Got the phone yesterday and have been experiencing data loss randomly. It will still say 4g LTE with full bars of service but it won't load any websites play store etc. It will finally come back on a few minutes later but then it will randomly go away again. This happen to anybody else?
Same here. I get this message alot
Sent from my LG-H901 using XDA Free mobile app
I have yet to get any message like that but it's still a persistent thing.
I've only had mine 1 day on T-Mobile and have not noticed anything like that.
Related
This past few days i'm having issues on data. It randomly drops like 2-4 times a day.
Yes i have tried different modem and rom.
Sent from my SGH-T959 using XDA App
I am. I notice it about twice a day. I've done all the tmo troubleshooting and there is a "trouble ticket" out right now for my phone because of it. I run a speedtest and then take a screenshot of the 0kbps speed, to document the exact times. My plan is to follow all the troubleshooting steps and when nothing works I will request a discount on my bill every month that it occurs.
I have a sneaking suspicion that it is somehow related to throttling. Do you ever get throttled and if yes, do you get data drops more often during throttling?
i'm sure i'm not getting throttled. don't know wth is happening to my phone.
Sent from my SGH-T959 using XDA App
I have my phone set to EDGE so that I don't hit the cap and get throttled, but I have EDGE crap out on me 3-5 times a day, making me have to reboot the phone to get any data back, but my calls and texts work fine even after it craps out.
I don't know if it's a phone problem, but it's damn annoying, and I will get T-Mobile to fix it, or replace my phone.
If you've tried other modems, maybe look into some of the antenna mods. They seem to help some people. Might warrant a new phone if you can prove to Tmobile its defective.
Sent from my Vibrant using XDA App, Bionix-v 1.21
i hope the problem is on tmobile's towers.
I have mine running on att no data issues
Sent from my SGH-T959 using XDA App
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
06stang said:
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
Click to expand...
Click to collapse
what's goin on stang?
glad to see some familar faces
Sucks your Rezound is acting goofy,
I would swap it out for a new one!
Being all nice all of a sudden? Thought you were super mad :'''(
06stang said:
Just bought the phone three days ago and am having some problems I didn't see around here. Stock locked device. My phone keeps sending me to pacific time when set on automatic network update. Also I get hang ups with the 4G. It's connected with full bars but nothing loads. Facebook, browser, email. None of it loads up. After a few attempts it finally "activates" and starts working.
Can anyone help me out with these concerns? Normal? Or should I go swap out at the Verizon store?
Click to expand...
Click to collapse
The bars don't indicate 4g, just cellular signal. There are also reports of time zone shifting of those close to time zone lines. Shouldn't hang on 4g but you may have low 4g signal in your area. I would go to store and see if floor model act similarly.
Sent from my ADR6425LVW using XDA App
Ever since around the 4th my 4g has been acting up like crazy. I live in Hollywood so I don't think it's a verizon issue. Has anyone else been having problems? I'm thinking maybe it was from an app update with a glitch in it? My phone is totally stock but I have around 400 apps (I know, too many, I can't help it...) I've gone through all of the app permissions looking for an app that can change my network connections but no luck so far. I know this is kind of a shot in the dark but if anyone else had this happen and figured it out that would be great. I'm open to suggestions.
Sent from my ADR6425LVW using XDA
The My Verizon App was recently updated (and removed the homescreen widget, so I didn't update mine), so that might have something to do with the problem.
Does 3G work fine?
I have been having this same problem, so is a friend on another device. When we switch to 3g, 4g never returns unless airplane mode is cycled.
My my verizon app is up to date but I still have the data widget. I haven't updated the "location agent" one though. I'm not sure about the 3g working...the 4g symbol just comes and goes so fast I don't think the phone has time to switch onto 3g. It doesn't happen 24/7 but when it does it's like a non stop cycle of on and off (like an app struggling to do something)..
Sent from my ADR6425LVW using XDA
So my daughter just recorded a 10 min video on its a small world. Next time I check my phone I have no 3 or 4 g just bars. I don't think anything of it until I'm elsewhere and my wife has 4g and I don't. I cycle my 4g widgetsoid and get service. Screen off and on and no Vs again. Airplane mode, same problem. Finally I put it in airplane, powered it off and did a battery pull. It's fine now.
I've tried turning the phone off, fully restarting it, pulling the battery, and cycling through airplane mode but I haven't tried pulling the battery off after powering down while in airplane mode though (that was a mouthful). Maybe that's the magic combination... I'll give it a shot and see what happens, thanks. I'll post if it helps out or not.
Sent from my ADR6425LVW using XDA
Had the same issue sporadically. Only app I've added since then is Firefox beta but seriously doubt that is to blame.
Actually had this issue this morning for a bit, then resolved on its own.
I have been having the issue of my 4g randomly dropping, 3g not kicking on (just signal bars), and the 4g coming back when it feels like it.
I did a battery pull, cycling the 4g, airplane mode, etc. and still having the same issue.
This started around Verizon's useless upgrade.
Sent from the resounding Rezound
So far so good since I did a battery pull and let my phone fully boot while in airplane mode... Only time will tell..
Sent from my ADR6425LVW using XDA
I haven't had 4g since I rooted....so I am a little worried...
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
akgstone said:
I also have had the worst 4g service the past week or so. I have a htc rezound and live in the suburbs of Detroit, MI. I have tried everything under the sun but cannot get it working. This is obviously a Verizon issue, because it started happening out of nowhere. I didn't download any nee apps or change any system settings. I don't understand why this is happening. I do not want a refurbed phone so I will not send mine in for a replacement. I'm sure that wouldn't even fix the issue. Verizon needs to get to work and figure this out.
Click to expand...
Click to collapse
try preforming a factory reset in bootloader. It has fixed my 4g issues
Check settings
jwp1223 said:
I haven't had 4g since I rooted....so I am a little worried...
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Click to collapse
My 4G is fine and I'm rooted and running a custom ROM (Ineffabilis 1.4).
Have you checked if 4G is enabled in your settings?
(Search for 4G toggle in the Play Store)
Some people reported that their phone disabled 4G in the settings for no reason.
Everything was fine for a couple days then all of a sudden it started acting up again...I have a feeling it's the new draw something free app...maybe..
Sent from my ADR6425LVW using XDA
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
Same issues here (multiple ROMs). 4G has been sporadic or non-responsive and 3G is about as bad. Started a couple weeks ago. I have tried hard resets, ROMs, firmware updates, etc and nothing.
Good to see I'm not the only one.
Any other Verizon devices that can confirm this?
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
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Click to collapse
oh, right, I knew that (not really ), thanks.
Sent from my ADR6425LVW using XDA
Ok, so I've had the issue that the OP is talking about since I got the phone like 5 days ago. Since I wasn't rooted (and still aren't) I decided to call Verizon about the issue. I've talked to multiple Verizon techs and after they had me do basic steps, like checking wireless networks settings. Nothing they told me I hadn't tried myself already prior to calling them. I even got a replacement BRAND NEW rezound and sim card and am still having the same issue. I have decided to try and figure it out myself and have been running various logcats to try and narrow the issue down. Problem is I don't really know how to read these logs too well. If there was someone who has more knowledge in reading logcat logs id be happy to upload or send them to you if you think you can help. Any help in resolving this issue would be awesome as Verizon seems to be unaware of the issue up until now and I would like to resolve it before I root. I'm going to give them a call tonight and explain some of my findings to see if they can give anymore input or get me to a higher lvl tech.
Sent from my ADR6425LVW using Tapatalk 2
richii0207 said:
Lol apps do NOT cause data to cease or "hang". It appears to be Verizon as I have been having 4g issues on stock gb and ics.
Sent from my ADR6425LVW using XDA
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Click to collapse
According to my findings, it very well could be. I'm thinking it may have something to do with vznavigator. But don't quote me on that as from what I said before, I don't know how to read logcats too well.
Sent from my ADR6425LVW using Tapatalk 2
Yeah I'm still having issues. There must be something going on with verizon? I haven't dealt with logging yet but I'll look into it and see what happens.
Sent from my ADR6425LVW using XDA
So over the last 4 days I have been having random reboots. at least once a day, sometimes 2 or more.
I've tried over and over to reproduce them but I can not trigger it.
Like just now, I have been using the phone off and on while at the office. Just checked email a couple times nothing major. Phone is just sitting on my desk next to me not plugged in, I had not done anything with it for over 10 min and I see a flicker out of the corner of my eye, look over and there is the At&t boot animation. (at least this phone reboots fast - inspire took forever)
It happened at home too when just sitting there not being used, jut being charged.
Anyone else have anything similar?
Im using stock rom, Rooted and unlocked, and I removed most of the at&t bloat. thats is, no custom rom or anything like that.. Yet...
If you haven't done anything to your phone, I'd say you have a defective device.
Might want to look into exchanging it.
What exactly have you removed?
I have been having the same issue. I've had the phone for about a month now and early on it would reboot once or twice a week. Lately, it's increased to one or twice a day. I'm rooted, but still locked bootloader. I haven't removed any apps, but a few are disabled or frozen. It's probably not related, but I notice that apps are updated when the phone boots back up.
Sent from my LG-E970 using xda app-developers app
I have removed the following using Tibu.
AT&T address book
AT&T code scanner
AT&T family map
AT&T hot spots
AT&T locker
AT&T messages
AT&T navigator
AT&T ready2go
AT&T smart wi-fi
City ID
Facebook
Live tv
Yp mobile
My Wifi acts up sometimes too, saying and showing im connected but cant surf or get emails. I keep data off, sometimes turning data on and back off usually kicks it into shape. But it did reboot once while I was turning wifi off and back on.
I've only had it since the 29th... I got it at Costco so I have 90 days to swap if it is something I can't figure out.
Lately I've notice wifi signal dropping. I started to notice when youtube gave me network errors, wasn't a big deal I just clicked try again until it work, but now I am noticing in facebook and whatnot. I am browsing XDA and suddenly I lose signal. This is happening on data as well. Sometimes I am on LTE 1 bar when I magically switch to 2G and stays there for a while even when the area is 4G. I read somewhere here about it and it turns the cases are blocking the signal, well I removed my case and it didn't help. However, a month or so, this problem wasn't happening, even with a case. You guys have any idea?
This happened to me the entire first day I owned the one. I even put a ticket in with HTC. They were going to have me reset everything, take my password of my network and unsecured it. Next day I got home and no problems. Stopped using power saver though, also make sure that wifi stays in during sleep.
Sent from my HTC One using xda app-developers app
I guess I will check it out with out Power saver though and see how that works
Just replaced my phone under warenty. Could only get 4g on wcdma only setting. I was missing calls without it showing in call log. My WiFi was increasingly getting spotty. I tried resetting the phone with T-Mobile tech's but it wouldn't help. Still testing the new phone.
Sent from my HTC One using xda premium
I don't have Tmobile warranty since I bought it new off ebay. But I haven't unlocked it or anything yet you think I should contact HTC about this?
I'd call T-Mobile anyway. I think I remember that they honor the warranty of any of their new phones as long as yours is the first SIM ever used in it. Can't hurt to try...
Sent from my HTC One using xda app-developers app
My wifi has been great, no problems. But, recently my service has been crappy too, my connection would drop from 4G to 2G and when I was trying to send a mms it kept failing, even though it said I was on 4G LTE. I did flash my radio to the newest, but did not seem to do anything.
please post in the Q&A section for questions