cell towers being erected so it has grown much more difficult for a carrier to improve their network.
I hear ya on that one, Komet1. Verizon is the only carrier that works well in my area too. So this definitely factors into the equation of just how much I can tolerate regarding Verizon's BS policies.
Me as well... Verizon is the only reliable service I can use. So they get my business there by default but that's where I draw the line. So while I am forced to pay monthly for their towers and spectrum I will never buy a phone from them or any accessories from them again. I know it won't make much a difference to them but it's the principle of the matter for me. I can't support their practices in light of my Z3v fiasco with the three Z3v's I have on my account.
silentswarm said:
Talked to Verizon rep online she talked to the network team and she said this week that ota updates where deployed this month and should be down by end of month. According to them 12% had received the ota. If this is true we should all have lollipop by end of month. If she was lying I will put up her cell phone number so you can all duke it out with her.
Click to expand...
Click to collapse
Anyone seen any evidence of this happening or do we have a troll in our midst?
Komet1 said:
Anyone seen any evidence of this happening or do we have a troll in our midst?
Click to expand...
Click to collapse
I dunno. He Pmed me a link, but I didn't bother checking it out as I was in a hurry. Guess I'll bite, but I don't hold my breath on any of these leaked reports. I find it just a bit curious that he/she had only one post and by date given, seemed to have registered JUST to post that.
Edit: I just checked the link silentswarm sent me via PM and all it is is a screenshot, supposedly of his phone, with a text from Verizon stating, "Free Verizon Msg: The Xperia update to Lollipop is expected to rollout by the end of February. Thanks for your patience."
That's about as weak as I've seen as far as "proof" this far.
I'll eat my words and apologize to silentswarm if he is found to be correct.
I just checked the Verizon forums, one would think if this was legit they would be on fire but no, all is quiet. I'll calling this one bogus.
silentswarm PMed me after the first post this morning with a link to the same screenie, I just spotted it. Granted it looks real.
He said he was a bit of a lurker, I can relate to that, I've been hanging around Reddit for several years and still don't have an account. I guess it was my lack of trust that Verizon will do anything that makes me suspicious.
Why has no one shared of said image for everyone to view on here? :v
GigaSPX said:
Why has no one shared of said image for everyone to view on here? :v
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Click to collapse
LOL... didn't you know this rumor is TOP SECRET?
Shhhhh! Don't tell a n y b o d y!
heh, never thought about it despite silentswarm's OK. I stop thinking Friday afternoon and don't really start again until Monday morning when I merge into the disaster named I-40 Westbound...here ya go
silentswarm said:
I follow the forums pretty often just never needed to create a account cause I had nothing to add. Here is text I received from version after I chatted with network support.
http://postimg.org/image/tuxfyslid
Feel free to share it I don't have enough posts to share links or pictures yet
Click to expand...
Click to collapse
I guess that's pretty legit enough being sent through text message. Although this is the first time I ever saw a carrier would send out an update announcement through text.